We are delighted to announce the successful completion of the CRM training program, conducted on 7th and 8th July 2026 at Hotel Le Meridien, Gurgaon. The training was organised to strengthen employees’ knowledge and practical understanding of CRM processes, daily activities, customer data, lead tracking, and the sales pipeline.
The program witnessed enthusiastic participation from employees across functions, with attendees actively engaging in discussions, live demonstrations, hands-on exercises, and real-world business scenarios. The sessions focused on the practical application of a day in the life of a salesperson, including system navigation, customer records, lead and opportunity tracking, reporting, and pending actions, helping to enhance productivity and visibility across the sales cycle. The feedback received from participants was overwhelmingly positive, reflecting the relevance and effectiveness of the training.
The successful go live marks another important milestone in our digital transformation journey and reinforces our commitment to adopting best-in-class tools and processes that drive business excellence. By empowering teams to effectively utilise CRM, we are taking a significant step toward improving data accuracy, customer engagement, and overall business performance.
We extend our sincere appreciation to all participants for their active involvement and commitment throughout the program.
A special note of gratitude to Salli Churchill, Coskun Yay, and Janine Ross for their exceptional support and guidance. Their expertise, dedication, and ability to simplify complex concepts played a pivotal role in making the training engaging, insightful, and impactful for all attendees.
JULY 2026 Sales Update
JULY 2026 YTD 2026
Foodpro expo in Australia, Melbourne BuildNZ
By Michael Manning
By Reuben Verghese
The CRC team recently spent two busy days at BuildNZ 2026, New Zealand’s leading trade event for the building, construction, and design industries. It was a great opportunity to connect faceto-face with end-users, distributors, contractors, and industry professionals from across the country.
A big thank you to Vaughan Irvine, William Walker, and Jonathan Hutchins for their support throughout the event. Their involvement helped generate plenty of valuable conversations and strengthened existing relationships.
The trending topic of conversation was our corrosion treatment and protection solutions. Beyond showcasing CRC solutions for the industry, the team gained useful insights into current industry challenges, emerging trends, and opportunities where CRC can add value. We also came away with several promising leads.
Overall, BuildNZ was a fantastic chance to foster existing relationships and establish new connections, as well as strengthen the CRC brand in this important sector, which is forecasted to grow.
With a strong focus on our Food Grade range & the Greenlight Food Safety Program in 2026, CRC attended the Foodpro expo at the Melbourne Convention & Exhibition Centre in July. With over 12,000 visitors across four days, Foodpro is Australia’s leading trade event for food processing, packaging and innovation, and the perfect platform for CRC to engage with food & beverage manufacturers, maintenance professionals and QA teams, demonstrating CRC’s commitment to food safety and compliance.
Across the event a key focus for CRC was the Greenlight Food Safety Program, which attracted strong interest from attendees looking to simplify audit requirements and improve food safety processes within their facilities. Foodpro also provided the perfect opportunity to launch the new CRC Greenlight App, which was extremely well received by visitors to the stand. A shout out to Kieran and his team for getting the app ready in time for the event.
Overall, Foodpro 2026 reinforced the industry’s growing focus on food safety and compliance, and it was pleasing to see how many customers already use our products. It was great to hear firsthand from people using our products and the varying applications they are being used for. With a number of promising leads, we look forward to building on these opportunities in the months ahead.
A big thank you to Lisa Cotton and Brett Rokesky for their support and help in making the event a success.
Making food grade compliance simpler with the NEW GREENLIGHT app
The CRC Food Grade Greenlight App is now available on the Apple App Store and Google Play in Australia & New Zealand.
Keeping track of food-grade approvals, certifications and product information can be time-consuming, particularly when you’re preparing for an audit or need answers quickly on-site. That’s why we’ve developed a CRC Food Grade Greenlight App a simple tool that gives customers instant access to the information they need, whenever they need it.
One of the biggest benefits is how quickly it helps users confirm whether a CRC Food Grade products are approved for use in various food processing environments. Instead of searching through paperwork or going to our websites, our customers can instantly check approvals, helping reduce the time that often comes with compliance and audit preparation.
The app also includes My Cabinet, a handy feature that allows users to save their CRC Food Grade products they use most often to a ‘virtual cabinet’. Whether they’re preparing for an audit or simply need to reference a product regularly, their most important products are always just a tap away.
Beyond compliance, the app provides fast access to product information, certifications and end-use guidance while customers are on-site. Because all information is updated automatically, our users can be confident they’re always viewing the latest approvals, regulatory information and newly released products without needing to manually check for updates.
Users can also choose to receive push notifications, keeping them informed whenever compliance information changes or when new products and features are added to the app.
If you’re speaking with food industry customers, it’s a great opportunity to introduce them to the app and show how it can make day-to-day compliance faster and easier.
CRC’s recent consumer promotion in New Zealand encouraged shoppers to purchase any CRC product for a chance to win one of ten $500 Z Station gift cards. Running over a two-month period, the campaign delivered strong engagement and drove new CRC marketing email sign-ups, contributing to the growth of our direct marketing database.
Winners were drawn from a broad range of CRC resellers, reflecting strong nationwide participation across the retail network. Mitre 10, BNT, Trade Zone, The Tool Shed, Bunnings and NZ Safety Blackwoods.
Congratulations to all our winners: Ken Payne, Harpreet Singh, Nicole Webber, Adrian Ryan, Greg Wallace, Rob Stephenson, Bob Kluts, Phil Price, Gyan Mossley and Jared O’Mclean!
FIFA World Cup Tipping Competition Winner
A huge congratulations to Coskun for taking out 1st place in the CRC TT FIFA World Cup Tipping Competition and earning the title of Football World Cup Winner!
Congratulations also to everyone who participated and helped make the competition FUN!
Greg Wallace
Harpreet Singh
Bob Klutz Jared O’Mclean
Safety stand-down brings vision zero to life!
By Jonathon Chapman
As part of CRC’s Global Vision Zero initiative, our Castle Hill and East Tamaki teams recently took part in a Safety Stand-Down, setting aside normal work activities to focus on the health, safety, and well-being of everyone on site.
The day kicked off with an unexpected fire drill and emergency evacuation exercise, giving staff the opportunity to put our emergency procedures into practice. This was followed by a series of engaging presentations covering incidents that have occurred across CRC sites during the past year, key safety fundamentals, and practical risk management tools.
Staff also participated in a site walkabout, identifying and discussing critical hazards in both office and factory areas. The hands-on approach helped reinforce the importance of hazard awareness and encouraged valuable conversations about how we can all contribute to a safer workplace.
To thank everyone for their participation and engagement, the day concluded with a team lunch.
The feedback from both sites was overwhelmingly positive, with many staff members commenting that the event gave them a greater appreciation of the hazards present in their day-to-day work environment and the controls in place to manage them.
A special thank you goes to Ray Purdy, Natasha Gill, Shakaar Ramdhin, Alan Tran and Grant Thompson, our external Fire Safety Trainer at East Tamaki, for their efforts in making the event such a success.
Castle Hill, Australia
East Tamaki, New Zealand
Toolbox talks
Silicone Lubricants
Our Toolbox Talk this month was well attended, with over 40 participants joining in, to learn everything there is to know about CRC Silicone Lubricants!
It was a great session where we covered the basics of silicone and lubrication, explored why silicone is good for lubrication, and examined our range of silicone lubricants and where they could be used.
The key takeaways worth noting from this session were:
• Silicone is a manufactured product not to be confused with Silicon. It is durable & temperature resistant.
• Lubricants reduce friction, heat & wear between contact surfaces. There are 3 main types: Liquid, Semi-Solid & Solid.
• Silicone lubricants are stable across extreme temperatures, water repellent, safe on rubber & plastic, & leaves a non-staining film that resists dirt & dust.
• There are two main types of silicone lubricants in the CRC portfolio:
> Spray: Light, easy-to-apply lubricant for general lubrication.
> Grease: Thick, durable lubricant for long-lasting lubrication.
>>>>> Click here for content <<<<<<
Next Toolbox Talk on the 28th of August
Lunch n Learn with guest speaker Gareth Lynch
We had the pleasure of welcoming Gareth Lynch to our recent Lunch n Learn session, where he shared his powerful story of resilience, mental strength and overcoming adversity.
Following a university accident in 2016 that resulted in a C5 spinal cord injury, Gareth became a tetraplegic with paralysis in more than 80% of his body. Rather than letting this life-changing event define him, he completed his degree, built a successful career as a Water Resources Engineer, and became a member of the NZ Wheelblacks, representing New Zealand at the Tokyo Paralympics.
Through his personal journey, Gareth shared valuable insights into resilience, mindset, and the importance of adapting to challenges. His message encouraged us to rethink how we view setbacks and highlighted how developing mental strength can help us lead happier and more fulfilling lives.
A big thank you to Gareth for an inspiring and memorable session that left attendees motivated both professionally and personally.
Welcome to Ali Bassam - Maintenance Manager, Castle Hill Australia
Hi everyone! I’m really excited to be joining the team as Maintenance Manager for CRC in Sydney. I’ve been using CRC products for years, so it’s pretty special to now be on the inside and part of the company.
A bit about me, I originally moved to Australia from New Zealand, where I lived for many years.
I studied Electrical and Electronic Engineering at the University of Auckland, and my son was born there (he’s now in Year 11). My daughter was born in Bairnsdale, Victoria, and is currently in Year 7, before our family eventually settled in Sydney.
Professionally, I bring over 15 years of experience in FMCG manufacturing, mainly in the food industry. I’ve worked across a range of roles, from Maintenance Planner through to Project Manager and Maintenance Manager. Along the way, I’ve led major automation, plant expansion, and reliability improvement projects, with a strong focus on preventative maintenance, asset reliability, continuous improvement, and team leadership. I’m looking forward to getting stuck in and working with the team to strengthen our maintenance capability and support operational excellence across our ANZ operations.
Outside of work, I enjoy spending time with my family and keeping active. Running is a big part of my routine, I usually clock around 45 to 50 km a week. It’s a great way to stay fit and clear my head. Looking forward to meeting and working with you all!
Hayden Fisher - Maintenance Fitter, Castle Hill, Australia
I’m a 21-year-old qualified fitter and machinist who started last month as a maintenance fitter. I enjoy both hands-on work on the job and tinkering with cars at home, with a strong passion for Subaru’s and motorbikes. I’ve spent time as a shutdown maintenance fitter across various industrial sites, developing a solid aptitude for tuning, milling, and building jigs and practical quality-of-life tools. I regularly use CRC products at home and have worked with them on most sites I’ve attended.
Outside of work, you’ll usually find me in the shed, gaming, or occasionally at the gym. Above all, I take pride in making my work easier and most importantly, fun.
Proud donor & supporting partner
Good360 Australia is Australia’s leading not-for-profit online marketplace for charities and disadvantaged schools. They redirect donated new products to the people who need them most working with over 600 partners and a network of 4,800 charities and schools. Their purpose is to ensure no one in Australia goes without life’s everyday essentials including for hygiene, play, home and education. The result is a Circle of Good that reduces both need and waste in the communities.
Over the last couple of years CRC Industries has been a proud donor and supporting partner to Good360 having donated over 40,000 units of Surface Sanitiser aerosols and liquid bottles.
From Edyta Banasiak – Partnership Manager Good 360:
“Thanks to the support of our donor partners, we’re helping to reduce this hardship. CRC Industries is making a meaningful difference, and we sincerely appreciate your ongoing commitment to this work. Thank you for your continued support”.
Good360 have recently released their Hygiene poverty in Australia: 2026 Update Report their most comprehensive research to date into a form of hardship affecting millions of Australians. The report highlights a significant and growing issue of hygiene poverty, defined as people being unable to afford essential hygiene products such as soap, shampoo, deodorant, toothpaste and cleaning products.
Some of the key findings include:
• 5.5 million Australians (1 in 5) are currently living in hygiene poverty.
• One in three Australians have experienced hygiene poverty.
• 43% of Australians are concerned they won’t be able to afford hygiene essentials over the next 12 months.
You can read the full report here: https://good360.org.au/wp-content/uploads/2026/07/Good360-Hygiene-Poverty_Report-2026.pdf
