City of Downey – Outreach & Engagement October 1, 2024 – March 31, 2025
261
79
16
Client Interactions
Clients Enrolled
Positive Exits
156 Total Services (Case Management, Transportation, Documentation, Medical/Mental Health Treatment, etc.)
19
12
Case management and referrals
Exits to Shelter
4 Exits to Temporary Housing
Exits to Permanent Housing
5 (This process takes about 3-6 months on average to gather ID and Social Security cards, birth certificates, and medical documentation
OUTREACH HOT SPOTS:
SUCCESS STORY
agencies to connect clients with
A young mother with three children
specific care requirements
has been working with City Net for the past two months. City Net referred to
Document-Ready Clients
0
(City Net partners with outside
the SPA 7 family solutions center, where The Whole Child reached out to connect with the family. Since the family needed their vital identifying documents updated to complete their intake, they worked with their case managers
to
get
their
birth
certificates reordered (Continued on page 3).
In March, teams found the most traction with outreach around: an Arco Gas on Firestone Boulevard, and the San Gabriel Riverbed Bridge near a car dealership. The team continues to make referrals to Salvation Army to help people get off the streets, recognizing that these areas are highly trafficked areas for people experiencing homelessness.