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CSU Centers for Outreach and Engagement 2024 - 25 Impact Report

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JULY 1, 2024 – JUNE 30, 2025 IMPACT REPORT

CENTERS FOR OUTREACH & ENGAGEMENT


LETTER FROM THE SENIOR DIRECTOR THE CENTERS FOR OUTREACH AND ENGAGEMENT AT THE

and global business engagement while strengthening CSU’s role

Across SBDC and EAN, economic impact continued to accelerate,

MONTE AHUJA COLLEGE OF BUSINESS proudly present

in regional economic development.

with substantial gains in clients served, capital formation, sales

the 2024–2025 Impact Report, celebrating another year of meaningful contributions to students, faculty, alumni, entrepreneurs, and the broader business community.

This year, the Weston Ideation Lab continued to support campuswide innovation through programs including the Morgan Startup Grant, Every Artist Is a Startup, Engineering Capstone

growth, and job creation. The Professional Development Center expanded its catalog to more than 330 online programs and over 27 in‑person and hybrid courses, serving 300+ learners pursuing industry‑recognized credentials.

Our collective work spans the Professional Development

collaborations, the Community + Innovation + Technology

Center, the Small Business Development Center (SBDC),

Hackathon (rebranding in 2026 as the Community Innovation

On behalf of the Centers for Outreach and Engagement, thank

the Global Business Center & Export Assistance Network

Challenge), the LIFT Program (Leadership & Innovation Fellows

you for your ongoing collaboration, investment, and belief in our

(EAN), and the Weston Ideation Lab. Together, these units

for Transformation), Show Her the Money, Idea Labs, StartUp

mission. We look forward to another year of growth, impact, and

help drive workforce advancement, entrepreneurial growth,

Vikes and the Summer Accelerator Internship Program.

shared success. COLETTE HART SENIOR DIRECTOR, CENTERS FOR OUTREACH & ENGAGEMENT

CENTERS FOR OUTREACH & ENGAGEMENT CENTER FOR INNOVATION AND ENTREPRENEURSHIP

GLOBAL BUSINESS CENTER

PROFESSIONAL DEVELOPMENT CENTER

SBDC (SMALL BUSINESS DEVELOPMENT CENTER)

SBDC EAN (EXPORT ASSISTANCE NETWORK)

WESTON IDEATION LAB

2


PROFESSIONAL DEVELOPMENT CENTER (PDC) PROGRAM REACH

27+

In-Person + Hybrid Classes

330+

UNIQUE CERTIFICATION COURSES (21 TOTAL) 1

Accounts Payable Manager Certification

11 CompTIA Network+ Certification Training

2

Accounts Payable Specialist Certification

12 CompTIA Security+ Certification Training

3

Accounts Payable Specialist Certification with Microsoft Excel

13 CompTIA SecurityX Certification Training

4

Cisco CCNA Certification Training

5

CompTIA A+ Certification Training

6

CompTIA Certification Training: A+, Network+, Security+

7

CompTIA Certification Training: Network+, Security+

8

CompTIA Certification Training: TECH+ and A+

9

CompTIA Certification Training: TECH+, A+, Network+, Security+

14 IC3 Certification in Digital Literacy (GS6) 15 ISC2 Governance, Risk & Compliance Certification 16 Microsoft Access Certification Training 17 Microsoft Azure Dual Certification Boot Camp

Online Classes

18 CompTIA A+ Prep 1: Hardware

300+

19 CompTIA A+ Prep 2: Software

Students Taught

10 CompTIA Cloud+ Certification Training

20 CompTIA A+ Prep 3: Network/Security 21 CompTIA A+ Prep Series

CENTERS FOR OUTREACH & ENGAGEMENT CENTER FOR INNOVATION AND ENTREPRENEURSHIP

GLOBAL BUSINESS CENTER

PROFESSIONAL DEVELOPMENT CENTER

SBDC (SMALL BUSINESS DEVELOPMENT CENTER)

SBDC EAN (EXPORT ASSISTANCE NETWORK)

WESTON IDEATION LAB

CSUBizProDev csubiz-professional-development-center

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SMALL BUSINESS DEVELOPMENT CENTER

(SBDC)

DATA F RO M O C TO BE R 1, 2024 T H RO U G H S E P T E M BE R 30, 2025

SMALL BUSINESS

CLIENTS

365 Total Clients

89 Long Term Clients

4.7

32

$2.3

$6.2

4

Jobs Created

Average Advising Hours Per Client

1,730

MILLION Capital Formation

Contact and Prep Hours

MILLION Sales Growth

Businesses Starts

CENTERS FOR OUTREACH & ENGAGEMENT CENTER FOR INNOVATION AND ENTREPRENEURSHIP

GLOBAL BUSINESS CENTER

PROFESSIONAL DEVELOPMENT CENTER

SBDC (SMALL BUSINESS DEVELOPMENT CENTER)

SBDC EAN (EXPORT ASSISTANCE NETWORK)

WESTON IDEATION LAB

CSUOHIOSBDC

4


GLOBAL BUSINESS CENTER / EXPORT ASSISTANCE NETWORK

(SBDC EAN)

DATA F RO M O C TO BE R 1, 2024 T H RO U G H S E P T E M BE R 30, 2025

CSU SBDC EAN PERFORMANCE VS GOALS

STATEWIDE CONTRIBUTION

315 122 26.2%

$

20.611

Long Term Clients

Long Term Clients Reporting Impact

Capital Infusion

CSU share: 44%

CSU share: 41%

CSU share: 26.2%

CSU share: 15%

3,993

30.062 MILLION

Advising Hours

Sales Increases

CSU share: 44%

CSU share: 71%

Long‑Term Clients: 50 (Goal 95) > 53%

MILLION

Total Clients Counseled

$

Clients: 140 (Goal 150) > 93%

Advising Hours: 1,741 (Goal 1,750) > 99% Jobs Created: 66 (Goal 25) > 264% Capital Infusion: $3.011MM (Goal $3MM) > 100%

149 974 Jobs Created

Jobs Retained

CSU share: 44%

CSU share: 49%

Sales Increases: $21.393MM (Goal $12MM) > 178% Jobs Retained: 479 (Goal 200) > 240% LT Clients Reporting Impact: 50% (Goal 45%) > 111%

CENTERS FOR OUTREACH & ENGAGEMENT CENTER FOR INNOVATION AND ENTREPRENEURSHIP

GLOBAL BUSINESS CENTER

PROFESSIONAL DEVELOPMENT CENTER

SBDC (SMALL BUSINESS DEVELOPMENT CENTER)

SBDC EAN (EXPORT ASSISTANCE NETWORK)

WESTON IDEATION LAB

CSUBizGlobal/ csubiz-global-business-center

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WESTON IDEATION LAB FUELING INNOVATION: GIVING, GUIDANCE & GROWTH CSU’s entrepreneurial ecosystem thrives on impactful mentorship and compelling storytelling, empowering student innovators at every stage of their journey.

2024-25

KEY PROGRAMS • Community + Innovation + Technology Hackathon (rebranding in 2026 as the Community Innovation Challenge) • Every Artist Is a Startup

RISING VIKES Celebrating the entrepreneurial spirit of CSU students and alumni who transform bold ideas into real-world impact. Through personal stories and project spotlights, Rising Vikes showcases the creativity, determination, and resilience driving each venture. This initiative inspires the CSU community, sparks bold thinking, and proves that meaningful innovation begins right here on campus.

MENTOR MONTHLY

• Engineering Capstone

Actionable insights from experienced mentors guide student entrepreneurs through

• Idea Labs • LIFT Program (Leadership & Innovation Fellows for Transformation)

every stage of their journey. Each edition features expertise from professionals connected to the Weston Ideation Lab—offering practical advice, hard-earned lessons, and inspiration to spark ideas, overcome start-up challenges, and accelerate growth.

• Morgan Startup Grant

By expanding networks and building confidence, Mentor Monthly equips aspiring innovators with the guidance they need to turn bold ideas into lasting impact

• Show Her the Money

Together, Rising Vikes and Mentor Monthly create a holistic support system that fuels innovation, accelerates student success, and strengthens CSU’s entrepreneurial community.

• Startup Vikes • Summer Accelerator Internship Program

The Weston Ideation Lab continued to serve as CSU’s central hub for innovation, interdisciplinary creativity, and early-stage venture development. More than 2,000 students, faculty, staff, and alumni engaged with programs representing hundreds of majors across all CSU colleges.

CENTER FOR INNOVATION AND ENTREPRENEURSHIP

GLOBAL BUSINESS CENTER

PROFESSIONAL DEVELOPMENT CENTER

SBDC (SMALL BUSINESS DEVELOPMENT CENTER)

SBDC EAN (EXPORT ASSISTANCE NETWORK)

WESTON IDEATION LAB

CSUBizEntrepreneurship weston_ideation_lab

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OUR TEAM

COLETTE HART

MEGHAN SALKIN

KATIE VAN DYKE

NATE WARD

SENIOR DIRECTOR CENTERS FOR OUTREACH AND ENGAGEMENT

ASSISTANT DIRECTOR CENTERS FOR OUTREACH AND ENGAGEMENT

DIRECTOR SMALL BUSINESS DEVELOPMENT CENTER

DIRECTOR SBDC EXPORT ASSISTANCE NETWORK

LYNN BUCHINSKY

DAVID DELGADO

AMANDA HO

CHRIS LEES

NIKI SPENCER

MANAGER WESTON IDEATION LAB

TRADE COUNSELOR SBDC EXPORT ASSISTANCE NETWORK

COORDINATOR PROFESSIONAL DEVELOPMENT CENTER

TRADE COUNSELOR SBDC EXPORT ASSISTANCE NETWORK

MARKETING ADVISOR SMALL BUSINESS DEVELOPMENT CENTER

CENTERS FOR OUTREACH & ENGAGEMENT CENTER FOR INNOVATION AND ENTREPRENEURSHIP

GLOBAL BUSINESS CENTER

PROFESSIONAL DEVELOPMENT CENTER

SBDC (SMALL BUSINESS DEVELOPMENT CENTER)

SBDC EAN (EXPORT ASSISTANCE NETWORK)

WESTON IDEATION LAB

7


CENTERS FOR OUTREACH & ENGAGEMENT CONTACT US CENTERS FOR OUTREACH & ENGAGEMENT 1860 E. 18TH STREET · BU308 CLEVELAND, OH 44115 216-687-4750

CENTERS FOR OUTREACH & ENGAGEMENT CENTER FOR INNOVATION AND ENTREPRENEURSHIP

GLOBAL BUSINESS CENTER

PROFESSIONAL DEVELOPMENT CENTER

SBDC (SMALL BUSINESS DEVELOPMENT CENTER)

SBDC EAN (EXPORT ASSISTANCE NETWORK)

WESTON IDEATION LAB


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