At the Crisis Center of Comal County (CCCC), we are so much more than a shelter. While offering a safe place for individuals and families in crisis remains central to our mission, we continue to provide wraparound services that empower survivors to heal and rebuild their lives. These services include counseling, legal advocacy, education, and housing support, ensuring that each person who walks through our doors receives the care and tools they need to thrive.
This past year highlighted just how essential these comprehensive services are. From the first hotline call to helping survivors transition into stable housing, we stand alongside them, every step of the way. Thanks to your support, our impact continues to grow, and we are excited about the journey ahead as we work to expand our services through our new building set to be complete in the January of 2026.
Your generosity has been instrumental in making this growth possible. Whether you've contributed through financial gifts, volunteered your time, or shared our mission with others, you’ve played a key role in transforming lives and strengthening our community.
Together, we are not just building a shelter—we are creating a community of care, resilience, and hope. Thank you for being part of this incredible journey with us.
CRISIS CENTER SERVICES
Case Management:
Goal-oriented support with regular progress reviews.
Community Education: Presentations and outreach on domestic violence and sexual assault.
Counseling Services: Individual and group therapy to help victims heal.
Legal Advocacy: Assistance with legal documents, law enforcement, and court accompaniment.
Referral Services:
Crisis line and in-person referrals by trained staff.
Shelter:
Emergency housing for victims with access to comprehensive support services.
Victims Advocacy: 24/7 crisis support and accompaniment to medical, legal, and criminal services.
MISSION
To embrace survivors of crisis and trauma and empower them to positively change the trajectory of their lives
THEORY OF IMPACT
We do this by delivering safe, compassionate, wrap-around services through a supportive community of care.
CCCC Leadership
Hank Williams President
Jill Johnson
Vice President
James Heinbaugh
Treasurer
Sean Williams Past President
Jeni Cook
Secretary
Board Members
Jennifer Blaschke
Carmelita Carr
Sharon Deats
Maria del Rosario Lomba
Jeanie Luhan
Joe Vargas
Georgia Malmsten
Janis Parsley
Kristy Spradley
Kimberly Stevenson
Mark Stevenson
Executive Team
Julie Strentzsch
Chief Executive Officer
Jennifer Hinojosa
Chief Program Officer
Nicholle Kepczyk
Chief Impact Officer
Vivian Putney
Chief Financial Officer
Tiffany Verette
Chief Development Officer
VOLUNTEER IMPACT
OTHER NUMBERS OTHER NUMBERS
# of Volunteers $135,088
The Crisis Center of Comal County serves as a beacon of hope for individuals and families facing domestic violence and sexual assault. In the past year, we provided support to 944 total clients, including 128 individuals through our Next Step program and 67 SAFE clients. Our compassionate care extends to diverse populations, including 7 LGBTQ clients, demonstrating our commitment to inclusivity. We facilitated 58 SANE exams to address immediate medical needs and supported 93 clients through counseling services. Additionally, our hotline answered 1,034 calls, offering immediate assistance, with 413 calls related to domestic violence and 265 addressing other urgent needs. Through these wrap-around services, we deliver safety,compassion,andhealingtothoseincrisis.
93 COUNSELING 67 SAFE CLIENTS
128 NEXT STEP CLIENTS
1034 HOTLINES
1259 PREVENTION
Adults 879
Children 65
AGE STATS FOR NONRESIDENTIAL
Our age statistics for non-residential clients.
DONATIONS BY THE NUMBERS
$228,459.13
EVENT INCOME
$332,863.55
GROSS
THRIFT SHOPPE INCOME
$372,906.33
$506,131.59 NON-RESIDENTIAL DATA
TOTAL CASH DONATION IN-KIND DONATIONS
Donations play a critical role in supporting the Crisis Center of Comal County, contributing 20% to the bottom line and ensuring we can continue providing essential services to our community. In 2024, total cash donations reached $332,863.55, while event income brought in $372,906.33, and in-kind donations totaled $506,131.59. These contributions, along with 4,273 volunteer hours valued at $135,088, help sustain our operations alongside funding from state and federal grants and private foundations. Every donation empowers us to serve survivors of domestic violence and sexual assault, offering hope and healing whenit’sneededmost.
OVERVIEW OF GROWTH FOR CCCC
TOTAL CLIENTS SERVED BY CCCC IN 2023 = 1375
TOTAL CLIENTS SERVED BY CCCC IN 2024 = 1280 =20
ETHNICITY STATS FOR RESIDENTIAL
Our ethnicity statistics for residential clients, including those in our shelter and hotels.
RESIDENTIAL DATA
Female 262 Male 67
Other 7
GENDER STATS FOR RESIDENTIAL
Our gender statistics for residential clients, including those in our shelter and hotels.
At the Crisis Center of Comal County, we prioritize the quality of care in every service we provide, ensuring each interaction is meaningful and impactful. Every service represents a touchpoint of at least 15 minutes of dedicated care, whether it’s counseling, advocacy, safety planning, or other crucial support. In 2023, we provided 11,542 services, and in 2024, that number more than doubled to 24,674 services. This significant growth reflects our commitment to meeting the increasing needs of our community while maintaining the compassionate, client-centered approach that defines our mission. Each service is a step toward safety, healing, and empowerment for those we serve.
TOTAL SERVICES FOR ALL INDIVIDUALS SERVED IN 2023-2024
2023 2024
SERVICES IN 2023 = 11,542
SERVICES IN 2024 = 24,674
RESIDENTIAL GEOGRAPHIC
Our shelter sees clients from across the United States, as many individuals fleeing domestic violence or sexual assault are forced to leave their homes, communities, and even states to find safety. Survivors often must relocate to protect themselves and their families from further harm, seeking refuge in unfamiliar places where they can rebuild their lives. By providing a secure, compassionate environment, we offer a vital lifeline to those who have nowhere else to turn, helping them take the first steps toward healing and stability.
TOP COUNTIES SERVED IN TEXAS
The Crisis Center of Comal County (CCCC) serves a diverse range of communities, emphasizing its commitment to Comal County while extending its impact across Texas and beyond. In 2024, the majority of our Texas clients came from Comal County, reflecting our deep roots in supporting local survivors with 74 individuals served. Neighboring counties like Bexar (48 clients), Hays (13 clients), and Guadalupe (13 clients) also turned to CCCC for critical services, underscoring our role as a regional safety net. Additionally, we assisted individuals from numerous other counties across Texas, including Harris, and Dallas, as well as survivors from 17 states nationwide. This broad reach highlights the pressing need for safety and support, with some individuals traveling great distances to escape dangerous situations. Through our shelter and services, CCCC provides a sanctuary for survivors, whether they comefromdowntheroadoracrossstatelines.
