This Needs To Be Added To The Part That I Have Attached I Need This T This needs to be added to the part that I have attached. I need this to go with what has already been done. Week 2: The Role of Leadership (300–400 words) Research and summarize senior management's role in successful quality improvement programs. Be sure to use real, researched examples to demonstrate your points. The Baldrige Award site list of recipients could be a good resource for examples. In general, identify senior management’s specific role in these large-scale strategic quality programs? Cheerleader? Role model? Decision maker? Resource provider? What else? Why must firms adopt the identified roles? What is the risk of not using the roles? Indicate how senior and middle management should derive the metrics to use to monitor and communicate performance? With each week, you should include a minimum of 3 new cited references. As such, the references should be varied and different with each section addition. You can reuse references, but repeat references do not count toward the minimum 3 new cited references.
Paper For Above instruction Leadership plays a crucial role in the success of quality improvement programs within organizations, especially those aiming for strategic excellence such as the Malcolm Baldrige National Quality Award recipients. Senior management's engagement is fundamental in shaping, supporting, and sustaining quality initiatives that lead to organizational excellence. Their specific role encompasses acting as decision makers, resource providers, role models, and champions, each vital for fostering a culture of continuous improvement. One of the primary roles of senior management is that of decision makers. They establish the strategic direction for quality initiatives, prioritize resources, and set policies that embed quality into the organization's core values. For example, companies like Toyota have demonstrated how leadership decision-making has prioritized quality and customer satisfaction, which are central to their operational success (Liker, 2004). Such decisions often involve allocating adequate resources, including financial investments in new technologies or staff training programs, necessary for meaningful improvements. Senior managers also serve as role models, exemplifying the behaviors and attitudes expected within the organization. Their visible commitment to quality standards influences middle management and staff, fostering a culture where quality is integral. An example includes GE under Jack Welch, where top executives emphasized quality as a strategic priority, inspiring organizational alignment toward excellence