City of Downey – Outreach & Engagement December 2025
137
89
9
Client Interactions
Clients Enrolled
Positive Exits
106 Total Services (Case Management, Transportation, Documentation, Medical/Mental Health Treatment, etc.)
18
6
Case Management and referrals
Exits to Shelter
1
1
Exits to Temporary Housing Document-Ready Clients
2
average to gather ID and Social Security
Exits to Permanent Housing
documentation)
OUTREACH HOT SPOTS:
SUCCESS STORY
(City Net partners with outside agencies to
(This process takes about 3-6 months on
cards, birth certificates, and medical
connect clients with specific care
One morning, City Net received a call
requirements)
from the Downey Police Department while cleaning up the Rio San Gabriel Riverbed about two brothers who
were experiencing homelessness and looking
for
services.
When
case
managers met with the family, the brothers explained how they had family out of state and would love to reconnect if they had a way to contact them
and
explain
their
current
situation, (Continued on page 3)
Teams focused on two primary hotspots in December, around the Ricks Motel, which then spread to further storefronts up and down Firestone Boulevard. Due to inclement weather, case managers sought to place more referrals to the Salvation Army Bell Shelter and Interim Housing referrals to help individuals stay out of the elements this month.