CONTENTS
List of Contributors xiii
Introduction
1. Introduction to the Handbook 3
Karen J. Baehler
Section I • AFRICA
2. Section Overview: Governance and Management of Social Policy in Africa 23
Viviene Taylor
Historical Evolution and Social Trends
3. The Policy Challenges of Africa’s Changing Demography and Social Structures 39
Chance Chagunda
4. Diversity and Transformative Policy within South African Higher Learning Institutions 53
Khosi Kubeka
Institutions, Organizations, and Operations
5. Governmental and Non-Governmental Responses to Vulnerable Children in Mozambique and Guinea-Bissau 71
Tomoko Shibuya
6. Youth Participation in African Social Policy and Governance 89
Tessa Dooms and Pearl Pillay
7. Administering Social Protection in Post-Conflict Uganda 102
Julius Okello and Viviene Taylor
Finance
8. Financing and Reframing Universal Social Protection in Africa 117
Brenton Van Vrede
Innovation and Evaluation
9. New Approaches to Youth Justice in South Africa 133
Thulane Gxubane
10. Transforming Social Protection in South Africa 148
Viviene Taylor
11. Evaluation Trends and Innovation in Africa 167
Jean D. Triegaardt
Section II • ASIA
12. Section Overview: Governance and Management of Social Policy in Asia 183
Yijia Jing and T. J. Lah
Historical Evolution and Social Trends
13. Welfare State Administration and the East Asian Welfare Regime 191
Christian Aspalter
14. Aging Asia and Implications for Social Security Programs 207
Joelle H. Fong and Thomas R. Klassen
15. The Developmental State, Export-Oriented Industrialization, and South Korea’s Social Security System 219
Jae-jin Yang
Institutions, Organizations, and Operations
16. Changing Welfare Mix and Discretion Mix in Social Care Services in South Korea 231
Young Jun Choi and Hye-jin Choi
17. Corruption and Social Policy 244
Sony Pellissery and Partha Bopaiah
Finance
18. Fiscal and Administrative Decentralization and Social Policy in Asia and China 259
Ping Zhang
19. Nonprofit and Government Partnerships in Public Service Delivery in South Korea 278
Hee Soun Jang and Jung Wook Kim
Innovation and Evaluation
20. Performance Measurement and Social Policies in China 295
Jie Gao
21. Citizen Participation in China 308
Xiang Gao and Jessica C. Teets
Section III • AUSTRALASIA
22. Section Overview: Governance and Management of Social Policy in Australasia and the South Pacific 325
Jonathan Boston
Historical Evolution and Social Trends
23. From Social Protection to Social Investment in Australia and New Zealand 337
Michael Mintrom and Jonathan Boston
24. A Comparative History of Social Provision for Indigenous Australians and Māori 351
Catherine Althaus and Sir Kim Workman
25. Past, Current, and Future Social Transformation in Pacific Island Countries 366
Naren Prasad
Institutions, Organizations, and Operations
26. Child Support 387
Michael Fletcher and Kay Cook
27. Social Services Fragmentation 401
Elizabeth Eppel and Barbara Allen
28. Co-production 415
Michael Macaulay
Finance
29. Australia’s National Disability Insurance 429
Gemma Carey, Helen Dickinson, Michael Fletcher, and Daniel Reeders
30. Financing and Delivering: New Zealand’s Accident Compensation Scheme 442
Rt. Hon. Sir Geoffrey Palmer KC
Innovation and Evaluation
31. Results Targets in New Zealand 457
Amanda Wolf
32. Improving Social Outcomes through Behavioral Insights 469
Lee McCauley
33. The Promise and Challenge of Social Innovation and Social Enterprise 483
Barbara Allen, Alex Hannant, Brad Jackson, Lochlan Morrissey, and Anne Tiernan
Section IV • CANADA and the UNITED STATES
34. Section Overview: Governance and Management of Social Policy in Canada and the United States 499
Rachel Laforest and Andrea Hetling
Historical Evolution and Social Trends
35. Social Policy Administration in the Canadian Federation 513
Peter Graefe
36. Complexity in US Social Welfare Administration 527
Karen J. Baehler and Stephanie Walsh
Institutions, Organizations, and Operations
37. Managing Social Welfare Policy 545
Kenneth J. Meier and Austin M. McCrea
38. Canada’s Jagged Record on Social Policy Collaboration between Government and the Voluntary Sector 559
Karine Levasseur
39. Street-Level Organizational Theory 570
Matthew C. Spitzmueller
Finance
40. Contracting for Social Programs 585
Jocelyn M. Johnston and Barbara S. Romzek
41. The Financialization of the Welfare State and Co-creating Value for Public Services 599
Rachel Laforest
Innovation and Evaluation
42. Enabling Social Policy Innovation 615
Stephanie Moulton, Jodi R. Sandfort, and Weston Merrick
43. The Whys and Hows of Impact Measurement Standards 632
Katherine Ruff
44. Front-line Workers and the Creation of Administrative Data 647
Andrea Hetling and Correne Saunders
Section
V • EUROPE
45. Section Overview: Governance and Management of Social Policy in Europe 659
Ewan Ferlie and Edoardo Ongaro
Historical Evolution and Social Trends
46. European Welfare States’ Detour(s) to Social Investment 671
Anton Hemerijck and Stefano Ronchi
47. The UK Welfare State Since 1948 686
Martin Powell
48. Russian Governance Reforms in the Social Sphere 699
Alexey G. Barabashev, Ivan Yu. Ivanov, Isak D. Froumin, Andrey V. Klimenko, Maria A. Nagernyak, Lilia N. Ovcharova, and Sergey V. Shishkin
Institutions, Organizations, and Operations
49. The Changed Role and Position of Professionals in the Welfare State Across Europe 725
Nicolette van Gestel
50. Toward a Framework for Comparing Accountability Regimes in Healthcare 737
Karsten Vrangbæk and Haldor Byrkjeflot
51. Organizing Healthcare Transparency 753
Charlotta Levay
Finance
52. Evolution, Trends, and Prospects of Social Services for Welfare Systems in Europe 771
Elio Borgonovi, Giovanni Fosti, and Elisabetta Notarnicola
Innovation and Evaluation
53. Reform Pathways for Integrating Employment Assistance to Marginalized Groups 787
Chris Rønningstad, Tone Alm Andreassen, Eric Breit, and Renate Minas
54. Co-innovation in Welfare States Across Europe 805
Jacob Torfing
Section
VI • LATIN AMERICA
55. Section Overview: Governance and Management of Social Policy in Latin America 821
Fernando Filgueira, Camila Arza, and Merike Blofield
Historical Evolution and Social Trends
56. The Slow and Reluctant Development of Social Citizenship in Latin America 835
Fernando Filgueira, Camila Arza, and Merike Blofield
57. Pension Policy and the State 851
Camila Arza
Institutions, Organizations, and Operations
58. A Collaborative Approach for Building Comprehensive Social Protection 869
Carla Bronzo, Nuria Cunill-Grau, and Fabián Repetto
59. Building Capacity to Deliver Education as a Social Right in Brazil 880
Michael Touchton, Brian Wampler, and Natasha Borges Sugiyama
60. Social Policy and State Capacity from a Sub-National Perspective 895
Sara Niedzwiecki and Jennifer Pribble
Finance
61. Taxation and State Capacity 915
James E. Mahon Jr.
62. Healthcare and the Public-Private Mix in Mexico, Chile, and Peru 933
Zoila Ponce de León
Innovation and Evaluation
63. Time-Use Data, Unpaid Work, and Social Well-Being 951
Lucía Scuro and Iliana Vaca
64. Standardized Educational Assessments 969
Axel Rivas
65. The Hidden Impact of Conditional Cash Transfer Programs on State Capacity 983
Simone Cecchini
Index 999
AFRICA
LIST OF CONTRIBUTORS
Chance Chagunda
Adjunct Senior Lecturer, Department of Social Development
University of Cape Town
Cape Town, South Africa (and Malawi)
Tessa Dooms
Commissioner
National Planning Commission of South Africa
Pretoria, South Africa
Thulane Gxubane
Associate Professor, Department of Social Development
University of Cape Town
Cape Town, South Africa
Khosi M. Kubeka
Senior Lecturer and Research
Coordinator, Department of Social Development
University of Cape Town
Cape Town, South Africa
Julius Okello
PhD graduate
University of Cape Town
Cape Town, South Africa (and Uganda)
Pearl Pillay
Managing Director
Youth Lab
Johannesburg, South Africa
Tomoko Shibuya
Education and social development expert
Maputo, Mozambique
Viviene Taylor
Former South African National Planning Commissioner
Associate Professor Emeritus and former Head, Department of Social Development University of Cape Town
Cape Town, South Africa
Jean D. Triegaardt
Visiting Professor, Centre for Social Development in Africa
University of Johannesburg
Johannesburg, South Africa
Brenton Van Vrede
Chief Director, Social Assistance
Department of Social Development, National Government of South Africa
Pretoria, South Africa
(Writing in his personal capacity)
ASIA
Christian Aspalter
Professor of Social Policy
Beijing Normal University-Hong Kong Baptist University United International College Zhuhai, China
Partha Bopaiah
Research Assistant
OsloMet (Oslo Metropolitan University)
Oslo, Norway
Hye-jin Choi
Associate Research Fellow
Korea Institute for Health and Social Affairs
Seoul, South Korea
Young Jun Choi
Professor, Department of Public Administration
Yonsei University
Director, Institute for Welfare State Research
Seoul, South Korea
Joelle H. Fong
Assistant Professor, Lee Kuan Yew
School of Public Policy
National University of Singapore
Singapore
Jie Gao
Assistant Professor, Department of Political Science
National University of Singapore
Singapore
Xiang Gao
Professor, School of Public Affairs
Zhejiang University
Hangzhou, China
Hee Soun Jang
Associate Professor, College of Health and Public Service
University of North Texas
Denton, Texas, USA
Yijia Jing
Professor of Public Management, School of International Relations and Public Affairs
Dean of the Institute for Global Public Policy
Fudan University
Shanghai, China
Jung Wook Kim
Assistant Professor, Department of Urban Administration
University of Seoul
Seoul, South Korea
Thomas R. Klassen
Professor, School of Public Policy and Administration
York University
Toronto, Canada
T. J. Lah
Professor, Department of Public Administration
Yonsei University
Seoul, South Korea
Sony Pellissery
Professor, Centre for the Study of Social Exclusion and Inclusive Policy
National Law School of India University
Bangalore, India
Jessica C. Teets
Associate Professor of Political Science
Middlebury College
Middlebury, Vermont, USA
Jae-jin Yang
Professor, Department of Public Administration
Yonsei University
Seoul, South Korea
Ping Zhang
Associate Professor, School of International Relations and Public Affairs
Fudan University
Shanghai, China
AUSTRALASIA
Barbara Allen
Senior Lecturer, School of Government
Victoria University of Wellington
Wellington, New Zealand
Catherine Althaus
Professor and ANZSOG Chair of Public Sector Leadership and Reform
University of New South Wales
Canberra and Australia and New Zealand School of Government (ANZSOG)
Canberra, Australia
Jonathan Boston
Emeritus Professor of Public Policy, School of Government
Victoria University of Wellington
Wellington, New Zealand
Gemma Carey
Professor and Academic Director, Centre for Social Impact
University of New South Wales
Sydney, Australia
Kay Cook
Professor and Research Director, School of Arts, Social Sciences and Humanities
Swinburne University of Technology
Melbourne, Australia
Helen Dickinson
Professor of Public Service Research and Director, Public Service Research Group, School of Business
University of New South Wales, Canberra
Canberra, Australia
Elizabeth Eppel
Senior Research Associate, School of Government
Victoria University of Wellington
Wellington, New Zealand
Michael Fletcher
Senior Research Fellow, Institute for Governance and Policy Studies
Victoria University of Wellington
Wellington, New Zealand
Alex Hannant
Professor of Practice and Co-Director, The Yunus Centre
Griffith University
Brisbane, Australia
Brad Jackson
Professor of Leadership and Governance and Associate Dean, Strategic Engagement
The University of Waikato
Hamilton, New Zealand
Michael Macaulay
Professor of Public Administration, School of Government
Victoria University of Wellington
Wellington, New Zealand
Lee McCauley
Independent consultant
Former Director
PricewaterhouseCoopers
Wellington, New Zealand
Michael Mintrom
Professor of Public Policy Monash University
Melbourne, Australia
Lochlan Morrissey
Former Research Associate, Policy Innovation Hub
Griffith University
Brisbane, Australia
Rt. Hon. Sir Geoffrey Palmer KC
Former Prime Minister of New Zealand
Professor and Distinguished Fellow, Faculty of Law
Victoria University of Wellington
Wellington, New Zealand
Naren Prasad
Head of Education and Training, Research Department
International Labour Organization
Geneva, Switzerland
Daniel Reeders
PhD Researcher, School of Regulation and Global Governance
Australian National University
Canberra, Australia
Anne Tiernan
Adjunct Professor
Griffith University
Founder and Director, Constellation IA
Brisbane, Australia
Amanda Wolf
Associate Professor, School of Government
Victoria University of Wellington Wellington, New Zealand
Sir Kim Workman
Adjunct Research Fellow, Institute of Criminology
Victoria University of Wellington Wellington, New Zealand
CANADA AND THE USA
Karen J. Baehler
Associate Dean of Faculty and Scholar in Residence
American University Washington, DC, USA
Peter Graefe
Associate Professor of Political Science
McMaster University Hamilton, Ontario, Canada
Andrea Hetling
Professor, Edward J. Bloustein School of Planning and Public Policy
Rutgers University New Brunswick, New Jersey, USA
Jocelyn M. Johnston
Professor, School of Public Affairs
American University Washington, DC, USA
Rachel Laforest
Professor, Department of Political Studies
Queen’s University Kingston, Ontario, Canada
Karine Levasseur
Associate Professor, Department of Political Studies University of Manitoba Winnipeg, Manitoba, Canada
Austin M. McCrea
Assistant Professor of Public Administration, Department of Political Science
Texas Tech University Lubbock, Texas, USA
Kenneth J. Meier
Distinguished Scholar in Residence, School of Public Affairs
American University Washington, DC, USA
Weston Merrick
Research Manager State of Minnesota St. Paul, Minnesota, USA
Stephanie Moulton
Professor and Faculty Director for Research, John Glenn College of Public Affairs
The Ohio State University Columbus, Ohio, USA
Barbara S. Romzek
Professor, School of Public Affairs
American University Washington, DC, USA
Katherine Ruff
Associate Professor of Accounting, Sprott School of Business
Co-Director, Carleton Centre for Community Innovation
Carleton University
Ottawa, Ontario, Canada
Jodi R. Sandfort
Dean and Professor, Evans School of Public Policy and Governance
University of Washington
Seattle, Washington, USA
Correne Saunders
Research Associate
Abt Associates
Seattle, Washington, USA
Matthew C. Spitzmueller
Associate Professor, School of Social Work
Syracuse University
Syracuse, New York, USA
Stephanie Walsh
Doctoral Candidate, Edward J. Bloustein
School of Planning and Public Policy
Rutgers University
New Brunswick, New Jersey, USA
EUROPE
Tone Alm Andreassen
Professor and Head of Research
OsloMet (Oslo Metropolitan University)
Oslo, Norway
Alexey G. Barabashev
Professor and Head of Chair, School of Politics and Governance
HSE University Moscow, Russia
Elio Borgonovi
Professor of Economics and Management of Public Administration
President, Centre for Research on Health and Social Care Management
Bocconi University Milan, Italy
Eric Breit
Research Professor
OsloMet (Oslo Metropolitan University)
Oslo, Norway
Haldor Byrkjeflot
Professor of Sociology
University of Oslo
Oslo, Norway
Ewan Ferlie
Professor of Public Services
Management
King’s College London
London, England, United Kingdom
Giovanni Fosti
Associate Professor of Practice in Welfare and Social Innovation
Bocconi University
Milan, Italy
Isak D. Froumin
Distinguished Professor
Academic Supervisor, Institute of Education
HSE University Moscow, Russia
Anton Hemerijck
Professor of Political Science
European University Institute Florence, Italy
Ivan Yu. Ivanov
Researcher, Institute of Education
HSE University Moscow, Russia
Andrey V. Klimenko
Professor and Head of Department, School of Politics and Governance
Academic Supervisor, Institute for Public Administration and Governance
HSE University Moscow, Russia
Charlotta Levay
Associate Professor of Organizational Studies
Lund University
Lund, Sweden
Associate Professor
Norwegian University of Life Sciences
Ås, Norway
Renate Minas
Associate Professor of Social Work
Stockholm University
Stockholm, Sweden
Maria A. Nagernyak
Deputy Vice Rector and Chief Expert, Institute for Social Policy
HSE University
Moscow, Russia
Elisabetta Notarnicola
Associate Professor of Practice in Government, Health, and Not for Profits
Bocconi University
Milan, Italy
Edoardo Ongaro
Professor of Public Management
The Open University
Milton Keynes, England, United Kingdom
Lilia N. Ovcharova
Vice Rector, Director, and Professor, Institute for Social Policy
HSE University
Moscow, Russia
Martin Powell
Professor of Health and Social Policy
University of Birmingham
Birmingham, England, United Kingdom
Stefano Ronchi
Postdoctoral Fellow
University of Milan
Milan, Italy
Chris Rønningstad
Postdoctoral Fellow
OsloMet (Oslo Metropolitan University)
Oslo, Norway
Sergey V. Shishkin
Professor and Head of Chair, School of Politics and Governance
Director, Centre for Health Policy
HSE University
Moscow, Russia
Jacob Torfing
Professor of Politics and Institutions
Research Director, Roskilde School of Governance
Roskilde University
Roskilde, Denmark
Nicolette van Gestel
Professor of New Modes of Governance in Social Security and Employment Services, TIAS School for Business and Society
Tilburg University
Tilburg, Netherlands
Karsten Vrangbæk
Professor of Political Science and Public Health
Director, Center for Health Economics and Policy University of Copenhagen Copenhagen, Denmark
LATIN AMERICA
Camila Arza
Research Fellow
Centro Interdisciplinario para el Estudio de Políticas Públicas and National Scientific and Technical Research Council
Buenos Aires, Argentina
Merike Blofield
Director, GIGA Institute for Latin American Studies and Professor, University of Hamburg
Hamburg, Germany
Carla Bronzo
Professor and Associate Director
School of Government Fundação João Pinheiro
Belo Horizonte, Minas Gerais, Brazil
Simone Cecchini
Director, CELADE
Population Division
United Nations Economic Commission for Latin America and the Caribbean (ECLAC)
Santiago, Chile
Nuria Cunill-Grau
Former Researcher and Professor, Centro de Estudios del Desarrollo Regional y Políticas Públicas (CEDER)
Universidad de Los Lagos
Osorno, Chile
Fernando Filgueira
Professor, School of Social Sciences
University of the Republic Montevideo, Uruguay
James E. Mahon Jr
Woodrow Wilson Professor of Political Science
Williams College
Williamstown, Massachusetts, USA
Sara Niedzwiecki
Associate Professor of Politics
University of California Santa Cruz
Santa Cruz, California, USA
Zoila Ponce de León
Assistant Professor of Politics
Washington and Lee University
Lexington, Virginia, USA
Jennifer Pribble
Associate Professor of Political Science and Global Studies
University of Richmond Richmond, Virginia, USA
Fabián Repetto
Independent Consultant
Buenos Aires, Argentina
Axel Rivas
Director, School of Education
Universidad de San Andrés
Buenos Aires, Argentina
Lucía Scuro
Social Affairs Officer, Division for Gender Affairs
United Nations Economic Commission for Latin America and the Caribbean (ECLAC)
Santiago, Chile
Natasha Borges Sugiyama Professor of Political Science
University of Wisconsin-Milwaukee Milwaukee, Wisconsin, USA
Michael Touchton
Associate Professor of Political Science
University of Miami Miami, Florida, USA
Iliana Vaca
Statistician, Division for Gender Affairs
United Nations Economic Commission for Latin America and the Caribbean (ECLAC)
Santiago, Chile
Brian Wampler
Professor of Political Science
Boise State University
Boise, Idaho, USA
