Aldinga Beach Care Community 6 Pridham Blvd, Aldinga Beach, SA 5173 Reynella Hillside Care Community 7 Railway Terrace, Old Reynella, SA 5161
Adelaide West Lakes
Aldinga Noarlunga Centre Willunga
Hallett Cove
Glenelg
Publisher’s note and disclaimer
At Aged Care Guide, we go to great lengths (and make more than a few phone calls) to ensure the information in this guide is accurate, relevant, and genuinely useful. We source our content from government departments, industry bodies, aged care providers, and direct interviews — all with the aim of helping you and your family make informed decisions. That said, aged care is a fast-moving sector. Prices, services, and policies can — and do — change. While we make every effort to publish accurate information at the time of printing, we accept no liability for any errors, omissions, or changes that occur after publication. All information provided is general in nature and should not be considered personal, financial, legal, or clinical advice. We encourage readers to seek independent professional guidance tailored to their individual circumstances. Please note that some photographs may have been modified for clarity or format. And yes, a few smiling faces are professional models — but the stories and support are very real.
This guide is proudly published by Care & Co Group, Australia’s largest platform dedicated to helping people find the right care. We’re also committed to protecting the planet we all call home. That’s why this guide is printed locally on recycled paper, using environmentally responsible production processes to reduce our
If you’re considering residential aged care, we’d love to help you find your ideal home. Chat to our friendly team today.
Where to find us 1300 22 11 22 boltonclarke.com.au
Smithfield Smithfield 08 8254 4700
Somerton Park Somerton Park 08 8490 4600
Walkerville Walkerville 08 8342 8300
Welcome to the 26th Edition of the Aged Care Guide.
Message from COTA
The aged care system is undergoing long-overdue reform - driven by the Royal Commission and shaped by the voices of older Australians who want their rights respected, their choices heard, and their care delivered with dignity.
COTA Australia continues to advocate for a system built on transparency, accountability and individual choice - one where everyone has access to clear, trustworthy information to make decisions about their care including support at home or retirement living.
Resources like the Aged Care Guide play an important role in helping people understand what’s available and how to find support that suits their needs. Together, we’re committed to empowering older Australians with trustworthy, easy-to-understand information. Your voice matters and as we continue to prepare for the new Aged Care Act and beyond, we encourage you to stay informed and share your experiences, as we focus on older Australians rights and empowering people to live their best life as we age.
Patricia Sparrow Chief Executive, COTA Australia
Message from Aged Care Guide
Reaching over 180 hospitals across Australia, as well as aged care homes, retirement villages, home care providers, and community organisations, we’ve supported older Australians and their families in understanding care options for over 25 years.
With 4.5 million Australians over the age of 65, providing accessible information is at the heart of what we do. Our suite of mastheads including agedcareguide.com.au, Talking Aged Care newsletter and printed guides ensures every Australian can engage with information in the way that suits them best.
This latest edition of the Aged Care Guide for South Australia has been redesigned with a new layout, improved content and directory tables which are easier to navigate. It breaks down the aged care journey into clear steps – from researching your options to managing ongoing support – covering aged care homes, help at home, retirement living, assistive technology, and planning for what’s next.
We genuinely wish you all the best in finding the care that’s right for you and know that the Aged Care Guide is here to walk with you, every step of the way.
Brad Keighran General Manager, Aged Care Guide
Considering aged care for a loved one?
At Bupa Aged Care, whether for respite short-stay care or as a new home, our experienced registered nurses and carers aim to provide the care each resident needs, in the way they prefer.
Care is first and foremost
We embrace and support residents to live their day their way, with teams dedicated to their wellbeing.
People rarely expect to need aged care, but if your family does, we’ll guide you through the steps.
Bupa Campbelltown 1 Steele Street, Campbelltown, SA 5074
Bupa Enfield 5 Bradford Court, Enfield, SA 5085
Bupa Morphettville 29-31 Austral Terrace, Morphettville, SA 5043
Bupa Woodville 104 Woodville Road Woodville, SA 5011
To book a visit with one of our homes in South Australia, call us on 1800 718 357 or visit bupaagedcare.com.au/region/adelaide
“I didn’t know where to begin”
: A daughter’s journey to find care for her mum
By Jenny, SOUTH AUSTRALIA
When Mum’s health began to decline, I knew the day would come when she couldn’t live at home anymore. But when that moment finally arrived, I still wasn’t ready. I had been helping care for her for years, and the thought of her moving into aged care filled me with guilt, fear, and uncertainty.
I didn’t know where to begin. There were so many unknowns. What would the care be like? Would she be treated with kindness? Would it feel like a home, or just a home?
A friend told me about the Aged Care Guide, so I gave it a look. I’m glad I did, it helped make sense of the chaos. I could see what homes were nearby, compare what they offered, and start to wrap my head around what life might look like for Mum.
Every home felt different. Some were modern and beautiful on the surface, but lacked warmth. Others were more modest, but filled with the hum of caring voices and thoughtful touches. The people made all the difference –especially the nurses and managers. Their tone, eye contact, and how they spoke to residents said more than any brochure ever could.
I remember walking out of one tour in tears. It just didn’t feel right – and the idea of placing my mother there broke my heart. But then I visited another home that gave me hope, “it smelled like lavender and had fresh scones in the kitchen – that stayed with me.” It wasn’t the fanciest, but it felt safe. Welcoming. Human. The manager answered every question honestly, and the staff knew the residents by name.
That was the moment I realised I could do this – not perfectly, but with care and love.
Finding aged care for someone you love is one of the hardest things you’ll do. It’s okay to cry. It’s okay to feel unsure. But know this: there are good homes out there. There are people who will care for your loved one like you would.
I still wish Mum didn’t need aged care. But I found a home that feels like the next best thing to mine. The nurses greet her by name. They know how she takes her tea.
And while the guilt never fully disappears, I sleep better knowing she’s somewhere safe – and surrounded by kindness.
Moving into aged care is a journey, and it takes a village to support your loved one.
Your first steps to aged care: Where to start?
Navigating the aged care system can feel overwhelming, but understanding the first steps can make the process easier.
It starts with checking eligibility, getting an assessment, understanding costs, and then finding the right care home or support service.
Step 1: Get assessed
To access government-subsidised aged care, you’ll need an aged care assessment under the Single Assessment System.
This assessment determines if you’re eligible for care at home, in the community, or in a residential aged care home.
You may qualify if you:
» are aged 65 or older, or 50 or older if you’re an Aboriginal or Torres Strait Islander person
» have difficulty with everyday activities such as showering, cooking, or moving safely
» or have complex health needs that require ongoing support.
To apply, contact My Aged Care (below).
An assessor will visit you at home (or hospital) to discuss your care needs, preferences, and goals.
What happens after your assessment
Once your assessment is complete, you’ll receive:
» an approval record confirming your eligibility for support
» a support plan tailored to your needs
» and information about potential fees or contributions from Services Australia
Depending on your needs, you may be approved for:
» Support at Home Program – for flexible services to help you live independently at home
» Residential aged care – for ongoing 24-hour care and accommodation
» Respite care – for short-term support for you and your carer
Useful resources
Aged Care home estimator: Calculate the costs of aged care (scan QR code)
The process to access aged care in South Australia and
is the same as in all
All services are delivered through the My Aged Care national system, with local organisations providing care that meets the Aged Care Quality Standards (2025).
HEAD OFFICE
6 Bartley Crescent, Wayville, SA 5034
PO Box 327, Unley SA 5061
Ph: 8373 0211 F: 8373 0976
E: headoffice@resthaven.asn.au
COMMUNITY SERVICES
In-home care and support, health and wellbeing services, and respite for carers of older people. Ph: 1300 13 66 33
E: community@resthaven.asn.au
RESIDENTIAL SERVICES
Permanent aged care and respite accommodation available.
Ph: 8373 9113
E: accommodation@resthaven.asn.au
RETIREMENT LIVING
Our retirement living villages and apartments offer independence, privacy and security and a community atmosphere.
Ph: 8373 9131
E: retirement@resthaven.asn.au
Your first steps to aged care: Where to start?
Cont’d.
Step 2: Understanding costs
Aged care fees vary depending on your income, assets, and the type of care you need. From 1 November 2025, new residential aged care fee and accommodation arrangements will apply (sometimes referred to in the industry as ‘HELF’).
Under these rules, you may pay:
» a basic daily fee capped at 85% of the single basic Age Pension (indexed twice yearly) - check My Aged Care for current rates
» a hotelling contribution and/or non-clinical care contribution (for those with higher means)
» accommodation costs (which can be paid as a refundable deposit, daily payment, or combination)
» and an optional higher everyday living fee (HELF) for premium or lifestyle services Government subsidies apply based on your means assessment. For people accessing home care from 1 Nov 2025, Support at Home program replaces Home Care Packages and Short-Term Restorative Care. The Commonwealth Home Support Programme will transition no earlier than 1 July 2027.
Aged Care Fee Estimator Estimate your potential fees and subsidies
Step 3:
Finding and choosing a home
Once you’ve been approved for residential care, you can start comparing homes.
Use agedcareguide.com.au/compare:
» locations near family or friends
» room types, costs, and photos
» available services and quality ratings
Visit your shortlisted homes, meet staff, and ask questions about care, lifestyle, and daily routines.
Step 4:
Signing your resident agreement
Once you accept an offer, you’ll receive a Resident Agreement
This is a legal document that outlines:
» the services and care you’ll receive
» fees and payment options
» your rights and responsibilities
» and the provider’s obligations under the Aged Care Quality Standards (updated under the new Aged Care Act from 1 November 2025)
Take time to review the agreement and seek advice before signing.
You can also ask an aged care financial adviser or legal professional to explain the terms.
Getting started
Before you can access government-subsidised aged care support – whether at home, in the community, or in a residential aged care home – you’ll need to register with My Aged Care. My Aged Care is the national entry point for all aged care services. It connects older Australians, their carers, and families with government-subsidised care options and information about costs, eligibility, and service providers.
What happens when you contact My Aged Care
When you contact My Aged Care on 1800 200 422 or visit myagedcare.gov. au, a team member will help set up your record and ask questions to understand your current situation.
You’ll need your Medicare card handy to confirm your details.
They may ask about:
» the type of help you currently receive at home
» your ability to manage everyday tasks (such as meals, housework, or transport)
» whether you receive support from a carer or family member
» any health conditions, mobility issues, or recent injuries
» how you are feeling socially and emotionally
» any safety or accessibility concerns in your home
This brief conversation helps My Aged Care decide which level of support and assessment is appropriate for you.
The assessment process –Single Assessment System
From 9 December 2024, Australia introduced the Single Assessment System, replacing both the Aged Care Assessment Team (ACAT) and Regional Assessment Service (RAS)
The new system provides one consistent assessment for all aged care programs. It determines eligibility for:
» Support at Home Program – for people needing help to live independently at home
» Residential aged care – for those who need ongoing, 24-hour care
» Respite care – short-term care in a home or residential setting
An assessor will visit you – usually in person – to discuss your health, living arrangements, preferences, and goals. After the assessment, you’ll receive:
» an approval record showing what services you can access
» a support plan tailored to your needs
» and details about any contributions or fees determined by Services Australia.
Oakwood Aged Care
Oakwood Aged Care is a 78 bed facility located in a peaceful, residential area of Enfield, SA. Surrounded by tranquil gardens and secluded courtyards our spacious bedrooms and relaxation zones allow our residents to enjoy a variety of lifestyle choices in a relaxing, homelike environment.
Oakwood Aged Care
Enfield SA 5085 Ph: (08) 8260 6888 E: admin@oakwoodagedcare.com.au www.oakwoodagedcare.com.au
Getting started
Support at home program
The Support at Home Program replaced Home Care Packages and Short-Term Restorative Care from 1 November 2025.
The Commonwealth Home Support Programme (CHSP) continues to operate and will transition no earlier than 1 July 2027.
It provides more flexibility so you can choose and adjust services as your needs change.
Support can include:
» personal care and nursing
» cleaning, meals, and home maintenance
» transport, shopping, or social activities
» allied health or therapy services
Your provider will work with you to design a plan that supports your independence and wellbeing.
SA and NT note
All assessments and government-funded aged care services in South Australia and Northern Territory are delivered through the national My Aged Care system.
Local organisations – such as community health services and not-for-profit providers – deliver the care but must meet the same national Aged Care Quality Standards (2025).
Costs of aged care: What you need to know
Understanding the costs of aged care is important when planning for yourself or a loved one.
From 1 November 2025, new residential aged care fee and accommodation arrangements apply.
Fee type
Basic daily fee
Hotelling contribution
Non-clinical care contribution
Accommodation costs
What it covers Who decides it
Everyday living costs such as meals, cleaning, laundry and utilities.
Extra daily-living costs for higherincome residents.
Personal care (help with showering, dressing, mobility).
Typical amount (as at 20 Mar 2026)
Fixed by Government Capped at 85% of the single basic Age Pension (indexed twice yearly)check My Aged Care for current rates
Calculated by Services Australia after your means assessment
Varies by income and assets
Key details
Everyone pays this fee; it applies even when you are on short leave or in hospital.
Services Australia Capped daily and lifetime limits
Your room and accommodation amenities. Agreed between you & the provider
Higher everyday living fee – part of the new residential aged care arrangements (sometimes called ‘HELF’ in the industry).
Supporting Adelaide’s southern metro ageing community to live healthy, engaged and fulfilled lives.
Applies only if you can afford more; indexed 20 Mar and 20 Sep each year. This replaces previous additional service style everyday living contributions.
Introduced under the 1 Nov 2025 arrangements to ensure fairness between residents.
Pay by refundable accommodation deposit (RAD), daily accommodation payment (DAP), or a combination. Governmentsupported residents pay RAC/DAC New arrangements may allow for limited retention amounts on accommodation payments under certain conditions.
Consumers should seek financial advice or check My Aged Care for current rules
HELF cannot be charged before entry.
Cannot be a condition of entry.
Cannot be required to secure a specific room.
Written agreement required with cooling-off rights.
Government assistance and assessments
What you pay depends on a means assessment of your income and assets by Services Australia (or DVA for veterans).
Without an assessment, you won’t receive subsidies & may be charged maximum rates.
Assessment results are valid for 120 days.
All eligibility assessments for aged care are now conducted through the Single Assessment System
SA and NT note
The HELF framework and new funding rules apply nationally, including in South Australia and Northern Territory.
SA and NT providers must publish their HELF fee schedules and accommodation prices on their own websites.
If you can’t afford your aged-care fees for reasons beyond your control, you can apply for financial hardship assistance.
If approved, the government may pay part or all of your basic, hotelling, non-clinical, or accommodation costs.
The most frequently asked questions about aged care costs
Do I have to pay for aged care in Australia?
Yes. All residents in government-subsidised aged care homes pay a Basic Daily Fee, which helps cover meals, laundry and other everyday living costs.
The Basic Daily Fee is capped at 85% of the single basic Age Pension and indexed in March and September each year. The applicable rate is determined at the time of entry.
What types of fees apply to residential aged care?
Beyond the Basic Daily Fee, additional costs depend on your financial situation and care needs. These include:
» Non-Clinical Care Contribution (NCCC): For residents on the 1 November 2025 fee arrangements, the Non-Clinical Care Contribution (NCCC) replaces the former means-tested care fee. This means-tested daily fee helps cover personal (non-clinical) care and ranges from $0 to around $107.32 per day (indexed March and September). Lifetime cap applies: $135,318.69 (indexed) OR 4 years (1460 cumulative days), whichever occurs first.
» Accommodation Payment: Payable as a Refundable Accommodation Deposit (RAD), Daily Accommodation Payment (DAP), or a mix. From 1 Nov 2025, providers may retain up to 2 % per year of a RAD for five years (max 10 %). Residents receiving government support pay a Refundable or Daily Accommodation Contribution (RAC/DAC) instead.
» Higher Everyday Living Fee (HELF): Optional premium services such as enhanced menus or entertainment, agreed privately with your provider.
• HELF cannot be charged before entry.
• Cannot be a condition of entry.
• Cannot be required to secure a specific room.
• Written agreement required with cooling-off rights.
Is it better to pay a RAD or DAP?
It depends on your circumstances. A RAD is a refundable lump sum minus any agreed retention ( ≤ 2 % p.a., max 10 %).
A DAP is a smaller ongoing daily payment based on the room price and MPIR (Maximum Permissible Interest Rate) –7.96% (current quarterly rate). Note: MPIR is set quarterly by Government. Residents on government support pay a RAC or DAC instead. Many choose a mix of both. Professional financial advice is recommended.
Para Hills Residential Care
Providing excellent nursing and personal care in a spacious, home away from home since 1983.
With a range of rooms, freshly prepared meals and a lively entertainment program, find out why we’re the right choice for families like yours.
Do I have to sell my family home to move into aged care?
Not necessarily. If a protected person (such as a spouse, partner, dependent child or eligible carer) lives there, your home is exempt from the asset test. If no protected person remains, the home’s assessable value is capped at $214,884.00 (as at 20 March 2026). You can decide whether to sell or keep it based on your financial advice and care plan.
How much do I pay and how much does the government cover?
If you can afford it, you’re expected to pay for your accommodation.
Government help is available based on a means assessment:
» Income below $35,313 and assets below $64,500 – the Government pays your full accommodation costs.
» Income above $214,884 (as at March 2026) – you pay the full agreed accommodation price with the aged care home.
» If your income and assets fall between these thresholds, Services Australia works out how much you pay and the Government covers the rest.
You may still be asked to pay the full cost even if your income or assets are below these thresholds, depending on your circumstances and room price.
(Thresholds are indexed in March and September each year. Amounts apply at the time of assessment.)
684 402
www.pottsduhring.com.au
Getting help from an aged care expert
Navigating aged care can be complex, with financial, legal, and care decisions that affect your comfort, independence, and long-term wellbeing.
Getting help from the right professionals can make this process smoother and give you confidence in the decisions you make.
Choosing the right expert
The type of help you need depends on your situation. Some people seek financial advice to plan for costs, others need placement support to find the right home quickly, and many families look for legal advice to manage important documents.
When selecting an aged care expert, consider:
» Experience and qualifications – Look for professionals with proven experience in aged care and appropriate certifications (e.g. CFP for financial advisers, legal accreditation for solicitors).
» Memberships – Check that they belong to recognised professional associations such as the Financial Advice Association of Australia (FAAA) or the Law Society of South Australia (LSSA).
» Client feedback – Read reviews on the Aged Care Guide or similar platforms to understand how others have rated their services.
Financial advisers – understanding and funding aged care
The financial side of aged care can be complicated. A specialist aged-care financial adviser can help you:
» Plan for residential and in-home care costs.
» Understand the new fee structure under the HELF framework, including hotelling and non-clinical care contributions.
» Work out how to pay for accommodation through RAD, DAP, RAC, or DAC arrangements.
» Maximise your Age Pension or DVA entitlements.
» Ensure your chosen payment plan supports your lifestyle and estate goals.
Financial advisers can also help families compare whether government support through the
Scan the QR code to find trusted financial advisers at agedcareguide.com.au/s/ financial
Support at Home Program (for care at home) or residential care is the better fit for their needs.
Placement consultants – finding the right aged care home
The process of finding and choosing an aged care home can be time-consuming, especially when care needs are urgent.
Aged care placement consultants or care concierges can:
» Assess care needs and personal preferences.
» Identify and shortlist suitable aged care homes.
» Coordinate tours, paperwork, and admission.
» Help negotiate room prices and service inclusions.
» Connect families with available vacancies faster through established provider networks. Placement services operate across South Australia and can be especially helpful if you live interstate or have limited time to manage the search yourself.
For a list of trusted placement consultants in your area, visit agedcareguide.com.au/compare scan the QR code in this guide or call 1300 186 688 for friendly guidance.
Legal considerations
Before entering aged care, it’s important to ensure your legal documents are current.
Aged care lawyers or elder law specialists can assist with:
» Enduring Power of Attorney (EPOA) –appointing someone to make financial or legal decisions on your behalf.
» Advance Care Directive – recording your healthcare wishes and preferred treatments.
» Wills and estate planning – ensuring your assets are distributed according to your wishes.
It’s best to review these documents before admission so decisions can be made smoothly if health changes occur.
SA and NT note
In South Australia and Northern Territory, you’ll find a growing network of aged care placement services, legal professionals, and financial planners who specialise in aged-care advice.
All national programs - including the Support at Home Program and the Single Assessment System - operate the same way in South Australia and Northern Territory as in other states.
Helpful information
Aged care decisions can feel overwhelming.
Seek advice from more than one source to make sure your decisions suit your personal circumstances.
Professional advice can help you plan for both the financial and emotional sides of moving into care.
Specialising in . . . AGED CARE FINANCIAL ADVICE
As specialists, we have the knowledge, experience and professional skills to help you. It is our role to guide you through the overload of information and uncertainty, helping you to achieve the best outcomes for your family and loved ones.
We can help you with the following:
• best option for paying the entry fees
• confirming affordability of care
• best option for the family home
• best option for your income & assets
• maximising Government entitlements
• minimising ongoing costs
• maximising inheritance
• completion of forms
• negotiations
• written financial advice
• staying on track . . . helping you to
Finding and choosing an aged care home
Finding the right aged care home is one of the most important decisions you’ll make. The goal is to find a place that meets the individual’s care needs, lifestyle preferences, and comfort – now and into the future.
Start
Complete assessment
Before approaching providers:
You’ll need to have completed an aged care assessment under the Single Assessment System.
This determines eligibility for governmentsubsidised residential care and provides an approval record, support plan, and fee information from Services Australia.
You can apply for an assessment through My Aged Care
1800 200 422
Search for providers
From page 119 of this guide, you can find South Australian aged care providers listed by region.
You can also:
» Ask your assessor for referrals to nearby homes.
» Use your referral code to search via the My Aged Care Find a provider tool.
» Call the My Aged Care Contact Centre for additional guidance.
For more detailed information, visit the agedcareguide.com.au (scan QR code)
Create a shortlist
Use the ‘Shortlist’ tool on agedcareguide. com.au to find homes that suit your needs. Compare them based on:
» Location – Proximity to family, friends, and familiar community connections.
» Accommodation and cost – Room types, pricing, and what’s included.
» Cultural and diverse needs – Whether the home can support specific cultural, religious, or language preferences.
» Availability – Whether the home has current or future vacancies.
» Specific care needs – For example, homes offering memory support, palliative care, or support for complex physical or mental health needs.
» Quality – Review the home’s rating under the Aged Care Quality Standards (updated under the new Aged Care Act from 1 November 2025), which cover Residents’ Experience, Compliance, Staffing, and Quality Measures. These are visible in the ‘Quality’ tab of the Find a provider tool.
Compare providers
agedcareguide.com.au/compare (scan QR code)
Finding and choosing an aged care home
3
Visit shortlisted aged care homes
Arrange visits to your shortlisted homes. Bring your assessment approval and support plan so providers can tailor information to your situation.
During visits:
» Ask about routines and activities.
» Observe staff interactions, cleanliness, and overall atmosphere.
» Check if meals, cultural activities, or spiritual services suit your needs.
Consider bringing a friend or family member to help take notes or compare impressions later. A printable Aged Care Guide Checklist can help structure your observations.
4
Apply to preferred homes
Once you’ve chosen your preferred options, apply directly to several homes.
You’ll need to provide:
» personal and contact details,
» health and care information,
» financial and means assessment details (if relevant), and
» your approval and referral documentation.
Homes are required by law to protect your privacy and handle information securely.
If offered a place, you’ll receive a Resident Agreement outlining fees, services, and your rights and responsibilities.
Review it carefully and seek clarification before signing.
24 hour emergency attendance (on call)
Apartments and units available
SA and NT note
South Australia and Northern Territory follow the same national aged care process and fee structure as other states.
For region-specific information or help navigating local providers, visit agedcareguide.com.au/compare
(scan QR code)
Retirement Villages and Serviced Apartments*
Warrina Court
46 McShane Street
Campbelltown SA 5074
Warrina Close
46 Hill Street Campbelltown SA 5074
Warrina Park * Serviced Apartments co-located 59 George Street Paradise SA 5075
Warrina Grove
Cr Reservoir and Hoover Roads Hope Valley SA 5090
Warrina Valley Estate 12 Reservoir Road
Hope Valley SA 5090
Residential Aged Care
Warrina Court 46 McShane Street Campbelltown SA 5074
Warrina Park
59 George Street Paradise SA 5075
Warrina Crescent 22 Kylie Crescent Ingle Farm SA 5098
Warrina Vales
60 States Road
Morphett Vale SA 5162
What to remember when choosing aged care in SA and NT
South Australia and the Northern Territory’s aged care landscapes span metropolitan Adelaide and Darwin, regional centres such as Mount Gambier, Whyalla, Port Lincoln, Murray Bridge, Alice Springs and Katherine, and rural and remote communities across both jurisdictions. Options range from large metropolitan providers to smaller regional and community-based homes. Choosing the right home should consider health needs, lifestyle preferences, cultural background, budget and location.
1 Adelaide and Darwin metro vs regional and remote areas
Adelaide and Darwin have the largest concentration of aged care homes, offering more provider choice, specialist dementia services and stronger links to hospitals and palliative care.
Regional centres such as Mount Gambier, Whyalla, Port Lincoln, Murray Bridge, Alice Springs and Katherine often have communityfocused homes, but fewer options and longer waitlists, particularly for dementia care or premium rooms.
In rural and remote areas across SA and the NT, homes may have fewer vacancies and limited specialist services, making early planning important.
2 Access to SA and NT health services
SA has major tertiary hospitals in Adelaide, while the NT has key hospitals in Darwin and Alice Springs, with regional hospitals in centres such as Mount Gambier, Whyalla and Katherine, though access varies outside metropolitan areas.
When comparing homes, consider proximity to hospitals, access to GPs and allied health services, and how the home manages treatment and hospital transfers. In regional and remote areas, ask how often specialists visit and what after-hours medical support is available.
3 Residential aged care options
South Australia and the Northern Territory do not have Supported Residential Services (SRSs). All residential aged care homes operate under the Commonwealth system and must meet national Aged Care Quality Standards. Homes may offer basic accommodation, premium rooms, dementia-specific units and palliative care. Availability can be limited outside major centres, so early planning is important.
4 Cultural, linguistic and inclusive care
South Australia and the Northern Territory have culturally diverse populations, including significant Aboriginal and Torres Strait Islander communities. Many providers support cultural or religious practices, lifestyle programs and community connections. Some homes also offer LGBTQIA+ inclusive care, veteran support and culturally safe care for First Nations residents.
5 Regulation and oversight in SA and NT
Homes must meet national Aged Care Quality Standards and are regulated by the Aged Care Quality and Safety Commission. SA and NT considerations include regional workforce availability, extreme heat, remoteness and long travel distances affecting family access.
6 Location-based demand and competition for rooms
Demand varies across SA and the NT. Higherdemand areas include metropolitan Adelaide, Darwin and coastal or lifestyle regions such as the Fleurieu Peninsula. These areas often have longer waitlists, particularly for dementia care and premium rooms, so joining multiple waitlists early can improve options.
Compare aged care homes across SA and NT.
Create a personalised shortlist to make the decision easier.
What is respite care?
Respite care provides short-term support for older people when their usual carer needs a break or temporary help is required after illness, injury, or a hospital stay.
It ensures both the older person and their carer can rest, recover, and stay well.
Respite care can be provided:
» in your own home,
» at a community respite centre, or
» in a residential aged care home
Who can access respite care?
Respite care can be delivered at home, in the community, or in an aged care home. Since 1 November 2025, some in-home and community respite services are delivered through the Support at Home program.
To access subsidised respite, you must:
» be an older Australian who needs assistance with everyday activities, and
» have completed an aged care assessment under the Single Assessment System confirming eligibility.
This applies whether you live at home, with family, or are temporarily in hospital.
If you haven’t yet been assessed, call My Aged Care (1800 200 422) or apply online to arrange an assessment.
Helpful tip: Even if you’re not ready to use respite care now, consider registering with My Aged Care early. Having an assessment completed means you can access help faster when it’s needed.
Types of respite
Planned respite
Pre-booked breaks that give carers regular rest or time for other commitments. These can occur at home, in day centres, or residential homes.
Emergency respite
Available at short notice if a carer becomes unwell or unable to provide care.
My Aged Care or Carer Gateway (1800 422 737) can help you find emergency options.
Post-hospital respite
For people recovering from illness, surgery, or injury. Often arranged while long-term supports are being finalised.
How much respite you can receive
You can receive up to 63 days of subsidised respite care each financial year, with possible extensions depending on your situation and carer needs.
This limit applies nationally under the Support at Home Program.
How to arrange respite care
1. Get assessed – Call My Aged Care (1800 200 422) or apply online for an aged care assessment under the Single Assessment System.
2. Search for providers – Use the Aged Care Guide or Find a provider tool to locate services with availability.
3. Book care – Confirm dates and costs directly with your chosen provider.
If you need urgent respite, contact Carer Gateway (1800 422 737) or a local hospital social worker.
What is respite care?
What are the costs?
If you use a government-subsidised provider:
» For in-home respite (Support at Home), you’ll pay a means-tested percentage of the service cost, depending on your income and assets. Some clinical services have no contribution, while independence and everyday-living supports have moderate to higher contributions.
» For residential respite (aged-care home), you’ll pay a Basic Daily Fee capped at 85% of the single basic Age Pension (indexed twice yearly). No accommodation payment is required. Optional extras may cost more.
Private respite is also available for those who prefer immediate access without assessment.
Need help finding respite care?
Our team can help you:
» Understand your options
» Find a provider with availability
» Navigate hospital-to-respite transitions
Compare providers agedcareguide.com.
au/compare (scan QR code)
SA and NT note
Respite care in SA and NT follows the same national rules as other states under the Support at Home Program.
Local not-for-profit, government, and private providers deliver respite, including at-home and residential options.
You can compare availability and services at agedcareguide. com.au/compare or speak with your local provider network.
Can I access respite care directly from hospital?
Yes, but conditions apply. If you are approved for respite care under the Single Assessment System, you can access respite directly from hospital.
It’s important to have this approval in place before discharge to ensure a smooth transition.
Olive Grove Aged Care is a 70 bed facility located in a quiet corner of Salisbury, SA. It offers a peaceful, rural outlook and a variety of stylish accommodation choices and recreation areas. Our residents experience friendly, personalised care, a diverse lifestyle programme and many opportunities for independence in contemporary, homelike surroundings. Olive Grove Aged Care 67 Porter Street, Salisbury SA 5108 Ph: (08) 8258 2008 E: admin@olivegroveagedcare.com.au www.olivegroveagedcare.com.au
Dementia-specific aged care: What to ask and
what to look for
Caring for someone living with dementia can be emotionally, physically and mentally demanding. As the condition progresses, caring at home may become difficult, leading families to consider residential aged care. There’s no single “right” time to make the move, but key signs include changes in behaviour, increased safety concerns, carer burnout, or the person’s needs becoming too complex to manage at home
Making the move
When considering residential care, look for homes that understand dementia and can meet the person’s needs both now and into the future.
All government-funded aged care homes are required under the 2025 Aged Care Quality Standards to provide dementia-inclusive care. This includes staff training, safe and accessible environments, and tailored lifestyle programs for people living with cognitive impairment.
Some homes have specialised memory support units or small-scale living areas that promote familiarity and calm. However, quality still varies—ask questions and visit in person whenever possible.
What to look
for on a tour
» Environment: Calm spaces with natural light, clear signage, and minimal clutter or noise.
» Layout: Smaller homes or “household” models (typically 30–60 residents) often work best for people with dementia.
» Bedrooms: Bright, comfortable, and able to accommodate familiar personal items to create a sense of home.
Ask whether residents can bring personal furniture, hang photos, or have a phone line in their room.
Questions to ask
» Can residents stay if their condition changes or behaviours become more challenging?
» What dementia-care training do staff complete, and how often?
» Are there specific activities or sensory programs for residents with dementia?
» How does the team manage agitation or “sundowning” in the late afternoon?
» Are families involved in care planning and reviews?
Homes that specialise in dementia care usually offer personalised programs, trained staff, and secure, calm environments designed for wellbeing.
Helpful tip
Bring a printed Aged Care Guide Nursing Home
Checklist to your visits. It helps you compare environments, activities, and staff culture to ensure the best possible fit for your loved one.
Staying involved
Transitioning from a hands-on carer to a supportive family partner can be challenging. Share information about your loved one’s routines, preferences, and calming strategies with the care team. The more staff know, the more consistent and person-centred care they can provide.
Remember that small issues are normal during transition. Communicate early and openly with the Clinical or Facility Manager if concerns arise.
SA and NT note
SA and NT providers follow the same national dementia-care and assessment requirements as other states.
You can use the Find a provider tool on agedcareguide.com.au to view homes with memory support units or dementia-specialised accreditation.
Access & support You’ll need an aged care assessment under the Single Assessment System to access government-subsidised residential care.
Emergency respite or short-term private care may be available while waiting for an assessment. Some people enter residential care directly after a hospital stay, but eligibility still requires assessment unless it’s an emergency placement.
If not yet assessed, you can call or apply online via My Aged Care
Aged care fees are changing: What you need to know from 1 November 2025
From 1 November 2025, the Australian Government is introducing a new way of funding aged care homes. The aim is to make fees fairer, easier to understand, and more aligned with the real cost of care.
Who will this affect? From 1 November 2025, two residential fee arrangements may apply depending on individual circumstances: the new 1 November 2025 arrangements or the earlier 1 July 2014 arrangements under the ‘no worse off’ principle. If you’re already in care before this date, your existing fee structure stays the same unless you move and sign a new agreement.
What’s changing? A simplified structure will group fees into two main categories:
1 Contributions for Everyday Living Costs
These cover daily services like meals, laundry, cleaning, and gardening.
Basic Daily Fee (BDF): All residents pay this to help cover general living expenses.
Hotelling Supplement:
» Currently paid fully by the government.
» From 1 November, residents who can afford it will contribute.
» The government continues to pay the rest, or all of it for those who can’t afford to contribute.
2 Contributions for Non-Clinical Care
This includes personal support like bathing, dressing, mobility, and activities.
Non-Clinical Care Contribution (NCCC):
» A new means-tested fee based on income and assets.
» Applies only to non-clinical care. Clinical care will be fully government-funded.
» People who can’t afford it won’t be asked to contribute.
Caps and Protections:
» Daily cap: No more than $107.32/day (indexed).
» Lifetime cap: $214,884.00 (indexed) OR 4 years (1460 cumulative days), whichever occurs first.
» Contributions under the Support at Home Program count toward the lifetime cap.
3 Higher Everyday Living Fee (Optional Services)
Homes can offer premium extras like upgraded meals or wine. These are optional and charged as Higher Everyday Living Fees – you choose whether to pay for them.
What should I do now?
» Plan ahead: If you’re considering aged care later this year, be aware costs will change.
» Get assessed: Services Australia can help determine what you may need to contribute.
» Stay informed: Fees are indexed and may change over time.
Estimate Costs
Use the Aged Care Guide Calculator to get a personalised cost estimate
Useful resources
Aged Care home estimator: Calculate the costs of aged care (scan QR code)
Home is where comfort and independence meet
– with the right support, you don’t have to do it alone.
Care you can count on
For over 135 years, Calvary has been a trusted provider of compassionate, high-quality care to communities across Australia. From hospital stays to home support, retirement living to aged care, we’re here for you at every stage of life.
Our Services
Hospitals
Comprehensive care with a focus on holistic, person-centred care.
Home Care
Reliable support to help you stay safe and independent at home.
Retirement Living
Low-maintenance, connected living with help when you need it.
Respite & Residential Aged Care
Supportive communities with tailored 24/7 care, whether it’s permanent or short-term respite.
What are the first steps when finding home care?
Starting the journey to organise home care for yourself or a loved one can feel overwhelming – but you’re not alone. Whether you’re looking for government-funded services or private help at home, knowing where to begin makes the process much more manageable.
1 Understand what home care is
Home care supports older Australians to stay independent in their own home for longer. Services can include:
» Help with cleaning, cooking or showering
» Transport to appointments
» Nursing or allied health support
» Social connection and companionship
You can choose government-funded home care or pay for services privately. Many people do a mix of both.
2 Check your eligibility
To access government-funded home care, you need to:
» Be 65 or older (50+ for Aboriginal and Torres Strait Islander people), or
» Be younger with a disability, dementia, or other complex needs
You must complete a free assessment through My Aged Care, the Government’s aged care gateway.
Use Aged Care Guide to find and compare trusted providers near you. (scan QR code)
Note: Support at Home commenced on 1 November 2025, replacing Home Care Packages.
Contributions and access to services may change for new recipients after that date. Visit agedcareguide.com.au/fees for the latest updates.
3 Get assessed
Call My Aged Care on 1800 200 422 or apply online at myagedcare.gov.au to organise an assessment.
An assessor will visit your home to talk through your situation and understand the level of support you need.
Australia now uses a Single Assessment System, which replaces previous assessment services and provides one consistent process.
Depending on your needs, you may be approved for:
» Entry-level support at home, or
» More comprehensive, ongoing care through the Support at Home program.
4 Waitlists and timing
For CHSP, services may start quite quickly. For Support at Home classification, there is usually a waitlist – from several weeks to over 12 months depending on the level of support and where you live.
You’ll receive a letter from My Aged Care confirming your approved care level and your Notice of Decision.
5 Choose a provider
Once approved, you can begin comparing home care providers based on:
» Services offered
» Costs and fees
» Availability in your area
» Reputation and customer reviews
Support at Home services are designed to help older Australians stay independent at home for as long as possible. Depending on your needs and the Support at Home classification you’re approved for (Level 1 to Level 8), services can include:.
Support at Home services
» Personal care (help with showering, dressing, grooming)
» Cleaning, laundry, and household help
» Meal preparation
» Transport to appointments or social activities
» Shopping assistance
» Nursing or allied health support (e.g., physiotherapy, podiatry)
» Help with medication and health monitoring
» Garden maintenance and home safety modifications
If the time’s come to take care of the needs of an elderly relative, it’s worth seeking out help from experts. The team at Senexus will work for you to deal with everyone and everything to secure the care your loved one needs.
• Single and couples placements
• Quick access to the best suited homes
• Calculation of the costs of care
• House clearing and real estate
• Estate planning services
Tailored packages
You can tailor your package to suit what matters most to you.
Your provider will work with you to create a care plan that reflects your preferences and priorities.
For a full list of services, visit: myagedcare.gov.au (scan QR code)
Costs of home care explained
While Support at Home services and classifications are subsidised by the Australian Government, you may still be asked to contribute toward the cost of your care depending on your financial situation. There are three types of fees you might pay:
Care and Support Contribution
You’ll contribute a means-tested percentage of the service cost, based on your income and assets. There is no set daily fee under Support at Home. Some clinical services remain fully funded, while everyday living supports have moderate to higher co-contributions.
Independence and Everyday Living Contribution
This is a percentage-based contribution toward the cost of independence and everyday-living services where the amount depends on your income and assets.
This contribution replaces the old “income-tested care fee” from the Home Care Package system
Additional fees
For extra services outside the package funding (e.g., higher-end equipment or private services).
Check your contribution estimate
Your Support at Home contributions are protected by a lifetime cap (indexed in March and September). Services Australia will notify you (and your provider) of any contribution amounts that apply based on your income and assets.
Contributions are based on service type and means assessment rather than package-level fees.
Learn more or check your contribution estimate at myagedcare.gov.au
For more information on Support at Home, visit: myagedcare.gov.au (scan QR code)
Important Update:
From 1 November 2025, Support at Home replaced Home Care Packages and Short-Term Restorative Care. Fees and contributions are pay-as-you-use and depend on the service type and your means assessment. For the latest official details, visit myagedcare.gov.au
Scan the QR code or visit agedcareguide.com.au/fees for the latest updates.
Finding and choosing a home care provider
Start here
Choosing the right provider can make a big difference to your quality of life. Here are some simple steps to guide you:
Compare providers online
Use the free comparison tool at agedcareguide.com.au/compare to explore local home care providers, see what services they offer, compare costs, and check availability.
Check for waitlists
Some providers may be able to start straight away, while others could have a delay – it’s worth asking early. Ask questions Speak directly with providers about your care needs, how flexible their services are, and what fees may apply.
(scan QR code)
Choose a provider who feels right
A good provider will take the time to understand your goals, listen to what’s important to you, and build a care plan around your lifestyle.
Home care checklist: What to do when you need help at home
Use this checklist to guide you through the key steps in accessing home care — from applying for a package to choosing the right provider.
Checklist
1 Understand your needs
2 Get assessed
3 Understand the costs
4 Compare and choose a provider
Ask about:
q Think about the support you need (e.g. personal care, help with cleaning, transport)
q Consider how often you need support (daily, weekly, short-term or ongoing)
q Call My Aged Care on 1800 200 422 or apply for an assessment online
q Book a free in-home assessment under Single Assessment System (was ACAT/ACAS)
q Prepare by writing down your needs, current health, and home environment
q Learn about government subsidies through My Aged Care
q Check your Support at Home Service Agreement
q Ask about basic daily fees and any additional service fees
q Use trusted tools like agedcareguide.com.au/compare to review providers near you
q Check reviews, availability, service options, and pricing
q Call or meet with at least 1–3 providers to compare
q How care plans are tailored to your goals
q Who will be providing care (same person each time?)
q Cancellation policies, minimum hours, and flexibility
q How they handle feedback or complaints
5 Sign your agreement
6 Review your services regularly
q Review the Support at Home Agreement carefully before signing
q Make sure your Care Plan reflects your priorities and needs
q Understand how your funding will be spent and if any unspent funds will carry over
q Schedule a regular care plan review (at least once a year or when your needs change)
q Speak up if something isn’t working – your provider should adapt with you
q Reassess under Single Assessment System if your needs increase as you may need to move to a higher classification
My Aged Care Aged Care Guide Helpful contacts 1800 200 422
Need help comparing aged care options?
Compare providers: agedcareguide.com.au/compare
Caring for ageing parents? Don’t forget to care for yourself
Caring for ageing parents is one of the most meaningful things you can do – but let’s be honest, it can also be exhausting. The physical demands, the emotional toll, the guilt of not doing “enough” – it all adds up.
If you’re in this role, you’re not alone. And while your focus is on your loved one, it’s just as important to look after yourself –emotionally and physically.
Start
with the heart
Let yourself feel. It’s okay to be overwhelmed, frustrated, or sad. Talk to someone – a friend, a counsellor, another carer. You don’t need to carry this all on your own.
Consider writing a diary or even taking a quiet moment each day to breathe and centre yourself. These small acts of self-kindness can go a long way.
Keep moving, stay strong
Even a 20-minute walk can clear your head. Stretch while the kettle boils. Choose food that fuels you. You don’t need a gym – just small, steady steps to keep your body going as strong as your heart. And sleep. Please don’t trade it away. Without rest, everything feels harder.
Help is closer than you think
You don’t have to do this alone. Here are some services in SA and NT that support family carers like you:
Carer Gateway 1800 422 737 carergateway.gov.au
Free counselling, coaching, respite and peer support.
Carers SA 1800 422 737 carerssa.com.au
Education, advocacy, carer support groups
Carers NT 1800 242 636 carersnt.asn.au
Education, advocacy, carer support groups.
Dementia Australia 1800 100 500 dementia.org.au
Support and advice for carers of people living with dementia
How to apply for Carer Allowance and Carer Payment
Carer Allowance
A supplementary payment if you care for someone who needs daily support.
Carer Payment
Support for those providing constant care to someone with a disability, medical condition, or an adult who’s frail aged.
Aged Care Guide
Visit agedcareguide. com.au for resources, articles, and information about key services.
Transport options for seniors: Getting around SA and NT
Getting from A to B shouldn’t be a barrier to living well. In South Australia and Northern Territory, seniors have access to a wide range of affordable, accessible, and reliable transport services that support independence, social connection, and participation – whether you live in Adelaide, Darwin, surrounding suburbs or a regional town.
Seniors & pensioner concession fares
Seniors Card holders and Pensioner Concession Card holders may be eligible for discounted or free travel on public transport services.
Where concessions apply:
» Metropolitan buses, trains and trams
» Selected regional and community transport services
Seniors Card benefits
» Free or discounted off-peak travel on eligible services
» Discounted fares on eligible transport services
» Supports affordable access to shopping, appointments and social activities
Pensioner Concession Card holders
» Receive concession fares on public transport services
» May be eligible for additional transport discounts depending on the service and location
Apply or learn more:
(scan QR code) Call Service SA (Mon-Fri, 9am-5pm)
Regional & long-distance travel
Seniors and concession card holders may be eligible for discounted fares on a range of regional and longdistance transport services. These services support travel between major centres and surrounding towns.
Concessions may apply to:
» Regional bus services (such as Stateliner and LinkSA)
» Intra-regional and intercity coach routes
» Selected ferry services, depending on the operator
Many services also offer:
» Concession fares for Seniors Card and Pensioner Concession Card holders
» Reduced fares on longer-distance routes
» Affordable travel options for regional and rural communities
Learn more:
stateliner.com.au linksa.com.au (scan QR code) (scan QR code)
(scan QR code) Call
(Mon-Fri, 9am-5pm)
Helpful tip:
If you have a Seniors Card, you may be eligible for:
• Free or discounted off-peak travel on eligible services
• Concession fares on regional & long-distance transport services
State and territory government transport websites provide up-to-date information on timetables, service changes, accessibility and concession eligibility to help plan travel.
Community transport services
For seniors who cannot easily use public transport, community transport provides door-to-door assistance for:
» Medical appointments
» Shopping trips & social activities
» Day programs and community events
These services are delivered by local councils, neighbourhood houses, and community organisations.
Eligibility
Generally available to people aged 65+, or 50+ for Aboriginal and Torres Strait Islander people, who have difficulty using regular public transport. Or who are supported under My Aged Care’s Support at Home Program.
To find a service near you:
Contact My Aged Care or your local council
Ride-sharing and on-demand services
Services available across South Australia and the Northern Territory include:
» Uber (available in major centres and some regional areas)
» Local taxi operators, including wheelchairaccessible taxis
» Uber Assist, where available, for additional support getting in and out of vehicles
» Local council-supported community shuttles in some regions
Ride-share providers often include features such as: Assistive driver training, Upfront pricing, Door-to-door support.
Transport Access Scheme — taxi subsidy scheme
Taxi subsidy programs support people who cannot use public transport safely or independently due to disability or mobility limitations.
What it provides
» Subsidised taxi fares for eligible trips
» Valid for standard taxis and wheelchairaccessible taxis
» Supports travel for everyday needs such as appointments, shopping and social activities
» Can be used with approved providers
Eligibility
Applicants must be residents who:
» Have a permanent disability or mobility condition, and
» Are unable to use regular public transport independently
Apply or learn more:
(scan QR code) Call Service SA (Mon-Fri, 9am-5pm) 13 10 84
(scan QR code) Call NT Government (Mon-Fri, 9am-5pm)
Free travel for seniors
Seniors Card holders may be eligible for free or discounted travel on public transport during off-peak periods, with concession fares at other times.
This can include:
• Free or discounted off-peak travel on buses, trains and trams
• Concession fares on regional and long-distance services
For regional travel, concessions are generally offered rather than free travel, and conditions vary by provider.
How to compare home care providers after you’ve been assigned a package
From 1 November 2025, in-home care is delivered under Support at Home.
If you previously had a Home Care Package (HCP), you move across automatically. You do not re-apply. Your budget now follows Support at Home rules. CHSP continues separately and will transition later (no earlier than 1 July 2027).
If you’ve recently been approved for the Support at Home program then the next step is to choose a provider to manage your budget and deliver the services you need to stay safe and independent at home. But not all providers are the same, and their pricing, flexibility and service models can vary.
In table below, it showcases what to look out for, and what’s considered standard vs optional when it comes to costs.
Step 1: Match services to your needs
Start by identifying what support you need: personal care, help around the house, nursing, transport, or social outings. Some providers are better with complex care, others focus on companionship and wellness.
Step 2: Understand the fees: What’s normal vs optional?
Important note for 2026: Under Support at Home, providers must publish clear standard prices (often bundled or itemised differently from HCP-era fee structures). Use the table below as a comparison aid only and always request a one-page monthly example showing your total hours of care and any out-of-pocket costs.
Tip: Ask how they’ll tailor services to your care plan and if they’re able to adapt as your needs change.
Care management fee
Package management fee
Hourly rates
Exit fees
Set-up or onboarding fee
Top-up or private fees
Often shown as a coordination component (previously ~15–20% under HCP).
What Some Providers Do
May be bundled into service rates or shown lower.
Previously shown as 10–15% under HCP. May be capped, reduced or absorbed.
Commonly around $55–$75/hr for personal care, cleaning, nursing, etc.
Historically up to $500.
Sometimes a one-off to start services.
Optional if you need more support than your budget covers.
Rates vary –ask for a full price list.
Many have removed this.
Often waived to attract new clients.
Flexible private-pay options available.
Tip: Look beyond percentages. Ask, “How many direct care hours will I get each month after all costs?”
(Background on the new pricing approach: providers set and publish reasonable, transparent prices under Support at Home.) myagedcare.gov.au
Right at Home are leaders in quality home care and support, delivering services that allow our clients to remain safe and independent in their own home. We serve government funded and private pay clients. Your local Right at Home families in Adelaide Central are ready to look after yours when you can’t.
• 24/7 On Call & 24/7 Care Service
• Supervised, Individual Care Plan
• Approved Support at Home Provider for independence, everyday living and clinical services as well as services within the AT-HM, Restorative and Palliative Care Pathways.
• Complex Nursing Care
• Disability & NDIS Support*
• Flexible, Reliable, Certified Carers
• Post-Operative Care
• Hospital In The Home*
• Personal & Companion Care
• Domestic, Shopping, Transport
• Wellness and Re-ablement support*
* Check your local Right at Home office to see if they deliver these services
Proudly brought to you by
How to compare home care providers after you’ve been assigned a package
Cont’d.
Step 3:
Look for flexibility
Can you choose your own support worker? Will they use your preferred physiotherapist or cleaner?
Providers who offer flexibility and control usually deliver a more personalised experience.
Step 4:
Check for cultural fit & reputation
Ask friends or family for recommendations, read reviews, and speak with providers about language or cultural preferences.
A good provider will listen and tailor your plan.
Step 5: It’s OK to change providers
You’re not locked in. If the fit isn’t right, you can switch. Your arrangements move with you and a new provider can support the transition.
Ready to compare?
Aged Care Guide
Shortlist local providers by services, fees, reviews and location, then enquire directly.
Compare providers agedcareguide.com.au/compare
Prefer to talk it through?
Speak with the Aged Care Guide team for help narrowing your shortlist and questions to ask on your first call.
Need help comparing aged care options?
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The Polish Federation, with generous support from the Commonwealth Home Support Program and the Support at Home Program, can assist you or an elderly relative to continue living independently at home by providing:
• Delicious European-style meals
• Polish social support groups for community connection
• Individual social support in the Polish language
• Access to Polish seniors’ clubs
• Transport services operated by Polish speaking volunteers
Federacja Polskich Organizacji, może pomóc Tobie lub Twojemu bliskiemu w pozostaniu we własnym domu, oferując:
• Smaczne posiłki w stylu europejskim
• Zajęcia grupowe dla seniorów sprzyjające i kontaktom towarzyskim
• Indywidualne wsparcie społeczne w języku polskim
• Dostęp do polskich Klubów Seniora
• Usługi transportowe realizowane przez wolontariuszy mówiących po polsku
Federacja Organizacji Polskich w Poludniowej Australii
Technology and tools to help you stay home longer.
A guide to home safety & modifications for older people
Home safety and smart modifications are important considerations to remain independent for longer.
As we age, our homes should continue to be a place of comfort, not risk. But everyday activities – like getting in and out of the shower, climbing stairs, or simply reaching up into a cupboard – can become more difficult and potentially dangerous over time. That’s why home safety and smart modifications are important considerations to remain independent for longer.
Common home hazards
Even the most familiar home can present safety risks. Here are some of the most common concerns:
» Slippery floors, especially in bathrooms or kitchens
» Poor lighting, which increases the risk of tripping or falls
» Steps or uneven surfaces at entrances or within rooms
» Cluttered spaces that limit movement or access to mobility aids
» Hard-to-reach storage that requires bending or stretching
» Bathrooms without rails or seating, which can become high-risk zones
A professional home safety assessment can help identify which modifications may reduce these risks and support your mobility and wellbeing.
Types of home modifications
Home modifications can range from basic equipment to major structural changes, depending on the needs of the individual.
Simple modifications
» Grab rails in bathrooms, toilets, or along hallways
» Widened doorways for mobility equipment These changes don’t just support safety –they promote independence and dignity.
A guide to home safety & modifications for older people
Cont’d
What
funding
is available?
The Australian Government offers financial support for eligible seniors through several programs:
1. Commonwealth Home Support Programme (CHSP)
» For older people needing entry-level support to remain at home
» Geat2GO initiative provides up to $2,500 per year for essential home modifications and assistive technology
» Covers equipment such as handrails, ramps, mobility aids, and bathroom modifications
» Requires a My Aged Care assessment (call 1800 200 422)
2. Support at Home
» For those with ongoing care needs replacing HCP and STRC
» Home modifications can be included as part of your care plan, based on safety, mobility, and clinical recommendations
» Must be arranged through your approved provider
3. Department of Veterans’ Affairs (DVA)
» Through the Rehabilitation Appliances Program (RAP), eligible veterans can access home modifications and medical equipment
» Requires clinical assessment and approval
4. National Disability Insurance Scheme (NDIS)
» For Australians under 65 living with disability
» Funding available for home modifications related to functional needs
5. Local councils and state-based schemes
» Some SA & NT councils offer small grants or community support programs for home safety improvements (e.g. smoke alarms, rails)
» State programs such as SA’s equipment services and the NT Community Equipment Scheme may assist with equipment for mobility or independent living
How to get started
q Get Assessed
» Contact My Aged Care for a home support assessment
» For veterans, speak to your GP or healthcare provider
q Consult an Occupational Therapist (OT)
» OTs recommend modifications tailored to your abilities and home layout
q Choose Trusted Providers
» Work with licensed builders or modification specialists familiar with accessible design
» Ask if they have experience delivering CHSP/SAH-funded services
q Stay Proactive
» Don’t wait until after a fall or hospital stay – early modifications can prevent incidents and preserve independence
A safer home = a longer stay at home
With the right modifications and support, ageing in place can be a safer, more enjoyable experience. Whether it’s a simple grab rail or a full bathroom redesign, government-funded home modifications are designed to help you stay in control of your life – and your home – for as long as possible.
For more information, visit: myagedcare.gov.au (Scan QR code)
Smart assistants & voice-controlled devices
For many older people wanting to stay safe, connected, and independent at home, today’s smart technology offers more support than ever before.
From voice-activated assistants to motion sensors and health trackers, these tools are reshaping how we care – offering practical help with daily routines, early warning for health concerns, and peace of mind for families.
Voice-controlled support
These help with daily tasks, communication, and emergency prompts:
» Google Nest Hub / Google Home
» Amazon Echo / Alexa
» Apple HomePod with Siri
Benefits:
» Voice-activated calls or reminders for medication, hydration and appointments
» Integration with other smart home devices
» Can be set to check in with family (e.g., “Alexa, call my daughter”)
Security & surveillance cameras
These help detect unusual activity, intruders, or monitor wellbeing:
External cameras
(e.g. Ring, Arlo, Google Nest Cam):
» Motion alerts for unusual movement around doors or driveways
» Two-way audio for communication
» Cloud or app-based monitoring by family
Internal cameras:
» Can be useful in shared areas like kitchens or hallways (with informed consent)
» In dementia care, used cautiously to monitor agitation or wandering
Ethical Note: Always consider dignity, privacy, and legal guardianship. Consent is key unless covered under substituted decision-making frameworks.
Activity & movement sensors
These track daily patterns, sending alerts for concerning changes (e.g., no bathroom visits overnight):
» Bed exit alarms (detect when a person leaves the bed and doesn’t return)
» Motion sensors in hallways, kitchen, or bathrooms
» Door sensors (e.g. wandering alerts if someone exits at night)
Cognitive & behavioural monitoring tools
Emerging technologies that monitor behavioural changes linked to cognitive decline:
» AI-powered home sensors: detect changes in routines (e.g. eating, sleeping)
» Smart pill dispensers: log and alert when medications are missed
Health monitoring devices
Used to track and alert carers to changes in health:
» Smartwatches with heart rate, blood oxygen, or fall detection (e.g. Apple Watch, Fitbit, Samsung Galaxy Watch)
» Blood pressure cuffs and glucose monitors that sync to caregiver apps
» Emergency pendants with vital sign tracking
For people living with dementia:
» Wander management systems (e.g., wearable GPS trackers with geo-fencing)
» Smart locks with caregiver-controlled access
» Voice reminders: automated voice cues throughout the home (“It’s time to eat”)
» Interactive robotic comfort pet: Designed to provide emotional support and companionship for older adults
Other assistive tech:
» Automatic lights (triggered by motion to prevent falls at night)
» Smart plugs: remotely control or schedule appliances
» Leak and smoke detectors: send alerts to family/caregivers
The right tech = confidence to live independently
With the right mix of tools and thoughtful setup, smart technology can support independence, safety, and a stronger connection to loved ones.
Moving into care is about more than a place to live – it’s about support, dignity and peace of mind.
Preparing for the next chapter: A guide for families and older Australians
What you’ll find in this section:
1 The emotional journey
» Coming to terms with change, loss, and new beginnings
» Supporting autonomy, identity and dignity when moving into care
» Advance Care Planning: Making your values known and respected
2 Practical realities & speaking up when it matters
» What daily life in aged care looks like
» Food, dining, and activity options
» How concerns and complaints are managed
Entering aged care is a significant life transition – one that can bring mixed emotions, big decisions, and important conversations. Whether you’re considering residential care for yourself or a loved one, this section is here to support you with clarity, empathy, and practical guidance.
Like any major life event – a new job, a new home, or retirement – this move is also a time to pause, reflect, and plan. From reviewing your legal arrangements to talking about care preferences, it’s about ensuring the next chapter is one of comfort, dignity, and choice.
We know it’s not always easy. Change rarely is. But with the right information and support, it can be a step toward greater peace of mind – for everyone involved.
» Ways to speak up or advocate for a loved one
3 Legal and life planning
» Getting your affairs in order (without being overwhelmed)
» Understanding wills, power of attorney & enduring guardianship
» Protecting your health and financial wishes for the future
4 Forward planning with purpose
» Yes, this includes funerals – but it’s not about endings
» Learn how to honour a life well lived and support those left behind
» Featuring expert guidance and trusted services
Transitions into aged care: “Am I doing the right thing?”
1 Navigating the emotional transition into aged care – for families and their loved ones
Moving into aged care is never just a logistical decision. For many families, it is a decision wrapped in years of caregiving, emotional highs and lows, and the quiet heartbreak of watching someone you love need more support than you can give. This transition often marks a shift in roles, routines, and relationships – and for both the older person and their family – it can feel like a major life loss before it begins to feel like a new beginning.
2 From the family carer’s perspective
If you’re helping your parent or partner move into aged care, chances are you’ve spent countless hours worrying, researching, and caring for them at home. When the move finally happens, even when it’s the right call, the emotional weight can be overwhelming.
You may experience:
» Guilt – “Should I have tried harder?” “Could we have kept them home a bit longer?”
» Relief – followed by shame for feeling that way
» Grief – a sense of loss for what life used to be
» Stress and fatigue – from juggling family, finances, logistics, and decisions
» Disconnection – from a role that once defined your daily life These feelings are deeply human. Loving someone doesn’t mean doing everything alone – it means doing what’s best for their care, even when it’s hard.
3 From the older person’s perspective
For the person moving into care, the emotional toll can be quiet but profound. It can feel like a loss of control. A shift from home to facility. From being independent to being “looked after.” Even when care is excellent, the transition can challenge a person’s identity and sense of purpose.
Common emotional responses include:
» Grief – for their home, their freedom, even their former self
» Fear – of what this next stage holds
» Loneliness – surrounded by strangers, routines, and rules
» Loss of autonomy – meals at set times, limited say in daily decisions
» A quiet sadness – the unspoken realisation that this might be their final move
4 Self-determination, even in care
Psychologists refer to Self-Determination Theory, which says people thrive when three basic needs are met:
» Autonomy – the ability to make choices
» Competence – the ability to do things that matter
» Relatedness – feeling connected to others
A move into care can challenge all three. But with the right support, these needs don’t have to disappear – they just need to be reimagined
5 How to support a dignified, meaningful transition
Whether you’re a family member or a care worker, small things can make a huge difference in preserving a person’s identity, dignity, and wellbeing during this vulnerable transition.
» Involve them in decisions – Let them choose the facility, help pack, pick their bedding or photos for the room. Small choices are powerful.
» Preserve routines – Morning tea at 10am? A daily walk at 4? These rituals can anchor a person in unfamiliar surroundings.
» Celebrate their independence –Encourage them to speak up, move freely, participate in activities, and set their own pace.
» Be present, but not overbearing –Regular visits, shared meals, or phone calls help maintain connection –but also allow space to adapt.
» Name the emotions – Grief, fear, anger, guilt – they’re all valid. Normalising these feelings helps everyone process them more gently.
6 A new chapter, with compassion
This may be a new chapter – but it doesn’t have to be a loss of self. With empathy, honesty, and support, families and older people can navigate this transition together, not as the end of something, but the beginning of a different kind of care. One still rooted in love, dignity, and connection.
Support services
For placement help or support, visit agedcareguide.com.au (Scan QR code)
Need help comparing aged care options?
1300 186 688
Grieving before they’re gone
1 Understanding the silent grief of dementia
When someone you love is diagnosed with dementia, the grief often begins long before the final goodbye. It’s a quiet, confusing kind of mourning – because they’re still here, but slowly slipping away. This experience, sometimes called “ambiguous loss” or “anticipatory grief”, affects many families and carers. It can be difficult to name, harder to explain, and even harder to process – because the person you love is still alive, yet no longer the version you once knew.
2 What does this grief feel like?
Grieving someone with dementia often comes in waves. It can begin with the diagnosis, swell as memories fade, and continue as personalities shift and daily conversations become harder.
You may grieve:
» The loss of shared memories or conversations.
» Their former personality or sense of humour.
» Their independence and decisionmaking.
» Your own role in the relationship (partner, child, friend, carer).
And this grief often carries guilt: “How can I grieve someone who is still alive?” or “I should be grateful they’re still here.”
3 The Science of “ambiguous loss”
Coined by Dr Pauline Boss, ambiguous loss refers to the type of loss that occurs without closure or certainty. Dementia fits this definition painfully well – the person is physically present, but psychologically altered. Unlike other kinds of loss, this one offers no clear endpoint, no ritual, no social permission to grieve.
Research shows that carers of people with dementia often experience:
» Higher rates of prolonged or complicated grief.
» Increased emotional exhaustion and burnout.
» Feelings of isolation, especially when friends don’t understand the slow, living loss.
Understanding that what you’re feeling is grief – real, valid grief – can be the first step toward healing.
4 The stages of grief – when goodbye takes years
The five stages of grief – originally outlined by Elisabeth Kübler-Ross – don’t always follow a straight line, especially with dementia. But they can still help make sense of what you may be feeling:
1. Denial – “Maybe it’s just forgetfulness.”
2. Anger – “This isn’t fair. They don’t deserve this.”
3. Bargaining – “If I just try harder to connect, maybe they’ll come back.”
4. Depression – “I miss them. And they’re right in front of me.”
5. Acceptance – “They are still here in new ways. I can love them differently now.”
You might cycle through these stages again and again. That’s normal.
5 Ways to cope with living grief
» Acknowledge the grief – It’s real, and it deserves your compassion.
» Seek support – Counselling, carer groups, or online forums can offer relief.
» Create new moments – Focus on connection, even when words are few.
» Celebrate small wins – A smile, a laugh, a moment of clarity.
» Take breaks without guilt – You can love deeply and still need space.
Support services
They are still here – and so are you
Grieving someone with dementia is complex and lasting. It’s okay to feel heartbroken, tired, and grateful all at once. What matters most is that they feel loved — and that you care for yourself, too.
For carer support services and dementia advice, call the National Dementia Helpline or visit dementia.org.au (scan QR code)
National Dementia Helpline
Talking about ageing, changing needs, and care – with compassion and courage.
Conversations about ageing or shifting independence can feel overwhelming. But avoiding them can lead to confusion, missed opportunities, and unspoken wishes. Whether you’re a partner, child, or the older person yourself, gently weaving these talks into daily life can build shared understanding and peace of mind.
1 Tips to approach the conversation:
» Choose the right moment –quiet and comfortable helps
» Lead with love –“I want us to plan together”
» Be specific – “After the fall, I’ve thought more about support”
» Listen with patience and openness
These conversations are about dignity — and they can strengthen connection.
2 Let’s talk about the inevitable – gently:
Talking about death won’t make it happen – but silence can prevent us from honouring wishes or preparing well.
These talks are about showing up for one another.
3 Why it’s worth it:
» Reduces fear and confusion
» Respects emotional, cultural, or spiritual needs
» Lightens the load on loved ones
Just starting the conversation matters.
Forward planning with purpose
Forward planning means your wishes are clear – and your loved ones are supported.
Legacy, funeral planning & honouring a life
Talking about death isn’t easy – but planning ahead can ease the burden for everyone. It’s not just about logistics or legalities. It’s about honouring a life well lived and making sure that, when the time comes, things are carried out with care and clarity.
Why planning matters
Just as we plan for a birth or a wedding, planning for end-of-life helps loved ones feel more prepared and less overwhelmed. Whether it’s choosing between a burial or cremation, deciding on music or readings, or documenting preferences for a memorial, having these conversations early ensures wishes are respected.
A personal legacy
Legacy is more than just paperwork – it’s about stories, values and memories. Many people choose to leave a personal mark: writing letters to loved ones, recording a short video, creating a memory book or nominating a cause for donations in their name. These are simple but meaningful ways to leave behind something lasting.
Funeral planning basics
You don’t need to know all the answers, but a few early decisions can make a big difference. Consider:
» Appointing someone to manage your funeral arrangements.
» Pre-selecting a funeral director or service.
» Documenting music, poems, or religious/ cultural preferences.
» Noting if you’d prefer a smaller private ceremony or public celebration.
Prepaid funeral plans are also an option, offering financial and emotional relief for families later.
Support when it’s needed
For those supporting a loved one through this process, grief can begin long before the final goodbye. Take time to talk, listen and ask what’s important to them. When the time comes, having a plan already in place allows families to focus on what matters most – being there for each other.
Preparing for the end doesn’t mean giving up –it means showing up, with love and intention.
Planning ahead: Advance Care Planning (ACP)
Making sure your voice is heard, even if you can’t speak for yourself
Advance Care Planning is all about making your healthcare wishes known before you’re ever in a situation where you can’t make decisions yourself – such as during a serious illness or after a medical emergency.
It gives you the opportunity to say what matters to you, and it gives your loved ones peace of mind knowing they’re doing what you would want.
What is an Advance Care Directive?
An Advance Care Directive (ACD) is the legal document you complete as part of your planning. It outlines:
» The types of treatment you would or wouldn’t want (like life support, CPR, or feeding tubes).
» Your preferences for comfort and care (such as pain relief, staying at home, or cultural/religious wishes).
» Who you want to make decisions for you if you’re unable to.
Do I need one?
You don’t have to have one, but it’s strongly encouraged – especially if:
» You’re moving into aged care.
» You’re managing a long-term illness or dementia.
» You simply want to stay in control of your future healthcare.
Aged care homes will usually ask about this when you move in. While it’s not required by law, it helps staff deliver care that respects your values and choices.
How do I get one?
You can start the process by:
» Talking to your doctor or aged care provider.
» Visiting advancecareplanning.org.au to download forms for your state or territory.
» Appointing a trusted person to act on your behalf (often called a substitute decisionmaker or enduring guardian).
Things to include in your plan:
» “If I can’t recognise my family, I want comfort care only.”
» “I would want every medical treatment if there’s a chance of recovery.”
» “I’d like music or prayer during my care.”
» “I do not want to be transferred to hospital unless necessary.”
Advance Care Planning helps you stay in charge of your care – even when life doesn’t go to plan. It’s not just about preparing for the end – it’s about protecting your values and giving your loved ones confidence in doing what’s right for you.
Advance Care Planning Services
For more information, visit advancecareplanning.org.au (Scan QR code)
Funerals: A thoughtful approach to planning ahead
Why pre-planning matters
Choosing a funeral director early means your wishes, or those of your loved one, are respected and carried out without urgency. It also ensures key details - such as burial or cremation preferences, cultural or religious practices, and service arrangements - are documented and communicated in advance.
Choosing the right Funeral Director
Recommendations matter: Ask friends, family, aged care staff or your GP for referrals.
Services provided: Ask what’s includedtransport, paperwork, service coordination, viewing, or cultural rituals.
When moving into an aged care home, families are often asked whether a funeral director has been nominated. While it may feel confronting, having these details organised in advance can ease emotional and practical pressure when the time comes. Making decisions during a time of grief can be overwhelming - planning ahead gives families clarity, confidence, and peace of mind.
Communication & care: Choose someone who listens, explains clearly, and offers compassionate support.
Transparency on costs: Request a full itemised quote and clarify which services are optional.
Cultural & personal fit: Make sure they can honour spiritual, cultural or family preferences. Use the directory: Aged Care Guide
What happens after a resident passes away?
When a resident passes away in an aged care home, the staff will contact the nominated next of kin and, if a funeral director has been selected, arrange for them to be notified. The home will typically assist with initial paperwork and provide time for family and friends to visit, say goodbye, and begin making arrangements.
In South Australia, Simplicity Funerals has been a trusted and approachable presence.
Over the past five years, we’ve had the honour of supporting more than 7,000 families, always with respect, empathy, and simplicity.
Our commitment goes beyond the service itself: our team is deeply involved in the community, taking part in local events, offering guidance, and building meaningful connections. Each team member is dedicated to making difficult times a little easier, with genuine care.
Planning ahead: Wills, Enduring Powers of Attorney & Advance Care Directives
Advance Care Directive (health and lifestyle decisions)
In South Australia and the Northern Territory, an Advance Care Directive allows you to plan ahead for future decisions.
» What it does: Allows you to appoint someone to make healthcare, medical, lifestyle and personal decisions on your behalf if you lose capacity.
» What it can include: Decisions about medical treatment, accommodation, services and day-to-day care.
Protecting your choices, values and future wellbeing
As we age, having the right legal documents in place helps ensure your wishes are followed — and reduces pressure on loved ones during difficult times.
There are two main areas to plan for:
» Your money and property
» Your healthcare and lifestyle decisions
Here’s a guide to the most important tools in South Australia
Enduring power of attorney (financial)
» What it does: Lets you appoint someone you trust to manage your financial and property matters — such as paying bills, accessing bank accounts, or selling assets if needed..
» When it takes effect: You choose. It can begin immediately or only if you lose decision-making capacity.
» Why it matters: Without this document, no one — not even a partner or adult child — can legally manage your finances unless they apply to the South Australian Civil and Administrative Tribunal (SACAT) or the NT Civil and Administrative Tribunal.
» Why it matters: Ensures decisions are made by someone who understands your values, preferences and wishes.
What does an executor of a will do?
Understanding how this role differs from Powers of Attorney and Advance Care Directives. An executor is the person named in a will to carry out the wishes of someone after they have died. It’s a role that only begins after death, and it is different from the role of Enduring Power of Attorney, which applies while someone is still alive but may have lost capacity.
The Executor’s key responsibilities:
» Locate and secure the will
» Apply for probate, if required (a legal process confirming the will is valid)
» Arrange the funeral (if not already planned or prepaid)
» Notify banks, Centrelink, super funds, and other institutions
» Identify and value assets and debts
» Distribute the estate according to the will
» Manage tax returns and financial closures
» Deal with disputes or claims against the estate It’s a job that can take months, sometimes over a year, depending on the complexity of the estate.
Executor vs. power of attorney / guardian: What’s the difference?
Role When it applies What it covers
Executor After death Carries out the will, distributes estate, finalises legal/financial matters
Enduring power of attorney
Enduring guardian
While the person is alive (but lacks capacity) Manages finances, banking, property decisions
While the person is alive (but lacks capacity) Makes health and lifestyle decisions
Key things to know
You can appoint different or the same people for each role
• These roles are legally binding and remain in effect if you lose capacity – unlike general powers of attorney.
• Rules vary by state, so check local requirements or speak to a solicitor.
• Make sure your appointed decision-makers know your wishes and have access to the documents when needed.
Putting these documents in place now protects your independence and peace of mind.
Who should you choose?
The executor should be someone:
• You trust to act responsibly
• Who is organised, willing, and emotionally prepared
• Ideally, not much older than you. Many people choose a family member, close friend, or solicitor. You can also appoint joint executors if needed.
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Understanding retirement living: How it works and what it costs
How do you enter a retirement village?
Moving into a retirement village is typically a private arrangement – not subsidised by the government. You’ll usually pay an entry contribution, which can vary widely depending on the village and location.
While it might feel like buying a home, you’re usually entering into a lease or licence agreement rather than owning the property outright.
Retirement living is an increasingly popular option for older Australians who are ready to downsize, want more lifestyle, and less home maintenance - all while staying independent. But how does it actually work? And what does it cost?
What is retirement living?
Retirement villages are purpose – built communities for older people, offering private dwellings with access to communal facilities like gardens, clubhouses, or social activities. They’re designed for people who can live independently, but who want connection and support close by.
For example, you might pay $450,000 to move into a two-bedroom unit in a retirement village. While living there, you’ll pay a weekly service fee – often around $550–$700 per month –to cover things like gardening, maintenance, security and communal facilities.
When you leave, the village operator will deduct an exit fee (also called a deferred management fee) from your original entry payment. This is commonly 30%–35% of your entry price, calculated over a set period (e.g. 10% per year over three years).
In this case, if your original contribution was $450,000, you might receive around $292,500 back after a 35% exit fee is applied.
Every village has a different financial model, so it’s essential to read the contract carefully, ask questions, and seek advice before signing.
Understanding retirement living: How it works and what it costs
What if you need more help over time?
You don’t need to move out the moment you need extra support. Many people in retirement villages apply for a Support at Home classification – a governmentsubsidised service that can bring help right to your door. Whether it’s cleaning, meals, transport or personal care, these services can help you stay in your unit and remain independent for longer.
A continuum of care
If you’re lucky, some modern villages now offer a continuum of care – meaning they include aged care homes on-site or nearby. This setup can make transitions smoother if your needs increase over time, keeping you close to your community and support networks.
Looking to explore your options?
Visit agedcareguide.com.au/compare to view and compare retirement living communities, aged care services and home care providers in one place.
Planning ahead today can help you stay in control tomorrow.
Aged Care Guide Compare (scan QR code)
Care you can count on
For over 135 years, Calvary has been a trusted provider of compassionate, high-quality care to communities across Australia. From hospital stays to home support, retirement living to aged care, we’re here for you at every stage of life.
Our Services
Hospitals
Comprehensive care with a focus on holistic, person-centred care.
Home Care
Reliable support to help you stay safe and independent at home.
Retirement Living
Low-maintenance, connected living with help when you need it.
Respite & Residential Aged Care
Supportive communities with tailored 24/7 care, whether it’s permanent or short-term respite.
Find aged care services and providers in your local area - with ease.
In-home care services
The following pages list approved in-home care service providers and the types of support they offer to help older Australians remain independent in their own homes. From government-funded options like CHSP and DVA programs to private care and specialist services, these tables outline what each provider offers at a glance.
For additional information or to confirm service availability in your area, contact providers directly using the contact details listed, or visit agedcareguide.com.au and search for them by name.
CHSP Funded Services
The Commonwealth Home Support Programme (CHSP) funds providers to deliver entry-level support that helps older people stay at home. Services may include domestic help, transport, nursing, home maintenance, and allied health. Providers must follow CHSP service guidelines to ensure appropriate care.
Private Funding Available
Private funding means paying for home care services directly, without government subsidies. It offers faster access, more provider choice, and flexibility – ideal for those not yet approved for funding, waiting for a package, or needing extra support beyond what’s included in their current plan.
DVA Services
The Department of Veterans’ Affairs (DVA) supports eligible veterans and their families with a range of in-home care services. These include Veterans’ Home Care (VHC) for basic support, Community Nursing for more complex needs, respite care, and household assistance – to help veterans remain independent at home.
VHC Services
Veterans’ Home Care (VHC), funded by DVA, provides basic in-home help for eligible veterans and dependents. Services include personal care, domestic help, garden and home maintenance, and respite. VHC is best suited for those needing low-level support –not complex or high-care services.
Australian Recreational Therapy Assoc 02 9887 2111
Australian Red Cross Aged Care Services SA 8100 4500
Note: 1. Includes services for daily telephone support through Telecross
In-home Care Services
South Australiia
Barossa
BetterCare
Beyond Blindness (Blind Welfare Assoc)
Social Activities Centre (East, North, West) 8367 6088
Beyond Blindness (Blind Welfare Assoc)
Social Activities Centre (South) 8367 6088
Blackwood Podiatry 8278 4100
Boandik Community Care, across the Limestone Coast 8724 1251
Body Mind Wellness Physiocare 8353 6233
Bright Diets 0413 774 411
Bright Lilly Healthcare 9526 8547
Calvary Home Care Adelaide 1800 527
Campbelltown Council Home Supp Prog 8366 9203
Care Next Door
Carers & Disability Link Barossa 8562 4000
Carers & Disability Link Clare 8562 4000
Carers & Disability Link Clare 1300 686 405
Carers & Disability Link Kadina 8562 4000
Carers & Disability Link Woodside 8389 7383
Carers and Disability Link Barossa 8562 4000
Careseekers 1300 765 465
Centacare Commonwealth Home Supp Prog 8412 9570
Chinese Welfare Services of SA 8212 2988
CISP Specialised Care 7084 6680
City of Adelaide - Healthy Ageing 8203 7203
City of Burnside Home Support Program 8366 4193
City of Charles Sturt - Ageing Well Services 8408 1529
City of Marion Positive Ageing & Inclusion 8375 6649
City of Norwood, Payneham & St Peters Home Support Services 8366 4611
City of Onkaparinga Active Ageing Services 8384 0666
City of Playford Home Assist Program 8256 0355
City of Salisbury Home & Community Serv 8406 8225
City of Tea Tree Gully Active Ageing 8397 7444
City of Unley Community Support & Wellbeing 8372 5111
Clayton Church Homes - Home Care Services 0437 954 452
CO.AS.IT.(SA) 8223 3311
Note: 1. Services for clients who are legally blind 2. Services for Chinese frail aged clients and/or
In-home Care Services
South Australiia
Coastal Dietetics
Community Care Tailored Support
Continuity Care Australia
Continuum Care Australia
Copper Coast Counselling Service 0413 190 655
Country Home Services Yorke Peninsula, Lower North, Barossa & Gawler
773 202
Deaf Connect 07 3892 8500
Developing UR Life 8632 9700
Direct Care Australia
Dovida - Adelaide
Dovida Australia
Drake Medox
1300 122 730
8450 3933
1300 008 018
1300 360 070
ECH Support at Home 1300 275 324
Enable Speech Pathology Services 0491 601 185
Encara | Allied Health 1300 761 965
EPSA Health & Rehabilitation Centre
Equipt To Thrive
8186 2424
1300 661 670
Family Home Support Services 8336 6637
Feed Your Future Dietetics
Find a Carer
Five Good Friends Home Care Services
0432 889 752
1300 177 877
368 196
Fly2Health Group 0418 141 852
Fuel Your Life
Full Circle Hand Therapy
Garden Helpers
139 229
8130 1290
0413 567 701
Gawler Home Assist Program 8522 1177
Get Picked Up 1300 648 688
Gleam Team Domestic Services 8352 5885
Global Enablers
0477 722 981
GOCSA Community Care Services 7088 0500
Goolwa Physio 8528 7650
Great Ideas in Nutrition
Great Ideas in Nutrition
Greek Welfare Centre Services
5536 6400
5536 6400
8212 5100
Greek Welfare Centre Services - Port Pirie 8212 5100
Greenlight hc
0408 059 395
Note: 1. Includes services for clients with DVA/VHC funding 2. Fee for service applicable for private clients 3. Meals excluded; Home Modification assistance also available
In-home Care Services
South Australiia
Services
GSASA Community
GSASA
Guardian Nursing Agency
H-L Therapy
HammondCare Daw Park
Happy
HCA Home SA
Healing Through Arts
Helping
Helping
133 633
3232
776 112
911 728
422 111
748 060
Home Assist SA
Home Modifications Australia (MOD.A)
Home Support Services (SA)
HomeCaring
Humanware Australia
I Hate Cooking - In Home Cooking Support
From Passionate Cooks.
Ian Hainsworth
Infinity Care & Allied Health
921 221
854 300
875 377
9686 2600
526 477
359 283
615 832
InHome Care SA 7200 5432
JCS Home & Community Support 8363 5400
Jim's Laundry Services 13 15 46
Just
Kalyra Help at Home
0390
Kanda 1300 727 701
Kanda SA & NT 13 10 95
Kendra Boone 0417 423 804
KompleteCare 8265 5696
Kura Yerlo. 8241 0442
Leonie's Caring
Life Without Barriers SA
491 805
792 359
Lifepath Care Services 0432 457 083
Limestone Hearing Care & Speech Therapy 0421 432 661
LingCare
0711
Lite n' Easy 13 15 12
Living Skills for Life
Lumia Help in the Home
Lusio Rehab the home of LusioMATE
501 543
9764 4488
158 746
Note: 1. We offer a telehealth model to our clients 2. Includes services for Veterans and clients with mental
In-home Care Services
South Australiia
Services
Mable 1300 736 573
MACASA Community Services 8241 0266
Margaret Carty Podiatry 8332 8104
Marion Care 1300 029 067
MCWA - Aged Care With A Difference 03 9318 1111
Meals on Wheels (SA) 1800 854 453
Meals on Wheels South Australia
854 453
Mix It Up - Live life your way 8482 0800
Mount Barker Council Home Assist 8391 7234
Mr Clip (S.A.) 8365 8000
Mr Meticulous
MRM Care Consultant
My Meals
717 379
MYDIS 0434 748 192
National 360 South Australia 7079 6882
Nawiri Care Services
0377
Neurophysio Disability Services 0429 184 550
New Heights Nursing & Disability 0421 950 646
Nourish'd Meals 07 3132 3957
Nutrition Savvy 0414 839 395
Nutrition Savvy - Telehealth 0414 839 395
OT Logic 0493 035 056
Patty Health and Care Support Services
4495
Pearl Home Care - Adelaide North 0434 419 041
Pearl Home Care - Adelaide South 7134 2835
Pennwood Home Care
PhysioWest
8341 0401
8352 3582
PhysioWest - Salisbury 8352 3582
Plena Healthcare 13 60 33
Podiatry Services
Pro active Health
Programmed Care (Formerly Clinical Care Prof SA)
Quantum Reading Learning Vision
Radiance Hobart
Counselling & Self-Development
RAZ CARE Disability - Home Care
Reachwell Support
Refresh Carpet Care
Rembrandt Living Home Care
024 544
191 342
4211
473 224
086 270
0392
Note: 1. Services also for CALD clients through Access & Support Program 2. Includes transport services through Hills Community Transport (HCT) 3. Includes
4. Includes services through DVA & VHC programs 5. MiCBT Training for emotional dis-regulation, including anger, depression, stress, trauma and more.
In-home Care Services
South Australiia
SSH Connect At Home Services
St John Ambulance SA 8306 6999
St Louis Home Care Adelaide, Adelaide Hills & Southern Vales 8332 0950
St Louis Home Care Victor Harbor, Fleurieu Peninsula & Southern Vales 8552 1481
Star of the Sea In-Home & Community Care 8823 0019
Support at Home - Polish Style
Support at Home program with ECH
Support Space WA
Sureway Health & Wellbeing
Tailem Bend Community Centre
The Brainary
The CareSide
The Diabetes Kitchen
The Good Meal Co.
The Hospital Research Foundation GroupArthritis
The Injury Hub
The INS Group
1464
215 023
787 392
3513
5229 2260
854 080
798 908
155 255
011 041
4232
4254 6226
The Kaden Centre 02 4001 0113
The Laundry Lady
The Potential Ability Group
3556 7777
3216
In-home Care Services
South Australiia
Note: 1. Providing End of Life Pathway and Palliative Care. Includes overnight respite services
In-home Care Services
Northern Territory
Services
A Better Life Home Care Services.
A2Z Care Plus 07 3273 3135
Abigail Mamas Healthcare Services 0401 093 396
Activ8 Health Club 02 8544 0487
AHP Disability Services 1800 247 342
Ali-Curung Aged Care 8964 1580
Alpurrurulam Aged Care 07 4748 4800
Alternative Answers 0414 608 341
Amoonguna Home Care Service 8953 7618
Andrew Stewart - Hearing Connections 0411 757 622
Angels Care Australia 1800 264 357
Anglicare NT - Katherine 8963 6100
Anglicare NT Community Care Alice Springs 8951 8000 ●
Anglicare NT Community Care Darwin 8985 0000
Anglicare NT Community Care East Arnhem 8939 3400 ●
Anglicare NT Community Care Katherine 8963 6100
Areyonga (Utju) Home Care Service 8954 8254 ●
Arlparra Aged Care 8956 9010
Ashlee Judd 1300 364 243
Aspire & Grow Therapy Services 1300 440 539
Australian Recreational Therapy Assoc 02 9887 2111
Australian Red Cross Aged Care Services NT 1300 885 698
Avant Innovations 02 8315 2834
Belyuen Aged Care Imabulk Centre 8978 5140 ●
Best Home Therapy 1300 012 378
Bright Diets 0413 774 411
Care Next Door 02 9666 7930
Care Services Australia
Meals on Wheels available
455 322
Careseekers 1300 765 465
Coastal Dietetics 0488 903 659
Continuity Care Australia 1800 012 273
Copper Coast Counselling Service 0413 190 655
Developing UR Life 8632 9700
Drake Medox 1300 360 070
Elliott Aged Care 8969 2167
Encara | Allied Health
761 965
Feed Your Future Dietetics 0432 889 752
Find a Carer
177 877
Finke (Aputula) Home Care Service 8956 0433
Five Good Friends Home Care Services
368 196
Galiwinku Aged & Disability Service 8979 8811
Get Picked Up 1300 648 688
Golden Glow Nursing Services Darwin 8927 2756
Note: 1. Nutrition, Natural Medicine, Life Coaching, Personal Training, Remedial Massage, Vinyasa Flow Yoga, Mental Health First Aid 2. In home care for private clients 3. Services provided as daily telephone support through Telecross 4. CHSP only for Home Modification in Queensland 5. Contact us directly if you need help finding an aged care worker
In-home Care Services
Northern Territory
Services
Golden Glow Nursing Services
Katherine & Pine Creek
8927 2756
Great Ideas in Nutrition 07 5536 6400
Great Ideas in Nutrition 07 5536 6400
Greenlight hc
Guardian Nursing Agency
Gunbalanya Community Care
0408 059 395
1300 133 633
8979 9478
Haasts Bluff (Ikuntji) Home Care Service 8964 7103
Happy Living Home Care Packages
1300 911 728
Healing Through Arts 0423 748 060
Hermannsburg (Ntaria) Home Care Service 8956 2994
Hireup 02 9113 5933
Home Modifications Australia (MOD.A) 0412 921 221
Humanware Australia 02 9686 2600
I Hate Cooking - In Home Cooking Support From Passionate Cooks. 0410 526 477
Ian Hainsworth 0466 359 283
Imanpa Home Care Service
Infinity Care & Allied Health
Jim's Laundry Services
Julalikari Council Community Care
Kakadu Community Care
8954 9059 ●
1300 615 832
13 15 46
8962 2463
8979 9478
Kalano Community Association 8972 2588
Kendra Boone 0417 423 804
Larrakia Nation Home Care Packages
Leonie's Caring
Life Without Barriers Darwin
Life Without Barriers Katherine
Life Without Barriers NSW/ACT
Lifepath Care Services
Ltyentye Apurte Community Care
Lusio Rehab the home of LusioMATE
Mable
Mala'la Aged Care & Community Services
Malandari Aged Care Centre
MCWA - Aged Care With A Difference
Minjilang Community Care
6811
491 805
792 359
792 359
792 359
457 083
0899
158 746
736 573
5474
6716
9318 1111
8979 9478
Minyerri Aged Care 8975 9797
Mount Liebig Aged Care
Mr Meticulous Services - cleaning +house
8024
317
MRM Care Consultant 0449 021
Mungkadinamanja Flexible Aged Care Service 8987 4610
My Meals 0428 717 379
NextSense
581 391
Note: 1. We offer a telehealth model to our clients. So they can choose their preferred service suppliers. 2. Services primarily for ATSI clients; includes meal delivery service 3. Includes services for Veterans' Home Care (VHC) & DVA clients 4. NASTIFAC funded services available 5. Services also for CALD clients through Access & Support Program
In-home Care Services
Northern Territory
Services
Nganampa Ngura Mutitjulu-nya Flexible
Aged Care Service 8956 2651
Nutrition Savvy 0414 839 395
Nutrition Savvy - Telehealth 0414 839 395
Papunya (Warumpi) Home Care Service 8956 8968
Patty Health and Care Support Services 7009 4495
Peppimenarti Aged Care Service 8978 2377
Plena Healthcare 13 60 33
Pulkapulkka Kari Flexible Aged Care Service 8962 1222
Purple House Aged & Disability Care 8953 6444
Quantum Reading Learning Vision 1300 883 853
Radiance Hobart
Counselling & Self-Development
191 342
Reachwell Support 1300 473 224
Regis Home Care Darwin 1300 188 740
Remedy Healthcare 1300 054 627
Right at Home Northern Territory 7919 7144
Roper Gulf Regional Council Com'ty Serv 8972 9047
Safety and Mobility 02 9983 9520
Seating Matters 1300 001 050
Simply Nutrition Dietitians 1300 380 694
Southern Cross Care (SA, NT & VIC) Inc
Home Care Darwin 8946 1824
Support Space WA 0414 215 023
Sureway Health & Wellbeing
Thamarrurr Aged Care Service
The Brainary
The CareSide
The Diabetes Kitchen
The Good Meal Co.
The INS Group
The Kaden Centre
The Laundry Lady
Therapeutic Pillow International
Therapy Alliance Group
Titjikala Home Care Service
Tjilpi Pampaku Ngura Flexible Aged Care Service
TK Community Care Services
Unique Care and Accommodation
787 392
2490
5229 2260
854 080
798 908
155 255
4254 6226
4001 0113
3556 7777
8585 6685
661 945
0863
7262
3224
054 899
Victoria Daly Regional Council Aged & Disability Services 8972 0777
Wallace Rockhole Home Care Service
Warruwi Community Care
Yuendumu Old People's Program
Note: 1. Specialist care for ATSI clients with chronic kidney
7415
9478
4145
Abbreviations
HC High Care
LC Low Care
AC Aged Care
ACAT Aged Care Assessment Team
ACF Aged Care Facility
Aged Care Service
Aged Care Service(s)
Apts Apartments
Assoc Association
ATSI Aboriginal, Torres Strait Islander
Aust Australia(n)
CALD Culturally and Linguistically Diverse
CBC Centre Based Care
CC Community Care/Care Community
CDC Consumer Directed Care
CHSP Commonwealth Home Support Programme
Cncl Council
Cnr Corner
Com’ty Community
Coop Cooperative
Corp Corporation
CS Community Service(s)
Ct Court
Ctr Centre
D Divider
DAP Daily Accommodation Payment
DBMAS Dementia Behaviour Management Advisory Service
If you’ve been approved for a government-funded Support at Home (SAH), you have the option to choose an approved provider to deliver the care and support you need at home. These services are designed to help you stay safe, comfortable, and independent in your own home for as long as possible. Some providers offer support in just one local area, while others may service a wider region – so it’s worth comparing what’s available near you.
How to use the following pages
On the following pages, you’ll find an alphabetical list of approved Support at Home providers, organised by region to help make your search easier.
To simplify things further, each of the 10 regions in SA, and 5 in NT have been broken down into local council districts. Use the maps and lists on pages 94-97 as a quick reference to find your region and council group. For example, the Murray Bridge is grouped under East and colour-coded to match.
A simpler way to search
The directory is arranged in alphabetical order to help you find services quickly and easily. Each provider is listed with a contact phone number – so you can reach out directly and speak to someone without needing to go online.
Should you need more detailed information about any provider, visit agedcareguide.com.au and search for them by name.
Regional SA Metropolitan & Surrounds
Regional SA Metropolitan & Surrounds
Far North West
Far North West
01.APY Lands
01.APY Lands
02.Ceduna
02.Ceduna
03.Cleve
03.Cleve
04.Coober Pedy
04.Coober Pedy
05.Elliston
05.Elliston
06.Franklin Harbour
06.Franklin Harbour
07.Kimba
07.Kimba
08.Lower Eyre Peninsula
08.Lower Eyre Peninsula
09.Port Lincoln
09.Port Lincoln
10.Roxby Downs
10.Roxby Downs
11.Streaky Bay
11.Streaky Bay
12.Tumby Bay
12.Tumby Bay
13.Wudinna
13.Wudinna
14.Yalata North
14.Yalata
North
15.Flinders Ranges
15.Flinders Ranges
16.Mount Remarkable
16.Mount Remarkable
17.Northern Areas
17.Northern Areas
18.Orroroo Carrieton
18.Orroroo Carrieton
19.Peterborough
19.Peterborough
20.Port Augusta
20.Port Augusta
21.Port Pirie
21.Port Pirie
22.Whyalla
22.Whyalla
Mid North
Mid North
23.Barunga West
23.Barunga West
24.Clare & Gilbert Valleys
24.Clare & Gilbert Valleys
25.Copper Coast
25.Copper Coast
26.Goyder
26.Goyder
27.Wakefield
27.Wakefield
28.Yorke Peninsula
28.Yorke Peninsula
East
East
29.Berri Barmera
29.Berri Barmera
30.Gerard
30.Gerard
31.Karoonda East Murray
31.Karoonda East Murray
32.Loxton Waikerie
32.Loxton Waikerie
33.Mid Murray
33.Mid Murray
34.Murray Bridge
34.Murray Bridge
35.Renmark Paringa
35.Renmark Paringa
South East
South East
36.Grant
36.Grant
37.Kingston
37.Kingston
38.Mount Gambier
38.Mount Gambier
39.Naracoorte Lucindale
39.Naracoorte Lucindale
40.Robe
40.Robe
41.Southern Mallee
41.Southern Mallee
42.The Coorong
42.The Coorong
43.Wattle Range
43.Wattle Range
44.Tatiara
44.Tatiara
Metro North
Metro North
45.Adelaide Plains
45.Adelaide Plains
46.Barossa
46.Barossa
47.Gawler
47.Gawler
48.Light
48.Light
49.Playford
49.Playford
50.Salisbury
50.Salisbury
Adelaide East
Adelaide East
51.Adelaide CBD
51.Adelaide CBD
52.Adelaide Hills
52.Adelaide Hills
53.Burnside
53.Burnside
54.Mitcham
54.Mitcham
55.Mount Barker
55.Mount Barker
56.Unley
56.Unley
Metro South
Metro South
57.Alexandrina
57.Alexandrina
58.Kangaroo Island
58.Kangaroo Island
59.Onkaparinga
59.Onkaparinga
60.Victor Harbor
60.Victor Harbor
61.Yankalilla
61.Yankalilla
Adelaide North
Adelaide North
62.Campbelltown
62.Campbelltown
63.Enfield
63.Enfield
64.Port Adelaide
64.Port Adelaide
65.Norwood, Payneham & St Peters
65.Norwood, Payneham & St Peters
66.Prospect
66.Prospect
67. Tea Tree Gully
67. Tea Tree Gully
68.Walkerville
68.Walkerville
Adelaide West
Adelaide West
69.Charles Sturt
69.Charles Sturt
70.Holdfast Bay
70.Holdfast Bay
71.Marion
71.Marion
72. West Torrens
72. West Torrens
Greater Darwin
01. Belyuen
02. Coomalie
03. Darwin
04. Litchfeild
05. Palmerston
06. Wagait
North Eastern
07. East Arnham
08. Roper Gulf
09. Tiwi Islands
10. West Arnham
North Western
11. Katherine
12. Victoria Daly
13. West Daly
Central
14. Barkly
15. Central Desert
Southern
16. Alice Springs
17. MacDonnell
Support at Home: Metropolitan
Mid North
Abigail Mamas Healthcare Services & 0401 093 396
Note: African, Arabic, Asian, Austrian, Northern European
Aboriginal Community Services & 8346 9155
Note: ATSI
Accept Care & 8251 5186
ACH Group Home Care Services & 1300 224 477
Partner Profile Page: 7, 42-43, 153
ACH Group Support at Home Program & 1300 224 477
Note: Arabic, Cambodian, Greek, Italian, Muslim
Partner Profile Page: 7, 42-43, 153
Adelaide Quality Care Services & 1800 870 099
Aged Care Planning Home Care Services & 0433 897 083
Alpha Support at Home & 1300 023 676
Alwyndor Support at Home & 8177 3200
Partner Profile Page: 18
AnglicareSA Home and Community Services & 1800 317 009
Partner Profile Page: 17, 41, 77, 98
Ashlee Judd & 1300 364 243
Bene Casa - Support at Home & 8131 2000
Note: CALD, Italian Partner Profile Page: 15
BetterCare Direct & 7444 4251
Calvary Home Care Adelaide & 1800 527 272
Note: ATSI, CALD
Partner Profile Page: 79
Care Next Door & 02 9666 7930
AnglicareSA’s Clinical Services support your wellbeing and help you live life to the fullest. Our experienced team works closely with you to achieve your goals through evidence-based, tailored, and holistic programs at one of our clinics or in your home. Our services include:
– nursing
– physiotherapy
– podiatry
– occupational therapy
– exercise physiology
– group classes for the body and mind.
Available at our three metro clinics for people over 65 or in your home. You may be eligible for support through My Aged Care.
Chinese Welfare Services of SA & 8212 2988
Note: Chinese Partner Profile Page:
Clayton Church Homes - Home Care Services & 0437 954 452
Partner Profile Page: 139
Community Care Tailored Support & 0424 643 737
Community Support & 8429 1200
Concept Care & 02 9826 8494
Continuity Care Australia & 1800 012 273
Direct Care Australia & 1300 122 730
Note: French, Greek, Italian
ECH Support at Home & 1300 275 324
Note: NESB
Family Home Support Services & 8336 6637
Note: CALD
Five Good Friends Home Care Services & 1300 368 196
Patty Health and Care Support Services & 7009 4495
Pennwood Home Care & 8341 0401
Note: CALD, Eastern European, Greek, Hungarian, Serbian
Group.
Support at Home: Metropolitan
Adelaide East
Pop-Up Health & 1300 858 047
Programmed Care (Formerly Clinical Care Professionals SA) & 34985
Prompt Care Home Care Packages SA & 1800 472 273
Reachwell Support & 1300 473 224
Rembrandt Living Home Care & 8198 0392
Note: Austrian, Dutch, German, Northern European
Resthaven Support at HomeMetropolitan Adelaide & 1300 136 633
Note: Fee-for-service available
Partner Profile Page: 11, 45
Resthaven Support at Home - Regional South Australia & 1300 136 633
Note: Fee-for-service available
Partner Profile Page: 11, 45
Right at Home Adelaide Central & 8318 7926
Note: Oxygen and enteral feeding supplement
Partner Profile Page: 53
Right at Home RightCare & 07 3054 1360
Note: Oxygen and enteral feeding supplement
Partner Profile Page: 53
Salvos Home Care SA & 1300 111 227
Partner Profile Page: 45
Scarlet Homecare & 8120 4069
Silverchain SA & 1300 650 803
Partner Profile Page: 49
Southern Cross Care (SA, NT & VIC)
Home Care South Australia & 1800 852 772
Note: ATSI, CALD, LGBTIQ
SSH Connect At Home Services & 8409 1500
Note: Italian
St Anna's Home Care Packages & 7078 6382
Note: Croatian, Polish, Ukrainian
St Louis Home Care - Adelaide, Adelaide Hills & Southern Vales & 8332 0950
Note: Greek, Italian, LGBTIQ, Latvian, Polish
St Louis Home Care - Victor Harbor, Fleurieu Peninsula & Southern Vales & 8552 1481
Note: Greek, Italian, LGBTIQ, Latvian, Polish
The CareSide & 1300 854 080
The Good Meal Co. & 1800 155 255
Trilogy Care & 1300 459 190
Note: ATSI, CALD, LGBTIQ
UCWB Home Care Packages (HCP) & 8245 7196
Uniting Communities Home Care Packages & 1800 615 677
Note: CALD, LGBTIQ
Life Care's compassionate team supports your independence and well-being at home by assisting with daily tasks, personal care, and social engagement, allowing you to age in place with dignity. Life Care works with you to create a personalised care plan within your package budget. Contact Life Care to find the right home care support for you
UnitingCare Wesley Bowden - Older People Support & 8245 7196
Patty Health and Care Support Services & 7009 4495
Peppimenarti Aged Care Service & 8978 2377
Note: ATSI
Purple House Aged & Disability Care & 8953 6444
Note: ATSI
Ramingining Aged & Disability Service & 8970 3910
Note: ATSI - Packages for regional clients, not community specific
Reachwell Support & 1300 473 224
Regis Home Care Darwin & 1300 188 740
Right at Home Northern Territory & 7919 7144
Note: Oxygen and enteral feeding supplement
Partner Profile Page: 53
Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399
Note: ATSI
Roper Gulf Regional Council Community Services & 8972 9047
Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area
Southern Cross Care (SA, NT & VIC) Inc Home Care Darwin & 8946 1824
Note: ATSI, CALD, LGBTIQ
Tangentyere Aged & Community Services (TACS) & 8951 4222
Note: ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement & who are linked with other service providers in remote communities. Food boxes also available.
TeamHEALTH & 8943 9600
Note: Packages for clients with mental health needs
Thamarrurr Aged Care Service & 8978 2490
Note: ATSI
Central Support at Home: Northern Territory
The CareSide & 1300 854 080
The Good Meal Co. & 1800 155 255
Timber Creek Aged Care Service & 8975 0860
Note: ATSI
Titjikala Home Care Service & 8956 0863
Note: ATSI
Trilogy Care & 1300 459 190
Note: ATSI, CALD, LGBTIQ
Umbakumba Aged & Disability Service & 8996 4509
Note: ATSI - Packages for regional clients, not community specific
Greater Darwin
Abigail Mamas Healthcare Services
Pty Ltd & 0401 093 396
Note: African, Arabic, Asian, Austrian, Northern European
Ali-Curung Aged Care & 8964 1580
Note: ATSI
Alpurrurulam Aged Care & 07 4748 4800
Note: ATSI
Amoonguna Home Care Service & 8953 7618
Note: ATSI
Ampilatwatja Aged Care & 8956 9229
Note: ATSI
Anglicare NT Community Care Alice Springs & 8951 8000
Note: ATSI
Anglicare NT Community Care Darwin & 8985 0000
Note: ATSI
Anglicare NT Community Care East Arnhem & 8939 3400
Note: ATSI
Areyonga (Utju) Home Care Service & 8954 8254
Note: ATSI
Arlparra Aged Care & 8956 9010
Note: ATSI
ARRCS Community Care Darwin & 8982 5200
Note: ATSI
Ashlee Judd & 1300 364 243
Calvary Home Care Darwin & 1800 527 272
Note: NESB
Partner Profile Page: 79
Calvary Home Care Tiwi Islands & 1800 527 272
Note: ATSI
Partner Profile Page: 79
Care Next Door & 02 9666 7930
Care Services Australia & 1300 455 322
Central Desert Regional Council Aged Care Services & 8958 9500
Note: ATSI
Continuity Care Australia Pty Ltd & 1800 012 273
East Arnhem Regional Council Aged & Disability Services & 8986 8918
Note: ATSI - Packages for regional clients, not community specific
Elliott Aged Care & 8969 2167
Note: ATSI
Finke (Aputula) Home Care Service & 8956 0433
Note: ATSI
Five Good Friends Home Care Services & 1300 368 196
Partner Profile Page: 25
Galiwinku Aged & Disability Service & 8979 8811
Note: ATSI - Packages for regional clients, not community specific
Gapuwiyak Aged & Disability Service & 8970 3305
Note: ATSI - Packages for regional clients, not community specific
Golden Glow Nursing Services Darwin & 8927 2756
Note: ATSI
Golden Glow Nursing Services Katherine & Pine Creek & 8927 2756
Patty Health and Care Support Services & 7009 4495
Peppimenarti Aged Care Service & 8978 2377
Note: ATSI
Purple House Aged & Disability Care & 8953 6444
Note: ATSI
Ramingining Aged & Disability Service & 8970 3910
Note: ATSI - Packages for regional clients, not community specific
Reachwell Support Pty Ltd & 1300 473 224
Regis Home Care Darwin & 1300 188 740
Right at Home Northern Territory & 7919 7144
Note: Oxygen and enteral feeding supplement
Partner Profile Page: 53
North Eastern
Abigail Mamas Healthcare Services & 0401 093 396
Note: African, Arabic, Asian, Austrian, Northern European
Ali-Curung Aged Care & 8964 1580
Note: ATSI
Alpurrurulam Aged Care & 07 4748 4800
Note: ATSI
Amoonguna Home Care Service & 8953 7618
Note: ATSI
Ampilatwatja Aged Care & 8956 9229
Note: ATSI
Anglicare NT Community Care Alice Springs & 8951 8000
Note: ATSI
Anglicare NT Community Care Darwin & 8985 0000
Note: ATSI
Anglicare NT Community Care East Arnhem & 8939 3400
Note: ATSI
Areyonga (Utju) Home Care Service & 8954 8254
Note: ATSI
Arlparra Aged Care & 8956 9010
Note: ATSI
Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399
Note: ATSI
Roper Gulf Regional Council Community Services & 8972 9047
Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area
Southern Cross Care (SA, NT & VIC) Inc
Home Care Darwin & 8946 1824
Note: ATSI, CALD, LGBTIQ
Tangentyere Aged & Community Services (TACS) & 8951 4222
Note: ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement & who are linked with other service providers in remote communities. Food boxes also available.
TeamHEALTH & 8943 9600
Note: Packages for clients with mental health needs
Thamarrurr Aged Care Service & 8978 2490
Note: ATSI
The CareSide & 1300 854 080
The Good Meal Co. & 1800 155 255
Timber Creek Aged Care Service & 8975 0860
Note: ATSI
Titjikala Home Care Service & 8956 0863
Note: ATSI
Trilogy Care & 1300 459 190
Note: ATSI, CALD, LGBTIQ
ARRCS Community Care Darwin & 8982 5200
Note: ATSI
Ashlee Judd & 1300 364 243
Calvary Home Care Darwin & 1800 527 272
Note: NESB
Partner Profile Page: 79
Calvary Home Care Tiwi Islands & 1800 527 272
Note: ATSI
Partner Profile Page: 79
Care Next Door & 02 9666 7930
Care Services Australia & 1300 455 322
Central Desert Regional Council Aged Care Services & 8958 9500
Note: ATSI
Continuity Care Australia & 1800 012 273
East Arnhem Regional Council Aged & Disability Services & 8986 8918
Note: ATSI - Packages for regional clients, not community specific
Elliott Aged Care & 8969 2167
Note: ATSI
Finke (Aputula) Home Care Service & 8956 0433
Note: ATSI
Five Good Friends Home Care Services & 1300 368 196
Partner Profile Page: 25
Galiwinku Aged & Disability Service & 8979 8811
Note: ATSI - Packages for regional clients, not community specific
Gapuwiyak Aged & Disability Service & 8970 3305
Note: ATSI - Packages for regional clients, not community specific
Golden Glow Nursing Services Darwin & 8927 2756
Note: ATSI
Golden Glow Nursing Services Katherine & Pine Creek & 8927 2756
Note: ATSI
Guardian Nursing Agency & 1300 133 633
Gunbalanya Community Care & 8979 9478
Note: ATSI
Haasts Bluff (Ikuntji) Home Care Service & 8964 7103
Note: ATSI
Happy Living Home Care Packages & 1300 911 728
Umbakumba Aged & Disability Service & 8996 4509
Note: ATSI - Packages for regional clients, not community specific
Patty Health and Care Support Services & 7009 4495
Peppimenarti Aged Care Service & 8978 2377
Note: ATSI
Purple House Aged & Disability Care & 8953 6444
Note: ATSI
Ramingining Aged & Disability Service & 8970 3910
Note: ATSI - Packages for regional clients, not community specific
Reachwell Support & 1300 473 224
Regis Home Care Darwin & 1300 188 740
Anglicare NT Community Care Darwin & 8985 0000
Note: ATSI
Anglicare NT Community Care East
Arnhem & 8939 3400
Note: ATSI
Areyonga (Utju) Home Care Service & 8954 8254
Note: ATSI
Arlparra Aged Care & 8956 9010
Note: ATSI
ARRCS Community Care Darwin & 8982 5200
Note: ATSI
Ashlee Judd & 1300 364 243
Right at Home Northern Territory & 7919 7144
Note: Oxygen and enteral feeding supplement
Partner Profile Page: 53
Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399
Note: ATSI
Roper Gulf Regional Council Community Services & 8972 9047
Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area
Southern Cross Care (SA, NT & VIC) Inc Home Care Darwin & 8946 1824
Note: ATSI, CALD, LGBTIQ
Tangentyere Aged & Community Services (TACS) & 8951 4222
Note: ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement & who are linked with other service providers in remote communities. Food boxes also available.
TeamHEALTH & 8943 9600
Note: Packages for clients with mental health needs
Thamarrurr Aged Care Service & 8978 2490
Note: ATSI
Calvary Home Care Darwin & 1800 527 272
Note: NESB
Partner Profile Page: 79
Calvary Home Care Tiwi Islands & 1800 527 272
Note: ATSI
Partner Profile Page: 79
Care Next Door & 02 9666 7930
Care Services Australia & 1300 455 322
Central Desert Regional Council Aged Care Services & 8958 9500
Note: ATSI
Continuity Care Australia & 1800 012 273
The CareSide & 1300 854 080
The Good Meal Co. & 1800 155 255
Timber Creek Aged Care Service & 8975 0860
Note: ATSI
Titjikala Home Care Service & 8956 0863
Note: ATSI
Trilogy Care & 1300 459 190
Note: ATSI, CALD, LGBTIQ
Umbakumba Aged & Disability Service & 8996 4509
Note: ATSI - Packages for regional clients, not community specific
Patty Health and Care Support Services & 7009 4495
Peppimenarti Aged Care Service & 8978 2377
Note: ATSI
Purple House Aged & Disability Care & 8953 6444
Note: ATSI
Ramingining Aged & Disability Service & 8970 3910
Note: ATSI - Packages for regional clients, not community specific
Reachwell Support & 1300 473 224
Regis Home Care Darwin & 1300 188 740
Right at Home Northern Territory & 7919 7144
Note: Oxygen and enteral feeding supplement
Partner Profile Page: 53
Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399
Note: ATSI
Roper Gulf Regional Council Community Services & 8972 9047
Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area
Southern Cross Care (SA, NT & VIC) Inc Home Care Darwin & 8946 1824
Note: ATSI, CALD, LGBTIQ
Tangentyere Aged & Community Services (TACS) & 8951 4222
Note: ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement & who are linked with other service providers in remote communities. Food boxes also available.
TeamHEALTH & 8943 9600
Note: Packages for clients with mental health needs
Thamarrurr Aged Care Service & 8978 2490
Note: ATSI
The CareSide & 1300 854 080
The Good Meal Co. & 1800 155 255
Timber Creek Aged Care Service & 8975 0860
Note: ATSI
Titjikala Home Care Service & 8956 0863
Note: ATSI
Trilogy Care & 1300 459 190
Note: ATSI, CALD, LGBTIQ
Umbakumba Aged & Disability Service & 8996 4509
Note: ATSI - Packages for regional clients, not community specific
Patty Health and Care Support Services & 7009 4495
Peppimenarti Aged Care Service & 8978 2377
Note: ATSI
Purple House Aged & Disability Care & 8953 6444
Note: ATSI
Ramingining Aged & Disability Service & 8970 3910
Note: ATSI - Packages for regional clients, not community specific
Reachwell Support & 1300 473 224
Regis Home Care Darwin & 1300 188 740
Right at Home Northern Territory & 7919 7144
Note: Oxygen and enteral feeding supplement
Partner Profile Page: 53
Rocky Ridge Aged Care Facility & Katherine Community Care & 8972 3399
Note: ATSI
Roper Gulf Regional Council Community Services & 8972 9047
Note: ATSI - Services cover indigenous communities across several locations in Roper Gulf area
Southern Cross Care (SA, NT & VIC) Inc
Home Care Darwin & 8946 1824
Note: ATSI, CALD, LGBTIQ
Tangentyere Aged & Community Services (TACS) & 8951 4222
Note: ATSI - Provides services to ATSI clients in Alice Springs & surrounding areas & for short periods by arrangement & who are linked with other service providers in remote communities. Food boxes also available.
TeamHEALTH & 8943 9600
Note: Packages for clients with mental health needs
Thamarrurr Aged Care Service & 8978 2490
Note: ATSI
The CareSide & 1300 854 080
The Good Meal Co. & 1800 155 255
Timber Creek Aged Care Service & 8975 0860
Note: ATSI
Titjikala Home Care Service & 8956 0863
Note: ATSI
Trilogy Care & 1300 459 190
Note: ATSI, CALD, LGBTIQ
Umbakumba Aged & Disability Service & 8996 4509
Note: ATSI - Packages for regional clients, not community specific
Asian Abigail Mamas Healthcare Services 0401 093 396
ATSI Ali-Curung Aged Care 8964 1580
ATSI Alpurrurulam Aged Care 07 4748 4800
ATSI Amoonguna Home Care Service 8953 7618
ATSI Ampilatwatja Aged Care 8956 9229
ATSI Anglicare NT Community Care Alice Springs 8951 8000
ATSI Anglicare NT Community Care Darwin 8985 0000
ATSI Anglicare NT Community Care East Arnhem 8939 3400
ATSI Areyonga (Utju) Home Care Service 8954 8254
ATSI Arlparra Aged Care 8956 9010
ATSI ARRCS Community Care Darwin 8982 5200
ATSI Calvary Home Care Tiwi Islands 1800 527 272
ATSI Central Desert Regional Council Aged Care Services 8958 9500
ATSI East Arnhem Regional Council Aged & Disability Services 8986 8918
ATSI Elliott Aged Care 8969 2167
ATSI Finke (Aputula) Home Care Service 8956 0433
ATSI Galiwinku Aged & Disability Service 8979 8811
ATSI Gapuwiyak Aged & Disability Service 8970 3305
ATSI Golden Glow Nursing Services Darwin 8927 2756
ATSI Golden Glow Nursing Services Katherine & Pine Creek 8927 2756
ATSI Gunbalanya Community Care 8979 9478
ATSI Haasts Bluff (Ikuntji) Home Care Service 8964 7103
ATSI Hermannsburg (Ntaria) Home Care Service 8956 2994
ATSI Home Support Services (NT) 1800 854 300
ATSI Imanpa Home Care Service 8954 9059
ATSI Julalikari Council Community Care 8962 2463
ATSI Kakadu Community Care 8979 9478
ATSI Kalkarindji Daguragu Aged Care Service 8977 0130
ATSI Larrakia Nation Home Care Packages 8985 6811
ATSI Laynhapuy Homelands Aged Care 8939 1800
ATSI Ltyentye Apurte Community Care 8956 0899
ATSI Mala'la Aged Care & Community Services 8979 5474
ATSI Marthakal Homelands Health Service 8970 5515
ATSI Milingimbi Aged & Disability Service 8970 1713
ATSI Minyerri Aged Care 8975 9797
ATSI Mount Liebig Aged Care 8964 8024
ATSI Nauiyu Daly River Aged Care Service 8977 8900
ATSI Papunya (Warumpi) Home Care Service 8956 8968
Cultural Group Service Provider
Phone (08)
ATSI Peppimenarti Aged Care Service 8978 2377
ATSI Purple House Aged & Disability Care 8953 6444
ATSI Ramingining Aged & Disability Service 8970 3910
ATSI Rocky Ridge Aged Care Facility & Katherine Community Care 8972 3399
ATSI Roper Gulf Regional Council Community Services 8972 9047
ATSI Southern Cross Care (SA, NT & VIC) Home Care Darwin 8946 1824
ATSI Tangentyere Aged & Community Services (TACS) 8951 4222
ATSI Thamarrurr Aged Care Service 8978 2490
ATSI Timber Creek Aged Care Service 8975 0860
ATSI Titjikala Home Care Service 8956 0863
ATSI Trilogy Care 1300 459 190
ATSI Umbakumba Aged & Disability Service 8996 4509
ATSI Warruwi Community Care 8979 9478
ATSI Yarralin Walangeri Aged Care Service 8975 0839
ATSI Yirrkala
Aged Care Homes – suburb reference
A list of suburbs and the page references where all the Aged Care Homes in that suburb are listed. If a suburb/town is not listed, please refer to the next closest suburb.
Suburb / Town Page
Aberfoyle Park 125
Aldgate 120
Aldinga Beach 125
Angle Park 127
Ardrossan 136
Balaklava 136
Barmera 132
Belair 124
Bellevue Heights 124
Berri 132
Booleroo Centre 134
Bordertown 135
Brompton 122
Burra 133
Burton 128
Campbelltown 121
Ceduna 132
Christie Downs 125
Christies Beach 125 Clare 132 Cleve 132
Coober Pedy 132
Cowandilla 131
Cowell 133
Craigmore 126
Croydon Park 127
Crystal Brook 135
Cummins 133
Davoren Park 126
Daw Park 124
Elizabeth East 126
Elizabeth Park 127
Elizabeth Vale 127
Elliston 133
Encounter Bay 130
Enfield 127
Eudunda 133
Evanston Park 122
Everard Park 129
Felixstow 125
Findon 122
Flagstaff Hill 125
Freeling 123
Fulham 131
Fullarton 129
Gawler East 122
Gilles Plains 127, 129
Suburb / Town Page
Glen Osmond 121
Glenelg 123
Glenelg South 123
Glengowrie 123
Glynde 125 Golden Grove 129
Suburb / Town Page
Marleston 131
Mawson Lakes 128 McCracken 130 McLaren Vale 126
Meningie 136
Millicent 136 Minlaton 136 Moonta 132
Morphett Vale 126
Morphettville 123
Suburb / Town
Heights 126
Ingle Farm 128
Jamestown 134
Joslin 125 Kadina 132 Kapunda 123 Karoonda 133 Keith 135
Kensington Gardens 121
Kilburn 127 Kimba 133
Kingscote 123 Kingston SE 133
Kingswood 124
Klemzig 127 Lameroo 135
Largs Bay 127
Largs North 127 Laura 134
Leabrook 121
Lightsview 127
Aged Care Homes
The Aged Care Homes tables on the following pages provide an overview of aged care homes in your council district, including key features and services offered by each provider. You’ll find contact details, location information, and indicators such as whether the home offers respite care, dementia support, palliative care, or retirement living onsite. These descriptions are designed to help you quickly identify the services that matter most to you or your loved one.
For more detailed information, contact the provider directly using the phone number listed, or visit agedcareguide.com.au.
Aged Care homes - how to read
Aged Care Homes/Facilities arranged by Council District, Suburbs and then Home/Facility Name
Booked Respite Beds
Dedicated respite beds that must be booked in advance. A prior assessment by an Aged Care Assessment Team (ACAT) is required.
Extra Services
Accommodation that includes a higher standard of comfort, with added options such as enhanced meals and entertainment, available at an additional cost to the resident.
Pets on Premises
The facility owns pets, such as dogs or cats, that interact with residents. Some facilities may also allow you to bring a small pet with you – check with the provider.
Secure Dementia Unit
A dedicated and secure area within the facility that provides specialised care for people living with dementia.
Secure Garden
A gated outdoor garden space that is safely enclosed, designed for residents – particularly those with dementia – to enjoy recreation or therapeutic activities.
Specialist Palliative Care
Specialised end-of-life care provided within the aged care facility. Staff are trained in pain relief, symptom management, and supporting quality of life during this time.
Transition Care Beds
Short-term care beds that support older people after a hospital stay. These beds offer time and services to help improve independence in a non-hospital environment.
Culturally Specific
Services that support people from culturally and linguistically diverse backgrounds. While care is inclusive of everyone, staff have knowledge of specific cultural needs, traditions or languages.
Retirement Living Onsite
Independent retirement living units or a retirement village located on the same site as the aged care facility, offering easy access between levels of care.
Aged Care Homes – Metropolitan SA
Council
North Adelaide 5006
Aldgate 5154
Gumeracha 5233 Gumeracha District
5153
5241
5142
5244
Goolwa 5214
Southern Cross Care Sandpiper Lodge RC
Port Elliot 5212
Resthaven Port Elliot
Strathalbyn 5255 Estia Health Strathalbyn
Council
Pleasant 5235
Nuriootpa 5355
Barossa Village Residential
Tanunda 5352 Lutheran Homes Barossa Res
Williamstown 5351
Wirraminna
Aged Care Homes – Metropolitan SA
Glen Osmond 5064
Glen
Kensington Gardens 5068
Leabrook 5068
Resthaven Leabrook
5072
5065
(SA) Council
Campbelltown 5074
Aged Care Homes – Metropolitan SA
Brompton 5007
Ashman Grove Residential Aged Care 58 Chief
Ridleyton Greek Home for the Aged 89 Hawker St
St Anna's Residential Care Facility 41 Burley Griffin Blvd 8346 0955
Findon 5023
Grange 5022
Seaton 5023
5024
West Croydon 5008
5021
Evanston Park 5116
Gawler East 5118
Aged Care Homes – Metropolitan SA
Glenelg 5045
Uniting
Glenelg South 5045
Hove 5048
5044
5048
KANGAROO ISLAND Council
Kingscote 5223
Freeling 5372
Wheatfields
Kapunda 5373
Glengowrie 5044
5043
5043
ACH Group Residential Care
Aged Care Homes – Metropolitan SA
Aged Care Homes – Metropolitan SA
Felixstow 5070
Uniting
Glynde 5070 Lutheran
Norwood 5067
St Peters 5069
Aged Care Homes –
Aberfoyle Park 5159
Aldinga Beach 5173
Christie Downs 5164
Christies Beach 5165
Flagstaff Hill 5159
Estia
Aged Care Homes – Metropolitan SA
Hackham 5163
Bolton Clarke
Happy Valley 5159
5163
Vale 5162
5161
5167
Seaford 5169
Woodcroft 5162
Craigmore 5114
5112
Aged Care Homes – Metropolitan SA
Council
Elizabeth Park 5113
Elizabeth Vale 5112
Smithfield 5114
Angle Park 5010
Croydon Park 5008
St Basil's Homes
Gilles Plains 5086
Kilburn 5084
Klemzig 5087
Infinite
Klemzig
Largs Bay 5016
Southern Cross
Largs North 5016
Lightsview 5085
Helping
Oakden 5086
Oakden Green
Rosewater 5013
Southern
Semaphore 5019
Semaphore
Semaphore
Aged Care Homes – Metropolitan SA
Aged Care Homes – Metropolitan SA
SALISBURY Council continued
Salisbury North 5108
UnitingSA
Salisbury South 5106
Valley View 5093 Estia
Walkley Heights 5098 Calvary
Ridgehaven 5097
Bolton
Agnes 5097
5035
5063
Aged Care Homes – Metropolitan SA
UNLEY Council continued Malvern 5061
Resthaven Malvern
Myrtle Bank 5064
Wayville 5034
5211
5211
5211
WALKERVILLE Council
Walkerville 5081
Aged Care Homes – Metropolitan SA
WEST TORRENS Council
Cowandilla 5033
Calvary Flora McDonald 206 Sir Donald Bradman Dr 1800 527
Fulham 5024
Villa St Hilarion Fulham 21 Farncomb Rd 8235 9055
Lockleys 5032
Estia Health Lockleys 8 Mellor Ave 1300 682 833
Serene Residential Care Services 1 Myzantha St 8443 7733
St Raphael's Home for the Aged 2 Franciscan Ave 8353 6022
Marleston 5033
Regis Marleston 18 Cudmore Tce 1300 998
North Plympton 5037
Southern Cross Care Bucklands Res Care 333 Marion Rd 1800 852 772
Southern Cross Care
The Pines Lodge RC 342 Marion Rd 8292 1800
West Beach 5024
Southern Cross Care West Beach RC 655-671 Burbridge Rd 8353 3044
YANKALILLA Council Yankalilla 5203
Edenfield Family Care, Yankalilla 175 Main South Rd 8159 3530
Aged Care Homes - Regional SA
Aged Care Homes - Regional SA
Yahl 5291
Karoonda 5307 Karoonda
Kimba 5641
Kimba
Kingston SE 5275
Cummins 5631 Cummins
Aged Care Homes - Regional SA
Aged Care Homes - Regional SA
Renmark 5341
Lameroo 5302
Lameroo
Pinnaroo 5304
Pinnaroo
STREAKY BAY
Streaky Bay 5680
Streaky
Bordertown 5268 Bordertown
5267
Aged Care Homes - Regional SA
Meningie 5264
Jallarah
Tailem Bend 5260
TUMBY BAY Council
Tumby Bay 5605
Tumby
Hamley Bridge 5401
5520
Millicent 5280 Boneham
Penola 5277
Whyalla 5600
Wudinna 5652
Ardrossan 5571
5573
5575
Aged Care Homes - Northern Territory
ALICE SPRINGS Council
Alice Springs 0870
Hetti Perkins Home for the Aged 9 Percy Ct 8952 5811
Old Timers Village 446 South Stuart Hwy 8952 2844
BARKLY Council
Tennant Creek 0860
Pulkapulkka Kari Flexible Aged Care Serv 50 Peko
DARWIN Council
Coconut Grove 0810
Fannie Bay 0820
Southern Cross Care Pearl Supported Care 11 Waratah Cr 8946
Tiwi 0810
Regis Tiwi
KATHERINE Council
Katherine 0850
Kalano Aged Care Service Kalano Com'ty,
MACDONNELL Council
Kaltukatjara 0872
Tjilpi Pampaku Ngura Flexible Aged Care Service
Mutitjulu 0872
Nganampa Ngura Mutitjulu-nya Flexible ACS
PALMERSTON Council
Farrar 0830
Terrace Gardens
ROPER GULF Council
Borroloola 0854
Malandari Aged Care Centre
TIWI ISLANDS Council
Wurrumiyanga 0822
Calvary Mulakunya Flexible Aged
Maningrida 0822
Mala'la Aged Care & Com'ty Services
WEST DALY Council
Wadeye 0822
Thamarrurr Aged
Aged Care Homes with extra services South Australia
Retirement Living South Australia
Retirement Living South Australia
Retirement Living South Australia
Retirement Living South Australia
Supported Residential Facility – South Australia
Supported Living – South Australia
Culturally Appropriate Aged Care Homes South Australia
Cultural Group Name
ATSI Aboriginal Elders Village 8287 1454
ATSI Cleve Hospital & Crestview Hostel 8628 2399
ATSI Edenfield Family Care Nerrilda 8641 0043
ATSI Seaview Village 8625 2590
ATSI Umoona Aged Care (Tjilpi Tjuta Kanyini) 0417 880 921
ATSI Wami Kata Old Folks Home 8641 1233
CALD Bene Aged Care St Paul's Hahndorf 8131 2000
CALD Bene Campbelltown 8397 0200
CALD Bene Italian Village - St Agnes 8397 0200
CALD Bene St Clair 8397 0200
CALD North Eastern Community Residential Aged Care Facility 8366 8261
CALD Para Hills Residential Care 8282 5400
CALD St Anna's Residential Care Facility 8346 0955
CALD St Basil's Homes (SA) - Aegean Village 7424 0900
CALD St Basil's Homes (SA) - Croydon Park 7424 0900
CALD St Basil's Homes (SA) - St Peters 7424 0900
CALD Uniting Communities Aldersgate Residential Aged Care 8206 0411
CALD Uniting Communities Murray Mudge Aged Care 8375 1111
Dutch Rembrandt Court (Residential) 8198 0300
Estn
European Pennwood Village 8341 0401
Estonian Amber Aged Care 8465 5500
European Pennwood Village 8341 0401
European Rembrandt Court (Residential) 8198 0300
European The House of St Hilarion 8409 1500
Filipino Para Hills Residential Care 8282 5400
German All Care Aged Care - The Vales 8321 0100
German Para Hills Residential Care 8282 5400
Cultural Group Name Phone (08)
Greek All Care Aged Care - The Vales 8321 0100
Greek Para Hills Residential Care 8282 5400
Greek Ridleyton Greek Home for the Aged 8340 1155
Greek St Basil's Homes (SA) - Aegean Village 7424 0900
Greek St Basil's Homes (SA) - Croydon Park 7424 0900
Greek St Basil's Homes (SA) - St Peters 7424 0900
Hungarian Clayton Church Homes - Magill Manor Residential Aged Care 8165 6400
Hungarian Oakden Green Aged Care 8261 3688
Indian All Care Aged Care - The Vales 8321 0100
Italian All Care Aged Care - The Vales 8321 0100
Italian Bene Aged Care St Paul's Hahndorf 8131 2000
Italian Bene Campbelltown 8397 0200
Italian Bene Italian Village - St Agnes 8397 0200
Italian Bene St Clair 8397 0200
Italian Para Hills Residential Care 8282 5400
Italian St Joseph's House Residential Care Facility 8632 1450
Italian The House of St Hilarion
Russian All Care Aged
Culturally Appropriate Aged Care Homes Northern Territory
ATSI Calvary Mulakunya Flexible Aged Care Service 1800 527 272
ATSI Hetti Perkins Home for the Aged 8952 5811
ATSI Juninga Centre 8948 0442
ATSI Kalano Aged Care Service 8971 1999
ATSI Katherine Hostel 8972 1407
ATSI Mala'la Aged Care & Community Services 8979 5474
ATSI Malandari Aged Care Centre 8975 6716
Pulkapulkka Kari Flexible Aged Care Service
1222
Rocky Ridge Aged Care Facility & Katherine Community Care 8972 3399 ATSI Thamarrurr Aged Care Service 8978 2490
Tjilpi Pampaku Ngura Flexible Aged Care Service 8956 7262
Centre Based Care (CBC) South Australia
ANFE Day Care Program
Torrensville 8234 5550
Association of Ukrainians in SA Inc Hindmarsh 8340 2434
Bene
Beyond Blindness (Blind Welfare Association) Social Activities Centre (East, North, West) Gilles Plains 8367 6088
Beyond Blindness (Blind Welfare Association) Social Activities Centre (South) Christies Beach 8367 6088
Calvary Home Care - Respite Cottage Port Augusta Port Augusta 1800 527
Carers & Disability Link Barossa
Nuriootpa 8562 4000
Carers & Disability Link Clare Clare
Carers & Disability Link Kadina Kadina 8562
Chinese Welfare Services of SA
City of Burnside Social Support Programs
City of Charles Sturt Community Centres
City of Marion Neighbourhood Centres
City of Marion Positive Ageing & Inclusion
Adelaide 8212 2988
Tusmore 8366 4144
Woodville 8408 1279
Sturt 8375 6703
Sturt 8375 6649
City of Onkaparinga Active Ageing Services Noarlunga Centre 8384 0666
City of Playford Social Support Programs
City of Salisbury Seniors Centres
Elizabeth 8256 0355
Salisbury 8406 8525
Commonwealth Home Support Program (CHSP) with ECH Parkside 1300 275 324
Creative Therapy Adelaide
Eastwood Community Centre
ECH Day Programs
EPSA Health & Rehabilitation Centre
GOCSA Community Care Services
Goolwa Health, Fitness and Home Care
Greek Welfare Centre Services
GSASA Community Services North & West
Torrensville 7080 4618
Eastwood 8373 2225
Adelaide 1300 275 324
Belair 8186 2424
Adelaide 7088 0500
Goolwa 1800 920 492
Torrensville 8212 5100
West Croydon 8340 3889
GSASA Community Services South Morphett Vale 8340 3889
Health Focus Community Services
Hungarian Caritas Society in SA
JCS Home & Community Support
Lutheran Homes Barossa Club Connections
MACASA Community Services
Matthew Flinders Day Centre
Polish Aged Care Seniors Support
Rembrandt Living Social Groups
Port Augusta 8641 9191
Norwood 8333 0376
St Morris 8363 5400
Tanunda 8563 7777
Cheltenham 8241 0266
Port Lincoln 8683 0262
Adelaide 8232 1464
Adelaide 8198 0300
Resthaven Murray Mallee Hills Community ServicesLittlehampton Littlehampton 8534 2600
Resthaven Respite & Carer Support Services
Metropolitan Adelaide Unley 8198 2060
Resthaven Respite & Carer Support Services Regional South Australia Unley 1300 136 633
Southern Cross Care Willow Fern Cottage Respite
Southern Cross Care Myrtle Cottage Respite
Mount Barker 1800 852 772
Myrtle Bank 1800 852
Note: 1. Services for clients who are legally blind. - people pay for meals and social activity. 2. Services for clients with low vision or who are blind 3. Day/overnight services and dementia specific program available 4. Programs include services for clients with mental health concerns 5. Includes short or long-term day or overnight respite
Centre Based Care (CBC) South Australia
Name Suburb Phone (08)
SSH Connect Day Care Programs
Seaton 8409 1500
St Basil's Homes (SA) - Plateia Day Respite Program Mile End 7424 0915
Support at Home program with ECH Parkside 1300 275 324
The Pines Cottage Respite Netley 1800 852 772
Uniting Communities Allied Health Services Prospect 8202 5900
ViWa Home Care Services Mawson Lakes 8359 4115
Note: 1. Holiday & weekend services also available
Centre Based Care (CBC) Northern Territory
Name Suburb Phone (08)
Ali-Curung Aged Care
Alpurrurulam Aged Care
Ampilatwatja Aged Care
Ali-Curung 8964 1580
Alpurrurulam via Mount Isa 07 4748 4800
Ampilatwatja 8956 9229
Anglicare NT Community Care Alice Springs Alice Springs 8951 8000
Anglicare NT Community Care East Arnhem
Arlparra Aged Care
ARRCS ROST Alice Springs McNair House
Nhulunbuy 8939 3400
Utopia 8956 9010
Araluen 8982 5200
ARRCS ROST Darwin Stuart Park 8982 5200
ARRCS ROST Palmerston Driver 8982 5200
Belyuen Aged Care Imabulk Centre
Central Desert Regional Council Aged Care Services
Belyuen 8978 5140
Alice Springs 8958 9500
Elliott Aged Care Elliott 8969 2167
Galiwinku Aged & Disability Service
Julalikari Council Community Care
Kintore Flexible Aged Care Service
Mala'la Aged Care & Community Services
Malandari Aged Care Centre
Mungkadinamanja Flexible Aged Care Service
Galiwinku 8979 8811
Tennant Creek 8962 2463
Kintore via Alice Springs 8956 8759
Maningrida 8979 5474
Borroloola 8975 6716
Angurugu 8987 4610
Nganampa Ngura Mutitjulu-nya Flexible Aged Care Service
Mutitjulu 8956 2651
Old Timers Village Alice Springs 8921 4983
Pulkapulkka Kari Flexible Aged Care Service Tennant Creek 8962 1222
Regis Day Respite & Day Therapy Centre Tiwi Tiwi 1300 765 340
Rocky Ridge Aged Care Facility & Katherine Com'ty Care Katherine 8972 3399
Roper Gulf Regional Council Social Support Groups Katherine 8972 9047
Tjilpi Pampaku Ngura Flexible Aged Care Service Kaltukatjara 8956 7262
Note 2
Note: 1. Service provider for consumers in Gove Peninsula 2. Includes services for ATSI clients & those who are socially isolated or who have memory loss 3. Services cover ATSI communities across several locations in Roper Gulf area
Day Therapy Centres (DTC) South Australia
Wellbeing
ACH Group Health & Wellbeing Services at Glenelg Health Studio
ACH Group Health & Wellbeing Serv at Rostrevor Health Studio
Altaira
8344 6400
Carmelite Health & Wellness Centre Myrtle Bank 1800 920
Commonwealth Home Support Program (CHSP) with ECH Parkside 1300
Country Health Connect Naracoorte Healthy Living Program Naracoorte 1800 944 912
Creative Therapy Adelaide
Developing UR Life
ECH Wellness Centres
EPSA Health & Rehabilitation Centre
Goolwa Health, Fitness and Home Care Goolwa 1800 920 492
Southern Cross Care The Philip Kennedy Centre Health & Fitness Centre Largs Bay 1800 920
Southern Cross Care
The Pines Health & Fitness Centre
Support at Home program with ECH
Uniting Communities Allied Health Services
Note: 1. Support for people with Parkinson's disease, Multiple Sclerosis, cardiac issues, diabetes 2. Services for reablement & restorative care 3. Transport can be organised if required 4. Includes falls prevention, home safety assessments
Day Therapy Centres (DTC)
Northern Territory
Name Suburb Phone (08)
Old Timers Village Alice Springs 8921 4983
Regis Day Respite & Day Therapy Centre Tiwi Tiwi 1300 765 340
Southern Cross Care Pearl Health & Fitness Centre Fannie Bay 8946 1803
Note: 1. Includes Hydrotherapy services
ATSI Aboriginal, Torres Strait Islander CALD Culturally and Linguistically Diverse CC Care Community LGBTIQ Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning NESB Non-English Speaking Background SRF Supported Residential Facility. Ethnic/cultural notes should not imply exclusivity. All facilities are multicultural.
Products & Services
Advocacy and Information
Bene Aged Care - Volunteer Program 8131 2000 15
Care Finders
Potts Duhring Financial Advisors
See Differently with the Royal Society for the Blind of SA
Senexus
8306 4400 11, 45
1300 684 402 21
1300 944 306 119
8344 1991 39 Assessments
Life Care
1300 555 220 101, OBC
Right at Home Adelaide Central 8318 7926 53
Right at Home Northern Territory 7919 7144 53
Right at Home RightCare 07 3054 1360 53
See Differently with the Royal Society for the Blind of SA
Yellow Door Care
Assistive Technology
Salvos Home Care SA
See Differently with the Royal Society for the Blind of SA
Yellow Door Care
Case Management
Life Care
1300 944 306 119
8362 3033 55, 75, 103
1300 111 227 45
1300 944 306 119
8362 3033 55, 75, 103
1300 555 220 101, OBC
Right at Home Adelaide Central 8318 7926 53
Right at Home Northern Territory 7919 7144 53
Right at Home RightCare 07 3054 1360 53
See Differently with the Royal Society for the Blind of SA
Yellow Door Care
Dementia Advisors
Life Care
Yellow Door Care
End of Life
Bene Aged Care - Volunteer Program
Simplicity Funerals
Yellow Door Care
1300 944 306 119
8362 3033 55, 75, 103
1300 555 220 101, OBC
8362 3033 55, 75, 103
8131 2000 15
1300 556 222 72-73
8362 3033 55, 75, 103
Products & Services
Name
Financial Services
Financial Success SA - Aged Care Specialists 8223 6880 23
Potts Duhring Financial Advisors
1300 684 402 21
Senexus 8344 1991 39
Funeral Homes
Simplicity Funerals
with the
944 306 119 Yellow Door Care 8362 3033 55, 75, 103
Legal and Mediation
Senexus 8344 1991 39
Medication Management
Door Care
3033 55, 75, 103
Definition of terms
24-hour On-site Supervision – A person(s) who is/are employed to work in an aged care home and will respond to requests for assistance when regular staff are off duty.
Aged Care Assessment Team (ACAT) – Now under the Single Assessment System. Assess and approve older people for Australian Government-subsidised aged care services.
Aged Care on Site – The retirement village has an aged care facility at the same location.
ATSI – Services offered to older Aboriginal & Torres Strait Islander people and their carers.
Booked Respite Beds – Dedicated beds that carers can book in advance.
CALD – Services offered to culturally and linguistically diverse older aged people and their carers.
Care Community (CC) – Private self-contained accommodation run by approved providers where you can access 24/7 care through government-funded Support at Home or privately funded supports, as a genuine alternative to a nursing home.
Care Plan – Developed by the service providing your care; outlines care needs and instructions on how these needs will be met.
Carer Gateway – This online resource and helpline provides support by linking carers to information, counselling, respite and other services.
Centre-based Care (CBC) – Services, respite and activities for social and recreational independence in a ‘centre setting’ for aged/frail clients and their carers.
CHSP Funded – An in-home or centre-based care service funded by the Commonwealth Home Support Programme government initiative.
Communal Facilities – Shared facilities for residents such as a community hall, swimming pool or bowling green.
Consumer-directed Care (CDC) – Allows you to control the types of care you access, how it is delivered and who provides that care. All Support at Home are delivered on a CDC basis.
Daily Accommodation Payment (DAP) – This is a daily payment to a government-funded aged care facility, paid periodically, for example, monthly. This is not a refundable payment.
Day Therapy Centre (DTC) – Allied health/therapy services to develop or maintain physical and psychological independence in a ‘centre setting,’ provided to aged/frail clients and their carers. Includes clients with dementia and disability.
Dementia Services – Services offered to clients with dementia and/or challenging behaviours, as well as their carers.
Domestic Assistance – Help with washing clothes, cleaning the property and minor meal preparation.
Donor Funded – The purchase price or entry contribution of a dwelling by a resident in a retirement village, may be subsidised by a not-for-profit organisation.
Extra Services Beds/Places – Places at an aged care facility for which residents receive a higher standard of accommodation, food and services for an additional charge.
Home Maintenance/Gardening – Help with replacing tap washers and light globes, minor weeding and sweeping outdoors, minor carpentry repairs and gutter cleaning.
Independent Living Unit (ILU) – Sometimes referred to as a ‘villa’ or ‘apartment’ and located in a retirement village.
LGBTIQ – Some aged care services offer specific care to Lesbian, Gay, Bisexual, Transgender, Intersex and Questioning residents.
Meals &/or Shopping – Delivery of fresh and frozen meals or transport for food shopping (CBC – meals or light refreshments provided at the centres).
Medication Supervision – Service provider attends the client’s home daily to assist in dispensing medication.
Multi-purpose Service (MPS) – Located in centre settings and some residential aged care facilities. They deliver a mix of aged care, health and community services.
NESB – Services offered to non-English speaking background older aged people and their carers.
Nursing &/or Palliative Care – Registered or enrolled nurses visiting the home to dispense medication, wound management, convalescent care, pain management and palliative care.
Personal Care – Assistance with personal hygiene, washing, showering, bathing, dressing, feeding and toileting; CBC clients receive care at the centre.
Pharmaceutical Deliveries – The delivery of medications by a service provider directly to the client or older person's home.
RAD/DAP Combination – This includes both partial lump sum and daily payments for aged care accommodation.
Refundable Accommodation Deposit (RAD) – This is paid as a lump sum when entering a government-funded aged care facility and refunded, minus agreed deductions, when leaving the facility.
Regional Assessment Service (RAS) – In-home assessments of new and existing clients/carers for CHSP services.
Rental Accommodation (RA) – Villas, units or ILUs available for rent in a retirement village.
Resident Funded/Licence to Occupy/Purchase – Residents purchase a loan/licence agreement for a dwelling in aged care home or purchase on a freehold basis.
Respite Care – Services provided so a client or their carer can take a break from their daily routine. Includes care in the client’s home, at a day centre or in an aged care facility.
Retirement Living (RL) – The site has retirement living accommodation.
Secure Dementia Unit – A secure, specialised ward, wing or unit for people with dementia and/or challenging behaviours.
Service Fee – A fee to cover the services offered by a retirement village, including maintenance, improvements, utilities and council rates, etc.
Serviced Apartment – Usually one or two bedrooms and provides residents with some domestic and ‘hotel-like’ services such as cleaning, laundry and personal care. Services may be provided on a fee for service basis.
Single Bedrooms With Ensuites – This facility offers (a number of) single bedrooms with attached bathroom. Might not be every room in the home.
Small Pets Welcome – The site has a policy for residents enabling them to have small pets but it's dependent on the type, size and care needs.
Social &/or Recreational Support – The client participates in social or recreational activities, either in their home or at a community, day or recreational centre.
Supported & Assisted Living (SL) – Supported & assisted living communities offer accommodation and care to residents on a fee-for-service basis without government funding.
SRF Support Residential Facility – Privately run aged care facility that provides similar accommodation and care to that of a government-funded facility but without the funding support.
Transport – Organising or providing transport services such as bus, taxi, private car, etc.
