City of Downey – Outreach & Engagement November 2025
107
87
5
Client Interactions
Clients Enrolled
Positive Exits
99 Total Services (Case Management, Transportation, Documentation, Medical/Mental Health Treatment, etc.)
30
4
Case Management and referrals
Exits to Shelter
connect clients with specific care requirements)
0
4
Exits to Temporary Housing Document-Ready Clients
1
average to gather ID and Social Security
Exits to Permanent Housing
documentation)
OUTREACH HOT SPOTS:
SUCCESS STORY
(City Net partners with outside agencies to
(This process takes about 3-6 months on
cards, birth certificates, and medical
In
November,
case
managers
completed a referral for a client who has been long-resistant to services. Over the past several months, City Net
has attempted to engage this client, but
due
experiences
to
the with
client's
past
homelessness
resources, he refused each time. Still, the case managers would provide snack packs and hygiene packs to the client when they met, (Continued on page 3)
The team focused outreach efforts on two main areas in Downey: around City Hall and along Firestone Boulevard. Since more clients have been appearing in these areas, case managers emphasized engaging individuals and connecting them to the Salvation Army Bell Shelter and interim housing opportunities.