Test Bank For Organizational Behavior For a Better Tomorrow, 2nd Edition Mitchell J. Neubert, Bruno Dyck Chapter 1-16 Package Title: Neubert 1e Testbank Course Title: Organizational Behaviour Chapter Number: 1 Shuffle: No Multiple Choice 1. Which of the following statements best describes organizational behaviour? a) It is the study of how authority flows in an organization. b) It is the study of financial incentives and their effects on an organization. c) It is the study of how organizations interact with each other. d) It is the study of how people act and interact with others in an organization. Answer: d Difficulty: Medium Learning Objective: Discuss the three reasons to study organizational behaviour. Section Reference: 1.1 Why Study Organizational Behaviour (OB) AACSB: Reflective thinking skills Bloom‘s: Knowledge
2. Which of the following is a possible outcome of studying organizational behaviour (OB)? a) Studying OB diminishes technical skills in employees. b) Studying OB provides employees with a better sense of the values and forces that influence them. c) Studying OB can have a negative impact on one‘s interactions by setting them apart from the organization. d) Studying OB fails to prepare you for management and leadership roles. Answer: b Difficulty: Medium Learning Objective: Discuss the three reasons to study organizational behaviour. Section Reference: 1.1 Why Study Organizational Behaviour (OB) AACSB: Analytic skills Bloom‘s: Comprehension 3. _____ refer to a person‘s expertise in a particular task or field. a) Technical skills b) Conceptual skills Copyright © 2016 John Wiley & Sons Canada, Ltd. Unauthorized copying, distribution, or transmission of this page is prohibited
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c) Relational skills d) Administrative skills Answer: a Difficulty: Easy Learning Objective: Discuss the three reasons to study organizational behaviour. Section Reference: 1.1 Why Study Organizational Behaviour (OB) AACSB: Reflective thinking skills Bloom‘s: Knowledge 4. _____ refer to a person‘s capability to understand complex issues and underlying causes and to solve problems with broad implications. a) Technical skills b) Conceptual skills c) Relational skills d) Administrative skills Answer: b Difficulty: Easy Learning Objective: Discuss the three reasons to study organizational behaviour. Section Reference: 1.1 Why Study Organizational Behaviour (OB) AACSB: Reflective thinking skills Bloom‘s: Knowledge
5. _____ are the talents possessed by a person that are required for getting along with and motivating people. a) Technical skills b) Conceptual skills c) Relational skills d) Administrative skills Answer: c Difficulty: Easy Learning Objective: Discuss the three reasons to study organizational behaviour. Section Reference: 1.1 Why Study Organizational Behaviour (OB) AACSB: Reflective thinking skills Bloom‘s: Knowledge
6. Which of the following is an example of a person successfully using relational skills? a) Getting along with employees in other organizations Copyright © 2016 John Wiley & Sons Canada, Ltd. Unauthorized copying, distribution, or transmission of this page is prohibited
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b) Designing a presentation for a conference c) Analyzing production quality from the given data d) Planning to purchase new machinery for the organization Answer: a Difficulty: Medium Learning Objective: Discuss the three reasons to study organizational behaviour. Section Reference: 1.1 Why Study Organizational Behaviour (OB) AACSB: Analytic skills Bloom‘s: Application
7. Which of the following is an example of a person using his technical skills? a) Forming partnerships with other organizations b) Preparing an accounting sheet for a conference c) Negotiating salaries and appraisals with employees d) Solving issues during a workers‘ strike Answer: b Difficulty: Medium Learning Objective: Discuss the three reasons to study organizational behaviour. Section Reference: 1.1 Why Study Organizational Behaviour (OB) AACSB: Analytic skills Bloom‘s: Application
8. The _____ approach tends to emphasize on organizational activities that contribute to the financial interests of a narrow range of stakeholders. a) Sustainable OB b) Stakeholder‘s c) Conventional OB d) Traditional Answer: c Difficulty: Easy Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
9. The _____ approach emphasizes on organizational activities that contribute to multiple forms of well-being (financial, social, ecological, and spiritual) for a broad range of stakeholders. Copyright © 2016 John Wiley & Sons Canada, Ltd. Unauthorized copying, distribution, or transmission of this page is prohibited
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a) Sustainable OB b) Stakeholder‘s c) Conventional OB d) Traditional Answer: a Difficulty: Easy Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
10. Which of the following theories focuses on character and the various ways that people practice moral standards in a community, thereby facilitating happiness? a) Max Weber‘s theory b) Aristotle‘s virtue theory c) Frederick Herzberg two-factor theory d) Expectancy theory Answer: b Difficulty: Medium Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
11. _____ are the actions of a person that are noble or have value regardless of the end result or consequences. a) Ethics b) Goals c) Virtues d) Budgets Answer: c Difficulty: Easy Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Ethical understanding and reasoning abilities Bloom‘s: Knowledge
Copyright © 2016 John Wiley & Sons Canada, Ltd. Unauthorized copying, distribution, or transmission of this page is prohibited
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12. From an Aristotelian perspective, the purpose of human behaviour: a) Is it to maximize self-interest. b) Is to maximize individual performance. c) Is to increase short-term profitability. d) Is to maximize people‘s happiness. Answer: d Difficulty: Medium Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
13. According to the virtue theory approach, which of the following is a cardinal virtue? a) Self-control b) Conflict c) Happiness d) Sustainability Answer: a Difficulty: Easy Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
14. According to the virtue theory approach, _____ is one of the cardinal virtues. a) Happiness b) Critical thinking c) Conflict d) Practical wisdom Answer: d Difficulty: Easy Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
15. Which of the following is considered a priority in the conventional OB approach? Copyright © 2016 John Wiley & Sons Canada, Ltd. Unauthorized copying, distribution, or transmission of this page is prohibited
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a) Focusing on community interests b) Focusing on what is dynamic and difficult to explain c) Focusing on self-interest d) Focusing on relatively long-term impacts Answer: c Difficulty: Medium Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
16. One of the priorities in the conventional OB approach involves: a) Focusing on what is dynamic and difficult to explain. b) Focusing on what is stable and can be explained. c) Focusing on relatively long-term impacts. d) Focusing on community interests. Answer: b Difficulty: Medium Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
17. In which of the following approaches is focusing on relatively immediate profits a priority? a) Conventional OB approach b) Stakeholder‘s approach c) Sustainable OB approach d) Traditional approach Answer: a Difficulty: Medium Learning Objective: Explain the two effective approaches to organizational behaviour. Section Reference: 1.2 What Is Effective OB: Two Approaches AACSB: Reflective thinking skills Bloom‘s: Knowledge
18. Which of the following is a common priority for both the conventional OB approach as well as the sustainable OB approach? Copyright © 2016 John Wiley & Sons Canada, Ltd. Unauthorized copying, distribution, or transmission of this page is prohibited
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