Vice President for Information Technology Status and Activity Report for March 2023 Prepared by Timothy M. Chester, Vice President for Information Technology (VPIT) 1. Key Items for Faculty and Staff Meetings •
Prepare for fall network maintenance: EITS plans to conduct a network maintenance on Sunday, October 1,2023. Network maintenances are necessary to continue to support the network, allowing EITS to provide ample bandwidth and Internet capacity to the University in the future. We typically conduct large network maintenances twice a year, during which campus Internet and campus information systems are usually inaccessible. For questions, contact Rayid Tartir at rayid@uga.edu.
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FY23 user access verification kicks off March 29: In preparation for the financial state audit for FY22, EITS will conduct a verification of all user accounts for several systems. Verification will kick off March 29 and will include Banner systems, the UGA Financial Management System, the UGA Budget Management System, OneUSG Connect and UGAJobs. On March 29, users with certain levels of access to these systems will receive emails, asking them to verify their access. Supervisors will also need to review and decide to approve or deny access for employees under their purview. All verification processes will be conducted in TeamDynamix and must be completed by May 1. For more information about the user verification process, please contact Lynn Wilson at llatimer@uga.edu.
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New DUO Universal Prompt coming to eLC, Athena, other SSO applications: To further enhance the security of UGA’s information assets, the login process for applications that use UGA’s Single Sign-On Service (SSO), including eLearningCommons, Athena and OneUSG Connect, will change for UGA students, faculty and staff, effective May 18, 2023. Duo, the vendor behind UGA’s ArchPass two-step login solution, is updating the look and feel of their universal authentication prompt, and the process for the second step of twostep authentication will change. Currently, students, faculty and staff logging into SSO applications are able to pick from several options for two-step authentication, including a push notification from the Duo Mobile App; entering a passcode generated by the Duo Mobile App; a phone call; or a passcode sent via SMS text. After May 18, when a user logs into eLC, Athena, or another SSO application, they will see the new Duo universal authentication prompt, which will automatically pick the most secure option for authentication. The authentication option chosen will depend on what devices the user has enrolled in Duo. For example, if a user has the Duo Mobile App installed on their smartphone, the prompt will automatically send a push notification. Users can stop the automatic selection, and pick a new default option for future authentication prompts the first time they log into an SSO application after May 18. In addition, the option to remember your Duo credentials for 30 days will change. Instead of “Remember Me,” users will see “Trust this browser?” Select “Yes, trust browser” to remember your Duo credentials. Questions can be directed to Lance Peiper, Associate Director for Information Security, lpeiper@uga.edu.
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2023 UGA Technology Survey to be Administered: The Vice President for Information Technology will administer the annual TechQual survey for UGA students, faculty and staff this semester. The campus-wide survey will be sent to a random sampling of students and employees. They will be asked to gauge the effectiveness of several technology services at the University, such as network connectivity, websites, administrative systems and
VPIT Status and Activity Report for March 2023
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