Ferndown & Bournemouth Directory 128x185_Ferndown & Bournemouth Directory 128x185 18/09/2013
BEDS, MATTRESSES, CARPETS, FLOORING& BEDROOM FURNITURE
In this issue... Local businesses Local News
- It’s Panto Time! - The Samaritans in Bournemouth - Healthwatch Dorset Champions
Prize Wordsearch - Win tickets to The Pavilion Festive Gift Fair
Regular Features - Adventures of Nellie
- Dorset Wildlife Trust: Facts about Bats
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- My Local Maps: Talbot Woods & Queens Park
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Page 1
Introduction
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The Bournemouth Directory Series Queens Park & Talbot Woods Edition Edition 32
Published by:
Stephen & Debbie Corney at Dorset Publications
Telephone:
01202 894397
Email: info@thebournemouthdirectory.co.uk
Copy deadline for the November edition: 25th October 2013
Disclaimer: Whilst every care has been taken to ensure that data in this publication is accurate, the publisher cannot accept any liability to any party to loss or damage caused by errors or omissions resulting from negligence, accident or any other cause. The Bournemouth Directory does not officially endorse any advertising material included within the publication. No part of this publication may be reproduced, stored in any retrieval systems or transmitted in any form, without prior permission of the publisher.
Dear Talbot Woods & Queens Park! We hope you enjoy your very own new edition from The Bournemouth Directory Series – The Talbot Woods and Queens Park Directory! There is a useful map of the area in the centre. There is also a handy index at the back which tells you all that is in the little book. Do use the trades and services inside and please let them know that you found their details in The Talbot Wood and Queens Park Directory. This makes all the difference. I love to hear that the local trades are getting business! There are also articles for you to read, so do get a cuppa and sit and have a well deserved rest. We have our own ‘Adventures of Nellie Story’ on pages 22 and 23. This is the Dorset Publications Campervan and we tell you about a place we have visited in the last month. It may just give you an idea of somewhere different to go at the weekend. We went to Compton Abbas Airfield last weekend and we definitely recommend it. There is also a crossword and a prize wordsearch, so do fill that in and send it off to us….you may well be the lucky winner! Oh yes… it is coming into Panto season and Stephen was lucky enough to interview Chris Jarvis. You can read all about him on page 14! If you know of a local group or club that would benefit from some free promotion please let them know about us. If you have a business and would like to promote yourselves do give me a call. We have excellent rates and give a free editorial with a 3 months booking. Stephen and I hope that you have a great month of October. Best wishes,
Debbie & Stephen Corney
Useful Numbers Local Police Bournemouth Airport Central Library Emergency Electric
101 01202 364000 01202 454848 0800 028 0247
Royal B’mouth Hosp Bournemouth Council Sembcorp Water Emergency Gas
01202 303626 01202 451451 01202 590059 0800 111 999
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Community News
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THE SAMARITANS We have had a branch in Bournemouth for over fifty years now and intend to continue to offer our service to the community for many more years! When we first started we ran a telephone service and callers could come to the centre and talk to us face to face. Nowadays we continue with both these methods of contact but also have e-mail and text services. We are completely confidential and remain in contact as long as we can assist callers. We do not give advice but give our callers time to express their own thoughts and perhaps fears. We are there 24/7 every day of the year. We are well aware that some problems often seem worse in the early hours of the morning and if you want to speak to someone an answerphone will not be of any help. All of our 200+ branches offer exactly the same service and we welcome new volunteers who are all given training. Support is given to various other organisations in the community. Mental health, domestic violence, Care Homes, Dorchester Prison (where we train Listeners), Bournemouth University, Network Rail and we are continually adding to the list. Our Charity Shop, which is at 246 Old Christchurch Road - just down from the Lansdowne, is absolutely
IN
BOURNEMOUTH
packed with goodies. Clothes, bric a brac, books, children’s toys and clothes, bedding, curtains, etc. Support volunteers are needed to help with the sorting, serving, window dressing etc. Donations welcomed. As we are totally self-funding our Friends Committee raise much needed funds. If you have ideas for fund-raising or are able to offer time for tin collections please get in touch. Talks are also given to local organisations, both large and small. We tell you more about us and then let our audience ask whatever questions they wish. We would be very pleased to give a talk to your organisation. Maria Outreach Director (01202 558090)
Samaritans offer 24 hour confidential support Visit us at 1 Durrant Road, Bournemouth between 9am - 9pm or call us on
01202 551999 or 08457 90 90 90 You can now email Samaritans
jo@samaritans.org
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Focus on Francis Poole, the Royal Bournemouth and Christchurch hospitals provide respected and highly regarded NHS care to hundreds of thousands of patients in east Dorset every year. In national assessments and reports, these hospitals consistently perform at a high level against a range of key standards and quality indicators. Comprehensive surveys of patient views also paint a positive picture of how hospital care is viewed by those who receive it. Achieving these high standards requires a continued commitment to quality from the board of directors to the wards, and a sharp focus on providing truly patientcentred care. The tragic consequences of losing sight of these basic objectives were highlighted earlier this year in a damning report which examined the causes of substandard care provided by Mid Staffordshire NHS Foundation Trust. The Francis Report, published in February, marked the culmination of a year-long public inquiry into the systemic failings at that trust, and sent reverberations throughout the NHS and further afield. At the heart of the report, its author, Robert Francis QC, called for a re-emphasis on ensuring the needs of patients come first. So how did hospitals in east Dorset respond to this report? At Poole, the Royal Bournemouth and Christchurch hospitals, it provided an opportunity to re-evaluate the fundamentals of how quality care is delivered and whether genuine emphasis was placed on each and every patient and their individual needs. In short, were they getting the basics right? The report’s 290 recommendations were reviewed in detail as a matter of urgency in order to provide assurance that the failures identified at Mid Staffs could not be repeated here. Each hospital also held a series of listening events, providing an opportunity for more than 300 staff working in a wide range of roles to discuss the Francis Report with members of both trust’s management boards. In addition, patient and public involvement groups were
asked to give their views on the report and the care offered at their local hospitals. Understanding individual patient experiences and where care exceeds or falls short of expectations is vital, says Martin Smits, Director of Nursing and Patient Services at Poole Hospital NHS Foundation Trust. “It is all too easy in the wake of the terrible stories which emerged from Mid Staffs to forget the excellent work taking place in the NHS,” said Martin. “Locally, we know from national surveys that our patients rate both our hospitals highly, which is a huge encouragement to us and spurs us on to deliver even better care and service. “What I believe is essential is peering underneath these headlines, to look at the factors that make an individual patient’s experience in hospital good, and where it could have been improved. “We can only do that by listening to patients and our staff.” Paula Shobbrook, Director of Nursing at The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust, agrees. “No one knows more about what is happening at the forefront of patient care than those responsible for delivering it and those receiving it,” said Paula. “These experiences and viewpoints - good and bad - are essential in order for us, as board members, to know how we are doing. “Trust boards receive a vast amount of information on quality and performance. Coupling this with the views of staff, as we have done through our post-Francis Report listening events, and the experiences of our patients, provides invaluable insight. “Our ‘putting patients first’ commitment is just that - it’s a highly visible declaration that our aim is to ensure that at all times our focus remains on our patients and nothing else.” Martin cites Poole Hospital’s longstanding commitment to patients - the Poole Approach – as a key factor in ensuring standards at his hospital remain consistently high. “The Poole Approach may have been introduced more than a decade ago, but its central tenet has never been more true - ‘patient centred care with dignity and respect for all’,” he said. Whichever way this commitment to the needs of patients is packaged, both Martin and Paula are in complete agreement on one issue - when it comes to high quality care, complacency is simply not an option. If you would like to have your say on care at Poole Hospital, visit www.poole.nhs.uk and click ‘give us feedback’, or for the Royal Bournemouth or Christchurch hospitals, visit www.rbch.nhs.uk and click on ‘patient and visitor’ section.
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Puzzles
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Across 1 Scavenging (9) 6 A signet (5) 9 Knickknack (7) 10 Before long (7) 11 Waters down (7) 12 Try (7) 13 Assortment (9) 15 Diameters (5) 16 Possessing rounded parts (anatomy) (5) 19 Marooning (9) 22 A city in Ontario Canada (7) 23 Invents (7) 25 Rod-shaped bacteria (7) 26 Chivalrous (7) 27 Outer (5) 28 Warranty (9) Down 1 Planted (5) 2 Pamphlet (7) 3 Orange-red dye (7) 4 Seizure (5) 5 Infantryman (9) 6 Phantom (7) 7 Neat in appearance (7)
AFTER The new roof gave this conservatory a new lease of life
Crossword
8 Comes with thunder (9) 13 Acceptance to the taste (9) 14 Refurbishing (9) 17 Russian beet soup (7) 18 Hung freely (7)
20 A short novel (7) 21 A particular point in time (7) 23 Belief (5) 24 Chance or lot (archaic) (5)
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Community News
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It’s Panto Time once again! Oh no it isn’t... Oh yes it is!! With just over 10 weeks to go, BH Live is already getting in the Panto spirit! Glitter, glitz and glam were in abundance at The Terrace Bistro - Bournemouth Pavilion as guests flocked to celebrate the launch of Aladdin – The Pavilion Pantomime, sponsored by Aruba Restaurant and Bar. I was lucky enough to be able to catch up with Chris Jarvis and ask him a few questions... Having been born in Romford, Essex, what was it that drew you to make Bournemouth your home? It was actually pantomime... In 2002, we did Cinderella in Bournemouth with Ruth Madoc. I loved the people and the atmosphere. With family close by it was a seaside resort that we had also visited a lot. With appearances at Butlins early in your career, had you always wanted to be in entertainment as a child? Yes. I used to do impersonations a lot and try to make people laugh. I think it helped a little to not get bullied so much when other kids found it funny. What was your “big break” to get into presenting? I was doing a voice on the radio called “The Anorak” and got invited into the Broom Cupboard on CBBC. From there it led into other programmes. Did you go to drama school? No. There are two main routes into the entertainment business. One is drama school and the other is variety. I was lucky enough to do the latter through experience at holiday camps and other
With Chris Jarvis at the Aladdin launch such venues. You have performed in pantomime professionally every year since 1995, what do you enjoy the most? The variety of it all. Being able to do pretty much anything and generally being able to entertain audiences of any age. Also the ability, particularly here to make it very relevant for local people. Who would you most like to star in panto with? I think that Kelsey Grammer from Frasier would make an excellent pantomime villain! You can see Chris and the rest of the cast performing at The Pavilion from Saturday 7 December 2013 to Sunday 5 January 2014. By Stephen Corney
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My Local Map - Talbot Woods
Š OpenStreetMap contributors
Š OpenStreetMap contributors
My Local Map - Queens Park
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Wildlife News
Talking about Wildlife...
Some Facts about Bats Revered and feared, but rarely understood, bats have left few cultures indifferent during their millions of years of existence on earth. With their unusual anatomy – they are the only true flying mammals – silent flight and mythical reputation, bats have inspired many a folk story across the globe. In Britain, there are 17 species of breeding bats of which the pipistrelles, the brown long-eared bat, the noctule and Daubenton’s bat are the most common. All British bats restrict their diet to insects only, devouring up to 3000 insects a night, from midges and moths to mosquitoes and beetles. Their massive appetites are necessary to sustain energy for their nocturnal adventures. Although bats are far from blind, they do not rely on their eyes for hunting but locate their prey using a sophisticated system known as echolocation. Bats often live in close quarters to humans, but can be hard to observe, since the sounds that they make are too high pitched for the human ear. They don’t build nests but roost in a variety of habitats, from hollow trees and caves to houses and churches, even tunnels. They often use different locations at different times of year, depending on their roosting needs. Female bats produce only one pup a year, around June. As winter approaches, bats get
ready to hibernate, and in the colder months, you may find yourself co-habiting with a bat that has chosen your loft for its winter retreat. Please remember all bats are legally protected and must not be disturbed. If you find an injured bat or need any other help with bats, ring the bat helpline on 0845 1300 228. For more information about the lives of these fascinating creatures and how to help them, go on Bat Conservation trust website on: www.bats.org.uk On Thursday 31st October at the Kingcombe Centre, West Dorset, come along and have a go at using our ‘bat detector’, with a chance to explore nocturnal wildlife through remote camera traps, and try something tasty at the Kingcombe Café! For more information, please visit: www.dorsetwildlifetrust.org.uk/events By Niina Silvennoinen Daubenton’s Bat at Upton Country Park
Photo: Nick Tomlinson
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20 Shop Dorset offers the perfect solution for kickstarting your Christmas shopping with the benefit of supporting some great local producers and businesses. Not only is shopping locally still very much on trend, it has long lasting effects for the local economy. Shop Dorset has recently celebrated its first birthday and what a great year we have had. The number of fabulous Dorset enterprises on the site has steadily grown to reach over 200 to date - and we still keep discovering new ones every day! So sit back, log on and browse the website at www.shopdorset.co.uk where you will be wooed and tempted by the wonderful range of gifts for everyone - from nursery products to garden accessories, chocolate to fish! We are sure that you will find something for even the most tricky member of the family! We also offer vouchers. Happy Shopping! �m�
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Adventures of Nellie
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The Adventures of Nellie The Dorset Publications Camper Van Nellie, who got her name from the Nissan Elgrand that she is, and who also happens to be rather large, wearing her long, black skirts to cover her ‘oversized thighs’, is the Dorset Publications travelling campervan! This month she took us through wonderful English rolling countryside to North Dorset. The views on route really are magnificent. Hayden would love to be a pilot he tells us, so we thought we would drive to the airfield and take a look at the idyllic setting of Compton Abbas. There is in fact a caravan site right there. You need to be a member of a caravan club to stay, and although we didn’t stay this time, it is certainly one we will revisit and make the most of in the future! Compton Abbas is set in Thomas Hardy country whose work was very much influenced by his rural surroundings. The airfield itself is 800 feet above sea level with 27 miles of gorgeous views on a clear day. On the way there we passed Horton’s Tower, which is a folly built in 1750. A folly is literally a building built by the
Nellie with Horton Tower behind
‘Phesant Alley’ - we saw about 10 all told rich for no purpose other than to look at and admire! This tower is 140 feet tall and was built by the Lord of Horton Manor who was an architect and also an MP for Dorset between 1745 and 1786. Nowadays I found out, the tower is used by Vodafone to hide mobile phone masts! At least the folly has finally been put to use. It is also a way to help preserve the old building. You can see Nellie here with the folly in the background. Continuing on our journey to Compton Abbas we drove through tiny lanes, that Nellie’s thighs could only just manage. One lane Stephen nicknamed ‘Pheasant Alley’ due to amount of pheasants crossing the very narrow road! You really are ‘out in the sticks’ and I have to say I like that after a busy week working. On arriving at the airfield I thought we wouldn’t see many planes taking off as the weather had been pretty mixed, but to our delight the sun started shining and we did indeed see about 10 planes take off and land.
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Nice spot for a lovely cuppa!
The restaurant’s lovely outdoor area
It is really exciting! There are many different types of small planes and I suggest you take a look at their website www.comptonabbasairfield.co.uk to get a full flavour of all the men and women ‘in their magnificent flying machines’… We have some photos for you here to give you an idea. There is a restaurant at the site which has a great reputation for home made food. You can go for breakfast, lunch or afternoon tea. Wine is also on the menu. Group bookings can be taken and, with fantastic views of the countryside and the runway where the planes take off and land, it would be an ideal place for a special occasion! In fact on this trip we saw someone having a 50th
birthday celebration. We had a great day out. Stephen is looking at treating Hayden to a flying lesson for his Birthday (shush…don’t tell Hayden!). To our surprise we learned you can be as young as 7 to fly your own plane… with a trained pilot of course! This will either make Hayden more determined to become a pilot, or maybe he will decide to take a different career after all. I wonder which? As always we enjoyed our picnic in the van with the whistling kettle…it wouldn’t be the same without it. So where will Nellie go next? See in the next issue of The Talbots Woods & Queens Park Directory! By Debbie Corney
Flying experience plane just landed
Hayden enjoying planes taking off!
Community News
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Kathy Garcia – talks about her role as a Healthwatch Dorset Champion I heard about Healthwatch Dorset when I was attending a meeting in Bournemouth. Louise Bate – Healthwatch Dorset’s Community Engagement Officer, gave a presentation to the group; explaining that Healthwatch Dorset are the new consumer champion for Health & Social Care in Dorset. She explained that they want us tell them what is going on in health and social care services where we live. The good and the bad. Healthwatch will then tell the services about our experiences and hold them to account. She explained that they are independent; transparent; accountable and powerful. They have the strength of the law and the national influence of Healthwatch England behind them. Louise then asked if anyone wanted to become a Healthwatch Champion to help them promote Healthwatch. I took some information and then e-mailed Chris Wakefield, the Volunteer Officer, who invited me for a coffee and a chat. He explained that the role of a Champion was not very onerous and that it could be done on an as and when basis. He gave me some leaflets (which I have given to family and friends); a few posters (which I have put up in a couple of Dr Surgeries and other places that I go); cards and pens. I talk to people about the benefits of telling Healthwatch Dorset their stories about the Health and Social Care services, as a part my day to day life. I have helped out at a couple of events – where I help set up the information stand and then talk to people about Healthwatch Dorset. I am looking forward to helping out at more events and undertaking any other volunteering opportunities in the near future.
People that I talk to are very interested in Healthwatch Dorset and are looking forward to seeing the benefits of sharing their health and social care experiences with us. I would recommend anyone who wishes to make a change to Health and Social Care services to contact Chris and express an interest in becoming a Healthwatch Champion. If you would like any more information about Healthwatch Dorset or to register as a volunteer, please contact our Volunteer Officer – Chris Wakefield. Telephone on 0300 111 0102 (calls cost the same as to 01 or 02 numbers. Write to him (free) at: Healthwatch Dorset, Freepost BH1902, 896 Christchurch Road, Bournemouth, Dorset, BH7 6BR Or email: enquiries@healthwatchdorset.co.uk
www.healthwatchdorset.co.uk
Kathy (left) chatting to Sarah at a Volunteers Recruitment event in Wimborne
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D Z U F Y X I O U S T R N Y W
O H E K S N H P Y E Z O T T R
X J L H X S Q Z R P O O T U Y
U L L U O H G I W M C D S Q D
P G F Q I S F O E A A E V C V
F T Y P G N R Q N W R U N R V
J A L A O T A B S I G L R G O
K X X B T R E A T T K X O F O
J P W L V R T X C C O P U C C
L G K X V U P V S H W H M W K
E H B T M F B N E Z Z L D U G
A R K S B R O O M S T I C K P
E F C X W J J T N K C I R T M
T I F G Y M F G A Q A G Q Q B
A P R N D B X G N C F V Q B K
MOON GHOUL BONFIRE WITCH BAT TREAT WARLOCK PUMPKIN TRICK BROOMSTICK
This month, the prize is a family pack of four tickets to the Bournemouth Pavilion Festive Gift Fair on Sat 30th November, so please complete this page by 25th October and send to:
October Prize Wordsearch Name: The Bournemouth Directory, Address: 1 Moorlands Rise, West Moors, Ferndown, BH22 0JR Telephone:
______________________ ______________________ ______________________ ______________________ ______________________
Prize Wordsearch
The Bournemouth Directory Prize Wordsearch
Community News
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CONTACT THE ELDERLY
We are looking for volunteer drivers in Bournemouth and Southbourne areas to take elderly people out one Sunday afternoon a month for a little ride and afternoon tea at volunteer host and hostesses homes. The need is for more reserve drivers when the regular ones cannot come for two or three times a year and more volunteer host and hostesses to entertain up to six elderly people and two drivers once or twice a year. A downstairs cloakroom is a must. Please ring Carolyn Dennis on 01202 424482.
gerbils
Perhaps a better alternative to hamsters, Gerbils make good little pets for slightly older children and because they’re not nocturnal you won’t be bothered so much by noises in the night. They do, however nibble constantly and like to shred things for bedding. Their inquisitive and active personalities mean that they’re not as ideal for much younger owners as they very much enjoy human company but need a bit of control, especially as they like to tunnel! Note that tunnel systems designed for hamsters won’t suit gerbils as they like to create them themselves. They are super pets as they rarely bite unless they are stressed or provoked and enjoy being played with.
Gerbils are typically between 6 and 12 inches long including their tails which actually make up almost half of their total length. Indeed they also produce very little odour which also renders them great for a household pet.
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Index of advertisers
Your quick guide to everyone and everything in your Directory... Appliance Repairs Thompson Group Service..................................28 Bathrooms Bubbles Bathrooms Dorset...............................20 Bedrooms Flair Interiors.................................................... 7 Beds The Bed Store................................................... 1 Blinds, Curtains & Shutters Ashley Blinds..................................................... 3 Builders Excellence Homes............................................. 8 Carpet & Upholstery Cleaning The Cleaning Doctor......................................... 8 Carpets & Flooring Carpet Barn...................................................... 1 Children’s Activities Jo Jingles...........................................................11 Chimney Sweeps Oliver Chimney Sweep......................................28 Community News Adventures of Nellie.........................................22 Boscombe & Southbourne Probus Club............26 Contact the Elderly...........................................26 Dorset Wildlife Trust: Facts about bats............18 Healthwatch Dorset..........................................24 It’s Panto Time! - Aladdin.................................14 My Local Map - Queens Park............................25 My Local Map - Talbot Woods..........................24 Pets Corner: Gerbils..........................................26 The Samaritans in Bournemouth...................... 6 Cycle Sales & Repairs Pedals Cycle Centre..........................................13 Denture Services Dorset Denture Clinic........................................11 Drainage Services All Drains Cleared.............................................27 Driveways Resin Drives......................................................32 Education St. Peter’s Catholic School................................ 2 Electricians Dorset Electrical & Fire Alarms......................... 3 Power & Light Electrical....................................20 Fire Alarms Dorset Electrical & Fire Alarms......................... 3 Garage Services Coastal Car Sales & Service..............................21
Gifts Shop Dorset......................................................20 Health & Fitness Womens Workout.............................................12 Hearing Aid Services Clarity Hearing Solutions..................................21 Kellear Hearing.................................................28 Home Care Right at Home (Bournemouth).........................29 Hot Tub Hire Party Tub Hire...................................................28 Hospitals Bournemouth & Poole NHS Trusts.................... 9 Kitchens Flair Interiors.................................................... 7 Portman Stone..................................................13 Landscaping Supplies The Stone Zone.................................................11 Metalwork EmmDan Fabrications......................................29 Meals Delivered Collins Catering Services...................................31 Plasterers D. Browne Plastering........................................12 Plumbing & Heating Accolade Building Care.....................................15 P L H Heating....................................................12 SO Gas.............................................................. 5 Pressure Washing Services Canford Jetwash............................................... 3 Property Maintenance Excellence Homes............................................. 8 Public Speaking The Speakers Club.............................................27 Puzzles & Competitions Prize Wordsearch..............................................25 Stair Parts Briggs Products.................................................29 Turf & Garden Supplies Sherborne Turf.................................................. 8 Used Cars Coastal Car Sales & Service..............................21 Waste Services All Clean Waste Management.......................... 8 Windows, Doors & Conservatories Allglaze.............................................................10 Dorset Windows...............................................31 Richard Thomas................................................27
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DW AUTUMN 90HX128W
25/9/13
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THE MOST COST EFFECTIVE
ALTERNATIVE TO BLOCK
PAVING AND TARMAC
PATIOS
PATHS
DRIVEWAYS
RUBBER CRUM B
The finish on a resin bound driveway is strong, durable, weed and maintenance free. Our competitive prices and top quality service set us apart from other methods and other providers. We are sure you will agree that our product is one of the most cost effective and efficient ways of giving your home and garden the finishing touches it needs without disturbing and existing foundations and without adding any waste to the environment as we utilise your original driveway. A new base can be installed if necessary.
SHOW AREA NOW OPEN - SEE WEBSITE FOR LOCATIONS
For a FREE quote call
0800 007 5733 Visit resindrives.co.uk