Test Bank for Group Dynamics for Teams 7th Edition by Levi, Askay
ISBN: 9781071927045
Group Dynamics for Teams (7th)
ISBN 9781071927045 | Chapter 1
Total Questions: 41
Multiple Choice (27)
Q1. [Multiple Choice] · Cognitive Domain: Knowledge
Which of the following is not a reason groups and teams matter?
a) Reliance on teamwork is increasing in the workplace.
b) Teamwork skills are highly valued by employers.
c) Understanding groups and teams provide insight into what influences our own behaviors and the behaviors of others around us.
d) All the above are reasons groups and teams matter. ✓ correct
Q2. [Multiple Choice] · Cognitive Domain: Knowledge
Groups are defined by all of the following characteristics except ______.
a) group members mutually influence each other
b) group members interact to achieve a common goal
c) there must be at least two members
d) there must be no more than 10 members ✓ correct
Q3. [Multiple Choice] · Cognitive Domain: Application
Which scenario would not be considered a group?
a) a flash mob performing a dance
b) protesters at a peaceful march
c) an architect and an engineer working on a new construction project
d) everyone viewing Netflix from their own screens ✓ correct
Q4. [Multiple Choice] · Cognitive Domain: Knowledge
As group members interact,social identificationoccurs, which refers to ______.
a) the creation of shared values and beliefs
b) the recognition that the group exists separately from others ✓ correct
c) fulfillment of group or personal goals
d) achievement of group goals
Q5. [Multiple Choice] · Cognitive Domain: Comprehension Groups are different from teams because ______.
a) teams are sports related, while groups are typically work related
b) teams are typically larger than groups
c) teams involve greater interaction and coordination among members to achieve a common goal ✓ correct
d) teams are more hierarchical than groups
Q6. [Multiple Choice] · Cognitive Domain: Analysis
The use of teams by organizations is increasing because ______.
a) organizations are getting larger
b) employees want their jobs to be simplified
c) jobs are becoming more complex and interdependent ✓ correct
d) organizations are seeking stability
Q7. [Multiple Choice] · Cognitive Domain: Knowledge
In order to function correctly, the scientific management approach requires that ______.
a) managers think and control while workers execute ✓ correct
b) managers work alongside workers
c) workers perform tasks in teams, without managers present
d) workers focus more on quality than quantity
Q8. [Multiple Choice] · Cognitive Domain: Knowledge
According to the textbook, which of the following factors has not created a demand for the use of teams in organizations?
a) rapidly changing technology
b) expanding markets and global competition
c) scientific management ✓ correct
d) complexity, uncertainty, and ambiguity
Q9. [Multiple Choice] · Cognitive Domain: Comprehension
In order to keep up with contemporary demands, organizations have been ______ layers of management and replacing managers with ______.
a) increasing; outside consultants
b) decreasing; outside consultants
c) increasing; teams
d) decreasing; teams ✓ correct
Q10. [Multiple Choice] · Cognitive Domain: Knowledge
According to the textbook, teams can provide all of the following benefits to organizations except ______.
a) less need for skilled workers ✓ correct
b) greater operational outcomes
c) higher financial outcomes
d) more positive employee outcomes
Q11. [Multiple Choice] · Cognitive Domain: Knowledge
Which of the following is not a type of work team as identified by Sundstrom et al. (2000)?
a) executive teams ✓ correct
b) management teams
c) action teams
d) service teams
Q12. [Multiple Choice] · Cognitive Domain: Application
Sundstrom et al. (2000) identify six types of work teams and their functions. Which group of people would be considered a production team?
a) football players on the same team
b) team of workers assembling a car in a factory ✓ correct
c) musicians in a symphony
d) deans of a university working to restructure the various colleges
Q13. [Multiple Choice] · Cognitive Domain: Comprehension
Self managing teams are different from traditional work groups because ______.
a) they have fewer members
b) there is no leader
c) the teams are more strongly linked to the organization’s hierarchy
d) they make greater use of consensus or democratic decision making ✓ correct
Q14. [Multiple Choice] · Cognitive Domain: Comprehension
A team typically handles decision making using the following methods except ______.
a) consultative
b) authoritarian ✓ correct
c) democratic
d) consensus
Q15. [Multiple Choice] · Cognitive Domain: Knowledge
The historical approach to job design that shows the value of using teams in most modern organizations is called ______.
a) scientific management
b) sociotechnical systems theory ✓ correct
c) Hawthorne effect
d) total quality management
Q16. [Multiple Choice] · Cognitive Domain: Knowledge
The work of Kurt Lewin and his followers changed the study of group dynamics by ______.
a) focusing on the individual, rather than the group, as the unit of study
b) developing an action research approach that demonstrated the value of applied research and theory ✓ correct
c) showing how the study of individuals could be used to promote social change
d) focusing on leaders as drivers of group processes
Q17. [Multiple Choice] · Cognitive Domain: Knowledge Hawthorne discovered that ______.
a) studying workers has no impact on worker performance
b) social factors have an important impact on performance ✓ correct
c) breaking up tasks into smaller ones leads to an increase in performance
d) teams are no better at performing complex tasks than individuals
Q18. [Multiple Choice] · Cognitive Domain: Knowledge
Triplett’s finding that the presence of other people increases performance is called ______.
a) scientific management
b) social facilitation ✓ correct
c) binging
d) social identification
Q19. [Multiple Choice] · Cognitive Domain: Application
According to the social facilitation effect, a person will run ______ when ______.
a) faster; other people are around ✓ correct
b) faster; by himself or herself
c) slower; other people are around
d) faster; she or he will receive a reward
Q20. [Multiple Choice] · Cognitive Domain: Knowledge
Studies on teamwork originated in the field of ______.
a) sociology
b) business
c) communication
d) psychology ✓ correct
Q21. [Multiple Choice] · Cognitive Domain: Knowledge
In the 1950s and 1960s, psychologists examining groups primarily focused on studying ______.
a) group dynamics
b) encounter groups
c) conformity and helping behavior ✓ correct
d) self awareness and education
Q22. [Multiple Choice] · Cognitive Domain: Knowledge Encounter groups, also known as t groups, are ______.
a) parallel teams of production workers who meet to analyze problems
b) small, unstructured groups encouraged to engage in open and personal discussions ✓ correct
c) workers performing tasks in teams, without managers present
d) teams that conduct repeated transactions with customers
Q23. [Multiple Choice] · Cognitive Domain: Analysis
By the 1990s, research on teamwork ______.
a) became multidisciplinary ✓ correct
b) remained laboratory based
c) simplified
d) stagnated
Q24. [Multiple Choice] · Cognitive Domain: Comprehension
The term equifinality means ______.
a) people are easily influenced by social norms
b) groups can be best understood by studying the individuals in the group
c) it is easier to change a group than an individual
d) there are many ways for groups to operate successfully ✓ correct
Q25. [Multiple Choice] · Cognitive Domain: Knowledge
Which of the following terms was created by the psychologist Kurt Lewin?
a) scientific management
b) Hawthorne effect
c) equifinality
d) group dynamics ✓ correct
Q26. [Multiple Choice] · Cognitive Domain: Knowledge
The rise of Japan as a manufacturing power in the 1970s resulted in the creation of ______.
a) virtual teams
b) individualized work processes
c) t groups
d) quality circles ✓ correct
Q27. [Multiple Choice] · Cognitive Domain: Knowledge
What are two contemporary shifts in our society that affect the study of teamwork?
a) diversity and technology ✓ correct
b) diversity and positive psychology
c) technology and behaviorism
d) diversity and scientific management
True/False (9)
Q28. [True/False] · Cognitive Domain: Knowledge
One key feature of a team is that members work together toward a common project for which they are all accountable.
a) True ✓ correct
b) False
Correct answer: True
Q29. [True/False] · Cognitive Domain: Comprehension
An important distinction between teams and groups is how often they work together.
a) True
b) False ✓ correct
Correct answer: False
Q30. [True/False] · Cognitive Domain: Knowledge
Social identification in groups is based on an “us versus them” mentality.
a) True ✓ correct
b) False
Correct answer: True
Q31. [True/False] · Cognitive Domain: Comprehension
Under work conditions where the scientific management approach is best, teams are not needed.
a) True ✓ correct
b) False
Correct answer: True
Q32. [True/False] · Cognitive Domain: Comprehension
There is a clear and commonly agreed upon distinction between groups and teams.
a) True
b) False ✓ correct
Correct answer: False
Q33. [True/False] · Cognitive Domain: Comprehension
The teamwork movement started because workers felt they were being treated unfairly.
a) True
b) False ✓ correct
Correct answer: False
Q34. [True/False] · Cognitive Domain: Knowledge
Quality circles are a type of team found in Japan.
a) True ✓ correct
b) False
Correct answer: True
Q35. [True/False] · Cognitive Domain: Comprehension
Teamwork skills are only important in professional settings and have little impact on personal relationships.
a) True
b) False ✓ correct
Correct answer: False
Q36. [True/False] · Cognitive Domain: Knowledge
The work of Kurt Lewin focused on the group as the unit of study.
a) True ✓ correct
b) False
Correct answer: True
Essay (5)
Q37. [Essay] · Cognitive Domain: Comprehension
From a psychological perspective, explain the two processes that define a group.
Suggested answer: Sample response: Two processes define a group from a psychological perspective: social identification and social representation. “Social identification refers to recognizing that a group exists separately from others. It is the creation of a belief in ‘us versus them.’ Identification is both a cognitive process (classifying the world into categories) and an emotional process (viewing one’s group as better than other groups). Social representation is the shared values, ideas, meanings and beliefs that members of a group collectively develop. Over time, interactions between group members cultivate a shared understanding of the purpose, goals, identity, norms, and collaboration within the group. Both processes help with the production of effective communication, cooperation, and coordination which allows groups to reach their goals.”
Q38. [Essay] · Cognitive Domain: Analysis
Compare and contrast a work group, team, and self managing team in terms of power, leadership, decision making, and activities or tasks.
Suggested answer: Sample response: A work group is part of the organization’s hierarchy, controlled by a manager/supervisor, with authoritarian or consultative decision-making and independent activities. In contrast, a team is linked to the organization’s hierarchy, with some shift of power to the team; the leader has limited managerial power; decision-making is consultative, democratic, or by consensus; and activities are interdependent and coordinated by the team leader. Compared to the workgroup and team, the self-managing team has increased the use of power and independence, although it is still linked to the organization’s hierarchy. The self-managing team leader is selected by its members, and decision-making is democratic or by consensus. The activities or tasks are highly interdependent and coordinated by team members.
Q39. [Essay] · Cognitive Domain: Comprehension
What major discovery did Hawthorne uncover in his research? How did he come across this finding?
Suggested answer: Sample response: Hawthorne found that social factors played a large role in performance. Initially, he was interested in how environmental factors affected worker performance. However, when he found that workers increased their performance while being observed, he found that it was a social, not environmental, factor that was in effect. It was also found that social norms in a group can affect performance.
Q40. [Essay] · Cognitive Domain: Analysis
Discuss how the change from routine to nonroutine work and shift to simpler organizational hierarchies have increased the importance of teamwork in organizations.
Suggested answer: Sample response: Nonroutine jobs have more complexity, interdependence, uncertainty, variety, and change than do routine jobs. These factors require multiple skills and perspectives that can come only from a team of workers. The shift to simpler organizational hierarchies means a reduction in layers of management, with teams being used to integrate and coordinate the various parts of an organization. Teams execute tasks better, learn faster, and change more easily than do traditional work structures, all characteristics required by the changing contemporary organization.
Q41. [Essay] · Cognitive Domain: Comprehension
Discuss how understanding teamwork and group dynamics contributes to success in the workplace.
Suggested answer: Sample response: Understanding teamwork and group dynamics helps employees collaborate effectively, communicate efficiently, and resolve conflicts constructively. It allows individuals to recognize different roles within a team and adapt to varying group expectations, leading to increased productivity. Awareness of group dynamics helps people navigate workplace challenges, build professional relationships, and contribute to a positive team environment.