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INSTRUCTIONS: 1. Print this passport in letter size paper. 2. Glue each sheet with adhesive tape. 3. Fold each sheet in half.
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Quick guide for international Roaming users
In the case of any unforeseen event during your stay abroad, we remind you that the Secretaría de Relaciones Exteriores through the Dirección General de Protección y Asuntos Consulares are able to offer you help and free assistance. From any country, call +52 55 3686 5100 from monday to friday, from 9:00 to 13:00 Hrs. (Mexico GTM - 6). movistar Customer Service is available 24 hours a day, 365 days a year. From the U.S., Puerto Rico and Canada call +1888 401 3854 From Spain and worldwide call + 5255 5999 4248 You can call customer service at *611 from your movistar. See the list of countries at www.movistar.com.mx/roaming International Departures section > Rates and Services.
Useful information for postpaid users 1.- Before traveling, please confirm coverage and compatibility of your cellphone with the GSM network(s) you are visiting. You can verify it by calling *611 or by visiting www.movistar.com.mx/roaming Remember to have your phone turned off during the flight. 2.- If the country you’re visiting is within the Direct Roaming list, your cellphone will be ready to be used as soon as you turn it on. If it doesn’t connect to any network, you’ll have to search on your menu, following this steps: Options> Network> Manual selection; the cellphone will look for all available networks in that area and you can choose anyone within the Direct Roaming List. You’ll be able to use your service in more than 210 countries with more than 587 operators. Visit www.movistar.com.mx/roaming to check coverage and services provided.