Welcome to the July/August edition of Diamond Magazine.
As we move through the summer months, there’s a real sense of momentum across the Gatwick Diamond. Whether it’s businesses investing for growth, developing future talent, embracing new technology or strengthening international connections, this edition is packed with stories that reflect the ambition, resilience and innovation that continue to define our region.
July marked an important milestone for Gatwick Diamond Business as we hosted our inaugural Gatwick Diamond: The Power of Place conference at Wilton Park Bringing together business leaders, educators, local authorities and stakeholders from across the region, the event showcased the strengths that make the Gatwick Diamond such an exceptional place to live, work and do business I’m especially grateful to our Headline Sponsor, Irwin Mitchell and to Richard Freeman of Always Possible, for being an exceptional compere. Thanks also to our speakers and trade stand holders for their invaluable support in making this event such a great success
This edition's Member Spotlight features Gary Tomlinson of SOS Systems Ltd, a valued member whose insights perfectly capture the spirit of the gdb community Gary speaks about the power of long-term relationships, the importance of helping others before seeking opportunities for yourself, and the benefits that come from being actively involved in our network His story is a reminder that successful business communities are built on trust, collaboration and genuine connections
I truly believe that investing in people is one of the most important investments any organisation can make, so I’m particularly pleased to see the launch of our gdb Future Leaders Programme, an exciting initiative designed to help develop the next generation of managers and business leaders within our membership community My thanks go to Victoria Ramsden for her drive in making this vision a reality With limited spaces available on our pilot programme, I encourage you to register your interest through the link on Page 8
The theme of growth extends beyond individual businesses This edition highlights encouraging developments around inward investment and international trade opportunities, as well as the continued progress surrounding Gatwick's Northern Runway project Together, these developments reinforce the region's growing reputation as a highly connected, globally facing business destination with enormous potential for the years ahead
Of course, Summer is also a fantastic time to make use of our events programme From networking lunches and educational seminars to our Summer Networking Raceday,
there are plenty of opportunities to strengthen relationships, share knowledge and build new connections across the Diamond I encourage you to get involved and take full advantage of the opportunities your membership provides
My sincere thanks go to AI Potential for sponsoring this edition of Diamond Magazine I encourage you to take a look at their feature on page 25 which highlights that frequent use of AI does not necessarily equate to effective use
And with a nod to our front cover, I would like to extend my very best wishes to Paul Bates on his retirement from Cleankill Pest Control Paul has played an important role in building Cleankill into one of the South East's leading pest control businesses and has been a valued supporter of Gatwick Diamond Business for many years On behalf of everyone at gdb, thank you for your contribution, support and friendship Paul We wish you a long, happy and well-deserved retirement.
Finally and as always, thanks to all our contributors, advertisers, members and partners who continue to share their expertise, achievements and experiences through these pages Your willingness to support one another and celebrate success is what makes the Gatwick Diamond such a vibrant and supportive business community
I hope you enjoy this edition and find inspiration in the many stories it contains.
Sally Brown Managing Director
Sally Brown
Name:
Business name:
Member since:
Description: SOS Systems Ltd 2022
Pest control industry stalwart announces retirement
church choir and is a lifelong Crystal Palace Football Club supporter and season ticket holder Fittingly, Paul celebrated his retirement at the home of the Eagles surrounded by colleagues, family and friends
Commenting on his retirement, Paul said: “Cleankill has been a huge part of my life and I’m incredibly proud of what we have achieved When we started, we wanted to create a pest control company that did things properly - looking after customers, investing in staff and building longterm relationships. Seeing the company grow and helping so many people develop to their careers with us has been one of the greatest privileges of my working life ”
The gdb team would like to thank Paul for all of his support and wish him all the best for his retirement!
www.cleankill.co.uk
The EOT Advantage: The 10 Commandments to a Better Exit
50% (usually 100%) ownership to secure 12% CGT relief
3. Design a funding plan cash flow can carry
Deferred consideration is repaid from future cash flows, usually over 7–8 years, aligned to realistic affordability
4 Put succession and second tier management first Strong, incentivised leadership is critical; remuneration and repayment structures must work together
5. Build governance that earns trust
A robust trustee board, including an independent professional trustee, underpins credibility and compliance
6. Communicate, involve and share Treat the transition as a change programme; communication, representation and tax free bonuses bring ownership to life
7. Measure what matters and expect uplift
Evidence shows EOTs outperform on growth, productivity and investment when outcomes are actively tracked.
Paul Bates
The DigiDownload
If there is one constant in digital marketing, it's change Search engines are getting smarter, social media platforms are evolving and artificial intelligence is finding its way into almost every marketing tool available. Here are three recent stories that highlight where the industry is heading and how businesses can prepare
Google's
AI Search Expansion Continues
Google is expanding its AI-powered search results, providing users with more
more answers directly within the search engine While this creates a faster experience for users, it can reduce website clicks for businesses To remain visible, organisations should focus on creating valuable, authoritative content that demonstrates expertise and answers customer questions clearly
Social Media Is Becoming the New Search Engine
More users are turning to platforms such as Instagram, TikTok and LinkedIn to discover products, services and recommendations This means social media content now plays a bigger role in online visibility Businesses should consider optimising profiles, captions and content with relevant keywords to improve discoverability across multiple platforms
Taking quality management to
the next
level at Pentagon
Pentagon’s full scope of plastic injection moulding and mould tool manufacturing services operate in line with a comprehensive and well established ISO9001:2015 certified Quality Management System Lloyd and the quality team are involved from an early stage for new products and repeat production, providing First Article Inspection Reports (FAIR) at the initial sampling stage and in-process controls for repeat production runs, ensuring every stage of manufacture is completed in a controlled manner
At Pentagon we recognise the vital importance of quality management throughout production, providing customer confidence through our experience and team expertise
If you are looking to bring a moulding project to life or wanting to re-locate existing mould tooling for future production, our team are on hand to help
Lloyd Bolton
Stop Playing Small: The Growth Question Every Business Should Ask
Many small businesses stay small not because they lack ambition, talent or effort, but because they spend too much time playing a smaller game than they need to
They focus on marginal gains: a slightly better email subject line, a marginally improved conversion rate, a small uplift in sales performance These improvements matter A 10% gain is worth having But it has a ceiling
The bigger opportunity often lies elsewhere
You may not be able to 10x your conversion rate But you might be able to 50x the number of people who hear about you. You may not be able to squeeze much more from an existing process, but you might be able to create a new offer, enter a new market, build a strategic partnership, launch an event, or create a campaign that changes
Neil Sharp
gdb Future Leaders
Want to elevate the leadership capability in your business?
REGISTER YOUR INTEREST HERE
We’ll be in touch shortly with more information
Team gdb looking the part
gdb Team
June was a busy month for us at Gatwick Diamond Business, with two fantastic events in the calendar that gave us the opportuity to get out into the business community, meet new contacts and strengthen existing relationships
The month kicked off with Manor Royal BID’s Know Your Neighbour event followed
followed by the Brighton and Hove Business Show Both exhibitions were well attended and provided a brilliant platform for us to talk to businesses from across the region, promote our brand and discuss challenges facing local organisations
Speaking of getting our brand out there we also had some fantastic support from one of our gdb members
A huge thank you to Paul at Titan Workwear who very generously supplied us with our new ‘Team gdb’ Tshirts to wear at exhibitions and events
Our new t-shirts were a talking point and helped us to create a recognisable presence In busy exhibition halls having clear branding makes a big difference
difference helping visitors identify our team and start conversations
We have been incredibly impressed with the quality, comfort and finish of the t-shirts Long days spent on your stand can be demanding, so having clothing that looks professional while remaining comfortable is a win win!
It’s lovely to be able to showcase the expertise of our members and Titan Workwear certainly delivered Whether you’re looking for branded workwear, uniforms, promotional clothing, trophies or awards we would highly recomend reaching out to Paul
From all of us, thanks again Paul for helping us to look the part!
www.titan-workwear.co.uk
Midnight appointed by ethical insurer Surewise
Richard Hannan, co-founder of Surewise said: “We are thrilled to be working with the team at Midnight During our selection process, they stood out for their fresh perspectives and proven track record of helping brands tell their stories in meaningful ways.
“Their team has already shown a great deal of passion for our business, and we are very confident that their support will be instrumental in the next chapter of our growth.”
For more information, please visit www.midnight.co.uk
Workspace that works for you
The modern business landscape is dynamic and ever-changing, presenting both challenges and opportunities for growth In this environment, rented office and workshop spaces, have become a cornerstone for business success These spaces offer a blend of flexibility, cost-effectiveness, and community that traditional offices often lack
Flexibility is a key driver for businesses choosing rented spaces Companies can scale up or down with ease, adapting to market demands without the long-term commitment of property ownership This agility is crucial in a fast-paced economy where the ability to pivot quickly can be the difference between thriving and merely surviving
Cost-effectiveness is another significant advantage. Rented spaces eliminate the need for large capital investments in property, allowing other
shared workspaces cannot be overstated These environments foster networking, collaboration, and innovation They provide a platform for businesses to connect, share ideas, and create synergies that can lead to new opportunities and partnerships
BizSpace, with its commitment to providing flexible, customisable workspaces and its dedication to sustainability and social responsibility, exemplifies the benefits of rented office and workshop spaces Their approach not only supports the practical needs of businesses but also aligns with the broader goals of environmental stewardship and community building It’s clear that in today’s economy, the advantages of rented spaces are a significant factor in why businesses not only flourish but also choose to remain in such ecosystems.
www.bizspace.co.uk
Mortgages and the Commonhold & Leasehold Reform Act 2026
new normal on the horizon and whilst we expect buy to let lenders to remain positive of the local rental market, there will be some hesitancy whilst the new set-up beds down
If you want to look at property finance options, we are ready and able to help www.limeconsultancy.net
David Farmer
77% of businesses think they’re resilient. Only 27% have ever tested it.
That gap is where disruption does its damage. Is your business exposed?
“Helen took the time to understand the distinct needs of each business unit the result feels genuinely ours, not just the work of a consultant ” Clare Schmid, Head of Risk, The Crown Estate
Take the free Resilience Checklist → resiliencecontinuity.co.uk/resiliencechecklist
Cyber Incident Response. Why Every Minute Matters.
breach, or compromised accounts, cyber incidents can escalate quickly A swift response can help contain the threat, minimise disruption, protect sensitive data, and reduce financial losses
Effective incident response involves more than restoring systems Organisations need to understand what happened, identify affected systems, preserve forensic evidence, and begin recovery in a controlled manner Delays can allow attackers additional time to access data, move through networks, or cause further damage
Why preparation matters
Many organisations invest heavily in preventative security measures but have no documented incident response plan During a live cyber incident, uncertainty about who to contact or what actions to take can waste valuable time.
Businesses should regularly review response procedures, test recovery plans, and ensure responsibilities are clearly defined Access to specialist forensic expertise and recovery support can also help organisations respond more effectively when an incident occurs.
Building cyber resilience
Cyber resilience is not just about preventing attacks; it's about responding effectively when they happen As cyber threats continue to evolve, incident response should be considered an essential part of every organisation's risk management strategy
The question is no longer whether a cyber incident could happen The question is whether your business is prepared to respond when it does
www.ntrustsystems.co.uk
Russ McKenzie
Helen Lipscombe
Kellyann McGovern & Team
For me, being a great employee isn’t about job titles or profits It’s about being a good person recognising when someone needs support, offering a listening ear, making a cuppa, and taking time to connect, right through to celebrating colleagues’ milestones and birthdays It’s those small acts of kindness that matter most
I always try to create a workplace that feels positive, supportive, and genuinely happy.
This award means so much to me, but more than anything, I hope my journey inspires others to believe in themselves because with kindness, balance, and confidence, anything really is possible.
kellyannm@alm-lease.co.uk
Supporting women transitioning through the menopause at work
Menopause support is becoming an increasingly important workplace issue, not only for health & wellbeing, but for retention, performance, equality and culture.
Menopause symptoms can have a significant impact at work Employers may see increased sickness absence, tiredness, changes in mood, anxiety, reduced concentration or a dip in their performance. However, many employees still feel nervous about asking for help They may worry about sharing personal information, being judged, and/ or facing negative consequences at work
This is why a clear, practical and compassionate approach matters. Menopause is not itself a protected characteristic, under the Equality Act 2010 poor treatment linked to menopausal symptoms could equate to sex, age and/ or disability discrimination. Therefore, employers need to consider making appropriate reasonable adjustments as a minimum
GATWICK DIAMOND:
THE POWER OF PLACE
Headline Sponsor
We were delighted to bring together business leaders, partners and stakeholders from across the region for our inaugural Power of Place Conference at Wilton Park on 2 July The event was created to celebrate everything that makes the Gatwick Diamond a fantastic place to do business, while exploring the opportunities and challenges that will shape it’s future nd
Hosted by Richard Freeman of Always Possible, the conference featured an inspiring programme of speakers and panelists who shared insights on placemaking, economic growth, innovation, education and regional development Discussions highlighted the unique strengths of the Gatwick Diamond, from it’s location and strong transport links to it’s diverse and ambitious business community
The event also provided an opportunity to showcase a range of organisations that call the Gatwick Diamond home. Through the trade stand area and networking sessions, attendees were able to build new connections and explore ideas.
READ MORE
A reoccuring theme throughout the day was the importance of partnership Speakers and delegates reflected on how businesses, local authorities, education providers and community organisations can work together to create thriving places that attract investment, talent and long term growth
The atmosphere on the day was positive and forwardlooking, with a shared commitment to championing the region’s strengths and unlocking it’s potential As conversations continued over a delicious lunch, it was clear that the Gatwick Diamond remains a vibrant, connected and resilient business destination with an exciting future ahead.
Huge thank you to Wilton Park, our Headline Sponsor Irwin Mitchell, all of our speakers, trade stand holders and attendees for helping to make the first conference such a success. Together we demonstrated exactly why this region continues to be one of the UK’s most dynamic and attractive places to live, work and do business.
Specialist bird-proofing solution restores safety at multi-level training tower
Why you shouldn’t use AI to write employment contracts
AI is appealing - it’s fast, low-cost (often free), and produces something that looks professional. But employment law is complex, nuanced and constantly changing What seems like a quick route to a “bespoke” contract can create serious risks if it’s being
wrong, leading to tribunals, financial penalties, reputational damage, or being tied to terms you never intended
AI tools can also present incorrect information very convincingly In employment law, this might mean pulling from the wrong jurisdiction (such as US law) or relying on outdated legislation Both can leave you exposed.
There’s also the issue of overgeneralisation Contracts vary widely between industries and even between businesses in the same sector AI cannot provide professional advice, so it often misses these important nuances
Beyond HR, data privacy is another concern Many entry-level AI tools do Information
not ringfence the data entered Information may be stored and used to train models, potentially appearing in responses elsewhere There have already been high-profile cases of sensitive business information being exposed in this way raising additional GDPR risks when handling employee data
A better alternative Employment contracts aren’t an area where you want to cut corners, but they don’t have to be expensive. With employment law evolving rapidly, now is a good time to review your contracts or put new ones in place We offer a free contract review, so feel free to get in touch to find out more
sbtsinfo@hrdept.co.uk
Serena May
Birketts celebrates three years in the South East
A growing presence in Sevenoaks
Since opening our South East office in Sevenoaks in 2023, following our merger with regional firm Batchelor’s, Birketts has established a growing presence in the region. In a relatively short period, the office has become an important part of the firm’s wider offering, underlining both the strength of the local market and Birketts’ long-term commitment to the South East
Strengthening specialist expertise
Over the past three years, we have added to our expertise through the appointment of seven Partners who are recognised leaders in their respective fields In the past year alone, we have welcomed Helen Garner and Salim Somjee to our corporate team, Nicola Gooch to our planning & environmental team, Stephen Horscroft to our private client advisory team, Tristan Ward to our agricultural and landed estates team, and Ed Auger to our commercial real estate team Together, these appointments have further broadened the depth of specialist advice available from the Sevenoaks
Sevenoaks office and strengthened our ability to support clients on complex, multi-disciplinary matters
This year also saw the promotion of Charlotte Sloan to the firm’s Partnership, bringing the total of South East Partners to 10
Charlotte Sloan leads the South East employment team and is part of the firm’s education and transport/logistics sector teams Having joined Birketts as a Legal Director in June 2023, Charlotte is highly experienced in advising businesses and organisations on a wide variety of contentious and noncontentious aspects of employment law She has deep expertise in helping employers to strategically and commercially resolve disputes Her reputation as a leading lawyer in the South East region has led to regular participation as a speaker at events and panel discussions, as well as delivering training on topical employment law issues lawyer
Ed Auger
Broader support for clients in the region
The growth of the Sevenoaks office is about more than numbers. It reflects our firm’s continued investment in providing clients across the South East with access to highquality legal advice across a broad range of disciplines As the office has expanded, so too has our ability to support businesses, organisations and individuals across the Gatwick Diamond with joined-up advice that combines local relationships with the strength and resource of a UK Top 50 law firm.
Why the South East continues to matter
The South East remains a strategically important region for Birketts, with strong demand for legal advice from businesses, landowners, investors, public sector organisations and private individuals. Its diverse economy, entrepreneurial culture and business clout across the Gatwick Diamond make it a significant market for a fullservice law firm, and one where sector knowledge and regional understanding are especially valuable
Collectively, our Sevenoaks-based Partners bring clients both legal and sector-specific expertise that is rarely matched by other firms operating in the region. This growth in people means we are well placed to support clients through every stage of life or business with advice that is both personal and commercially focused
Growth in people and space
Overall, the Birketts South East team now includes just under 80 colleagues, representing just under 250% growth in size since its inception This progress has also been reflected in the expansion of our office at One Suffolk Way, which
Tristan Ward
which doubled in capacity in February 2025 to support the continued growth of the team and the needs of our clients in the region.
Looking to the future
As we enter our next phase of growth in the South East, the focus remains on building sustainably and responding to client need Continued investment in talent, space and sector expertise will be key to ensuring the office remains well placed to support both longstanding and new clients across the region in the years ahead
Reflecting on the firm’s three-year anniversary, Partner and Head of Office, Vanda James, said: “The past three years have been incredibly exciting When Birketts opened the Sevenoaks office the plan was always to deliver a fullservice offering, and we are well on our way to achieving that aim The growth we have experienced and the appointments made in the last year in particular are a clear marker of our strength and depth in the region, showcasing Birketts as not only a great employer, but also the law firm of choice for individuals, businesses, government and public sector organisations in the South East. I am looking forward to seeing what we can achieve in the next three years ”
For more information on Birketts in the South East, visit: www.birketts.co.uk/office/sevenoaks-office
Be the Difference That Changes a Life
Many young people need a volunteer mentor to stand in their corner, believe in them, and help them navigate unique challenges MCR Pathways works in partnership with schools, local authorities, and organisations, levelling the playing field so every young person can achieve their ambitions Having just one consistent adult can prove truly transformational
Our 2025 surveys showed that 89% of mentors found deep personal fulfilment, while 98% of young people agreed their mentor encourages them to be the best version of themselves
As one young person shared: “My mentor supports me, understands me and ultimately doesn’t judge me. I can talk to them about anything. She is another
grew, and conversation began to flow naturally Mentoring hasn’t just helped her; it’s helped me too
If you’re thinking about mentoring, I’d wholeheartedly say: go for it You may change a life – including your own ”
You don’t need special qualifications, just a willingness to listen, encourage, and make a difference One hour a week is all it takes
To register or to find out more about your organisation working with us to support more young people, please click here If you have any questions or would like to partner with us, you can reach out to Liz Grace, Partnerships Manager in Surrey, at: liz grace@mcrpathways org
When team members say “no” to AI, here’s what they really mean
Jane Hames
The Growing Role of Managed Transport Services
AI Is No Longer Optional: Are UK Businesses Ready
l
Intelligence has shifted dramatically over the past 12-18 months. What was once experimental or hype-driven is now embedded in how businesses operate, compete, and grow In London, one of Europe’s leading technology hubs, this change is visible in real time. Across the UK, AI is no longer a future concept it is becoming core infrastructure Businesses are moving beyond isolated pilots towards practical
Making change work
We all want change to work smoothly in our organisations, whether it’s introducing new technology, improving processes, a merger/acquisition or adopting new ways of working, but how often does it go entirely to plan?
Organisations and the people within them experience change every day. New systems, AI tools, reporting lines and evolving expectations all require people to adapt Given the pace and pressure of modern work, many leaders understandably focus more on delivering the change itself than helping people adapt to it, particularly in smaller organisations where time and resources may be stretched
Change management is often associated with major restructures or transformation programmes, but it actually adds value whenever organisations are asking people to work
work differently. When people are supported to adapt effectively, initiatives are far more likely to succeed
Without the right approach, even wellintended change can lead to confusion, resistance and legal risk, impacting morale, productivity, costs, reputation and project success
Leaders regularly feedback that these practical actions can make a real difference:
Identify a leader to own and reinforce the change
Define what success looks like from the outset
Involve and support managers early - they play a key role in building trust and helping teams adapt
Communicate consistently and openly
Treat resistance as useful feedback instead of something to overcome
Consider legal and employee relations implications early
If you're planning change within your organisation and would like to discuss how to give it the best chance of success, please do get in touch for a conversation
sophie@sbpeoplepartnering.co.uk
You could be a heavy AI user and still be at level one
Your AI tells you you’re brilliant. It tells everyone that. Gareth Kemp of AI Potential on why heavy use isn’t the same as being good at it.
Gareth Kemp is co-founder of AI Potential, which helps people and teams across UK businesses get good at AI, not just busy with it Find your level at aipotential ai/benchmark gdb members: the full team assessment (worth £2,500) is free for you – see our page in this issue. hello@aipotential.ai
www.aipotential.ai
Why bother with a Fractional Sales Director?
Only 28% of sales professionals hit their annual sales target. That is not just a blip, it is the lowest figure Salesforce have recorded in six years of tracking And yet most businesses respond by pushing harder, adding more activity and wondering why the results do not change.
The uncomfortable truth is that underperforming sales functions are rarely a selling problem They are a leadership, clarity and capability problem
The right fractional sales director does not arrive with a playbook and a set of question
instructions. They arrive with the right questions. What is really happening now? What are the real challenges? And what is the implication of those challenges if nothing changes?
Because the presenting problem is almost never the real problem
Senior sales leadership that understands that distinction, that asks first, listens carefully and acts with the whole picture in mind, is rarer than it should be And for businesses not ready for a full-time hire, a fractional sales director might be exactly the right answer at exactly the right time
Whilst it is not for everybody, bringing into the team all that wisdom at a fraction of the cost until that business is ready, might just be the solution
www.cotential.co.uk
Redhill Youth Hub connects employers with emerging local talent
offering a practical, collaborative solution to support young people into work while helping employers build a strong future talent pipeline
Opened on 11 May with funding from the Department for Work and Pensions (DWP), the Hub offers tailored support for 18- to 24-year-olds to build confidence and prepare for work It brings key partners together under one roof, making it easier for young people to access one-to-one employment guidance
Matt Turner MBE Appointed Ambassador for the Johnson Beharry VC Foundation
Matt Turner MBE, CEO and Founder of Creative Pod, has been appointed as an ambassador for the Johnson Beharry VC Foundation, a charity dedicated to protecting vulnerable children aged 10 and above from criminal exploitation and violence
Founded by Johnson Beharry VC COG, the Foundation delivers early intervention programmes designed to support young people at risk, helping them build confidence, resilience and safer futures Its work focuses on prevention at a critical age, providing intensive support for vulnerable children and continuing that support through to adulthood
Johnson Beharry VC COG has an inspiring journey, from growing up in poverty in Grenada to travelling to London as a teenager in search of a better life, unaware that his vulnerabilities would lead him to crime British
and homelessness After joining the British Army, he served on several tours, but it was his actions in Iraq which would lead him to become the first living recipient of the Victoria Cross since 1969. Today, Johnson's Foundation embraces the extraordinary lived experiences of its founder
Compliance Training: Did Everyone Really Get The Message?
“I’m not sure what the issue is with the Swedish translation of a course I previously delivered; I’m getting some feedback from my Swedish colleagues that the translation is very bad I did Google a few items that were updated but surely that can’t be the entire problem?!”
This was the actual email we received from a client recently. The presentation had gone well, but the translation had let them down How far should we go to ensure equality between colleagues who speak a minority language in a multinational company?
Swedish is an interesting example The Swedes are renowned for their excellent command of English, making itttt
it easy to assume that translated information is just an optional extra
However, the Swedish audience in this training course was totally distracted by the poor translation Maybe they were kind, but when you want their full attention on your presentation, sideeyes and jokes are going to make you feel awkward and distracted too “Did I get the vocabulary wrong?” “Was it phrased badly?” “Did I make a cultural blunder?”
We’re too easily persuaded that our own material is good However, the audience knows when the slides don’t match what the speaker is saying or if it’s been adapted from something else rather than prepared for them.
This content took 13 hours to sort out! The presenter was also on the wrong side of the legal compliance line. A good quality translation in the first place would have saved money and embarrassment, as well as making later updates so much easier and cheaper
ktrotman@questel com
Matt Turner MBE & Johnson Beharry VC COG
Court Ruling Clears the Way for Gatwick's Northern Runway
A major boost for investment, international trade and the future of the Gatwick Diamond
Second marriages, entrepreneurs and asset protection
Ambitious Get Surrey Working Plan set to unlock local workforce potential and reconnect thousands with jobs
helping residents gain qualifications aligned to local employer needs Early intervention in schools will also support young people at risk of becoming NEET (not in education, employment or training), providing clear pathways into work
The plan aims to better coordinate services, making access simpler, and ensuring support reaches those who need it most. Surrey residents can access skills and employment support via www.STEPSurrey.co.uk and businesses can find out more by emailing: economy growth@Surreycc gov uk
Vanda James
Telling Tales - using business stories for strategic leadership and entrepreneurship
West Sussex - Free Help available to employers supporting unpaid carers
We’re inviting employers to take one or more simple actions:
1. Book a short exploratory conversation
Find out more about how Carers Support West Sussex can help you meet your obligations to carers and create a carer friendly workplace Carers in Employment Consultations
2. Use our employer campaign pack
We’ve created ready to use social posts, intranet and email content you posts
can use to: acknowledge carers in your workforce signpost to confidential support
3 Share our Carers in Employment leaflets
We’re happy to tailor our support to your organisation and build on what you already have in place
If helpful, I’d be very happy to arrange a short conversation:
carmen skipper@carerssupport org uk
Five Minutes That Could Save Your Business
The card should contain essential information such as key contacts, cyber insurance details, backup locations, recovery resources and a checklist covering the first actions to take. It should also highlight common mistakes to avoid, including attempting DIY recovery, communicating through compromised systems or making decisions before the scope of the incident is understood
The objective is not to replace a full disaster recovery plan, but to provide clarity during the first stages of an incident when decisions can significantly affect recovery time, business disruption and overall cost
To help businesses get started, Tech Results has created a free Cyber Incident Disaster Recovery Quick Reference Card that can be downloaded, completed and stored securely offline
Hopefully it will never be needed
However, if a cyber incident does occur, it may prove to be one of the most useful documents your organisation has prepared
www.techresults.co.uk
How can you contribute to supporting the NEET crisis?
More than 1 million young people ages 16 – 25 are now classified as NEET –not in education, employment or training – the highest level for over a decade. At a time when employers across the region report skills shortages, this growing disconnect presents both an economic challenge and an opportunity
Young people are often portrayed as less resilient or even unwilling to work
Yet this stereotype, repeated across generations, distracts from the real barriers faced when entering the labour market Rather than questioning young people's ambition, attention should be focused on creating clearer routes into employment and skills development.
The consequences of rising NEET levels are likely to be felt for years to come
come Prolonged periods outside education or work can affect mental health and career prospects. For employers already struggling to recruit, today's NEET figures could become tomorrow's skills gap
As part of the government's youth employment drive, apprenticeships have moved back into focus. They help young people build skills, gain confidence and enter work, while enabling employers to develop future talent
Paul Sturges
Sensory Garden Development
As some of you know I am the Headteacher of Apple Orchard School which is just outside Horsham and provides education for boys aged between 11-18 We are a specialist provision that provides an education for boys who are in care and who have had a very traumatic beginning to their lives. My team is small, only 11 of us and two therapy dogs and our school is tiny – about the size of one of the Range Rovers in Harwoods We have some green space in the shape of half a football pitch and a carpark, but what we don’t have is a quiet outdoor space for the boys to have some time out if they need it. When I joined the school about two years ago, we introduced a Student Council and following a rigorous recruitment process 'employed' a Head Boy He has proven to be tenacious in everything he does and has worked hard to help the school move in the right direction. One of his projects has been the development of a sensory garden and he
he has begun the process of gaining support This is a wonderful idea and one that will benefit all our community but having realised that everything to do with gardening comes with a ‘Warning – This will bankrupt you’ he has reached out to some local businesses and has now received support from the Co-op with a donation from their community fund This was very well received and the manager, Paul, from Rudgewick Co-op visited the school to present the cheque We now have an idea on where too
to put our garden and are excited to begin its development
We would welcome support from any quarter and if you would like to be involved, please do let me know I’m looking forward to providing this space for the boys and welcoming members of gdb to its official opening that I am sure will be celebrated with plenty of unnecessary calories
Richard keightley@appleorchard org uk
Connect, Innovate, and Grow: Why EARL Conf is This Year’s Must-Attend Event
Picture this: You’re at our private open bar on the iconic Brighton Palace Pier, talking strategy between fairground rides and making connections with international leading minds that will change your business forever
At EARL 2026 (The Data Intelligence Conference), high-value networking isn't just an afterthought; it is the core experience Your week begins building unique partnerships over a premium 3
Those inspiring conversations flow seamlessly onto the main stage, where the networking meets next-gen strategy. As AI and data analytics continue to revolutionise how we work, EARL provides a rare window into the playbooks at top-tier organisations
You don’t need to be a "techie" to glean actionable business growth lessons from companies like Sky, Amazon, The Natural History Museum, Auto Trader, and On the Beach.
This year, EARL boasts exclusive keynotes from Leanne Fitzpatrick (Financial Times), Nicola Rennie (Office for National Statistics), and Mike Smith (Pfizer), alongside hands-on workshops from City & Guilds, Dominos, Unifeye, and Amazon - designed to upgrade your team’s skillset
Ready to connect with your new network? Gatwick Diamond Business members can claim 20% off using code EARL26GDB20 Exclusive discounted rates are also available for the NHS, charities, government, and academia, with bundle deals available by emailing admin@datacove.co.uk.
Head over to www.earlconference.com to secure your tickets and join your community at this year’s must-attend event
Menzies recognised as one of the Sunday Times’ Best Places to Work 2026
Menzies has been named one of The Sunday Times’ Best Places to Work 2026, marking the third year in a row that the firm has received this recognition It is a proud moment for everyone across the business and reflects the people, culture and supportive working environment that make
Summer PR tip: Gear up for Christmas (yes, already)
It may be summer, the sun is (hopefully) shining and thoughts of festive campaigns feel a world away. But for anyone responsible for PR, now is exactly the moment to start thinking about Christmas It might feel premature, but the media cycle is already well ahead of the calendar
Monthly magazines and lifestyle publications begin planning their Christmas issues in summer Right now, editors are commissioning gift guides, festive round-ups and seasonal features If your story is not in their inbox by late summer, it will almost certainly miss the opportunity for December coverage.
Here are some practical priorities: Prepare gift guide submissions with strong imagery, pricing and clear purchase info
Develop Christmas case studies that highlight human stories or seasonal demand
Schedule time in your calendar to send pitches now, rather than leaving it too late
Early preparation improves creativity and reduces rushed, reactive pitching It gives you time to refine messaging, secure approvals
approvals from clients, and source high-quality imagery, all of which increase the chances of coverage in competitive festive features
We promise we'll stop talking about Christmas now But those who plan early will be the ones featured when the festive issues land. If you need support preparing your Christmas PR strategy, now is the time to start the conversation
Plan now, and December coverage will come by design rather than accident A little time invested in the warmer months can make the difference between being included or overlooked in seasonal editorial planning
Gina Hollands is founder of Hollands Associates, a PR company helping to make the world more human one story at a time
www.hollandsassociates.com
Gina Hollands
Supercharge your profile at gdb's
Business networking events
Business networking events provide great opportunities for both people and businesses to build relationships, create connections and increase their exposure. They are an essential part of many growth strategies. A solid networking strategy is crucial to establish and nurture valuable connections, expand your reach, and ultimately drive growth
09 July
gdb pizza Lunch & Networking
12:30-14:00
Holiday Inn London Gatwick Worth
Network and build a range of business contacts, whilst enjoying a delicious pizza lunch.
14 July
20 July
Membership Meet Up
10:30 - 11:30
Freedom Works, Astral Towers
Join us every third Monday of the month for our Membership Meet Up! Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher.
Elevenses & Networking
10:30-12:00
Creative Crawley
Join gdb for a relaxed morning of Elevenses and Networking at Creative Crawley. This informal event offers the perfect opportunity to enjoy a tea or coffee while connecting with fellow members in a friendly and casual setting.
31 July
July Educational Seminar
11:00-12:00
Elm House, University of Brighton
Guest Speaker TBA
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July
04
August
13
August 17
August 20
August
July Members Meeting
12:00-14:30
Elm House, University of Brighton
Join us to catch up on all things gdb and join your fellow gdb members for another fantastic networking lunch. Kindly Sponsored by ActionCoach Horsham.
gdb BBQ & Networking
12:30-14:00
Ashdown Park Hotel & Country Club
Join us for an afternoon of networking and great food at gdb's BBQ and Networking at Ashdown Park.
Networking Coffee Morning
08:30-10:00
Bel4 Office Complex, Redhill
Hosted by gdb member Good Access, enjoy informal networking over tea/coffee and a light breakfast.
gdb Summer Networking Raceday
12:30-17:00
Lingfield Park Racecourse
Join Gatwick Diamond Business for an afternoon of networking and horse racing at Lingfield Park Racecourse.
Membership Meet Up
10:30 - 11:30 Crawley Innovation Center
Join us every third Monday of the month for our Membership Meet Up! Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher.
28 August 28 August
August Members Meeting
12:00-14:30
Amex Stadium
Join us to catch up on all things gdb and join your fellow gdb members for another fantastic networking lunch. Kindly sponsored by Love Water.
August Educational Seminar
11:00 - 12:00
Amex Stadium
Guest Speaker TBA
Referrals
We would like to thank the following members for referring gdb to their business contacts:
Gary Salters from Go Succeed for referring swell AI
Patrick Browlee-Smith from PBSM for referring The Neurodiversity Academy
Geri Silverstone from Silverstone Communications for referring Firle Estate
David Mindham from Carnegie Group for referring Cambridge Management Consultants
Joe Concheiro from Regency Grove Communications Ltd for referring Just Ask Miffy #goodpeopleknowgoodpeople
gdb Welcomes
Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.
www.aircoolservice.co.uk
AI Finance Partners gives growing businesses a complete finance function without the cost of building one in house We are management accountants first and business partners always We cover everything from the control layer, the bookkeeping, reconciliations and reporting, through to the business intelligence that tells you where your business stands today and the next steps to keep it on track and grow. Where it helps, we build AI native tools that run on your own systems, so you get the speed of automation without your data ever leaving the building Based in Caterham, we work with ambitious businesses across the South East
Air Cool Engineering Service & Maintenance Ltd is an independent building services contractor specialising in HVAC, electrical, fire safety, water hygiene, and compliance maintenance
Operating across London and home counties, we support managing agents, property managers, and commercial clients with planned preventative maintenance and responsive works Our experienced team delivers reliable, compliant, and cost effective solutions, with a strong focus on service quality and long-term client relationships
Caring can be a lifelong commitment for some, while for others it can be a sudden responsibility At Carers Support West Sussex, we are dedicated to offering unpaid Carers around the West Sussex area vital information, guidance, and emotional support services Our aim is to deliver a well networked and supportive approach for each carer in the city/town or village in which they live. It is about having a richer and deeper presence within each district of West Sussex, providing local solutions to family and friend carers
www.carerssupport.org.uk
Elevanti Advisory is a boutique accountancy and advisory firm founded by Samantha Hawkins FMAAT, with over 18 years in professional practice Based in West Sussex, we work with established SME founders and owner-managed businesses across construction, property, e-commerce, technology, manufacturing and professional services. Unlike a traditional once-a-year compliance engagement, every client works with us on a monthly or quarterly basis, receiving proactive business and tax planning, exit and succession strategy, and fractional CFO support Compliance is the foundation Strategic advice that actually moves your business forward is the point
www.iconacoaching.com
Gatwick Diamond Business Awards
Helix Law is the largest specialist litigation firm in the South East, acting nationally We specialise in complex commercial disputes, property litigation, and construction adjudication and litigation. Our team has decades of experience in cases often involving tens of millions in dispute We are closer to a tech company than a traditional law firm and use automations and AI to maximise efficiency and quality We routinely share risk and reward with our clients, including by offering no win no fee agreements where it stacks up for our clients, and for us If you have a problem, we’d love to assist
Most construction business owners didn't set out to create a job for themselves Yet many find themselves trapped in long hours, constant firefighting, cash flow pressures and being the person every decision depends upon. Icona Business Coaching helps construction and trade business owners build profitable businesses with greater clarity, control and freedom
Led by Ray Murphy MBA, who built and scaled an eight-figure construction company, Icona delivers practical guidance forged through real-world experience, not classroom theory Having faced the same challenges as our clients, we help owners build a business that works for them, not because of them.
Keep Me Breathing was founded by James Oakley and Stephanie Roberts after their son Casper was born with Congenital Central Hypoventilation Syndrome (CCHS), a rare disorder that stops the body breathing properly during sleep. Casper’s case was severe: he also developed neuroblastoma, a childhood cancer affecting around one in ten children with CCHS Months in hospital revealed a stark truth beyond mechanical ventilation, no meaningful treatments existed Refusing to accept lifelong machinery as the only option, they left their careers to create a patient led, engineering led, science led charity dedicated entirely to developing real treatments. All donations go directly to this work.
www.lincolnbinns.com
LB Enclosures is a leading UK manufacturer of custom and standard electronic enclosures, helping innovators transform ideas into market-ready products With over 40 years of engineering and manufacturing expertise, we provide highquality aluminium and plastic enclosure solutions for industries including defence, aerospace, IoT, telecommunications, automotive, broadcast, professional audio and industrial electronics Our comprehensive service encompasses design support, rapid prototyping, CNC machining, custom finishing and production, enabling customers to reduce costs, accelerate development and simplify supply chains From single prototypes to high-volume production, LB Enclosures delivers precision-engineered enclosure solutions tailored to each customer’s requirements from our West Sussex manufacturing facility.
MS Electrical Solutions is a NAPIT-accredited electrical contractor based in Horley, Surrey, delivering commercial, industrial and facilities management electrical services across Surrey and West Sussex We support facilities management companies, landlords, property managers and businesses with maintenance, compliance inspections and electrical projects Our services include EICR inspections, consumer unit upgrades, emergency lighting, PAT testing, thermal imaging, EV charger installations and full electrical fit-outs We also provide compliance support for HMOs, social housing and short-term lets All work is completed by Mark Summerton, a fully qualified NAPIT-registered electrician, with full certification provided Available for projects, contracts and emergency call-outs
www.swell-ai.co.uk
www.tlpcorporation.co.uk
Founded in 2020, Phoenix Media Marketing was built by experienced marketing, sales, and operations professionals with a shared vision: delivering measurable results and lasting value for businesses
We drive high-quality traffic through strategic link building, SEO consultancy, web design, PPC, lead generation, email marketing, and social media management. By analysing competitors and identifying opportunities, we help clients gain a competitive edge and accelerate growth.
Today, the focus is GEO (Generative Engine Optimisation) – ensuring businesses are cited, recommended, and surfaced in AI-generated answers If you're not cited, you're not seen Most SMBs aren't doing this yet We help them change that
swell AI is an AI training, consultancy, and implementation company based in Brighton, working with clients internationally on a variety of AI upskilling and implementation projects
We design and deliver structured AI capability-building programmes, build AIoperational playbooks with your teams, and run implementation sprints for businesses that are serious about making AI stick. Our work ranges from full-day training sessions to multi-month transformation programmes, and everything we do is built around your tools, your team, and your reality
If your business knows AI matters but isn't sure where to start - or has started and isn't seeing results - we're here to support
Many organisations struggle when neurodiversity, performance and wellbeing intersect. Leaders aren't sure what to say. HR isn't confident they're doing the right thing Employees don't understand what support they need
The Neurodiversity Academy gives leaders the confidence to have the right conversations We support HR to do the right thing We ensure employees understand what they need to perform well The result: clarity, reduced risk, and workplaces where neurodivergent employees genuinely thrive.
If you are dealing with a complex neurodiversity situation, please do get in touch
TLP Corporation brings together specialist businesses designed to support organisations with the people, places, technology and services they need to work more effectively Through TLP People, TLP Recruit, TLP Technology and TLP Workspace, the group provides practical, relationship-led support across workforce management, recruitment, IT, cybersecurity, serviced offices and business space. With a focus on long-term partnerships and personal service, TLP Corporation helps businesses reduce complexity and solve operational challenges
Diamond Listing Directory
Welcome to your Diamond Listing Directory
The gdb member companies listed below have a Diamond Listing in the online gdb Members Directory. For a full list of gdb members please go to Members Directory And contact us to find out how to enhance your listing and raise your website profile in PINK!
