Issuu

Support at Home

Helping you navigate home care, costs and choices with ease agedcareguide.com.au

SA & NT

need.

Live the life you want, while receiving the care you

At Salvos Home Care SA, we’re here to help you feel comfortable, connected, and confident in your own home and community. Whether you need help around the house, health therapies in your home or some assistance getting to appointments, we’ll work with you to tailor our services to your needs.

today.

Talk to your local Salvos Home Care SA experts

1300 111 227

agedcare.salvos.org.au Salvos Home Care is a registered provider of the Support at Home program.

Contents

Technology at home

A guide to home safety & modifications for older people

Smart assistants & voice-controlled devices

Transport options for seniors: Getting around SA and NT

Planning & Preparation

Welcome

Personal story

Support at Home

Support at Home: What’s changing?

What are the first steps when finding home care?

Planning ahead: Wills, Enduring Powers of Attorney & Advance Care Directives

What services are available with Support at Home?

Preparing for the next chapter: A guide for families and older Australians

Costs of home care explained

Forward planning with purpose

Getting help from a home care expert

Home care checklist: What to do when you need help at home

Planning ahead: Advance Care Planning (ACP) Funerals: A thoughtful approach to planning ahead

Directories & Listings

In home care services

Support at Home (SAH)

Maps and council districts

Culturally appropriate Support at Home

Definition of terms

100

Finding and choosing a Support at Home provider

Support at Home: Priorities and waitlists

Self-managed Support at Home: How it works

How to compare home care providers after you’ve been assigned a package

Respite care at home and in an aged care home

Publisher’s note and disclaimer At Support at Home, we go to great lengths (and make more than a few phone calls) to ensure the information in this guide is accurate, relevant, and genuinely useful. We source our content from government departments, industry bodies, aged care providers, and direct interviews — all with the aim of helping you and your family make informed decisions.

This guide is proudly published by Care & Co Media, Australia’s largest platform dedicated to helping people find the right care. We’re also committed to protecting the planet we all call home. That’s why this guide is printed locally on recycled paper, using environmentally responsible production processes to reduce our footprint wherever possible.

That said, aged care is a fast-moving sector. Prices, services, and policies can — and do — change. While we make every effort to publish accurate information at the time of printing, we accept no liability for any errors, omissions, or changes that occur after publication. All information provided is general in nature and should not be considered personal, financial, legal, or clinical advice. We encourage readers to seek independent professional guidance tailored to their individual circumstances.

Please note that some photographs may have been modified for clarity or format. And yes, a few smiling faces are professional models — but the stories and support are very real.

SA & NT Edition 3

® Aged Care Guide is a registered trademark of Care & Co Group. Support at Home Guide, South Australia, 3rd Edition Printed August 2026 Telephone: 1300 186 688 Suite 2, Level 2, 187-193 Rundle Street, Adelaide 5000 Editorial: editorial@careandcomedia.com.au Advertising: sales@careandcomedia.com.au Distribution: distribution@careandcomedia.com.au

We begin with listening. Some people like to stay involved. Others want things taken care of. Both belong with us. You can choose a Full Service or Self-Managed Membership at Five Good Friends. Adjust your plan whenever you need to. That’s what it means to be among friends.

You’re the expert in you. We’re the experts in ageing well.

Call 1300 787 581 www.fivegoodfriends.com.au

Scan the QR Code to get started.

Welcome to the 3rd edition of the Support at Home Guide.

Message from COTA The aged care system is undergoing long-overdue reform - driven by the Royal Commission and shaped by the voices of older Australians who want their rights respected, their choices heard, and their care delivered with dignity. COTA Australia continues to advocate for a system built on transparency, accountability and individual choice - one where everyone has access to clear, trustworthy information to make decisions about their care including support at home or retirement living. Resources like the Aged Care Guide play an important role in helping people understand what’s available and how to find support that suits their needs. Together, we’re committed to empowering older Australians with trustworthy, easy-to-understand information. Your voice matters and as the new Aged Care Act and reforms continue to take effect, we encourage you to stay informed and share your experiences, as we focus on older Australians' rights and empowering people to live their best life as we age.

Patricia Sparrow Chief Executive, COTA Australia 4

SA & NT Edition 3

trusted care in your home

Scan the QR Code to visit our website

Call 08 8635 0526 barungavillage.com.au

Retirement | Community | Residential

“Mum wants to stay home. Where do I start?”

When Dad passed, Mum said she wanted to stay put. I became the researcher, the organiser and (quietly) the worrier. The jargon felt heavy. So we did one simple thing first: we wrote down what a good week looks like for Mum. Safe shower. Fresh meals. Bowls on Tuesdays. A check-in if I’m late from work. We called My Aged Care for an in-home assessment and kept a little notebook with meds, falls, and Mum’s goals. While we waited, we jumped onto agedcareguide.com.au to see who helps in our suburb — personal care, cleaning, meal prep, transport, physio, even small safety tweaks. That made the system feel human again.

SA & NT Edition 3

Waitlists happen, so we booked a couple of privately paid visits to keep Mum safe and confident. When our Support at Home budget (transitioned from her old package) kicked in, we compared providers, looked at published prices, and chose a team that reviews progress, not just rosters. We didn’t do everything. We did the right things: rails in the bathroom, two meal-prep visits, transport to bowls, monthly physio. Mum’s still home. Still herself. If you’re where we were: breathe, write down what matters, book the assessment, and use Aged Care Guide to shortlist providers. You don’t have to wait to start help if you can fund a little privately. Kathy South Australia

Support At Home Levels 1-8 Specialists in Palliative Care Private Care Available

∙ Yellow Door is a family owned Adelaide business ∙ Care Coordinators who are all experienced nurses ∙ Skilled carers with consistent rosters ∙ Compassionate group who work from the heart ∙ Team of highly skilled palliative care trained Registered Nurses ∙ Responsive coordination team who can assist as needs change ∙ Emergency/after hours phone advice available

P 8362 3033E care@yellowdoorcare.com E care@yellowdoorcare.comWW yellowdoorcare.com.au P 8362 3033 yellowdoorcare.com.au

Support at Home

Home is where comfort and independence meet — with the right support, you don’t have to do it alone.

SA & NT Edition 3

Support at Home: What’s changing? Australia has simplified in-home care. From 1 November 2025, in-home care is delivered under Support at Home. The help itself is familiar — personal care, help around the house, nursing and allied health, equipment and home modifications — but Support at Home brings clearer service categories, published price lists and more regular plan reviews so you can see exactly what you’re paying for.

If you previously had a Home Care Package (HCP) You don’t need to re-apply. If you were receiving a Home Care Package when Support at Home commenced, you transitioned automatically to an equivalent Transitioned HCP classification. Any unspent Home Care Package funds you had at 31 October 2025 were also carried across and can be used for eligible services under Support at Home. Your provider should work with you to review your goals, explain how their prices apply under Support at Home and update your service agreement. If something no longer fits your needs, ask your provider about the alternatives available to you.

What you can do now » Take stock. Note what supports are helping and what’s not quite right. » Talk to providers. Ask how they’re preparing, how they will price services under Support at Home, and how often they’ll review your plan. » Bridge any gaps. If you’re waiting for services or need more hours, you can pay privately for care in the interim and transition that support into your plan later if eligible. » Keep records. Save quotes and care notes — they make reviews easier. Need a hand comparing providers or sense-checking fees? Visit: agedcareguide.com.au to explore options and get practical guidance tailored to your situation.

If you use the Commonwealth Home Support Programme (CHSP) Nothing changes yet. CHSP continues for now and is expected to transition to Support at Home later (continuing until 30 June 2029). Keep using the services that work for you and stay in touch with your provider about timing.

agedcareguide.com.au

What are the first steps when finding home care?

Support at Home

Starting the journey to organise home care for yourself or a loved one can feel overwhelming — but you’re not alone. Whether you’re looking for government-funded services or private help at home, knowing where to begin makes the process much more manageable.

Step 1:

Step 2:

Understand what “home care” is

Check your eligibility

Home care supports older Australians to stay independent in their own home for longer. Services can include:

To access government-funded support you generally need to be:

» Help with cleaning, cooking or showering

» be 50 or older if you are an Aboriginal or Torres Strait Islander person, or

» Transport to appointments » Nursing or allied health support » Social connection and companionship You can choose government-funded home care or pay for services privately. Many people do a mix of both.

» 65 or older, or

» be 50 or older if you are homeless or at risk of homelessness. If you're under 65, you may still be eligible in limited circumstances, such as if you're already receiving government-funded aged care services. If you meet the eligibility criteria, you'll need a free aged care needs assessment, which you can arrange through My Aged Care.

SA & NT Edition 3

SWITCH TO BETTER QUALITY SUPPORT AT HOME

CHOOSE RIGHT AT HOME

Let’s start talking about living™

The Right Care, Right at Home™ Right at Home are leaders in quality home care and support, delivering services that allow our clients to remain safe and independent in their own home. Your local Right at Home family is ready to look after yours when you can’t. • 24/7 On Call & 24/7 Care Service

• Disability & NDIS Support*

• Supervised, Individual Care Plan

• Flexible, Reliable, Certified Carers

• Approved Support at Home Provider for independence, everyday living and clinical services as well as services within the AT-HM, Restorative and Palliative Care Pathways.

• Post-Operative Care

• Complex Nursing Care

• Hospital In The Home* • Personal & Companion Care • Domestic, Shopping, Transport • Wellness and Re-ablement support*

* Check you local Right at Home Office to see if they deliver these services

Right at Home deliver services catering to government funded and private clients.

Don’t wait in the queue call now!

1300 363 802

www.rightathome.com.au

Support at Home

What are the first steps when finding home care? Cont'd

Step 3: Get assessed

(Single Assessment System) Call My Aged Care on 1800 200 422 or apply online at myagedcare.gov.au to organise an assessment. An assessor will visit your home to talk through your situation and understand the level of support you need. Australia now uses a Single Assessment System, which replaces previous assessment services and provides one consistent process.

If you are approved for the Restorative Care Pathway or End-of-Life Pathway, there is no waitlist for this funding.

Step 5: Choose a provider Once approved, compare providers on: » Services offered » Costs and published prices

Depending on your needs, you may be approved for:

» Availability in your area

» Entry-level support at home, or

Use agedcareguide.com.au/compare to find and compare providers near you, then contact your shortlist directly. (Providers publish standard prices under Support at Home, so ask for a one-page example showing your monthly hours and any out-of-pocket costs.)

» More comprehensive, ongoing care through the Support at Home program.

Step 4: Wait times and funding If you are approved for ongoing Support at Home services, you may need to wait for your funding to become available. Funding is allocated through the Support at Home Priority System, based on your priority category and the date you were approved. There are four priority categories, with current estimated wait times: » Urgent: within 1 month » High: 1 month » Medium: 5–6 months » Standard: 7–8 months Your priority category will be included in your assessment outcome.

These wait times are estimates and may change, so check My Aged Care for the latest information.

SA & NT Edition 3

» Reputation and reviews

Need help along the way? Call My Aged Care for assessment and general guidance

1800 200 422 Visit agedcareguide.com.au for resources and provider comparisons.

If the washing seems heavier, a little help can be a big help.

Support at home with ACH Group.

Call 1300 22 44 77 or Visit achgroup.org.au 13

Nutritious meals made easy. Mealtimes should be something to look forward to and with the right support, they can be! While many older Australians face challenges like reduced appetites, cooking difficulties, or the hassle of shopping, there’s an easier way to enjoy delicious, nutritious meals every day. With Lite n’ Easy’s My Choice range, older adults can enjoy tasty, nourishing meals designed to support health, independence and quality of life.

Why good nutrition matters As we age, our bodies need the right fuel to stay strong and healthy. Including enough protein in your diet is important for maintaining muscle mass and supporting overall wellbeing. That’s why My Choice dinners are designed to provide the protein you need in a meal size appropriate for smaller appetites, without the oversized servings that can feel overwhelming. Every meal in the My Choice range has been developed by Accredited Practising Dietitians and prepared by chefs, so you can trust that each meal meets strict nutritional standards while delivering the flavour you love.

Trusted by thousands of older Australians It's not just about convenience Lite n' Easy is helping older Australians feel healthier and more independent every day. A recent survey of Home Care Package (HCP)* customers found that 89 per cent believe their quality of life has improved since ordering Lite n' Easy.

"I still love my food but grew tired of cooking for myself, so when a friend introduced me to Lite n' Easy, I gave it a try. I was immediately impressed," said Bill. "The My Choice meals are delicious, easy to prepare and being frozen means there is no waste and plenty of variety to choose from. "My Home Care Package covers most of the cost, which allows me to order every week. With the right nutrition and support, I can continue to enjoy the activities that keep me healthy."

How to get started If you’re receiving Support at Home funding, Lite n’ Easy’s My Choice meals can be delivered to your door with up to 70 per cent of the meal-preparation and delivery cost covered by your package. The remaining 30%, which covers the cost of ingredients, is paid upfront by you to Lite n’ Easy. Once your Support at Home Provider has set you up as a Lite n’ Easy customer, you can start ordering meals straight away and have them delivered to your door within the week. That means you can enjoy delicious, dietitian-designed and chef-prepared meals without delay - a simple way to take stress out of daily living while making the most of your government-funded home care support from day one. Think you could benefit from Lite n' Easy? Visit liteneasy.com.au/hcp or give us a call on 13 15 12.

* References to Home Care Packages (HCP) include the new Support at Home program from 1 November 2025.

Eat well. Live independently. Ready-made meals available through Support at Home, the government’s new home care program. Eating well should be enjoyable at every stage of life. That’s why Lite n’ Easy created My Choice dinners, soups and desserts - specially designed for older Australians with smaller appetites. With a huge variety to choose from, Lite n' Easy's ready-made meals are crafted by dietitians and chefs to be both tasty and nutritious, ensuring you have everything needed to live a healthy and independent life.

SAVE 30% on your first delivery

Order online using promo code SENSAH30 or, if you receive Support at Home funding, call us on 13 15 12 and mention this offer. Offer valid for new customers only on their first delivery. Cannot be used with any other offer. Minimum order value applies.

Lite n’ Easy makes it simple to get the right nutrition every day, so you can spend more time doing the things you love!

Keep your appetite for an independent life. Visit liteneasy.com.au or call 13 15 12. 15

Support at Home

What services are available with my Support at Home classification or funding level? Support at Home services are designed to help older Australians stay independent at home for as long as possible. Depending on your needs and the Support at Home classification you’re approved for (Level 1 to Level 8), services can include:

Support at Home services

Tailored packages

» Personal care (help with showering, dressing, grooming)

You can tailor your package to suit what matters most to you.

» Cleaning, laundry, and household help

Your provider will work with you to create a care plan that reflects your preferences and priorities.

» Meal preparation » Transport to appointments or social activities » Shopping assistance » Nursing or allied health support (e.g. physiotherapy, podiatry)

For a full list of services, visit: myagedcare.gov.au

» Help with medication and health monitoring » Garden maintenance and home safety modifications

Important Update: From 1 October 2026, approved personal care services will move into the clinical supports contribution category. This means eligible personal care services will be fully government funded, provided you have approval for personal care and sufficient Support at Home funding available. For the latest official details, visit myagedcare.gov.au. Scan the QR code or visit agedcareguide.com.au/fees for the latest updates.

SA & NT Edition 3

(scan QR code)

STAR OF THE SEA Community Care

Caring with compassion, respect and dignity • SUPPORT AT HOME PROGRAM • VETERANS HOME CARE • PRIVATE SERVICES

Caring for you at home PRIVATE SERVICES AVAILABLE

Services available include — 3 Personal care 3 Domestic assistance 3 Medication management

3 Social support 3 Transport 3 Home & garden maintenance 3 Clinical care services 5 days a week

Our friendly, caring staff are willing to help you to tailor your package to meet your individual needs, whilst you stay in your own home

PHONE 8823 0019 | EMAIL community@starofthesea.org.au www.spiritofcare.org.au

Servicing clients for over 17 years

Support at Home

Costs of home care explained Support at Home is subsidised by the Australian Government. Depending on the services you receive and your financial circumstances, you may be asked to contribute toward the cost of some services. Your contribution depends on the type of service you receive:

Clinical supports Clinical services are fully government funded, so you do not pay a participant contribution for approved clinical supports.

Independence services You may pay a contribution of between 5% and 50% of the service price, depending on your income and assets.

Everyday living services You may pay a contribution of between 17.5% and 80% of the service price, depending on your income and assets.

Private or additional services If you choose services outside your approved Support at Home funding, or services that are not covered by the program, you may need to pay the full cost privately.

SA & NT Edition 3

Check your contribution estimate Services Australia will assess your financial circumstances and advise you and your provider of the contribution rate that applies to you. Some people who were receiving, approved for, or waiting for a Home Care Package before 12 September 2024 may be covered by the Government’s “no worse off” arrangements and may pay different contribution rates. For current contribution rates and to estimate what you may pay, visit myagedcare.gov.au. (scan QR code).

Helping you to stay independent at home Kalyra offers: l Understanding and caring staff l Personalised support plans l Dedicated care package coordinators l Flexibility to change your services l No start up or set up fees

Call us for a free consultation P: (08) 8278 0390 E: admincommunity@kalyra.org.au W: kalyra.org.au

Getting help from a home care expert

Support at Home

Professional advice can help you plan for both the financial and emotional sides of moving into care.

Navigating aged care can be complex, with financial, legal, and care decisions that affect your comfort, independence, and long-term wellbeing. Getting help from the right professionals can make this process smoother and give you confidence in the decisions you make.

Financial advisers The type of help you need depends on your situation. Some people seek financial advice to plan for costs, others need to find the support quickly, and many families look for legal advice to manage important documents.

SA & NT Edition 3

When selecting an aged care expert, consider: » Experience and qualifications – Look for professionals with proven experience in aged care and appropriate certifications (e.g. CFP for financial advisers, legal accreditation for solicitors). » Memberships – Check that they belong to recognised professional associations such as the Financial Advice Association of Australia or the Law Society of South Australia. » Client feedback – Read reviews on the Aged Care Guide or similar platforms to understand how others have rated their services.

Care you can

count on

For over 135 years, Calvary has been a trusted provider of compassionate, high-quality care to communities across Australia. From hospital stays to home support, retirement living to aged care, we’re here for you at every stage of life.

Our Services Hospitals Comprehensive care with a focus on holistic, person-centred care. Home Care Reliable support to help you stay safe and independent at home. Retirement Living Low-maintenance, connected living with help when you need it. Respite & Residential Aged Care Supportive communities with tailored 24/7 care, whether it’s permanent or short-term respite.

F I N D O U T M O R E O R B O O K A TO U R TO DAY:

1800 52 72 72 | calvarycare.org.au 21

Looking for award winning home and community aged care? Start with AnglicareSA. We can guide you through the aged care system and provide personalised Support at Home that is right for you, so you can continue to live the life you choose in your own home. Our services include: – – – – – – – – – –

personal care domestic assistance and cleaning grocery shopping and meal preparation gardening home maintenance and modifications group and individual social activities organising equipment transport nursing and allied health care and self management

To find out more, call our friendly team on 1800 317 009 or visit anglicaresa.com.au

Getting help from a home care expert Cont'd

Legal considerations

Support at Home

Before entering aged care, it’s important to ensure your legal documents are current. Aged care lawyers or elder law specialists can assist with: » Enduring Power of Attorney – appointing someone to make financial and legal decisions on your behalf.

Financial advisers – understanding and funding aged care The financial side of aged care can be complicated. A specialist aged-care financial adviser can help you: » Plan for in-home care costs. » Maximise your Age Pension or DVA entitlements. » Ensure your chosen payment plan supports your lifestyle and estate goals. Financial advisers can also help families compare government support through the Support at Home Program (for care at home) or residential care that best fits their needs. Find trusted financial advisers at www.agedcareguide.com.au/financial/aus.

SA & NT Edition 3

» Advance care directive (or advance health directive, depending on your state – recording your healthcare wishes and preferred treatments. » Wills and estate planning – ensuring your assets are distributed according to your wishes. It’s best to review these documents before admission so decisions can be made smoothly if your health changes.

Helpful Information Aged care decisions can feel overwhelming. Seek advice from more than one source to make sure your decisions suit your personal circumstances. Professional advice can help you plan for both the financial and emotional sides of moving into care.

Your Trusted Partner in Positive Ageing at Home Discover how Life Care can support your positive ageing journey today! Personal Care & Domestic Assistance Gardening and Home Maintenance Transport & Social Support

p 1300 555 220 lifecare.org.au Delivering care through Support at Home, CHSP, Private Health and more!

Nursing Spiritual Care Allied Health and much more!

Support at Home

Home care checklist: What to do when you need help at home Use this checklist to guide you through the key steps in accessing home care under Support at Home which commenced on 1 November 2025 — from understanding your needs to choosing the right provider.

Checklist 1 Understand your needs 2 Get assessed

q T hink about the type of support you need (e.g. personal care, cleaning, transport, social support) q Consider how often you need support — daily, weekly, short-term, or ongoing q Call My Aged Care on 1800 200 422 or start your assessment online q A trained assessor will visit you at home or speak with you to understand your needs under the Single Assessment System (SAS)

q Prepare by writing down your needs, current health, daily routines, and home environment q Ask what Support at Home classification and budget you are eligible for 3 Understand q Learn how government subsidies and Support at Home budgets work the costs q Ask if you need to pay a participant contribution q Review each provider’s published price list — providers must publish all fees up front q Ask about any extra service charges that may apply 4 Compare q Use trusted tools like agedcareguide.com.au/compare to review providers near you and choose q Check reviews, availability, service options, and pricing a provider q Call or meet with at least 1–3 providers to compare Ask q H ow they will tailor your care to your goals providers ho will deliver your care (same person each visit?) qW about: inimum hours, cancellation policies, and flexibility qM q H ow they handle feedback, issues, or complaints 5 Sign your q Read the Support at Home Services Agreement carefully before signing agreement q Make sure your care plan reflects your needs, goals, and preferences q Understand how your Support at Home budget will be used, and whether any unspent funds are managed in your account

6 Review your services regularly

Helpful contacts

q Schedule a care review at least once a year — or sooner if your needs change q Speak up if something isn’t working — your provider must adapt your supports q If your needs increase, contact My Aged Care for a reassessment under the Single Assessment System

My Aged Care

Aged Care Guide

1800 200 422

Compare providers near you: agedcareguide.com.au/compare

Speak to a care navigator for support making decisions

1300 186 688 26

SA & NT Edition 3

The best health and aged care, home delivered. We’re a proud not for profit, supporting your wellbeing and independence as you age, to complex health care at any life stage. Call us on 1300 650 803 or visit silverchain.org.au

Support at Home

Finding and choosing a Support at Home provider Start here Choosing the right provider can make a big difference to your quality of life. Here are some simple steps to guide you:

Compare

providers online

Use the free comparison tool at agedcareguide.com.au/ compare to explore local home care providers, see what services they offer, compare costs, and check availability. (scan QR code)

Check

for waitlists

Some providers may be able to start straight away, while others could have a delay — it’s worth asking early.

SA & NT Edition 3

Ask

questions

Speak directly with providers about your care needs, how flexible their services are, and what fees may apply.

Choose

a provider who feels right

A good provider will take the time to understand your goals, listen to what’s important to you, and build a care plan around your lifestyle.

Support

at Home

Built on a foundation of extensive experience in the health and home care sectors, VIVA Mutual prioritises an unwavering investment in quality training to ensure excellence in every service we provide. Our core values of care, trust, and transparency drive us to foster strong, genuine relationships, placing you at the center of a professional team dedicated to your independence.

VIVA Mutual is an award winning South Australian founded and operated ethical Not-For-Proﬁt, registered My Aged Care provider, delivering in-home services and inspired by innovative programs from Europe. Connect with a helpful VIVA team member on:

(08) 8877 8000

Find out more

Our services include • Support at Home • Private-Pay Home Care • Commonwealth Home Support • Personal Support • Social and Community Participation • Transport • Allied Health • Domestic Support • Gardening • and more...

Enhance your Support at Home Experience 30

Access immediate care whilst waiting for government funding or to ‘top up’ existing support with additional private hours.

Support at Home Since 2005, we have empowered countless individuals to realise their personal goals while enjoying the independence of living comfortably in their own homes and actively participating in their local communities.

Why Just Better Care?

20 years of quality support exceeding expectations.

Local teams of qualified Support Workers, Nurses, and Healthcare Professionals.

1300 587 823 justbettercare.com

Personalised support services based on needs and interests.

Enquire Online Today!

Support at Home

Support at Home: Priorities and waitlists Australia has simplified in-home care. Support at Home commenced on 1 November 2025, replacing Home Care Packages and ShortTerm Restorative Care. If you were already on a Home Care Package, you moved across automatically; your services and any unspent funds continued under the new rules. The Commonwealth Home Support Programme (CHSP) continues for now and is expected to transition later (CHSP continuing until 30 June 2029).

There are four priority categories, with current estimated wait times:

Who gets priority?

If your needs change while you are waiting, contact My Aged Care or your assessment organisation.

Everyone seeking subsidised support completes a Single Assessment System (formerly ACAT/ ACAS) through My Aged Care. Your assessor looks at your health, safety, living situation and supports. People with urgent needs are placed at the highest priority for assignment of funding.

How the queue works now Under the previous HCP system, eligible people entered a national queue (the National Priority System) and were assigned funding based on priority and time waited. Support at Home continues to allocate funding based on assessed need and priority; exact timeframes can vary by location, demand and available program funding. Providers must publish prices and review plans routinely, which helps you see what your budget can buy once funding is assigned. If you were waiting for a Home Care Package before 1 November 2025: you did not need to re-apply. Your place and priority carried into Support at Home. (My Aged Care notes that published HCP wait-time estimates up to June 2025 don’t apply to the new program.)

How long will I have to wait? Funding for ongoing Support at Home services is allocated through the Support at Home Priority System. How long you wait depends on your priority category and the date you were approved for Support at Home.

SA & NT Edition 3

» Urgent: within 1 month » High: 1 month » Medium: 5–6 months » Standard: 7–8 months Your priority category is determined during your aged care assessment and will be included in your assessment outcome letter. These wait times are estimates and may change as new information becomes available.

Ways to keep things moving » Stay in touch: keep your My Aged Care details up to date; tell them if your situation changes so your priority can be reviewed. » Ask your provider how they’re preparing: providers were required to update operations, discuss new prices and review agreements with clients before transition. » Consider bridging with private services: if you have the means, you can pay privately for help at home while you wait, then transition those services under your Support at Home budget when it’s assigned. (This has always been allowed and remains available under the new program.)

Where CHSP fits If you receive entry-level help through CHSP, your services will continue as usual for now. CHSP will operate under the new Aged Care Act from 1 November 2025, with a separate transition to the Support at Home program expected in the future (CHSP continuing until 30 June 2029). You don’t need to take any action unless contacted. Need a hand comparing providers or checking your options? Aged Care Guide can help you understand your priority status, compare published prices, and line up services so you’re ready when funding is assigned.

★

www.resthaven.asn.au

Vo ★ 2026 • ★

Vo ★ 2025 •

★

Home Care Services SA/NT

★

Home Care Services SA/NT

★

2026 ★ ★

a re S A /

y Au s t r a lia db te

• ns

me C

2025 ★ ★

y Au s t r a lia db te

• ns

a re S A /

2024 ★ ★

me C

5 202 Ho

y Au s t r a lia db te

• ns

4 202 Ho

★ 2024 • V o

Offering support at home for more than 35 years

Home Care Services SA/NT

Support at Home

Self-managed Support at Home: How it works If you like to be hands-on, you can self-manage your Support at Home services. You'll still work with a registered provider, who holds your funding and remains responsible for quality, safety and ensuring your services meet the requirements of the Support at Home program. You can take on more of the day-to-day organising, such as choosing workers, scheduling visits and approving invoices.

What’s changed under Support at Home Support at Home commenced on 1 November 2025 and has replaced Home Care Packages and Short-Term Restorative Care. Existing HCP clients will move across automatically. CHSP will continue for now and transition later in stages.

Support at Home introduces:

Standardised service categories » Mandatory published prices » Routine plan reviews » Greater transparency and flexibility for consumers

Your role vs your provider’s ou: Y » Choose and organise workers » Compare quotes and approve bills » Monitor your spending, records and goals Your provider: » Must agree to support self-management. » Hold and manage your funds » Ensure your workers (including platform or independent workers) meet safety and eligibility requirements » Check that services are appropriate for your plan » Remain accountable for all services delivered under your plan Friendly help If you’d like guidance comparing self-managed vs fully managed options (and real-world fees), talk to our team or browse providers on Aged Care Guide for a local, apples-to-apples view. 34

SA & NT Edition 3

What it costs Self-management isn't "fee-free". Under Support at Home, 10% of your ongoing quarterly budget is allocated to care management, even if you choose to self-manage. Providers must publish their prices so you can compare costs, including: » Care Management » Other services they deliver under the program Depending on the services you receive and your financial circumstances, you may also pay participant contributions. Your provider will explain which services attract a contribution and which are fully government funded.

What you can spend on Funds must go toward eligible supports, including: » Personal care » Cleaning and domestic assistance » Nursing and allied health » Equipment, assistive technology and home modifications approved in your plan Your provider should help you check eligibility before you commit to any service.

Is self-management right for you? Self-management suits people who feel confident coordinating supports and want maximum control over who delivers their care. If you prefer someone else to organise everything – or your needs are complex – you can choose a more fully managed option. Your plan will still be reviewed regularly and adjusted if your needs change.

Getting started

1 2 3 4

sk providers whether they offer selfA management and how they support it. Review their published prices and understand what your care management or plan administration costs may be. Agree on how workers will be approved, safety‑checked and paid. Keep receipts and records, and review your plan regularly.

Support at Home

How to compare home care providers after you’ve been assigned a package From 1 November 2025, all in-home aged care will be delivered under the Support at Home program. If you previously held a Home Care Package (HCP), you will move across automatically - with no need to reapply. Your plan and budget will now follow Support at Home rules. The Commonwealth Home Support Programme (CHSP) continues for now and will transition in stages. CHSP continuing until 30 June 2029. If you’ve recently been approved for Support at Home, your next step is choosing a provider to manage your plan, coordinate your supports, and help you stay safe and independent at home. Providers differ in pricing, flexibility and service approach - so it’s important to compare them carefully.

Step 1: Match services to your needs Start by identifying the support you require for example: » personal care » domestic assistance » transport » nursing and allied health » social connection or companionship Some providers specialise in complex care; others focus on wellness, reablement or social support. Ensure their service mix aligns with your goals.

Step 2:

Can you choose your own support worker? Will they use your preferred physiotherapist or cleaner? Providers who offer flexibility and control usually deliver a more personalised experience.

Step 4: Check for cultural fit & reputation Ask friends or family for recommendations, read reviews, and speak with providers about language or cultural preferences. A good provider will listen and tailor your plan.

Understand the fees – what’s standard vs optional

Step 5: It’s OK to change providers

Under Support at Home, providers must publish clear, transparent prices for all services - including care management and plan administration.

You’re not locked in. If the fit isn’t right, you can switch. Your arrangements move with you and a new provider can support the transition.

Prices must show exactly what is included, such as labour, travel, scheduling and administration. Always ask for: » A full published price list, and » A simple monthly example showing what your total care hours will look like after all costs. » See Comparing Provider Fees under Support at Home (over the page) 36

Step 3: Look for flexibility

SA & NT Edition 3

Tip: Ask how they tailor services to your needs and adjust support as things change.

That Bene feeling...

Whether you need a little or a lot of support at home, the Bene Casa Home Care team are here to help. Our daily or weekly services make things easier for you to live independently in your own home so you can continue to enjoy and celebrate life to the fullest. Welcome to care at home with that Bene feeling.

81 31 2000 bene.org.au 6908

Support at Home

How to compare home care providers after you’ve been assigned a package Cont'd

Comparing Provider Fees under Support at Home What’s Required / Common Under Support at Home

What Providers Might Differ On

Care management

For ongoing Support at Home services, 10% of your quarterly budget is allocated to care management.

How care management is delivered, including the level of contact, coordination and support provided.

Service Rates (personal care, domestic assistance, nursing, allied health)

Providers set their own service prices. Prices must be reasonable, transparent and published. Separate administration fees cannot be charged.

Hourly/service rates, minimum visit times, cancellation arrangements and other agreed service pricing.

Third-party / self-managed services

Where third-party workers are used, your provider remains responsible for the services delivered.

Providers may charge an overhead for arranging third-party services. For self-managed third-party services, this is capped at 10% of the actual cost and must be included in the final service price.

Exit / Transfer Fees

No separate exit fee should be charged under Support at Home.

Ask your provider about the process and notice requirements for changing providers.

Set-up / Onboarding Fees

Must be published if charged.

Some providers may waive these to attract new clients.

Top-up / Private‑Pay Services

Allowed - any private rates must be published, reasonable and agreed upfront.

Some providers offer flexible private-pay options or additional service bundles.

Fee Type

Tip: Instead of focusing on individual fees, ask: “How many hours of direct care will I receive each week after all costs are deducted?” Need help comparing? For an easy, side-by-side comparison of local providers – including what’s included, what’s optional, and how pricing differs – visit Aged Care Guide.

Aged Care Guide:

Ready to compare?

Shortlist local providers by services, fees, reviews and location, then enquire directly. agedcareguide.com.au/ compare

(scan QR code) Prefer to talk it through? Speak with the Aged Care Guide team for help narrowing your shortlist and questions to ask on your first call.

1300 585 592 38

SA & NT Edition 3

Support at Home

Respite care at home and in an aged care home What is respite care? Respite care is short-term support so a carer can rest, work, travel or simply recharge. It can happen: » At home (a paid support worker visits), » In the community (day or overnight centre-based programs), or » In an aged care home (a temporary stay with 24-hour support). These options are designed to support both the older person and their carer, keeping routines safe and sustainable.

Who can get governmentsubsidised respite? Get assessed (for subsidised care): organise a Single Assessment (formerly ACAT/ACAS) through My Aged Care — the national assessment now used for all government-funded aged care, including Support at Home.

How much residential respite can you use? You can use up to 63 days of subsidised residential respite per financial year. If you need more, your assessor can approve extensions of up to 21 days at a time. These days can be taken in blocks or spread across the year.

SA & NT Edition 3

Costs at a glance » Residential respite (in an aged care home): You’ll usually pay a basic daily fee set by the Government at 85% of the single basic Age Pension. The exact dollar amount is indexed and updated periodically, so check the current rate when booking. Homes may also charge a small booking fee — ask the provider to outline this before you confirm dates. » At-home or centre-based respite: From 1 November 2025, these services are available through Support at Home (and some services continue under the Commonwealth Home Support Programme (CHSP) during transition). Providers publish their prices, and you’ll pay a client contribution based on those prices; ask for a written quote and any concession policies before you start. ood to know: If you need respite G quickly or prefer extra services, you can choose to pay privately without waiting for assessment or funded availability. Your funded supports (if any) can still be used later.

What’s changed from 1 November 2025? » Australia has introduced Support at Home, which replaces Home Care Packages and Short-Term Restorative Care. You’ll still find familiar supports — personal care, domestic help, nursing, allied health, equipment and home modifications — but with clearer categories, published prices and regular plan reviews. » If you previously had a Home Care Package, you moved across automatically; you didn’t need to re-apply. Your provider should have reviewed your plan, explained prices and carried over any unspent funds. (Residential respite rules — like 63 days a year with possible extensions — continue.) » CHSP continues during the transition and is expected to move later (continuing until 30 June 2029).

Need availability now, or comparing options near you?

How to organise respite (simple steps) 1

Decide the setting

Get assessed (for subsidised care)

at home, a day/overnight program, or a short stay in an aged care home.

Contact My Aged Care to arrange an aged care assessment (previously known as ACAT/ ACAS), or proceed privately if you prefer not to wait.

Book the provider Book the provider and confirm the daily fee/price, any booking fee, and what’s included (meals, transport, therapy, activities).

Keep track Keep track of your used residential respite days so you know when to request an extension if needed.

Aged Care Guide can help you find at-home respite and short-stay places in aged care homes, explain fees in plain English, and coordinate dates that work for your family.

agedcareguide.com.au

Support at Home

Technology at Home

Technology and tools to help you stay home longer.

SA & NT Edition 3

A guide to home safety & modifications for older people As we age, our homes should continue to be a place of comfort, not risk. But everyday activities - like getting in and out of the shower, climbing stairs, or simply reaching for a cupboard - can become more difficult and potentially dangerous over time. That’s why home safety and smart modifications are important considerations to remain independent for longer.

Home safety and smart modifications are important considerations to remain independent for longer.

Common home hazards

Types of home modifications

Even the most familiar home can present safety risks. Here are some of the most common concerns:

Home modifications can range from basic equipment to major structural changes, depending on the needs of the individual.

» Slippery floors, especially in bathrooms or kitchens

Simple modifications

» Poor lighting, which increases the risk of tripping or falls » Steps or uneven surfaces at entrances or within rooms » Cluttered spaces that limit movement or access to mobility aids » Hard-to-reach storage that requires bending or stretching » Bathrooms without rails or seating, which can become high-risk zones A professional home safety assessment can help identify which modifications may reduce these risks and support your mobility and wellbeing.

» Grab rails in bathrooms, toilets, or along hallways » Non-slip flooring or floor mats » Shower chairs, hand-held shower heads » Lever-style door handles and tap turners » Ramps or threshold wedges for easier entry

Complex modifications » Bathroom renovations (e.g. walk-in showers, raised toilets) » Stair lifts or platform lifts » Kitchen redesign for accessibility » Widened doorways for mobility equipment These changes don’t just support safety they promote independence and dignity. agedcareguide.com.au

Support at Home

A guide to home safety & modifications for older people Cont'd

What funding is available? The Australian Government offers financial support for eligible seniors through several programs:

3 Department of Veterans’ Affairs (DVA) » Through the Rehabilitation Appliances Program (RAP), eligible veterans can access home modifications and medical equipment

1 Commonwealth Home Support Programme (CHSP)

Technology at Home

» For older people needing entry-level support to remain at home » Gear2GO initiative provides up to $2,500 per year for essential home modifications and assistive technology

» Requires a My Aged Care assessment (call 1800 200 422)

» For those with ongoing care needs replacing HCP and STRC » Home modifications can be included as part of your care plan, based on safety, mobility, and clinical recommendations » Must be arranged through your approved provider

SA & NT Edition 3

National Disability Insurance Scheme (NDIS) » For Australians under 65 living with disability

» Covers equipment such as handrails, ramps, mobility aids, and bathroom modifications

2 Support at Home

» Requires clinical assessment and approval

» Funding available for home modifications related to functional needs

Local councils and state-based schemes » Some South Australian councils offer small grants or rebates for safety equipment (e.g. smoke alarms, rails) » Equipment Program (SA Health) may assist with equipment

LUXURY SLEEP

Experience unparalleled comfort & mobility with Australia’s leading NDIS & Homecare provider of Adjustable Beds

BOOK A FREE HOME TRIAL TODAY! Who We Are

Sleep Electric is Australia’s top provider of adjustable beds, recliners, and pressure care mattresses. Our extensive range has something for everyone, from lifestyle seekers craving comfort to those with complex care needs focused on pressure relief and mobility.

We Specialise In Hi Lo Beds

Adjustable Beds

Pressure Care

Recliner Chair

Mattresses

Companion Beds

Let Us Visit You At Home With Our Mobile Showroom All Across WA & SA

Mobile Trials At Home

Our mobile showrooms offer a free, convenient, and safe way to try our products at home. We’ll come to you at a time that works for you for a one-on-one assessment with a sleep specialist who can help you select the perfect sleep solution

info@sleepelectric.com.au 1800 600 600 sleepelectric.com.au

Product Review Award Winner 2022 & 2024!

Scan the code to download brochure & price list 45

Support at Home

A guide to home safety & modifications for older people Cont'd

How to get started

q Get Assessed » Contact My Aged Care for a home support assessment 3

» For veterans, speak to your GP or healthcare provider

Technology at Home

q Consult an Occupational Therapist (OT) » OTs recommend modifications tailored to your abilities and home layout

q Choose Trusted Providers » Work with licensed builders or modification specialists familiar with accessible design » Ask if they have experience delivering CHSP or Support at Home-funded services

q Stay Proactive » Don’t wait until after a fall or hospital stay - early modifications can prevent incidents and preserve independence

A safer home = a longer stay at home With the right modifications and support, ageing in place can be a safer, more enjoyable experience. Whether it’s a simple grab rail or a full bathroom redesign, governmentfunded home modifications are designed to help you stay in control of your life - and your home - for as long as possible.

SA & NT Edition 3

Support services For more information, visit: myagedcare.gov.au (Scan QR code) My Aged Care

1800 200 422

Smart assistants & voice-controlled devices

Support at Home

Voice-controlled support These help with daily tasks, communication, and emergency prompts: » Google Nest Hub / Google Home » Amazon Echo / Alexa » Apple HomePod with Siri

Benefits:

Technology at Home

» Voice-activated calls or reminders for medication, hydration, appointments » Integration with other smart home devices » Can be set to check in with family (e.g. “Alexa, call my daughter”) For many older people wanting to stay safe, connected, and independent at home, today’s smart technology offers more support than ever before. From voice-activated assistants to motion sensors and health trackers, these tools are reshaping how we care — offering practical help with daily routines, early warning for health concerns, and peace of mind for families.

Security & surveillance cameras These help detect unusual activity, intruders, or monitor wellbeing:

External cameras (e.g. Ring, Arlo, Google Nest Cam): » Motion alerts for unusual movement around doors or driveways » Two-way audio for communication » Cloud or app-based monitoring by family

Internal cameras: » Can be useful in shared areas like kitchens or hallways (with informed consent) » In dementia care, used cautiously to monitor agitation or wandering Ethical Note: Always consider dignity, privacy, and legal guardianship. Consent is key unless covered under substituted decision-making frameworks.

SA & NT Edition 3

Activity & movement sensors

For people living with dementia:

These track daily patterns, sending alerts for concerning changes (e.g. no bathroom visits overnight):

» Wander management systems (e.g. wearable GPS trackers with geo-fencing)

» Bed exit alarms (detect when a person leaves the bed and doesn’t return)

» Smart locks with caregiver-controlled access

» Motion sensors in hallways, kitchen, or bathrooms

» Voice reminders: automated voice cues throughout the home (“It’s time to eat”)

» Door sensors (e.g. wandering alerts if someone exits at night)

» Interactive robotic comfort pet: Designed to provide emotional support and companionship for older adults

Cognitive & behavioural monitoring tools Emerging technologies that monitor behavioural changes linked to cognitive decline: » AI-powered home sensors: detect changes in routines (e.g. eating, sleeping) » Smart pill dispensers: log and alert when medications are missed

Health monitoring devices Used to track and alert carers to changes in health: » Smartwatches with heart rate, blood oxygen, or fall detection (e.g. Apple Watch, Fitbit, Samsung Galaxy Watch) » Blood pressure cuffs and glucose monitors that sync to caregiver apps

Other assistive tech: » Automatic lights (triggered by motion to prevent falls at night) » Smart plugs: remotely control or schedule appliances » Leak and smoke detectors: send alerts to family/caregivers

The right tech = confidence to live independently With the right mix of tools and thoughtful setup, smart technology can support independence, safety, and a stronger connection to loved ones.

» Emergency pendants with vital sign tracking

agedcareguide.com.au

Support at Home

Technology at Home

Transport options for seniors: Getting around SA and NT Getting from A to B shouldn’t be a barrier to living well. In South Australia and Northern Territory, seniors have access to a wide range of affordable, accessible, and reliable transport services that support independence, social connection, and participation – whether you live in Adelaide, Darwin, surrounding suburbs or a regional town.

Seniors & pensioner concession fares Seniors Card holders and Pensioner Concession Card holders may be eligible for discounted or free travel on public transport services.

Where concessions apply: » Metropolitan buses, trains and trams » Selected regional and community transport services

Seniors Card benefits » Free or discounted off-peak travel on eligible services » Discounted fares on eligible transport services » Supports affordable access to shopping, appointments and social activities

Pensioner Concession Card holders » Receive concession fares on public transport services » May be eligible for additional transport discounts depending on the service and location

Regional & long-distance travel Seniors and concession card holders may be eligible for discounted fares on regional and long-distance transport services. These services support travel between major centres and surrounding towns.

Concessions may apply to: » Regional bus services (such as Stateliner and LinkSA) » Intra-regional and intercity coach routes » Selected ferry services, depending on the operator

Many services also offer: » Concession fares for Seniors Card and Pensioner Concession Card holders » Reduced fares on longer-distance routes » Affordable travel options for regional and rural communities

Learn more: stateliner.com.au

linksa.com.au

(scan QR code)

Apply or learn more Call Service SA (Mon-Fri, 9am-5pm)

13 10 84 (scan QR code)

(scan QR code)

SA & NT Edition 3

Helpful tip: If you have a Seniors Card, you may be eligible for:

Call NT Government (Mon-Fri, 9am-5pm)

• Free or discounted off-peak travel on eligible services

1800 019 319

State and territory transport websites provide up-to-date timetables, service changes, accessibility and concession eligibility to plan travel.

• Concession fares on regional & long-distance transport services

Community transport services For seniors who cannot easily use public transport, community transport provides door-to-door assistance for: » Medical appointments » Shopping trips & social activities » Day programs and community events

These services are delivered by local councils, neighbourhood houses, and community organisations.

Eligibility

Transport Access Scheme — taxi subsidy scheme Taxi subsidy programs support people who cannot use public transport safely or independently due to disability or mobility limitations.

What it provides » Subsidised taxi fares for eligible trips » Valid for standard taxis and wheelchairaccessible taxis » Supports travel for everyday needs such as appointments, shopping and social activities » Can be used with approved providers

Generally available to people aged 65+, or 50+ for Aboriginal and Torres Strait Islander people, who have difficulty using regular public transport. Or who are supported under My Aged Care’s Support at Home Program.

» Have a permanent disability or mobility condition, and

To find a service near you: Contact My Aged Care or your local council

» Are unable to use regular public transport independently

My Aged Care

Eligibility Applicants must be residents who:

Apply or learn more: Call Service SA (Mon-Fri, 9am-5pm)

1800 200 422

13 10 84 Ride-sharing and on-demand services Services available across South Australia and the Northern Territory include: » Uber (available in major centres and some regional areas) » Local taxi operators, including wheelchair-accessible taxis » Uber Assist, where available, for help getting in and out of vehicles » Local council-supported community shuttles in some regions Ride-share providers often include features such as: Assistive driver training, Upfront pricing, Door-to-door support.

(scan QR code)

Call NT Government (Mon-Fri, 9am-5pm)

1800 019 319 (scan QR code)

Free travel for seniors: Seniors Card holders may be eligible for free or discounted off-peak public transport, with concession fares at other times. This can include: • Free or discounted off-peak travel on buses, trains and trams • Concession fares on regional and long-distance services For regional travel, concessions are generally offered rather than free travel, and conditions vary by provider. agedcareguide.com.au

Support at Home

Technology at Home

Planning & Preparation

Moving into care is about more than a place to live – it’s about support, dignity and peace of mind. SA & NT Edition 3

Planning ahead: Wills, Enduring Powers of Attorney & Advance Care Directives Protecting your choices, values and future wellbeing As we age, having the right legal documents in place helps ensure your wishes are followed - and it takes pressure off your loved ones during difficult times. There are two main areas to plan for: » Your money and property » Your healthcare and lifestyle decisions Here’s a guide to the most important tools:

Enduring Power of Attorney (financial) » What it does: Lets you appoint someone you trust to manage your money and property - such as paying bills, accessing bank accounts, or selling assets if needed. » When it takes effect: You choose. It can start immediately or only if you lose capacity. » Why it matters: Without this, no one - not even your partner - can legally access your finances unless they apply to the courts.

» Why it matters: It helps ensure your wishes are known and gives the people you trust the legal authority to make relevant decisions for you when you are unable to do so yourself.”

What does an Executor of a will do? Understanding how this role differs from Powers of Attorney and Advance Care Directives. An Executor is the person named in a will to carry out the wishes of someone after they have died. It’s a role that only begins after death, and it is different from the role of Enduring Power of Attorney, which applies while someone is still alive but may have lost capacity.

Advance Care Directive and substitute decision-maker (health, accommodation The Executor’s key responsibilities: » Locate and secure the will and personal decisions)

In South Australia, an Advance Care Directive » Apply for probate, if required (a legal process confirming the will is valid) allows you to record your wishes, preferences » Arrange the funeral (if not already and instructions for your future health care, planned or prepaid) accommodation and personal matters. You can also appoint one or more substitute decision- » Notify banks, Centrelink, super funds, makers to make these decisions on your behalf and other institutions if you are unable to make them yourself. » Identify and value assets and debts » What it does: Records your wishes and » Distribute the estate according to the will allows you to appoint a trusted person » Manage tax returns and financial closures to make health care, accommodation and personal decisions on your behalf if you » Deal with disputes or legal claims against are unable to make the relevant decision the estate yourself. It’s a job that can take months, sometimes over a year, depending on the complexity of the estate. agedcareguide.com.au

Planning ahead: Wills, powers of attorney & Advance Care Directives Cont'd

Executor vs. power of attorney / substitute decision-maker: What’s the difference? Role

When it applies

What it covers

Executor

After death

Carries out the will, distributes estate, finalises legal/financial matters

Enduring power of attorney

While the person is alive (but lacks capacity)

Manages finances, banking, property decisions

Technology at Home

Support at Home

Substitute decision-maker

While the person is alive and is unable to make the relevant decision themselves

Makes health care, accommodation and personal decisions in accordance with the person’s Advance Care Directive.

Planning & Preparation

Key things to know

Who should you choose?

» You can appoint different people for each role, or the same person for all.

The Executor should be someone:

» These roles are legally binding and remain in effect if you lose capacity—unlike general powers of attorney.

» You trust to act responsibly

» Rules vary by state, so check local requirements or speak to a solicitor.

» Ideally, not much older than you. Many people choose a family member, close friend, or solicitor. You can also appoint joint Executors if needed.

» Make sure your appointed decision-makers know your wishes and have access to the documents when needed. Putting these documents in place now protects your independence and your peace of mind.

SA & NT Edition 3

» Who is organised, willing, and emotionally prepared

Preparing for the next chapter: A guide for families and older Australians What you’ll find in this section:

1 The emotional journey » Coming to terms with change, loss, and new beginnings » Supporting autonomy, identity and dignity when moving into care » Advance Care Planning: Making your values known and respected

2 Practical realities & speaking up when it matters » What daily life in aged care looks like » Food, dining, and activity options

Entering aged care is a significant life transition - one that can bring mixed emotions, big decisions, and important conversations. Whether you’re considering residential care for yourself or a loved one, this section is here to support you with clarity, empathy, and practical guidance. Like any major life event - a new job, a new home, or retirement - this move is also a time to pause, reflect, and plan. From reviewing your legal arrangements to talking about care preferences, it’s about ensuring the next chapter is one of comfort, dignity, and choice. We know it’s not always easy. Change rarely is. But with the right information and support, it can be a step toward greater peace of mind - for everyone involved.

» How concerns and complaints are managed » Ways to speak up or advocate for a loved one

3 Legal and life planning » Getting your affairs in order (without being overwhelmed) » Understanding wills, powers of attorney & Advance Care Directives » Protecting your health and financial wishes for the future

4 Forward planning with purpose » Yes, this includes funerals — but it’s not about endings » Learn how to honour a life well lived and support those left behind » Featuring expert guidance and trusted services

agedcareguide.com.au

Forward planning with purpose

Support at Home

Planning ahead means your wishes are clear — and your loved ones are supported.

Technology at Home

Planning & Preparation

Legacy, funeral planning & honouring a life Talking about death isn’t easy - but planning ahead can ease the burden for everyone. It’s not just about logistics or legalities. It’s about honouring a life well lived and making sure that, when the time comes, things are carried out with care and clarity.

Why planning matters Just as we plan for a birth or a wedding, planning for end-of-life helps loved ones feel more prepared and less overwhelmed. Whether it’s choosing between a burial or cremation, deciding on music or readings, or documenting preferences for a memorial, having these conversations early ensures wishes are respected.

A personal legacy Legacy is more than just paperwork it’s about stories, values and memories. Many people choose to leave a personal mark: writing letters to loved ones, recording a short video, creating a memory book or nominating a cause for donations in their name. These are simple but meaningful ways to leave behind something lasting. 56

SA & NT Edition 3

Funeral planning basics You don’t need to know all the answers, but a few early decisions can make a big difference. Consider: » Appointing someone to manage your funeral arrangements » Pre-selecting a funeral director or service » Documenting music, poems, or religious/ cultural preferences » Noting if you’d prefer a smaller private ceremony or public celebration repaid funeral plans are also an option, P offering financial and emotional relief for families later.

Support when it’s needed For those supporting a loved one through this process, grief can begin long before the final goodbye. Take time to talk, listen and ask what’s important to them. When the time comes, having a plan already in place allows families to focus on what matters most - being there for each other. Preparing for the end doesn’t mean giving up - it means showing up, with love and intention.

Planning ahead: Advance Care Planning (ACP) Making sure your voice is heard, even if you can’t speak for yourself.

How do I get one?

Advance Care Planning is all about making your healthcare wishes known before you’re ever in a situation where you can’t make decisions yourself - such as during a serious illness or after a medical emergency.

» Talking to your doctor or aged care provider

It gives you the opportunity to say what matters to you, and it gives your loved ones peace of mind knowing they’re doing what you would want.

What is an Advance Care Directive? An Advance Care Directive (ACD) is the legal document you complete as part of your planning. It outlines: » The types of treatment you would or wouldn’t want (like life support, CPR, or feeding tubes) » Your preferences for comfort and care (such as pain relief, staying at home, or cultural/religious wishes) » Who you want to make decisions for you if you’re unable to

Do I need one? You don’t have to have one, but it’s strongly encouraged — especially if: » You’re moving into aged care » You’re managing a long-term illness or dementia » You simply want to stay in control of your future healthcare

You can start the process by: » Visiting advancecareplanning.org.au to download forms for your state or territory » ppointing a trusted person to act on your behalf as a substitute decision-maker

Things to include in your plan: » “If I can’t recognise my family, I want comfort care only” » “I would want every medical treatment if there’s a chance of recovery” » “I’d like music or prayer during my care” » “I do not want to be transferred to hospital unless necessary” Advance Care Planning helps you stay in charge of your care - even when life doesn’t go to plan. It’s not just about preparing for the end - it’s about protecting your values and giving your loved ones confidence in doing what’s right for you.

Advance Care Planning Services For more information, visit advancecareplanning.org.au (Scan QR code)

Aged care homes will usually ask about this when you move in. While it’s not required by law, it helps staff deliver care that respects your values and choices.

agedcareguide.com.au

Funerals: A thoughtful approach to planning ahead

Support at Home

Why pre-planning matters Choosing a funeral director early means your wishes, or those of your loved one, are respected and carried out without urgency. It also ensures key details such as burial or cremation preferences, cultural or religious practices, and service arrangements - are documented and communicated in advance.

Choosing the right funeral director

Technology at Home

Recommendations matter: Ask friends, family, aged care staff or your GP for referrals.

Planning & Preparation

Services provided: Ask what’s included - transport, paperwork, service coordination, viewing, or cultural rituals. When moving into an aged care home, families are often asked whether a funeral director has been nominated. While it may feel confronting, having these details organised in advance can ease emotional and practical pressure when the time comes. Making decisions during a time of grief can be overwhelming - planning ahead gives families clarity, confidence, and peace of mind.

Funerals For more information, visit: agedcareguide.com. au/s/funerals (Scan QR code)

SA & NT Edition 3

Communication & care: Choose someone who listens, explains clearly, and offers compassionate support. Transparency on costs: Request a full itemised quote and clarify which services are optional. Cultural & personal fit: Make sure they can honour spiritual, cultural or family preferences. Use the directory - Aged Care Guide

What happens after a resident passes away? When a resident passes away in an aged care home, the staff will contact the nominated next of kin and, if a funeral director has been selected, arrange for them to be notified. The home will typically assist with initial paperwork and provide time for family and friends to visit, say goodbye, and begin making arrangements.

Compassionate Care. Meaningful Support. In South Australia, Simplicity Funerals has been a trusted and approachable presence.

Here for you 24/7 55 locations across Australia Decades of experience

Over the past five years, we’ve had the honour of supporting more than 7,000 families, always with respect, empathy, and simplicity. Our commitment goes beyond the service itself: our team is deeply involved in the community, taking part in local events, offering guidance, and building meaningful connections. Each team member is dedicated to making difficult times a little easier, with genuine care.

simplicityfunerals.com.au

1300 556 222

agedcareguide.com.au

Find aged care services and providers in your local area – with ease.

SA & NT Edition 03

In-home care services

The following pages list approved in-home care service providers and the types of support they offer to help older Australians remain independent in their own homes. From government-funded options like CHSP and DVA programs to private care and specialist services, these tables outline what each provider offers at a glance. For additional information or to confirm service availability in your area, contact providers directly using the contact details listed, or visit agedcareguide.com.au and search for them by name.

CHSP funded services

DVA services

The Commonwealth Home Support Programme (CHSP) funds providers to deliver entry-level support that helps older people stay at home. Services may include domestic help, transport, nursing, home maintenance, and allied health. Providers must follow CHSP service guidelines to ensure appropriate care.

The Department of Veterans’ Affairs (DVA) supports eligible veterans and their families with a range of in-home care services. These include Veterans’ Home Care (VHC) for basic support, Community Nursing for more complex needs, respite care, and household assistance – to help veterans remain independent at home.

Private funding available Private funding means paying for home care services directly, without government subsidies. It offers faster access, more provider choice, and flexibility – ideal for those not yet approved for funding, waiting for a package, or needing extra support beyond what’s included in their current plan.

VHC services Veterans’ Home Care (VHC), funded by DVA, provides basic in-home help for eligible veterans and dependents. Services include personal care, domestic help, garden and home maintenance, and respite. VHC is best suited for those needing low-level support – not complex or high-care services.

agedcareguide.com.au

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Private Funding Available

CHSP Funded Services

In-home care services South Australia

Partner Profile Page

Services

Phone (08)

A Better Life Home Care Services.

1300 225 273 ● ● ●

A2Z Care Plus

07 3273 3135

Abigail Mamas Healthcare Services

0401 093 396

Aboriginal Community Services

8346 9155

Abu Care Services

0484 664 788

● ● ● ● ●

Accept Care

8251 5186

●

ACH Group Home Care Services

1300 224 477 ● ●

● ●

● ● ●

●

● ● ●

ACH Group Support at Home Program

1300 224 477 ● ●

● ●

● ● ● ● ●

● ● ●

Activ8 Health Club

02 8544 0487

●

ActivOT Adelaide & Hills Hand Therapy & Fleurieu Hand Therapy Adelaide Home Physiotherapy

1800 228 868

●

8339 4263

●

Adelaide Quality Care Services

1800 870 099

Advanced Neuro Rehab

8363 0458

●

● ● ● ● ● ● ● ● ●

● ●

●

● ● ●

●

● ● ●

●

● ● ●

●

● ●

●

● ●

● ● ● ● ●

● ● ●

● ● ● ● ● ● ● ●

● ● ●

8373 2132

Notes

● ●

●

● ●

●

● AHC Hills Home & Community Support Prog 8408 0400 1800 247 342 AHP Disability Services

●

Alliance Community

1300 769 155

● ● ● ● ●

Alliance Community (SA)

1300 769 155

● ● ● ● ●

Alpha Support at Home

1300 023 676

● ● ● ●

●

● ● ●

● ● ● ● ● ● ● ● ●

●

Alpha Support at Home SOUTH AUSTRALIA 1300 023 676 8344 6400 Altaira

● ●

●

● ●

●

● ● ● ●

● ●

● ● ●

●

Alternative Answers

0414 608 341

Always Care Services

8369 8227

Alwyndor Support at Home

8177 3200

●

Alwyndor Therapy and Wellness

8177 3200

●

Andrew Stewart - Hearing Connections

0411 757 622

ANFE Community Care

8234 5550

Angels Care Australia

1800 264 357 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ●

●

● ● ●

AnglicareSA Health & Wellness Clinic – North 8287 8400

●

22-23

AnglicareSA Health & Wellness Clinic – South 1800 317 009

●

22-23

AnglicareSA Health & Wellness Clinic – West 1800 317 009 1800 317 009 AnglicareSA Health & Wellness Services

●

22-23

AnglicareSA Home and Community Services 1800 317 009 ● ● 7089 8388 Antwan Rizk Arely Care Services

0432 382 384

Ashlee Judd

1300 364 243

Aspire & Grow Therapy Services

1300 440 539

Association of Ukrainians in SA

8340 2434

Attune Hearing (NSW, QLD, VIC, SA & WA)

1300 736 702

Australasian Facilities Management

0415 191 204

Australian Recreational Therapy Assoc

02 9887 2111

Australian Red Cross Aged Care Services SA 8100 4500

22-23

● ● ●

● ●

● ● ● ● ●

● ● ●

22-23

● ●

●

● ●

●

● ● ●

●

● ●

●

● ● Note 1

Note: 1. Includes services for daily telephone support through Telecross

ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.

SA & NT Edition 03

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Avant Innovations

02 8315 2834

Barossa Council Home Assist

8563 8411

●

Barossa Village Home Care

8562 0300

● ●

Barunga Community Care

8635 0526

● ●

Bene Casa - Commonwealth Home Supp Prog 8131 2000 8131 2000 Bene Casa - Support at Home

● ●

●

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Phone (08)

Private Funding Available

Services

CHSP Funded Services

In-home care services South Australia

●

● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ●

●

● ● ●

●

● ●

1300 012 378

BetterCare Direct Beyond Blindness (Blind Welfare Assoc) Social Activities Centre (East, North, West) Beyond Blindness (Blind Welfare Assoc) Social Activities Centre (South) Blackwood Podiatry Boandik Community Care, across the Limestone Coast Body Mind Wellness Physiocare

7444 4251

●

8367 6088

●

8367 6088

●

Bright Diets

0413 774 411

Bright Lilly Healthcare

9526 8547

Calvary Home Care Adelaide

1800 527 272 ● ● ● ● ● ● ● ● ● ● ● ●

Campbelltown Council Home Supp Prog

8366 9203

Care Next Door

02 9666 7930

● ●

● ● ● ●

● ● ●

Carers & Disability Link Barossa

8562 4000

● ●

●

● ●

●

● ● ●

Carers & Disability Link Clare

8562 4000

● ●

●

● ●

Carers & Disability Link Clare

1300 686 405 ●

●

● ●

●

● ●

Carers & Disability Link Kadina

8562 4000

● ●

●

● ● ●

●

● ● ●

Carers & Disability Link Woodside

8389 7383

●

● ●

●

● ● ●

Carers and Disability Link Barossa

8562 4000

●

● ● ●

●

● ●

Careseekers

1300 765 465

● ●

● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ●

8278 4100

●

● ● Note 1

● ●

● ● Note 1

● ● ●

● ●

8353 6233

Centacare Commonwealth Home Supp Prog 8412 9570 8212 2988 Chinese Welfare Services of SA

● ● ● ● ● ● ● ● ● ● ●

●

● ●

● ● ● ● ●

●

● ● ● ● ●

● ●

●

● ●

● ● ●

● ● ● ●

● ● ● Note 2

CISP Specialised Care

7084 6680

City of Adelaide - Healthy Ageing

8203 7203

●

City of Burnside Home Support Program

8366 4193

●

● ●

City of Charles Sturt - Ageing Well Services 8408 1529 City of Marion Positive Ageing & Inclusion 8375 6649

●

● ●

● ● ●

●

● ●

●

● ●

City of Norwood, Payneham & St Peters 8366 4611 Home Support Services City of Onkaparinga Active Ageing Services 8384 0666 8256 0355 City of Playford Home Assist Program

Partner Profile Page

● ●

Best Home Therapy

8724 1251

Notes

●

● ● ● ● ● ● ● ● ●

● ●

●

● ● Meals excluded ● ● ●

●

● ●

City of Salisbury Home & Community Serv

8406 8225

●

● ●

City of Tea Tree Gully Active Ageing

8397 7444

●

City of Unley Community Support & Wellbeing 8372 5111

●

● Clayton Church Homes - Home Care Services 0437 954 452 8223 3311 ● CO.AS.IT.(SA)

● ● ●

● ●

● ● ●

● ● ● ● ● ● ● Home modifications available ● ● ● ●

● ● ● Note 3 ●

Note: 1. Services for clients who are legally blind 2. Services for Chinese frail aged clients and/or those with dementia or a mental illness 3. Coordination of Home Modifications

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Private Funding Available

CHSP Funded Services

In-home care services South Australia Services

Phone (08)

Coastal Dietetics Commonwealth Home Support Program with ECH Community Care Tailored Support

1300 275 324 ● ●

● ● ● ● ●

●

● ● ●

0424 643 737 ●

●

● ●

●

● ●

Community Support

8429 1200

●

● ● ●

● ● ● ● ●

Community Support

8429 1200

●

● ●

● ● ●

● ● ● ● ●

Complete Healthcare Connect

07 3472 5655 ● ● ● ●

Concept Care

1800 266 237

Continuity Care Australia

1800 012 273

Continuum Care Australia

8251 1924

Copper Coast Counselling Service Country Home Services Yorke Peninsula, Lower North, Barossa & Gawler Deaf Connect

0413 190 655 1300 773 202 ●

Developing UR Life

8632 9700

Direct Care Australia

1300 122 730

●

● ● ● ● ● ● ● ● ● ● ● ●

Dovida - Adelaide

8450 3933

●

● ●

Dovida Australia

1300 008 018

●

● ●

Drake Medox

1300 360 070

ECH Support at Home

1300 275 324 ● ●

● ●

Enable Speech Pathology Services

0491 601 185

Encara | Allied Health

1300 761 965

EPSA Health & Rehabilitation Centre

8186 2424

Equipt To Thrive

1300 661 670

Family Home Support Services

8336 6637

Feed Your Future Dietetics

0432 889 752

Find a Carer

1300 177 877 ● ● ●

● ●

Five Good Friends Home Care Services

1300 368 196 ● ●

● ● ● ● ● ● ● ● ● ● ● ●

Fly2Health Group

0418 141 852

●

Fuel Your Life

1300 139 229

●

Full Circle Hand Therapy

8130 1290

Garden Helpers

0413 567 701

Gawler Home Assist Program

8522 1177

Get Picked Up

1300 648 688

Gleam Team Domestic Services

8352 5885

Global Enablers

0477 722 981

GOCSA Community Care Services

7088 0500

0488 903 659

Notes

Partner Profile Page

●

● ●

● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ●

● ●

● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ●

●

● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● Note 1

● ● ● ●

07 3892 8500

● ● ● ● ● ●

●

● ●

● ● ● ● ● ●

● ● ●

● ● ● ● ● ● ● ●

● ●

●

● ●

● ● ● ● ● ● ● ● ● Note 2 ● ●

● ● ●

● ●

● ● ● ● ●

● ● ● Note 2

● ● ● ● ● ● ● ● ● ● 3

● ●

●

● ●

●

● ●

Note 3

●

● ● ● ● ● ● ●

●

● ●

● ● ●

●

● ● ●

●

● ●

●

● ● ●

Goolwa Physio

8528 7650

●

Great Ideas in Nutrition

07 5536 6400

●

Great Ideas in Nutrition

07 5536 6400

Greek Welfare Centre Services

8212 5100

● ●

Greek Welfare Centre Services - Port Pirie

8212 5100

● ●

Greenlight hc

0408 059 395

● ● ●

Includes meal delivery service

●

Note: 1. Includes services for clients with DVA/VHC funding 2. Fee for service applicable for private clients 3. Meals excluded; Home Modification assistance also available

SA & NT Edition 03

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Social and/or Recreational

Pharmaceutical Delivery

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Private Funding Available

●

H-L Therapy

7122 3232

●

HammondCare Daw Park

1800 776 112

Happy Living Home Care Packages

1300 911 728 ●

HCA Home SA

1300 422 111

Transport

1300 133 633

Respite Care

● ● ●

Guardian Nursing Agency

Personal Care

● ● ●

●

Palliative Care

●

● ●

Health Professionals

● ●

8340 3889

Domestic Assistance

8340 3889

GSASA Community Services South

Dementia Care

GSASA Community Services North & West

VHC Services

Phone (08)

DVA Services

Services

CHSP Funded Services

In-home care services South Australia

Notes

Partner Profile Page

● ● ● ● ● ● ● ●

● ●

● ● Note 1

● ● ● ● ● ● ● ● ●

0423 748 060 ● Healing Through Arts Helping Hand Country Home Care Services 1300 444 663 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● 1300 444 663 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Helping Hand Metro Home Care Services

OBC OBC

HenderCare (SA)

1300 764 433

● ● ● ● ● ● ● ● ● ● ● ● ● Note 2

Hireup

02 9113 5933

Homage Australia

1300 705 029

●

● ●

Home Assist SA

7094 2004

●

Home Modifications Australia (MOD.A)

0412 921 221 ●

Home Support Services (SA)

1800 854 300 ● ●

● ● ● ● ● ● ● ● ● ● ● ●

HomeCaring

1300 875 377

● ●

Humanware Australia I Hate Cooking - In Home Cooking Support From Passionate Cooks. Ian Hainsworth

02 9686 2600

0466 359 283

Infinity Care & Allied Health

1300 615 832

InHome Care SA

7200 5432

● ●

● ● ● ● ● ● ● ● ● Note 2

JCS Home & Community Support

8363 5400

● ●

● ● ●

Jim's Laundry Services

13 15 46

●

● ● ● ●

● ● ● ● ● ●

● ● ●

●

● ● ● Includes home modifications

●

0410 526 477 ●

●

● ● ● ● ●

●

● ● ●

● ●

●

● ● ● ● ●

● ● ●

●

● ● ●

● ● ● ● ●

● ● ●

30-31

● ● ● ● ● ● ● ● ● ● ● ●

Just Better Care Adelaide

7095 1000

●

Kalyra Help at Home

8278 0390

● ●

Kanda

1300 727 701

● ● ● ● ● ●

Kanda SA & NT

13 10 95

●

Kendra Boone

0417 423 804

KompleteCare

8265 5696

Kura Yerlo.

8241 0442

Leonie's Caring

1800 491 805

● ●

● ● ● ● ● ● ● ●

● ● ● ● ● ●

● ● ● ● ●

● ●

●

● ● ● ● ● ● ● ● ● ●

●

● ● ● ●

Life Care

1300 555 220 ● ●

Life Without Barriers SA

1800 792 359 ● ● ● ● ● ●

Lifepath Care Services

0432 457 083

Limestone Hearing Care & Speech Therapy 0421 432 661 8371 0711 LingCare

●

● ● ● ●

●

● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ●

● ● ●

●

● ●

●

● ● ●

●

● ● ●

Note 3

● ●

14-15

Lite n' Easy

13 15 12

●

Living Skills for Life

0455 501 543

●

Lumia Help in the Home

02 9764 4488 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Note 3

Lusio Rehab the home of LusioMATE

1300 158 746

●

Note: 1. We offer a telehealth model to our clients 2. Includes services for Veterans and clients with mental health issues 3. Includes relocation/decluttering services

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Private Funding Available

CHSP Funded Services

In-home care services South Australia Services

Phone (08)

Mable

1300 736 573

MACASA Community Services

8241 0266

Margaret Carty Podiatry

8332 8104

Marion Care

1300 029 067 ●

MCWA - Aged Care With A Difference

03 9318 1111 ● ● ●

Meals on Wheels (SA)

1800 854 453 ●

●

Meals on Wheels South Australia

1800 854 453 ●

●

Mix It Up - Live life your way

8482 0800

Mount Barker Council Home Assist

8391 7234

Mr Clip (S.A.)

8365 8000

Mr Meticulous Services - cleaning +house

0402 317 313 ●

MRM Care Consultant

0449 021 261 ●

My Care Solution

1300 271 791

My Meals

0428 717 379 ● ● ●

MYDIS

0434 748 192

National 360 South Australia

7079 6882

Nawiri Care Services

7078 0377

Neurophysio Disability Services

0429 184 550

New Heights Nursing & Disability

0421 950 646

Nourish'd Meals

07 3132 3957 ● ●

●

Nutrition Savvy

0414 839 395

●

Nutrition Savvy - Telehealth

0414 839 395

OT Logic

0493 035 056

Patty Health and Care Support Services

7009 4495

● ●

● ● ● ● ● ● ● ● ● ● ● ●

Pearl Home Care - Adelaide North

0434 419 041 ● ●

● ● ● ● ● ● ● ● ● ● ● ●

Pearl Home Care - Adelaide South

7134 2835

●

● ● ● ● ● ● ● ● ● ● ● ●

Pennwood Home Care

8341 0401

●

● ● ● ● ● ●

PhysioWest

8352 3582

●

PhysioWest - Salisbury

8352 3582

●

Plena Healthcare

13 60 33

●

Podiatry Services SA Clinical Services

8297 4808

Polish Aged Care Social Support Service

8232 1464

Pop-Up Health

1300 858 047 ● ● ● ● ● ●

Pro active Health Programmed Care (Formerly Clinical Care Prof SA)

0411 024 544

Quantum Reading Learning Vision Radiance Hobart Counselling & Self-Development

1300 883 853 ● ● ●

RAZ CARE Disability - Home Care

7082 4211

●

Reachwell Support

1300 473 224

● ● ● ● ● ● ● ● ● ● ●

Refresh Carpet Care

0413 086 270

Rembrandt Living Home Care

8198 0392

13 10 95

●

Notes

Partner Profile Page

● ● ● ● ● ● ● ● ● ● ● ●

● ●

●

● ● Includes meal delivery service

● ●

● ● ● ● ●

● ● ●

●

● ● ● ● ●

● ● ● Note 1 Shopping excluded

35 35

● ● ●

●

● ● ● Note 2

● ●

●

● ● ●

●

● ● ● ● ●

● ● ●

● ● ● ● ● ● ● ●

● ● ● Shopping excluded

● ● ● ● ● ● ● ● ●

●

● ● ●

● ● ● ● ●

● ● ●

Shopping excluded

●

● ●

●

● ●

● ● ●

● ● Note 3

●

● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ●

0409 191 342

●

● ● ● Note 4

Note 5

●

● ● ●

● ●

● ● ●

● ● ● ● ●

● ● ● ● ● ● ● ● ● ●

Note: 1. Services also for CALD clients through Access & Support Program 2. Includes transport services through Hills Community Transport (HCT) 3. Includes meal delivery service five days per week 4. Includes services through DVA & VHC programs 5. MiCBT Training for emotional dis-regulation, including anger, depression, stress, trauma and more.

SA & NT Edition 03

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

●

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Right at Home RightCare

● ●

Meals and/or Shopping

1300 054 627 ● ● ● ●

Home Maintenance/Gardening

Remedy Healthcare Resthaven Home Support Services Metro Adelaide Resthaven Home Support Services Reg South Australia Resthaven Private Services - Lifestyle Choices Plus Right at Home Adelaide Central

Health Professionals

Phone (08)

Domestic Assistance

Services

Dementia Care

VHC Services

DVA Services

Private Funding Available

CHSP Funded Services

In-home care services South Australia

Notes

Partner Profile Page

● ●

1300 136 633 ● ●

● ●

● ● ● ● ●

● ● ●

33, IBC

1300 136 633 ● ●

● ●

● ● ● ● ●

● ● ●

33, IBC

1300 136 633

●

● ●

● ● ● ● ●

● ● ●

33, IBC

8318 7926

●

● ●

● ● ● ● ●

● ● ●

07 3054 1360

●

● ●

● ● ● ● ●

●

● ● ● ● ● ● ● Rural City of Murray Bridge Com'ty Care Serv 8539 1100 1300 145 636 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● SACARE Safety and Mobility

02 9983 9520

Salvos Home Care SA

1300 111 227

Scarlet Homecare

8120 4069

Seating Matters See Differently with the Royal Society for the Blind of SA Serbia & Montenegro Community Services

1300 001 050

●

Silverchain SA

1300 650 803 ●

● ●

Simply Nutrition Dietitians

1300 380 694

●

Smart Moves Healthcare

1300 697 642

●

Sound and Strength

0417 375 618 ● ● ● ● ●

Southern Cross Care Home Care SA

1800 852 772 ● ●

SSH Connect At Home Services

8409 1500

St John Ambulance SA St Louis Home Care Adelaide, Adelaide Hills & Southern Vales St Louis Home Care Victor Harbor, Fleurieu Peninsula & Southern Vales Star of the Sea In-Home & Community Care

8306 6999

Support at Home - Polish Style

8232 1464

Support at Home program with ECH

1300 275 324 ● ●

Support Space WA

0414 215 023 ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

Sureway Health & Wellbeing

1300 787 392

Tailem Bend Community Centre

8572 3513

The Brainary

03 5229 2260

The CareSide

1300 854 080 ● ●

The Diabetes Kitchen

1300 798 908

The Good Meal Co. The Hospital Research Foundation Group Arthritis The Injury Hub

1800 155 255 1800 011 041

●

8522 4232

●

The INS Group

02 4254 6226

●

The Kaden Centre

02 4001 0113

The Laundry Lady

07 3556 7777

The Potential Ability Group

7200 3216

● ● ●

● ●

● ● ●

● ● ● ● ●

●

● ● ●

● ● ● ● ●

●

1300 944 306 8340 1772

IFC-1

●

8552 1481

● ●

8823 0019

● ●

●

● ● ● ● ● ● ● ● ● ●

8332 0950

● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ●

● ●

●

● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● 24 hour care available ● ● ● ● ● ● ● ● ● ● ● ● 24 hour care available ● ● ●

● ● ● ● ● ● ● ● ●

● ●

● ● ● ● ●

● ● ●

● ● ● ● ● ● ●

● ● ●

● ●

● ● Note 1

● ● ● ● ●

● ● ● ● ● ● ● ● ● ●

●

Note 2

●

● ● ●

Note: 1. Includes home modification services & access to mobility equipment & assistive technology 2. Provide home delivered meals only

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Therapeutic Pillow International

03 8585 6685

●

Therapy Alliance Group

1300 661 945

●

Tick Performance

8260 2157

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Phone (08)

Private Funding Available

Services

CHSP Funded Services

In-home care services South Australia

●

● ● ● ● ●

●

● ● ●

●

● ● ●

●

● ●

●

Trelity Health

8125 7525

TwinView Health UCWB Commonwealth Home Support Program (CHSP) Unique Care and Accommodation Uniting Communities Commonwealth Home Support Program UnitingCare Wesley Bowden - Older People Support

8166 2686

●

8245 7196

● ●

UnitingSA Home Care

● ● ●

0481 054 899

● ● ●

● ● ● ● ●

1800 615 677 ● ● ● ● ● ● ● ● ● ●

● ● ● ● ●

8245 7196

● ●

●

8448 6280

● ●

UnitingSA Home Care Riverland

8448 6280

● ●

●

● ●

UnitingSA Home Care Whyalla

8448 6280

● ●

●

● ●

Unley Physiotherapy

8373 2132

VIVA Mutual

8877 8000 1300 184 847

ViWa Home Care Services

8359 4115

W&L Aged Care Services (SA)

1300 952 433

Welcome Care Services Yellow Door Care YNA Your Nursing Agency Home Care Services (SA)

Partner Profile Page

●

Tjilpiku Pampaku Ngura Aged Care Service 8956 7033 03 8201 7137 ● Topcat Healthcare

Vivir healthcare

Notes

● ● ●

● ●

● ● ● ● ● ● ● ● ●

● ● ●

● ● ● ● ● ●

●

● ● ●

●

● ● ●

0480 366 578 ● ● ● ● ● ●

● ● ● ● ●

● ● ●

8362 3033

●

● ●

● ● ● ● ● ● ● ● ● Note 1

7129 5000

●

● ●

● ● ● ● ● ● ● ● ●

● ●

●

● ●

Your Foot Doctor

8562 1700

●

Zuva Allied Health

0493 785 266

●

Note: 1. Providing End of Life Pathway and Palliative Care. Includes overnight respite services

SA & NT Edition 03

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

1300 225 273 ● A Better Life Home Care Services. 07 3273 3135 A2Z Care Plus 0401 093 396 Abigail Mamas Healthcare Services 02 8544 0487 Activ8 Health Club 1800 247 342 AHP Disability Services 8964 1580 ● Ali-Curung Aged Care 07 4748 4800 ● Alpurrurulam Aged Care 0414 608 341 Alternative Answers 8953 7618 ● Amoonguna Home Care Service 0411 757 622 Andrew Stewart - Hearing Connections 1800 264 357 ● Angels Care Australia 8963 6100 Anglicare NT - Katherine ● Anglicare NT Community Care Alice Springs 8951 8000 8985 0000 ● Anglicare NT Community Care Darwin ● Anglicare NT Community Care East Arnhem 8939 3400 8963 6100 ● Anglicare NT Community Care Katherine 8954 8254 ● Areyonga (Utju) Home Care Service 8956 9010 ● Arlparra Aged Care 1300 364 243 Ashlee Judd 1300 440 539 Aspire & Grow Therapy Services 02 9887 2111 Australian Recreational Therapy Assoc Australian Red Cross Aged Care Services NT 1300 885 698 ● 02 8315 2834 Avant Innovations 8978 5140 ● Belyuen Aged Care Imabulk Centre 1300 012 378 Best Home Therapy 0413 774 411 Bright Diets 02 9666 7930 Care Next Door 1300 455 322 ● Care Services Australia 1300 765 465 Careseekers 0488 903 659 Coastal Dietetics 1800 012 273 Continuity Care Australia 0413 190 655 Copper Coast Counselling Service 8632 9700 Developing UR Life 1300 360 070 Drake Medox 8969 2167 ● Elliott Aged Care 1300 761 965 Encara | Allied Health 0432 889 752 Feed Your Future Dietetics 1300 177 877 ● Find a Carer 8956 0433 ● Finke (Aputula) Home Care Service 1300 368 196 ● Five Good Friends Home Care Services 8979 8811 ● Galiwinku Aged & Disability Service 1300 648 688 Get Picked Up 8927 2756 Golden Glow Nursing Services Darwin

● ● ● ●

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Phone (08)

Private Funding Available

Services

CHSP Funded Services

In-home Care Services Northern Territory

Notes

Partner Profile Page

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ●

● ● ● ●

● ●

● ● ● ● ●

●

● ● ● ● ● ● ● ● ● ● ●

Note 1

● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ●

● ●

Note 2 Note 3

● ● ● Meals on Wheels available

● ● ● ● ● ● ● ● ● Note 4 ● ● ● ● ● Note 5 ● ● ● ● ●

● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ●

Note: 1. Nutrition, Natural Medicine, Life Coaching, Personal Training, Remedial Massage, Vinyasa Flow Yoga, Mental Health First Aid 2. In home care for private clients 3. Services provided as daily telephone support through Telecross 4. CHSP only for Home Modification in Queensland 5. Contact us directly if you need help finding an aged care worker

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Nganampa Ngura Mutitjulu-nya Flexible 8956 2651 ● Aged Care Service 0414 839 395 Nutrition Savvy 0414 839 395 Nutrition Savvy - Telehealth 8956 8968 ● Papunya (Warumpi) Home Care Service 7009 4495 ● Patty Health and Care Support Services 8978 2377 ● Peppimenarti Aged Care Service 13 60 33 Plena Healthcare ● Pulkapulkka Kari Flexible Aged Care Service 8962 1222 8953 6444 ● Purple House Aged & Disability Care 1300 883 853 ● Quantum Reading Learning Vision Radiance Hobart 0409 191 342 Counselling & Self-Development 1300 473 224 Reachwell Support 1300 188 740 ● Regis Home Care Darwin 1300 054 627 ● Remedy Healthcare 7919 7144 Right at Home Northern Territory 8972 9047 ● Roper Gulf Regional Council Com'ty Serv 02 9983 9520 Safety and Mobility 1300 001 050 Seating Matters 1300 380 694 Simply Nutrition Dietitians Southern Cross Care (SA, NT & VIC) 8946 1824 ● Home Care Darwin 0414 215 023 ● Support Space WA 1300 787 392 Sureway Health & Wellbeing 8978 2490 ● Thamarrurr Aged Care Service 03 5229 2260 The Brainary 1300 854 080 ● The CareSide 1300 798 908 The Diabetes Kitchen 1800 155 255 The Good Meal Co. 02 4254 6226 The INS Group 02 4001 0113 The Kaden Centre 07 3556 7777 The Laundry Lady 03 8585 6685 Therapeutic Pillow International 1300 661 945 Therapy Alliance Group 8956 0863 ● Titjikala Home Care Service Tjilpi Pampaku Ngura Flexible 8956 7262 ● Aged Care Service 8931 3224 TK Community Care Services 0481 054 899 Unique Care and Accommodation Victoria Daly Regional Council Aged & 8972 0777 ● Disability Services 8956 7415 ● Wallace Rockhole Home Care Service 8979 9478 ● Warruwi Community Care 8956 4145 ● Yuendumu Old People's Program

● ●

●

Transport

Social and/or Recreational

Respite Care

Pharmaceutical Delivery

Personal Care

Palliative Care

Medication Supervision

Meals and/or Shopping

Home Maintenance/Gardening

Health Professionals

Domestic Assistance

Dementia Care

VHC Services

DVA Services

Phone (08)

Private Funding Available

Services

CHSP Funded Services

In-home Care Services Northern Territory

Notes

Partner Profile Page

● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ●

● ● Note 1 Note 2

●

● ● ● ● ● ● ● ●

●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ●

● ●

● ● ● ●

● ● ● ● ● ● ● ● ●

● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Note 3 ● ● ● ● ● ● ● ● ● ● ● ● ●

● ● ● ●

● ● ●

● ● ● ● ●

● ●

● ● ●

●

● ● ●

● ● ● ● ● ● ● ● ● ● ●

● ● ●

● ● ● ● ● Note 4

Note: 1. Specialist care for ATSI clients with chronic kidney disease 2. MiCBT Training for emotional dis-regulation, including anger, depression, stress, trauma and more. 3. Provide home delivered meals only 4. Services for ATSI clients; includes meal delivery service

SA & NT Edition 03

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home

If you’ve been approved for a government-funded Support at Home (SAH), you have the option to choose an approved provider to deliver the care and support you need at home. These services are designed to help you stay safe, comfortable, and independent in your own home for as long as possible. Some providers offer support in just one local area, while others may service a wider region – so it’s worth comparing what’s available near you.

How to use the following pages On the following pages, you’ll find an alphabetical list of approved Support at Home providers, organised by region to help make your search easier. To simplify things further, each of the 10 regions in SA, and 5 in NT have been broken down into local council districts. Use the maps and lists on pages 74-95 as a quick reference to find your region and council group. For example, the Murray Bridge is grouped under East and colour-coded to match. A simpler way to search The directory is arranged in alphabetical order to help you find services quickly and easily. Each provider is listed with a contact phone number – so you can reach out directly and speak to someone without needing to go online. Should you need more detailed information about any provider, visit agedcareguide.com.au and search for them by name.

agedcareguide.com.au

Regional SA

10 14 15

16 13

26 23 25

29 33

32 31

41 42

44 37 39 40 43

Adelaide Inset

Adelaide Detail Inset

46 47 52

49 55

57 61

60 69 72

58 70

SA & NT Edition 03

66 68 62 65 51 53 56 54

Regional RegionalSA SA Far FarNorth NorthWest West 01. 01. APY APY Lands Lands 02. 02. Ceduna Ceduna 03. 03. Cleve Cleve 04. 04. Coober Coober Pedy Pedy 05. 05. Elliston Elliston 06. 06. Franklin Franklin Harbour Harbour 07. 07. Kimba Kimba 08. 08. Lower Lower Eyre Eyre Peninsula Peninsula 09. 09. Port Port Lincoln Lincoln 10. 10. Roxby Roxby Downs Downs 11. 11. Streaky Streaky Bay Bay 12. 12. Tumby Tumby Bay Bay 13. 13. Wudinna Wudinna 14. 14. Yalata Yalata

North North 15. 15. Flinders Flinders Ranges Ranges 16. 16. Mount Mount Remarkable Remarkable 17. 17. Northern Northern Areas Areas 18. 18. Orroroo Orroroo Carrieton Carrieton 19. 19. Peterborough Peterborough 20. 20. Port Port Augusta Augusta 21. 21. Port Port Pirie Pirie 22. 22. Whyalla Whyalla

Mid MidNorth North 23. 23. Barunga Barunga West West 24. 24. Clare Clare && Gilbert Gilbert Valleys Valleys 25. 25. Copper Copper Coast Coast 26. 26. Goyder Goyder 27. 27. Wakefield Wakefield 28. 28. Yorke Yorke Peninsula Peninsula

Metropolitan Metropolitan& &Surrounds Surrounds East East 29. 29. Berri Berri Barmera Barmera 30. 30. Gerard Gerard 31. 31. Karoonda Karoonda East East Murray Murray 32. 32. Loxton Loxton Waikerie Waikerie 33. 33. Mid Mid Murray Murray 34. 34. Murray Murray Bridge Bridge 35. 35. Renmark Renmark Paringa Paringa

South SouthEast East 36. 36. Grant Grant 37. 37. Kingston Kingston 38. 38. Mount Mount Gambier Gambier 39. 39. Naracoorte Naracoorte Lucindale Lucindale 40. 40. Robe Robe 41. 41. Southern Southern Mallee Mallee 42. 42. The The Coorong Coorong 43. 43. Wattle Wattle Range Range 44. 44. Tatiara Tatiara

Metro MetroNorth North 45. 45. Adelaide Adelaide Plains Plains 46. 46. Barossa Barossa 47. 47. Gawler Gawler 48. 48. Light Light 49. 49. Playford Playford 50. 50. Salisbury Salisbury

Adelaide AdelaideEast East 51. 51. Adelaide Adelaide CBD CBD 52. 52. Adelaide Adelaide Hills Hills 53. 53. Burnside Burnside 54. 54. Mitcham Mitcham 55. 55. Mount Mount Barker Barker 56. 56. Unley Unley

Metro MetroSouth South 57. 57. Alexandrina Alexandrina 58. 58. Kangaroo Kangaroo Island Island 59. 59. Onkaparinga Onkaparinga 60. 60. Victor Victor Harbor Harbor 61. 61. Yankalilla Yankalilla

Adelaide AdelaideNorth North 62. 62. Campbelltown Campbelltown 63. 63. Enfield Enfield 64. 64. Port Port Adelaide Adelaide 65. 65. Norwood, Norwood, Payneham Payneham && StSt Peters Peters 66. 66. Prospect Prospect 67. 67. Tea Tea Tree Tree Gully Gully 68. 68. Walkerville Walkerville

Adelaide AdelaideWest West 69. 69. Charles Charles Sturt Sturt 70. 70. Holdfast Holdfast Bay Bay 71. 71. Marion Marion 72. 72. West West Torrens Torrens

www.AgedCareGuide.com.au

agedcareguide.com.au

gional NT NT gional NT Regional NT Regional

0909 03 03 06 06 01 0404 0105 05 02 02

1010 07 07

13 13 11 11 08

12 12

SA & NT Edition 03

Regional NT Greater Darwin 01. 02. 03. 04. 05. 06.

Belyuen Coomalie Darwin Litchfield Palmerston Wagait

07. 08. 09. 10.

North Eastern

Central

East Arnhem Roper Gulf Tiwi Islands West Arnhem

14. Barkly 15. Central Desert

North Western

Southern 16. Alice Springs 17. MacDonnell

11. Katherine 12. Victoria Daly 13. West Daly

agedcareguide.com.au

Abbreviations HC High Care LC Low Care AC Aged Care ACAT Aged Care Assessment Team ACF Aged Care Facility Aged Care Service Aged Care Service(s) Apts Apartments Assoc Association ATSI Aboriginal, Torres Strait Islander Aust Australia(n) CALD Culturally and Linguistically Diverse CBC Centre Based Care CC Community Care/Care Community CDC Consumer Directed Care CHSP Commonwealth Home Support Programme Cncl Council Cnr Corner Com’ty Community Coop Cooperative Corp Corporation CS Community Service(s) Ct Court Ctr Centre D Divider DAP Daily Accommodation Payment DBMAS Dementia Behaviour Management Advisory Service Dem Dementia Dis Disability Dist District DRC Day Respite Centre DTC Day Therapy Centre DVA Department of Veterans’ Affairs Estn Eastern Fac Facility Fmr Former Gdns Gardens HC or H/Care Home Care HS or H/Serv Health Service(s) HCC Home Care Community HCS Home Care Service(s) HCSS Home & Carer Support Service(s) HL Healthy Living Hlth Health Hosp Hospital HSP/S Home Support Program/Service(s) HSS Home Support Services(s) IBC Inside Back Cover IFC Inside Front Cover IHC In Home Care IL Independent Living ILU Independent Living Unit(s)

Indep IT LGA LGBTIQ+ LHD Lwr Maint Mem Metro MPHS MPS Mt NH or N/Home N/hood NESB NRAS Nth(n NW OBC PAG Pk Prog Pt Pnt RAC RAD RAS RC Reg Res RLU RV SBRT SAH SE Serv SL Soc SRF SSG Sth Sthn STRC Supp SW Tce TCP VHC Vlg W/Centre Wstn

SA & NT Edition 03

Independent Information Technology Local Government Area(s) Lesbian Gay Bisexual Transgender Intersex Queer Local Health District Lower Maintenance Memorial Metropolitan Multi Purpose Health Service Multi Purpose Service Mount Nursing Home Neighbourhood Non-English Speaking Background National Rental Affordability Scheme North(ern) North West Outside Back Cover Planned Activity Group(s) Park Program(s) Port Point Residential Aged Care Refundable Accommodation Deposit Regional Assessment Service Residential Care Regional Residential Retirement Living Unit(s) Retirement Village Severe Behaviour Response Teams Support at Home South East(ern) Service(s) Supported Living Social Supported Residential Facility Social Support Group(s) South Southern Short Term Restorative Care Support/Supported South West(ern) Terrace Transition Care Program(s) Veterans’ Home Care Village Wellness Centre Western

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Metropolitan Metro North Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Aboriginal Community Services & 8346 9155 Note: ATSI Accept Care

& 8251 5186 ACH Group Home Care Services

& 1300 224 477

Partner Profile Page: 13 ACH Group Support at Home Program

& 1300 224 477

Note: Arabic, Cambodian, Greek, Italian, Muslim Partner Profile Page: 13 Adelaide Quality Care Services

& 1800 870 099

AnglicareSA Home and Community Services & 1800 317 009

Community Care Tailored Support & 0424 643 737

Partner Profile Page: 22-23

& 8429 1200

Ashlee Judd

& 1300 364 243 Bene Casa - Support at Home

& 8131 2000

Note: CALD, Italian Partner Profile Page: 37 BetterCare Direct

& 7444 4251

Calvary Home Care Adelaide & 1800 527 272 Note: ATSI, CALD Partner Profile Page: 21 Care Next Door

& 02 9666 7930 Chinese Welfare Services of SA

Community Support

Happy Living Home Care Packages

& 1300 911 728

Concept Care

HCA Home SA

& 02 9826 8494

& 1300 422 111

Continuity Care Australia

Helping Hand Metro Home Care Services & 1300 444 663 Note: CALD, LGBTIQ

& 1800 012 273

Direct Care Australia

& 1300 122 730

Note: French, Greek, Italian

Partner Profile Page: OBC

ECH Support at Home

HenderCare (SA) & 1300 764 433

& 1300 275 324 Note: NESB

& 1800 854 300

Five Good Friends Home Care Services

& 1300 875 377

& 1300 368 196

& 8212 2988

Partner Profile Page: 3

Alpha Support at Home & 1300 023 676

Partner Profile Page: 39

& 7088 0500

Alwyndor Support at Home & 8177 3200

Clayton Church Homes - Home Care Services & 0437 954 452

Home Support Services (SA)

Family Home Support Services & 8336 6637 Note: CALD

Aged Care Planning Home Care Services & 0433 897 083

Note: Chinese

Guardian Nursing Agency & 1300 133 633

Note: ATSI, CALD HomeCaring

Note: Asian, Chinese, Hindi, Indian, Vietnamese InHome Care SA

GOCSA Community Care Services

& 7200 5432

Note: European, Greek, Italian, Macedonian, Vietnamese

& 8363 5400

JCS Home & Community Support

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Support at Home: Metropolitan Metro North Just Better Care Adelaide & 7095 1000 Partner Profile Page: 30-31 Kalyra Help at Home & 8278 0390 Note: LGBTIQ Partner Profile Page: 19 Kanda & 1300 727 701

MCWA - Aged Care With A Difference

& 03 9318 1111

Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian

Meals on Wheels (SA) & 1800 854 453 Partner Profile Page: 35

KompleteCare & 8265 5696

Mr Meticulous Services - cleaning +house & 0402 317 313

Leonie's Caring & 1800 491 805

MRM Care Consultant & 0449 021 261

Let's Get Care (SA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

Murray Mallee Aged Care Group & 8532 2255

Prompt Care Home Care Packages SA & 1800 472 273 Reachwell Support

& 1300 473 224

Rembrandt Living Home Care

& 8198 0392

Note: Austrian, Dutch, German, Northern European Resthaven Support at Home Metropolitan Adelaide

St Louis Home Care - Adelaide, Adelaide Hills & Southern Vales & 8332 0950 Note: Greek, Italian, LGBTIQ, Latvian, Polish The CareSide

& 1300 854 080 The Good Meal Co.

& 1800 155 255

& 1300 136 633

Note: Fee-for-service available

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 33, IBC

Partner Profile Page: 79

Right at Home Adelaide Central & 8318 7926 Note: Oxygen and enteral feeding supplement

UCWB Home Care Packages (HCP) & 8245 7196

Partner Profile Page: 11

& 1800 615 677

Uniting Communities Home Care Packages

Life Care

My Care Solution & 1300 271 791

Partner Profile Page: 25

& 0428 717 379

My Meals

Salvos Home Care SA & 1300 111 227

Life Without Barriers SA & 1800 792 359

Nawiri Care Services & 7078 0377

Partner Profile Page: IFC-1

UnitingCare Wesley Bowden - Older People Support & 8245 7196

LingCare & 8371 0711 Note: CALD, Chinese

Patty Health and Care Support Services & 7009 4495

Scarlet Homecare & 8120 4069

& 8448 6280

& 1300 555 220

Lite n' Easy & 13 15 12 Partner Profile Page: 14-15 Lutheran Homes Group Glynde & 1300 320 505 Lutheran Homes Group Hope Valley

& 1300 320 505 Marion Care

& 1300 029 067

Pearl Home Care - Adelaide North & 0434 419 041 Pennwood Home Care & 8341 0401 Note: CALD, Eastern European, Greek, Hungarian, Serbian Pop-Up Health

& 1300 858 047 Programmed Care (Formerly Clinical Care Professionals SA) & 13 10 95

SA & NT Edition 03

UnitingSA Home Care

Silverchain SA

Partner Profile Page: 35

& 1300 650 803 Partner Profile Page: 27 Southern Cross Care (SA, NT & VIC) Home Care South Australia

& 1800 852 772

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088 Vivir healthcare

& 1300 184 847

Note: ATSI, CALD, LGBTIQ SSH Connect At Home Services

& 8409 1500 Note: Italian

Yellow Door Care

& 8362 3033

Partner Profile Page: 7

St Anna's Home Care Packages & 7078 6382 Note: Croatian, Polish, Ukrainian

Note: CALD, LGBTIQ

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Metropolitan Adelaide East Community Support & 8429 1200

InHome Care SA & 7200 5432

MRM Care Consultant & 0449 021 261

Complete Healthcare Connect & 07 3472 5655

JCS Home & Community Support & 8363 5400

Murray Mallee Aged Care Group & 8532 2255

Concept Care & 02 9826 8494

Just Better Care Adelaide & 7095 1000

My Care Solution & 1300 271 791

Accept Care & 8251 5186

Continuity Care Australia & 1800 012 273

Partner Profile Page: 30-31

My Meals & 0428 717 379

ACH Group Home Care Services & 1300 224 477

Country Health Connect Barossa Hills Fleurieu & 1800 944 912

Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Aboriginal Community Services & 8346 9155 Note: ATSI

Partner Profile Page: 13 ACH Group Support at Home Program & 1300 224 477 Note: Arabic, Cambodian, Greek, Italian, Muslim Partner Profile Page: 13 Aged Care Planning Home Care Services & 0433 897 083 Alpha Support at Home & 1300 023 676 Alwyndor Support at Home & 8177 3200 AnglicareSA Home and Community Services & 1800 317 009 Partner Profile Page: 22-23 Antwan Rizk & 7089 8388 Ashlee Judd & 1300 364 243 Bene Casa - Support at Home & 8131 2000 Note: CALD, Italian

Kalyra Help at Home & 8278 0390 Note: LGBTIQ Partner Profile Page: 19

Deaf Connect & 07 3892 8500

Kanda & 1300 727 701

Direct Care Australia & 1300 122 730 Note: French, Greek, Italian

KompleteCare & 8265 5696

Dovida - Adelaide & 8450 3933

Nawiri Care Services & 7078 0377 Patty Health and Care Support Services & 7009 4495 Pennwood Home Care & 8341 0401 Note: CALD, Eastern European, Greek, Hungarian, Serbian

Leonie's Caring & 1800 491 805

Pop-Up Health & 1300 858 047

Dovida Australia & 1300 008 018

Let's Get Care (SA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

ECH Support at Home & 1300 275 324 Note: NESB

Life Care & 1300 555 220

Family Home Support Services & 8336 6637 Note: CALD Five Good Friends Home Care Services & 1300 368 196 Partner Profile Page: 3 GOCSA Community Care Services & 7088 0500 Note: European, Greek, Italian, Macedonian, Vietnamese

Prompt Care Home Care Packages SA & 1800 472 273

Partner Profile Page: 25

Reachwell Support & 1300 473 224

Life Care & 1300 555 220

Rembrandt Living Home Care & 8198 0392 Note: Austrian, Dutch, German, Northern European

Partner Profile Page: 25 Life Without Barriers SA & 1800 792 359

Resthaven Support at Home Metropolitan Adelaide & 1300 136 633 Note: Fee-for-service available

LingCare & 8371 0711 Note: CALD, Chinese Lite n' Easy & 13 15 12

Partner Profile Page: 33, IBC

Partner Profile Page: 37

Guardian Nursing Agency & 1300 133 633

BetterCare Direct & 7444 4251

Happy Living Home Care Packages & 1300 911 728

Lumia Care & 02 9764 4488

Calvary Home Care Adelaide & 1800 527 272 Note: ATSI, CALD

HCA Home SA & 1300 422 111

Lutheran Homes Group Fullarton & 1300 320 505

Helping Hand Country Home Care Services & 1300 444 663 Note: ATSI, LGBTIQ

Marion Care & 1300 029 067

Partner Profile Page: 21 Care Next Door & 02 9666 7930 Chinese Welfare Services of SA & 8212 2988 Note: Chinese Partner Profile Page: 39 Clayton Church Homes - Home Care Services & 0437 954 452 Community Care Tailored Support & 0424 643 737

Partner Profile Page: OBC Helping Hand Metro Home Care Services & 1300 444 663 Note: CALD, LGBTIQ Partner Profile Page: OBC HenderCare (SA) & 1300 764 433 Home Support Services (SA) & 1800 854 300 Note: ATSI, CALD

Partner Profile Page: 14-15

SA & NT Edition 03

Resthaven Support at Home - Regional South Australia & 1300 136 633 Note: Fee-for-service available Partner Profile Page: 33, IBC Right at Home Adelaide Central & 8318 7926 Note: Oxygen and enteral feeding supplement

MCWA - Aged Care With A Difference & 03 9318 1111 Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian

Partner Profile Page: 11

Meals on Wheels (SA) & 1800 854 453

Partner Profile Page: 11

Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement

Salvos Home Care SA & 1300 111 227

Partner Profile Page: 35 Mr Meticulous Services - cleaning +house & 0402 317 313

Programmed Care (Formerly Clinical Care Professionals SA) & 13 10 95

Partner Profile Page: IFC-1 Scarlet Homecare & 8120 4069

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Metropolitan Adelaide East Silverchain SA & 1300 650 803 Partner Profile Page: 27 Southern Cross Care (SA, NT & VIC) Home Care South Australia & 1800 852 772 Note: ATSI, CALD, LGBTIQ SSH Connect At Home Services & 8409 1500 Note: Italian St Anna's Home Care Packages & 7078 6382 Note: Croatian, Polish, Ukrainian

St Louis Home Care - Adelaide, Adelaide Hills & Southern Vales & 8332 0950 Note: Greek, Italian, LGBTIQ, Latvian, Polish St Louis Home Care - Victor Harbor, Fleurieu Peninsula & Southern Vales & 8552 1481 Note: Greek, Italian, LGBTIQ, Latvian, Polish The CareSide & 1300 854 080 The Good Meal Co. & 1800 155 255

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ Partner Profile Page: 79 UCWB Home Care Packages (HCP) & 8245 7196 Uniting Communities Home Care Packages & 1800 615 677 Note: CALD, LGBTIQ UnitingCare Wesley Bowden - Older People Support & 8245 7196

UnitingSA Home Care & 8448 6280 Partner Profile Page: 35 Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088 Vivir healthcare & 1300 184 847 Yellow Door Care & 8362 3033 Partner Profile Page: 7 YNA Your Nursing Agency Home Care Services (SA) & 7129 5000

Metro South Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Aboriginal Community Services & 8346 9155 Note: ATSI Accept Care & 8251 5186 ACH Group Home Care Services & 1300 224 477 Partner Profile Page: 13 ACH Group Support at Home Program & 1300 224 477 Note: Arabic, Cambodian, Greek, Italian, Muslim Partner Profile Page: 13

Care Next Door & 02 9666 7930

HenderCare (SA) & 1300 764 433

Marion Care & 1300 029 067

Clayton Church Homes - Home Care Services & 0437 954 452

Home Support Services (SA) & 1800 854 300 Note: ATSI, CALD

Community Care Tailored Support & 0424 643 737

Just Better Care Adelaide & 7095 1000

MCWA - Aged Care With A Difference & 03 9318 1111 Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian

Community Support & 8429 1200

Partner Profile Page: 30-31

Concept Care & 02 9826 8494 Continuity Care Australia & 1800 012 273 Country Health Connect Barossa Hills Fleurieu & 1800 944 912

Direct Care Australia Aged Care Planning Home Care Services & 1300 122 730 & 0433 897 083 Note: French, Greek, Italian

Kalyra Help at Home & 8278 0390 Note: LGBTIQ

Meals on Wheels (SA) & 1800 854 453 Partner Profile Page: 35 Mr Meticulous Services - cleaning +house & 0402 317 313

Partner Profile Page: 19 Kanda & 1300 727 701

MRM Care Consultant & 0449 021 261

KompleteCare & 8265 5696

Murray Mallee Aged Care Group & 8532 2255

Leonie's Caring & 1800 491 805

My Care Solution & 1300 271 791

ECH Support at Home & 1300 275 324 Note: NESB

Let's Get Care (SA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

Five Good Friends Home Care Services & 1300 368 196

Life Care & 1300 555 220

Nawiri Care Services & 7078 0377

Partner Profile Page: 3

Partner Profile Page: 25

Guardian Nursing Agency & 1300 133 633

Life Care & 1300 555 220

Patty Health and Care Support Services & 7009 4495

Ashlee Judd & 1300 364 243

Happy Living Home Care Packages & 1300 911 728

Partner Profile Page: 25

BetterCare Direct & 7444 4251

HCA Home SA & 1300 422 111

Calvary Home Care Adelaide & 1800 527 272 Note: ATSI, CALD

Helping Hand Metro Home Care Services & 1300 444 663 Note: CALD, LGBTIQ

Alpha Support at Home & 1300 023 676 Alwyndor Support at Home & 8177 3200 AnglicareSA Home and Community Services & 1800 317 009 Partner Profile Page: 22-23

Partner Profile Page: 21

Partner Profile Page: OBC

My Meals & 0428 717 379

Pop-Up Health & 1300 858 047

Life Without Barriers SA & 1800 792 359

Programmed Care (Formerly Clinical Care Professionals SA) & 13 10 95

LingCare & 8371 0711 Note: CALD, Chinese

Prompt Care Home Care Packages SA & 1800 472 273 Reachwell Support & 1300 473 224

Lite n' Easy & 13 15 12 Partner Profile Page: 14-15

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Support at Home: Metropolitan Metro South Rembrandt Living Home Care & 8198 0392 Note: Austrian, Dutch, German, Northern European Resthaven Support at Home Metropolitan Adelaide & 1300 136 633 Note: Fee-for-service available Partner Profile Page: 33, IBC Resthaven Support at Home - Regional South Australia & 1300 136 633 Note: Fee-for-service available Partner Profile Page: 33, IBC Scarlet Homecare & 8120 4069

Silverchain SA & 1300 650 803 Partner Profile Page: 27 Southern Cross Care (SA, NT & VIC) Home Care South Australia & 1800 852 772 Note: ATSI, CALD, LGBTIQ SSH Connect At Home Services & 8409 1500 Note: Italian St Anna's Home Care Packages & 7078 6382 Note: Croatian, Polish, Ukrainian St Louis Home Care - Adelaide, Adelaide Hills & Southern Vales & 8332 0950 Note: Greek, Italian, LGBTIQ, Latvian, Polish

St Louis Home Care - Victor Harbor, Fleurieu Peninsula & Southern Vales & 8552 1481 Note: Greek, Italian, LGBTIQ, Latvian, Polish The CareSide & 1300 854 080

Uniting Communities Home Care Packages & 1800 615 677 Note: CALD, LGBTIQ UnitingCare Wesley Bowden - Older People Support & 8245 7196 Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

The Good Meal Co. & 1800 155 255 Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

Vivir healthcare & 1300 184 847

Partner Profile Page: 79 UCWB Home Care Packages (HCP) & 8245 7196

Yellow Door Care & 8362 3033 Partner Profile Page: 7

Adelaide North Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Aboriginal Community Services & 8346 9155 Note: ATSI Accept Care & 8251 5186 ACH Group Home Care Services & 1300 224 477 Partner Profile Page: 13 ACH Group Support at Home Program & 1300 224 477 Note: Arabic, Cambodian, Greek, Italian, Muslim Partner Profile Page: 13

Aged Care Planning Home Care Services Barunga Community Care & 0433 897 083 & 8635 0526 Alpha Support at Home & 1300 023 676 Alwyndor Support at Home & 8177 3200 AnglicareSA Home and Community Services & 1800 317 009 Partner Profile Page: 22-23 Antwan Rizk & 7089 8388 Ashlee Judd & 1300 364 243 Barossa Village Home Care & 8562 0300

Partner Profile Page: 5 Bene Casa - Support at Home & 8131 2000 Note: CALD, Italian Partner Profile Page: 37

SA & NT Edition 03

Partner Profile Page: 39 Clayton Church Homes - Home Care Services & 0437 954 452 Community Care Tailored Support & 0424 643 737

BetterCare Direct & 7444 4251 Calvary Home Care Adelaide & 1800 527 272 Note: ATSI, CALD

Community Support & 8429 1200

Partner Profile Page: 21

Concept Care & 02 9826 8494

Care Next Door & 02 9666 7930

Continuity Care Australia & 1800 012 273

Chinese Welfare Services of SA & 8212 2988 Note: Chinese

Country Health Connect Barossa Hills Fleurieu & 1800 944 912

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Metropolitan Adelaide North Country Home Services Yorke Peninsula, Kanda Lower North, Barossa & Gawler & 1300 727 701 & 1300 773 202 KompleteCare Direct Care Australia & 8265 5696 & 1300 122 730 Leonie's Caring Note: French, Greek, Italian & 1800 491 805 ECH Support at Home Let's Get Care (SA) & 1300 275 324 & 1300 497 442 Note: NESB Note: ATSI, CALD, LGBTIQ, NESB Family Home Support Services Life Care & 8336 6637 & 1300 555 220 Note: CALD Partner Profile Page: 25 Five Good Friends Home Care Services & 1300 368 196 Life Care & 1300 555 220 Partner Profile Page: 3 Guardian Nursing Agency & 1300 133 633 Happy Living Home Care Packages & 1300 911 728 HCA Home SA & 1300 422 111 Helping Hand Country Home Care Services & 1300 444 663 Note: ATSI, LGBTIQ Partner Profile Page: OBC Helping Hand Metro Home Care Services & 1300 444 663 Note: CALD, LGBTIQ

Partner Profile Page: 25 Life Without Barriers SA & 1800 792 359 LingCare & 8371 0711 Note: CALD, Chinese Lite n' Easy & 13 15 12 Partner Profile Page: 14-15 Marion Care & 1300 029 067

Partner Profile Page: OBC

MCWA - Aged Care With A Difference & 03 9318 1111 Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian

HenderCare (SA) & 1300 764 433

Meals on Wheels (SA) & 1800 854 453

Home Support Services (SA) & 1800 854 300 Note: ATSI, CALD

Partner Profile Page: 35

InHome Care SA & 7200 5432 JCS Home & Community Support & 8363 5400 Just Better Care Adelaide & 7095 1000

Mr Meticulous Services - cleaning +house & 0402 317 313 MRM Care Consultant & 0449 021 261 My Care Solution & 1300 271 791

Partner Profile Page: 30-31

My Meals & 0428 717 379

Kalyra Help at Home & 8278 0390 Note: LGBTIQ

Nawiri Care Services & 7078 0377

Patty Health and Care Support Services & 7009 4495 Pearl Home Care - Adelaide North & 0434 419 041 Pennwood Home Care & 8341 0401 Note: CALD, Eastern European, Greek, Hungarian, Serbian Pop-Up Health & 1300 858 047 Programmed Care (Formerly Clinical Care Professionals SA) & 13 10 95 Prompt Care Home Care Packages SA & 1800 472 273 Reachwell Support & 1300 473 224 Rembrandt Living Home Care & 8198 0392 Note: Austrian, Dutch, German, Northern European

Southern Cross Care (SA, NT & VIC) Home Care South Australia & 1800 852 772 Note: ATSI, CALD, LGBTIQ SSH Connect At Home Services & 8409 1500 Note: Italian St Anna's Home Care Packages & 7078 6382 Note: Croatian, Polish, Ukrainian St Louis Home Care - Adelaide, Adelaide Hills & Southern Vales & 8332 0950 Note: Greek, Italian, LGBTIQ, Latvian, Polish The CareSide & 1300 854 080 The Good Meal Co. & 1800 155 255 Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

Resthaven Support at Home Metropolitan Adelaide & 1300 136 633 Note: Fee-for-service available

Partner Profile Page: 79

Partner Profile Page: 33, IBC

Uniting Communities Home Care Packages & 1800 615 677 Note: CALD, LGBTIQ

Resthaven Support at Home - Regional South Australia & 1300 136 633 Note: Fee-for-service available Partner Profile Page: 33, IBC

UCWB Home Care Packages (HCP) & 8245 7196

UnitingCare Wesley Bowden - Older People Support & 8245 7196

Right at Home RightCare & 07 3054 1360 Note: Oxygen and enteral feeding supplement

UnitingSA Home Care & 8448 6280

Partner Profile Page: 11

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Salvos Home Care SA & 1300 111 227 Partner Profile Page: IFC-1 Scarlet Homecare & 8120 4069

Partner Profile Page: 35

Vivir healthcare & 1300 184 847 Yellow Door Care & 8362 3033

Silverchain SA & 1300 650 803

Partner Profile Page: 7

Partner Profile Page: 27

Partner Profile Page: 19

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Support at Home: Metropolitan Adelaide West Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Aboriginal Community Services & 8346 9155 Note: ATSI

Direct Care Australia & 1300 122 730 Note: French, Greek, Italian ECH Support at Home & 1300 275 324 Note: NESB

Accept Care & 8251 5186

Family Home Support Services & 8336 6637 Note: CALD

ACH Group Home Care Services & 1300 224 477

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 13

Partner Profile Page: 3

ACH Group Support at Home Program & 1300 224 477 Note: Arabic, Cambodian, Greek, Italian, Muslim

GOCSA Community Care Services & 7088 0500 Note: European, Greek, Italian, Macedonian, Vietnamese

Partner Profile Page: 13

Guardian Nursing Agency & 1300 133 633

Aged Care Planning Home Care Services & 0433 897 083 Happy Living Home Care Packages & 1300 911 728 Alpha Support at Home & 1300 023 676 HCA Home SA & 1300 422 111 Alwyndor Support at Home & 8177 3200 Helping Hand Metro Home Care Services AnglicareSA Home and Community & 1300 444 663 Services Note: CALD, LGBTIQ & 1800 317 009 Partner Profile Page: OBC Partner Profile Page: 22-23 Ashlee Judd & 1300 364 243

HenderCare (SA) & 1300 764 433

Bene Casa - Support at Home & 8131 2000 Note: CALD, Italian

Home Support Services (SA) & 1800 854 300 Note: ATSI, CALD

Partner Profile Page: 37

HomeCaring & 1300 875 377 Note: Asian, Chinese, Hindi, Indian, Vietnamese

BetterCare Direct & 7444 4251 Calvary Home Care Adelaide & 1800 527 272 Note: ATSI, CALD

InHome Care SA & 7200 5432

Partner Profile Page: 21

JCS Home & Community Support & 8363 5400

Care Next Door & 02 9666 7930

Just Better Care Adelaide & 7095 1000

Chinese Welfare Services of SA & 8212 2988 Note: Chinese

Partner Profile Page: 30-31

Partner Profile Page: 39 Clayton Church Homes - Home Care Services & 0437 954 452 Community Care Tailored Support & 0424 643 737 Community Support & 8429 1200 Concept Care & 02 9826 8494 Continuity Care Australia & 1800 012 273

Kalyra Help at Home & 8278 0390 Note: LGBTIQ

Life Care & 1300 555 220

Rembrandt Living Home Care & 8198 0392 Note: Austrian, Dutch, German, Northern European

Partner Profile Page: 25 Life Care & 1300 555 220

Resthaven Support at Home Metropolitan Adelaide & 1300 136 633 Note: Fee-for-service available

Partner Profile Page: 25 Life Without Barriers SA & 1800 792 359

Partner Profile Page: 33, IBC Scarlet Homecare & 8120 4069

LingCare & 8371 0711 Note: CALD, Chinese

Silverchain SA & 1300 650 803

Lite n' Easy & 13 15 12

Partner Profile Page: 27

Partner Profile Page: 14-15

Southern Cross Care (SA, NT & VIC) Home Care South Australia & 1800 852 772 Note: ATSI, CALD, LGBTIQ

Marion Care & 1300 029 067 MCWA - Aged Care With A Difference & 03 9318 1111 Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian Meals on Wheels (SA) & 1800 854 453 Partner Profile Page: 35 Mr Meticulous Services - cleaning +house & 0402 317 313 MRM Care Consultant & 0449 021 261 Murray Mallee Aged Care Group & 8532 2255 My Care Solution & 1300 271 791

Nawiri Care Services & 7078 0377

St Louis Home Care - Adelaide, Adelaide Hills & Southern Vales & 8332 0950 Note: Greek, Italian, LGBTIQ, Latvian, Polish The CareSide & 1300 854 080 The Good Meal Co. & 1800 155 255 The House of St Hilarion & 8409 1500 Note: European, Italian, Vietnamese

Partner Profile Page: 79

Patty Health and Care Support Services & 7009 4495

UCWB Home Care Packages (HCP) & 8245 7196

Pearl Home Care - Adelaide North & 0434 419 041

Uniting Communities Home Care Packages & 1800 615 677 Note: CALD, LGBTIQ

Partner Profile Page: 19 Kanda & 1300 727 701

Pop-Up Health & 1300 858 047

KompleteCare & 8265 5696

Programmed Care (Formerly Clinical Care Professionals SA) & 13 10 95

Let's Get Care (SA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

St Anna's Home Care Packages & 7078 6382 Note: Croatian, Polish, Ukrainian

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

My Meals & 0428 717 379

Pennwood Home Care & 8341 0401 Note: CALD, Eastern European, Greek, Hungarian, Serbian

Leonie's Caring & 1800 491 805

SSH Connect At Home Services & 8409 1500 Note: Italian

UnitingCare Wesley Bowden - Older People Support & 8245 7196 UnitingSA Home Care & 8448 6280 Partner Profile Page: 35

Prompt Care Home Care Packages SA & 1800 472 273

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Reachwell Support & 1300 473 224

Vivir healthcare & 1300 184 847 Yellow Door Care & 8362 3033 Partner Profile Page: 7

SA & NT Edition 03

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Regional South Australia Support at Home: Regional South Australia Far North West Far North West

Abigail Mamas Healthcare Services Abigail Healthcare Services 0401Mamas 093 396 & 093 396 & 0401 Note: African, Arabic, Asian, Austrian, Note: African, Arabic, Asian, Austrian, Northern European Northern European Aboriginal Community Services Aboriginal Community Services & 8346 9155 & 8346 Note: ATSI9155 Note: ATSI Ashlee Judd Ashlee 364 243 & 1300Judd & 1300 364 243 BetterCare Direct BetterCare Direct & 7444 4251 & 7444 4251 Care Next Door Care 9666Door 7930 & 02Next & 02 9666 7930 Community Support Community Support & 8429 1200 & 8429 1200 Concept Care Concept Care 8494 & 02 9826 & 02 9826 8494 Continuity Care Australia Continuity Care 273Australia & 1800 012 & 1800 012 273 Country Health Connect Coober Pedy CountryCare Health Connect Coober Pedy Home Packages Home Care 944Packages 912 & 1800 & 1800 944 912 Country Health Connect Eyre Home Care Country PackagesHealth Connect Eyre Home Care Packages & 1800 944 912 & 1800 Note: ATSI944 912 Note: ATSI

North North

Abigail Mamas Healthcare Services Abigail Healthcare Services 0401Mamas 093 396 & 093 396 & 0401 Note: African, Arabic, Asian, Austrian, Note: African, Arabic, Asian, Austrian, Northern European Northern European Aboriginal Community Services Aboriginal Community Services & 8346 9155 & 8346 Note: ATSI9155 Note: ATSI Ashlee Judd Ashlee 364 243 & 1300Judd & 1300 364 243 Barunga Community Care Barunga Care 8635 Community 0526 & & 8635 0526 Partner Profile Page: 5 Partner Profile Page: 5 BetterCare Direct BetterCare Direct & 7444 4251 & 7444 4251 Care Next Door Care 9666Door 7930 & 02Next & 02 9666 7930 Community Support Community Support & 8429 1200 & 8429 1200 Concept Care Concept Care 8494 & 02 9826 & 02 9826 8494 Continuity Care Australia Continuity Care 273Australia & 1800 012 & 1800 012 273 Country Health Connect Coober Pedy CountryCare Health Connect Coober Pedy Home Packages Home Care 944Packages 912 & 1800 & 1800 944 912

Country Health Connect Flinders & Country Health Connect Upper North Home Care Flinders Packages& Upper North 1800 944Home 912 Care Packages & & 1800 944 912 Five Good Friends Home Care Services Five Good368 Friends 196 Home Care Services & 1300 & 1300 368 196 Partner Profile Page: 3 Partner Profile Page: 3 Guardian Nursing Agency Guardian Nursing 633 Agency & 1300 133 & 1300 133 633 Happy Living Home Care Packages Happy Home Care Packages 911 728 & 1300Living & 1300 911 728 HCA Home SA HCA Home 422SA111 & 1300 & 1300 422 111 Helping Hand Country Home Care Helping Hand Country Home Care Services Services & 1300 444 663 444 663 & 1300 Note: ATSI, LGBTIQ Note: ATSI, LGBTIQ Partner Profile Page: OBC Partner Profile Page: OBC HenderCare (SA) HenderCare 1300 764(SA) 433 & & 1300 764 433 Just Better Care Adelaide Just Better Care Adelaide 1000 & 7095 & 7095 1000 Partner Profile Page: 30-31 Partner Profile Page: 30-31 Kanda Kanda & 1300 727 701 & 1300 727 701 Leonie's Caring Leonie's 491 805 & 1800 Caring & 1800 491 805

Country Health Connect Eyre Home Care Country Health Connect Eyre Home Care Packages Packages 1800 944 912 & & 1800 Note: ATSI944 912 Note: ATSI Country Health Connect Flinders & CountryNorth Health Connect Upper Home Care Flinders Packages& Upper North 944Home 912 Care Packages & 1800 & 1800 944 912 Country Health Connect Yorke & Country Yorke & NorthernHealth Home Connect Care Packages Northern Home 912Care Packages & 1800 944 & 1800 Note: ATSI944 912 Note: ATSI Five Good Friends Home Care Services Five Good368 Friends 196 Home Care Services & 1300 & 1300 368 196 Partner Profile Page: 3 Partner Profile Page: 3 Guardian Nursing Agency Guardian Nursing 1300 133 633 Agency & & 1300 133 633 Happy Living Home Care Packages Happy Home Care Packages 911 728 & 1300Living & 1300 911 728 HCA Home SA HCA Home 422SA111 & 1300 & 1300 422 111 Helping Hand Country Home Care Helping Hand Country Home Care Services Services 1300 444 663 & 444 663 & 1300 Note: ATSI, LGBTIQ Note: ATSI, LGBTIQ Partner Profile Page: OBC Partner Profile Page: OBC

Patty Health and Care Support Services

Let's Get Care (SA)

Let's Get 497 Care442 (SA) & 1300 497 442 LGBTIQ, NESB & 1300 Note: ATSI, CALD,

Patty Health 4495and Care Support Services & 7009 & 7009 4495

Note: ATSI, CALD, LGBTIQ, NESB Lite n' Easy Lite13 n' 15 Easy 12 & & 13 15 12 Partner Profile Page: 14-15 Partner Profile Page: 14-15 Matthew Flinders Home Care Packages Matthew Flinders Home Care Packages & 8683 3970 & 8683 3970 MCWA - Aged Care With A Difference MCWA - Aged Care With A Difference 1111 & 03 9318 9318 1111 & 03Bosnian, Note: CALD, Croatian, European, Note: Bosnian, CALD,Italian, Croatian, European, Former Yugoslavian, LGBTIQ, Former Yugoslavian, LGBTIQ, Macedonian, Maltese,Italian, Russian, Serbian, Macedonian, Russian, Serbian, Slavic, Turkish,Maltese, Ukrainian Slavic, Turkish, Ukrainian Meals on Wheels (SA) Meals Wheels 453 (SA) & 1800on854 & 1800 854 453 Partner Profile Page: 35 Partner Profile Page: 35 Mr Meticulous Services - cleaning Mr Meticulous Services - cleaning +house +house & 0402 317 313 & 0402 317 313 MRM Care Consultant MRM Care Consultant 021 261 & 0449 & 0449 021 261 My Meals My Meals717 379 & 0428 & 0428 717 379 Nawiri Care Services Nawiri Services 0377 & 7078Care & 7078 0377

Reachwell Support Reachwell Support 224 & 1300 473 & 1300 473 224 The CareSide The CareSide 854 080 & 1300 & 1300 854 080 The Good Meal Co. The Good155 Meal 255Co. & 1800 & 1800 155 255 Trilogy Care Trilogy 459 190 & 1300Care 459 190 LGBTIQ & 1300 Note: ATSI, CALD, Note: ATSI, CALD, LGBTIQ Partner Profile Page: 79 Partner Profile Page: 79 UCWB Home Care Packages (HCP) UCWB 7196Care Packages (HCP) & 8245Home & 8245 7196 Umoona Aged Care (Tjilpi Tjuta Kanyini) Umoona Aged921 Care (Tjilpi Tjuta Kanyini) & 0417 880 & 0417 Note: ATSI880 921 Note: ATSI Uniting Communities Home Care Uniting Communities Home Care Packages Packages & 1800 615 677 615LGBTIQ 677 & 1800 Note: CALD, Note: CALD, LGBTIQ UnitingCare Wesley Bowden - Older UnitingCare Wesley Bowden - Older People Support People 7196 & 8245Support & 8245 7196 Vege2go(vegan, vegetarian, gluten free, Vege2go(vegan, low fodmap mealvegetarian, provider) gluten free, low fodmap 876meal 088 provider) & 0450 & 0450 876 088

HenderCare (SA) HenderCare 1300 764(SA) 433 & & 1300 764 433 Just Better Care Adelaide Just7095 Better Care Adelaide 1000 & & 7095 1000 Partner Profile Page: 30-31 Partner Profile Page: 30-31 Kanda Kanda 1300 727 701 & & 1300 727 701 Leonie's Caring Leonie's 491 805 & 1800 Caring & 1800 491 805 Let's Get Care (SA) Let's Get 497 Care442 (SA) & 1300 497 442 LGBTIQ, NESB & 1300 Note: ATSI, CALD, Note: ATSI, CALD, LGBTIQ, NESB Lite n' Easy Lite Easy 12 & 13n' 15 & 13 15 12 Partner Profile Page: 14-15 Partner Profile Page: 14-15 MCWA - Aged Care With A Difference MCWA - Aged Care With A Difference 03 9318 1111 & 9318 1111 & 03Bosnian, Note: CALD, Croatian, European, Note: Bosnian, CALD,Italian, Croatian, European, Former Yugoslavian, LGBTIQ, Former Yugoslavian, LGBTIQ, Macedonian, Maltese,Italian, Russian, Serbian, Macedonian, Russian, Serbian, Slavic, Turkish,Maltese, Ukrainian Slavic, Turkish, Ukrainian Meals on Wheels (SA) Meals Wheels 453 (SA) & 1800on854 & 1800 854 453 Partner Profile Page: 35 Partner Profile Page: 35

Mr Meticulous Services - cleaning Mr Meticulous Services - cleaning +house +house & 0402 317 313 & 0402 317 313 MRM Care Consultant MRM Care Consultant 021 261 & 0449 & 0449 021 261 My Meals My Meals717 379 & 0428 & 0428 717 379 Nawiri Care Services Nawiri Services 0377 & 7078Care & 7078 0377 Patty Health and Care Support Services Patty Health 4495and Care Support Services & 7009 & 7009 4495 Reachwell Support Reachwell Support 224 & 1300 473 & 1300 473 224 Salvos Home Care SA Salvos Care SA 1300Home 111 227 & & 1300 111 227 Partner Profile Page: IFC-1 Partner Profile Page: IFC-1 Star of the Sea In-Home & Community Star of the Sea In-Home & Community Care Care8823 0019 & 0019Accredited Veterans Home & 8823 Note: LGBTIQ; Note:provider LGBTIQ; Accredited Veterans Home Care Care provider Partner Profile Page: 17 Partner Profile Page: 17 The CareSide The1300 CareSide 854 080 & & 1300 854 080

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Support at Home: Regional South Australia North continued The Good Meal Co. & 1800 155 255

UCWB Home Care Packages (HCP) & 8245 7196

Trilogy Care

Uniting Communities Home Care Packages & 1800 615 677 Note: CALD, LGBTIQ

& 1300 459 190

Note: ATSI, CALD, LGBTIQ Partner Profile Page: 79

UnitingCare Wesley Bowden - Older People Support & 8245 7196

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

UnitingSA Home Care

Wami Kata Old Folks Home & 8641 1233 Note: ATSI

& 8448 6280

Partner Profile Page: 35

Mid North Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Aboriginal Community Services & 8346 9155 Note: ATSI Ashlee Judd & 1300 364 243 Barunga Community Care & 8635 0526 Partner Profile Page: 5 BetterCare Direct & 7444 4251 Care Next Door & 02 9666 7930 Community Support & 8429 1200 Concept Care & 02 9826 8494 Continuity Care Australia & 1800 012 273 Country Health Connect Barossa Hills Fleurieu & 1800 944 912 Country Health Connect Flinders & Upper North Home Care Packages & 1800 944 912

Country Health Connect Yorke & Northern Home Care Packages & 1800 944 912 Note: ATSI

Leonie's Caring & 1800 491 805

Pop-Up Health & 1300 858 047

Let's Get Care (SA) & 1300 497 442 Country Home Services Yorke Peninsula, Note: ATSI, CALD, LGBTIQ, NESB Lower North, Barossa & Gawler Lite n' Easy & 1300 773 202 & 13 15 12 Five Good Friends Home Care Services Partner Profile Page: 14-15 & 1300 368 196 MCWA - Aged Care With A Difference Partner Profile Page: 3 & 03 9318 1111 Note: Bosnian, CALD, Croatian, European, Guardian Nursing Agency Former Yugoslavian, Italian, LGBTIQ, & 1300 133 633 Macedonian, Maltese, Russian, Serbian, Happy Living Home Care Packages Slavic, Turkish, Ukrainian & 1300 911 728 Meals on Wheels (SA) HCA Home SA & 1800 854 453 & 1300 422 111 Partner Profile Page: 35 Helping Hand Country Home Care Mr Meticulous Services - cleaning Services +house & 1300 444 663 & 0402 317 313 Note: ATSI, LGBTIQ MRM Care Consultant Partner Profile Page: OBC & 0449 021 261 HenderCare (SA) My Meals & 1300 764 433 & 0428 717 379 Just Better Care Adelaide Nawiri Care Services & 7095 1000 & 7078 0377 Partner Profile Page: 30-31 Patty Health and Care Support Services KompleteCare & 7009 4495 & 8265 5696

Reachwell Support & 1300 473 224 Star of the Sea In-Home & Community Care & 8823 0019 Note: LGBTIQ; Accredited Veterans Home Care provider Partner Profile Page: 17 The CareSide & 1300 854 080 The Good Meal Co. & 1800 155 255 Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ Partner Profile Page: 79 UCWB Home Care Packages (HCP) & 8245 7196 Uniting Communities Home Care Packages & 1800 615 677 Note: CALD, LGBTIQ UnitingCare Wesley Bowden - Older People Support & 8245 7196 Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

East Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Aboriginal Community Services & 8346 9155 Note: ATSI Ashlee Judd & 1300 364 243 BetterCare Direct & 7444 4251 Care Next Door & 02 9666 7930

Community Support & 8429 1200

Guardian Nursing Agency & 1300 133 633

Concept Care & 02 9826 8494

Happy Living Home Care Packages & 1300 911 728

SA & NT Edition 03

Partner Profile Page: 19

Continuity Care Australia & 1800 012 273

HCA Home SA & 1300 422 111

Kanda & 1300 727 701

Country Health Connect Riverland Mallee Coorong Home Care Packages & 1800 944 912 Note: ATSI

HenderCare (SA) & 1300 764 433

KompleteCare & 8265 5696

Just Better Care Adelaide

Leonie's Caring & 1800 491 805

Partner Profile Page: 30-31

Let's Get Care (SA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

Five Good Friends Home Care Services & 1300 368 196

& 7095 1000

Partner Profile Page: 3

Kalyra Help at Home & 8278 0390 Note: LGBTIQ

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Regional South Australia East continued Lite n' Easy & 13 15 12

Murray Mallee Aged Care Group & 8532 2255

Partner Profile Page: 14-15

My Meals & 0428 717 379

MCWA - Aged Care With A Difference & 03 9318 1111 Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian Meals on Wheels (SA) & 1800 854 453 Partner Profile Page: 35 Mr Meticulous Services - cleaning +house & 0402 317 313 MRM Care Consultant & 0449 021 261

Silverchain SA & 1300 650 803

UCWB Home Care Packages (HCP) & 8245 7196

Partner Profile Page: 27

Uniting Communities Home Care Packages & 1800 615 677 Note: CALD, LGBTIQ

Nawiri Care Services & 7078 0377

SSH Connect At Home Services & 8409 1500 Note: Italian

Patty Health and Care Support Services & 7009 4495

The CareSide & 1300 854 080

Reachwell Support & 1300 473 224

The Good Meal Co. & 1800 155 255

Resthaven Support at Home - Regional South Australia & 1300 136 633 Note: Fee-for-service available

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

UnitingCare Wesley Bowden - Older People Support & 8245 7196 UnitingSA Home Care

& 8448 6280

Partner Profile Page: 35 Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Partner Profile Page: 79

Partner Profile Page: 33, IBC

South East Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Aboriginal Community Services & 8346 9155 Note: ATSI Ashlee Judd & 1300 364 243 BetterCare Direct & 7444 4251

Country Health Connect Yorke & Northern Home Care Packages & 1800 944 912 Note: ATSI

Partner Profile Page: 3 Guardian Nursing Agency & 1300 133 633 Happy Living Home Care Packages & 1300 911 728

Care Next Door & 02 9666 7930

HCA Home SA & 1300 422 111

Community Support & 8429 1200

HenderCare (SA) & 1300 764 433

Concept Care & 02 9826 8494

& 7095 1000

Country Health Connect Limestone Coast Home Care Packages & 1800 944 912 Note: ATSI Country Health Connect Riverland Mallee Coorong Home Care Packages & 1800 944 912 Note: ATSI

Resthaven Support at Home - Regional South Australia & 1300 136 633 Note: Fee-for-service available

Partner Profile Page: 14-15

MCWA - Aged Care With A Difference Country Home Services Yorke Peninsula, & 03 9318 1111 Lower North, Barossa & Gawler Note: Bosnian, CALD, Croatian, European, & 1300 773 202 Former Yugoslavian, Italian, LGBTIQ, Five Good Friends Home Care Services Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian & 1300 368 196

Boandik Community Care, across the Limestone Coast & 8724 1251

Continuity Care Australia & 1800 012 273

Lite n' Easy & 13 15 12

Just Better Care Adelaide

Partner Profile Page: 30-31 KompleteCare & 8265 5696 Leonie's Caring & 1800 491 805 Let's Get Care (SA) & 1300 497 442 Note: ATSI, CALD, LGBTIQ, NESB

Partner Profile Page: 33, IBC Silverchain SA & 1300 650 803 Partner Profile Page: 27

Meals on Wheels (SA) & 1800 854 453

The CareSide & 1300 854 080

Partner Profile Page: 35

The Good Meal Co. & 1800 155 255

Mr Meticulous Services - cleaning +house & 0402 317 313

Trilogy Care

& 1300 459 190

Note: ATSI, CALD, LGBTIQ

MRM Care Consultant & 0449 021 261

Partner Profile Page: 79

Murray Mallee Aged Care Group & 8532 2255

UCWB Home Care Packages (HCP) & 8245 7196

My Meals & 0428 717 379

Uniting Communities Home Care Packages & 1800 615 677 Note: CALD, LGBTIQ

Nawiri Care Services & 7078 0377 Patty Health and Care Support Services & 7009 4495

UnitingCare Wesley Bowden - Older People Support & 8245 7196

Pop-Up Health & 1300 858 047

& 8448 6280

Reachwell Support & 1300 473 224

UnitingSA Home Care

Partner Profile Page: 35 Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Support at Home: Northern Territory Greater Darwin Abigail Mamas Healthcare Services Pty Ltd & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Ali-Curung Aged Care

& 8964 1580 Note: ATSI

Calvary Home Care Tiwi Islands & 1800 527 272 Note: ATSI

Guardian Nursing Agency & 1300 133 633

Partner Profile Page: 21

& 8979 9478

Care Next Door

& 02 9666 7930 Care Services Australia

Alpurrurulam Aged Care & 07 4748 4800 Note: ATSI Amoonguna Home Care Service

& 8953 7618 Note: ATSI

& 1300 455 322

Central Desert Regional Council Aged Care Services & 8958 9500 Note: ATSI Continuity Care Australia Pty Ltd

Ampilatwatja Aged Care & 8956 9229 Note: ATSI Anglicare NT Community Care Alice Springs & 8951 8000 Note: ATSI Anglicare NT Community Care Darwin & 8985 0000 Note: ATSI Anglicare NT Community Care East Arnhem & 8939 3400 Note: ATSI

& 1800 012 273

East Arnhem Regional Council Aged & Disability Services & 8986 8918 Note: ATSI - Packages for regional clients, not community specific Elliott Aged Care

& 8969 2167 Note: ATSI

Finke (Aputula) Home Care Service & 8956 0433 Note: ATSI Five Good Friends Home Care Services & 1300 368 196

Areyonga (Utju) Home Care Service

Partner Profile Page: 3

Note: ATSI

Galiwinku Aged & Disability Service & 8979 8811 Note: ATSI - Packages for regional clients, not community specific

& 8954 8254

Arlparra Aged Care & 8956 9010 Note: ATSI ARRCS Community Care Darwin

& 8982 5200 Note: ATSI

Ashlee Judd

& 1300 364 243 Calvary Home Care Darwin & 1800 527 272 Note: NESB Partner Profile Page: 21

Gapuwiyak Aged & Disability Service

& 8970 3305

Note: ATSI - Packages for regional clients, not community specific Golden Glow Nursing Services Darwin

Gunbalanya Community Care Note: ATSI

Home Support Services (NT)

& 1800 854 300 Note: ATSI, CALD

Julalikari Council Community Care

& 8962 2463

Just Better Care Northern Territory (Katherine) & 0439 771 672 Partner Profile Page: 30-31

SA & NT Edition 03

Mount Liebig Aged Care Note: ATSI

Larrakia Nation Home Care Packages

& 8985 6811

Mr Meticulous Services - cleaning +house & 0402 317 313 MRM Care Consultant

& 0449 021 261

Note: ATSI

Laynhapuy Homelands Aged Care Note: ATSI

My Meals

& 0428 717 379 Nauiyu Daly River Aged Care Service

& 8977 8900 Note: ATSI

Life Without Barriers Alice Springs

& 1800 792 359

Minyerri Aged Care

& 8975 9797 & 8964 8024

Kalkarindji Daguragu Aged Care Service & 8977 0130 Note: ATSI

Leonie's Caring & 1800 491 805

Minjilang Community Care

& 8979 9478 Note: ATSI

Kakadu Community Care & 8979 9478 Note: ATSI

Golden Glow Nursing Services Katherine & Pine Creek & 8927 2756 Note: ATSI

Milingimbi Aged & Disability Service

& 8970 1713 Note: ATSI

Note: ATSI

& 8939 1800

MCWA - Aged Care With A Difference

& 03 9318 1111

Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian

Imanpa Home Care Service & 8954 9059 Note: ATSI

Life Without Barriers NSW/ACT

& 1800 792 359

Ltyentye Apurte Community Care Haasts Bluff (Ikuntji) Home Care Service & 8956 0899 Note: ATSI & 8964 7103 Note: ATSI Mala'la Aged Care & Community Services Happy Living Home Care Packages & 1300 911 728 & 8979 5474 Note: ATSI Hermannsburg (Ntaria) Home Care Service Marthakal Homelands Health Service & 8956 2994 & 8970 5515 Note: ATSI Note: ATSI

& 8927 2756 Note: ATSI

Life Without Barriers Darwin & 1800 792 359

Papunya (Warumpi) Home Care Service

& 8956 8968 Note: ATSI

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Northern Territory Greater Darwin continued Patty Health and Care Support Services & 7009 4495 Peppimenarti Aged Care Service

& 8978 2377 Note: ATSI

Purple House Aged & Disability Care

& 8953 6444 Note: ATSI

Ramingining Aged & Disability Service

& 8970 3910

Note: ATSI - Packages for regional clients, not community specific

Reachwell Support Pty Ltd & 1300 473 224 Regis Home Care Darwin & 1300 188 740 Right at Home Northern Territory & 7919 7144 Note: Oxygen and enteral feeding supplement Partner Profile Page: 11

Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399 Note: ATSI

TeamHEALTH & 8943 9600 Note: Packages for clients with mental health needs

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

Roper Gulf Regional Council Community Services & 8972 9047 Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area

Thamarrurr Aged Care Service & 8978 2490 Note: ATSI The CareSide

Umbakumba Aged & Disability Service & 8996 4509 Note: ATSI - Packages for regional clients, not community specific

Southern Cross Care (SA, NT & VIC) Home Care Darwin & 8946 1824 Note: ATSI, CALD, LGBTIQ

The Good Meal Co. & 1800 155 255

& 0450 876 088

Tangentyere Aged & Community Services (TACS) & 8951 4222 Note: ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement & who are linked with other service providers in remote communities. Food boxes also available.

Partner Profile Page: 79

& 1300 854 080

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) Warruwi Community Care

Timber Creek Aged Care Service

& 8975 0860

& 8979 9478

Note: ATSI

Titjikala Home Care Service & 8956 0863 Note: ATSI

& 8975 0839

Yarralin Walangeri Aged Care Service Note: ATSI

Yirrkala Aged & Disability Service

& 8939 2410

Note: ATSI - Packages for regional clients, not community specific

North Eastern Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European

ARRCS Community Care Darwin & 8982 5200 Note: ATSI

Finke (Aputula) Home Care Service & 8956 0433 Note: ATSI

Ali-Curung Aged Care

& 1300 364 243

Ashlee Judd

Five Good Friends Home Care Services & 1300 368 196

Note: ATSI

Calvary Home Care Darwin & 1800 527 272 Note: NESB

Partner Profile Page: 3

& 8964 1580

Alpurrurulam Aged Care & 07 4748 4800 Note: ATSI Amoonguna Home Care Service & 8953 7618 Note: ATSI Ampilatwatja Aged Care & 8956 9229 Note: ATSI Anglicare NT Community Care Alice Springs & 8951 8000 Note: ATSI

Partner Profile Page: 21 Calvary Home Care Tiwi Islands & 1800 527 272 Note: ATSI Partner Profile Page: 21 Care Next Door

& 02 9666 7930 Care Services Australia

& 1300 455 322

Note: ATSI, CALD

& 8954 9059

Gapuwiyak Aged & Disability Service

& 8962 2463

& 8970 3305

Note: ATSI - Packages for regional clients, not community specific

Golden Glow Nursing Services Darwin & 8927 2756 Note: ATSI

& 8958 9500

Anglicare NT Community Care East Arnhem & 8939 3400 Note: ATSI

Continuity Care Australia

Guardian Nursing Agency & 1300 133 633

& 1800 012 273

& 8954 8254

East Arnhem Regional Council Aged & Disability Services & 8986 8918 Note: ATSI - Packages for regional clients, not community specific

Arlparra Aged Care

& 8969 2167

Areyonga (Utju) Home Care Service Note: ATSI

& 8956 9010 Note: ATSI

Elliott Aged Care Note: ATSI

Gunbalanya Community Care & 8979 9478 Note: ATSI

Imanpa Home Care Service Note: ATSI

Julalikari Council Community Care Note: ATSI

Just Better Care Northern Territory (Katherine) & 0439 771 672 Partner Profile Page: 30-31

Anglicare NT Community Care Darwin & 8985 0000 Note: ATSI

Note: ATSI

Home Support Services (NT)

& 1800 854 300

Galiwinku Aged & Disability Service & 8979 8811 Note: ATSI - Packages for regional clients, not community specific

Golden Glow Nursing Services Katherine & Pine Creek & 8927 2756 Note: ATSI

Central Desert Regional Council Aged Care Services

Hermannsburg (Ntaria) Home Care Service & 8956 2994 Note: ATSI

Kakadu Community Care & 8979 9478 Note: ATSI

& 8977 0130

Kalkarindji Daguragu Aged Care Service

Note: ATSI

Larrakia Nation Home Care Packages

& 8985 6811 Note: ATSI

Haasts Bluff (Ikuntji) Home Care Service Laynhapuy Homelands Aged Care & 8939 1800 & 8964 7103 Note: ATSI Note: ATSI Happy Living Home Care Packages

& 1300 911 728

Leonie's Caring

& 1800 491 805

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Support at Home: Northern Territory North CentralEastern continued Life Without Barriers Alice Springs & 1800 792 359 Life Without Barriers Darwin

& 1800 792 359

Life Without Barriers NSW/ACT

& 1800 792 359

Ltyentye Apurte Community Care

& 8956 0899 Note: ATSI

Mala'la Aged Care & Community Services & 8979 5474 Note: ATSI Marthakal Homelands Health Service

Mr Meticulous Services - cleaning +house & 0402 317 313 MRM Care Consultant

My Meals & 0428 717 379

Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399 Note: ATSI

& 8975 0860

Roper Gulf Regional Council Community Services & 8972 9047 Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area

Note: ATSI

Nauiyu Daly River Aged Care Service & 8977 8900 Note: ATSI Papunya (Warumpi) Home Care Service & 8956 8968 Note: ATSI Patty Health and Care Support Services

MCWA - Aged Care With A Difference & 03 9318 1111 Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian

& 8978 2377

Milingimbi Aged & Disability Service & 8970 1713 Note: ATSI

Ramingining Aged & Disability Service & 8970 3910 Note: ATSI - Packages for regional clients, not community specific

Minjilang Community Care

Minyerri Aged Care & 8975 9797 Note: ATSI

The Good Meal Co.

& 1800 155 255

Partner Profile Page: 11

& 7009 4495

& 8979 9478

The CareSide & 1300 854 080

& 0449 021 261

& 8970 5515 Note: ATSI

Right at Home Northern Territory & 7919 7144 Note: Oxygen and enteral feeding supplement

Peppimenarti Aged Care Service Note: ATSI

Purple House Aged & Disability Care

& 8953 6444 Note: ATSI

Reachwell Support & 1300 473 224 Regis Home Care Darwin & 1300 188 740

Note: ATSI

Titjikala Home Care Service

& 8956 0863

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ Partner Profile Page: 79

Southern Cross Care (SA, NT & VIC) Home Care Darwin & 8946 1824 Note: ATSI, CALD, LGBTIQ

Umbakumba Aged & Disability Service & 8996 4509 Note: ATSI - Packages for regional clients, not community specific

Tangentyere Aged & Community Services (TACS)

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

& 8951 4222

Note: ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement & who are linked with other service providers in remote communities. Food boxes also available.

TeamHEALTH & 8943 9600 Note: Packages for clients with mental health needs Thamarrurr Aged Care Service

Mount Liebig Aged Care & 8964 8024 Note: ATSI

Timber Creek Aged Care Service

& 8978 2490

Warruwi Community Care

& 8979 9478 Note: ATSI

Yarralin Walangeri Aged Care Service

& 8975 0839 Note: ATSI

Yirrkala Aged & Disability Service

& 8939 2410

Note: ATSI - Packages for regional clients, not community specific

Note: ATSI

North Western Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Ali-Curung Aged Care & 8964 1580 Note: ATSI Alpurrurulam Aged Care

Anglicare NT Community Care Darwin & 8985 0000 Note: ATSI

Calvary Home Care Darwin & 1800 527 272 Note: NESB

Anglicare NT Community Care East Arnhem & 8939 3400 Note: ATSI

Partner Profile Page: 21

Care Next Door & 02 9666 7930

& 8956 0433

Care Services Australia

Five Good Friends Home Care Services & 1300 368 196

Arlparra Aged Care & 8956 9010 Note: ATSI

Note: ATSI

Anglicare NT Community Care Alice Springs & 8951 8000 Note: ATSI

ARRCS Community Care Darwin

& 8982 5200 Note: ATSI

Ashlee Judd

& 1300 364 243

SA & NT Edition 03

Finke (Aputula) Home Care Service Note: ATSI

& 1300 455 322

Central Desert Regional Council Aged Care Services & 8958 9500 Note: ATSI Continuity Care Australia

Partner Profile Page: 3 Galiwinku Aged & Disability Service & 8979 8811 Note: ATSI - Packages for regional clients, not community specific

& 1800 012 273

Note: ATSI

Amoonguna Home Care Service & 8953 7618 Note: ATSI Ampilatwatja Aged Care

Elliott Aged Care

& 8969 2167

Note: ATSI

Partner Profile Page: 21

& 8954 8254

& 8956 9229

Calvary Home Care Tiwi Islands

& 1800 527 272

Areyonga (Utju) Home Care Service

& 07 4748 4800 Note: ATSI

East Arnhem Regional Council Aged & Disability Services & 8986 8918 Note: ATSI - Packages for regional clients, not community specific

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Northern Territory CentralWestern continued North Gapuwiyak Aged & Disability Service & 8970 3305 Note: ATSI - Packages for regional clients, not community specific

Larrakia Nation Home Care Packages & 8985 6811 Note: ATSI

MRM Care Consultant & 0449 021 261

Golden Glow Nursing Services Darwin & 8927 2756 Note: ATSI

& 8939 1800

Laynhapuy Homelands Aged Care

& 0428 717 379

Golden Glow Nursing Services Katherine & Pine Creek & 8927 2756 Note: ATSI

& 1800 491 805 Life Without Barriers Alice Springs

& 8956 8968

Guardian Nursing Agency & 1300 133 633

Life Without Barriers Darwin & 1800 792 359

Patty Health and Care Support Services & 7009 4495

Gunbalanya Community Care & 8979 9478 Note: ATSI

Life Without Barriers NSW/ACT & 1800 792 359

Peppimenarti Aged Care Service & 8978 2377 Note: ATSI

& 8978 2490

Purple House Aged & Disability Care & 8953 6444 Note: ATSI

& 1300 854 080

Note: ATSI

Leonie's Caring

& 1800 792 359

Ltyentye Apurte Community Care Haasts Bluff (Ikuntji) Home Care Service & 8956 0899 Note: ATSI & 8964 7103 Note: ATSI Mala'la Aged Care & Community Services Happy Living Home Care Packages & 8979 5474 & 1300 911 728 Note: ATSI Hermannsburg (Ntaria) Home Care Marthakal Homelands Health Service Service & 8970 5515 & 8956 2994 Note: ATSI Note: ATSI Home Support Services (NT) & 1800 854 300 Note: ATSI, CALD Imanpa Home Care Service

& 8954 9059 Note: ATSI

My Meals

Nauiyu Daly River Aged Care Service

& 8977 8900 Note: ATSI

Papunya (Warumpi) Home Care Service

Note: ATSI

Regis Home Care Darwin & 1300 188 740

Note: ATSI

Kalkarindji Daguragu Aged Care Service Note: ATSI

Mr Meticulous Services - cleaning +house & 0402 317 313

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

Right at Home Northern Territory & 7919 7144 Note: Oxygen and enteral feeding supplement

Partner Profile Page: 30-31

& 8977 0130

Note: ATSI

& 8956 0863

Minjilang Community Care

Note: ATSI

& 8975 0860

Titjikala Home Care Service

Reachwell Support

& 8979 9478

Mount Liebig Aged Care & 8964 8024 Note: ATSI

Timber Creek Aged Care Service

& 1300 473 224

Just Better Care Northern Territory (Katherine) & 0439 771 672 Kakadu Community Care

The Good Meal Co.

& 1800 155 255

Note: ATSI - Packages for regional clients, not community specific

Partner Profile Page: 11

& 8979 9478

Thamarrurr Aged Care Service

The CareSide

Ramingining Aged & Disability Service

Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399 Note: ATSI

Minyerri Aged Care

Note: Packages for clients with mental health needs

Note: ATSI

& 8970 3910

& 8970 1713

& 8975 9797

TeamHEALTH

& 8943 9600

Note: ATSI

Julalikari Council Community Care & 8962 2463 Note: ATSI

Note: ATSI

Partner Profile Page: 79 Umbakumba Aged & Disability Service & 8996 4509 Note: ATSI - Packages for regional clients, not community specific Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider)

& 0450 876 088

Roper Gulf Regional Council Community Services

& 8979 9478

Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area

& 8975 0839

& 8972 9047

Southern Cross Care (SA, NT & VIC) Home Care Darwin & 8946 1824 Note: ATSI, CALD, LGBTIQ

Warruwi Community Care Note: ATSI

Yarralin Walangeri Aged Care Service Note: ATSI

Yirrkala Aged & Disability Service

& 8939 2410

Note: ATSI - Packages for regional clients, not community specific

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Support at Home: Northern Territory Central Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European

Care Services Australia & 1300 455 322

Ali-Curung Aged Care & 8964 1580 Note: ATSI

& 8958 9500

Alpurrurulam Aged Care & 07 4748 4800 Note: ATSI Amoonguna Home Care Service & 8953 7618 Note: ATSI Ampilatwatja Aged Care

Central Desert Regional Council Aged Care Services Note: ATSI

Continuity Care Australia & 1800 012 273 East Arnhem Regional Council Aged & Disability Services & 8986 8918 Note: ATSI - Packages for regional clients, not community specific Elliott Aged Care

& 8956 9229

& 8969 2167

Anglicare NT Community Care Alice Springs & 8951 8000 Note: ATSI

Finke (Aputula) Home Care Service & 8956 0433 Note: ATSI

Note: ATSI

Anglicare NT Community Care Darwin & 8985 0000 Note: ATSI Anglicare NT Community Care East Arnhem & 8939 3400 Note: ATSI Areyonga (Utju) Home Care Service

& 8954 8254 Note: ATSI

Arlparra Aged Care & 8956 9010 Note: ATSI ARRCS Community Care Darwin

& 8982 5200 Note: ATSI

Ashlee Judd & 1300 364 243 Calvary Home Care Darwin & 1800 527 272 Note: NESB Partner Profile Page: 21 Calvary Home Care Tiwi Islands

& 1800 527 272 Note: ATSI

Partner Profile Page: 21 Care Next Door

& 02 9666 7930

Note: ATSI

Hermannsburg (Ntaria) Home Care Service & 8956 2994 Note: ATSI Home Support Services (NT)

& 1800 854 300

SA & NT Edition 03

& 8970 1713

Imanpa Home Care Service & 8954 9059 Note: ATSI

Note: ATSI

Minjilang Community Care

Julalikari Council Community Care & 8962 2463 Note: ATSI Just Better Care Northern Territory (Katherine) & 0439 771 672 Partner Profile Page: 30-31

Note: ATSI

Partner Profile Page: 3

& 8977 0130

Galiwinku Aged & Disability Service & 8979 8811 Note: ATSI - Packages for regional clients, not community specific

Larrakia Nation Home Care Packages & 8985 6811 Note: ATSI

Kalkarindji Daguragu Aged Care Service Note: ATSI

Golden Glow Nursing Services Darwin & 8927 2756 Note: ATSI

& 1800 491 805

Note: ATSI - Packages for regional clients, not community specific

Golden Glow Nursing Services Katherine & Pine Creek & 8927 2756 Note: ATSI Guardian Nursing Agency & 1300 133 633 Gunbalanya Community Care

& 8979 9478

MRM Care Consultant

& 0449 021 261 & 0428 717 379

Nauiyu Daly River Aged Care Service

& 8977 8900 Note: ATSI

Note: ATSI

Leonie's Caring

Patty Health and Care Support Services

Life Without Barriers Alice Springs & 1800 792 359

& 7009 4495

Peppimenarti Aged Care Service

& 8978 2377

Life Without Barriers Darwin & 1800 792 359

Note: ATSI

Life Without Barriers NSW/ACT

& 1800 792 359

Purple House Aged & Disability Care

& 8953 6444 Note: ATSI

Ltyentye Apurte Community Care & 8956 0899 Note: ATSI

Marthakal Homelands Health Service

& 8970 5515

Note: ATSI

& 8956 8968

Mala'la Aged Care & Community Haasts Bluff (Ikuntji) Home Care Service Services 8979 5474 & & 8964 7103 Note: ATSI Note: ATSI Happy Living Home Care Packages

Mount Liebig Aged Care

& 8964 8024

Papunya (Warumpi) Home Care Service

Note: ATSI

& 1300 911 728

Note: ATSI

My Meals

Laynhapuy Homelands Aged Care

& 8939 1800

Minyerri Aged Care

& 8975 9797

& 0402 317 313

Five Good Friends Home Care Services & 1300 368 196

Gapuwiyak Aged & Disability Service

& 8979 9478

Mr Meticulous Services - cleaning +house

Kakadu Community Care

& 8979 9478

Ramingining Aged & Disability Service

& 8970 3910

Note: ATSI - Packages for regional clients, not community specific Reachwell Support

& 1300 473 224

Regis Home Care Darwin

& 1300 188 740

Note: ATSI

Milingimbi Aged & Disability Service

Note: ATSI, CALD

& 8970 3305

MCWA - Aged Care With A Difference & 03 9318 1111 Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Support at Home: Northern Territory Central continued Right at Home Northern Territory & 7919 7144 Note: Oxygen and enteral feeding supplement

Southern Cross Care (SA, NT & VIC) Home Care Darwin & 8946 1824 Note: ATSI, CALD, LGBTIQ

Thamarrurr Aged Care Service & 8978 2490 Note: ATSI

Partner Profile Page: 11

& 1300 854 080

TeamHEALTH

& 8956 0863

Note: Packages for clients with mental health needs

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ

Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399 Note: ATSI Roper Gulf Regional Council Community Services & 8972 9047 Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area

& 8943 9600

Umbakumba Aged & Disability Service & 8996 4509 Note: ATSI - Packages for regional clients, not community specific

The CareSide

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider)

The Good Meal Co. & 1800 155 255

& 0450 876 088

Timber Creek Aged Care Service & 8975 0860 Note: ATSI

& 8979 9478

Titjikala Home Care Service

& 8975 0839

Warruwi Community Care Note: ATSI

Yarralin Walangeri Aged Care Service Note: ATSI

Note: ATSI

Yirrkala Aged & Disability Service

& 8939 2410

Note: ATSI - Packages for regional clients, not community specific

Partner Profile Page: 79

Southern Abigail Mamas Healthcare Services & 0401 093 396 Note: African, Arabic, Asian, Austrian, Northern European Ali-Curung Aged Care & 8964 1580 Note: ATSI Alpurrurulam Aged Care & 07 4748 4800 Note: ATSI Amoonguna Home Care Service & 8953 7618 Note: ATSI Ampilatwatja Aged Care

& 8956 9229 Note: ATSI

Anglicare NT Community Care Alice Springs & 8951 8000 Note: ATSI

Ashlee Judd & 1300 364 243 Calvary Home Care Darwin & 1800 527 272 Note: NESB Partner Profile Page: 21 Calvary Home Care Tiwi Islands

& 1800 527 272 Note: ATSI

Partner Profile Page: 21 Care Next Door

& 02 9666 7930 Care Services Australia

& 1300 455 322

Central Desert Regional Council Aged Care Services & 8958 9500 Note: ATSI Continuity Care Australia

Galiwinku Aged & Disability Service & 8979 8811 Note: ATSI - Packages for regional clients, not community specific Gapuwiyak Aged & Disability Service & 8970 3305 Note: ATSI - Packages for regional clients, not community specific Golden Glow Nursing Services Darwin Note: ATSI

Golden Glow Nursing Services Katherine & Pine Creek & 8927 2756 Note: ATSI

& 8986 8918

Happy Living Home Care Packages & 1300 911 728

Areyonga (Utju) Home Care Service

& 8969 2167

Elliott Aged Care

Hermannsburg (Ntaria) Home Care Service & 8956 2994 Note: ATSI

& 8954 8254 Note: ATSI

Arlparra Aged Care & 8956 9010 Note: ATSI ARRCS Community Care Darwin & 8982 5200 Note: ATSI

East Arnhem Regional Council Aged & Disability Services Note: ATSI - Packages for regional clients, not community specific

Note: ATSI

Finke (Aputula) Home Care Service

Note: ATSI

& 1800 854 300

Five Good Friends Home Care Services & 1300 368 196

& 8954 9059

Note: ATSI

Partner Profile Page: 3

Laynhapuy Homelands Aged Care

Note: ATSI

Imanpa Home Care Service

Leonie's Caring

& 1800 491 805 & 1800 792 359

Life Without Barriers Darwin

& 1800 792 359

Life Without Barriers NSW/ACT

& 1800 792 359

Ltyentye Apurte Community Care

& 8956 0899 Note: ATSI

Note: ATSI, CALD

Note: ATSI

Larrakia Nation Home Care Packages

Life Without Barriers Alice Springs

Home Support Services (NT)

& 8956 0433

Note: ATSI

& 8939 1800

Haasts Bluff (Ikuntji) Home Care Service

Anglicare NT Community Care East Arnhem & 8939 3400 Note: ATSI

Kalkarindji Daguragu Aged Care Service

& 8977 0130

Note: ATSI

Gunbalanya Community Care & 8979 9478 Note: ATSI

& 8964 7103

Partner Profile Page: 30-31

& 8985 6811

Guardian Nursing Agency & 1300 133 633

& 1800 012 273

Just Better Care Northern Territory (Katherine) & 0439 771 672 Kakadu Community Care & 8979 9478 Note: ATSI

& 8927 2756

Anglicare NT Community Care Darwin & 8985 0000 Note: ATSI

Julalikari Council Community Care & 8962 2463 Note: ATSI

Mala'la Aged Care & Community Services & 8979 5474 Note: ATSI

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Support at Home: Northern Territory Southern continued Marthakal Homelands Health Service & 8970 5515 Note: ATSI MCWA - Aged Care With A Difference

& 03 9318 1111

Note: Bosnian, CALD, Croatian, European, Former Yugoslavian, Italian, LGBTIQ, Macedonian, Maltese, Russian, Serbian, Slavic, Turkish, Ukrainian Milingimbi Aged & Disability Service

& 8970 1713 Note: ATSI

Minjilang Community Care

& 8979 9478

Minyerri Aged Care & 8975 9797 Note: ATSI Mount Liebig Aged Care

& 8964 8024

Papunya (Warumpi) Home Care Service

& 8956 8968 Note: ATSI

Patty Health and Care Support Services

& 7009 4495

Peppimenarti Aged Care Service

& 8978 2377 Note: ATSI

Purple House Aged & Disability Care

& 8953 6444 Note: ATSI

Ramingining Aged & Disability Service

& 8970 3910

Note: ATSI - Packages for regional clients, not community specific

Reachwell Support & 1300 473 224 Regis Home Care Darwin

Roper Gulf Regional Council Community Services & 8972 9047 Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area Southern Cross Care (SA, NT & VIC) Home Care Darwin & 8946 1824 Note: ATSI, CALD, LGBTIQ Tangentyere Aged & Community Services (TACS) & 8951 4222 Note: ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement & who are linked with other service providers in remote communities. Food boxes also available. TeamHEALTH

Timber Creek Aged Care Service & 8975 0860 Note: ATSI Titjikala Home Care Service

& 8956 0863 Note: ATSI

Trilogy Care & 1300 459 190 Note: ATSI, CALD, LGBTIQ Partner Profile Page: 79 Umbakumba Aged & Disability Service & 8996 4509 Note: ATSI - Packages for regional clients, not community specific Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider)

& 0450 876 088

Warruwi Community Care

Note: ATSI

& 1300 188 740

& 8943 9600

& 8979 9478

Mr Meticulous Services - cleaning +house & 0402 317 313

Right at Home Northern Territory & 7919 7144 Note: Oxygen and enteral feeding supplement

& 8978 2490

Thamarrurr Aged Care Service

& 8975 0839

MRM Care Consultant & 0449 021 261 My Meals

& 0428 717 379 Nauiyu Daly River Aged Care Service

& 8977 8900

Partner Profile Page: 11 Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399 Note: ATSI

Note: Packages for clients with mental health needs

Note: ATSI

The CareSide & 1300 854 080 The Good Meal Co. & 1800 155 255

Note: ATSI

Yarralin Walangeri Aged Care Service Note: ATSI

Yirrkala Aged & Disability Service

& 8939 2410

Note: ATSI - Packages for regional clients, not community specific

Note: ATSI

SA & NT Edition 03

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

South Australia culturally appropriate Support at Home Cultural Group

Service Provider

Phone (08)

0401 093 396 Abigail Mamas Healthcare Services 0401 093 396 Abigail Mamas Healthcare Services 1300 224 477 ACH Group Support at Home Program 0401 093 396 Abigail Mamas Healthcare Services 1300 875 377 HomeCaring 8346 9155 Aboriginal Community Services 1800 527 272 Calvary Home Care Adelaide Country Health Connect Eyre Home Care Pkgs 1800 944 912 Country Health Connect Limestone Coast HCPs 1800 944 912 Country Health Connect 1800 944 912 ATSI Riverland Mallee Coorong HCPs ATSI Country Health Connect Yorke & Northern HCPs 1800 944 912 1300 444 663 ATSI Helping Hand Country Home Care Services 1800 854 300 ATSI Home Support Services (SA) 1300 497 442 ATSI Let's Get Care (SA) ATSI Southern Cross Care Home Care South Australia 1800 852 772 1300 459 190 ATSI Trilogy Care 0417 880 921 ATSI Umoona Aged Care (Tjilpi Tjuta Kanyini) 8641 1233 ATSI Wami Kata Old Folks Home 0401 093 396 Austrian Abigail Mamas Healthcare Services 8198 0392 Austrian Rembrandt Living Home Care 03 9318 1111 Bosnian MCWA - Aged Care With A Difference 8131 2000 CALD Bene Casa - Support at Home 1800 527 272 CALD Calvary Home Care Adelaide 8336 6637 CALD Family Home Support Services 1300 444 663 CALD Helping Hand Metro Home Care Services 1800 854 300 CALD Home Support Services (SA) 1300 497 442 CALD Let's Get Care (SA) 8371 0711 CALD LingCare 03 9318 1111 CALD MCWA - Aged Care With A Difference 8341 0401 CALD Pennwood Home Care CALD Southern Cross Care Home Care South Australia 1800 852 772 1300 459 190 CALD Trilogy Care 1800 615 677 CALD Uniting Communities Home Care Packages 1300 224 477 Cambodian ACH Group Support at Home Program 8212 2988 Chinese Chinese Welfare Services of SA 1300 875 377 Chinese HomeCaring 8371 0711 Chinese LingCare 03 9318 1111 Croatian MCWA - Aged Care With A Difference 7078 6382 Croatian St Anna's Home Care Packages 8198 0392 Dutch Rembrandt Living Home Care 8341 0401 Estn European Pennwood Home Care 7088 0500 European GOCSA Community Care Services 03 9318 1111 European MCWA - Aged Care With A Difference 8409 1500 European The House of St Hilarion 03 9318 1111 Frmr Yugoslavian MCWA - Aged Care With A Difference 1300 122 730 French Direct Care Australia 8198 0392 German Rembrandt Living Home Care 1300 224 477 Greek ACH Group Support at Home Program 1300 122 730 Greek Direct Care Australia 7088 0500 Greek GOCSA Community Care Services 8341 0401 Greek Pennwood Home Care St Louis Home Care 8332 0950 Greek Adelaide, Adelaide Hills & Southern Vales

African Arabic Arabic Asian Asian ATSI ATSI ATSI ATSI

Cultural Group

Service Provider

Phone (08)

St Louis Home Care Victor Harbor, 8552 1481 Fleurieu Peninsula & Southern Vales 1300 875 377 Hindi HomeCaring 8341 0401 Hungarian Pennwood Home Care 1300 875 377 Indian HomeCaring 1300 224 477 Italian ACH Group Support at Home Program 8131 2000 Italian Bene Casa - Support at Home 1300 122 730 Italian Direct Care Australia 7088 0500 Italian GOCSA Community Care Services 03 9318 1111 Italian MCWA - Aged Care With A Difference 8409 1500 Italian SSH Connect At Home Services St Louis Home Care 8332 0950 Italian Adelaide, Adelaide Hills & Southern Vales St Louis Home Care Victor Harbor, 8552 1481 Italian Fleurieu Peninsula & Southern Vales 8409 1500 Italian The House of St Hilarion St Louis Home Care 8332 0950 Latvian Adelaide, Adelaide Hills & Southern Vales St Louis Home Care Victor Harbor, 8552 1481 Latvian Fleurieu Peninsula & Southern Vales 1300 444 663 LGBTIQ Helping Hand Country Home Care Services 1300 444 663 LGBTIQ Helping Hand Metro Home Care Services 8278 0390 LGBTIQ Kalyra Help at Home 1300 497 442 LGBTIQ Let's Get Care (SA) 03 9318 1111 LGBTIQ MCWA - Aged Care With A Difference LGBTIQ Southern Cross Care Home Care South Australia 1800 852 772 St Louis Home Care 8332 0950 LGBTIQ Adelaide, Adelaide Hills & Southern Vales St Louis Home Care Victor Harbor, 8552 1481 LGBTIQ Fleurieu Peninsula & Southern Vales 8823 0019 LGBTIQ Star of the Sea In-Home & Community Care 1300 459 190 LGBTIQ Trilogy Care 1800 615 677 LGBTIQ Uniting Communities Home Care Packages 7088 0500 Macedonian GOCSA Community Care Services 03 9318 1111 Macedonian MCWA - Aged Care With A Difference 03 9318 1111 Maltese MCWA - Aged Care With A Difference 1300 224 477 Muslim ACH Group Support at Home Program 1300 275 324 NESB ECH Support at Home 1300 497 442 NESB Let's Get Care (SA) 0401 093 396 Nthn European Abigail Mamas Healthcare Services 8198 0392 Nthn European Rembrandt Living Home Care 7078 6382 Polish St Anna's Home Care Packages St Louis Home Care 8332 0950 Polish Adelaide, Adelaide Hills & Southern Vales St Louis Home Care Victor Harbor, 8552 1481 Polish Fleurieu Peninsula & Southern Vales 03 9318 1111 Russian MCWA - Aged Care With A Difference 03 9318 1111 Serbian MCWA - Aged Care With A Difference 8341 0401 Serbian Pennwood Home Care 03 9318 1111 Slavic MCWA - Aged Care With A Difference 03 9318 1111 Turkish MCWA - Aged Care With A Difference 03 9318 1111 Ukrainian MCWA - Aged Care With A Difference 7078 6382 Ukrainian St Anna's Home Care Packages 7088 0500 Vietnamese GOCSA Community Care Services 1300 875 377 Vietnamese HomeCaring 8409 1500 Vietnamese The House of St Hilarion

Greek

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Northern Territory culturally appropriate Support at Home Cultural Group African Arabic Asian ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI

Service Provider

Phone (08)

Abigail Mamas Healthcare Services Abigail Mamas Healthcare Services Abigail Mamas Healthcare Services Ali-Curung Aged Care Alpurrurulam Aged Care Amoonguna Home Care Service Ampilatwatja Aged Care Anglicare NT Community Care Alice Springs Anglicare NT Community Care Darwin Anglicare NT Community Care East Arnhem Areyonga (Utju) Home Care Service Arlparra Aged Care ARRCS Community Care Darwin Calvary Home Care Tiwi Islands Central Desert Regional Council Aged Care Services East Arnhem Regional Council Aged & Disability Services Elliott Aged Care Finke (Aputula) Home Care Service Galiwinku Aged & Disability Service Gapuwiyak Aged & Disability Service Golden Glow Nursing Services Darwin Golden Glow Nursing Services Katherine & Pine Creek Gunbalanya Community Care Haasts Bluff (Ikuntji) Home Care Service Hermannsburg (Ntaria) Home Care Service Home Support Services (NT) Imanpa Home Care Service Julalikari Council Community Care Kakadu Community Care Kalkarindji Daguragu Aged Care Service Larrakia Nation Home Care Packages Laynhapuy Homelands Aged Care Ltyentye Apurte Community Care Mala'la Aged Care & Community Services Marthakal Homelands Health Service Milingimbi Aged & Disability Service Minyerri Aged Care Mount Liebig Aged Care Nauiyu Daly River Aged Care Service Papunya (Warumpi) Home Care Service

0401 093 396 0401 093 396 0401 093 396 8964 1580 07 4748 4800 8953 7618 8956 9229 8951 8000 8985 0000 8939 3400 8954 8254 8956 9010 8982 5200 1800 527 272 8958 9500 8986 8918 8969 2167 8956 0433 8979 8811 8970 3305 8927 2756 8927 2756 8979 9478 8964 7103 8956 2994 1800 854 300 8954 9059 8962 2463 8979 9478 8977 0130 8985 6811 8939 1800 8956 0899 8979 5474 8970 5515 8970 1713 8975 9797 8964 8024 8977 8900 8956 8968

Cultural Group ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI ATSI Austrian Bosnian CALD CALD CALD

SA & NT Edition 03

Phone (08) 8978 2377 8953 6444 8970 3910

CALD Croatian European Former Yugoslavian MCWA - Aged Care With A Difference Italian MCWA - Aged Care With A Difference LGBTIQ MCWA - Aged Care With A Difference Southern Cross Care (SA, NT & VIC) LGBTIQ Home Care Darwin LGBTIQ Trilogy Care Macedonian MCWA - Aged Care With A Difference Maltese MCWA - Aged Care With A Difference NESB Calvary Home Care Darwin Northern Abigail Mamas Healthcare Services European Russian MCWA - Aged Care With A Difference Serbian MCWA - Aged Care With A Difference Slavic MCWA - Aged Care With A Difference Turkish MCWA - Aged Care With A Difference Ukrainian MCWA - Aged Care With A Difference

Service Provider Peppimenarti Aged Care Service Purple House Aged & Disability Care Ramingining Aged & Disability Service Rocky Ridge Aged Care Facility & Katherine Community Care Roper Gulf Regional Council Community Services Southern Cross Care (SA, NT & VIC) Home Care Darwin Tangentyere Aged & Community Services (TACS) Thamarrurr Aged Care Service Timber Creek Aged Care Service Titjikala Home Care Service Trilogy Care Umbakumba Aged & Disability Service Warruwi Community Care Yarralin Walangeri Aged Care Service Yirrkala Aged & Disability Service Abigail Mamas Healthcare Services MCWA - Aged Care With A Difference Home Support Services (NT) MCWA - Aged Care With A Difference Southern Cross Care (SA, NT & VIC) Home Care Darwin Trilogy Care MCWA - Aged Care With A Difference MCWA - Aged Care With A Difference

8972 3399 8972 9047 8946 1824 8951 4222 8978 2490 8975 0860 8956 0863 1300 459 190 8996 4509 8979 9478 8975 0839 8939 2410 0401 093 396 03 9318 1111 1800 854 300 03 9318 1111 8946 1824 1300 459 190 03 9318 1111 03 9318 1111 03 9318 1111 03 9318 1111 03 9318 1111 8946 1824 1300 459 190 03 9318 1111 03 9318 1111 1800 527 272 0401 093 396 03 9318 1111 03 9318 1111 03 9318 1111 03 9318 1111 03 9318 1111

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

Products & Services Name Advocacy and Information Bene Aged Care - Volunteer Program Care Finders Potts Duhring Financial Advisors See Differently with the Royal Society for the Blind of SA Senexus Assessments Life Care Right at Home Adelaide Central Right at Home Northern Territory Right at Home RightCare See Differently with the Royal Society for the Blind of SA Yellow Door Care Assistive Technology Salvos Home Care SA See Differently with the Royal Society for the Blind of SA Sleep Electric - Adjustable Bed & Lift Chair Specialists Yellow Door Care Case Management Life Care Right at Home Adelaide Central Right at Home Northern Territory Right at Home RightCare See Differently with the Royal Society for the Blind of SA Yellow Door Care Dementia Advisers Life Care Yellow Door Care End of Life Bene Aged Care - Volunteer Program Simplicity Funerals Yellow Door Care Financial Services Financial Success SA - Aged Care Specialists Potts Duhring Financial Advisors Senexus

Products & Services Partner

Phone (08) Profile Page 8131 2000 8306 4400 1300 684 402

1300 944 306 8344 1991 1300 555 220 8318 7926 7919 7144 07 3054 1360

25 11 11 11

1300 944 306 8362 3033

1300 111 227

IFC-1

1300 944 306 1800 600 600

8362 3033

1300 555 220 8318 7926 7919 7144 07 3054 1360

25 11 11 11

1300 944 306 8362 3033

1300 555 220 8362 3033

25 7

8131 2000 1300 556 222 8362 3033

37 60-61 7

Partner

Name

Phone (08) Profile Page

Funeral Homes Simplicity Funerals Healthcare Equipment Salvos Home Care SA See Differently with the Royal Society for the Blind of SA Sleep Electric - Adjustable Bed & Lift Chair Specialists Yellow Door Care Legal and Mediation Senexus Medication Management Life Care Yellow Door Care Mobility and Equipment Salvos Home Care SA See Differently with the Royal Society for the Blind of SA Sleep Electric - Adjustable Bed & Lift Chair Specialists Yellow Door Care Patient Care Equipment Yellow Door Care Placement Consultants Care Finders Senexus Real Estate and Moving Senexus Safety and Security Salvos Home Care SA Yellow Door Care Skin and Wound Care Salvos Home Care SA Yellow Door Care Visitors and Volunteers Bene Aged Care - Volunteer Program VIVA Mutual

1300 556 222

60-61

1300 111 227

IFC-1

1300 944 306 1800 600 600

8362 3033

8344 1991 1300 555 220 8362 3033

25 7

1300 111 227

IFC-1

1300 944 306 1800 600 600

8362 3033

8306 4400 8344 1991 8344 1991 1300 111 227 8362 3033

IFC-1 7

1300 111 227 8362 3033

IFC-1 7

8131 2000 8877 8000

37 29

8223 6880 1300 684 402 8344 1991

IBC Inside Back Cover IFC Inside Front Cover OBC Outside Back Cover

agedcareguide.com.au

Definition of terms 24-hour On-site Supervision – A person(s) who is/are employed to work in an aged care home and will respond to requests for assistance when regular staff are off duty. Aged Care Assessment Team (ACAT) – Now under the Single Assessment System. Assess and approve older people for Australian Government-subsidised aged care services. Aged Care on Site – The retirement village has an aged care facility at the same location. ATSI – Services offered to older Aboriginal & Torres Strait Islander people and their carers. Booked Respite Beds – Dedicated beds that carers can book in advance. CALD – Services offered to culturally and linguistically diverse older aged people and their carers. Care Community (CC) – Private self-contained accommodation run by approved providers where you can access 24/7 care through government-funded Support at Home or privately funded supports, as a genuine alternative to a nursing home. Care Plan – Developed by the service providing your care; outlines care needs and instructions on how these needs will be met. Carer Gateway – This online resource and helpline provides support by linking carers to information, counselling, respite and other services. Centre-based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers. CHSP Funded – An in-home or centre-based care service funded by the Commonwealth Home Support Programme government initiative. Communal Facilities – Shared facilities for residents such as a community hall, swimming pool or bowling green. Consumer-directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. Daily Accommodation Payment (DAP) – This is a daily payment to a government-funded aged care facility, paid periodically, for example, monthly. This is not a refundable payment. Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting,’ provided to aged/frail clients and their carers. Includes clients with dementia and disability. Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers. Domestic Assistance – Help with washing clothes, cleaning the property and minor meal preparation. Donor Funded – The purchase price or entry contribution of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation. Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge. Home Maintenance/Gardening – Help with replacing tap washers and light globes, minor weeding and sweeping outdoors, minor carpentry repairs and gutter cleaning.

Meals &/or Shopping – Delivery of fresh and frozen meals or transport for food shopping (CBC – meals or light refreshments provided at the centres). Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication. Multi-purpose Service (MPS) – Located in centre settings and some residential aged care facilities. They deliver a mix of aged care, health and community services. NESB – Services offered to non-English speaking background older aged people and their carers. Nursing &/or Palliative Care – Registered or enrolled nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care. Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and toileting; CBC clients receive care at the centre. Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home. RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation. Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a government-funded aged care facility and refunded, minus agreed deductions, when leaving the facility. Regional Assessment Service (RAS) – In-home assessments of new and existing clients/carers for CHSP services. Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village. Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in aged care home or purchase on a freehold basis. Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility. Retirement Living (RL) – The site has retirement living accommodation. Secure Dementia Unit – A secure, specialised ward, wing or unit for people with dementia and/or challenging behaviours. Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates, etc. Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry and personal care. Services may be provided on a fee for service basis. Single Bedrooms With Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home. Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs. Social &/or Recreational Support – The client participates in social or recreational activities, either in their home or at a community, day or recreational centre. Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee-for-service basis without government funding.

Independent Living Unit (ILU) – Sometimes referred to as a ‘villa’ or ‘apartment’ and located in a retirement village.

Supported Residential Services (SRS) – Privately run aged care facility that provides similar accommodation and care to that of a government-funded facility but without the funding support.

LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents.

Transport – Organising or providing transport services such as bus, taxi, private car, etc.

100

SA & NT Edition 03

agedcareguide.com.au

100

★

www.resthaven.asn.au

Vo ★ 2026 • ★

Vo ★ 2025 •

★

Home Care Services SA/NT

★

Home Care Services SA/NT

★

2026 ★ ★

a re S A /

y Au s t r a lia db te

• ns

me C

2025 ★ ★

y Au s t r a lia db te

• ns

a re S A /

2024 ★ ★

me C

5 202 Ho

y Au s t r a lia db te

• ns

4 202 Ho

★ 2024 • V o

Offering support at home for more than 35 years

Home Care Services SA/NT

Time moves forward. So do you, with Helping Hand. We’re with you every step of the way. At Helping Hand, we know that staying independent at home matters. That’s why our home care services are designed to provide the right support, when and how you need it. From a little extra help with daily tasks to more tailored care, our team is here with a helping hand and a caring heart. As a trusted not-for-profit provider, we’re committed to creating comfort, connection, and peace of mind for you and your family, in the place you call home.

1300 444 663 homecare@helpinghand.org.au

helpinghand.org.au

Discover a helping hand when you need it most

Support at Home 25th Edition - SA & NT