City of Downey – Outreach & Engagement September 2025
159
68
9
Client Interactions
Clients Enrolled
Positive Exits
109 Total Services (Case Management, Transportation, Documentation, Medical/Mental Health Treatment, etc.)
19
4 Exits to Shelter
4 Exits to Temporary Housing
Exits to Permanent Housing
SUCCESS STORY
(City Net partners with outside agencies to
For the past year, case managers have
connect clients with specific care
worked with a client who has tried a few
requirements)
different shelters but never found a good fit
1 Document-Ready Clients
1
Case Management and referrals
(This process takes about 3-6 months on average to gather ID and Social Security cards, birth certificates, and medical documentation)
due
to
hometown
their and
distance her
goal
from to
rebuild
connections with friends and family. While City Net has tried to connect the
client to shelters that better fit the client's needs, the client's lack of documentation. Case
managers
assisting
the
replacement
quickly
client ID
pivoted
with
and
getting
starting
to a her
documentation process. (continued on page 3).
OUTREACH HOT SPOTS:
her
One hotspot the team encountered was at 9612 Ardine St at Rio San Gabriel Park, and all along Firestone Blvd. City Net continues to place referrals to The Salvation Army Bell shelter.