Aged Care Guide_WA_Edition25 by Care & Co Media (formally DPS Publishing)

ITALO-AUSTRALIAN WELFARE & CULTURAL CENTRE INC.

Celebrating 70 years of Caring for the Community in 2026

Our services include:

ICare Support at Home (SAH): Italian Specific; CALD & General

General Welfare Services

Aged Care Volunteer Visitors Scheme (Home Care: one-to-one) (Residential Care: one-to-one; groups)

Community Information Seminars

School Educational Program: Mainstream Italian Insertion

Highly Regarded Bilingual Childcare Centre (Italian-English) [0-6 yrs]

Cultural Events and Activities including the Annual Italian Festival

Publisher’s note and disclaimer

At Aged Care Guide, we go to great lengths (and make more than a few phone calls) to ensure the information in this guide is accurate, relevant, and genuinely useful. We source our content from government departments, industry bodies, aged care providers, and direct interviews — all with the aim of helping you and your family make informed decisions.

That said, aged care is a fast-moving sector. Prices, services, and policies can — and do — change. While we make every effort to publish accurate information at the time of printing, we accept no liability for any errors, omissions, or changes that occur after publication. All information provided is general in nature and should not be considered personal, financial, legal, or clinical advice. We encourage readers to seek independent professional guidance tailored to their individual circumstances.

Please note that some photographs may have been modified for clarity or format. And yes, a few smiling faces are professional models — but the stories and support are very real.

This guide is proudly published by Care & Co Group, Australia’s largest platform dedicated to helping people find the right care. We’re also committed to protecting the planet we all call home. That’s why this guide is printed locally on recycled paper, using environmentally responsible production processes to reduce our footprint wherever possible.

Justice of the Peace (JP) Signing Centre [by appointment]

The Italo-Australian Welfare & Cultural Centre Inc has been a State Peak Organisation for the Italian Community in Western Australia since its inception in 1956. Over the years, it has helped many thousands of people through its charitable fundraising events, including its numerous educational, aged care, welfare, child care, cultural and social programs and activities which are offered for the total benefit of both the Italian and Australian Communities.

We take pride in the quality of our services and in the quality of our care

Welcome to the 25th Edition of the Aged Care Guide.

Message from COTA

The aged care system is undergoing long-overdue reform - driven by the Royal Commission and shaped by the voices of older Australians who want their rights respected, their choices heard, and their care delivered with dignity.

COTA Australia continues to advocate for a system built on transparency, accountability and individual choice - one where everyone has access to clear, trustworthy information to make decisions about their care including support at home or retirement living.

Resources like the Aged Care Guide play an important role in helping people understand what’s available and how to find support that suits their needs. Together, we’re committed to empowering older Australians with trustworthy, easy-to-understand information. Your voice matters and as we continue to prepare for the new Aged Care Act and beyond, we encourage you to stay informed and share your experiences, as we focus on older Australians rights and empowering people to live their best life as we age.

Patricia Sparrow Chief Executive, COTA Australia

Message from Aged Care Guide

Reaching over 180 hospitals across Australia, as well as aged care homes, retirement villages, home care providers, and community organisations, we’ve supported older Australians and their families in understanding care options for over 25 years.

With 4.5 million Australians over the age of 65, providing accessible information is at the heart of what we do. Our suite of mastheads including agedcareguide.com.au, Talking Aged Care newsletter and printed guides ensures every Australian can engage with information in the way that suits them best.

This latest edition of the Aged Care Guide for Western Australia has been redesigned with a new layout, improved content and directory tables which are easier to navigate. It breaks down the aged care journey into clear steps – from researching your options to managing ongoing support – covering aged care homes, help at home, retirement living, assistive technology, and planning for what’s next.

We genuinely wish you all the best in finding the care that’s right for you and know that the Aged Care Guide is here to walk with you, every step of the way.

Brad Keighran General Manager, Aged Care Guide

“I didn’t know where to begin”

: A daughter’s journey to find care for her mum

By Jenny, WESTERN AUSTRALIA

When Mum’s health began to decline, I knew the day would come when she couldn’t live at home anymore. But when that moment finally arrived, I still wasn’t ready. I had been helping care for her for years, and the thought of her moving into aged care filled me with guilt, fear, and uncertainty.

I didn’t know where to begin. There were so many unknowns. What would the care be like? Would she be treated with kindness? Would it feel like a home, or just a home?

A friend told me about the Aged Care Guide, so I gave it a look. I’m glad I did, it helped make sense of the chaos. I could see what homes were nearby, compare what they offered, and start to wrap my head around what life might look like for Mum.

Every home felt different. Some were modern and beautiful on the surface, but lacked warmth. Others were more modest, but filled with the hum of caring voices and thoughtful touches. The people made all the difference –especially the nurses and managers. Their tone, eye contact, and how they spoke to residents said more than any brochure ever could.

I remember walking out of one tour in tears. It just didn’t feel right – and the idea of placing my mother there broke my heart. But then I visited another home that gave me hope, “it smelled like lavender and had fresh scones in the kitchen – that stayed with me.” It wasn’t the fanciest, but it felt safe. Welcoming. Human. The manager answered every question honestly, and the staff knew the residents by name.

That was the moment I realised I could do this – not perfectly, but with care and love.

Finding aged care for someone you love is one of the hardest things you’ll do. It’s okay to cry. It’s okay to feel unsure. But know this: there are good homes out there. There are people who will care for your loved one like you would.

I still wish Mum didn’t need aged care. But I found a home that feels like the next best thing to mine. The nurses greet her by name. They know how she takes her tea.

And while the guilt never fully disappears, I sleep better knowing she’s somewhere safe – and surrounded by kindness.

Moving into aged care is a journey, and it takes a village to support your loved one.

Your first steps to aged care: Where to start?

Navigating the aged care system can feel overwhelming, but understanding the first steps can make the process easier.

It starts with checking eligibility, getting an assessment, understanding costs, and then finding the right care home or support service.

Step 1: Get assessed

To access government-subsidised aged care, you’ll need an aged care assessment under the Single Assessment System.

This assessment determines if you’re eligible for care at home, in the community, or in a residential aged care home.

You may qualify if you:

» are aged 65 or older, or 50 or older if you’re an Aboriginal or Torres Strait Islander person

» have difficulty with everyday activities such as showering, cooking, or moving safely

» or have complex health needs that require ongoing support.

To apply, contact My Aged Care (below).

An assessor will visit you at home (or hospital) to discuss your care needs, preferences, and goals.

What happens after your assessment

Once your assessment is complete, you’ll receive:

» an approval record confirming your eligibility for support

» a support plan tailored to your needs

» and information about potential fees or contributions from Services Australia

Depending on your needs, you may be approved for:

» Support at Home Program – for flexible services to help you live independently at home

» Residential aged care – for ongoing 24-hour care and accommodation

» Respite care – for short-term support for you and your carer

Useful resources

Aged Care home estimator: Calculate the costs of aged care (scan QR code)

Western Australia note

The process to access aged care in Western Australia is the same as in all other states. All services are delivered through the My Aged Care national system, with local organisations providing care that meets the Aged Care Quality Standards (2025).

Enriching your Aged Care Journey

At SwanCare, aged care is about more than just support - it’s about enhancing quality of life. Located just 15 minutes from Perth’s CBD, SwanCare is a trusted name in residential aged care, offering compassionate, professional support for those who can no longer live independently at home.

With four specialised care centres, SwanCare provides a comprehensive range of services including clinical, dementia, palliative, respite, and complex care needs such as PEG, NGT, and MND. Our experienced team is dedicated to delivering high-quality care tailored to each resident’s unique needs.

At SwanCare, community is at the heart of everything we do. Residents are encouraged to stay socially active through a variety of inclusive programs, with families invited to be part of the journey through shared activity planning and engagement.

Since 1961, SwanCare has been a premier provider of aged care services in Western Australia. Our highly trained team bring a wealth of knowledge and genuine dedication to every aspect of care, giving families peace of mind and residents a true sense of belonging.

To learn how SwanCare can support your transition into residential aged care, contact our Admissions team on 08 6250 0250 or email care@swancare.com.au.

swancare.com.au

Your first steps to aged care: Where to start?

Cont’d

Step 2: Understanding costs

Aged care fees vary depending on your income, assets, and care type. From 1 November 2025, residential aged care costs are regulated under the Higher Standards for Everyday Living Fees framework (Higher Everyday Living or ‘HELF’).

Under these rules, you may pay:

» a basic daily fee capped at 85% of the single basic Age Pension (indexed twice yearly) - check My Aged Care for current rates

» a hotelling contribution and/or non-clinical care contribution (for those with higher means)

» accommodation costs (which can be paid as a refundable deposit, daily payment, or combination)

» and an optional higher everyday living fee (HELF) for premium or lifestyle services Government subsidies apply based on your means assessment. For people accessing home care from 1 Nov 2025, Support at Home program replaces Home Care Packages and Short-Term Restorative Care. The Commonwealth Home Support Programme will transition no earlier than 1 July 2027.

Step 3:

Finding and choosing a home

Once you’ve been approved for residential care, you can start comparing homes.

Use agedcareguide.com.au/compare:

» locations near family or friends

» room types, costs, and photos

» available services and quality ratings

Visit your shortlisted homes, meet staff, and ask questions about care, lifestyle, and daily routines.

Step 4:

Signing your resident agreement

Once you accept an offer, you’ll receive a Resident Agreement

This is a legal document that outlines:

» the services and care you’ll receive

» fees and payment options

» your rights and responsibilities

» and the provider’s obligations under the Aged Care Quality Standards (updated under the new Aged Care Act from 1 November 2025)

Take time to review the agreement and seek advice before signing.

You can also ask an aged care financial adviser or legal professional to explain the terms.

At Aegis we understand trust and comfort are crucial to providing quality aged care and lifestyle. We work hard to make sure our residents have enjoyable and fulfilling lives in first class surroundings, ensuring satisfaction for both residents and their loved ones.

Family Values

Founded in 1983, Aegis is proudly West Australian. A privately owned business with long standing experience in aged care and an unwavering commitment to provide the community with the best in residential aged care services. We continue to be a highly trusted and experienced service provider that focuses on exceptional quality and service.

Leaders in Innovation

Aegis is a leader in continuous improvement with industry leading nutrition and cultural diversity programs. Our residents enjoy many benefits including a multidisciplinary Pain Therapy program, a strong focus on ‘Excellence in Dining’ and a lifestyle program run by dedicated staff. At Aegis, our vision is to excel in providing our residents with premium wholistic care in support of a quality lifestyle.

Exceptional Quality

Aegis offers a broad range of lifestyle choices through a selection of quality residences, each with a unique ambience and distinctive features. Our attention to detail is standard fare throughout our facilities. We strive to ensure our residences provide premium, hotel style accommodation, with high quality care and support appropriate to residents’ individual needs. All Aegis facilities are fully accredited by the Aged Care Quality and Safety Commission.

Mandurah Aegis Greenfields 95 Lakes Road (08) 9535 0700

Melville Aegis Melville 1 French Road (08) 9330 1911

Mindarie Aegis Anchorage 340 Anchorage Drive North (08) 9400 1000

Mt Claremont Aegis Montgomery House 1 Heritage Lane (08) 9314

Getting started

Before you can access government-subsidised aged care support — whether at home, in the community, or in a residential aged care home — you’ll need to register with My Aged Care. My Aged Care is the national entry point for all aged care services. It connects older Australians, their carers, and families with government-subsidised care options and information about costs, eligibility, and service providers.

What happens when you contact My Aged Care

When you contact My Aged Care on 1800 200 422 or visit myagedcare.gov. au, a team member will help set up your record and ask questions to understand your current situation.

You’ll need your Medicare card handy to confirm your details.

They may ask about:

» the type of help you currently receive at home

» your ability to manage everyday tasks (such as meals, housework, or transport)

» whether you receive support from a carer or family member

» any health conditions, mobility issues, or recent injuries

» how you are feeling socially and emotionally

» any safety or accessibility concerns in your home

This brief conversation helps My Aged Care decide which level of support and assessment is appropriate for you.

The assessment process –Single Assessment System

From 1 November 2025, Australia introduced the Single Assessment System, replacing both the Aged Care Assessment Team (ACAT) and Regional Assessment Service (RAS)

The new system provides one consistent assessment for all aged care programs. It determines eligibility for:

» Support at Home Program – for people needing help to live independently at home

» Residential aged care – for those who need ongoing, 24-hour care

» Respite care – short-term care in a home or residential setting

An assessor will visit you — usually in person — to discuss your health, living arrangements, preferences, and goals. After the assessment, you’ll receive:

» an approval record showing what services you can access

» a support plan tailored to your needs

» and details about any contributions or fees determined by Services Australia.

Getting started

Cont’d

Support at home program

The Support at Home Program replaced Home Care Packages and Short-Term Restorative Care from 1 November 2025.

The Commonwealth Home Support Programme (CHSP) continues to operate and will transition no earlier than 1 July 2027.

It provides more flexibility so you can choose and adjust services as your needs change.

Support can include:

» personal care and nursing

» cleaning, meals, and home maintenance

» transport, shopping, or social activities

» allied health or therapy services

Your provider will work with you to design a plan that supports your independence and wellbeing. Helpful resources (scan QR codes) My Aged Care

Visit myagedcare.gov.au for step-by-step guides, service finders, and translated information

Western Australia note

All assessments and government-funded aged care services in Western Australia are delivered through the national My Aged Care system.

Local organisations - such as community health services and not-for-profit providers — deliver the care but must meet the same national Aged Care Quality Standards (2025).

advice or support, visit carergateway.gov.au

“You made it possible to be by her side. For those precious moments.”

Bethanie provide a more personal standard of care in our aged care homes. We get ageing.

131 151 Bethanie Aged Care

CLAREMONT - SWANBOURNE

Residential Aged Care with 24/7

Nurses on Site

Retirement Apartments for seniors

WEST PERTH - SUBIACO

Residential Aged Care with

Residential Aged Care with 24/7 Nurses on Site

Wellness & Rehabilitation Centre

Suites & rooms with ensuite &

Suites & rooms with ensuite & balconies

Small social hubs for dining &

Small social hubs for dining & socialising

Heated indoor swimming pool

Dynamic lifestyle program available daily

Wellness & Rehabilitation Centre

Suites & rooms with ensuite & balconies

Small social hubs for dining & socialising

Suites & rooms with ensuite & socialising

Early Learning Centre & Intergenerational care comes alive

Intergenerational care comes alive

THE MELVISTA

NEDLANDS - DALKEITH

Boutique Residential Aged Care with 24/7 Nurses on Site

Boutique Residential Aged Care

Wellness & Rehabilitation Centre

Aged Care Suites & Apartments

Small households for dining & socialising

Dynamic lifestyle program available daily

Dynamic lifestyle program

1 Costs of aged care: What you need to know

Understanding the costs of aged care is important when planning for yourself or a loved one.

From 1 November 2025, the new residential aged care fee and accommodation arrangements introduced from 1 November 2025.

Fee type

Basic daily fee

Hotelling contribution

What it covers Who decides it

Everyday living costs such as meals, cleaning, laundry and utilities.

Extra daily-living costs for higherincome residents.

Non-clinical care contribution

Accommodation costs

Higher everyday living fee - often referred to as

Higher Everyday Living or ‘HELF’ in the sector.

Personal care (help with showering, dressing, mobility).

Fixed by Government

Calculated by Services Australia after your means assessment

Typical amount (as at 20 Mar 2025)

Capped at 85% of the single basic Age Pension (indexed twice yearly) - check My Aged Care for current rates

Varies by income and assets

Key details

Everyone pays this fee; it applies even when you are on short leave or in hospital.

Services Australia Capped daily and lifetime limits

Your room and accommodation amenities. Agreed between you & the provider

Depends on room price

Led by a seasoned

Optional premium lifestyle or comfort services (enhanced menus, entertainment, private lounges, etc.).

Agreed privately with provider

Varies by service

Applies only if you can afford more; indexed 20 Mar and 20 Sep each year. This replaces previous additional service style everyday living contributions.

Introduced under the 1 Nov 2025 arrangements to ensure fairness between residents.

Pay by refundable accommodation deposit (RAD), daily accommodation payment (DAP), or a combination. Government-supported residents pay RAC/DAC. New arrangements may allow for limited retention amounts on accommodation payments under certain conditions. Consumers should seek financial advice or check My Aged Care for current rules

HELF cannot be charged before entry.

Cannot be a condition of entry.

Cannot be required to secure a specific room.

Written agreement required with cooling-off rights.

Each

With

Government assistance and assessments

What you pay depends on a means assessment of your income and assets by Services Australia (or DVA for veterans).

Without an assessment, you won’t receive subsidies & may be charged maximum rates.

Assessment results are valid for 120 days.

All eligibility assessments for aged care are now conducted through the Single Assessment System

Financial hardship assistance

If you can’t afford your aged-care fees for reasons beyond your control, you can apply for financial hardship assistance.

If approved, the government may pay part or all of your basic, hotelling, non-clinical, or accommodation costs. Call Services Australia’s Financial Information Service 132

Western Australia note

The HELF framework and new funding rules apply nationally, including in Western Australia.

Western Australian providers must publish their HELF fee schedules and accommodation prices on their own websites.

Visit My Aged Care → Financial Support

PLACEMENT JOURNEY

Your health requirements and desired living arrangements are our first priority.

FINANCIAL COMFORT

GET IN TOUCH

Call our team on 08 6143 2565

GET IN TOUCH

Call our team on 08 6143 2565

Your health requirements and desired living arrangements are our first priority.

PLACEMENT JOURNEY

Your health requirements and desired living arrangements are our first priority.

Your health requirements and desired living arrangements are our ﬁrst priority.

Your health requirements and desired living arrangements are our first priority.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

FINANCIAL

FINANCIAL COMFORT

You can relax when you understand aged care fees and what you can afford.

We shortlist and liaise directly with suitable premises on your behalf giving you time for what’s important to you.

You can relax when you understand aged care fees and what you can afford. There are many ways to pay for your care. Let’s find the best approach for you.

You can relax when understand aged and what you can

You can relax when you understand aged care fees and what you can afford.

There are many for your care. Let’s best approach for

There are many ways to pay for your care. Let’s find the best approach for you.

There are many ways to pay for your care. Let’s ﬁnd the best approach for you.

Call our team on 08 6143 2565

Email your enquiry to info@relacs.net.au

Visit our website at www.relacs.net.au

Email your enquiry to info@relacs.net.au

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

You are not alone. From the ﬁrst visit, through application and settlement, until the day you move in, we are here.

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

We can structure your Aged Pension to help you make the most of it.

We will consider your Aged Pension and help you maximise it.

We can structure your Aged Pension to help you make the most of it.

We can structure Pension to help most of it.

Visit our website at www.relacs.net.au

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here.

Get the support and clarity you need during an emotional and stressful time.

You are not alone. From the first visit, through application and settlement, until the day you move in, we are here. Get the support and clarity you need during an emotional and stressful time.

Get the support and clarity you need during an emotional and stressful time.

We can complete Centrelink paperwork for you regarding your move into care.

There are many ways to for your care. Let’s find best approach for you. We can structure your Aged Pension to help you make most of it.

We’ll complete your Income and Asset Assessment for you.

Get the support and clarity you need during an emotional and stressful time.

We’ll complete your Income and Asset Assessment for you. As Financial Advisors we have you covered however tricky your financial situation.

We’ll complete your and Asset Assessment

As Financial Advisers we have you covered however tricky your financial situation.

As Financial Advisors we have you covered however tricky your ﬁnancial situation.

As Financial Advisors have you covered tricky your financial

We’ll complete your Income and Asset Assessment for As Financial Advisors we have you covered however tricky your financial situation.

The most frequently asked questions about aged care costs

What types of fees apply to residential aged care?

Beyond the Basic Daily Fee, additional costs depend on your financial situation and care needs. These include:

» Non-Clinical Care Contribution (NCCC): For residents on the 1 November 2025 fee arrangements, the Non-Clinical Care Contribution (NCCC) replaces the former means-tested care fee and is capped by both daily and lifetime limits set by government. This means-tested daily fee helps cover personal (non-clinical) care and ranges from $0 to around $101.16 per day (indexed March and September).

Do I have to pay for aged care in Australia?

Yes. All residents in government-subsidised aged care homes pay a Basic Daily Fee, which helps cover meals, laundry and other everyday living costs.

The Basic Daily Fee is capped at 85% of the single basic Age Pension and indexed in March and September each year. The applicable rate is determined at the time of entry.

Lifetime cap applies: $135,318.69 (indexed) OR 4 years (1460 cumulative days), whichever occurs first.

» Accommodation Payment: Payable as a Refundable Accommodation Deposit (RAD), Daily Accommodation Payment (DAP), or a mix. From 1 Nov 2025, providers may retain up to 2 % per year of a RAD for five years (max 10 %). Residents receiving government support pay a Refundable or Daily Accommodation Contribution (RAC/DAC) instead.

» Higher Everyday Living Fee (HELF): Optional premium services such as enhanced menus or entertainment, agreed privately with your provider.

• HELF cannot be charged before entry.

• Cannot be a condition of entry.

• Cannot be required to secure a specific room.

• Written agreement required with cooling-off rights.

Aged Care Financial Advice Specialists

Aged care choices are complex and the decisions to be made can seem overwhelming. Making the wrong decisions can come at a high price, both emotionally and financially.

Our aged care advisors specialise in identifying your unique needs and the financial issues that you and your loved ones face in relation to entering an aged care facility. Working with you we will identify what your choices are and their financial impact.

We can then assist you to structure your financial affairs so that you can enter aged care knowing how to manage or even reduce your costs, maximise your Centrelink benefits and ensure that you can afford the care that is right for you. We empower you to make the right decision for your aged care needs with peace of mind.

P: 9340 9200 and 9381 6622 W: www.wpfp.com.au and www.destfp.com.au

Email: aldis@wpfp.com.au | geoff@wpfp.com.au | craig@destfp.com.au

Our offices are located in Osborne Park and Perth

The most frequently asked questions about aged care costs:

Cont’d.

Is it better to pay a RAD or DAP?

It depends on your circumstances. A RAD is a refundable lump sum minus any agreed retention ( ≤ 2 % p.a., max 10 %). A DAP is a smaller ongoing daily payment based on the room price and MPIR (Maximum Permissible Interest Rate) – 7.65% (current quarterly rate). Note: MPIR is set quarterly by Government. Residents on government support pay a RAC or DAC instead. Many choose a mix of both. Professional financial advice is recommended.

Do I have to sell my family home to move into aged care?

Not necessarily. If a protected person (such as a spouse, partner, dependent child or eligible carer) lives there, your home is exempt from the asset test. If no protected person remains, the home’s assessable value is capped at $210,555.20 (as at 20 Sept 2025).

You can decide whether to sell or keep it based on your financial advice and care plan.

How much do I pay and how much does the government cover?

If you can afford it, you’re expected to pay for your accommodation.

Government help is available based on a means assessment:

» Income below $34,671.20 and assets below $61,500 – the Government pays your full accommodation costs.

» Income above $206,735.20 – you pay the full agreed accommodation price with the aged care home.

» If your income and assets fall between these thresholds, Services Australia works out how much you pay and the Government covers the rest.

You may still be asked to pay the full cost even if your income or assets are below these thresholds, depending on your circumstances and room price.

(Thresholds are indexed in March and September each year. Amounts apply at the time of assessment.)

Other useful resources

(scan QR codes)

Updated Fee Estimator

Calculate current HELF-aligned fees

Financial advisers for Western Australia

Compare specialists familiar with the new fee rules

Aged Care Guide blog

Articles on budgeting & planning under HELF

 Support and understanding from experts in Aged Care financial matters

 Advice on secure investments and estate planning needs such as Wills and Powers of Attorney

 Peace of mind through a specialised financial plan for Aged Care complete with recommendations for the best possible financial solution

 Implementation of your financial plan

 Ongoing assistance dealing with Government and other institutions

Roshana Carmel Aged Care

IMAGINE WAKING UP EVERDAY SURROUNDED BY THE CALMING BEAUTY OF PERTH HILLS...

Roshana Carmel Aged Care is set in a truly beautiful location and offers a calm, nature filled environment with thoughtful, person centred care.

Imagine settling into one of our 80 spacious rooms, each with a private ensuite and designed to support comfort, dignity, and everyday living. Spread across four newly built wings, the home has been carefully planned to feel comfortable, familiar, and easy to live in.

Step outside and enjoy time on the lawns, sit and relax on the terrace, or spend quiet moments in the courtyards. Surrounded by well maintained gardens and outdoor spaces, Roshana Carmel is a place where life feels peaceful, steady, and truly your own.

SERVICES

Residential Aged Care

24/7 Onsite Registered Nurse Support

FEATURES

24/7 Onsite Registered Nurse Support

Palliative Care

Conditional Respite

LEARN MORE HERE

Carmel | Annie Bryson Mckeown |

FEATURES

Engaging Lifestyle Activities

Serene Wellness Garden

Luxurious Salon

Private Cinema

Roshana Grandton Care

EXPERIENCE THE PERFECT BALANCE OF RESIDENTIAL AGED CARE AND RETIREMENT LIVING ABOVE THE SWAN RIVER

Located in the heart of prestigious Applecross, Roshana Grandton Care is a 15 storey vertical oasis redefining modern senior living.

Level 2 is dedicated to Residential Aged Care and features 10 exclusive bed suites. Levels 3 to 14 offer a mix of Retirement Living apartments and selected Residential Aged Care residences. This includes the exciting addition of spacious two bedroom, two bathroom apartments purpose built for Residential Aged Care, alongside one bedroom, one bathroom options. All residences are supported by high quality clinical care.

Residents can also enjoy Level 15, home to an expansive rooftop lounge with sweeping Swan River views, along with resort style amenities. Designed to feel vibrant, relaxing and truly personal, Grandton offers a luxury lifestyle where comfort, choice and care come together seamlessly.

SERVICES FEATURES

SERVICES

High Quality Clinical Care

24/7 Onsite Registered Nurse Support

Palliative Care

Conditional Respite

Allied Health Services

FEATURES

Onsite Gym

Wellness Salon

Lotus by Roshana Restaurant Heated Indoor Pool

Cinema Theatre

Theatre Lotus by Roshana Restaurant Heated Indoor Pool

Getting help from an aged care expert

Navigating aged care can be complex, with financial, legal, and care decisions that affect your comfort, independence, and long-term wellbeing.

Getting help from the right professionals can make this process smoother and give you confidence in the decisions you make.

Choosing the right expert

The type of help you need depends on your situation. Some people seek financial advice to plan for costs, others need placement support to find the right home quickly, and many families look for legal advice to manage important documents.

When selecting an aged care expert, consider:

» Experience and qualifications – Look for professionals with proven experience in aged care and appropriate certifications (e.g. CFP for financial advisers, legal accreditation for solicitors).

» Memberships – Check that they belong to recognised professional associations such as the Financial Advice Association of Australia (FAAA) or the Law Society of Western Australia (LSWA).

» Client feedback – Read reviews on the Aged Care Guide or similar platforms to understand how others have rated their services.

Helpful information

Aged care decisions can feel overwhelming. Seek advice from more than one source to make sure your decisions suit your personal circumstances.

Professional advice can help you plan for both the financial and emotional sides of moving into care.

Financial advisers – understanding and funding aged care

The financial side of aged care can be complicated. A specialist aged-care financial adviser can help you:

» Plan for residential and in-home care costs.

» Understand the new fee structure under the HELF framework, including hotelling and non-clinical care contributions.

» Work out how to pay for accommodation through RAD, DAP, RAC, or DAC arrangements.

» Maximise your Age Pension or DVA entitlements.

» Ensure your chosen payment plan supports your lifestyle and estate goals.

Financial advisers can also help families compare whether government support through the Support at Home Program (for care at home) or residential care is the better fit for their needs.

Scan the QR code to find trusted financial advisers at agedcareguide.com.au/s/ financial

Placement consultants –finding the right aged care home

The process of finding and choosing an aged care home can be time-consuming, especially when care needs are urgent.

Aged care placement consultants or care concierges can:

» Assess care needs and personal preferences.

» Identify and shortlist suitable aged care homes.

» Coordinate tours, paperwork, and admission.

» Help negotiate room prices and service inclusions.

» Connect families with available vacancies faster through established provider networks.

Placement services operate across Western Australia can be especially helpful if you live interstate or have limited time to manage the search yourself.

For a list of trusted placement consultants in your area, visit agedcareguide.com.au/ compare scan the QR code in this guide or call 1300 186 688 for friendly guidance.

Legal considerations

Before entering aged care, it’s important to ensure your legal documents are current.

Aged care lawyers or elder law specialists can assist with:

» Enduring Power of Attorney (EPOA) –appointing someone to make financial or legal decisions on your behalf.

» Advance Care Directive – recording your healthcare wishes and preferred treatments.

» Wills and estate planning – ensuring your assets are distributed according to your wishes.

It’s best to review these documents before admission so decisions can be made smoothly if health changes occur.

Western Australia note

In Western Australia, you’ll find a growing network of aged care placement services, legal professionals, and financial planners who specialise in aged-care advice.

All national programs - including the Support at Home Program and the Single Assessment System - operate the same way in Western Australia as in other states.

Finding and choosing an aged care home

Finding the right aged care home is one of the most important decisions you’ll make. The goal is to find a place that meets the individual’s care needs, lifestyle preferences, and comfort — now and into the future.

Start

Complete assessment

Before approaching providers:

You’ll need to have completed an aged care assessment under the Single Assessment System.

This assessment determines eligibility for government-subsidised residential care and provides:

» an approval record,

» a support plan, and

» fee and contribution information from Services Australia.

You can apply for an assessment through My Aged Care

1 Search for providers

From page 92 of this guide, you can find Western Australian aged care providers listed by region.

You can also:

» Ask your assessor for referrals to nearby homes.

» Use your referral code to search via the My Aged Care Find a provider tool.

» Call the My Aged Care Contact Centre for additional guidance.

For more detailed information, visit the agedcareguide.com.au (scan QR code)

Create a shortlist

Use the ‘Shortlist’ tool on agedcareguide. com.au to find homes that suit your needs. Compare them based on:

» Location – Proximity to family, friends, and familiar community connections.

» Accommodation and cost – Room types, pricing, and what’s included.

» Cultural and diverse needs – Whether the home can support specific cultural, religious, or language preferences.

» Availability – Whether the home has current or future vacancies.

» Specific care needs – For example, homes offering memory support, palliative care, or support for complex physical or mental health needs.

» Quality – Review the home’s rating under the Aged Care Quality Standards (updated under the new Aged Care Act from 1 November 2025), which cover Residents’ Experience, Compliance, Staffing, and Quality Measures. These are visible in the ‘Quality’ tab of the Find a provider tool.

Compare providers agedcareguide.com.au/compare (scan QR code)

Western Australia note Western Australia follows the same national aged care process and fee structure as other states.. For region-specific information or help navigating local providers, visit agedcareguide.com.au/compare (scan QR code)

3 Visit shortlisted aged care homes

Arrange visits to your shortlisted homes. Bring your assessment approval and support plan so providers can tailor information to your situation.

During visits:

» Ask about daily routines, lifestyle activities, and how residents are supported to stay engaged.

» Observe staff interactions, cleanliness, and overall atmosphere.

» Check whether meals, cultural activities, or spiritual services suit your needs.

Consider bringing a friend or family member to help take notes or compare impressions later.

A printable Aged Care Guide Checklist can help structure your observations.

Apply to preferred homes

Once you’ve chosen your preferred options, apply directly to several homes. You’ll need to provide:

» personal and contact details,

» health and care information,

» financial and means assessment details (if relevant), and

» your approval and referral documentation.

Homes are required by law to protect your privacy and handle information securely. If offered a place, you’ll receive a Resident Agreement outlining fees, services, and your rights and responsibilities. Review it carefully and seek clarification before signing. 4

What to remember when choosing aged care in Western Australia

Western Australia’s aged care landscape spans metropolitan Perth, regional centres such as Bunbury, Geraldton, Albany and Kalgoorlie, and remote communities across the state. Options range from large metropolitan providers to smaller regional and community-based homes.

Choosing the right home should consider health needs, lifestyle preferences, cultural background, budget and location.

1 Perth metro vs regional and remote Western Australia

Perth has the largest concentration of aged care homes, offering more provider choice, specialist dementia services and stronger links to hospitals and palliative care.

Regional centres such as Bunbury, Geraldton, Albany and Kalgoorlie often have community-focused homes, but fewer options and longer waitlists, particularly for dementia care or premium rooms.

In rural and remote areas, including the Kimberley and Pilbara, homes may have fewer vacancies and limited specialist services, making early planning important.

2 Access to Western Australian health services

WA has major tertiary hospitals in Perth and regional hospitals in centres such as Bunbury, Geraldton, Albany and Kalgoorlie, though access varies outside metropolitan areas. When comparing homes, consider proximity to hospitals, access to GPs and allied health services, and how the home manages treatment and hospital transfers. In regional areas, ask how often specialists visit and what after-hours medical support is available.

3 Residential aged care options

Western Australia does not have Supported Residential Services (SRSs). All residential aged care homes operate under the Commonwealth system and must meet national Aged Care Quality Standards. Homes may offer basic accommodation, premium rooms, dementia-specific units and palliative care. Availability can be limited outside Perth, so early planning is important

4 Cultural, linguistic and inclusive care

Western Australia has a culturally diverse population, including significant Aboriginal communities. Many providers support cultural or religious practices, lifestyle programs and community connections. Some homes also offer LGBTQIA+ inclusive care, veteran support and culturally safe care for First Nations residents.

5 Regulation and oversight in Western Australia

Homes must meet national Aged Care Quality Standards and are regulated by the Aged Care Quality and Safety Commission. WA considerations include bushfire and cyclone preparedness, regional workforce availability and travel distances affecting family access.

6 Location-based demand and competition for rooms

Demand varies across WA. Higher-demand areas include metropolitan Perth, the South West (including Bunbury) and coastal centres such as Albany. These areas often have longer waitlists, particularly for dementia care and premium rooms, so joining multiple waitlists early can improve options.

www.agedcareguide.com.au/nursing-homes/wa

What is respite care?

Respite care provides short-term support for older people when their usual carer needs a break or temporary help is required after illness, injury, or a hospital stay.

It ensures both the older person and their carer can rest, recover, and stay well.

Respite care can be provided:

» in your own home,

» at a community respite centre, or

» in a residential aged care home.

Who can access respite care?

Respite care can be delivered at home, in the community, or in an aged care home. Since 1 November 2025, some in-home and community respite services are delivered through the Support at Home program.

To access subsidised respite, you must:

» be an older Australian who needs assistance with everyday activities, and

» have completed an aged care assessment under the Single Assessment System confirming eligibility.

This applies whether you live at home, with family, or are temporarily in hospital.

If you haven’t yet been assessed, call My Aged Care (1800 200 422) or apply online to arrange an assessment.

Western Australia note

Respite care in WA follows the same national rules as other states under the Support at Home Program.

Local not-for-profit, government, and private providers deliver respite, including at-home and residential options.

You can compare availability and services at agedcareguide.com.au/compare or speak with your local provider network.

Types of respite

Planned

respite

Pre-booked breaks that give carers regular rest or time for other commitments. These can occur at home, in day centres, or residential homes.

Emergency

respite

Available at short notice if a carer becomes unwell or unable to provide care.

My Aged Care or Carer Gateway (1800 422 737) can help you find emergency options.

Post-hospital respite

For people recovering from illness, surgery, or injury. Often arranged while long-term supports are being finalised.

How much respite you can receive

You can receive up to 63 days of subsidised respite care each financial year, with possible extensions depending on your situation and carer needs.

This limit applies nationally under the Support at Home Program.

How to arrange respite care

1. Get assessed – Call My Aged Care (1800 200 422) or apply online for an aged care assessment under the Single Assessment System.

2. Search for providers – Use the Aged Care Guide or Find a provider tool to locate services with availability.

3. Book care – Confirm dates and costs directly with your chosen provider.

If you need urgent respite, contact Carer Gateway (1800 422 737) or a local hospital social worker.

Helpful tip: Even if you’re not ready to use respite care now, consider registering with My Aged Care early. Having an assessment completed means you can access help faster when it’s needed.

What are the costs?

If you use a government-subsidised provider:

» For in-home respite (Support at Home), you’ll pay a means-tested percentage of the service cost, depending on your income and assets. Some clinical services have no contribution, while independence and everyday-living supports have moderate to higher contributions.

» For residential respite (aged-care home), you’ll pay a Basic Daily Fee capped at 85% of the single basic Age Pension – $65.55 per day (as at 20 September 2025). No accommodation payment is required. Optional extras may cost more.

Private respite is also available for those who prefer immediate access without assessment.

Need help finding respite care?

Our team can help you:

» Understand your options

» Find a provider with availability

» Navigate hospital-to-respite transitions

Compare providers agedcareguide.com.au/ compare (scan QR code)

Can I access respite care directly from hospital?

Yes, but conditions apply. If you are approved for respite care under the Single Assessment System, you can access respite directly from hospital.

It’s important to have this approval in place before discharge to ensure a smooth transition.

Dementia-specific aged care: What to ask

and what to look for

Caring for someone living with dementia can be emotionally, physically and mentally demanding. As the condition progresses, caring at home may become difficult, leading families to consider residential aged care. There’s no single “right” time to make the move, but key signs include changes in behaviour, increased safety concerns, carer burnout, or the person’s needs becoming too complex to manage at home

Making the move

When considering residential care, look for homes that understand dementia and can meet the person’s needs both now and into the future.

All government-funded aged care homes are required under the 2025 Aged Care Quality Standards to provide dementia-inclusive care. This includes staff training, safe and accessible environments, and tailored lifestyle programs for people living with cognitive impairment.

Some homes have specialised memory support units or small-scale living areas that promote familiarity and calm. However, quality still varies—ask questions and visit in person whenever possible.

What to look for on a tour

» Environment: Calm spaces with natural light, clear signage, and minimal clutter or noise.

» Layout: Smaller homes or “household” models (typically 30–60 residents) often work best for people with dementia.

» Bedrooms: Bright, comfortable, and able to accommodate familiar personal items to create a sense of home.

» Safety: Secure outdoor areas, locked external doors, and unobstructed walkways.

Ask whether residents can bring personal furniture, hang photos, or have a phone line in their room.

Questions to

ask

» Can residents stay if their condition changes or behaviours become more challenging?

» What dementia-care training do staff complete, and how often?

» Are there specific activities or sensory programs for residents with dementia?

» How does the team manage agitation or “sundowning” in the late afternoon?

» Are families involved in care planning and reviews?

Homes that specialise in dementia care usually offer personalised programs, trained staff, and secure, calm environments designed for wellbeing.

Helpful tip

Bring a printed Aged Care Guide Nursing Home

Checklist to your visits. It helps you compare environments, activities, and staff culture to ensure the best possible fit for your loved one.

Staying

involved Transitioning from a hands-on carer to a supportive family partner can be challenging. Share information about your loved one’s routines, preferences, and calming strategies with the care team. The more staff know, the more consistent and person-centred care they can provide.

Remember that small issues are normal during transition. Communicate early and openly with the Clinical or Facility Manager if concerns arise.

Western Australia note

WA providers follow the same national dementia-care and assessment requirements as other states.

You can use the Find a provider tool on agedcareguide.com.au to view homes with memory support units or dementia-specialised accreditation.

Access & support You’ll need an aged care assessment under the Single Assessment System to access government-subsidised residential care.

Emergency respite or short-term private care may be available while waiting for an assessment. Some people enter residential care directly after a hospital stay, but eligibility still requires assessment unless it’s an emergency placement.

If not yet assessed, you can call or apply online via My Aged Care

Aged care fees are changing: What you need to know from 1 November 2025

From 1 November 2025, the Australian Government is introducing a new way of funding aged care homes. The aim is to make fees fairer, easier to understand, and more aligned with the real cost of care.

Who will this affect? From 1 November 2025, two residential fee arrangements may apply depending on individual circumstances: the new 1 November 2025 arrangements or the earlier 1 July 2014 arrangements under the ‘no worse off’ principle. If you’re already in care before this date, your existing fee structure stays the same unless you move and sign a new agreement.

What’s changing? A simplified structure will group fees into two main categories:

1 Contributions for Everyday Living Costs

These cover daily services like meals, laundry, cleaning, and gardening.

Basic Daily Fee (BDF): All residents pay this to help cover general living expenses.

Hotelling Supplement:

» Currently paid fully by the government.

» From 1 November, residents who can afford it will contribute.

» The government continues to pay the rest, or all of it for those who can’t afford to contribute.

2 Contributions for Non-Clinical Care

This includes personal support like bathing, dressing, mobility, and activities.

Non-Clinical Care Contribution (NCCC):

» A new means-tested fee based on income and assets.

» Applies only to non-clinical care. Clinical care will be fully government-funded.

» People who can’t afford it won’t be asked to contribute.

Caps and Protections:

» Daily cap: No more than $101.16/day (indexed).

» Lifetime cap: $135,318.69 (indexed) OR 4 years (1460 cumulative days), whichever occurs first.

» Contributions under the Support at Home Program count toward the lifetime cap.

3 Higher Everyday Living Fee (Optional Services)

Homes can offer premium extras like upgraded meals or wine. These are optional and charged as Higher Everyday Living Fees – you choose whether to pay for them.

What should I do now?

» Plan ahead: If you’re considering aged care later this year, be aware costs will change.

» Get assessed: Services Australia can help determine what you may need to contribute.

» Stay informed: Fees are indexed and may change over time.

Estimate Costs

Use the Aged Care Guide Calculator to get a personalised cost estimate

Useful resources

Aged Care home estimator: Calculate the costs of aged care (scan QR code)

FIVE-STAR

DEMENTIA CARE

PALLIATIVE CARE

Home is where comfort and independence meet

– with the right support, you don’t have to do it alone.

What are the first steps when finding home care?

Starting the journey to organise home care for yourself or a loved one can feel overwhelming – but you’re not alone. Whether you’re looking for government-funded services or private help at home, knowing where to begin makes the process much more manageable.

1 Understand what home care is

Home care supports older Australians to stay independent in their own home for longer. Services can include:

» Help with cleaning, cooking or showering

» Transport to appointments

» Nursing or allied health support

» Social connection and companionship

You can choose government-funded home care or pay for services privately.

Many people do a mix of both.

2 Check your eligibility

To access government-funded home care, you need to:

» Be 65 or older (50+ for Aboriginal and Torres Strait Islander people), or

» Be younger with a disability, dementia, or other complex needs

You must complete a free assessment through My Aged Care, the Government’s aged care gateway.

Use Aged Care Guide to find and compare trusted providers near you. (scan QR code)

Note: A new government program called Support at Home will start on 1 November 2025, replacing the current Home Care Packages.

Contributions and access to services may change for new recipients after that date. Visit agedcareguide.com.au/fees for the latest updates.

3 Get assessed

Call My Aged Care on 1800 200 422 or apply online at myagedcare.gov.au to organise an assessment. There are two main types:

» RAS (Regional Assessment Service) – for basic support through the Commonwealth Home Support Programme (CHSP)

» Single Assessment System assessments – for more complex needs, including Home Care Packages An assessor will visit your home to talk through your situation and decide which level of care you’re eligible for.

4 Waitlists and timing

For CHSP, services may start quite quickly. For Home Care Packages, there is usually a waitlist – from several weeks to over 12 months depending on the level of support and where you live.

You’ll receive a letter from My Aged Care confirming your approved care level and your place in the national queue.

5 Choose a provider

Once approved, you can begin comparing home care providers based on:

» Services offered

» Costs and fees

» Availability in your area

» Reputation and customer reviews

Costs of home care explained

While Support at Home services and classifications are subsidised by the Australian Government, you may still be asked to contribute toward the cost of your care depending on your financial situation. There are three types of fees you might pay:

Care and Support Contribution

You’ll contribute a means-tested percentage of the service cost, based on your income and assets. There is no set daily fee under Support at Home. Some clinical services remain fully funded, while everyday living supports have moderate to higher cocontributions.

Independence and Everyday Living Contribution

This is a percentage-based contribution toward the cost of independence and everyday-living services where the amount depends on your income and assets.

This contribution replaces the old “income-tested care fee” from the Home Care Package system

Additional fees

For extra services outside the package funding (e.g., higher-end equipment or private services).

Check your

contribution estimate

Your Support at Home contributions are protected by a lifetime cap (indexed in March and September). Services Australia will notify you (and your provider) of any contribution amounts that apply based on your income and assets.

Contributions are based on service type and means assessment rather than package-level fees.

Learn more or check your contribution estimate at myagedcare.gov.au

For more information on Support at Home, visit: myagedcare.gov.au

(scan QR code)

Important Update:

From 1 November 2025, Support at Home replaced Home Care Packages and Short-Term Restorative Care. Fees and contributions are pay-as-you-use and depend on the service type and your means assessment. For the latest official details, visit myagedcare.gov.au

Scan the QR code or visit agedcareguide.com.au/fees for the latest updates.

Support at home

Support at Home services are designed to help older Australians stay independent at home for as long as possible. Depending on your needs and the package level you’re approved for (Level 1 to Level 8), services can include:

» Personal care (help with showering, dressing, grooming)

» Cleaning, laundry, and household help

» Meal preparation

» Transport to appointments or social activities

» Shopping assistance

» Nursing or allied health support (e.g., physiotherapy, podiatry)

» Help with medication and health monitoring

» Garden maintenance and home safety modifications

Tailored packages

You can tailor your package to suit what matters most to you.

Your provider will work with you to create a care plan that reflects your preferences and priorities.

For a full list of services, visit: myagedcare.gov.au (scan QR code)

Experience the Prime Care Partners Difference

Compassionate Care, Right at Home

At Prime Care Partners, we believe everyone deserves to live with dignity, independence, and contentment — all within the comfort of their own home. With over 20 years' experience, we’re proud to be a trusted provider of Home Support Services.

Our personalised care solutions are designed to keep you connected to the people and places you love, while ensuring you receive the support you need when and how you need it. Whether it’s daily assistance, companionship, or specialised care, our services are tailored to your lifestyle and preferences.

What makes us different? Our team of dedicated professionals. Every Prime Care Partner undergoes comprehensive training, including First Aid and CPR, and benefits from continuous learning through our year‑round online platform. This commitment to excellence means our care not only meets — but consistently exceeds — client expectations.

We don’t just provide support. We build meaningful relationships and make a lasting difference in the lives of those we provide services for.

Finding and choosing a home care provider

Start here

Choosing the right provider can make a big difference to your quality of life. Here are some simple steps to guide you:

Compare providers online

Use the free comparison tool at agedcareguide.com.au/compare to explore local home care providers, see what services they offer, compare costs, and check availability. (scan QR code)

Check for waitlists

Some providers may be able to start straight away, while others could have a delay – it’s worth asking early.

Ask questions

Speak directly with providers about your care needs, how flexible their services are, and what fees may apply.

Choose a provider who feels right

Once approved, you can begin comparing home care providers based on:

» Services offered

» Costs and fees

» Availability in your area

» Reputation and customer reviews

Home care checklist: What to do when you need help at home

Use this checklist to guide you through the key steps in accessing home care — from applying for a package to choosing the right provider.

Checklist

1 Understand your needs

2 Get assessed

3 Understand the costs

4 Compare and choose a provider

Ask about:

q Think about the support you need (e.g. personal care, help with cleaning, transport)

q Consider how often you need support (daily, weekly, short-term or ongoing)

q Call My Aged Care on 1800 200 422 or apply for an assessment online

q Book a free in-home assessment under Single Assessment System (was ACAT/ACAS)

q Prepare by writing down your needs, current health, and home environment

q Learn about government subsidies through My Aged Care

q Check your Support at Home Service Agreement

q Ask about basic daily fees and any additional service fees

q Use trusted tools like agedcareguide.com.au/compare to review providers near you

q Check reviews, availability, service options, and pricing

q Call or meet with at least 1–3 providers to compare

q How care plans are tailored to your goals

q Who will be providing care (same person each time?)

q Cancellation policies, minimum hours, and flexibility

q How they handle feedback or complaints

5 Sign your agreement

6 Review your services regularly

q Review the Support at Home Agreement carefully before signing

q Make sure your Care Plan reflects your priorities and needs

q Understand how your funding will be spent and if any unspent funds will carry over

q Schedule a regular care plan review (at least once a year or when your needs change)

q Speak up if something isn’t working – your provider should adapt with you

q Reassess under Single Assessment System if your needs increase as you may need to move to a higher classification

My Aged Care Aged Care Guide Helpful contacts 1800 200 422

Need help comparing aged care options?

Compare providers: agedcareguide.com.au/compare

Caring for ageing parents? Don’t forget to care for yourself

Caring for ageing parents is one of the most meaningful things you can do – but let’s be honest, it can also be exhausting. The physical demands, the emotional toll, the guilt of not doing “enough” – it all adds up.

If you’re in this role, you’re not alone. And while your focus is on your loved one, it’s just as important to look after yourself –emotionally and physically.

Start with the heart

Let yourself feel. It’s okay to be overwhelmed, frustrated, or sad. Talk to someone – a friend, a counsellor, another carer. You don’t need to carry this all on your own.

Consider writing a diary or even taking a quiet moment each day to breathe and centre yourself. These small acts of self-kindness can go a long way.

Keep moving, stay strong

Even a 20-minute walk can clear your head. Stretch while the kettle boils. Choose food that fuels you. You don’t need a gym – just small, steady steps to keep your body going as strong as your heart. And sleep. Please don’t trade it away. Without rest, everything feels harder.

Carer Allowance

How to apply for Carer Allowance and Carer Payment

A supplementary payment if you care for someone who needs daily support.

Help is closer than you think

You don’t have to do this alone. Here are some services in Western Australia that support family carers like you:

Carer Gateway 1800 422 737 carergateway.gov.au

Free counselling, coaching, respite and peer support.

Carers WA 1800 422 737 carerswa.asn.au

Education, advocacy, carer support groups.

Dementia Australia 1800 100 500 dementia.org.au

Support and advice for carers of people living with dementia

Carer Payment

Support for those providing constant care to someone with a disability, medical condition, or an adult who’s frail aged.

Aged Care Guide

Visit agedcareguide. com.au for resources, articles, and information about key services.

CHOOSE ASTLEY CARE YOUR LOCAL PROVIDER OF QUALITY SUPPORT AT HOME

If you’re seeking a coordinated care approach to help you remain independent and comfortable in your own home, our Home Care Packages at Astley Care could be just what you need.

All are welcome

We welcome people from all backgrounds and walks of life, people living with memory loss, mobility decline, Dementia, Aboriginal and Torres Strait Islander people, people from the LGBTI community and people from culturally and linguistically diverse backgrounds.

Astley Care provides all service levels

We offer support tailored to all levels of need, including domestic assistance, shopping help, and medication management. Our services also encompass social engagement, transport, respite care, nursing services, and home maintenance. Additionally, we provide access to allied health services, social day programs, and private care. Our individually designed services ensure that you receive the right level of care and support to meet your specific needs.

GET

IN TOUCH

23 Astley Street, Gosnells, WA www.astleycare.com.au

Our Services

We are locals

Our Services

We are locals

We provide support from local people with a personal touch to help you stay in your home longer.

We provide support from local people with a personal touch to help you stay in your home for longer.

Service areas

Offering an array of support services in the City of Gosnells, City of Armadale, City of Jarrahdale and Serpentine, including surrounding areas.

Offering an array of support services in the City of Gosnells, City of Armadale, City of Jarrahdale and Serpentine, including surrounding areas

Packages to suit you

Providing support with all Home Care levels of support, including CHSP and Support at Home program.

Providing support with all Home Care levels of support, including CHSP, HCP and Support at Home program.

Supporting your choice, dignity and independence in everything we do!

Transport options for seniors: Getting around Western Australia

Getting from A to B shouldn’t be a barrier to living well.

In Western Australia, seniors have access to a range of affordable, accessible and reliable transport services that support independence, social connection and participation — whether you live in metropolitan Perth, the South West, the Goldfields, or a regional or remote community.

Seniors & pensioner concession fares

(WA)

Western Australian Seniors Card holders and Pensioner Concession Card holders are eligible for discounted or free travel on public transport services across the state.

Where concessions apply:

» Transperth services (train, bus and ferry in metropolitan Perth)

» Transwa regional road coach and train services

» Selected regional and community transport services

WA Seniors Card benefits

» Free travel during allocated off-peak periods on Transperth services

» Discounted fares on Transwa regional services

» Supports affordable access to shopping, appointments and social activities

Pensioner Concession Card holders

» Receive concession fares on Transperth services

» May be eligible for additional transport discounts depending on the service and location

Apply or learn more: wa.gov.au

(scan QR code) Public Transport Authority WA Call (Monday - Friday, between 9am-5pm)

1300 662 205

Regional & long-distance travel

Seniors and concession card holders receive discounted fares on Transwa train and road coach services across Western Australia.

This applies to travel between Perth and major regional centres including: Bunbury, Geraldton, Kalgoorlie, Albany, Northam, Merredin, Collie and other regional destinations.

Transwa also offers:

» Concession fares for eligible Seniors Card and Pensioner Concession Card holders

» Discounted fares on regional coach connections

» Affordable intra-regional travel options

Learn more: transwa.wa.gov.au

(scan QR code) Public Transport Authority WA Call (Monday - Friday, between 9am-5pm)

1300 662 205

Helpful tip: If you have a Western Australian Seniors Card, you may qualify for:

• Concession fares on Transperth services

• Free travel during allocated off-peak periods in metropolitan Perth

• Discounted fares on Transwa regional train and coach services

The Transperth and Transwa websites provide updated timetables, accessibility information and fare calculators to help plan travel.

Transport options for seniors: Getting around Western Australia

Cont’d.

Community transport services

For seniors who cannot easily use public transport, community transport provides door-todoor assistance for:

» Medical appointments

» Shopping trips & social activities

» Day programs and community events These services are delivered by local councils, neighbourhood houses, and community organisations.

Eligibility

Generally available to people aged 65+, or 50+ for Aboriginal and Torres Strait Islander people, who have difficulty using regular public transport. Or who are supported under My Aged Care’s Support at Home Program.

To find a service near you:

Contact My Aged Care or your local council

1800 200 422

Ride-sharing and on-demand services

Services available across Western Australia include:

» Uber, Ola, DiDi, 13cabs and Swan Taxis

» Uber Assist and wheelchair-accessible taxis for extra room or mobility aids

» Local council-supported community transport services in some regions

Ride-share providers often include features such as: Assistive driver options, upfront pricing and door-to-door support

Taxi User Subsidy Scheme (TUSS) — WA taxi subsidy program

Western Australia’s equivalent taxi subsidy scheme is the Taxi User Subsidy Scheme (TUSS), supporting people who cannot use public transport safely or independently due to disability or severe mobility limitations.

What

it provides

» 50% subsidy off eligible taxi fares

» Available for conventional and wheelchairaccessible taxis

» Valid for travel anywhere within Western Australia

Eligibility

Applicants must be a WA resident who:

» Have a permanent disability or mobility condition, and

» Are unable to use regular public transport independently

Apply or learn more: wa.gov.au (search “Taxi User Subsidy Scheme”) (scan QR code) Public Transport Authority WA Call (Monday - Friday, between 9am-5pm)

How to compare home care providers after you’ve been assigned a package

From 1 November 2025, in-home care is delivered under Support at Home.

If you previously had a Home Care Package (HCP), you move across automatically. You do not re-apply. Your budget now follows Support at Home rules. CHSP continues separately and will transition later (no earlier than 1 July 2027).

If you’ve recently been approved for the Support at Home program then the next step is to choose a provider to manage your budget and deliver the services you need to stay safe and independent at home. But not all providers are the same, and their pricing, flexibility and service models can vary.

In table below, it showcases what to look out for, and what’s considered standard vs optional when it comes to costs.

Tip: Ask how they’ll tailor services to your care plan and if they’re able to adapt as your needs change.

Fee Type

Care management fee

Package management fee

Hourly rates

Exit fees

Set-up or onboarding fee

Top-up or private fees

What’s common

Often shown as a coordination component (previously ~15–20% under HCP).

What

Some Providers Do

May be bundled into service rates or shown lower.

Previously shown as 10–15% under HCP. May be capped, reduced or absorbed.

Commonly around $55–$75/hr for personal care, cleaning, nursing, etc.

Historically up to $500.

Sometimes a one-off to start services.

Optional if you need more support than your budget covers.

Rates vary — ask for a full price list.

Many have removed this.

Often waived to attract new clients.

Flexible private-pay options available.

Tip: Look beyond percentages. Ask, “How many direct care hours will I get each month after all costs?” (Background on the new pricing approach: providers set and publish reasonable, transparent prices under Support at Home.) myagedcare.gov.au

Healthy Ageing with Mercy Health

Mercy Health is a trusted, leading Catholic provider of health, aged and community services with 30 residential aged care homes across Australia.

We understand that when searching for residential aged care you’re not just looking for help and support … you’re looking for a place to call home.

For high quality care and accommodation, you have a choice of five homes in Western Australia to choose from, where you will experience the care, spiritual support and connections that Mercy Health is known for.

Call us now on 1300 096 428 or visit mercyhealth.com.au and discover why thousands trust Mercy Health with their aged care needs.

Right at Home are leaders in quality home care and support, delivering services that allow our clients to remain safe and independent in their own home. We serve government funded and private pay clients. Your local Right at Home families in Western Australia are ready to look after yours when you can't.

• 24/7 On Call & 24/7 Care Service

• Supervised, Individual Care Plan

• Approved Support at Home Provider for independence, everyday living and clinical services as well as services within the AT-HM, Restorative and Palliative Care Pathways.

• Complex Nursing Care

• Disability & NDIS Support*

• Flexible, Reliable, Certified Carers

• Post-Operative Care

• Hospital In The Home*

• Personal & Companion Care

• Domestic, Shopping, Transport

• Wellness and Re-ablement support*

* Check your local Right at Home office to see if they deliver these services

Perth Midland P 08 6146 0085 I care.pmid@rightathome.com.au

Perth Northern Suburbs I P 08 6202 8033 care.pns@nghtathome.com.au

Perth South p 08 62851771 I care.ps@nghtathome.com.au

Perth South Eastern Suburbs P 08 65567008 I care.pses@nghtathome.com.au

Caring with Understanding, Kindness & Respect

Our team members are selected not only for their qualifications and experience, they must also share our values

You are in Control of Your Home Care

You choose the days for your service so you can plan the rest of your week. Then choose the time your support person comes to you, so there is no uncertainty or waiting and you can enjoy the rest of the day

Build a Care Team You Trust

We help you to build a team of 3-4 support workers, so you can develop a relationship based on trust and you can feel safe and comfortable at home or out in the community

Our Services

CPE Group has been looking after people in the community for more than 25 years and we would take very good care of you too.

We are a Government approved provider of care & services for Home Care (SAH), DVA, NDIS, Interim Hospital Packages and Self Funded Clients.

How to compare home care providers after you’ve been assigned a package

Cont’d.

Step

1: Match services to your needs

Start by identifying what support you need: personal care, help around the house, nursing, transport, or social outings. Some providers are better with complex care, others focus on companionship and wellness.

Step 2: Understand the fees: What’s normal vs optional?

Important note for 2025: Under Support at Home, providers must publish clear standard prices (often bundled or itemised differently from HCP-era fee structures). Use the table below as a comparison aid only and always request a onepage monthly example showing your total hours of care and any out-of-pocket costs.

Step 3:

Look for flexibility

Can you choose your own support worker? Will they use your preferred physiotherapist or cleaner? Providers who offer flexibility and control usually deliver a more personalised experience.

Step 4:

Check for cultural fit & reputation

Ask friends or family for recommendations, read reviews, and speak with providers about language or cultural preferences. A good provider will listen and tailor your plan.

Step 5: It’s OK to change providers

You’re not locked in. If the fit isn’t right, you can switch. Your arrangements move with you and a new provider can support the transition.

Ready to compare?

Aged Care Guide

Shortlist local providers by services, fees, reviews and location, then enquire directly.

Compare providers agedcareguide.com.au/ shortlist/create

(scan QR Code)

Prefer to talk it through?

Speak with the Aged Care Guide team for help narrowing your shortlist and questions to ask on your first call.

Need help comparing aged care options?

Technology and tools to help you stay home longer.

A guide to home safety & modifications for older people

Home safety and smart modifications are important considerations to remain independent for longer.

As we age, our homes should continue to be a place of comfort, not risk. But everyday activities – like getting in and out of the shower, climbing stairs, or simply reaching up into a cupboard – can become more difficult and potentially dangerous over time. That’s why home safety and smart modifications are important considerations to remain independent for longer.

Common home hazards

Even the most familiar home can present safety risks. Here are some of the most common concerns:

» Slippery floors, especially in bathrooms or kitchens

» Poor lighting, which increases the risk of tripping or falls

» Steps or uneven surfaces at entrances or within rooms

» Cluttered spaces that limit movement or access to mobility aids

» Hard-to-reach storage that requires bending or stretching

» Bathrooms without rails or seating, which can become high-risk zones

A professional home safety assessment can help identify which modifications may reduce these risks and support your mobility and wellbeing.

Types of home modifications

Home modifications can range from basic equipment to major structural changes, depending on the needs of the individual.

Simple modifications

» Grab rails in bathrooms, toilets, or along hallways

» Non-slip flooring or floor mats

» Shower chairs, hand-held shower heads

» Lever-style door handles and tap turners

» Ramps or threshold wedges for easier entry

Complex modifications

» Bathroom renovations (e.g. walk-in showers, raised toilets)

» Stair lifts or platform lifts

» Kitchen redesign for accessibility

» Widened doorways for mobility equipment These changes don’t just support safety –they promote independence and dignity.

A guide to home safety & modifications for older people

Cont’d.

What

funding

is available?

The Australian Government offers financial support for eligible seniors through several programs:

1. Commonwealth Home Support Programme (CHSP)

» For older people needing entry-level support to remain at home

» Geat2GO initiative provides up to $2,500 per year for essential home modifications and assistive technology

» Covers equipment such as handrails, ramps, mobility aids, and bathroom modifications

» Requires a My Aged Care assessment (call 1800 200 422)

2. Support at Home

» For those with ongoing care needs replacing HCP and STRC

» Home modifications can be included as part of your care plan, based on safety, mobility, and clinical recommendations

» Must be arranged through your approved provider

3. Department of Veterans’ Affairs (DVA)

» Through the Rehabilitation Appliances Program (RAP), eligible veterans can access home modifications and medical equipment

» Requires clinical assessment and approval

4. National Disability Insurance Scheme (NDIS)

» For Australians under 65 living with disability

» Funding available for home modifications related to functional needs

5. Local councils and state-based schemes

» Some Tasmanian councils offer small grants or community support programs for home safety improvements (e.g. smoke alarms, rails)

» The Tasmanian Community Equipment Scheme (CES) may assist with equipment for mobility or independent living

How to get started

q Get Assessed

» Contact My Aged Care for a home support assessment

» For veterans, speak to your GP or healthcare provider

q Consult an Occupational Therapist (OT)

» OTs recommend modifications tailored to your abilities and home layout

q Choose Trusted Providers

» Work with licensed builders or modification specialists familiar with accessible design

» Ask if they have experience delivering CHSP/HCP-funded services

q Stay Proactive

» Don’t wait until after a fall or hospital stay – early modifications can prevent incidents and preserve independence

Peace of Mind Star Healthcare Shoppi

A wide range of everyday healthcare and specialist products to support you age at home. Hard-to-find medical items and specialised products for complex or chronic conditions. Caring, knowledgeable support to help you choose the right products

Easy online ordering with fast, reliable delivery Australia-wide or shop direct at our showroom. Free shipping on orders over $250 to metro areas and competitive, flat rates elsewhere

Access to premium and trusted Australian and global healthcare brands

We understand the needs of older Australians and the carers who support them. Whether you ’ re managing your own care or assisting a loved one to live independently at home, our expert team provides trusted healthcare consumables and equipment, tailored to your needs.

A guide to home safety & modifications for older people

Cont’d.

A safer home = a longer stay at home

With the right modifications and support, ageing in place can be a safer, more enjoyable experience. Whether it’s a simple grab rail or a full bathroom redesign, government-funded home modifications are designed to help you stay in control of your life – and your home – for as long as possible.

more information, visit: myagedcare.gov.au (Scan QR code)

Smart assistants & voice-controlled devices

For many older people wanting to stay safe, connected, and independent at home, today’s smart technology offers more support than ever before.

From voice-activated assistants to motion sensors and health trackers, these tools are reshaping how we care – offering practical help with daily routines, early warning for health concerns, and peace of mind for families.

Voice-controlled support

These help with daily tasks, communication, and emergency prompts:

» Google Nest Hub / Google Home

» Amazon Echo / Alexa

» Apple HomePod with Siri

Benefits:

» Voice-activated calls or reminders for medication, hydration and appointments

» Integration with other smart home devices

» Can be set to check in with family (e.g., “Alexa, call my daughter”)

Security & surveillance cameras

These help detect unusual activity, intruders, or monitor wellbeing:

External cameras

(e.g. Ring, Arlo, Google Nest Cam):

» Motion alerts for unusual movement around doors or driveways

» Two-way audio for communication

» Cloud or app-based monitoring by family

Internal cameras:

» Can be useful in shared areas like kitchens or hallways (with informed consent)

» In dementia care, used cautiously to monitor agitation or wandering

Ethical Note: Always consider dignity, privacy, and legal guardianship. Consent is key unless covered under substituted decision-making frameworks.

Smart assistants & voice-controlled devices

Cont’d.

Activity & movement sensors

These track daily patterns, sending alerts for concerning changes (e.g., no bathroom visits overnight):

» Bed exit alarms (detect when a person leaves the bed and doesn’t return)

» Motion sensors in hallways, kitchen, or bathrooms

» Door sensors (e.g. wandering alerts if someone exits at night)

Cognitive & behavioural monitoring tools

Emerging technologies that monitor behavioural changes linked to cognitive decline:

» AI-powered home sensors: detect changes in routines (e.g. eating, sleeping)

» Smart pill dispensers: log and alert when medications are missed

Health monitoring devices

Used to track and alert carers to changes in health:

» Smartwatches with heart rate, blood oxygen, or fall detection (e.g. Apple Watch, Fitbit, Samsung Galaxy Watch)

» Blood pressure cuffs and glucose monitors that sync to caregiver apps

» Emergency pendants with vital sign tracking

For people living with dementia:

» Wander management systems (e.g., wearable GPS trackers with geo-fencing)

» Smart locks with caregiver-controlled access

» Voice reminders: automated voice cues throughout the home (“It’s time to eat”)

» Interactive robotic comfort pet: Designed to provide emotional support and companionship for older adults

Other assistive tech:

» Automatic lights (triggered by motion to prevent falls at night)

» Smart plugs: remotely control or schedule appliances

» Leak and smoke detectors: send alerts to family/caregivers

The right tech = confidence to live independently

With the right mix of tools and thoughtful setup, smart technology can support independence, safety, and a stronger connection to loved ones.

Moving into care is about more than a place to live – it’s about support, dignity and peace of mind.

Preparing for the next chapter: A guide for families and older Australians

What you’ll find in this section:

1 The emotional journey

» Coming to terms with change, loss, and new beginnings

» Supporting autonomy, identity and dignity when moving into care

» Advance Care Planning: Making your values known and respected

2 Practical realities & speaking up when it matters

» What daily life in aged care looks like

» Food, dining, and activity options

» How concerns and complaints are managed

Entering aged care is a significant life transition – one that can bring mixed emotions, big decisions, and important conversations. Whether you’re considering residential care for yourself or a loved one, this section is here to support you with clarity, empathy, and practical guidance.

Like any major life event – a new job, a new home, or retirement – this move is also a time to pause, reflect, and plan. From reviewing your legal arrangements to talking about care preferences, it’s about ensuring the next chapter is one of comfort, dignity, and choice.

We know it’s not always easy. Change rarely is. But with the right information and support, it can be a step toward greater peace of mind – for everyone involved.

» Ways to speak up or advocate for a loved one

3 Legal and life planning

» Getting your affairs in order (without being overwhelmed)

» Understanding wills, power of attorney & enduring guardianship

» Protecting your health and financial wishes for the future

4 Forward planning with purpose

» Yes, this includes funerals – but it’s not about endings

» Learn how to honour a life well lived and support those left behind

» Featuring expert guidance and trusted services

Transitions into aged care:

“Am I doing the right thing?”

2 From the family carer’s perspective

If you’re helping your parent or partner move into aged care, chances are you’ve spent countless hours worrying, researching, and caring for them at home. When the move finally happens, even when it’s the right call, the emotional weight can be overwhelming.

You may experience:

» Guilt – “Should I have tried harder?” “Could we have kept them home a bit longer?”

1 Navigating the emotional transition into aged care – for families and their loved ones

Moving into aged care is never just a logistical decision. For many families, it is a decision wrapped in years of caregiving, emotional highs and lows, and the quiet heartbreak of watching someone you love need more support than you can give.

This transition often marks a shift in roles, routines, and relationships – and for both the older person and their family – it can feel like a major life loss before it begins to feel like a new beginning.

» Relief – followed by shame for feeling that way

» Grief – a sense of loss for what life used to be

» Stress and fatigue – from juggling family, finances, logistics, and decisions

» Disconnection – from a role that once defined your daily life These feelings are deeply human. Loving someone doesn’t mean doing everything alone – it means doing what’s best for their care, even when it’s hard.

From the older person’s perspective

For the person moving into care, the emotional toll can be quiet but profound. It can feel like a loss of control. A shift from home to facility. From being independent to being “looked after.” Even when care is excellent, the transition can challenge a person’s identity and sense of purpose.

Common emotional responses include:

» Grief – for their home, their freedom, even their former self

» Fear – of what this next stage holds

» Loneliness – surrounded by strangers, routines, and rules

» Loss of autonomy – meals at set times, limited say in daily decisions

» A quiet sadness – the unspoken realisation that this might be their final move

Psychologists refer to Self-Determination Theory, which says people thrive when three basic needs are met:

» Autonomy – the ability to make choices

» Competence – the ability to do things that matter

» Relatedness – feeling connected to others

A move into care can challenge all three. But with the right support, these needs don’t have to disappear – they just need to be reimagined

5 How to support a dignified, meaningful transition

Whether you’re a family member or a care worker, small things can make a huge difference in preserving a person’s identity, dignity, and wellbeing during this vulnerable transition.

» Involve them in decisions – Let them choose the facility, help pack, pick their bedding or photos for the room. Small choices are powerful.

» Preserve routines – Morning tea at 10am? A daily walk at 4? These rituals can anchor a person in unfamiliar surroundings.

» Celebrate their independence –Encourage them to speak up, move freely, participate in activities, and set their own pace.

» Be present, but not overbearing –Regular visits, shared meals, or phone calls help maintain connection – but also allow space to adapt.

» Name the emotions – Grief, fear, anger, guilt – they’re all valid. Normalising these feelings helps everyone process them more gently.

6 A new chapter, with compassion

This may be a new chapter – but it doesn’t have to be a loss of self. With empathy, honesty, and support, families and older people can navigate this transition together, not as the end of something, but the beginning of a different kind of care. One still rooted in love, dignity, and connection.

Support services

For placement help or support, visit agedcareguide.com.au (Scan QR code)

Need help comparing aged care options?

Grieving before they’re gone

1 Understanding the silent grief of dementia

When someone you love is diagnosed with dementia, the grief often begins long before the final goodbye. It’s a quiet, confusing kind of mourning – because they’re still here, but slowly slipping away. This experience, sometimes called “ambiguous loss” or “anticipatory grief”, affects many families and carers. It can be difficult to name, harder to explain, and even harder to process – because the person you love is still alive, yet no longer the version you once knew.

2 What does this grief feel like?

Grieving someone with dementia often comes in waves. It can begin with the diagnosis, swell as memories fade, and continue as personalities shift and daily conversations become harder.

You may grieve:

» The loss of shared memories or conversations.

» Their former personality or sense of humour.

» Their independence and decisionmaking.

» Your own role in the relationship (partner, child, friend, carer).

And this grief often carries guilt: “How can I grieve someone who is still alive?” or “I should be grateful they’re still here.”

3 The Science of “ambiguous loss”

Coined by Dr Pauline Boss, ambiguous loss refers to the type of loss that occurs without closure or certainty. Dementia fits this definition painfully well – the person is physically present, but psychologically altered. Unlike other kinds of loss, this one offers no clear endpoint, no ritual, no social permission to grieve.

Research shows that carers of people with dementia often experience:

» Higher rates of prolonged or complicated grief.

» Increased emotional exhaustion and burnout.

» Feelings of isolation, especially when friends don’t understand the slow, living loss.

Understanding that what you’re feeling is grief – real, valid grief – can be the first step toward healing.

Grieving before they’re gone

Cont’d.

4 The

stages of grief – when goodbye takes

years

The five stages of grief – originally outlined by Elisabeth Kübler-Ross – don’t always follow a straight line, especially with dementia. But they can still help make sense of what you may be feeling:

1. Denial – “Maybe it’s just forgetfulness.”

2. Anger – “This isn’t fair. They don’t deserve this.”

3. Bargaining – “If I just try harder to connect, maybe they’ll come back.”

4. Depression – “I miss them. And they’re right in front of me.”

5. Acceptance – “They are still here in new ways. I can love them differently now.”

You might cycle through these stages again and again. That’s normal.

5 Ways to cope with living grief

» Acknowledge the grief – It’s real, and it deserves your compassion.

» Seek support – Counselling, carer groups, or online forums can offer relief.

» Create new moments – Focus on connection, even when words are few.

» Celebrate small wins – A smile, a laugh, a moment of clarity.

» Take breaks without guilt – You can love deeply and still need space.

They are still here – and so are you

Grieving someone with dementia is complex and lasting. It’s okay to feel heartbroken, tired, and grateful all at once. What matters most is that they feel loved — and that you care for yourself, too.

Support services For carer support services and dementia advice, call the National Dementia Helpline or visit dementia.org.au (scan QR code)

National Dementia Helpline 1800 100 500

Talking about ageing, changing needs, and care – with compassion and courage.

Conversations about ageing or shifting independence can feel overwhelming. But avoiding them can lead to confusion, missed opportunities, and unspoken wishes. Whether you’re a partner, child, or the older person yourself, gently weaving these talks into daily life can build shared understanding and peace of mind.

1 Tips to approach the conversation:

» Choose the right moment –quiet and comfortable helps

» Lead with love –“I want us to plan together”

» Be specific – “After the fall, I’ve thought more about support”

» Listen with patience and openness

These conversations are about dignity — and they can strengthen connection.

2 Let’s talk about the inevitable – gently: Talking about death won’t make it happen – but silence can prevent us from honouring wishes or preparing well.

These talks are about showing up for one another.

3 Why it’s worth it:

» Reduces fear and confusion

» Respects emotional, cultural, or spiritual needs

» Lightens the load on loved ones

Just starting the conversation matters.

Forward planning with purpose

Forward planning means your wishes are clear – and your loved ones are supported.

Legacy, funeral planning & honouring a life

Talking about death isn’t easy – but planning ahead can ease the burden for everyone. It’s not just about logistics or legalities. It’s about honouring a life well lived and making sure that, when the time comes, things are carried out with care and clarity.

Why planning matters

Just as we plan for a birth or a wedding, planning for end-of-life helps loved ones feel more prepared and less overwhelmed. Whether it’s choosing between a burial or cremation, deciding on music or readings, or documenting preferences for a memorial, having these conversations early ensures wishes are respected.

A personal legacy

Legacy is more than just paperwork – it’s about stories, values and memories. Many people choose to leave a personal mark: writing letters to loved ones, recording a short video, creating a memory book or nominating a cause for donations in their name. These are simple but meaningful ways to leave behind something lasting.

Funeral planning basics

You don’t need to know all the answers, but a few early decisions can make a big difference. Consider:

» Appointing someone to manage your funeral arrangements.

» Pre-selecting a funeral director or service.

» Documenting music, poems, or religious/ cultural preferences.

» Noting if you’d prefer a smaller private ceremony or public celebration.

Prepaid funeral plans are also an option, offering financial and emotional relief for families later.

Support when it’s needed

For those supporting a loved one through this process, grief can begin long before the final goodbye. Take time to talk, listen and ask what’s important to them. When the time comes, having a plan already in place allows families to focus on what matters most – being there for each other.

Preparing for the end doesn’t mean giving up –it means showing up, with love and intention.

Planning ahead: Advance Care Planning (ACP)

Making sure your voice is heard, even if you can’t speak for yourself

Advance Care Planning is all about making your healthcare wishes known before you’re ever in a situation where you can’t make decisions yourself – such as during a serious illness or after a medical emergency.

It gives you the opportunity to say what matters to you, and it gives your loved ones peace of mind knowing they’re doing what you would want.

What is an Advance Care Directive?

An Advance Care Directive (ACD) is the legal document you complete as part of your planning. It outlines:

» The types of treatment you would or wouldn’t want (like life support, CPR, or feeding tubes).

» Your preferences for comfort and care (such as pain relief, staying at home, or cultural/religious wishes).

» Who you want to make decisions for you if you’re unable to.

Do I need one?

You don’t have to have one, but it’s strongly encouraged – especially if:

» You’re moving into aged care.

» You’re managing a long-term illness or dementia.

» You simply want to stay in control of your future healthcare.

Aged care homes will usually ask about this when you move in. While it’s not required by law, it helps staff deliver care that respects your values and choices.

How do I get one?

You can start the process by:

» Talking to your doctor or aged care provider.

» Visiting advancecareplanning.org.au to download forms for your state or territory.

» Appointing a trusted person to act on your behalf (often called a substitute decisionmaker or enduring guardian).

Things to include in your plan:

» “If I can’t recognise my family, I want comfort care only.”

» “I would want every medical treatment if there’s a chance of recovery.”

» “I’d like music or prayer during my care.”

» “I do not want to be transferred to hospital unless necessary.”

Advance Care Planning helps you stay in charge of your care – even when life doesn’t go to plan. It’s not just about preparing for the end – it’s about protecting your values and giving your loved ones confidence in doing what’s right for you.

Advance Care Planning Services

For more information, visit advancecareplanning.org.au (Scan QR code)

Funerals: A thoughtful approach to planning ahead

Why pre-planning matters

Choosing a funeral director early means your wishes, or those of your loved one, are respected and carried out without urgency. It also ensures key details - such as burial or cremation preferences, cultural or religious practices, and service arrangements - are documented and communicated in advance.

Choosing the right Funeral Director

Recommendations matter: Ask friends, family, aged care staff or your GP for referrals.

Services provided: Ask what’s includedtransport, paperwork, service coordination, viewing, or cultural rituals.

When moving into an aged care home, families are often asked whether a funeral director has been nominated. While it may feel confronting, having these details organised in advance can ease emotional and practical pressure when the time comes. Making decisions during a time of grief can be overwhelming - planning ahead gives families clarity, confidence, and peace of mind.

Communication & care: Choose someone who listens, explains clearly, and offers compassionate support.

Transparency on costs: Request a full itemised quote and clarify which services are optional.

Cultural & personal fit: Make sure they can honour spiritual, cultural or family preferences. Use the directory: Aged Care Guide

What happens after a resident passes away?

When a resident passes away in an aged care home, the staff will contact the nominated next of kin and, if a funeral director has been selected, arrange for them to be notified. The home will typically assist with initial paperwork and provide time for family and friends to visit, say goodbye, and begin making arrangements.

Over the past five years, more than 3,500 families across Western Australia have entrusted Purslowe & Chipper Funerals with the care of their loved ones. For many, it’s not just the service itself, but the way they are supported: gently, personally, and with quiet attention to what matters most.

Saying goodbye is never easy, but with the right support, it doesn’t have to feel overwhelming. From managing the practical details to creating meaningful moments of remembrance, every step is shaped with care around each family’s unique needs.

With more than 135 years of experience, Purslowe & Chipper is a trusted part of Perth’s community, supporting families with care and compassion

We have funeral homes across metropolitan Perth and provide funeral services to all surrounding areas in Western Australia.

Planning ahead: Wills, powers of attorney & enduring guardianship

Protecting your choices, values and future wellbeing

As we age, having the right legal documents in place helps ensure your wishes are followed — and reduces pressure on loved ones during difficult times.

There are two main areas to plan for:

» Your money and property

» Your healthcare and lifestyle decisions

Here’s a guide to the most important tools:

Enduring power of attorney (financial)

» What it does: Lets you appoint someone you trust to manage your financial and property matters — such as paying bills, accessing bank accounts, or selling assets if needed.

» When it takes effect: You choose. It can begin immediately or only if you lose decision-making capacity.

» Why it matters: Without this document, no one — not even a partner or adult child — can legally manage your finances unless they apply to the court or tribunal.

Enduring power of attorney (medical)

In Western Australia, medical and personal decision-making is covered by an Enduring Power of Guardianship (EPG).

» What it does:Allows someone you appoint to make personal, lifestyle and medical treatment decisions on your behalf if you lose decision-making capacity. Financial decisions are covered separately under an Enduring Power of Attorney (EPA).

» Where it applies: Used in Western Australia.

» Why it matters: Ensures someone who understands your values can make informed medical and personal decisions if you’re unable to speak for yourself.

What does an executor of a will do?

Understanding how this role differs from Powers of Attorney and Guardianship. An executor is the person named in a will to carry out the wishes of someone after they have died. It’s a role that only begins after death, and it is different from the role of Enduring Power of Attorney, which apply while someone is still alive but may have lost capacity.

The Executor’s key responsibilities:

» Locate and secure the will

» Apply for probate, if required (a legal process confirming the will is valid)

» Arrange the funeral (if not already planned or prepaid)

» Notify banks, Centrelink, super funds, and other institutions

» Identify and value assets and debts

» Distribute the estate according to the will

» Manage tax returns and financial closures

» Deal with disputes or claims against the estate It’s a job that can take months, sometimes over a year, depending on the complexity of the estate.

Role When it applies

Executor After death

Enduring power of attorney

While the person is alive (but lacks capacity)

Enduring guardian While the person is alive (but lacks capacity)

Key things to know

» You can appoint different or the same people for each role

» These roles are legally binding and remain in effect if you lose capacity –unlike general powers of attorney.

» Rules vary by state, so check local requirements or speak to a solicitor.

» Make sure your appointed decisionmakers know your wishes and have access to the documents when needed.

Putting these documents in place now protects your independence and peace of mind.

What it covers

Carries out the will, distributes estate, finalises legal/financial matters

Manages finances, banking, property decisions

Makes health and lifestyle decisions

Who should you choose?

The executor should be someone:

» You trust to act responsibly

» Who is organised, willing, and emotionally prepared

» Ideally, not much older than you. Many people choose a family member, close friend, or solicitor. You can also appoint joint executors if needed.

Today we are encouraged to plan ahead. Pre-planning your funeral gives you the assurance that your choices will be acted upon. Pre-paying your funeral gives you a fixed price so your family won’t be faced with the burden of any increases to these costs. Feel true peace of mind knowing that the emotional and financial stress of arranging your funeral will be taken care of.

Seniors Card members receive a $250 discount on Premium Pre-Paid Fees.

*T&C’s Apply

Understanding retirement living: How it works and what it costs

What is retirement living?

Retirement villages are purpose – built communities for older people, offering private dwellings with access to communal facilities like gardens, clubhouses, or social activities. They’re designed for people who can live independently, but who want connection and support close by.

How do you enter a retirement village?

Moving into a retirement village is typically a private arrangement – not subsidised by the government. You’ll usually pay an entry contribution, which can vary widely depending on the village and location.

While it might feel like buying a home, you’re usually entering into a lease or licence agreement rather than owning the property outright.

Retirement living is an increasingly popular option for older Australians who are ready to downsize, want more lifestyle, and less home maintenance - all while staying independent.

But how does it actually work? And what does it cost?

For example, you might pay $450,000 to move into a two-bedroom unit in a retirement village. While living there, you’ll pay a weekly service fee – often around $550–$700 per month – to cover things like gardening, maintenance, security and communal facilities.

When you leave, the village operator will deduct an exit fee (also called a deferred management fee) from your original entry payment. This is commonly 30%–35% of your entry price, calculated over a set period (e.g. 10% per year over three years). In this case, if your original contribution was $450,000, you might receive around $292,500 back after a 35% exit fee is applied. Every village has a different financial model, so it’s essential to read the contract carefully, ask questions, and seek advice before signing.

What if you need more help over time?

You don’t need to move out the moment you need extra support. Many people in retirement villages apply for a Home Care Package – a government-subsidised service that can bring help right to your door. Whether it’s cleaning, meals, transport or personal care, these services can help you stay in your unit and remain independent for longer.

A continuum of care

If you’re lucky, some modern villages now offer a continuum of care – meaning they include aged care homes on-site or nearby. This setup can make transitions smoother if your needs increase over time, keeping you close to your community and support networks.

Looking to explore your options?

Visit agedcareguide.com.au/compare to view and compare retirement living communities, aged care services and home care providers in one place.

Planning ahead today can help you stay in control tomorrow.

Aged Care Guide Compare (scan QR code)

Directories & Listings

Find aged care services and providers in your local area – with ease.

In-home care services

The following pages list approved in-home care service providers and the types of support they offer to help older Australians remain independent in their own homes. From government-funded options like CHSP and DVA programs to private care and specialist services, these tables outline what each provider offers at a glance.

For additional information or to confirm service availability in your area, contact providers directly using the contact details listed, or visit agedcareguide.com.au and search for them by name.

CHSP Funded Services

The Commonwealth Home Support Programme (CHSP) funds providers to deliver entry-level support that helps older people stay at home. Services may include domestic help, transport, nursing, home maintenance, and allied health. Providers must follow CHSP service guidelines to ensure appropriate care.

Private Funding Available

Private funding means paying for home care services directly, without government subsidies. It offers faster access, more provider choice, and flexibility – ideal for those not yet approved for funding, waiting for a package, or needing extra support beyond what’s included in their current plan.

DVA Services

The Department of Veterans’ Affairs (DVA) supports eligible veterans and their families with a range of in-home care services. These include Veterans’ Home Care (VHC) for basic support, Community Nursing for more complex needs, respite care, and household assistance – to help veterans remain independent at home.

VHC Services

Veterans’ Home Care (VHC), funded by DVA, provides basic in-home help for eligible veterans and dependents. Services include personal care, domestic help, garden and home maintenance, and respite. VHC is best suited for those needing low-level support –not complex or high-care services.

In-home Care Services

Services

360 Health + Community

A2Z Care Plus

706 922

3273 3135

Abigail Mamas Healthcare Services 0401 093 396

ACCC Home Care Services 9841 8668

Activ8 Health Club

ActivOT

8544 0487

228 868

Adelphi Living 6331 6888

AHP Disability Services

Alium Abilities

247 342

721 435

Alternative Answers 0414 608 341

Alzheimer's WA Home and Community

Alzheimer's WA Occupational Therapy

Amana Living Home Care Services

667 788

262 626

Amity Health 9842 2797

Andrew Stewart - Hearing Connections 0411 757 622

Angels Care Australia

Ashlee Judd

Aspire & Grow Therapy Services

Astley Care In Home Services

Attune Hearing (NSW, QLD, VIC, SA & WA)

264 357

364 243

440 539

8230

736 702

Auscare - Community 6364 3917

Australian Unity Home Health & Care WA

In-home Care Services

Boddington

5100

In-home Care Services

Services Phone (08)

Dale Community Care - In Home Care Support Serv 9399 6800

Deaf Connect 07 3892 8500

Dementia Services | Southern Cross Care WA 1300 000 161

Dementia Together 0426 279 519

Developing UR Life 8632 9700

Dongara/Eneabba/Mingenew Multi Purpose Service 9927 0200

Dovely Home Care 9343 2969

Dovida - Peel Region 6310 0460

Dovida - Perth Metro 6310 0400

Dovida - Perth North 6310 0410

Dovida - Perth North East 6118 6398

Dovida - South West WA (Bunbury) 6310 0450

Dovida Australia 1300 008 018

Drake Medox 1300 360 070

ECHO In-Home Care Services

9271 7011

ECHO Social Support Services 9271 7011

Empower Healthcare

1300 043 578

Encara | Allied Health 1300 761 965

Esperance Home Care

9083 1800

Exercise Physiology Butler 6555 8619

Exercise Physiology Kelmscott 6555 8619

Exercise Physiology Mandurah/Halls Head 6555 8619

Exercise Physiology Myaree

6555 8619

Exmouth Multi Purpose Service 9949 3666

Farris Care Services

1800 572 401

Feed Your Future Dietetics 0432 889 752

Find a Carer 1300 177 877

Five Good Friends Home Care Services

368 196

Fly2Health Group 0418 141 852

Focused Care 9302 1737

Foot Evolution Podiatry

9879 4930

Friends at Home 0437 054 252

Fuel Your Life

Geraldton Community Care

Get Picked Up

139 229

1904

648 688

Godrich Health Care 6153 1528

Great Ideas in Nutrition

5536 6400

Greenlight hc 0408 059 395

Guardian Nursing Agency

Halls Creek Community Care

Happy Living Home Care Packages

133 633

6251

911 728

Harmilla Care 6249 7066

Note: 1. Includes overnight respite, 24-hour care, short or on-going long term care 2. We provide 1

and telehealth consulting available Australiawide 4. Specialist dementia care available 5. Includes access to

In-home Care Services

HCA Home WA

422 111

Healing Through Arts 0423 748 060

Helping Hands Physio 6156 7590

HenderCare (WA)

764

Hireup 02 9113 5933

Homage Australia

1300 705 029

Home Care Assistance West Coast Perth 9385 5675

Home Care South West Southern Cross Care 1300 000 161

Home Care Southern Cross Care

000 161

Home Caring Stirling 0477 662 922

Home Chef 9378 2544

Home Modifications Australia (MOD.A) 0412 921 221

HomeCaring 1300 875 377

HomeCaring South Perth 0473 527 911

Humanware Australia

02 9686 2600

I Hate Cooking - In Home Cooking Support 0410 526 477

IAC Home Care 9247 0888

Ian Hainsworth 0466 359 283

Independent Village Retirement Living 9497 3200

Indigo Therapy Group 03 9063 3446

Infinity Care & Allied Health

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care])

JE Murray Home

615 832

2220

9497 3200

Jim's Laundry Services 13 15 46

Junction Foot and Ankle Group 9250 1676

Juniper Commonwealth Home Support Prog 6363 6324

Kendra Boone

423 804

KompleteCare WA 9329 4955

Leonie's Caring

Life Without Barriers Kimberley/Goldfields

491 805

792 359

Note 4

In-home Care Services

Services

Melville Cares Home Support 9319 0900

Memory Nurture 9593 8305

MercyCare Community Nursing 9442 3498

MercyCare Home Care and Community Serv 9442 3498

Mighty Care Services 1300 391 311

Morawa Perenjori Multi Purpose Service 9971 0200

Motor Neurone Disease Association WA 6457 7355

Mr Meticulous Services - cleaning +house 0402 317 313

MRM Care Consultant 0449 021 261

Mullewa Multi Purpose Service 9961 6200

Multicultural Services Centre of WA 9328 2699

Multicultural Services Centre of WA 9444 8283

My Flex Companionship Program for Dementia 9427 7500

My Flex Home Care 9427 7500

My Meals 0428 717 379

My Way 6146 6296

My Way Aged Care 6146 6296

MYVISTA Home Care 6393 1000

Nannup Multi Purpose Service 9756 3800

National 360 Western Australia 6118 7809

Neurolink Physiotherapy 9755 8646

North Midlands Multi Purpose Service 9954 3200

Northampton Health Service 9934 0200

NurseWatch Healthcare 02 9167 8129

Nutrition Savvy 0414 839 395

Nutrition Savvy - Telehealth 0414 839 395

On the Go Rehabilitation Services 0429 115 211

ORS 1800 000 677

OSAN Ability Assist 1300 799 941

OSAN Ability Assist Queensland 1300 799 941

Palms Allied Health Malaga 6285 6185

Palms Allied Health Noranda 9376 1443

Patty Health and Care Support Services 7009 4495

Pearl Home Care Bunbury WA 0402 727 313

Pearl Home Care Perth North 5122 5225

Pearl Home Care Perth South 6167 5610

Peel Community Care 9531 2076

People Who Care Mandurah Region 9535 3433

People Who Care Perth Metro Region 9379 1944

People Who Care North Metro 9379 1944

Pivot Health Group Myaree 6555 8619

Pivot Health Group Rockingham 6555 8619

Pivot Health Group Belmont 6555 8619

Pivot Health Group Ellenbrook 6555 8619

Pivot Health Group Innaloo 6555 8619

Pivot Health Group Joondalup 6555 8619

Pivot Health Group Midvale 6555 8619

Note: 1. Services also for CALD clients through Access & Support Program 2. Meals on Wheels service offered

In-home Care Services

Stirling

Stirling Community Food Services 9205 7113

Stirling Community Transport Service 9205 7117

Support Space WA 0414 215 023

Supports In Sync

Supports In Syns

The Brainary

The Carers Home Care Services

The CareSide

The Diabetes Kitchen

5229 2260

5866

854 080

798 908

The Energetic OT 0403 862 731

The Good Meal Co.

The INS Group

The Kaden Centre

The Laundry Lady

Therapeutic Pillow International

Therapy Alliance Group

Tolcare

Triple A Care

Unique Care and Accommodation

4254 6226

4001 0113

3556 7777

8585 6685

661 945

3435

054 899

VisAbility 9311 8202

Vision Australia Blind and Low Vision Serv WA 6246 4505

Vital Occupational Therapy 0431 693 137

Vivir healthcare 1300 184 847

Western Suburbs Cares

White Oak Home Care Services

Wiluna Aged Care Services

Yaandina Aged Care Centre

0299

8641

1365

YNA Your Nursing Agency Home Care Serv (WA) 13 10 99

Your Meals 0411 621 741

Note: 1. Home delivered meals; shopping excluded 2. Includes access to home modifications, assistive technology & vehicle modifications; gardening excluded 3. Includes overnight respite service and 24 hour care 4. Services for clients within the Bassendean area only 5. Includes meal delivery services

Abbreviations

HC High Care

LC Low Care

AC Aged Care

ACAT Aged Care Assessment Team

ACF Aged Care Facility

Aged Care Service

Aged Care Service(s)

Apts Apartments

Assoc Association

ATSI Aboriginal, Torres Strait Islander

Aust Australia(n)

CALD Culturally and Linguistically Diverse

CBC Centre Based Care

CC Community Care/Care Community

CDC Consumer Directed Care

CHSP Commonwealth Home Support Programme

Cncl Council

Cnr Corner

Com’ty Community

Coop Cooperative

Corp Corporation

CS Community Service(s)

Ct Court

Ctr Centre

D Divider

DAP Daily Accommodation Payment

DBMAS Dementia Behaviour Management Advisory Service

Dem Dementia

Dis Disability

Dist District

DRC Day Respite Centre

DTC Day Therapy Centre

DVA Department of Veterans’ Affairs

Estn Eastern

Fac Facility

Fmr Former

Gdns Gardens

HC or H/Care Home Care

HS or H/Serv Health Service(s)

HCC Home Care Community

HCS Home Care Service(s)

HCSS Home & Carer Support Service(s)

HL Healthy Living

Hlth Health

Hosp Hospital

HSP/S Home Support Program/Service(s)

HSS Home Support Services(s)

IBC Inside Back Cover

IFC Inside Front Cover

IHC In Home Care

IL Independent Living

ILU Independent Living Unit(s)

Indep Independent

IT Information Technology

LGA Local Government Area(s)

LGBTIQ+ Lesbian Gay Bisexual Transgender Intersex Queer

LHD Local Health District

Lwr Lower

Maint Maintenance

Mem Memorial

Metro Metropolitan

MPHS Multi Purpose Health Service

MPS Multi Purpose Service

Mt Mount

NH or N/Home Nursing Home

N/hood Neighbourhood

NESB Non-English Speaking Background

NRAS National Rental Affordability Scheme

Nth(n North(ern)

NW North West

OBC Outside Back Cover

PAG Planned Activity Group(s)

Pk Park

Prog

Program(s)

Pt Port

Pnt Point

RAC

Residential Aged Care

RAD Refundable Accommodation Deposit

RAS Regional Assessment Service

RC Residential Care

Reg Regional

Res Residential

RLU Retirement Living Unit(s)

RV Retirement Village

SBRT Severe Behaviour Response Teams

SAH Support at Home

SE South East(ern)

Serv Service(s)

SL Supported Living

Soc Social

SRS Supported Residential Service

SSG

Social Support Group(s)

Sth South

Sthn Southern

STRC Short Term Restorative Care

Supp

Support/Supported

SW South West(ern)

Tce Terrace

TCP Transition Care Program(s)

VHC Veterans’ Home Care

Vlg Village

W/Centre Wellness Centre

Wstn Western

Support at Home

If you’ve been approved for a government-funded Support at Home (SAH), you have the option to choose an approved provider to deliver the care and support you need at home. These services are designed to help you stay safe, comfortable, and independent in your own home for as long as possible. Some providers offer support in just one local area, while others may service a wider region – so it’s worth comparing what’s available near you.

How to use the following pages

On the following pages, you’ll find an alphabetical list of approved Support at Home providers, organised by region to help make your search easier.

To simplify things further, each of the 11 regions has been broken down into local council districts. Use the maps and lists on pages 104-105 as a quick reference to find your region and council group. For example, the Nungarin is grouped under Mid West and colour-coded to match.

A simpler way to search

The directory is arranged in alphabetical order to help you find services quickly and easily. Each provider is listed with a contact phone number – so you can reach out directly and speak to someone without needing to go online.

Should you need more detailed information about any provider, visit agedcareguide.com.au and search for them by name.

Regional WA

Far North

01. Ashburton

02. Broome

03. Derby–West Kimberley

04. East Pilbara

05. Exmouth

06. Halls Creek

07. Karratha

08. Port Hedland

09. Wyndham–East Kimberley

Mid North

10. Carnarvon

11. Cue

12. Laverton

13. Leonora

14. Meekatharra

15. Mount Magnet

16. Murchison

17. Ngaanyatjarraku

18. Northampton

19. Sandstone

20. Shark Bay

21. Upper Gascoyne

22. Wiluna

23. Yalgoo

South East

24. Coolgardie

25. Dundas

26. Esperance

27. Kalgoorlie-Boulder

28. Menzies

29. Ravensthorpe

Mid West

51. Mount Marshall

52. Mukinbudin

53. Narembeen

54. Northam

55. Nungarin

56. Perenjori

57. Quairading

58. Tammin

59. Three Springs

60. Toodyay

61. Trayning

62. Victoria Plains

63. Westonia

64. Wongan-Ballidu

65. Wyalkatchem

66. York

Metropolitan

Metro North

108. Joondalup

109. Swan

110. Wanneroo

Metro East

111. Gosnells

112. Kalamunda

113. Mundaring

Metro South

114. Armdale

115. Cockburn

116. Kwinana

117. Rockingham

118. Serpentine-Jarrahdale

Perth North

119. Bassendean

67. Albany

30. Yilgarn South

Mid West

31. Beverley

32. Bruce Rock

33. Carnamah

34. Chapman Valley

35. Chittering

36. Coorow

37. Cunderdin

38. Dalwallinu

39. Dandaragan

40. Dowerin

41. Greater Geraldton

42. Gingin

43. Goomalling

44. Irwin

45. Kellerberrin

46. Koorda

47. Merredin

48. Mingenew

49. Moora

50. Morawa

68. Augusta-Margaret River

69. Boddington

70. Broomehill-Tambellup

71. Boyup Brook

72. Bridgetown-Greenbushes

73. Brookton

74. Bunbury

75. Busselton

76. Capel

77. Collie

78. Corrigin

79. Cranbrook

80. Cuballing

81. Dardanup

82. Denmark

83. Donnybrook-Balingup

84. Dumbleyung

85. Harvey

86. Jerramungup

87. Katanning

88. Kent

89. Kojonup

90. Kondinin

91. Kulin

92. Lake Grace

93. Mandurah

94. Manjimup

95. Murray

96. Narrogin

97. Nannup

98. Pingelly

99. Plantagenet

100. Wagin

101. Wandering

102. Waroona

103. West Arthur

104. Wickepin

105. Williams

106. Woodaniling

107. Gnowangerup

120. Bayswater

121. Cambridge

122. Claremont

123. Cottesloe

124. Mosman Park

125. Nedlands

126. North Fremantle

127. Peppermint Grove

128. Perth

129. Stirling

130. Subiaco

131. Vincent

Perth South

132. Belmont

133. Canning

134. East Fremantle

135. Fremantle

136. Melville

137. South Perth

138. Victoria Park

Support at Home: Metropolitan

Metro North

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Amana Living Home Care Services & 1300 262 626

Note: CALD

Ashlee Judd & 1300 364 243

Australian Unity Home Health & Care WA & 1300 753 206

Avivo & 1300 428 486

BaptistCare at home - Perth Metro & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Bethanie Community Care Perth Metro East & 13 11 51

Note: CALD

Partner Profile Page: 19

Bethanie Community Care Perth Metro North & 13 11 51

Note: CALD

Partner Profile Page: 19

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700

Partner Profile Page: 124

Brightwater at Home & 1300 223 968

Note: CALD, LGBTIQ

C Si Bon Meals & 0487 871 155

Care Next Door & 02 9666 7930

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562

Carepro Disability Service & 03 9492 6982

Catholic Homes | Home Care Services (Perth Metro North) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Chorus Home & Community Care Services & 1800 264 268

Chung Wah CC Support at Home & 9328 3988

Note: Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese

Partner Profile Page: 128

Community Vision Home Care Services & 1800 968 754

Continuity Care Australia & 1800 012 273

Country Mile Home Care & 0476 035 233

CPE Group & 1300 665 082

Partner Profile Page: 63

CURA In-Home Care & 9382 1983

Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

Dovely Home Care & 9343 2969

Dovida - Perth Metro & 6310 0400

Dovida - Perth North & 6310 0410

Dovida Australia & 1300 008 018

ECHO Home Care Packages & 9271 7011

Farris Care Services & 1800 572 401

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Focused Care & 9302 1737

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Harmilla Care & 6249 7066

HCA Home WA & 1300 422 111

Helping Hands Physio & 6156 7590

HenderCare (WA) & 1300 764 433

Home Care Assistance West Coast Perth & 9385 5675

Home Care | Southern Cross Care WA & 1300 000 161

Note: ATSI

Home Caring Stirling & 0477 662 922

Home Chef & 9378 2544

Home Support Services (WA) & 1800 854 300

Note: ATSI, CALD

IAC Home Care & 9247 0888

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220

Note: CALD, European, Italian, Southern European, Spanish

Partner Profile Page: 2

Juniper Home Care & 1300 313 000

Note: ATSI

Partner Profile Page: 59, IBC

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

KompleteCare WA & 9329 4955

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lifecare Homecare & 9424 0200

Partner Profile Page: 112

Lite n' Easy & 13 15 12

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

MercyCare Community Nursing & 9442 3498

MercyCare Home Care and Community Services & 9442 3498

Mr Meticulous Services - cleaning +house & 0402 317 313

MRM Care Consultant & 0449 021 261

Multicultural Services Centre of WA & 9328 2699

Note: Arabic, Asian, Burmese, CALD, Indian

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

My Way & 6146 6296

MYVISTA Home Care & 6393 1000

Note: CALD, Croatian, Italian, Korean, Macedonian

Partner Profile Page: 17

Palms Allied Health - Malaga & 6285 6185

Palms Allied Health - Noranda & 9376 1443

Patty Health and Care Support Services & 7009 4495

Pearl Home Care - Perth North & 5122 5225

Bethanie provide a more personal standard of care in our aged care homes. We get ageing.

Support at Home: Metropolitan

Metro North

Pearl Home Care - Perth South & 6167 5610

People Who Care & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care - Mandurah Region & 9535 3433

People Who Care - Perth Metro Region & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care North Metro & 9379 1944

Note: ATSI, CALD, LGBTIQ

Prime Care Partners Perth North/East/ Hills/Mandurah & 9492 8920

Note: CALD

Partner Profile Page: 114

Rainbow Multicultural Aged Care Program & 9271 2026

Note: CALD, European, NESB, Slavic

Reachwell Support & 1300 473 224

Right at Home Perth Midland & 6146 0085

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth Northern Suburbs & 6202 8033

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home RightCare & 07 3054 1360

Note: Oxygen & enteral feeding supplement

Partner Profile Page: 62

Rise Aged Care Services & 6274 3770

Rise Home Care Services & 6274 3770

Silverchain WA & 1300 650 803

Partner Profile Page: 43

Simply Helping & 1800 998 866

Partner Profile Page: 51

Metro East

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Amana Living Home Care Services & 1300 262 626

Note: CALD

Amaroo Village Gosnells & 1300 653 967

Amaroo@Home & 1300 653 967

Ashlee Judd & 1300 364 243

Astley Care Support at Home & 6500 8210

Partner Profile Page: 55

Australian Unity Home Health & Care WA & 1300 753 206

Avivo & 1300 428 486

BaptistCare at home - Perth Metro & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Bethanie Community Care Perth Metro East & 13 11 51

Note: CALD

Partner Profile Page: 19

Bethanie Community Care Perth Metro South & 13 11 51

Partner Profile Page: 19

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

Bolton Clarke Perth Metro Southwest Mandurah Home & Community Support & 9290 4700

Partner Profile Page: 124

Southcare Support at Home & 9450 6233

Note: CALD

Partner Profile Page: 57

St Bart's Home Care & 9323 5168

St Basil's In-Home Support & 6146 2585

Note: Arabic, CALD, Egyptian, European, Greek, Macedonian, Serbian Partner Profile Page: 62

St John WA Community Transport Service & 9334 1300

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

St Simeon HealthCare Service (WA) & 0478 184 732

Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

The Carers Home Care Services & 9331 5866

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

TPG Aged Care & 9408 1100

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 119

Triple A Care & 9328 3435

Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil

Umbrella Multicultural Community Care Services Inc & 9275 4411

Note: Asian, CALD, European, South African

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Vivir healthcare & 1300 184 847

White Oak Home Care Packages & 9301 0299

Note: ATSI, CALD

Brightwater at Home & 1300 223 968

Note: CALD, LGBTIQ

C Si Bon Meals & 0487 871 155

Care Next Door & 02 9666 7930

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562

Carepro Disability Service & 03 9492 6982

Catholic Homes | Home Care Services (Perth Metro East) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Chorus Home & Community Care Services & 1800 264 268

Chung Wah CC Support at Home & 9328 3988

Note: Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese

Partner Profile Page: 128

Community Vision Home Care Services & 1800 968 754

Companion Home Care & 9315 2200

Partner Profile Page: 114

Continuity Care Australia Pty Ltd & 1800 012 273

Country Mile Home Care & 0476 035 233

Support at Home: Metropolitan

Metro East

CPE Group & 1300 665 082

Partner Profile Page: 63

CURA In-Home Care & 9382 1983

Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

Dovely Home Care & 9343 2969

Dovida - Perth Metro & 6310 0400

Dovida Australia & 1300 008 018

Farris Care Services & 1800 572 401

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Focused Care & 9302 1737

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Harmilla Care & 6249 7066

HCA Home WA & 1300 422 111

Helping Hands Physio & 6156 7590

HenderCare (WA) & 1300 764 433

Home Care Assistance West Coast Perth & 9385 5675

Home Care | Southern Cross Care WA & 1300 000 161

Note: ATSI

Home Chef & 9378 2544

Home Support Services (WA) & 1800 854 300

Note: ATSI, CALD

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220

Note: CALD, European, Italian, Southern European, Spanish

Partner Profile Page: 2

Juniper Home Care & 1300 313 000

Note: ATSI

Partner Profile Page: 59, IBC

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lifecare Homecare & 9424 0200

Partner Profile Page: 112

Lite n' Easy & 13 15 12

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

MercyCare Community Nursing & 9442 3498

MercyCare Home Care and Community Services & 9442 3498

Mr Meticulous Services - cleaning +house & 0402 317 313

MRM Care Consultant & 0449 021 261

Multicultural Services Centre of WA & 9328 2699

Note: Arabic, Asian, Burmese, CALD, Indian

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

My Way & 6146 6296

Palms Allied Health - Malaga & 6285 6185

Palms Allied Health - Noranda & 9376 1443

Patty Health and Care Support Services & 7009 4495

Pearl Home Care - Perth North & 5122 5225

Pearl Home Care - Perth South & 6167 5610

People Who Care & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care - Mandurah Region & 9535 3433

People Who Care - Perth Metro Region & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care North Metro & 9379 1944

Note: ATSI, CALD, LGBTIQ

Prime Care Partners Perth North/East/ Hills/Mandurah & 9492 8920

Note: CALD

Partner Profile Page: 114

Rainbow Multicultural Aged Care Program & 9271 2026

Note: CALD, European, NESB, Slavic

Reachwell Support Pty Ltd & 1300 473 224

Right at Home Kalgoorlie Wheatbelt & 9035 0417

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth Midland & 6146 0085

Note: Oxygen & enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth South & 6285 1771

Note: Oxygen & enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth South Eastern Suburbs & 6556 7008

Note: Oxygen & enteral feeding supplement

Partner Profile Page: 62

Right at Home RightCare & 07 3054 1360

Note: Oxygen & enteral feeding supplement

Partner Profile Page: 62

Rise Aged Care Services & 6274 3770

Rise Home Care Services & 6274 3770

Silverchain WA & 1300 650 803

Partner Profile Page: 43

Simply Helping & 1800 998 866

Partner Profile Page: 51

Southcare Support at Home & 9450 6233

Note: CALD

Partner Profile Page: 57

Southern Districts Support & 9498 4800

St Bart's Home Care & 9323 5168

St John WA Community Transport Service & 9334 1300

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

St Simeon HealthCare Service (WA) & 0478 184 732

Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

SwanCare At Home & 6250 0300

Partner Profile Page: 11, 122

The Carers Home Care Services & 9331 5866

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

TPG Aged Care & 9408 1100

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 119

Triple A Care & 9328 3435

Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil

Umbrella Multicultural Community Care Services Inc & 9275 4411

Note: Asian, CALD, European, South African

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Vivir healthcare & 1300 184 847

White Oak Home Care Packages & 9301 0299

Note: ATSI, CALD

White Oak Home Care Services & 9301 0299

YNA Your Nursing Agency Home Care Package Services (WA) & 13 10 99

Why families choose

Over 20 years supporting families with in-home care

Scheduled appointment times

Consistent care from familiar carers

Dynamic team of qualified nurses and allied health professionals

Personalised care plans tailored to individual needs

Local WA team with strong community knowledge

Responsive care management and comprehensive support

Domestic and daily living support

Personal care

Lifestyle and community support

Clinical and allied health care

Assistive equipment and supplies

Home modification and installation

Support at Home: Metropolitan

Metro South

Abigail Mamas Healthcare Services & 0401 093 396

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Note: African, Arabic, Asian, Austrian, Northern European

Amana Living Home Care Services & 1300 262 626

Amaroo@Home & 1300 653 967

Ashlee Judd & 1300 364 243

Note: CALD

Astley Care Support at Home & 6500 8210

Partner Profile Page: 55

Australian Unity Home Health & Care WA & 1300 753 206

Avivo & 1300 428 486

BaptistCare at home - Perth Metro & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Bethanie Community Care Perth Metro South & 13 11 51

Partner Profile Page: 19

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700

Partner Profile Page: 124

Brightwater at Home & 1300 223 968

C Si Bon Meals & 0487 871 155

Care Net Home Services & 9385 5100

Note: CALD, LGBTIQ

Partner Profile Page: 57

Care Next Door & 02 9666 7930

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562

Carepro Disability Service & 03 9492 6982

Catholic Homes | Home Care Services (Perth Metro East) & 6477 6385

Partner Profile Page: 13, 47

Catholic Homes | Home Care Services (Perth Metro South) & 6477 6385

Partner Profile Page: 13, 47

Chorus Home & Community Care Services & 1800 264 268

Note: CALD

Chung Wah CC Support at Home & 9328 3988

Note: CALD

Partner Profile Page: 128

Cockburn Care Home Care Packages & 9411 3780

Community Vision Home Care Services & 1800 968 754

Note: CALD

Community Vision Home Care Services & 1800 968 754

Companion Home Care & 9315 2200

Partner Profile Page: 114

Complete Healthcare Connect & 07 3472 5655

Continuity Care Australia & 1800 012 273

Coolibah Care Home Services & 9535 0300

Partner Profile Page: 7, 64

Country Mile Home Care & 0476 035 233

CPE Group & 1300 665 082

Partner Profile Page: 63

CURA In-Home Care & 9382 1983

Dovely Home Care & 9343 2969

Dovida - Peel Region & 6310 0460

Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

Dovida - Perth Metro & 6310 0400

Dovida Australia & 1300 008 018

Farris Care Services & 1800 572 401

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Harmilla Care & 6249 7066

HCA Home WA & 1300 422 111

Helping Hands Physio & 6156 7590

HenderCare (WA) & 1300 764 433

Home Care Assistance West Coast Perth & 9385 5675

Home Care | Southern Cross Care WA & 1300 000 161

Home Caring Stirling & 0477 662 922

Home Chef & 9378 2544

Note: ATSI

Home Support Services (WA) & 1800 854 300

HomeCaring & 1300 875 377

Independent Village Retirement Living & 9497 3200

Note: ATSI, CALD

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220

Note: Asian, Chinese, Hindi, Indian, Vietnamese

Partner Profile Page: 2

JE Murray Home & 9399 6800

Juniper Home Care & 1300 313 000

Note: CALD, European, Italian, Southern European, Spanish

Partner Profile Page: 59, IBC

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

KompleteCare WA & 9329 4955

Note: ATSI

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Lifecare Homecare & 9424 0200

Partner Profile Page: 112

Lite n' Easy & 13 15 12

Note: ATSI, CALD, LGBTIQ, NESB

MCWA - Aged Care With A Difference & 03 9318 1111

Melville Cares Home Support & 9319 0900

MercyCare Community Nursing & 9442 3498

Note: CALD, European, LGBTIQ, Slavic

MercyCare Home Care and Community Services & 9442 3498

Mr Meticulous Services - cleaning +house & 0402 317 313

MRM Care Consultant & 0449 021 261

Multicultural Services Centre of WA & 9328 2699

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

Note: Arabic, Asian, Burmese, CALD, Indian

My Way & 6146 6296

Palms Allied Health - Malaga & 6285 6185

Palms Allied Health - Noranda & 9376 1443

Patty Health and Care Support Services & 7009 4495

Pearl Home Care - Perth North & 5122 5225

Pearl Home Care - Perth South & 6167 5610

People Who Care & 9379 1944

People Who Care - Mandurah Region & 9535 3433

Support at Home: Metropolitan

Metro South

People Who Care - Perth Metro Region & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care North Metro & 9379 1944

Prime Care Partners Perth North/East/ Hills/Mandurah & 9492 8920

Note: CALD

Partner Profile Page: 114

Rainbow Multicultural Aged Care Program & 9271 2026

Note: ATSI, CALD, LGBTIQ

Reachwell Support & 1300 473 224

Note: ATSI, CALD, LGBTIQ

Right at Home Perth South & 6285 1771

Note: CALD, European, NESB, Slavic

Partner Profile Page: 62

Right at Home Perth South Eastern Suburbs & 6556 7008

Partner Profile Page: 62

Right at Home RightCare & 07 3054 1360

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Rise Aged Care Services & 6274 3770

Note: Oxygen and enteral feeding supplement

Rise Home Care Services & 6274 3770

Note: Oxygen and enteral feeding supplement

Silverchain WA & 1300 650 803

Partner Profile Page: 43

Simply Helping & 1800 998 866

Partner Profile Page: 43

Southcare Support at Home & 9450 6233

Partner Profile Page: 43

Southern Districts Support & 9498 4800

St Bart's Home Care & 9323 5168

Note: CALD

St John WA Community Transport Service & 9334 1300

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Simeon Healthcare & 02 8645 4010

St Simeon HealthCare Service (WA) & 0478 184 732

The Carers Home Care Services & 9331 5866

Note: Bosnian, Croatian, European, Filipino, German, Slavic

The CareSide & 1300 854 080

Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

The Good Meal Co. & 1800 155 255

Trilogy Care & 1300 459 190

Partner Profile Page: 119

Triple A Care & 9328 3435

Umbrella Multicultural Community Care Services Inc & 9275 4411

Note: ATSI, CALD, LGBTIQ

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil

Vivir healthcare & 1300 184 847

Note: Asian, CALD, European, South African

White Oak Home Care Packages & 9301 0299

White Oak Home Care Services & 9301 0299

YNA Your Nursing Agency Home Care Package Services (WA) & 13 10 99

Note: ATSI, CALD

Support at Home: Metropolitan

Perth North

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Amana Living Home Care Services & 1300 262 626

Note: CALD

Ashlee Judd & 1300 364 243

Australian Unity Home Health & Care WA & 1300 753 206

Avivo & 1300 428 486

BaptistCare at home - Great Southern & 1300 275 227

Partner Profile Page: 53

BaptistCare at home - Perth Metro & 1300 275 227

Partner Profile Page: 53

Baptistcare at home - Wheatbelt & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Bethanie Community Care Perth Metro East & 13 11 51

Note: CALD

Partner Profile Page: 19

Bethanie Community Care Perth Metro North & 13 11 51

Note: CALD

Partner Profile Page: 19

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700

Partner Profile Page: 124

Brightwater at Home & 1300 223 968

Note: CALD, LGBTIQ

C Si Bon Meals & 0487 871 155

Care Net Home Services & 9385 5100

Partner Profile Page: 57

Care Next Door & 02 9666 7930

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562

Carepro Disability Service & 03 9492 6982

Catholic Homes | Home Care Services (Perth Metro North) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Catholic Homes | Home Care Services (Perth Metro South) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Catholic Homes | Home Care Services (Perth Metro) & 6477 6385

Note: CALD, Italian; We also offer Short Term Restorative Care

Partner Profile Page: 13, 47

Chorus Home & Community Care Services & 1800 264 268

Chung Wah CC Support at Home & 9328 3988

Note: Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese

Partner Profile Page: 128

Community Vision Home Care Services & 1800 968 754

Companion Home Care & 9315 2200

Partner Profile Page: 114

Complete Healthcare Connect & 07 3472 5655

Continuity Care Australia & 1800 012 273

Country Mile Home Care & 0476 035 233

CPE Group & 1300 665 082

Partner Profile Page: 63

CURA In-Home Care & 9382 1983

Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

Deaf Connect & 07 3892 8500

Dovely Home Care & 9343 2969

Dovida - Perth Metro & 6310 0400

Dovida - Perth North East & 6118 6398

Dovida Australia & 1300 008 018

ECHO Home Care Packages & 9271 7011

Farris Care Services & 1800 572 401

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Focused Care & 9302 1737

Godrich Health Care & 6153 1528

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Harmilla Care & 6249 7066

HCA Home WA & 1300 422 111

Helping Hands Physio & 6156 7590

HenderCare (WA) & 1300 764 433

Home Care Assistance West Coast Perth & 9385 5675

Home Care | Southern Cross Care WA & 1300 000 161

Note: ATSI

Home Caring Stirling & 0477 662 922

Home Chef & 9378 2544

Home Support Services (WA) & 1800 854 300

Note: ATSI, CALD

HomeCaring & 1300 875 377

Note: Asian, Chinese, Hindi, Indian, Vietnamese

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220

Note: CALD, European, Italian, Southern European, Spanish

Partner Profile Page: 2

Juniper Home Care & 1300 313 000

Note: ATSI

Partner Profile Page: 59, IBC

Just Better Care Perth & South Perth & 6119 9137

Partner Profile Page: 47

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

KompleteCare WA & 9329 4955

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lifecare Homecare & 9424 0200

Partner Profile Page: 112

Lite n' Easy & 13 15 12

Lumia Care & 02 9764 4488

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

Melville Cares Home Support & 9319 0900

MercyCare Community Nursing & 9442 3498

MercyCare Home Care and Community Services & 9442 3498

Mr Meticulous Services - cleaning +house & 0402 317 313

MRM Care Consultant & 0449 021 261

Multicultural Services Centre of WA & 9328 2699

Note: Arabic, Asian, Burmese, CALD, Indian

Support at Home: Metropolitan

Perth North

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

My Way & 6146 6296

MYVISTA Home Care & 6393 1000

Note: CALD, Croatian, Italian, Korean, Macedonian

Partner Profile Page: 17

Palms Allied Health - Malaga & 6285 6185

Palms Allied Health - Noranda & 9376 1443

Patty Health and Care Support Services & 7009 4495

Pearl Home Care - Perth North & 5122 5225

Pearl Home Care - Perth South & 6167 5610

People Who Care & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care - Mandurah Region & 9535 3433

People Who Care - Perth Metro Region & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care North Metro & 9379 1944

Note: ATSI, CALD, LGBTIQ

Prime Care Partners Perth North/East/ Hills/Mandurah & 9492 8920

Note: CALD

Partner Profile Page: 57

Rainbow Multicultural Aged Care Program & 9271 2026

Note: CALD, European, NESB, Slavic

Reachwell Support & 1300 473 224

Right at Home Perth Midland & 6146 0085

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth Northern Suburbs & 6202 8033

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth South Eastern Suburbs & 6556 7008

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth West Coast & 6400 5888

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home RightCare & 07 3054 1360

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Rise Aged Care Services & 6274 3770

Rise Home Care Services & 6274 3770

Shine Community Care & 9382 7550

Partner Profile Page: 7

Silverchain WA & 1300 650 803

Partner Profile Page: 43

Simply Helping & 1800 998 866

Partner Profile Page: 43

Southcare Support at Home & 9450 6233

Note: CALD

Partner Profile Page: 57

St Bart's Home Care & 9323 5168

St Basil's In-Home Support & 6146 2585

Note: Arabic, CALD, Egyptian, European, Greek, Macedonian, Serbian

Partner Profile Page: 62

St John WA Community Transport Service & 9334 1300

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Louis Care at Home & 9385 3406

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

St Simeon HealthCare Service (WA) & 0478 184 732

Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

The Carers Home Care Services & 9331 5866

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

TPG Aged Care & 9408 1100

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 119

Triple A Care & 9328 3435

Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil

Umbrella Multicultural Community Care Services Inc & 9275 4411

Note: Asian, CALD, European, South African Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Vivir healthcare & 1300 184 847

Western Suburbs Cares & 9319 0999

White Oak Home Care Packages & 9301 0299

Note: ATSI, CALD

White Oak Home Care Services & 9301 0299

YNA Your Nursing Agency Home Care Package Services (WA) & 13 10 99

Support at Home: Metropolitan

Perth South

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Amana Living Home Care Services & 1300 262 626

Note: CALD

Ashlee Judd & 1300 364 243

Astley Care Support at Home & 6500 8210

Partner Profile Page: 55

Australian Unity Home Health & Care WA & 1300 753 206

Avivo & 1300 428 486

BaptistCare at home - Great Southern & 1300 275 227

Partner Profile Page: 53

BaptistCare at home - Perth Metro & 1300 275 227

Partner Profile Page: 53

Baptistcare at home - Wheatbelt & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Bethanie Community Care Perth Metro South & 13 11 51

Partner Profile Page: 19

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700

Partner Profile Page: 124

Brightwater at Home & 1300 223 968

Note: CALD, LGBTIQ

C Si Bon Meals & 0487 871 155

Care Net Home Services & 9385 5100

Partner Profile Page: 57

Care Next Door & 02 9666 7930

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562

Carepro Disability Service & 03 9492 6982

Catholic Homes | Home Care Services (Perth Metro South) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Catholic Homes | Home Care Services (Perth Metro) & 6477 6385

Note: CALD, Italian; We also offer Short Term Restorative Care

Partner Profile Page: 13, 47

Chorus Home & Community Care Services & 1800 264 268

Chung Wah CC Support at Home & 9328 3988

Note: Asian, Burmese, CALD, Cambodian, Chinese, Filipino, Indian, Indo-Chinese, Korean, Malaysian, Singaporean, Thai, Vietnamese

Partner Profile Page: 128

Community Vision Home Care Services & 1800 968 754

Companion Home Care & 9315 2200

Partner Profile Page: 114

Complete Healthcare Connect & 07 3472 5655

Continuity Care Australia & 1800 012 273

Country Mile Home Care & 0476 035 233

CPE Group & 1300 665 082

Partner Profile Page: 63

CURA In-Home Care & 9382 1983

Note: Dutch, European, German, Italian, Jewish, Macedonian, Malaysian, Maltese, South African, Southern European, Spanish, Turkish, Western European

Dovely Home Care & 9343 2969

Dovida - Perth Metro & 6310 0400

Dovida - Perth North East & 6118 6398

Dovida Australia & 1300 008 018

ECHO Home Care Packages & 9271 7011

Farris Care Services & 1800 572 401

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Focused Care & 9302 1737

Godrich Health Care & 6153 1528

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Harmilla Care & 6249 7066

HCA Home WA & 1300 422 111

Helping Hands Physio & 6156 7590

HenderCare (WA) & 1300 764 433

Home Care Assistance West Coast Perth & 9385 5675

Home Care | Southern Cross Care WA & 1300 000 161

Note: ATSI

Home Caring Stirling & 0477 662 922

Home Chef & 9378 2544

Home Support Services (WA) & 1800 854 300

Note: ATSI, CALD

HomeCaring & 1300 875 377

Note: Asian, Chinese, Hindi, Indian, Vietnamese

Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) & 9228 2220

Note: CALD, European, Italian, Southern European, Spanish Partner Profile Page: 2

Juniper Home Care & 1300 313 000

Note: ATSI

Partner Profile Page: 59, IBC

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

KompleteCare WA & 9329 4955

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lifecare Homecare & 9424 0200

Partner Profile Page: 112

Lite n' Easy & 13 15 12

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

Melville Cares Home Support & 9319 0900

MercyCare Community Nursing & 9442 3498

MercyCare Home Care and Community Services & 9442 3498

Mr Meticulous Services - cleaning +house & 0402 317 313

MRM Care Consultant & 0449 021 261

Multicultural Services Centre of WA & 9328 2699

Note: Arabic, Asian, Burmese, CALD, Indian

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

My Way & 6146 6296

Palms Allied Health - Malaga & 6285 6185

Palms Allied Health - Noranda & 9376 1443

Patty Health and Care Support Services & 7009 4495

Pearl Home Care - Perth North & 5122 5225

Support at Home: Metropolitan

Perth South

Pearl Home Care - Perth South & 6167 5610

People Who Care & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care - Mandurah Region & 9535 3433

People Who Care - Perth Metro Region & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care North Metro & 9379 1944

Note: ATSI, CALD, LGBTIQ

Rainbow Multicultural Aged Care Program & 9271 2026

Note: CALD, European, NESB, Slavic

Reachwell Support & 1300 473 224

Right at Home Perth South & 6285 1771

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth South Eastern Suburbs & 6556 7008

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home RightCare & 07 3054 1360

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Rise Aged Care Services & 6274 3770

Rise Home Care Services & 6274 3770

Silverchain WA & 1300 650 803

Partner Profile Page: 43

Simply Helping & 1800 998 866

Partner Profile Page: 51

Southcare Support at Home & 9450 6233

Note: CALD

Partner Profile Page: 57

Southern Districts Support & 9498 4800

St Bart's Home Care & 9323 5168

St Basil's In-Home Support & 6146 2585

Note: Arabic, CALD, Egyptian, European, Greek, Macedonian, Serbian

Partner Profile Page: 62

St John WA Community Transport Service & 9334 1300

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Louis Care at Home & 9385 3406

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

St Simeon HealthCare Service (WA) & 0478 184 732

Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

SwanCare At Home & 6250 0300

Partner Profile Page: 11, 122

The Carers Home Care Services & 9331 5866

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

TPG Aged Care & 9408 1100

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 119

Triple A Care & 9328 3435

Note: Asian, Burmese, CALD, Indian, Sinhalese, Sri Lankan, Tamil

Umbrella Multicultural Community Care Services Inc & 9275 4411

Note: Asian, CALD, European, South African

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Vivir healthcare & 1300 184 847

Western Suburbs Cares & 9319 0999

White Oak Home Care Packages & 9301 0299

Note: ATSI, CALD

White Oak Home Care Services & 9301 0299

YNA Your Nursing Agency Home Care Package Services (WA) & 13 10 99

Enriching your Aged Care Journey

At SwanCare, aged care is about more than just support - it’s about enhancing quality of life. Located just 15 minutes from Perth’s CBD, our four residential aged care centres offer a warm, welcoming environment where compassionate care and community connection go hand in hand.

We provide a wide range of services including clinical, dementia, palliative, respite, and complex care needs. Our highly qualified team delivers care with empathy, professionalism, and a deep respect for each resident’s dignity and comfort.

Community is at the heart of SwanCare. Residents are encouraged to stay socially active through a variety of inclusive programs, with families invited to be part of the journey through shared activity planning and engagement.

Since 1961, SwanCare has been a trusted name in aged care. Our commitment to ongoing staff training and clinical excellence ensures peace of mind for families and the highest standards of care for residents.

With a full-service campus and a team dedicated to making every day meaningful, SwanCare makes the transition to residential aged care a truly enriching experience.

To find out more, contact us on 08 6250 0250 or email care@swancare.com.au.

Support at Home: Regional Western Australia

Far North

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Ashlee Judd & 1300 364 243

Avivo & 1300 428 486

Bedingfeld Lodge & 9531 1622

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

C Si Bon Meals & 0487 871 155

Care Next Door & 02 9666 7930

Carepro Disability Service & 03 9492 6982

Continuity Care Australia & 1800 012 273

Country Mile Home Care & 0476 035 233

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Helping Hands Physio & 6156 7590

Home Care Packages Country Region|

Southern Cross Care WA & 1300 000 161

Note: ATSI, CALD

Juniper Home Care & 1300 313 000

Note: ATSI

Partner Profile Page: 59, IBC

Juniper Kununurra Community Care & 1300 313 000

Note: ATSI

Partner Profile Page: 59, IBC

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n' Easy & 13 15 12

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

Mr Meticulous Services - cleaning

+house & 0402 317 313

MRM Care Consultant & 0449 021 261

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

Patty Health and Care Support Services & 7009 4495

Reachwell Support & 1300 473 224

Right at Home RightCare & 07 3054 1360

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Silverchain WA & 1300 650 803

Partner Profile Page: 43

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 119

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

WACHS Kimberley Aged & Community Services & 9192 0333

Note: ATSI - Packages for clients in remote Aboriginal communities

Warmun Community (Turkey Creek)

Aged Care Services & 0427 867 245

Note: ATSI

Yaandina Aged Care Centre & 9182 1365

Note: ATSI

Support at Home: Regional Western Australia

Mid North

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Ashlee Judd & 1300 364 243

Avivo & 1300 428 486

BaptistCare at home - Great Southern & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

Bolton Clarke Midwest Geraldton Home and Community Support & 9920 7200

Partner Profile Page: 124

C Si Bon Meals & 0487 871 155

Care Next Door & 02 9666 7930

Carepro Disability Service & 03 9492 6982

Catholic Homes | Home Care Services (Mid West) & 6477 6385

Partner Profile Page: 13, 47

Continuity Care Australia & 1800 012 273

Country Mile Home Care & 0476 035 233

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Helping Hands Physio & 6156 7590

Home Care Packages Country Region|

Southern Cross Care WA & 1300 000 161

Note: ATSI, CALD

Home Care South West | Southern Cross Care WA & 1300 000 161

Home Chef & 9378 2544

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n' Easy & 13 15 12

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

Mr Meticulous Services - cleaning +house & 0402 317 313

Genuine

MRM Care Consultant & 0449 021 261

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

Ngaanyatjarra Health Community Care Centre & 0439 227 618

Note: ATSI - Packages only for ATSI clients within 11 Communities in this region; NATSIF funding services offered

Patty Health and Care Support Services & 7009 4495

Reachwell Support & 1300 473 224

Right at Home Kalgoorlie Wheatbelt & 9035 0417

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Support at Home: Regional Western Australia

Mid North

Right at Home RightCare & 07 3054 1360

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Silverchain WA & 1300 650 803

Partner Profile Page: 43

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ Partner Profile Page: 119

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Wiluna Aged Care Services & 9981 8641

Note: ATSI

Support at Home: Regional Western Australia

South East

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Amana Living Home Care Services & 1300 262 626

Note: CALD

Ashlee Judd & 1300 364 243

BaptistCare at home - Wheatbelt & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

C Si Bon Meals & 0487 871 155

Care Next Door & 02 9666 7930

Carepro Disability Service & 03 9492 6982

Continuity Care Australia & 1800 012 273

Country Mile Home Care & 0476 035 233

Esperance Home Care & 9083 1800

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Helping Hands Physio & 6156 7590

Home Care Packages Country Region| Southern Cross Care WA & 1300 000 161

Note: ATSI, CALD

Home Care South West | Southern Cross Care WA & 1300 000 161

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n' Easy & 13 15 12

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

Mr Meticulous Services - cleaning +house & 0402 317 313

MRM Care Consultant & 0449 021 261

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

Norseman Hospital & 9039 9200

Patty Health and Care Support Services & 7009 4495

Reachwell Support & 1300 473 224

Right at Home Kalgoorlie Wheatbelt & 9035 0417

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home RightCare & 07 3054 1360

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Silverchain WA & 1300 650 803

Partner Profile Page: 62

St John WA Community Transport Service & 9334 1300

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 119

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Support at Home: Regional Western Australia

Mid West

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Ashlee Judd & 1300 364 243

Avivo & 1300 428 486

BaptistCare at home - Great Southern & 1300 275 227

Partner Profile Page: 53

BaptistCare at home - Wheatbelt & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Bethanie Community Care Mid West & 13 11 51

Note: ATSI, CALD

Partner Profile Page: 19

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

Bolton Clarke Midwest Geraldton Home and Community Support & 9920 7200

Partner Profile Page: 124

Bolton Clarke Wheatbelt/Jurien Bay Home and Community Support & 9652 0492

Partner Profile Page: 124

C Si Bon Meals & 0487 871 155

Care Next Door & 02 9666 7930

Carepro Disability Service & 03 9492 6982

Catholic Homes | Home Care Services (Mid West) & 6477 6385

Partner Profile Page: 13, 47

Catholic Homes | Home Care Services (Wheatbelt) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Continuity Care Australia & 1800 012 273

Country Mile Home Care & 0476 035 233

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Guardian Nursing Agency & 1300 133 633

Happy Living Home Care Packages & 1300 911 728

Helping Hands Physio & 6156 7590

Home Care Packages Country Region|

Southern Cross Care WA & 1300 000 161

Note: ATSI, CALD

Home Chef & 9378 2544

Juniper Home Care & 1300 313 000

Note: ATSI

Partner Profile Page: 59, IBC

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lite n' Easy & 13 15 12

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

Mr Meticulous Services - cleaning +house & 0402 317 313

MRM Care Consultant & 0449 021 261

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

Patty Health and Care Support Services & 7009 4495

Reachwell Support & 1300 473 224

Right at Home Kalgoorlie Wheatbelt & 9035 0417

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home Perth Midland & 6146 0085

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home RightCare & 07 3054 1360

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Share & Care Community Services Group Inc. & 9622 5195

Shire of Dowerin Home & Community Care & 9631 1060

Silverchain WA & 1300 650 803

Partner Profile Page: 43

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

St Simeon HealthCare Service (WA) & 0478 184 732

Note: Bosnian, Croatian, Former Yugoslavian, Serbian, Slavic

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 119

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Support at Home: Regional Western Australia

South

Abigail Mamas Healthcare Services & 0401 093 396

Note: African, Arabic, Asian, Austrian, Northern European

ACCC Home Care Services & 9841 8668

Alzheimer's WA & 1300 667 788

Alzheimer's WA Home Care Packages & 1300 667 788

Amana Living Home Care Services & 1300 262 626

Note: CALD

Amaroo@Home Denmark & 1300 653 967

Ashlee Judd & 1300 364 243

Australian Unity Home Health & Care WA & 1300 753 206

Avivo & 1300 428 486

BaptistCare at home - Great Southern & 1300 275 227

Partner Profile Page: 53

BaptistCare at home - Perth Metro & 1300 275 227

Partner Profile Page: 53

BaptistCare at home - South West & 1300 275 227

Partner Profile Page: 53

BaptistCare at home - Wheatbelt & 1300 275 227

Partner Profile Page: 53

Bedingfeld Lodge & 9531 1622

Belong at Home - Bridgetown & 9761 1855

Belong at Home - Bunbury & 9720 5100

Belong at Home - Busselton & 9754 4716

Belong at Home - Collie & 9734 5353

Belong at Home - Margaret River & 9757 2333

Belong at Home-Donnybrook & 9731 1823

Bethanie Community Care Perth Metro South & 13 11 51

Partner Profile Page: 19

Bethanie Community Care South West & 13 11 51

Note: CALD

Partner Profile Page: 19

Bethanie Home Care WA & 13 11 51

Partner Profile Page: 19

Bolton Clarke Perth Metro Southwest Mandurah Home and Community Support & 9290 4700

Partner Profile Page: 124

Brightwater at Home & 1300 223 968

Note: CALD, LGBTIQ

C Si Bon Meals & 0487 871 155

Capecare Home Support & Care Services & 9750 2000

Care Next Door & 02 9666 7930

Carealot Home Health Services and the South West Rural Respite Services & 9284 7562

Carepro Disability Service & 03 9492 6982

Catholic Homes | Home Care Services (Perth Metro South) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Catholic Homes | Home Care Services (South West) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Catholic Homes | Home Care Services (Wheatbelt) & 6477 6385

Note: CALD

Partner Profile Page: 13, 47

Chorus Home & Community Care Services & 1800 264 268

Community Vision Home Care Services & 1800 968 754

Companion Home Care & 9315 2200

Partner Profile Page: 114

Continuity Care Australia & 1800 012 273

Coolibah Care Home Services & 9535 0300

Partner Profile Page: 7, 64

Country Mile Home Care & 0476 035 233

CPE Group & 1300 665 082

Partner Profile Page: 63

Dovida - Peel Region & 6310 0460

Dovida - South West WA (Bunbury) & 6310 0450

Dovida Australia & 1300 008 018

Five Good Friends Home Care Services & 1300 368 196

Partner Profile Page: 1

Guardian Nursing Agency & 1300 133 633

Hall & Prior Clarence Estate Home Care & 9841 5999

Happy Living Home Care Packages & 1300 911 728

Helping Hands Physio & 6156 7590

Home Care Assistance West Coast Perth & 9385 5675

Home Care Packages Country Region| Southern Cross Care WA & 1300 000 161

Note: ATSI, CALD

Home Care South West | Southern Cross Care WA & 1300 000 161

Home Chef & 9378 2544

Juniper Home Care & 1300 313 000

Note: ATSI

Partner Profile Page: 59, IBC

Just Better Care Mandurah Bunbury & 9567 6553

Partner Profile Page: 47

Just Better Care WA & 1300 587 823

Partner Profile Page: 47

KompleteCare WA & 9329 4955

Leonie's Caring & 1800 491 805

Let's Get Care (WA) & 1300 497 442

Note: ATSI, CALD, LGBTIQ, NESB

Lifecare Homecare & 9424 0200

Partner Profile Page: 112

Lite n' Easy & 13 15 12

MCWA - Aged Care With A Difference & 03 9318 1111

Note: CALD, European, LGBTIQ, Slavic

MercyCare Home Care and Community Services & 9442 3498

Morrissey Homestead & 9725 4699

Note: Filipino, German, Italian, Nepalese, Spanish

Mr Meticulous Services - cleaning +house & 0402 317 313

MRM Care Consultant & 0449 021 261

My Flex Home Care & 9427 7500

My Meals & 0428 717 379

My Way & 6146 6296

Patty Health and Care Support Services & 7009 4495

Pearl Home Care - Bunbury WA & 0402 727 313

Pearl Home Care - Perth South & 6167 5610

Peel Community Care & 9531 2076

Note: CALD

People Who Care & 9379 1944

Note: ATSI, CALD, LGBTIQ

People Who Care - Mandurah Region & 9535 3433

Prime Care Partners Perth North/East/ Hills/Mandurah & 9492 8920

Note: CALD

Partner Profile Page: 114

Quambie Home Care Services & 9733 3660

Reachwell Support & 1300 473 224

Support at Home: Regional Western Australia

South

Right at Home Kalgoorlie Wheatbelt & 9035 0417

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Right at Home RightCare & 07 3054 1360

Note: Oxygen and enteral feeding supplement

Partner Profile Page: 62

Shire of Narrogin Regional Homecare & 9890 0700

Note: ATSI

Silverchain WA & 1300 650 803

Partner Profile Page: /

South West Community Care Home Care Services & 9782 4050

Southern Districts Support & 9498 4800

St John WA Community Transport Service & 9334 1300

St Jude's Home Care & 9279 4343

Partner Profile Page: 3

St Simeon Healthcare & 02 8645 4010

Note: Bosnian, Croatian, European, Filipino, German, Slavic

The Carers Home Care Services & 9331 5866

The CareSide & 1300 854 080

The Good Meal Co. & 1800 155 255

Trilogy Care & 1300 459 190

Note: ATSI, CALD, LGBTIQ

Partner Profile Page: 119

Umbrella Multicultural Community Care Services Inc & 9275 4411

Note: Asian, CALD, European, South African

Vege2go(vegan, vegetarian, gluten free, low fodmap meal provider) & 0450 876 088

Western Australia Culturally Appropriate Support at Home

Cultural Group Service Provider

Phone (08)

African Abigail Mamas Healthcare Services 0401 093 396

Arabic Abigail Mamas Healthcare Services 0401 093 396

Arabic Multicultural Services Centre of WA 9328 2699

Arabic St Basil's In-Home Support 6146 2585

Asian Abigail Mamas Healthcare Services 0401 093 396

Asian Chung Wah CC Support at Home 9328 3988

Asian HomeCaring 1300 875 377

Asian Multicultural Services Centre of WA 9328 2699

Asian Triple A Care 9328 3435

Asian Umbrella Multicultural Community Care Serv 9275 4411

ATSI Bethanie Community Care Mid West 13 11 51

ATSI Cockburn Care Home Care Packages 9411 3780

ATSI HCPs Country Region Southern Cross Care 1300 000 161

ATSI Home Care | Southern Cross Care 1300 000 161

ATSI Home Support Services (WA) 1800 854 300

ATSI Juniper Home Care 1300 313 000

ATSI Juniper Kununurra Community Care 1300 313 000

ATSI Let's Get Care (WA) 1300 497 442

ATSI Ngaanyatjarra Health Community Care Centre 0439 227 618

ATSI People Who Care 9379 1944

ATSI People Who Care - Perth Metro Region 9379 1944

ATSI People Who Care North Metro 9379 1944

ATSI Shire of Narrogin Regional Homecare 9890 0700

ATSI Trilogy Care 1300 459 190

ATSI WACHS Kimberley Aged & Community Services 9192 0333

ATSI Warmun Community (Turkey Creek) Aged Care Serv 0427 867 245

ATSI White Oak Home Care Packages 9301 0299

ATSI Wiluna Aged Care Services 9981 8641

ATSI Yaandina Aged Care Centre 9182 1365

Austrian Abigail Mamas Healthcare Services 0401 093 396

Bosnian MCWA - Aged Care With A Difference 03 9318 1111

Bosnian Peel Community Care 9531 2076

Bosnian Rainbow Multicultural Aged Care Program 9271 2026

Bosnian St Simeon Healthcare 02 8645 4010

Bosnian St Simeon HealthCare Service (WA) 0478 184 732

Burmese Chung Wah CC Support at Home 9328 3988

Burmese Multicultural Services Centre of WA 9328 2699

Burmese Triple A Care 9328 3435

CALD Amana Living Home Care Services 1300 262 626

CALD Bethanie Community Care Mid West 13 11 51

CALD Bethanie Community Care Perth Metro East 13 11 51

CALD Bethanie Community Care Perth Metro North 13 11 51

CALD Bethanie Community Care South West 13 11 51

CALD Brightwater at Home 1300 223 968

CALD Catholic Homes Home Care Services (Perth Metro East) 6477 6385

CALD Catholic Homes Home Care Services (Perth Metro North) 6477 6385

CALD Catholic Homes Home Care Services (Perth Metro South) 6477 6385

CALD Catholic Homes Home Care Services (Perth Metro) 6477 6385

CALD Catholic Homes Home Care Services (South West) 6477 6385

CALD Catholic Homes Home Care Services (Wheatbelt) 6477 6385

CALD Chung Wah CC Support at Home 9328 3988

CALD Comfort Keepers Perth North/East/Hills/Mandurah 9492 8920

CALD HCPs Country Region Southern Cross Care 1300 000 161

CALD Home Support Services (WA) 1800 854 300

Cultural Group Service Provider

Phone (08)

CALD Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) 9228 2220

CALD Let's Get Care (WA) 1300 497 442

CALD MCWA - Aged Care With A Difference 03 9318 1111

CALD

CALD People Who Care 9379 1944

CALD People Who Care Perth Metro Region 9379 1944

CALD

Chinese

Cultural

Group Service Provider Phone (08)

German St Simeon Healthcare

02 8645 4010

Greek Peel Community Care 9531 2076

Greek St Basil's In-Home Support 6146 2585

Hindi HomeCaring

1300 875 377

Hungarian Peel Community Care 9531 2076

Hungarian Rainbow Multicultural Aged Care Program 9271 2026

Indian Chung Wah CC Support at Home 9328 3988

Indian HomeCaring

1300 875 377

Indian Multicultural Services Centre of WA 9328 2699

Indian Peel Community Care 9531 2076

Indian Triple A Care 9328 3435 Indo-

Chinese Chung Wah CC Support at Home 9328 3988

Italian Catholic Homes | Home Care Services (Perth Metro) 6477 6385

Italian CURA In-Home Care 9382 1983

Italian Italo-Australian Welfare & Cultural Centre (ICare Community Services [Support at Home/In Home Care]) 9228 2220

Italian MCWA - Aged Care With A Difference 03 9318 1111

Italian Morrissey Homestead 9725 4699

Italian MYVISTA Home Care 6393 1000

Italian Peel Community Care 9531 2076

Italian Rainbow Multicultural Aged Care Program 9271 2026

Jewish CURA In-Home Care 9382 1983

Korean Chung Wah CC Support at Home 9328 3988

Korean MYVISTA Home Care 6393 1000

Latvian Rainbow Multicultural Aged Care Program 9271 2026

Lebanese Peel Community Care 9531 2076

LGBTIQ Brightwater at Home

LGBTIQ Let's Get Care (WA)

1300 223 968

1300 497 442

LGBTIQ MCWA - Aged Care With A Difference 03 9318 1111

LGBTIQ People Who Care 9379 1944

LGBTIQ People Who Care - Perth Metro Region 9379 1944

LGBTIQ People Who Care North Metro 9379 1944

LGBTIQ Trilogy Care

1300 459 190

Macedonian CURA In-Home Care 9382 1983

Macedonian MCWA - Aged Care With A Difference 03 9318 1111

Macedonian MYVISTA Home Care 6393 1000

Macedonian Peel Community Care 9531 2076

Macedonian Rainbow Multicultural Aged Care Program 9271 2026

Macedonian St Basil's In-Home Support 6146 2585

Malaysian Chung Wah CC Support at Home 9328 3988

Malaysian CURA In-Home Care

9382 1983

Maltese CURA In-Home Care 9382 1983

Maltese MCWA - Aged Care With A Difference 03 9318 1111

Maltese Peel Community Care 9531 2076

Nepalese Morrissey Homestead 9725 4699

NESB Let's Get Care (WA) 1300 497 442

NESB Rainbow Multicultural Aged Care Program 9271 2026

Northern European Abigail Mamas Healthcare Services 0401 093 396

Northern European Rainbow Multicultural Aged Care Program 9271 2026 Cultural Group Service Provider

Phone (08)

Polish Peel Community Care 9531 2076

Polish Rainbow Multicultural Aged Care Program 9271 2026

Polish St Simeon Healthcare 02 8645 4010

Russian MCWA - Aged Care With A Difference 03 9318 1111

Russian Peel Community Care 9531 2076

Russian Rainbow Multicultural Aged Care Program 9271 2026

Russian St Simeon Healthcare 02 8645 4010

Serbian MCWA - Aged Care With A Difference 03 9318 1111

Serbian Peel Community Care 9531 2076

Serbian Rainbow Multicultural Aged Care Program 9271 2026

Serbian St Basil's In-Home Support 6146 2585

Serbian St Simeon Healthcare 02 8645 4010

Serbian St Simeon HealthCare Service (WA)

Aged Care Homes – suburb reference

A list of suburbs and the page references where all the Aged Care Homes in that suburb are listed. If a suburb/town is not listed, please refer to the next closest suburb.

Suburb / Town Page

Albany 144

Alfred Cove 137

Alkimos 143

Applecross 137

Armadale 132

Ascot 132

Aubin Grove 134

Augusta 144

Balcatta 140

Bassendean 132

Bateman 137

Bayswater 132

Belmont 133

Bentley 142

Beverley 144

Bicton 138

Booragoon 138

Boyup Brook 144

Bridgetown 144

Broadwater 145

Brookton 144

Broome 144

Bruce Rock 144

Bull Creek 138

Bunbury 145

Busselton 145

Byford 140

Calista 137

Camillo 132

Canning Vale 135

Carine 140

Carlisle 142

Carmel 137

Carnarvon 145

Claremont 139

Collie 145

Como 140

Coolbellup 134

Cooloongup 139

Corrigin 145

Cottesloe 135

Dalwallinu 145

Denmark 146

Derby 146

Dianella 140

Donnybrook 146

Dudley Park 148

Suburb / Town Page

Dumbleyung 146 Duncraig 136 East Fremantle 135 East Perth 142 Eaton 145 Edgewater 136 Ellenbrook 142 Embleton 132 Emu Point 144 Esperance 146 Exmouth 146 Ferndale 133

Fitzroy Crossing 146 Forrestfield 137 Fremantle 135 Geraldton 146 Glendalough 140 Gnowangerup 147 Goomalling 147 Gosnells 136 Greenfields 148 Greenmount 138 Guildford 143 Gwelup 140 Halls Creek 147 Halls Head 148 Hamilton Hill 134 Harvey 147 High Wycombe

Suburb / Town Page

Suburb / Town Page Pinjarra

Aged Care Homes

The Aged Care Homes tables on the following pages provide an overview of aged care homes in your council district, including key features and services offered by each provider. You’ll find contact details, location information, and indicators such as whether the home offers respite care, dementia support, palliative care, or retirement living onsite. These descriptions are designed to help you quickly identify the services that matter most to you or your loved one.

For more detailed information, contact the provider directly using the phone number listed, or visit agedcareguide.com.au.

Aged Care homes - how to read

Booked Respite Beds

Dedicated respite beds that must be booked in advance. A prior assessment by an Aged Care Assessment Team (ACAT) is required.

Extra Services

Accommodation that includes a higher standard of comfort, with added options such as enhanced meals and entertainment, available at an additional cost to the resident.

Pets on Premises

The facility owns pets, such as dogs or cats, that interact with residents. Some facilities may also allow you to bring a small pet with you – check with the provider.

Secure Dementia Unit

A dedicated and secure area within the facility that provides specialised care for people living with dementia.

Secure Garden

A gated outdoor garden space that is safely enclosed, designed for residents – particularly those with dementia – to enjoy recreation or therapeutic activities.

Specialist Palliative Care

Specialised end-of-life care provided within the aged care facility. Staff are trained in pain relief, symptom management, and supporting quality of life during this time.

Transition Care Beds

Short-term care beds that support older people after a hospital stay. These beds offer time and services to help improve independence in a non-hospital environment.

Culturally Specific

Services that support people from culturally and linguistically diverse backgrounds. While care is inclusive of everyone, staff have knowledge of specific cultural needs, traditions or languages.

Retirement Living Onsite

Independent retirement living units or a retirement village located on the same site as the aged care facility, offering easy access between levels of care.

Aged Care Homes – Metropolitan WA

Embleton 6062

Juniper Karinya

Regis Embleton

Maylands 6051

Morley 6062 Juniper Carramar Residential Aged

Noranda 6062

Juniper Ella Williams Res

6104

Belmont 6104

Aged Care Homes – Metropolitan WA

Aubin Grove 6164

6163 Amana

6163

Aged Care Homes – Metropolitan WA

Spearwood 6163

6011

6158

Fremantle 6160

Fremantle 6159

Gum Valley 6162

6155

6110

6109

Aged Care Homes – Metropolitan WA

GOSNELLS Council continued

Martin 6110

JOONDALUP Council

Duncraig 6023 Amana

Edgewater 6027

Edgewater

Joondalup 6027

Aged Care Homes – Metropolitan WA

6058

6057

6076

6167

Alfred Cove 6154

6153

Aged Care Homes – Metropolitan WA

Bicton 6157

6149

Mosman Park 6012

Greenmount 6056

Mundaring 6073

Note: 1. Non secure dementia

Aged Care Homes – Metropolitan WA

6172

6168

Aged Care Homes – Metropolitan WA

Waikiki 6169

Brightwater The Oaks

Byford 6122

Como 6152

Aegis Balmoral

6151

Point 6152

South Perth 6151

Balcatta 6021

6020

6059

Maurice Zeffert

Glendalough 6016

Glendalough Home for the Aged

Gwelup 6018

Brenda Hughes

St. Francis Hostel

Inglewood 6052

Brightwater Inglewood

Brightwater The Village

Dementia

Aged Care Homes – Metropolitan WA

Osborne Park 6017

Scarborough 6019

Condocare

6014

Aged Care Homes – Metropolitan WA

Ellenbrook 6069

Carlisle 6101

6151

East Perth 6004 Catholic

Highgate 6003

Aegis

Leederville 6007 Rosewood Leederville

Aged Care Homes – Metropolitan WA

Aged Care Homes - Regional WA

ALBANY Council

Albany 6330

Emu Point 6330

Lockyer 6330

Spencer Park 6330

6330

6290

Margaret River 6285

Council

Beverley 6304

Boyup Brook 6244

6255

Brookton 6306

Broome 6725

Bruce Rock 6418

Aged Care Homes - Regional WA

Collie 6225

Aged Care Homes - Regional WA

Denmark 6333

Fitzroy Crossing 6765

Dumbleyung 6350

Aged Care Homes - Regional WA

Kojonup 6395

Kondinin 6367

6440

6210

6258

Meekatharra 6642

Aged Care Homes - Regional WA

Merredin 6415

6275

Narrogin 6312

Mount Barker 6324 Plantagenet Cranbrook

South Hedland 6722

Aged Care Homes - Regional WA

QUAIRADING Council

Quairading 6383 Quairading

Ravensthorpe 6346

SPRINGS Council

Three Springs 6519 North

TRAYNING Council

Kununoppin 6489

WAGIN Council

Wagin 6315 Juniper

WAROONA Council

Waroona 6215 Pam

WONGAN-BALLIDU Council

Wongan Hills 6603

Wongan Hills Hlth

Wyalkatchem 6485

WYNDHAM-EAST KIMBERLEY Council

Kununurra 6743 Juniper Gerdewoonem

Cross 6426

6302

Aged Care Homes with extra services

Victoria

Amana Living Duncraig Lady McCusker 27 Beddi Rd Duncraig 6023

Amana Living Peter Arney Home 1 Gentilli Way Salter Point 6152

Bedingfeld Lodge 4 Bedingfeld Rd Pinjarra 6208 9531

Carnarvon Health Campus Gnullingoo Mia Cleaver St Carnarvon 6701

East Fremantle Respite Services Southern Cross Care 15 Wolsely Rd East Fremantle 6158

Retirement Living

Culturally Appropriate Aged Care Homes

Cultural Group Name

ATSI BaptistCare Morrison Gardens 1300 275 227

ATSI Edward Collick Home 6029 8000

ATSI Germanus Kent House Southern Cross Care 1300 000 161

ATSI Hall & Prior Windsor Park Aged Care Home 9472 9488

ATSI Halls Creek People's Church Aged Care Facility 9168 6524

ATSI Juniper Gerdewoonem Residential Aged Care Home 1300 313 000

ATSI Juniper Guwardi Ngadu Residential Aged Care Home 1300 313 000

ATSI Juniper Numbala Nunga Residential Aged Care Home 1300 313 000

ATSI Kungkarrangkalpa Aged Care Facility 8955 8068

ATSI Meekatharra Hospital 9981 0600

ATSI Yaandina Aged Care Centre 9182 1365

Bosnian MYVISTA Balcatta 6393 1000

Bosnian MYVISTA Mirrabooka 9207 4666

CALD Aegis Shoreline 6268 1500

CALD Carine Parkside Care Community 1300 842 924

CALD CraigCare Albany 0419 856 664

CALD Hellenic Community Aged Care 9303 3870

CALD Manoah House 9398 5031

CALD MYVISTA Balcatta 6393 1000

CALD MYVISTA Mirrabooka 9207 4666

CALD Ritcher Lodge 9272 8733

Chinese Hall & Prior Concorde Aged Care Home 9367 7559

Chinese Regents Garden Residential Care Bateman 0406 564 446

Chinese Residency by Dillons Mount Lawley 9271 5674

Croatian MYVISTA Balcatta 6393 1000

Croatian MYVISTA Mirrabooka 9207 4666

Croatian Villa Dalmacia Aged Care Facility 9418 5222

Dutch Fair Haven Home 9399 7173

Dutch Manoah House 9398 5031

European Italian Village Fremantle 9430 8111

European Narrogin Cottage Homes 9881 1677

Former Yugoslavian MYVISTA Balcatta 6393 1000

Former Yugoslavian MYVISTA Mirrabooka 9207 4666

Cultural Group Name Phone (08)

Italian Aegis Shoreline 6268 1500

Italian Aegis St Michael's 9227 2900

Italian Hall & Prior Leighton Aged Care Home 9328 9355

Italian Italian Village Fremantle 9430 8111

Italian MYVISTA Balcatta 6393 1000

Italian MYVISTA Mirrabooka 9207 4666

Italian Residency by Dillons Mount Lawley 9271 5674

Italian Villa Dalmacia Aged Care Facility 9418 5222

Italian Villa Terenzio 9247 0888

Jewish Maurice Zeffert 9375 4600

LGBTIQ Hall & Prior Tuohy Aged Care Home 9274 1756

Macedonian Aegis St Michael's 9227 2900

Macedonian Hall & Prior Leighton Aged Care Home 9328 9355

Macedonian MYVISTA Balcatta 6393 1000

Macedonian MYVISTA Mirrabooka 9207 4666

Men only James Watson Centre - St Bart's 9323 5100

NESB Hellenic Community Aged Care 9303 3870

Polish Residency by Dillons Mount Lawley 9271 5674

Portuguese Villa Dalmacia Aged Care Facility 9418 5222

Serbian MYVISTA Balcatta 6393 1000

Serbian MYVISTA Mirrabooka 9207 4666

Vietnamese Residency by Dillons Mount Lawley 9271 5674

Centre Based Care (CBC)

Name Suburb Phone (08)

Abigail Mamas Healthcare Services Pty Ltd

Balcatta 0401 093 396

ACCC Home Care Services Spencer Park 9841 8668

Alzheimer's WA Ella's House - Mandurah Greenfields 9535 8772

Alzheimer's WA Hawthorn House - Albany Albany 9841 3755

Alzheimer's WA Mary Chester House - Shenton Park Shenton Park 1300 667 788

Amana Living Club Alexander Heights (Day Centre) Alexander Heights 1300 262 626

Amana Living Club Bassendean (Day Centre)

Ashfield 1300 262 626

Amana Living Club Catherine King (Day Centre) Osborne Park 1300 262 626

Amana Living Club Kinross (Day Centre) Kinross 1300 262 626

Amana Living Club Lefroy (Day Centre) Bull Creek 1300 262 626

Astley House Day Club

Being Human Support Services

Belong at Home Bridgetown

Note 1

Gosnells 6500 8250

Thornlie 0407 227 782

Bridgetown 9761 1855

Belong at Home Bunbury Bunbury 9720 5100

Belong at Home Busselton West Busselton 9754 4716

Belong at Home Collie Collie 9734 5353

Belong at Home Margaret River Margaret River 9757 2333

Belong at Home Donnybrook

Donnybrook 9731 1823

Bolton Clarke Turquoise Coast Respite Centre Jurien Bay 9688

Bran Nue Dae Respite Centre Southern Cross Care Broome 1300

Chorus Kitchen (Meals on Wheels Service) Palmyra 9339 7225

Chorus Social

Chung

Cockburn Care Social Clubs

Community Vision Woodvale Social Club

Coolibah Care Respite Services

DADAA Fremantle

Creek 1800 264

Midland 9267 9055

Hill 9411 3780

Woodvale 1800 968 754

Mandurah 9535 0300

Fremantle 9430 6616

DADAA Lancelin Lancelin 9655 2808

DADAA Midland

Esperance Home Care

Midland 9250 7633

Esperance 9083 1800

Harold Hawthorne Social Activities Centre Carlisle 9470 1155

Hyden Community Respite Centre

Hyden 9880 5553

Jeremiah Donovan House Respite Ctr Southern Cross Care Forrestfield 1300 000 161

Juniper Kununurra Community Care

Juniper Northam Community Care

Kununurra 1300 313 000

Northam 9621 2829

Juniper Sutton Community Centre Bentley 6363 6311

Note: 1. Services for clients living with dementia 2. Services for dementia specific clients; includes limited overnight respite services 3 Includes groups for dementia specific clients and younger people with disabilities 4. Services at several locations in Bridgetown, Bunbury, Busselton, Collie, Donnybrook-Balingup & Margaret River areas 5. Services at several locations in Bridgetown, Bunbury, Busselton, Collie, Donnybrook-Balingup & Margaret River areas 6. Day and overnight services for dementia specific clients

Centre Based Care (CBC)

Name

Juniper Wyndham Day Centre

Killara Adult Day Care & Respite Centre

Melville Cares Friendship Groups

MercyCare Harman Park Community Centre

MercyCare Respite Centre

Multicultural Services Centre of WA

Ngaanyatjarra Health Community Care Centre

People Who Care

People Who Care Mandurah Region

People Who Care Perth Metro Region

People Who Care Guildford Social Centre

Respite Care

Rise Aged Care Services

Rise Social Centres

Shine Community Care

Shire of Dowerin Home & Community Care

Shire of Narrogin Regional Homecare

South West Community Care Social & Wellness Centre

South West Rural Respite Services (SWRRS)

Friendship Club in Manjimup and Bridgetown WA

Southern Districts Support C/wealth Home Support Prog

St Basil's Community Day Centre

Wyndham 9169 4602

Northam 9622 5765

Willagee 9319 0900

Belmont 6381 7150

Maddington 9381 9789

Morley 9328 2699

Blackstone 0439 227 618

Guildford 9379 1944

Mandurah 9535 3433

Guildford 9379 1944

Middle Swan 6274 3700

Middle Swan 6274 3770

Perth 6274 3700

Cottesloe 9382 7550

Dowerin 9631 1060

Narrogin 9890 0700

Australind 9782 4000

Mosman Park 9284 7562

Armadale 9498 4800

Dianella 6146 2585

Stirling Community Connecting to Community North Beach 9205 7632

Tony Quinlan Respite Centre Southern Cross Care

Triple A Care

Umbrella Multicultural Community Care Services

Hilton 1300 000 161

Perth 9328 3435

Belmont 9275 4411

Walker House - Woodvale Woodvale 1300 667 788

Wiluna Aged Care Services

Note 3

Services at several locations

Note 4

Wiluna 9981 8641

Note: 1. Services provided at Melville, Palmyra and Willagee 2. Dementia specific day, evening and overnight respite available 3. Short days and overnight respite available 4. Day and overnight services for dementia specific clients

Day Therapy Centres (DTC)

Name Suburb Phone (08)

ACCC Home Care Services Spencer Park 9841 8668

Catholic Homes Wellness Centre (Belmont) Belmont 6477 6385

Catholic Homes Wellness Centre (Guildford) Guildford 6477 6385

Consano Pelvic Health Centre Guildford 9274 5666

IAC Day Therapy Centre Marangaroo 9247 0888

Juniper Chrystal Halliday Residential Aged Care Karrinyup 1300 313 000

Juniper Rowethorpe Retirement Living Bentley 6363 6311

Regis Day Therapy Centre Nedlands 1300 998 100

Regis Health and Wellness Centre Port Coogee North Coogee 1300 998 100

South West Community Care Social & Wellness Centre Australind 9782 4000

Southern Plus Health & Wellness Centre East Fremantle 1300 000 161

VisAbility Victoria Park 9311 8202

Products & Services

Advocacy and Information

Simpatica

Stress

Products & Services

Definition of terms

24-hour On-site Supervision – A person(s) who is/are employed to work in an aged care home and will respond to requests for assistance when regular staff are off duty.

Aged Care Assessment Team (ACAT) – Now under the Single Assessment System. Assess and approve older people for Australian Government-subsidised aged care services.

Aged Care on Site – The retirement village has an aged care facility at the same location.

ATSI – Services offered to older Aboriginal & Torres Strait Islander people and their carers.

Booked Respite Beds – Dedicated beds that carers can book in advance.

CALD – Services offered to culturally and linguistically diverse older aged people and their carers.

Care Community (CC) – Private self-contained accommodation run by approved providers where you can access 24/7 care through government-funded Support at Home or privately funded supports, as a genuine alternative to a nursing home.

Care Plan – Developed by the service providing your care; outlines care needs and instructions on how these needs will be met.

Carer Gateway – This online resource and helpline provides support by linking carers to information, counselling, respite and other services.

Centre-based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers.

CHSP Funded – An in-home or centre-based care service funded by the Commonwealth Home Support Programme government initiative.

Communal Facilities – Shared facilities for residents such as a community hall, swimming pool or bowling green.

Consumer-directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. All Support at Home are delivered on a CDC basis.

Daily Accommodation Payment (DAP) – This is a daily payment to a government-funded aged care facility, paid periodically, for example, monthly. This is not a refundable payment.

Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting,’ provided to aged/frail clients and their carers. Includes clients with dementia and disability.

Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers.

Domestic Assistance – Help with washing clothes, cleaning the property and minor meal preparation.

Donor Funded – The purchase price or entry contribution of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation.

Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge.

Home Maintenance/Gardening – Help with replacing tap washers and light globes, minor weeding and sweeping outdoors, minor carpentry repairs and gutter cleaning.

Independent Living Unit (ILU) – Sometimes referred to as a ‘villa’ or ‘apartment’ and located in a retirement village.

LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents.

Meals &/or Shopping – Delivery of fresh and frozen meals or transport for food shopping (CBC – meals or light refreshments provided at the centres).

Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication.

Multi-purpose Service (MPS) – Located in centre settings and some residential aged care facilities. They deliver a mix of aged care, health and community services.

NESB – Services offered to non-English speaking background older aged people and their carers.

Nursing &/or Palliative Care – Registered or enrolled nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care.

Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and toileting; CBC clients receive care at the centre.

Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home.

RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation.

Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a government-funded aged care facility and refunded, minus agreed deductions, when leaving the facility.

Regional Assessment Service (RAS) – In-home assessments of new and existing clients/carers for CHSP services.

Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village.

Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in aged care home or purchase on a freehold basis.

Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility.

Retirement Living (RL) – The site has retirement living accommodation.

Secure Dementia Unit – A secure, specialised ward, wing or unit for people with dementia and/or challenging behaviours.

Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates, etc.

Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry and personal care. Services may be provided on a fee for service basis.

Single Bedrooms With Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home.

Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs.

Social &/or Recreational Support – The client participates in social or recreational activities, either in their home or at a community, day or recreational centre.

Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee-for-service basis without government funding.

Supported Residential Services (SRS) – Privately run aged care facility that provides similar accommodation and care to that of a government-funded facility but without the funding support.

Transport – Organising or providing transport services such as bus, taxi, private car, etc.