Scholarly Research Journal for Humanity Science & English Language, Online ISSN 2348-3083, SJ IMPACT FACTOR 2017: 5.068, www.srjis.com PEER REVIEWED JOURNAL, FEB – MAR, 2019, VOL- 7/32 10.21922/srjhsel.v7i32.15425
A STUDY OF A DOCTOR’S PERSPECTIVE ON BRANDING STRATEGIES OF INDIAN PHARMACEUTICAL COMPANIES IN THE CONTEXT OF BRAND RECOGNITION AND PRESCRIPTION Prof. S. D. Sharma1 & Mr. Tahzeebul Hasan Siddiqui2 1
(Principal, Sri. J.N.P.G. College, Lucknow)
2
(Research Scholar, IFTM University) Abstract
Pharmaceutical business is the universal business known as the fastest growing industry. Pharmaceutical industry, especially the Pharmaceutical marketing practices are essential for Doctors, Pharmaceutical Companies, Retailers and Wholesalers, Medicine consumers, and Government. Marketing and branding of product is making people aware about the medicine brands. Branding efforts are resulting in brand recognition which is turning into brand recommendation by doctors. Doctors’ prescribe more of that brand which familiar and have an established brand value. This research paper is an effort to estimate the impact and correlation of different branding activities on brand recognition and prescription of medicines. Based on a survey of 500 doctors, it is found that personal selling, Availability and distribution and Customer education (e-marketing) plays important role in on brand recognition and prescription of medicines. Keywords – Pharmaceutical Industry, Medicine Branding, Brand recognition Scholarly Research Journal's is licensed Based on a work at www.srjis.com I.
INTRODUCTION
Modern day’s pharmaceutical businesses are very complex. Earlier the businesses were using easy marketing tactics to meet the needs of market. Medical products could easily build their brand status. Building brand trust, attracting purchase, creating brand affect and brand loyalty was easier. Marketing and branding revolves around media, message repetitions, recall value and creativity. In present study the Indian pharmaceuticals companies’ branding techniques have been studied. It is never possible to observe the impact in general and about all the branding techniques used by companies. Considering this issue researcher have made a brief study of Indian pharmaceuticals industries to find the techniques used by them in branding. This will help to select the variables for the study. But to dig deeper in the study we must understand Indian medicine market in the context of pharmacy product. Copyright © 2017, Scholarly Research Journal for Interdisciplinary Studies
Prof. S. D. Sharma & Mr. Tahzeebul Hasan Siddiqui (Pg. 8750-8757)
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Fig : Medicine Industry in India Here comes the importance of branded drugs in India. The role of brand is important in Indian pharmaceutical companies. Brand extends the belief of customers. The pharmaceuticals products are medicines. The roles of medicines are to heal the consumers. It has been proven in the studies that if the belief of patients is positive towards the medicine it is surely going to affect more on the patient. With the definition and explanation of brand we can understand that the brand can develop trust in customers about the product. So it is oblivious that if the medicine with brand name is given to the patient the effect of medicine with the brand impact will result in synergy that will become beneficial for the patients. This education about medicine brands (Branding Efforts) is beneficial at the same time it creates a threat of Self-medication. Self-medication is an alarming sign for society. Self medication with OTC drugs may lead to adverse drug reactions, drug-drug interactions, skin problems, hypersensitivity reactions, allergy and even death. Several studies show that selfmedication is a global phenomenon. Self-medication can be prevented by increased awareness in society that the prescription is concern of doctors and consumer education and branding of medicines are not for self-medication. Copyright Š 2017, Scholarly Research Journal for Interdisciplinary Studies
Prof. S. D. Sharma & Mr. Tahzeebul Hasan Siddiqui (Pg. 8750-8757)
II.
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HYPOTHESES
Hypothesis-1: Null Hypothesis (Ho): Brand recommendation and recognition does not have significant relation with personal selling. Alternate Hypothesis (Ha): Brand recommendation and recognition have significant relation with personal selling. Hypothesis-2: Null Hypothesis (Ho):
Brand recommendation and recognition does not have significant
relation with Availability and distribution. Alternate Hypothesis (Ha):
Brand recommendation and recognition have significant
relation with Availability and distribution Hypothesis-3: Null Hypothesis (Ho):
Brand recommendation and recognition does not have significant
relation with Customer education (e-marketing) Alternate Hypothesis (Ha): Brand recommendation and recognition have significant relation with Customer education (e-marketing) III.
METHODOLOGY
Present study will be considering doctors as respondents. Doctors are the population for present research. Sampling size based on confidence interval for statistics is used to decide sampling size. Standard deviation of Population is unknown so we will use proportion formula. The sample size with formula comes 384.16. As researcher cannot take a part of sample, so updating to nearest integer, minimum sample size will be 385. As the sample, location includes different cities nearby Lucknow and researcher has to visit each location five times so the researcher raised the sample size up to 500. A tool with cronbach alpha value 0.870 with 20 questions is used. Present study is a part to whole data collected with the help of a valid and reliable tool. IV. FINDINGS OF THE STUDY 1. Study related to personal selling shows following correlations: Correlations
Brand recognition
Brand recognition 1
Pearson Correlation Sig. (2-tailed) N 500 Personal selling Pearson Correlation .593** Sig. (2-tailed) .000 N 500 **. Correlation is significant at the 0.01 level (2-tailed).
Personal selling .593** .000 500 1 500
Copyright Š 2017, Scholarly Research Journal for Interdisciplinary Studies
Prof. S. D. Sharma & Mr. Tahzeebul Hasan Siddiqui (Pg. 8750-8757)
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Correlation between brand recognition and personal selling is 0.593. It shows that Brand recommendation and recognition have significant relation with personal selling. 2. Study related to Availability and distribution shows following correlations: Correlations Brand recognition
Availability distribution
Brand recognition
Pearson 1 Correlation Sig. (2-tailed) N 500 Availability Pearson .408** And Correlation distribution Sig. (2-tailed) .000 N 500 **. Correlation is significant at the 0.01 level (2-tailed).
and
.408** .000 500 1 500
Correlation between brand recognition and Availability and distribution is 0.408. It shows that Brand recommendation and recognition have significant relation with Availability and distribution. 3. Study related to Availability and distribution shows following correlations Customer education (e-marketing) Correlations
Brand recognition
Brand recognition 1
Pearson Correlation Sig. (2-tailed) N 500 Customer Pearson Correlation .538** Education Sig. (2-tailed) .000 e-marketing N 500 **. Correlation is significant at the 0.01 level (2-tailed).
Customer education e-marketing .538** .000 500 1 500
Correlation between brand recognition and Customer education (e-marketing) is 0.538. It shows that Brand recommendation and recognition have significant relation with Customer education (e-marketing). 4. Coefficient of multiple correlations (R): Model Summary table shows following values when brand recognition is predicted by rest of three variables:
Copyright Š 2017, Scholarly Research Journal for Interdisciplinary Studies
Prof. S. D. Sharma & Mr. Tahzeebul Hasan Siddiqui (Pg. 8750-8757)
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Model Summary Std. Error of the Model R R Square Adjusted R Square Estimate 1 .660a .435 .432 2.71440 a. Predictors: (Constant), Availability and distribution, Personal selling, Customer education e-marketing
The above table shows the R value is 0.660 which shows strong correlation among all three considered variable in the model. R square value shows that the predicted model is moderately fit. The three variables Availability and distribution, Personal selling, Customer education e-marketing have significant impact on brand recognition of medicines. 5. The coefficients table shows following details: Coefficients a Unstandardized Standardized Coefficients Coefficients B Std. Error Beta t 2.613 .722 3.619
Model 1 (Constant) Customer education .267 .043 e-marketing (x1) Personal-selling (x2) .372 .039 Availability and .170 .043 distribution (X3) a. Dependent Variable: Brand recognition (y)
Sig. .000
.261
6.242
.000
.394
9.600
.000
.149
3.926
.000
The proposed model considers Brand recognition as Dependent variable and that personal selling, Availability and distribution and Customer education (e-marketing) as independent variables. The linear relation between the variables ac be predicted as following: Predicted variable (Dependent variable) =slope*independent variable + intercept Y = β0 + β1X1 + β2X2 + β3X3………………( i) Dependent Variable= Brand recognition =(y) Customer education e-marketing = (x1) β1 = 0.267 Personal-selling = (x2) β2 = 0.372 Availability and distribution= (X3) β3 = 0.170 Constant (β0) = 2.613 Putting the values in equation (i) we get our prediction equation as follow: Y = 2.613 + 0.267X1 + 0.372X2 + 0.170X3 Copyright © 2017, Scholarly Research Journal for Interdisciplinary Studies
Prof. S. D. Sharma & Mr. Tahzeebul Hasan Siddiqui (Pg. 8750-8757)
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6. t-value in coefficients table t-value column in the coefficients table shows all the values are above 1.96. This supports the hypothesis testing in finding 1,2and3. t-values are above 1.96 shows that the variables have explainable correlation. 7. sig value in coefficients table Sig column in the coefficients table shows all the values are below 0.05. This supports the hypothesis testing in finding 1,2and3. Sig values are below 0.05 shows that the variables have explainable correlation. 8. With the help of Analysis of measurement structure (AMOS) the hypothesized model is drawn as following:
Fig: Proposed model predicting Brand recognition V.
CONCLUSION
The present research affects different dimensions of society. Cosmetic companies, marketers, entrepreneurs and students of business studies are foremost benefited group.
The
significance of present study can be understood as follows: a)
Pharma companies:
Pharma companies can use the findings of the study to improve their marketing campaigns. Knowledge about pharmaceutical marketing and branding is empathic if the study is applied to marketing efforts. b)
Marketers:
Marketer are not only confined to the knowledge about pharmaceutical marketing and branding they can use this research for their purposes. Thought present study is in the context Copyright Š 2017, Scholarly Research Journal for Interdisciplinary Studies
Prof. S. D. Sharma & Mr. Tahzeebul Hasan Siddiqui (Pg. 8750-8757)
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with knowledge about pharmaceutical marketing and branding but its applicability is in all marketing domains. c)
Entrepreneurs:
Starting a venture is difficult as well as easiest task. If all the home work is done in regards of production, supply chain and marketing it is an easy task. Entrepreneurs can access the literature of present research to better equip themselves with knowledge about pharmaceutical marketing and branding tools. d)
Students of business studies:
Students of business studies are very dynamic and versatile. They are supposed to be armored with all the academic knowledge to cope up with the forthcoming challenges of business world. Students can enhance their knowledge about pharmaceutical marketing and branding with the help of the literature of present research. Though all the goodness of branding of medicines, self-medication is an alarming sign for society. Self-medication must be prevented with the help of clear objectives of branding efforts of medicine. The promotional activities of medicines must also inform the consumer about the importance of medical prescription and disadvantages of self-medication. The research can be concluded by considering the fact that doctor’s perspective is highly positive on branding strategies of Indian pharmaceutical companies in the context of brand recognition and prescriptions. REFERENCES: Abay SM, Amelo W. Assessment of self-medication practices among medical, pharmacy, and health science students in Gondar University, Ethiopia. J Young Pharm. 2010;2:306–10. Phalke VD, Phalke DB, Durgawale PM. Self-medication practices in rural Maharashtra. Indian J Community Med. 2006;31:34–5. Corrêa da Silva MG, Soares MC, Muccillo-Baisch AL. Self-medication in university students from the city of Rio Grande, Brazil. BMC Public Health. 2012;12:339 Pagán JA, Ross S, Yau J, Polsky D. Self-medication and health insurance coverage in Mexico. Health Policy. 2006;75:170–7 Loyola Filho AI, Lima-Costa MF, Uchôa E. Bambuí project: A qualitative approach to selfmedication. Cad Saude Publica. 2004;20:1661–9. Ruiz ME. Risks of self-medication practices. Curr Drug Saf. 2010;5:315–23. The Role of the Pharmacist in Self-Care and Self-Medication. World Health organization. 1998. [Last accessed on 14 Nov 2018]. Available from: http://www.apps.who.int/medicinedocs/en/d/Jwhozip32e/5.html#Jwhozip32e.5 .
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Galato D, Galafassi LM, Alano GM, Trauthman SC. Responsible self-medication: Review of the process of pharmaceutical attendance. Braz J Pharm Sci. 2009;45:625–32. Shehnaz SI, Khan N, Sreedharan J, Issa KJ, Arifulla M. Self-medication and related health complaints among expatriate high school students in the United Arab Emirates. Pharm Pract (Granada) 2013;11:211–8. Sharif SI, Ibrahim OH, Mouslli L, Waisi R. Evaluation of self-medication among pharmacy students. Am J Pharmacol Toxicol. 2012;7:135–40.
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