APRIL2026
In this edition....
2026: The Year of the Collab
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MessagesfromtheARPTeam
Messages from Tad, Jo and Simon.
ARPMembershipPerks
2026SoFar
TheLadyMayorofLondononTalent,Immigrationandthe FutureoftheCity
2026:TheYearoftheCollab
UpcomingEvents IndustryInsights
Having been given the title of the month’s newsletter, I had to take a moment to decide how to start! I will break it down into bite sized chunks and, hopefully, relate it to the ARP’s history.
Making Moves This Spring – well the ARP has not moved for many years, however it has moved a number of times. In the beginning the ARP was located in Oxfordshire, then when I took over it moved to Edinburgh in 1988, were it started off in Castle Street, later moved to Hanover Street and finally ended up in Montgomery Street.
The building in Castle Street was in dire need of refurbishment and as a result very reasonably priced and as far as I could make out was held together by telephone wires. One windy day my window was blown out, as the 1 o’clock gun went off It was time for a move! From Edinburgh the ARP relocated to Brighton for 4 years before settling in Diss in 1998
Collaboration – this of course is central to the ARP, from Members gathering together through to working with other organisations around the world In the early 1990s I became aware that the French were looking to set up an association in France Thinking that it would be a good idea if they formed a chapter of the ARP in France, I tried to convince them of this Well, that did not work but it did create a connection between the two associations, which of course came to a head when the concept of EuRA was put forward EuRA originally began as a French initiative but became a very collaborative project in the early days.
Then in the mid 2000s we started working more and more with corporate housing providers, eventually creating a division of the ARP, the Association of Services Apartment Providers, which eventually moved on because their needs at the time differed from the ARPs, but they remain valued partners who we often work with – as evidenced by the upcoming Networking Event in Birmingham.
Today, collaboration is spreading across the world with all the national and regional associations coming together under one leading organisation, the Coalition for Associations in Global Mobility of which I am, as CEO of EuRA and the ARP, at the centre of
Connection – as the ARP has grown the greater the connections with the membership. In the very early days I ran a small property finding business and as a result of my membership of the ARP I connected with another member firm, which saw me moving from East Anglia to Edinburgh. My mother was convinced that I had been headhunted! It was unfortunately a shortlived alliance but led to my working with the ARP, which will be 40 years in 2028
The ARP has seen many connections over the years but connections come in many forms There are the business-to-business relationships, there are the member to member alliances and there are even personal relationships, we have seen the odd marriage over the year
Over the years the ARP has made connections across the country and globally at conferences and exhibitions In the early day we took stands to property shows and we were a regular at the IPD (in those days held in Harrogate) and at the CBI ERC annual conference. Then we started going further afield, and since the mid 1990’s I have attended the WERC and then later the CERC, IAM FIDI and CHPA conferences. In fact Briony represented us at CHPA Connect early last month.
An association is essentially a vehicle for both collaboration and connection and as we build alliances across the world we will hopefully become stronger together and have a louder voice to promote the best interests of our members.
What’s Next? – we need to keep building on recognition, we need the ARP to grow stronger and more influential, aided by the work of the PR Committee, and in the short term we need to ensure that this year’s conference in Belfast is as successful as last years, we need to connect and collaborate at smaller events around the conference and build on the successes of the last year
There is a lot planned for the year and there may be further changes ahead to help strengthen our position
TadZurlinden ARPChiefExecutive Officer
It’s been an incredible start to the year for the ARP Our February Move & Mingle event was a fantastic success! A huge thank you to everyone who joined us, and of course to our brilliant sponsors, Blue Orchid, for their continued support. We also hosted a really informative TOMs webinar, with huge thanks to Laura from VAT Nav for sharing her expertise.
But we’re only just getting started.
2026 is very much the year of collaboration for the ARP. Bringing together different communities across our industry isn’t just “nice to have”, it’s essential. The challenges we face, and the opportunities ahead, don’t sit within one organisation or one discipline. By working more closely together, sharing insight, and opening up conversations across associations and sectors, we create stronger outcomes, better understanding, and a more connected, resilient industry
I’m really looking forward to continuing this theme at EuRA, where I’ll be speaking alongside a range of associations about why collaboration matters, and how we can learn from each other to move our industry forward Please join us 14:00 - 15:00 Session - The Crucial Role of Local Associations
And there’s plenty more to come this year
Wednesday20thMay2026–Networking CollaborationEvent(ARP,ASAP&BAR Associations)
6pm–9pm BST | Stay Kula, Birmingham
Registration opens 15th April | Complimentary for all attendees
Wednesday17thJune2026–Move&MingleSpeed Networking
4.45pm–8pm | London (venue TBC)
Registration opens 23rd April | Free for members, £25+VAT non-members
Thursday18thJune2026–ARP/RelocateTheProfit CharityEvent
6pm–9pm | The Gate Aparthotel, London
Registration opens 23 April | Networking, drinks, nibbles & raffle rd
£30 inc VAT per ticket | All profits to charity
Wednesday 7th October 2026 – Movers & Shakers NorthernCollaborationEvent
6pm–9pm | Edinburgh (venue TBC) Complimentary for all attendees
11–12 November 2026 – ARP Conference & Awards Gala
Belfast | Registration opens 7 May th Members £175+VAT | Non-members £300+VAT
Friday4thDecember2026–ARPChristmasLunch 12pm–3pm | Leonardo Royal Hotel London City
We’re also working on expanding our member perks More to come in the next newsletter, so watch this space And if you’d like to contribute a perk, please do get in touch
I’m also delighted to welcome Carlos Salgado (Myotaku Ltd) to the ARP Communications & Events Committee.
Carlos leads the UK operations for Myotaku, a Swissborn company with over 15 years of experience delivering fully integrated furnishing solutions across the relocation, serviced apartment, and flexible living sectors. In addition to his UK remit, he also oversees Sales & Marketing across Myotaku’s Swiss and German markets, contributing to the company’s broader European growth strategy.
Working at the intersection of real estate, hospitality, and global mobility, Carlos focuses on bringing structure, speed, and accountability to furnishing - an often overlooked but critical component of the customer journey
Within the ARP Communications & Events Committee, Carlos is particularly interested in fostering closer collaboration between stakeholders and challenging
conventional approaches to how accommodation solutions are delivered across the industry.
Outside of work, Carlos is a father of three and remains actively involved in supporting entrepreneurial initiatives within the relocation and serviced apartment ecosystem, where valuable ideas and partnerships tend to emerge
If you’d like to run a webinar, contribute to our member perks, or join us on a podcast, please do reach out at events@arp-relocation com Here’s to a collaborative, connected and energised year ahead
JoWebb Executive Board Member, ARP Communications & EventsCommitteeChairandHeadofOrbiRelo
If Easter was an opportunity to catch a breath, looking at the first quarter of 2026 it needed to be a very big breath!
The UK has had all sorts of headwinds and changes to navigate and there are more on the horizon.
On 1st May 2026 we have the Renters’ Rights Act coming into force which will represent a significant shift in private renting, strengthening tenants' rights, improving security, and abolishing "no-fault" evictions. We don’t exactly know what the impact of this will be on the housing market and how that will effect the Relocation Industry but it will be a change.
The war in Iran is continuing to wreak havoc with costs, not least fuel prices, impacting many of our members and may influence decisions about relocation into the UK
Changes in UK immigration policy from 2025 are also starting to have a measurable impact with applications for Skilled Worker visas falling significantly, with a reported 44% decline year-on-year to early 2026
This is why the PR Committee will be making moves this Spring - ensuring it is fully equipped with the tools and insights needed to take a more proactive and authoritative voice on these key issues, in support of its members
May will see the launch of an RFP process designed to select a PR company to support the Association with this task but ensuring that the partner selected is set clearly defined objectives the results of which are measurable and time-bound, ensuring that any of our precious funds are used effectively as possible.
By the time of the next newsletter I hope to be able to announce who that partner company is and give more insight into our plans for the second half of 2026.
SimonScott ExecutiveBoardMemberandPRCommitteeChair
Don’t forget your membership perks! The ARP Communications and Events Committee is delighted to share an expanded list of member perks designed to support your professional growth, streamline your operations, and enhance your expertise in the relocation industry.
ARP has partnered with Croner to provide members with access to their 24/7 business support helpline. This helpline is complimentary for all ARP members. It offers expert advice on: employment law & HR, health & safety, pay & benefits, commercial legal issues
You’ll need to log in to access contact details and your membership number More details can be found here
Equip your team with world-class expertise through ARP’s MIM programme, designed around the ethos of “DNA.” ARP members enjoy discounted modules at just €50 per module (a €150 discount). Learn more here.
Full, associate, and Affiliate members can access LonRes Live lettings Section at a reduced rate of £79 plus vat a month (down from £245/month).
*Terms and Conditions: All LonRes subscribers must be AML registered and are subject to ResCheck chargeable service. Minimum contract 1 year
Trainingfromtheindustryspecialists
Ariosi approach each new learning and development opportunity with open mindedness and curiosity which leads to the creation of positive and empowering experiences for each of their clients Training will add value to your business, encouraging employee retention and continual improvement, lowering recruitment costs, and increasing loyalty through a customer centric culture
ARP Members will receive 15% discount on public courses and access to discounts for bespoke training For more details or to book on a course please contact Tracie Cromie on +44 (0)20 8168 8168 / traciecrombie@ariosi com advising you are an ARP member.
FCSCompliance (FCS) is a leading provider of AntiMoney Laundering (AML) compliance services for businesses covered by the Money Laundering Regulations (MLR) set out by government Our services are used across the UK by leading organisations and industry associations that demand the very highest standards
ARP Members receive: Firm-wide Policies & Procedures and Risk-Assessment Documents discounted from £1295 + VAT to £995 + VAT.
HaloFinancial is a proud to be working closely with and supporting the ARP and its members Halo is an award-winning Foreign Exchange Specialist who provides great exchange rates for international payments and money transfer services, for private and business clients
With their expertise, experience and 24/7 access to FX market data, Halo Financial can secure the very best exchange rates for paying international invoices to partners and suppliers globally Halo also provides money transfer services for your internationally moving clients, which provides a value add to your service offering and a new revenue stream for your business.
Client and partner relationships are at the heart of Halo Financial. Their friendly team will always be onhand throughout the transfer process. Halo has been assisting both Business and private clients with their cross-border money transfers since 2004!
Contact Halo to find out how they can save you money, and add a revenue stream and value to your business.
Book a call by contacting Geraldine.collett@halofinancial.com – mention ARP when making contact
Convera
Convera is one of the largest B2B cross-border payments companies in the world Leveraging decades of industry expertise and technology-led payment solutions, we deliver smarter money movements to our customers helping them capture more value with every transaction
We have been supporting the global mobility industry for many years: facilitating payments for businesses managing payroll, relocation, accommodation, goods and services costs
In volatile market conditions, we are helping businesses improve their cash flow and protect profit margins.
In partnership with the Association of Relocation Professionals, we are offering all members:
1. Free ‘health check’ to assess currency payments and hedging strategies
2. Daily market insights to help navigate international trade
If you would like to discuss your currency needs with a no obligation consultation, please contact Guy Raymond: guyray@convera.com
Built for relocation professionals, Rentsmart AI automates the home search process. By automatically generating high-quality property shortlists in minutes, that are tailored to your assignee’s needs, you’ll save hours or even days of manual searching whilst elevating the assignee experience.
Rentsmart is a smarter, faster way to manage traditional searches, while unlocking new revenue opportunities by supporting budget-conscious assignees who may not qualify for full support It’s also effective for managing longer, ongoing searches in a more cost-efficient way
ARPmembersreceive£20discountperassignee.
Email hello@rentsmartai com and mention ARP to get started
IfyouwouldliketoofferanydiscountsorspecialdealstoARPmembers,pleaseletus knowatevents@arp-relocation.com.
Our February Move & Mingle was our largest and most well-attended event to date, bringing together a fantastic cross-section of professionals from across the relocation, global mobility, serviced accommodation, and wider supplier community. Hosted in an incredible venue with stunning views over Tower Bridge, the setting perfectly matched the energy in the room - vibrant, collaborative, and full of meaningful conversation
A huge thank you to everyone who joined us and contributed to making the evening such a success Seeing so many familiar faces alongside new attendees really highlighted the continued growth of our community and the appetite for in-person engagement in an increasingly fast-moving and complex sector
At its heart, Move & Mingle is designed to deliver real ROI for our industry. It creates space for genuine relationship-building, knowledge exchange, and problem-solving across the entire relocation ecosystem. The conversations started at events like these often translate into stronger partnerships, improved service delivery, and better outcomes for clients and assignees. In short - when we connect in the right way, everyone benefits.
A very special thank you goes to our venue sponsors, Blue Orchid, for hosting us in such a spectacular space. The views over Tower Bridge and the River Thames, combined with excellent food and hospitality, made the evening even more memorable and created the perfect backdrop for networking and connection.
We would also like to extend a big thank you to Lily Malekyazdi, Founder & Principal Immigration Lawyer at LMY Global, for delivering an engaging workshop session Lily shared insights into her business, the importance of a “white glove” approach to immigration, and key themes including common myths, upcoming UK settlement changes, and the most frequent corporate and private immigration questions she sees in practice
The session sparked valuable discussion and reinforced just how critical immigration is within the wider relocation journey
We are incredibly proud of how this event continues to grow, and February’s Move & Mingle has set a strong benchmark for the year ahead.
Our next Move & Mingle will take place in Juneplease see the Upcoming Events section for full details.
We recently hosted our ARP webinar, “TOMs, VAT & Temporary Accommodation: Are You Sitting on a Hidden HMRC Risk?” - and it proved to be an incredibly insightful and valuable session for our members and wider industry network
A huge thank you to Laura Chipp, Founder & Director of VATNAV Ltd, for delivering such a clear, practical and informative session With nearly 20 years of VAT experience – including deep specialism across travel, events, and serviced accommodation – Laura brought real clarity to what is often seen as a complex and, at times, overwhelming topic
VAT within the temporary accommodation sector is not straightforward, and as highlighted throughout the session, getting it wrong can have significant financial consequences. From understanding when the Tour Operators Margin Scheme (TOMS) applies, to the critical distinction between acting as an agent versus a principal, the webinar unpacked key areas that can directly impact compliance and risk exposure.
Laura covered:
An overview of VAT in the UK property and accommodation sector
The importance of agent vs principal positioning
How and when TOMS applies, including considerations around current cases
What acting as an agent looks like in practice
How businesses can assess and implement the most appropriate VAT position
Potential future changes to be aware of
What really stood out was just how relevant this topic is across the entire relocation and accommodation supply chain Whether you are an RMC, DSP, serviced apartment provider, booking platform, consultant, property manager or in house global mobility - if you are involved in booking or facilitating temporary accommodation, this is an area that directly affects your business
Sessions like this are a key part of ARP’s commitment to providing practical, expert-led insight that helps our members stay informed, compliant, and ahead of potential risks.
If you missed it, catch up here: https://www.youtube.com/watch?v=bW0KndT--YU
The City of London is often described as the engine room of the UK economy, a global financial centre that thrives on expertise, innovation, and international collaboration. At its heart is the Lady Mayor of London, who spends the year representing the UK’s financial and professional services sector both at home and abroad
In a world where global competition is intensifying and the demand for specialist skills continues to grow, the City’s ability to attract and retain talent has never been more important At the same time, businesses are navigating the practical realities of immigration policy, regulatory change, and rapid technological transformation
In this interview, Simon Bell from Clearview Relocation speaks with the Lady Mayor, Dame Susan Langley DBE, the third woman to hold the role since 1189 and the first to take the title the Lady Mayor, about the importance of skilled workers and the City’s role as a world leading financial hub and a major contributor to the wider UK economy.
It’s a crisp morning in the City of London when I meet Lady Mayor Dame Susan Langley DBE. As a Director of Clearview Relocation, I spend much of my time helping companies bring international talent into the UK so speaking with the Lady Mayor about the future of London’s workforce feels especially timely.
Mansion House carries its own rhythm: staff move quietly through its ornate corridors, and the building’s centuries of civic history sit in contrast to the very modern challenges London now faces When the Lady Mayor joins me, she does so with an easy confidence Warm, curious, and instantly engaging, she embodies the mix of tradition and global outlook that makes the City unique
We settle into a bright room overlooking the Square Mile, a view symbolic of the conversation ahead London may be one square mile in size, but as the
Lady Mayor reminds me, the decisions made here and the people who power it influence the entire UK economy For businesses like Clearview Relocation, that talent pipeline is the lifeblood of the City’s competitiveness
We take our seats in a bright meeting room overlooking the bustle of the Square Mile, and I begin with an area close to my own work: global mobility and skilled workers.
I start by asking about London’s long history of attracting talent from across the world a defining feature of the Square Mile’s success.
Q1. The City of London has always relied on a diverse and highly skilled workforce. How would you describe the importance of international talent to the City’s continued success?
Incredibly important. One of our greatest assets is the diversity and strength of talent we have within the Square Mile This is not just home grown, we have a history of welcoming people from across the world, they bring different ideas, experience and build longterm relationships that last It makes us very outward focussed
The conversation turns naturally to the pressing skills shortages many firms now face
Q2 Many firms report ongoing skills shortages, particularly in areas like finance, technology, and legal services Which skills do you see as most critical for the City’s competitiveness today?
When it comes to finance, professional services and technology, the UK is the European leader - and there is no greater concentration of talent and opportunity than London. We love people from all areas, but given how fast technology continues to change, like everyone else, we can't have enough digital, data analytics and fintech skills.
With so many international cities vying for the same expertise, I ask how London maintains its appeal.
Q3. The global competition for talent is intense. How is the City of London positioning itself to attract and retain the people it needs for the future?
The UK is a very attractive place to live, invest and build a business We don't shout about that nearly enough, we need to remind people why they should keep choosing London, and that is part of my mission this year
We need to keep working to make the UK an easy place to do business and grow The UK is one of the world’s largest tech hubs behind the US and China It's really important that we support that to remain competitive
If you are looking to set up a business here, we have very accessible talent and that is driven partly by a strong education system. We are very lucky to have 3 out of the top 10 universities in the UK.
The UK is attractive for start-ups with lots of opportunity to connect to capital. Regulatory reforms are going in the right direction, but we need to be quicker. Initiatives like the joint FCA/PRA Scale-up Unit gives firms a single regulatory front-door, which helps.
In the City we are leveraging the soft power of the UK by bringing together talent, including international for example the Global Risks Summit
At Clearview Relocation, we see first-hand the challenges individuals and families face when uprooting their lives I’m curious to know what the Lady Mayor believes matters most for those making the move to London
Q4 When businesses bring skilled workers to London from overseas, what kinds of relocation support do you think are most important whether that’s housing, integration into local communities, or help navigating the practicalities of moving to the UK?
When I'm travelling to promote the UK, I see people value London as a welcoming, exciting place to live.When it comes to relocation, I think support with connecting and having fun cannot be underestimated. Luckily, I think we do that quite well!
TheCityofLondonasaGlobalFinancialHub London’sdefiningadvantages
Our conversation naturally shifts to the City’s place on the global stage and it’s sheer economic power a subject on which the Lady Mayor speaks with visible pride and something that shapes the work of many of the organisations Clearview Relocation supports
Q5 The City remains one of the world’s leading financial centres What do you see as its defining strengths in the global marketplace?
Compared to other markets, it is easier to set up and grow a profitable business here The ecosystem here is incredible, we have legal certainty, trusted regulation, good access to capital, talent, and a strategic time zone That makes us the world's leading global insurance hub and the world's secondlargest asset management hub In PwC’s 2026 survey of CEOs, the UK was ranked second globally for the most important investment destination. We should be really proud of that.
Adaptingtoarapidlychangingfinanciallandscape
Innovation has long been part of the City’s DNA. I ask how it is navigating the seismic shifts currently transforming global finance.
Q6. The financial sector is undergoing major shifts from digital finance to green investment How is the City adapting to these changes?
The City has a long history of innovation - it really doesn't stand still We are good at creating an environment to test new cutting-edge innovations An example of this is the FCA working with firms like Revolut to issue stablecoins in a Regulatory Sandbox
Staying ahead as global competition heats up
Every major financial centre wants to claim the future I’m interested in how London intends to retain its edge
Q7. Competition from other financial hubs such as New York, Singapore, and Frankfurt is increasing. What is the City doing to maintain its global edge?
We have a history of looking outward, adapting, and innovating to remain competitive. As the Ambassador for Financial and Professional Services in the UK, I leverage our soft power to build and deepen relationships. That means a lot of travel and bringing together governments and businesses to share experiences and create opportunities.
ContributiontotheUKEconomy
TheSquareMile’snationalimpact
Clearview Relocation works with clients across the UK, many of whom depend directly or indirectly on the economic strength of the Square Mile as the City has an influence that stretches far beyond its medieval boundaries I ask the Lady Mayor to describe the City’s broader impact
Q8 The City of London plays a significant role in the UK’s economic performance How would you characterise its contribution to national growth, tax revenues, and employment?
The financial services sector is the jewel in the economy's crown and a key driver of growth It contributes more than £110 billion to the economy, and the City employs 678,000 people, which is up 25% since Covid.
WhytheCitymattersoutsidethecapital
Some people question whether the Square Mile still matters to them. I ask her how she responds to that sentiment.
Q9. People outside London sometimes question the relevance of the Square Mile to their daily lives What message would you give about the value the City brings to the wider UK economy?
It's a fantastic place to visit, and when the City grows, the UK grows It contributes around 12% of all tax receipts, that is more than half the NHS budget
Before we wrap up, I ask where she sees the biggest opportunities for growth, opportunities that will shape not only the City’s future, but also the businesses and employees Clearview Relocation continues to support across the country
Q10. Looking ahead, where do you see the biggest opportunities for the City to drive innovation, investment, and prosperity across the whole country?
Matching capital to opportunity is one of the key objectives of the mayoralty and that can be human or capital. But on the point of capital, we have incredible start-ups in the UK, coming out of universities and beyond, but where we really struggle is providing the capital for these companies to scale and stay here. I've been leading the Lady Mayor's Tech Scale-Up Showcase, a kind of Dragon's Den style event at Mansion House to match some of these high-growth businesses with UK investors. I'm also taking forward the Sterling 20 initiatives which is a partnership of the country's biggest pension funds committing to invest in UK infrastructure and high-growth businesses We need to ensure these initiatives move from commitment to action
As our conversation draws to a close and I step back into the rhythm of the Square Mile, I’m reminded that London’s future will always depend on the people who choose to come here to innovate, to build, to belong It’s a journey the Lady Mayor champions on the world stage, and one that Clearview Relocation is proud to support every day, helping global talent find not just a job in London, but a place in its story
Let’s be honest - in this industry, you could be out at an event every night of the week
Between conferences, events, roundtables, webinars and informal meet ups, there is no shortage of opportunities to connect And while that’s a brilliant thing, it can also feel overwhelming
Because behind every event is the same intention To bring people together, to share knowledge, and to move our industry forward But what if we could do that better?
At The ARP, we’ve been thinking a lot about this. Not just how we create great events and content for our members, but how we can collaborate more with other industry bodies, networking groups and charities to make things simpler, more meaningful, and ultimately more impactful for everyone.
The truth is, we’re all working towards the same goals: stronger networks, better-informed professionals, and a more recognised and respected industry. So instead of competing for time, attention and attendance, there’s a real opportunity to work together more intentionally.
But collaboration isn’t just about filling rooms or busy calendars
At its best, it creates space for real learning For different perspectives to be shared, for ideas to be challenged, and for relationships to form that last beyond a single event When we collaborate across organisations, we open the door to wider conversations and deeper insight That’s where the real value lies
What’s often forgotten is just how connected our industries already are
Take ASAP, the Association of Serviced Apartment Professionals. It actually started in the very same office as The ARP, founded by the same like-minded
people with a shared ambition to bring structure, standards and community to a growing sector Over time, it became clear that the serviced apartment space needed to branch out as a specialised field in its own right, but its roots are firmly intertwined with The ARP It’s a great reminder that while our sectors have evolved, they were never designed to exist in isolation
“Collaborationiswheretherealmagicof thisindustryhappens.It’snotjustabout whoyouknow-it’saboutwhatyoucan learnfromeachother,howyouchallenge eachother,andhow,together,wecan raisethestandardforeveryone.Whenwe collaborate,wedon’tjustbuildstronger networks-webuildastrongerindustry.”
JoWebb,HeadofOrbiRelo-Ariosi,TheARP Communications&EventsCommitteeChair& ExecutiveBoardMember
The same can be said for BAR, the British Association of Removers, which has been shaping the removals industry for over 125 years. Its history reflects an industry built on adaptation, with many removal companies originally evolving from furniture makers, carriers, hauliers, and even funeral directors Over time, these businesses grew, specialised, and helped establish the professional standards we see today
Across all of this, there’s a common thread: industries don’t grow in silos, they grow together
Today, The ARP is actively looking to collaborate more closely with organisations like ASAP, BAR and Relocate the Profit, bringing together different parts of our wider ecosystem Because pushing our industry forward doesn’t happen in isolation It happens when we collaborate
Relocate the Profit is a brilliant example of what true
collaboration can look like at its best. It was built on a simple but powerful idea, that everyone involved in relocation, from RMCs and DSPs to household goods shippers, immigration specialists and tax providers, should be working together, not on opposite sides. It’s about joining hands as one industry, one community, and recognising that we achieve far more when we operate as a team
But it goes even further than that At its heart, Relocate the Profit is about finding ways to give back To contribute to a better world where we can, and to use our collective strength to make a meaningful difference to the lives of others It’s a reminder that collaboration isn’t just good for business - it can be a force for good
As our industry continues to evolve, the challenges we face are becoming more complex Policy changes, shifting client expectations, and the need for innovation and sustainability are all shaping the landscape we operate in. No single organisation has all the answers. But together, we are far better equipped to respond, adapt and lead.
“Successfulmovesarelikeagreat orchestralperformance.Theydependona largenumberofpeopleandorganisations workingtogetherinpreciseharmonyto ensurethebestresult.BARispleasedto beworkingwithcolleaguesfromacrossall partsoftherelocationindustrytoensure thebestperformancepossible,every time.”
AndrewLarge,DirectorGeneral-British AssociationofRemovers
“WhenwecreatedRelocatetheProfit,it wasn’tbecausetherewasagapfor industrypeerstocometogether,itwas aboutrecognisingtheincrediblepeople alreadyinournetworkandaskingwhatwe couldachievecollectively.
Todate,thisbrilliantindustryhasraised over£35,000,helpingyounggirlsin Tanzaniagainaccesstotheeducationthey deserve.”
BenJones,ClientSuccessDirector–SimplyLondon andCo-Founder–RelocateTheProfit
At The ARP, we’re proud to be part of an industry that values connection. But with so much happening, there’s an opportunity, and a responsibility, to make that connection more intentional.
Because in the end, it’s not about how many events we attend It’s about what we take away, what we share, and how we use that to move our industry forward
Want to see collaboration in action? Check out the upcoming events pages for more details and to register for the planned collab events in 2026
Jo Webb, Head of OrbiRelo - Ariosi, The ARP Communications & Events Committee Chair & Executive Board Member
27 – 30 : EuRA 2026, Malta th th Seepage15
20 : ARP / ASAP / BAR collab event, Birmingham th Seepage18
17 : ARP Move & Mingle, London th Seepage20
18 : ARP / Relocate the Profit Charity event, London th Seepage21
ARP Newsletter – ‘Stronger Together: Perks, Partnerships & Our Biggest Event Yet’ – click here to send in your submissions
11 – 12 : ARP Conference and Awards Gala, Belfast th th Seepage22
7 : ARP / Movers & Shakers collab norther networking, Edinburgh th More info in the next newsletter
4 : ARP Christmas lunch, London th More info in the next newsletter
The EuRA International Relocation Congress is backand as always, it remains the must-attend event in the relocation calendar Bringing together over 800 delegates from across our global industry, this flagship event is the largest of its kind in Europe and a true hub for connection, learning and collaboration
This year, we’re heading to Malta - and with a theme centred around Driving Growth through Diversification, Partnerships and Collaboration, it couldn’t be more relevant to the direction our industry is heading
From insightful education sessions and expert-led workshops to invaluable networking opportunities and standout social events, the programme is packed from start to finish. If you’re attending, now is the time to start planning - have you mapped out your sessions yet?
With such a diverse and content-rich agenda, this year’s congress promises to deliver real value for every part of the relocation supply chain. Whether you’re attending for the education, the networking, or the wider industry insight – EuRA continues to set the benchmark.
Monday 27th April
16:00 – 17:00 | EGQS Review and Premium Members Reception
17:00 – 17:30 | Newcomers Reception
17:30 – 18:30 | Speed Networking
Tuesday 28th April
09:30 – 10:45 | Opening & Keynote Address
10:45 – 11:15 | Morning Coffee
11:00 – 12:30 | MIM Training – Supply Chains in Mobility
11:15 – 12:30 | EuRA Research Update & AGM
12:30 – 14:00 | Lunch
14:00 – 15:30 | Session – State of Industry
15:30 – 16:00 | Afternoon Tea
16:00 – 17:00 | Session – Collaboration
19:00 – 20:30 | Welcome Reception by the Pool
Wednesday 29th April
10:00 – 12:30 | Workshop –Immigration
10:00 – 12:30 | Corporate Housing Workshop
10:00 – 16:00 | Leadership Workshop (pre-booked only)
11:00 – 11:30 | Morning Coffee
12:30 – 14:00 | Lunch
13:00 – 14:00 | Legal Workshop –Where to Spend Your Budget; AI and Sustainability Myth Busters
14:00 – 15:30 | Workshop – Journey to Mergers and Acquisitions
15:30 – 16:00 | Afternoon Tea
16:00 – 17:30 | Workshop –Diversification
9:00 – 10:00 | Session – AI: Where Are We Now?
10:00 – 10:30 | Morning Coffee
10:30 – 11:30 | Session – Driving Growth
10:30 – 12:30 | MIM Training – Cultural Theory and Cognition
11:30 – 12:30 | Session – Why It’s
Important to Play Nice in the Sandbox
12:30 – 14:00 | Lunch
13:00 – 14:00 | Legal Workshop – Payment Terms and Times
14:00 – 15:00 | Session – The Crucial Role of Local Associations
15:00 – 15:30 | Afternoon Tea
15:30 – 16:30 | Ignite
16:30 – 17:30 | Closing Keynote Speaker and Reveal
18:30 | Buses to Gala Dinner from the Hilton Thursday 30th April
19:30 | Final Night Party Drinks Reception
20:00 | Final Night Dinner and Disco
Briony Horwood Tad Zurlinden
Jo Webb Zain Ali
Jo will be taking part in The Crucial Role of Local Associations session – Thursday 30th April at 2pm
Zain Ali – Zain will be taking part in the Legal Workshop “Where to Spend Your Budget; AI and Sustainability Myth Busters” session – Wednesday 29 April at 1pm th
Rob will be taking part in the Corporate Housing Workshop –Wednesday 29 April at 10am th
Following the success of last year’s ARP networking event in Liverpool, we’re excited to be evolving and expanding the concept for 2026 – bringing together not just our own community, but partnering with Association of Serviced Apartment Providers and British Association of Removers for a truly collaborative industry event
Taking place on Wednesday 20th May 2026, this networking evening is all about connection, collaboration, and bringing different parts of the relocation and accommodation ecosystem together in one space.
As an industry, we’re strongest when we work together. Events like this create the opportunity to step outside of our usual circles, build new relationships, share perspectives, and ultimately deliver better outcomes for our clients. By collaborating across associations, we open the door to new ideas, stronger partnerships, and a more aligned industry.
Event Details
Date: Wednesday 20th May 2026
Time: 6:00pm – 9:00pm BST
Location: Kula, Birmingham - 40 Severn St, Birmingham B1 1GB
Cost: Complimentary for all attendees
A big thank you to our sponsors, Kula, for hosting us in their fantastic Birmingham space and supporting this collaborative event
Kula Serviced Apartments, part of Gold Tree Hospitality, is a global serviced accommodation provider with properties across Australia and UK cities, including London, Birmingham, and Manchester.
With over five years of experience in the UK serviced apartment sector, we have built a portfolio spanning stylish studios to spacious three-bedroom apartments, each fully furnished and ready for immediate occupation. All properties are pet-friendly and centrally located with easy access to transport links.
We work closely with corporate clients, TMCs, global mobility companies, and relocation professionals to deliver flexible, reliable accommodation solutions for employees on short and extended assignments. Our team understands the complexity of the relocation journey and is set up to support both the booker and the guest at every stage
As a proud member of ASAP, we are committed to the quality and service standards that matter most to professionals Our 24/7 customer support teams operate across both regions to ensure every stay is properly managed, no matter the duration or circumstance
Looking ahead, Kula has an ambitious growth plan targeting an additional 5,000 units over the next five years, with expansion into major cities across Europe and Australia. The Birmingham property is an important part of that story, and we look forward to connecting with the associations and professionals who share our commitment to raising standards in serviced accommodation.
We’re really looking forward to seeing this event grow, welcoming a wider mix of attendees, and continuing to build stronger connections across the industry.
Our Move & Mingle Speed Networking events continue to be a standout in the ARP calendar - and we’re excited to be bringing the next one to London this June
Designed to maximise connection in a short space of time, Move & Mingle is a structured speed networking event that brings together RMCs, DSPs and suppliers from across the relocation and accommodation sector. Attendees rotate through a series of short, focused conversations, ensuring you meet a wide range of industry professionals in one highly productive session.
It’s fast-paced, engaging, and most importantlyeffective.
For suppliers, this is a fantastic opportunity to get in front of multiple RMC and DSP partners in one evening, showcase your offering, and build meaningful connections that can lead to real business opportunities.
For RMCsandDSPs, it’s an efficient way to meet a variety of new and existing suppliers, gain insight into the market, and strengthen your network – all in a structured and time-effective format
Event Details
Date: Wednesday 17th June 2026
Time: 4:45pm – 8:00pm
Location: London (venue TBC)
Cost: Free for ARP members | £25+VAT for nonmembers
Registration opens on Thursday 23rd April 2026and we expect this event to fill up quickly based on previous demand, so we strongly encourage you to secure your place as soon as registration goes live. If you’re looking to make valuable connections, raise your profile, and be part of a highly engaged networking environment, this is not one to miss
We’re delighted to be hosting a special evening in partnership with Relocate The Profit – bringing the industry together for a great cause.
Taking place on Thursday 18th June 2026, this informal networking event offers the perfect opportunity to connect with peers across the relocation and accommodation sector, while supporting an initiative that gives back to communities in need
The evening will include relaxed networking, drinks, nibbles, and a charity raffle – creating a fun and engaging atmosphere, all in support of an important cause
Date: Thursday 18th June 2026
Time: 6:00pm – 9:00pm
Location: The Gate Aparthotel
Cost: £30 (inc VAT) per ticket
What’sincluded: Networking, drinks, nibbles & raffle
Registration opens on Thursday 23rd April 2026
All profits from the event will go directly to Relocate The Profit, making this a fantastic opportunity to come together as an industry while making a positive impact.
We’d love to see as many of you there as possible - a great evening, for a great cause.
The biggest event in the ARP calendar is back - and this year, we’re heading to the incredible city of Belfast
Taking place on 11–12 November 2026, the ARP Conference & Awards Gala is set to be bigger and better than ever And if you joined us last year, you’ll know that’s no small promise - but trust us, we’re raising the bar once again.
This is the place to be for our industry. Bringing together professionals from across relocation, global mobility, and serviced accommodation, the conference offers a powerful mix of insight, connection, and celebration. From thought-provoking content and industry discussions to the muchanticipated Awards Gala, it’s an event that truly showcases the very best of our community.
Tickets go on sale on 7th May 2026 - and if last year is anything to go by, you’ll need to be quick. We sold out in less than two weeks, and demand is expected to be even higher this year
Date: 11–12 November 2026
Location: Belfast
TicketPrice: £175+VAT (members) | £300+VAT (nonmembers)
We are currently looking for sponsors to be part of this flagship event If you’d like to explore sponsorship opportunities and get your brand in front of a highly engaged industry audience, please reach out to Jo at events@arp-relocation com
We can’t wait to welcome you to Belfast for what promises to be an unforgettable event.
STATEOFTHEMARKET: Operational disturbances
Disturbance caused by the US and Israel launched strikes against Iran continue, with the Strait of Hormuz and many Middle Eastern locations still being unreachable.
For shipments on vessels initially caught in the disruption, shipping lines did endeavour to get shipments to their final destination, however, a large number of containers were discharged at the next safe port of call, either under end of voyage or Force majeure. This effectively means the shipping line has fulfilled its contract and released the cargo back to the owner of the goods. All further costs to either route the shipment to its intended destination or return it to the UK are for the shipper of the goods. A consumer’s moving company will be liaising with the applicable shipping line to determine options and additional costs Consumer’s should note that due to the number of affected shipments shipping lines have been slow and indecisive in resolving these issues
Currently new shipments to the Middle East region are suspended, and consumers should be aware that any alternative routings to this area carriers might offer, run a risk of the same delays and additional charges War Risks and other surcharges are likely to this area when services resume
Due to the restrictions on oil exports, shipping lines have been applying Emergency Bunker Surcharge on many trades as the cost of fuel rises dramatically. These surcharges are often immediate and may well not have been quoted by your moving company.
The consumer must appreciate that the moving company is basing quotes on services that are currently offered, if a shipping line suddenly removes a vessel string, changes or omits its UK port of load, or reroutes the vessel. The mover will need to move the booking to an alternative service which may well have a higher freight cost and potentially longer transit time, but this is totally outside the movers control.
We are also seeing all to often containers due to sail on a vessel not being loaded, meaning they are rolled to the next vessel causing delays and adding to the congestion at ports Again, all of this is outside the mover’s control
Additionally, the shipping lines may well implement surcharges to pass these additional costs to the shipper and consumer, and these can be applied with very short notice Meaning costs can change between the mover quoting the consumer and when the shipment actually departs.
Many transhipment ports on the Europe continent and Asia are congested, this means shippers may well experience delays outside the control of the mover.
The above issues are impacting the carrier’s ability to maintain their advertised transit times, and there are often vast deviations between vessels. For example, a sailing from Southampton to Sydney Australia, can take anywhere between 56 and 89 days, before considering delays, depending on the selected vessel. As vessels are often chosen based on a consumers load date, there is difficultly ensuring the selection of the faster service And even if booked on the faster service, there is always the possibility the cargo will be rolled on to the next vessel which could well be a slower service
NorthAmericafromEurope(shipmentstoUSA, Canada&Mexico)
These new Alliances have caused service changes, as ports of load and discharge are altered, and shipping lines may no longer offer services or calls they once did
Many lines are now offering all of their US services from Southampton, and the direct ports of discharge in the US are changing as the carriers roll out their new services.
Additionally, due to the removal of capacity by the shipping lines, the Trans-Atlantic trade remains oversubscribed in that customer demand is now greater than the carrier’s vessel capacity. Consequently, this causes rates to increase, and delays and cancellations to become more common.
The most noticeable challenge to someone moving, will be the increased notice required to secure space on a vessel, and the inevitability of delays The likelihood of a container being rolled, left off its intended vessel and moved to a later vessel, or total cancellation of the booking, if this happens it is totally outside of the mover’s control
Eastbound trades from Europe (shipments to Asia, Oceania, India, and Middle East) The diversion around the Cape of Good Hope for Eastbound trades due to conflict in the region is now well established and schedules are usually followed Consumers should understand for Eastbound trades the now longer transit times are the norm, and there is still no estimate as to when passage through the Suez Canal will be safe.
However, the omission of Middle East calls on some of the shipping lines services to Asia, are beginning to severely impact services to this region. The services that call Middle East ports are extremely full and void sailings where carriers realign their services are causing a backlog of shipments.
Similarly, for shipments to Oceania, we are again seeing some congestion in the Transhipment ports in Asia, which has been causing some containers to be rolled multiple times, with the associated delays this causes
Mediterranean services are also being affected, as carriers limit their services into the Med as the traditional route onwards through Suez is not possible so vessels have to turn around and return This has caused ports to be omitted and longer transit times
Consequently, the most noticeable challenge to someone moving, will be the possibility of the increased notice required to secure space on a vessel, and the inevitability of increased transits times or delays Additionally, the likelihood of a container being rolled, left off its intended vessel and moved to a later vessel is increasing as shipping lines manage their volumes, if this happens it is totally outside of the mover’s control.
Lastly this is a very fluid situation, shipping lines are often reacting to unexpected developments so the situation can always change rapidly.
It’s suggested that customers be transparent and plan moving dates in advance with their chosen mover to allow sufficient time to book appropriate vessels, move belongings and ensure their moving schedule is met
SouthboundtradesfromEurope (South, East, and West Africa):
No change Where a shipping Line does offer a service on a given route to this area, it is usually quite reliable However, many hinterland destinations (usually served via main ports with overland oncarriage to inland freight terminals) have been removed from the Shipping Line schedules because of lengthy main port congestion and or poor oncarrying transport infrastructure This has caused a reduction of the main destination ports of call coverage across much of this region, especially the Indian Ocean Islands.
LatinAmericatradesfromEurope (South America East & West Coasts & Caribbean):
No change. Where a shipping Line does offer a service on a given route to this area, it is usually quite reliable. But for these destinations, the clearance and release of a container can take a substantial amount of time, which is usually longer than the free storage a shipping line offers. Consequently, storage charges may accrue.
Ultimately, severe service challenges, short-notice changes to container bookings, and variable freight rates, despite downward trends, will be reflected in your BAR mover’s inter-continental door-to-door quotation and terms
ICS2 refers to Import Control System 2, which is the European Union's updated system for pre-arrival safety and security declarations for goods entering or transiting the EU It is an EU requirement where any shipment, who’s vessel docks at an EU port following its departure from the UK will need to provide information regarding the shipper of the goods Therefore, consumers should be aware that moving companies may well need to request more sometimes personal information, however this is at the behest of the EU or shipping line and out of the moving companies’ control. We have seen the EU add the
“HHG and Personal effects” commodity description to its watch list, and while legitimate shipments currently should not be affected, consumers should be that a shipping line or the EU may reject a perfectly valid commodity code, which may cause delays while the mover works through a solution.
The Environment Agency retains the authority to inspect and stop any container, it suspects may be shipping goods classified as waste This is completely out of control of your moving company, but consumers are reminded the time wasted and the storage charges accrued should their container be inspected are not insignificant
The quality of container equipment utilised by shipping lines has diminished, largely due to the additional number of containers needed to service Asia via Cape of Good Hope The frequency, where a container is delivered, that is unsuitable for the transport of Household goods, which the mover will be obliged to reject, has risen dramatically. While another container will usually be provided, this can result in delays, missed vessels and additional haulage charges, through no fault of the mover.
Shipping Line ONE LINE has just confirmed that they will not ship personal effects of assignees holding Russian passports. We are still reaching out to other shipping lines for their positions. But Russian passport holders need to be cautious when planning to move and ensure that the shipping line used can clear their goods at destination. As the accrued storage charges should there be a dispute could be significant.
We have heard of some shippers experiencing issues with loading fridge’s and freezers with shipping lines While both Hapag Lloyd and ONE Line have confirmed they can carry them, they caveated this acceptance, with the shipper being responsible for declaring them as hazardous if and when necessary Consequently, any misdeclaration could be met with fines, and or the need to remove the goods from the container
The recent container road-haulage challenges due to a lack of drivers experienced across the UK has much improved in response to easing demand, with the majority of shipping lines withdrawing their Driver Retention surcharge (DRS). During the prior driver shortage, most moves were transhipped from van to sea-container, via loading at the movers warehouse, which safeguarded against substantial additional
costs associated with a container no show at the customers residence. Whilst the preference is to direct load containers at customer residence whenever possible, it must be noted that most container-hauliers prefer the certainty of collecting from the movers warehouse. This is particularly the case in and around busy cities with difficult parking, poor access to residence and increasing prevalence of Low Emission Zone surcharges So, customers are cautioned that direct residence loading is prone to container no-shows or last-minute rejections, whereas loading via the mover’s warehouse offers much greater certainty
Shipping Line’s container-freight rates and ancillary charges are usually quoted by them in foreign currency, mainly US Dollars and Euros for sea-freight, and local destination currency for port and oncarriage charges These ‘freight charges’ are, however, payable in British Pounds (GBP) and converted typically at time of the ships’ sailing date, applying the currency exchange rate at that point in time. BAR Movers generally will include these container-freight costs in their GBP quotation offered to the customer using the indicative exchange rate(s) valid at the time of their quotation. Customers should therefore expect an adjustment of the mover’s final invoice versus quotation, reflecting the actual exchange rate applied by the Shipping Line at time of despatch. A BAR Mover has no control over the actual exchange rate used and applied by the Shipping Line.
Sea container freight contracts are subject to periodical ships fuel (bunkering) cost reviews This is a mechanism applied by Shipping Lines which compares the average price of bunkering quarter-onquarter and then adjusts the rate either up or down based on the change With the well-publicised energy supply issues, bunkering increases adding to the overall sea-container freight cost are highly probable We have seen increases as much as US Dollars 350 per container in recent examples
The acceptance of ‘Li-ION’ batteries in household and personal effects shipments is a complicated subject There is a widely reported increased fire risk associated with these batteries. Shipping Lines themselves are so far inconsistent in standardising their rules for their inclusion or exclusion from a consignment. Typically, we experience that Shipping
Lines will decide on a shipment by shipment basis whether Li-ION batteries can be included. This extends to all and any items which may require such power units, examples include but not limited to cordless power tools, laptops, e-scooters, e-bikes and similar.
BAR Overseas Group recommends that Li-ION batteries are NOT shipped If, however, you include them in your shipment, your moving company is likely required to declare the shipment as ‘Hazardous Cargo’ This is not as simple as it sounds Firstly, your mover must obtain the shipping line’s permission to include Li Ion Batteries as hazardous cargo (not all carriers accept) Next, you will incur a substantial freight surcharge, driving up your cost of shipping The rules for including hazardous material in a shipment are fastidious; it will also impact the time is takes to secure a confirmed container space booking on a ship
The instances, where a shipment including a Li-ION battery is accepted with one shipping line, but scheduled to sail on a partner line vessel, which does not allow Li-ION batteries are becoming more common. The costs involved due to the significant delays or the requirement to return the container to remove the Li-ION batteries should this occur, can be substantial.
Failure to declare Li-ION batteries (or other hazardous goods) in a shipment, whether by intent or in error, is treated by the Shipping Line as a misdeclaration. This is a serious offence under maritime law and would lead to a substantial fine (payable by the customer) (currently circa 30,000 US Dollars); in addition, the Shipping Line could confiscate and dispose of the consignment
We assure all customers that your BAR Overseas mover is highly experienced and will always use their best endeavours for an efficient and trouble-free overseas move This update is intended to provide you with unbiased information on the state of shipping, and its many challenges If you have any questions, please contact your BAR mover
Householdgoodsshipping–MiddleEastupdate
Considering the continuing conflict, many moves by air, sea, and road in the UAE have been delayed or suspended, causing additional costs and stress to assignees and Global Mobility teams. The rising cost of fuel due to the conflict is also not helping with transportation arrangements and costs within a door to door move due to the haulage, transportation, and freight required If you have current moves to, from, or within the region and need any advice, please contact your removals suppliers or james@oceanairint co uk
HowAIisChangingSchoolSearches—AndWhy HumanExpertiseMattersMoreThanEver
It has been said that talking to AI can feel a little like speaking to a PhD student and a ten-year-old at the same time. On one hand, it can trawl through vast amounts of information, explain complex systems, and respond with impressive speed and clarity. On the other, it can oversimplify, miss nuance, and present partial understanding with unfounded selfconfidence.
Dean Associates Education has supported more than 15,000 families since its founding in 1985, guiding them through crucial, high-pressure decisions with clarity and confidence. Today, artificial intelligence is proving to be as transformative to the way we work as the rise of the internet was in the 1990s.
Parents now have instant access to information that once took days or weeks to gather A single question “What are the best schools in West London?” can produce a polished, authoritative answer in seconds The process feels easier, faster, and more accessible than ever before But beneath this convenience lies a more complex reality
HowhasAIchangedfamilyschoolresearch
Families have always pre-researched options independently - often leaning on the advice of colleague and friend networks who are living, or have lived in, the UK.
AI has further democratised access to this information, removing barriers and allowing families
to access huge amounts of information - inspection ratings, compare curricula, and even explain admissions processes in a matter of seconds.
Yet while access to information has improved, the ability to interpret it meaningfully has not kept pace.
We recently had to unpick a state school search for a Chinese family moving to Manchester with a son who was diagnosed with ASC They had finalised their home rental based on the results of an AI schools search However, they had failed to grasp how school admissions information was being presented to himand their preferred school was not in a position to help
The concept of the “best” school has always been an interesting challenge as some families become focussed on the best school “on paper” rather than the best school for their particular needs. AI tends to work as an echo chamber for this as it relies on quantifiable data league tables, exam results, and inspection outcomes to generate recommendations.
Although these metrics are useful, they are inherently blunt tools. They do not capture the subtleties that often matter most: where it draws it’s pupils, the ethos, its pastoral care, the strength of its leadership, or how it supports different personality types and learning styles.
For relocating families, the “best” school is rarely universal. It should be deeply personal - dependent on the child, the family’s values, and the circumstances surrounding the move
AI can only be as reliable as the data it draws upon In the education sector, that data is often incomplete, out of date or lacks specific nuance for families relocating
For example, AI will highlight a school’s academic performance, but it cannot easily account for recent leadership changes, shifts in school culture, or the lived experiences of current families
Nor can it fully convey the atmosphere of a school.
A good educational consultant operates within networks of real-time information. We visit schools,
speak with admissions teams and teachers on a daily basis, and gather informal insights that never appear in public datasets. This “soft” knowledge is often the difference between a good choice and a bad fit.
Admissions processes - particularly in the UK state and SEND systems - are rarely straightforward Timelines, catchment areas, assessment processes, and waiting lists can vary significantly between schools and council areas
Dean Associates recently conducted a review of AIgenerated in-year application advice for an overseas family across each of the 32 London boroughs which can have very different approaches The findings revealed a striking uniformity in responses with missing information, misleading sections, and a lack of clarity around critical timelines
The role of the consultant is not just advisory, but strategic: mapping out realistic pathways, timing applications to their best effect, and ensuring families have the confidence of a first-choice and sensible back-up solution..
AI can provide a general overview, but it cannot reliably manage the strategic nuances required for a successful application. A missed deadline or a misunderstanding of eligibility criteria can have significant consequences for relocating families working within tight timeframes.
Relocating is an emotional process, and school selection sits at its heart Families are often balancing excitement with anxiety, operating under time pressure, and initially making decisions with partial information
AI can provide data, but it cannot provide reassurance It cannot establish trust, nor does it help families feel confident that they have made the right choice
In addition, one of the more subtle risks of AI is the authority with which it presents information Responses are often delivered with confidence, even when they are based on generalisations or partial data.
Educational consultants play a vital role in mitigating this risk. They provide a critical lens, validating
information, identifying gaps, and ensuring that decisions are grounded in a complete and accurate understanding.
None of this is to suggest that AI should be avoided. On the contrary, it is a powerful tool - one that can significantly enhance the early stages of school research
The most effective approach is not to view AI and human expertise as competing forces, but as complementary ones AI can streamline information gathering and broaden awareness; consultants bring depth, interpretation, and strategic insight
In this evolving landscape, the value of a good educational consultant is not diminished it is elevated
For more information contact Nathaniel Price at Dean Associates Educationnathaniel@deanassociates.co.uk.
With thanks to the ARP team:.
ChiefExecutiveOfficer
Tad Zurlinden
ProjectManager
Dom Tidey
OperationsManager
Briony Horwood
MemberServicesCoordinator
Maree Barnes
StrategicConsultantforLegal
Gordon Kerr
BrionyHorwood ARP and EuRA
ExecutiveBoardMembers
Zain Ali
Anna Barker
Oliver Beswick
Simon Scott
Jo Webb
JoWebb-Chair Ariosi Group
KellyBell TTHC Curzon Relocation
GeraldineCollett Halo Financial
AlexGonzalez Frasers Hospitality
CatrinaKemp Icon Relocation
RobSomner Cheval Residences
ChrissieTwigg The Relocation Partnership
DebbieWard Clearview Relocation
AshleyWinston Palmdale Car Finders
Myotaku
