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FASTEST GROWING COMPANIES WEATHERHEAD 100
A+ Solutions Allegro Real Estate Brokers & Advisors Alliance Solutions Group Ancora AQUA DOC Artwall ASMGi Avalution Consulting LLC Avantia Inc Banyan Technology Bellwether Enterprise Real Estate Capital LLC Bialosky Cleveland Blackburn OEM Wheel Solutions Budget Dumpster Carnegie Investment Counsel Carver Financial Services Inc. Channel Products CleanLife Energy Cleveland Bricks Cohen & Company Color 3 Embroidery Inc. Compass Self Storage Crescendo Commercial Realty Crimcheck Daniel’s Amish Collection Digital Print Solutions Direct Recruiters, Inc. Echo Health Event Source Evergreen Industrial Batteries Exscape Designs FIT Technologies Five Lakes Professional Services Foundation Software Inc. FrameCo Futuri Media GCS Geauga Mechanical Company
PRESENTED BY:
Global Transport Inc. Great Lakes Cold Storage Group Management Services Hartland & Co. Hileman Group Infinium Wall Systems INSIGHT2PROFIT Jarrett Logistics Systems K2M Design Kaufman & Company Keene Building Products KHM Travel Group Koehler Fitzgerald LLC Lake City Plating Laketec Laudan Properties Legacy Roofing Services MarshBerry MediQuant Metisentry National Safety Apparel Neptune Plumbing & Heating Co. NOMS Healthcare North American Coating Laboratories Northeast Factory Direct ON Partners OnShift Osborn Engineering Panel Master Payroll4Construction.com Perspectus Architecture The Portaro Group Premier Protective Services PS Lifestyle Pure Water Technology PureButtons.com QualityIP Razorleaf Corporation RDL Architects
WITH SUPPORT FROM:
Re/Max Haven Realty Property Management Risk International Holdings Rock The House Sanctuary Marketing Group SecureData 365 Selman & Company Sgt. Clean’s Car Wash Sky Quest Speedeon Data The SpyGlass Group Suresite Consulting Group
Technical Assurance Inc. Testoil ThenDesign Architecture TPI Efficiency True Hire Universal Windows Direct US Freight LLC VMI Group Inc. WHS Engineering Inc. World Synergy WTWH Media LLC YellowLite
UPSTARTS 42connect A & I Health Solutions LLC Adatasol Inc. Ardleigh Minerals Inc. Aurum Wealth Management Brakey Energy Inc. Company 119 Consolidus Cornerstone IT Inc. Dependable LLC DMS Management Solutions The Gertsburg Law Firm Grants Plus Great Lakes Fasteners Inc. Inner Circle Advisors
Kiwi Creative Lead to Conversion On the Other Side O’Reilly Equipment Planned Financial Services R&K Technologies Inc. Request A Test Robert P Madison International Inc. StandOut Stickers the telos institute TLC Products Inc. Torch Group Inc. Wellness IQ Woodside Health
CENTURIONS CrossCountry Mortgage Inc. ExactCare The Garland Company Inc. Mazzella Holding Company MobilityWorks
Nations Lending Corporation OEC Park Place Technologies Providence Healthcare Management Union Home Mortgage
Crosscountry Mortgage, Inc.
MobilityWorks
ExactCare Pharmacy
Park Place Technologies
Garland Industries, Inc.
Union Home Mortgage
LeafFilter North, Inc.
US Acute Care Solutions
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COMPANY PROFILES TPI Efficiency Providence Healthcare telos institute Color 3 Embroidery Robert P. Madison International Sgt. Clean
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WEATHERHEAD 100 WINNERS
How big data and analytics are advancing their businesses Award winners notch powerful sales growth gains
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THE LISTS
Weatherhead 100 Upstart Centurion
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BY THE NUMBERS
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Digital transformation spurs data-powered business insight
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By Judy Stringer ig data and data analytics hold the promise that today’s businesses will evolve from being organizations that collect and store information to those that use data-driven insights to improve products and services and to generate efficiencies. The journey, however, is not a straight or simple path. And, companies — both big and small — really are just beginning to understand the opportunities and challenges that lie ahead, said Jagdip Singh, AT&T professor of marketing at Case Western Reserve University Weatherhead School of Management and co-director of its master of science in business analytics program. Yes, businesses recognize data-crunching tools and technologies can drive faster, better decision-making, Singh said. Often the question is how to start. “It is not simply a matter of buying new technology,” Singh said. “It is integrating. It is assimilating … And, not all analytics technology applies to everyone, but in every business these technologies are going
picture of customer satisfacto disrupt the way we learn, intion and re-write the script for teract and operate today.” effective “service recovery.” Big data, for example, al“To date, service recovery ready is playing an important had been studied qualitatively role in understanding custombut not quantitatively because er preferences. Singh said that we did not have the data,” companies have traditionally Carlisle he said, “and what we have relied on customer and frontfound is that some of the conline employee surveys to unclusions based on that qualitaderstand the interactions that tive data are wrong.” occur when there is a problem Whether the issue was a with a product or service that missed flight or lost luggage, needs to be addressed. From customers did not want the this limited data set emerged agent to waste time with apoltraining programs that preogies or empathetic gestures, Krishnan pared front-line employees to and they wanted more control apologize, take responsibility over the remedy. and then develop what they “Choice made quite a big considered the best course of difference in terms of customaction to remedy the issue. er satisfaction,” according to With contemporary maSingh. “So the agent’s goal chine learning and data proshould be not to just provide cessing software, however, the solution that they think is Singh and his students were Singh best suited but to work creable to take a deep dive into large volumes of unstructured data — atively and on the spot to generate soluin this case, 110 videotapes of the inter- tions that are quite viable – not another actions between airline agents and dis- full-price ticket, for example – and also gruntled flyers — to develop a clearer give the customer multiple options.” Singh and his team have now moved on to study how companies can effectively use Twitter in service recovery. “Twitter data is unlike other forms of solving customer problems,” he said, because customers can report an issue, such as an impending missed connection, and expect a remedy in real-time. “There are companies that have customer service teams dedicated to Twitter and even they do not do well,” Singh said. “We are trying to figure out customer expectations when it comes to this communication medium.” And, of course, customer satisfaction analysis is only one way organizations can use data and analytics to inform
Calfee congratulates its nominated clients and all other Weatherhead 100 nominees and honorees for 2018!
strategic and operational decisions. Students in Weatherhead’s finance and banking program are exposed to the data mining and predictive modeling applications used by today’s financial professionals, according to department chair and professor CNV Krishnan. While the finance industry is no newcomer to quantitative analysis, the ability to cull, store, access, manage and evaluate larger and more complex data sets is driving new processes and procedures among bankers, analysts and advisers, he said. “We can now look, for example, at the text in 50 years of balance sheets and use programming and analytics software to track keywords that management has spoken about over time to identify keywords that are driving stock returns and things like that,” Krishnan said. “Then the analyst can use that information to make recommendations to their clients.” The impact can also be seen in auditing and accounting, said Weatherhead assistant professor Melissa Carlisle. With new data collection techniques and software, auditors analyze both structured and unstructured data to identify potential abnormalities, like unauthorized disbursements, or troubling patterns. They can comb through consumer and market statistics to compare revenue projections to actual revenue. “Auditors can shift their focus from detecting errors to concentrating on areas that present a high level of risk.” Carlisle said her department — like its Weatherhead counterparts — has heightened its focused on big data and preparing students for a data-powered marketplace. “Today’s business professionals need to be able to transform data into useful information and understand what the data is really telling them.”
AWARD CATEGORIES The law firm of Calfee, Halter & Griswold LLP congratulates all Weatherhead 100 award winners and nominees! We are proud to support the Northeast Ohio business community as the spirit of entrepreneurship, leadership and commitment to growth expands in our region and beyond. Cleveland | Columbus | Cincinnati Washington, D.C. | Calfee.com ©2018 Calfee, Halter & Griswold LLP. All Rights Reserved. 1405 East Sixth Street, Cleveland, OH 44114
Weatherhead 100 The 100 fastest growing companies in Northeast Ohio are based on revenue from 2013 through 2017. Companies on the list must have had sales of at least $100,000 in 2013, plus a minimum of 16 full-time employees and more than $1 million in sales in 2017.
Upstart These companies have met all Weatherhead 100 qualifications, employed 15 or fewer employees and/or had less than $5 million in net sales in 2017.
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These companies have met all Weatherhead 100 qualifications and had net sales of $100 million or more in 2017.
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Congratulations to the employees of Ardleigh Minerals, without whom this continued recognition would not have been possible. Ernest Q. Petrey Jr. President & Chief Executive Officer
Roger Zona
TPI Efficiency puts its energy into saving customers money
By Vince Guerrieri
Zona notes that most customers have only seven to 10 contracts a year, but hen Roger Zona founded TPI deals with hundreds, giving them TPI Efficiency in 2009, the expertise on the best course of action. energy market was vastly They also regularly read legislation to understand the credits and rebates a different than it is today. Then, deregulation was just in its business can get. “The maturity of the market has early stages, which Zona likened to a “land grab,” with opportunities for easy brought in more products, and there are a lot more to evaluate,” he says. efficiencies for companies that “The legislation is always may have only heard of enchanging, too.” ergy deregulation in the There’s a saying context of the colossal among football and failure of Enron. basketball coaches: “We were helping You take what the them pick up the easy defense gives you. WEATHERHEAD pennies,” Zona says. That’s no different 100 “At the time, you could for Zona, who says throw a dart at a board and the company is acting you could get anyone that within state, federal — and was better than what you had. “Now, the businesses and buyers sometimes local — regulations, as we work with are familiar with well as the client’s own parameters. “We’re forced to work within the deregulation, and we’re helping them navigate more complex products. rules of what the government decides We have to make apples-to-apples to offer,” Zona says. “If, say, Ohio comparisons and make sure they’re changes its mind and says they want to build more solar, then we’ll help our the best and most accurate.” TPI’s first job with a client is to “stop clients take advantage of that. Some of the bleeding,” Zona says, reducing our most favorable states for solar are expenses wherever possible and then determining the best long-term plan. TPI continued on next page
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New York or Maryland, and it’s not because they’re sunny. If the client or the local utility are setting up the technology, we’re going to do that and help clients find their way. “We’re not changing the way our client does business; we’re making sure it’s as cost-effective and operationally efficient as possible.” Among TPI’s clients is Orlando Baking Company, which relies on the company for its electric services — and is thinking of contracting with it for natural gas, as well. Like a lot of companies, Orlando, which uses about 800,000 kilowatts a month for its 200,000-square-foot facility on Cleveland’s East Side, is being squeezed by the closure of coal plants, but they were able to lock in a three-year electricity rate. “I was able to save on our current rate and on several years ahead,” says John A. Orlando, executive vice president for Orlando Baking Company. “The fixed cost helps us a lot.” TPI started with just Zona, but now employs 45 people. In addition to its office in the Flats — Zona, who lives downtown, was committed to staying in the central city — TPI opened an office in May 2017 in the Columbus Arena District. “Columbus was a natural first step,” he says. In October 2017, TPI opened an-
other office on Federal Hill in Baltimore, a walkable neighborhood not far from downtown, comparable to Ohio City. Zona chose Baltimore because it was relatively easy to get there — and from there to other large cities such as Washington, D.C., and Philadelphia. It also was at the southernmost part of the deregulated energy market. “It was a good entrance point into the mid-Atlantic and Northeast region,” Zona says. The cities also were chosen because they fit well into the corporate culture. “You can tell you’re in a TPI office wherever you go,” he says. “All the spaces feel good and have a cultural fit. If I had opened offices in Boston or New Jersey, they would have stuck out pretty bad.” But there are opportunities — and plans — for growth, Zona says. He’d like to see the company expand its East Coast presence further in the next year or so, and possibly venture west to Nevada, which also is debating deregulation. “My goal was never to create a good job for myself,” he says. “I wanted to create a company. We’re helping every client we touch. Our mission is to help them effectively spend every dollar. We’re going to continue to expand. We don’t want to be farther than 150 miles from a customer’s office.”
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Providence Healthcare is about ‘humans caring for humans’ By Barry Goodrich
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ucceeding in the health care management industry is no small task. Complex and constantly changing health care regulations from federal, state and local regulatory agencies intended to ensure safe and quality care actually can have a reverse effect — regulatory compliance CENTURION often takes time away from patient care. “It’s a challenging environment to operate in,” says Providence Healthcare Management founder and CEO Eli Gunzburg. “Our industry has completely transformed.” Health care is one of the top three most regulated industries in the country along with finance and nuclear. “Sometimes the intent of those regulations is good but they don’t quite hit it on the head,” says Gunzburg, a Case Western Reserve University alum who founded Providence Healthcare Mancare facilities in Ohio and Kentucky agement in 2008. Today, Providence Healthcare pro- with each facility managed by an onvides consulting services to 31 health site team. “We grew very fast over the past 10 years but we’re becoming a little bit more selective,” says Gunzburg. “We’re now rebuilding our foundation with a team of consummate professionals who are here for the greater good.” Providence Healthcare found its second wind after rapid expansion that also brought along some growing pains. “We have historically taken over some troubled facilities,” said Gunzburg. “Some of those buildings had a stigma attached to them. To make them work, we imbue our culture.” That culture is based on 29 defining fundamentals, many of which emphasize a humanistic approach toward both residents and care staff. Those fundamentals include blameless problem-solving, listening generously, leaving your ego at the door, embracing change and growth, being a lifelong learner and having fun. “This is about humans caring for humans,” says Gunzburg. “We all should have a mutual level of respect for one another. That’s something that meets Cohen & Company applauds our clients — the needs of every single team member and resident.” and all of this year’s Weatherhead 100 award In an industry with an employee winners — for continually finding opportunities turnover rate exceeding 50%, hiring to innovate and build on our region’s success. and retaining the right staff is crucial. “The thing I’m most passionate about is reducing that turnover,” says RANDY MYEROFF, CEO Gunzburg. “We’re looking to have a substantial impact on that through our ROB MACKINLAY, President, Private Client Services cultural roadmap.” Taking a genuine interest in each resident is one of the firm’s most import216.579.1040 | cohencpa.com ant fundamentals. “Understanding their world and seeing that world from their perspective is very important,” says
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Aaron Fox, the firm’s financial operations specialist. “We want each resident to have an individualized experience.” “We’re interacting with people who are in a vulnerable state,” says Gunzburg. “We’re not moving heaven and earth … but we are listening to them.” “Our direct care staff has the most impact on our residents and they treat those residents like family members,” adds Fox. One of the more famous patients at Providence Healthcare Management’s Stanford, Ky., facility was Helen Van Winkle, also known as Baddie Winkle. The 90-year-old is a social media sensation with 3.8 million Instagram followers, 2.5 million Facebook friends and 500,000 Twitter followers. Van Winkle, who models for clothing companies, spent three weeks in rehab in Stanford following hip replacement surgery. “They had the best rehab staff,” says Van Winkle. “They started me out slow but they put me through it every day. They had everything to do with my recovery.” Van Winkle, whose fame began when her great-granddaughter posted a photo of her online four years ago, was impressed by not only the physical therapy that led to her quick recovery but the level of personal attention she received from the staff. “I never got bored … we were joking all the time. I interacted with a lot of the other patients in rehab.” Despite those historically high turnover rates in the industry, Gunzburg is well aware that quality health care is dependent on compassionate, welltrained staff that often spend long PROVIDENCE continued on next page
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Doing good work at core of telos institute’s strategy By Vince Guerrieri
work. The advocacy we get from our customers is what’s grown the business.” Rick says telos emphasizes n his previous job in the financial services industry, Rick Simmons relationships, not transactions, and used to be the guy who closed notes he’s developed trust with customers over years at a time. the deal. “Our first entry into a company “I was walking into a lot of rooms with business leaders, and I saw might be a small piece of work: gaps on how to see strategically and Coaching, helping a leader transition,” embrace changes,” Simmons says. “I he says. “We’ll often get a win and the felt like I needed to come into the leader will say I want to spread room differently. this across the team. Then “When I sat down at we’re on year two. Then the end of a decade, the leadership team and thought about says, ‘Hey, we want to what I wanted our spread this across the contribution to be, I whole company.’” wanted it to be more That’s what hapUPSTART lasting and meaningful pened with Smuckthan making a wealthy er’s, a fifth-generation family make more money company based in Orrville, with their exit from the business.” probably best known for its fruit So in 2006, Rick and his wife Amy spreads. CEO Mark Smucker said he founded the telos institute, a consulting and other top managers were doing firm devoted to training, developing some soul-searching about the corpoand coaching leaders. Rick is the rate culture and started working with company’s CEO, and Amy is the chief telos, first with Smucker’s human reknowledge officer. sources reps and a member of the op“My early work was in training, erations team, and it went so well, the and oftentimes, training is all about, top 50 managers at the company then ‘Here’s the subject matter. Go do it and started receiving telos instruction. everything will be good,’” she says. “In “A lot of the content in that some cases that’s the solution. Many, program isn’t about performance or many more times it’s quite different than performance improvement,” Smucker that. Each circumstance is different, says. “It’s about mindfulness: How to each person is different. There has to be manage your interactions with people a better way of doing this.” you deal with daily, how to read microAnd it appears to have worked emotions, how to use your empathy so far. Last year, telos worked with to deal with subordinates. It’s largely clients on five different continents, rooted in emotional intelligence.” everything from emerging startups to That’s part of the goal of telos, mega-corporations. They’re able to do which Simmons says is to “train that, Rick says, because the company understands there are some universal people as human beings and not just as core principles, but doesn’t yield to receptacles of knowledge.” Leadership that one-size-fits-all process they’d can be a lonely journey, Simmons says, and telos develops and supports seen in previous jobs. “We’ve positioned ourselves as a people to work in what Simmons leading global consulting firm,” he says. calls a VUCA environment: volatile, “Two or three years in, an accountant uncertain, complex and ambiguous. To Rick, there’s a three-step process. asked how we’d scale our growth. I The first is developing strategy. “Where summed it up in three words: Do good work. The lion’s share of the growth do you want to play and how do you of the business is rooted in doing good want to win?” From there, the company
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develops its leadership — and it is the company that does it, Rick emphasizes. “We’re not coming in with all the answers,” he says. “We’re coming in to help the customer find its way.” From there, the company reacts to the change that invariably ensues — hopefully for the better. Smucker says one of the things telos does is allows leaders and employees to figure out what they do best, which allows them to perform better and raise the company’s fortunes as well.
“We are performance driven,” he says. “We are a public company, so we have to perform. Often it feels like the results-driven mentality is at odds with this concept of empathy or mindfulness. What we found, quite frankly, is those two things aren’t at odds.” The company’s expanded to 11 different areas, with more than 50 people working for it, from independent contractors to about 10 full-time employees. Rick says they develop a critical mass of clients in
an area before opening an office, and he’s got his sights set on many more locations — but not at the expense of the service he provides. “We relish the opportunity to take this human element — that’s the space we play in — and do it around the world,” Rick says. “But fundamentally, it’s more important to engage in quality of work than quantity of work. If we got to the point where more work would erode the quality, I’d tap the brakes in a minute.”
With Gratitude. Ancora is honored to be recognized as a Weatherhead 100 Award recipient once again and congratulates our fellow class members. 216-825-4000 / www.ancora.net
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hours away from their own families. “The people who are working for us are extremely passionate about what they do. They are the ones that drive our organization.” While Providence Healthcare Management’s growth is a testament to the firm’s core fundamentals, an ev-
er-changing health care environment will continue to pose challenges in what figures to be a highly scrutinized industry for years to come. “The market continues to change on a yearly basis,” says Gunzburg. “There have been nursing shortages, people shortages and more recently, a push toward home health care. We are looking to continue to be the employer of choice in the markets we serve.”
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Traci Miller
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Color 3 Embroidery’s business builds off a ‘Be Better’ mindset By Barry Goodrich
With a team of employees that has ballooned from just eight people to the raci Miller calls Color 3 Em- current staff of 35 in a period of just six broidery “a 23-year overnight years, Color 3 Embroidery has managed to keep a family feel despite its recent success story.” Miller, who launched the firm in growth. “We interview based on core 1995 from her parents’ back porch values,” says Miller. “We’re hiring for in Canfield, oversees the wholesale fit and training for skill. And we let our contract embroidery, screen print team members have a say in who they’re and laser-etched decoration service going to work with every day.” provider, which has found success and Color 3 Embroidery often works with longevity in the highly competitive clients who require a quick turnaround promotional products industry. on large orders for items such as brandBut there were many lessons to ed polo shirts. It’s an environment be learned along the way. Like where the firm’s core value many entrepreneurs, Millof “Be Better” is realized er’s firm went through on a daily basis. some growing pains be“Being better fore finding its groove. can go in a lot of “I was all about selling different directions,” on the retail side,” says WEATHERHEAD says Miller. “It’s not Miller, a Youngstown 100 only about getting a State graduate. “There was client what they need, a gradual transition process of when they need it, but also about six or seven years before I looking for ways to go beyond found my personal niche on the whole- what the client is asking for.” sale side of the business.” Color 3 Embroidery’s organization Recognizing the future direction of and dependability have resulted in the business proved to be a vital ele- longstanding relationships with clients ment to the firm’s success. “It took me such as Arborwear, the Chagrin Fallsa while to dial in on our key focus,” based clothing company. says Miller. “We peeled off the retail “The logo industry is riddled work and some clients who were not a with disorganized businesses,” says good fit for us.” Arborwear team captain Bill Weber. Through Color 3 Embroidery, Miller “We probably used over a dozen has been able to build long-term different decorators, and we measure relationships with corporate clients all of them by Color 3. Traci has throughout the country. “We protect helped us streamline our order process. those relationships by honoring our And she knows our business from our word,” she says. “Doing what you say product to the end user.” you will do is who I am and what this company has become.” COLOR 3 continued on next page
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A commitment to community -- and listening -part of Robert P. Madison International’s designs turn cardboard boxes into houses.” The firm’s focus on diversification is hen Robert P. Madison another example of Robert Madison’s opened his architectural legacy of opportunity. The multinationfirm in Cleveland in 1954, al staff of 12 includes architects from he was the first African-American Bosnia, China and Sudan. “When I first came here 28 years ago, to be licensed in the state of Ohio. And the Harvard graduate, Fulbright we had people from Russia, India and Scholar and World War II Purple Uganda,” says Sandra Madison. “We’re Heart veteran didn’t take long to make trying to keep that legacy alive. This is what America looks like. Learning about his mark in the community. different cultures brings us fresh ideas.” In 1964, Madison opened his MedDuring the past 20 years, ical Associates Building in the the firm has been involved Glenville neighborhood, with such major projproviding a much needed ects as the Cleveland infusion of medical care Public Library, Hilton for the community as Cleveland Downtown, well as a home base for Jack Cleveland Casiphysicians of color. UPSTART no, Global Center for “There was no place Health Innovation, the in that neighborhood for Huntington Convention people to visit a doctor,” Center of Cleveland, Cleveland says Sandra Madison, who in 2016 became the firm’s majority Museum of Art, Quicken Loans Arena, owner and CEO. “My uncle and those FirstEnergy Stadium and the Rock and doctors saw a need and decided to do Roll Hall of Fame and Museum. RPMI also is involved in smaller-scale something about it. Robert gave an opportunity to those doctors to get projects such as renovation work for their careers started. They were the schools in Warrensville and Elyria. “The bigger stuff is great,” says Madison, heroes of that community.” Madison is continuing her uncle’s “but with the smaller projects you can legacy in impressive fashion. Robert P. really hear the clients’ stories and help Madison International is the largest Af- them with their visions. Paying attention rican-American, female-owned archi- to the client and the community their tecture firm in Ohio. To this day, only building serves makes sense.” 2% of the country’s licensed architects There is a perfect symmetry to are black and just 18% are female. RPMI’s current project for another “I was one of those kids who didn’t Cleveland — Karamu House. The firm know what architecture was,” she says. currently is involved in a multi-phase “But I had a love of design. I would renovation of Karamu’s Jelliffe and design my sister’s dollhouse and would Arena theaters, including refurbishing
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And Color 3’s Be Better mindset has carried over to Arborwear as well. Weber feels the relationship formed between the two firms has improved his company’s performance. “Traci has helped us see things we can do differently and things we can do better,” says Weber. “She’s not just a service provider … she’s a partner. Color 3 has helped us up our game and deliver better service to our customers.” Building ethical relationships, serving as a problem solver and embracing challenges are standard operating procedures for both Color 3 and Miller personally. “In my opinion, service is a lost art,” she says. “In our business, mistakes can happen — you have to embrace them. And we have people who are able to solve problems whether I’m there or not.” Miller also believes in the work hard, play hard ethic. The business has a Core Values Crew made up of a person from each of the firm’s departments. They coordinate everything from pot lucks to holiday parties to baby
showers. One year, the company even brewed its own Color 3 beer. Employees also are encouraged to recognize their teammates through the use of a Core Values box. “It’s like those suggestion boxes that nobody pays attention to,” laughs Miller. “We have drawings each month for gift cards. At the end of the year, there is another drawing for bigger prizes like TVs.” Color 3 Embroidery is currently involved in its busiest quarter of the year with holiday orders flowing into the business. “The orders come in bigger and faster,” says Miller. “To deal with the volume, our team members will come in on Saturdays without being told to. It’s a trade-off for other times of the year when we encourage them to take time to do the things they want to do.” That work-life balance remains a challenge for Miller. “This company is my baby,” she says. “There are times when I kind of forget the rest of life is happening. I haven’t mastered it yet but I’m getting better.”
Sandra Madison of the lobby and portico areas. “The spirit of Robert P. Madison is very much aligned to the core values that both of our organizations share,” says Karamu president and CEO Tony Sias. “It’s about collaboration, integrity and inclusion.” Despite a tight schedule RPMI was able to complete work on the Jelliffe Theatre in time for its June 2018 re-
opening. “They pushed the envelope and got it done, and we were able to have a fantastic gala,” said Sias. “Everyone we have worked with at RPMI has brought responsiveness and joy to the project. They’ve been very spirited.” The relationship between RPMI and Karamu House is linked to the sense of community on which both organizations thrive.
“It’s great to be working with a firm that is rooted in the community,” says Sias. “Our mission is to present programs for all people and have a positive impact. This has been an authentic collaboration in working to achieve our mutual goals.” While RPMI has a storied reputation that includes its design in 1977 of the U.S. Embassy in Dakar, Senegal, Sandra Madison says the firm’s continued success is a result of a flexible approach to design. “You can have a great idea but you can’t force it to work,” she says. “You have to listen to your client and put their vision to paper. It’s all about tweaking it and getting it right. At some point, you’ve got to put your pencils down. There’s no one way of doing anything.” While recognizing its legacy, RPMI is also looking toward the future by visiting with students in Cleveland’s public schools. “A lot of kids don’t understand what we really do,” says Madison. “We want to get their minds wrapped around this by having an opportunity to interact with an architect. By getting their feet wet, some students might think ‘maybe I can do that too.’”
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Sgt. Clean’s future shines bright thanks to subscription model, strong reputation By Vince Guerrieri
“That’s a testament to his marketing. I give him a lot of credit for his creativity.” hile operating a Krusz says the subscriptions benefit convenience store, Brian the company as much as they benefit Krusz attended a National the customers. Association of Convenience Stores “It keeps cash flowing on a regular conference in Las Vegas. There, he met someone who steered him toward basis,” he says. “It’s the foundation another convention, this one for of our business, and it allows us the owners and operators of car washes. capacity to grow not just as a company Krusz went to that event, in Atlantic but to have other opportunities for our City, and got as much information as team members. We don’t have to send he could, saying, “We just fell in love.” anyone home on rainy days.” After that, in 2013, the first Sgt. Keeping money flowing is an Clean — the name a nod to issue for any company that’s Krusz’s service in the trying to grow, but Krusz U.S. Marine Corps — says it’s a particularly opened in Strongsville. pronounced problem Since then, three more for car washes. have followed, Parma “Finding capital is WEATHERHEAD in 2016, Westlake in always an ongoing 100 2017 and Massillon in struggle,” he says. “The July, with another one on bigger banks say, ‘Oh, it’s the way in Medina. a car wash.’ We’ve had some And the chain has no plans to success with private investors and stop there. smaller community banks.” “We want to change the face of car Krusz says part of Sgt. Clean’s washing,” Krusz says. philosophy is to be not just a good Krusz says after his initial business but a good neighbor. He’s a experience at the car wash convention, member of many of the chambers of he started doing research. “I learned commerce and Rotary clubs in the what consumers thought of it, and it communities served by his car washes. was bad.” Car washes had a reputation “From a civic perspective, he’s for being dingy holes in the wall with been very generous with time and indifferent staffs. He wanted them to resources,” Painter says. “His be more than a place where Bruce reputation is extremely strong.” Springsteen song protagonists ended Painter notes that in Strongsville, up when they were down on their luck. Krusz set his sights on another car Sgt. Clean employs uniformed wash that had seen better days, and staff, many of whom are full-time added new equipment and made employees. Krusz estimates that cosmetic improvements. between the four locations currently “It was underutilized, and he made running, he has a total of about 65, and it an asset to the community,” Painter of those, about 50 are full-time. says. “We wanted to see it redeveloped “This is not a one-man band. We have a great solid team that makes and he did everything that he promised these things happen, and we would not to do.” And that reputation followed him. be where we are today without them,” “When I met with the mayor of he says. Parma, I said, ‘Here’s our track record, Krusz offers profit-sharing, health here’s what we want to do,’” Krusz says. insurance and a 401(k). In return, he “We were welcomed with open arms.” gets a quality, well-motivated and And that warm welcome extends to friendly workforce. “We’re putting a better face on the potential sellers, Krusz says. “Our business model has always been industry,” he says. “We want people to to take over distressed businesses,” he think of this as a career. says. “We invest in the equipment, the “Our strong point is our customer service. A close second is our building and the community.” They’re also seen as an exit strategy unlimited car washing.” Taking a cue from Netflix and for mature family-owned car wash E-ZPass on the Ohio Turnpike, Sgt. businesses, he says. “They want to make sure they’re Clean offers subscriptions (starting at $19.97 a month) for car washes. And passing it along to the right person,” like Netflix and E-ZPass, it auto-renews. Krusz says. “My background gives them confidence and puts them at ease And it seems to work. “You see the stickers on windshields that we’re doing the right thing and the driving around town,” says Brent passing of the torch is taken care of. “The future is bright. There are tons Painter, the economic development director for the city of Strongsville. of opportunities in Northeast Ohio.”
W
#6
Brian Krusz
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WEATHERHEAD 100
8
NEO’s Fastest Growing Companies
Weatherhead winners describe how big data and analytics are advancing their businesses By Judy Stringer
EXACTCARE
#3
For Centurion ExactCare, the key to its value proposition among payers — primarily health care plans — is keeping patients with multiple chronic conditions in their homes, or rather out of costly emergency rooms and nursing homes. Thus, its most compelling use of big data to date, said CFO Marty Butler, is proving it’s doing just that. Butler said the Valley View company underwent a study with Optum Advisory Services, a part of the UnitedHealth Group, which allowed ExactCare to scour UnitedHealth’s database of tens of millions of patients, identify “basically exact matches” with ExactCare’s own members and compare spending among the two groups. “We were able to see really compelling data in terms of savings — anywhere from $500 a month for Medicaid patients and $730 per month for Medicare patients to nearly $1,000 per month for patients on both programs,” he said. “Armed with that data, we now understand which patients we should target to help payers bend the cost curve.”
CENTURION
OEC
OEC chief technology officer Kathy Golden said the acquisition in 2017 of Clifford Thames Group propelled the Richfield company into becoming “a global organization that is centered around data differentiating us. “We now are not only processing data and operating a business unit that actually monetizes it through business intelligence, but we are actually monetizing the authoring and creation of the data itself for the automotive industry.” The Weatherhead Centurion takes CAD-based diagrams and other engineering specs from automakers and uses its own expertise and analytics to create service menus and original
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equipment catalogs for the manufacturers and their dealerships. “We are taking this previously unstructured data and creating a taxonomy around that and then we are making it digital, making it accurate and making it easy to access for the OEMs and their customers,” she said. “It is all about taking data and making it information that hopefully allows them to literally change some of the behaviors in their businesses.”
PURE BUTTONS/ STANDOUT STICKERS
#25
Internet retailer Pure Buttons, and its sister company Standout Stickers, forgoes expensive advertising campaigns and focuses its marketing spend on “optimizing the website,” said Evan Leake, art director for the Medina-based companies. That means website traffic data and ever-changing search engine algorithms provide critical links to customers. Leake said both companies monitor user traffic in-house with tools such as Mouseflow and Google Analytics, but they also contract with an SEO professional who does the more in-depth data tracking. “Mostly we are making changes to the sites to optimize how we rank in the Google algorithm, and that is always changing based on whatever random ideas they have for importance, so it keeps us on our toes,” he said. “Right now, Pure Buttons is No. 1. For the stickers, it is a bigger market. We are somewhere in the top 10 search results, but we are always looking for ways to improve upon that.”
WEATHERHEAD 100
#23
UPSTART
#8 CENTURION
ANCORA
#30
Financial planning is like a puzzle, said Ancora chief investment officer John Micklitsch, and big data is one tool advisers use to “fill in more of the pieces in order to make more informed and accurate decisions about the future.” For years, he said, financial planners have screened large universes of stocks for characteristics and performance metrics that fit into individual portfolios. Today, that same information is being supplemented by a tidal wave of new data. Credit card data, for example, can reveal retail spending trends, while satellite images help market watchers monitor parking lot activity at stores; and web and social media monitoring tracks consumer sentiments. And, with the help of predictive modeling, the Weatherhead 100 company, based in Cleveland, can play out millions of scenarios in seconds before making investment recommendations to clients. “We have these tools, but they are just tools,” Micklitsch said. “There still is a lot of interpretation and proprietary refinement that we go through.”
WEATHERHEAD 100
RAZORLEAF CORP.
#70
Razorleaf Corp. does not deal in data per se, but it is in the business of helping others manage big data. The Stow-based Weatherhead 100 company implements product lifecycle management software, which enables manufacturers to make better use of the avalanche of data flooding into their systems, said CEO Eric Doubell. With the growth of customer technical requirements and automated product testing and validation, and the proliferation of Internet of Things, billions and billions of new data points are being added to conventional product design information. “It’s more than just the analytics of big data, but how it all relates to one another and how to traverse it,” Doubell said. “It’s being able to take a problem that is happening out in the field — a problem detected by remote sensors, for example — and trace it back to a requirement from a customers or a series of customers, to traverse that thread of information all the way back to the beginning.”
WEATHERHEAD 100
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NEO’s Fastest Growing Companies
W11
Top Weatherhead 100 award winners notch powerful sales growth gains
T
By Kathy Ames Carr
his year’s 31st annual Weatherhead 100 Awards list of Centurions, Upstarts and Weatherhead 100 companies features an impressive mix of newcomers and encore winners. TPI Efficiency, a Cleveland-based company that helps other companies and organizations with budget management, plants its flag at the top of the Weatherhead 100 list, at sales growth of 3,282%, moving up from No. 8 in 2017. Three years ago, TPI Efficiency expanded its headquarters within downtown Cleveland due to “unprecedented growth,” and in 2017 it opened branches in Columbus and Baltimore, with more locations expected to open, according to the company. Macedonia-based VMI Group is No. 2, at 2,057% sales growth. The concrete construction contractor formed in 2012 with two employees, and has surged to a staff size of 73. Notable projects include the 150,000 square feet of concrete work for the expanded Fat Head’s Brewery production facility and brewpub that opened in Middleburg Heights in August. Cleveland-based Event Source, a special events services provider catapulted from No. 67 in 2017 to No. 3, with 1,975% sales growth in 2018. The Valley View-based company increased its employee head count 73%, to 192 from 111 during the like period. Its geographic footprint, meanwhile, has grown this year, with a headquarters expansion that doubled its size, to 150,000 square feet, along with the unveiling of a new design center in Pittsburgh. The acquisition in 2017 of two party rental locations in Florida enabled the company to grow its inventory of party rental items. The Weatherhead 100 winners represent companies that had at least 16 full-time employees in the last year and whose net sales were at least $100,000 in 2013 and more than $1 million in 2017. Additional winners among the top 10 ranked by sales growth include Mayfield Heights-based Five Lakes Professional Services (1,527%), Cleveland Bricks (1,513%), Westlake-based Sgt. Clean’s Car Wash (911%), Willoughby-based Technical Assurance Inc. (888%), Akron-based Metisentry (787%), Westlake-based Budget Dumpster (432%) and Cleveland-based WHS Engineering Inc. (361%). Certainly, the companies on the 2018 awards lists illustrate a patchwork of proficiencies and specialties, from software solutions providers,
“
The No. 1 commonality that any fast-growing company on the Weatherhead 100 list shares is that they have identified a true problem in the marketplace and filled a real need, which adds enormous value to their customers.” — SCOTT SHANE, professor, Case Western Reserve University financial services firms, law firms and manufacturers to a retirement communities’ salon operator, and a custom button and magnet maker. Yet these companies share a common denominator, apart from their designation as 2018’s Weatherhead 100 Award winners. “The No. 1 commonality that any fast-growing company on the Weatherhead 100 list shares is that they have identified a true problem in the marketplace and filled a real need, which adds enormous value to their customers,” said Scott Shane, a professor of entrepreneurial studies and economics at Case Western Reserve University. “Lots of people start companies all the time, but the reality is that their customer base doesn’t have enough of a problem, and sales are slow as a result.” The winners also have demonstrated that they are capable of managing the process of scaling up to solve the problem as their customer base expands, without dissatisfying their initial base customers, Shane said. To that extent, Shane said one notable trend among recent Weatherhead winners is the proliferation of software solutions providers. “We see a lot of high-growth companies who have developed high-margin solutions that are more lucrative for the company, and they use that profitability to fuel further growth,” Shane said.
JUST GETTING STARTED
This year’s Weatherhead 100 Upstarts list features 29 companies, that qualified because they employed 15 or fewer employees, and/or had less than $5 million in net sales in the last year. The telos institute, a Chardonbased business strategy group founded in 2006, tops the Upstart list, at 694% in sales growth, followed closely by On The Other Side, a Chagrin Falls-based lawn care and snow removal service provider founded in 2011, which experienced a 605% sales growth. An additional 15 companies posted three-digit sales growth percentages, including Independence-based WellnessIQ, Chagrin Falls-based Brakey Energy, Beachwood-based Adatasol Inc. and Brecksville-based Request A Test.
A PERFECT 10
The sales growth among this year’s 10 Centurions ranges from 77% to 692%, which are significant gains for those companies whose percentage of sales growth qualifies for the Weatherhead 100 in the past five years and had net sales of $100 million or more in the last year. Pepper Pike-based Providence Healthcare Management leads the Centurion list. (The company wasn’t on the list the prior year.) The postacute health care consulting company offers support services to senior living facilities, assisted living facilities and independent living communities. It handles 20 facilities in Ohio and eight
in Kentucky. The company recently added to its portfolio with the planned Nov. 1 ownership transfer of the Gaymont Nursing Center, a 112-bed skilled nursing facility in Norwalk. Meanwhile, Brecksville-based CrossCountry Mortgage Inc. comes in again at No. 2, for the second-straight year, with sales growth of 277% in 2017 and 366% in 2018. Employee growth swelled 31%, to 1,301 in 2018 from 994 in 2017. What began solely as a mortgage broker with a single office in Painesville has expanded into a mortgage solutions provider with, as its name reflects, a presence in 50 states. For the third consecutive year, Valley View-based ExactCare assumes
a high ranking in the list, at No. 3, with 237% sales growth. Independence-based Nations Lending Corp.’s 200% sales growth nabs the No. 4 Centurion slot, with Cleveland-based Park Place Technologies nearly tying. The data center hardware maintenance firm more than doubled its employee head count between 2017 and 2018, from 469 to 990. The IT solutions provider in early 2018 acquired Axentel Technologies, which was its seventh acquisition within the previous 18 months. The Centurion list is rounded out by Strongsville-based Union Home Mortgage (No. 6, with 196% sales growth); Richfieldbased MobilityWorks (No. 7., with 180% sales growth), Richfield-based ecommerce software maker OEC (No. 8, with 89% sales growth); The Garland Co., a Cleveland-based roofing outfit (No. 9, with 82% sales growth) and Cleveland-based Mazzella Holding Co. (No. 10, with 77% sales growth).
Congratulations!
We believe it’s important to recognize the achievements of people who’ve had a positive effect on others and the communities where they work and live. KeyBank congratulates the winners of the 2018 Weatherhead 100, Upstarts and Centurions awards. We’re all proud of what you’ve accomplished.
Key.com is a federally registered service mark of KeyCorp. ©2018 KeyCorp. KeyBank is Member FDIC. 171005-170606 -8928794
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WEATHERHEAD 100
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NEO’s Fastest Growing Companies
W13
Weatherhead 100 Winners List
The 100 fastest-growing companies in Northeast Ohio are based on revenue from 2013 through 2017. Companies on the list must have had sales of at least $100,000 in 2013, plus a minimum of 16 full-time employees and more than $1 million in sales in 2017. RANK
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
TPI works closely with organizations to reduce operating expenses and provide ongoing budget management.
2009
3281.57%
Cuyahoga
Cleveland
39
VMI GROUP INC.
VMI Group is a construction company focused on commercial and industrial concrete.
2012
2056.66%
Summit
Macedonia
73
EVENT SOURCE
Event Source delivers special event rentals including linen, furniture and tabletop accessories.
1979
1975.26%
Cuyahoga
Cleveland
192
FIVE LAKES PROFESSIONAL SERVICES
Five Lakes helps dental practices attract and retain patients and maximize reimbursements.
2010
1527.01%
Cuyahoga
Mayfield Heights
38
clevelandbricks.com
CLEVELAND BRICKS
Real estate investment and development group that rehabs, renovates and builds properties in Cleveland.
2008
1512.81%
Cuyahoga
Cleveland
30
SGT. CLEAN’S CAR WASH
Veteran-owned and -operated car wash.
2013
911.32%
Cuyahoga
Westlake
17
TECHNICAL ASSURANCE INC.
A building enclosure consulting firm specializing in programmatic asset management.
1993
887.95%
Lake
Willoughby
54
METISENTRY
Metisentry solves complex business problems by building and enhancing SaaS products.
2006
786.72%
Summit
Akron
21
BUDGET DUMPSTER
Budget Dumpster provides affordable and dependable waste removal solutions to customers nationwide.
2009
431.53%
Cuyahoga
Westlake
103
WHS ENGINEERING INC.
MEP consulting engineering for commercial, retail, residential and food services.
2005
361.07%
Cuyahoga
Cleveland
30
NORTHEAST FACTORY DIRECT www.northeastfactorydirect.com
Furniture, kitchen cabinets and hot tubs sold through no-frills, warehouse concept, direct to public.
1999
342.59%
Cuyahoga
Cleveland
100
UNIVERSAL WINDOWS DIRECT
Residential remodeling of windows, siding and doors.
2002
341.99%
Cuyahoga
Oakwood Village
195
ONSHIFT
Human capital management software and services to solve everyday workforce challenges in health care.
2008
327.03%
Cuyahoga
Cleveland
195
GLOBAL TRANSPORT INC.
Freight broker, carrier, transportation consultant and distribution provider serving the logistics needs of companies nationwide.
2007
291.49%
Cuyahoga
Brook Park
20
CLEANLIFE ENERGY www.cleanlifeled.com
LED and smart tech solutions provider for OEM, residential, hospitality and commercial industries.
2012
270.21%
Cuyahoga
Cleveland
20
LEGACY ROOFING SERVICES
Legacy Roofing Services is a full-service roofing contractor.
2012
261.16%
Summit
Akron
112
PAYROLL4CONSTRUCTION.COM
Full-service payroll provider helping contractors eliminate the hassles of construction payroll processing, reporting and tax filing.
2006
251.67%
Cuyahoga
Strongsville
34
PS LIFESTYLE
Operating 850 salons and spas in retirement communities in 36 states and growing.
2008
231.74%
Cuyahoga
Cleveland
1240
FUTURI MEDIA
Futuri Media is a global leader in SaaS technology designed to drive audience and revenue growth.
2009
229.81%
Cuyahoga
Seven Hills
50
YELLOWLITE
YellowLite is a design and installation company of solar electric systems.
2008
217.39%
Cuyahoga
Cleveland
32
RISK INTERNATIONAL HOLDINGS
Global risk management and benefit services firm that’s 100% independent from the insurance industry.
1986
216.24%
Cuyahoga
Fairlawn
77
SPEEDEON DATA
Speedeon Data enables leading brands to succeed through data-driven marketing solutions.
2008
213.53%
Cuyahoga
Cleveland
33
EXSCAPE DESIGNS
Exscape Designs is an award-winning, full-service landscape design, build, maintenance and snow removal company.
2008
202.97%
Geauga
Novelty
78
KHM TRAVEL GROUP
Host travel agency that empowers, educates, supports and promotes independent travel agents.
2005
198.03%
Medina
Brunswick
58
PUREBUTTONS.COM
PureButtons.com produces custom pin-back buttons, magnets, keychains and photo easel displays.
2005
192.3%
Medina
Medina
31
COLOR 3 EMBROIDERY INC.
National wholesale custom apparel decorator and service partner for promotional products industry.
1995
191.67%
Trumbull
Warren
26
BELLWETHER ENTERPRISE REAL ESTATE CAPITAL LLC
Bellwether Enterprise is a national, full-service, commercial and multifamily mortgage banking company.
2008
186.29%
Cuyahoga
Cleveland
GCS
GCS provides CM at risk, general contracting and design-build services to clients around Ohio.
2011
185.53%
Cuyahoga
Cleveland
ORGANIZATION/WEBSITE
DESCRIPTION
TPI EFFICIENCY
www.tpiefficiency.com www.thevmigroup.com www.eventsource.com www.fivelakespro.com
www.sgtclean.com
www.technicalassurance.com www.metisentry.com www.budgetdumpster.com www.whs-eng.com
www.universalwindowsdirect.com www.onshift.com www.globaltransportinc.com
www.legacyroofing.com
www.payroll4construction.com www.salonps.com futurimedia.com
www.yellowlite.com www.riskinternational.com www.speedeondata.com www.exscapedesigns.com khmtravel.com
www.purebuttons.com www.color3.com
www.bellwetherenterprise.com www.gcsteam.com
251
32
WEATHERHEAD 100
W14
8
NEO’s Fastest Growing Companies
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Weatherhead 100 Winners List RANK
29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
Osborn Engineering is a full-service engineering firm specializing in buildings and infrastructure.
1892
185.08%
Cuyahoga
Cleveland
153
ANCORA
Ancora, with more than $6.8 billion assets under management, offers institutional, family wealth and retirement plan solutions.
2003
181.84%
Cuyahoga
Cleveland
67
SANCTUARY MARKETING GROUP
A digital marketing agency striving to be the best lead generation company in Ohio.
2006
175.38%
Stark
North Canton
17
www.compassselfstorage.com
COMPASS SELF STORAGE
Self-storage industry leader providing self-storage and moving solutions nationwide.
2008
168.91%
Cuyahoga
Cleveland
181
ARTWALL
Manufacturer of fine art, wall décor products.
2011
159.84%
Cuyahoga
Strongsville
25
KOEHLER FITZGERALD LLC
A technology-driven boutique law firm that provides efficient creative solutions to complex problems.
2011
154.69%
Cuyahoga
Cleveland
17
www.glcsinc.com
GREAT LAKES COLD STORAGE
Superior frozen and refrigerated warehousing and distribution services for food, commodities, and various ingredients.
1999
154.06%
Cuyahoga
Solon
215
RE/MAX HAVEN REALTY PROPERTY MANAGEMENT
Residential property management and sales.
2010
152.13%
Cuyahoga
Solon
24
PREMIER PROTECTIVE SERVICES
Armed and unarmed security services.
2008
146.83%
Cuyahoga
Euclid
145
QUALITYIP
QualityIP provides professional IT services to small and mid-sized organizations throughout Northeast Ohio.
2004
144.21%
Portage
Kent
36
ASMGI
ASMGi helps grow and protect businesses with cybersecurity, software and cloud /IT services.
2002
143.81%
Cuyahoga
Cleveland
25
ALLEGRO REAL ESTATE BROKERS & ADVISORS
Allegro is a global commercial real estate brokerage, tenant representation, corporate services and consulting firm.
2001
143.39%
Cuyahoga
Cleveland
20
MEDIQUANT
MediQuant creates health care IT efficiencies with intelligent applications for revenue and data life.
1999
136.45%
Cuyahoga
Brecksville
81
AVANTIA INC
Helping clients leverage digital capabilities through custom software solutions to improve efficiency and market advantage.
2000
136%
Cuyahoga
Valley View
54
FRAMECO
FrameCo designs, assembles and installs pre-fabricated metals walls and panels.
2007
135.38%
Cuyahoga
Valley View
63
HILEMAN GROUP
Hileman Group is a digital agency specializing in health care and B2B industries.
2002
135.1%
Cuyahoga
Cleveland
42
BANYAN TECHNOLOGY
Banyan Technology is the leading provider of logistics software, solutions and services.
2001
130.43%
Cuyahoga
Westlake
54
CRESCENDO COMMERCIAL REALTY
Commercial real estate services including consulting, leasing, investment brokerage and property management.
2008
128.36%
Cuyahoga
Cleveland
20
www.jarrettlogistics.com
JARRETT LOGISTICS SYSTEMS
Provides continuous improvement, enhance operational efficiencies and reduce transportation costs.
1999
128.01%
Wayne
Orrville
104
EVERGREEN INDUSTRIAL BATTERIES
Helping companies save at least 10% on material handling spend.
2010
126.12%
Cuyahoga
Valley View
17
CARNEGIE INVESTMENT COUNSEL
Carnegie is an independent wealth management firm that works in the best interest of its clients.
1974
126%
Cuyahoga
Pepper Pike
42
SELMAN & COMPANY
Leading supplemental benefit insurance administrator with more than $300 million in premiums under administration.
1980
123.06%
Cuyahoga
Cleveland
179
THE SPYGLASS GROUP
SpyGlass provides cost consulting services to financial executives specifically in telecom services.
2001
120.73%
Cuyahoga
Westlake
132
THENDESIGN ARCHITECTURE
Celebrating over 25 years providing planning, architecture and interior design services.
1989
116.09%
Lake
Willoughby
50
www.dpsohio.com
DIGITAL PRINT SOLUTIONS
Digital print provider specializing in the support of commercial print, finishing and binding.
2009
116.04%
Summit
Richfield
49
NATIONAL SAFETY APPAREL
Manufacturer of flame resistant safety apparel for multiple industries.
1935
115.81%
Cuyahoga
Cleveland
284
WTWH MEDIA LLC
A B2B media company with more than 40 technical websites, print publications and live events in engineering.
2006
115.79%
Cuyahoga
Cleveland
50
TRUE HIRE
True Hire specializes in background checks, drug testing and exit interviewing.
1995
113.13%
Stark
Uniontown
20
ON PARTNERS
ON Partners delivers game-changing talent for world-changing companies.
2006
111.18%
Summit
Hudson
39
KAUFMAN & COMPANY
National business litigation and trial law firm headquartered in Cleveland with New York, D.C. and Chicago offices.
2011
110.94%
Cuyahoga
Cleveland
19
ORGANIZATION/WEBSITE
DESCRIPTION
OSBORN ENGINEERING
www.osborn-eng.com www.ancora.net
www.sanctuarymg.com
www.artwall.com www.koehler.law
www.clevelandmanagement.com www.mypremiersecurity.com www.qualityip.com www.asmgi.com www.allegrorealty.com www.mediquant.com www.avantia-inc.com www.framecoframing.com www.hilemangroup.com www.banyantechnology.com www.cc-realty.com
www.everbatts.com
www.carnegieinvest.com www.selmanco.com www.spyglass.net
www.thendesign.com
www.thinknsa.com
www.wtwhmedia.com www.true-hire.com www.onpartners.com www.kaufman-company.com
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WEATHERHEAD 100
8
NEO’s Fastest Growing Companies
W15
Weatherhead 100 Winners List RANK
59 60 61 62 63 64 65 66 67 68 69
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
Keene, an innovative manufacturer for applications in noise control, building envelope and floor prep.
2002
110.11%
Cuyahoga
Mayfield Heights
50
ALLIANCE SOLUTIONS GROUP
ASG provides specialized temp and direct-hire recruitment services across a range of industries.
2001
109.87%
Cuyahoga
Independence
172
SKY QUEST
Provides safe and reliable private jet charter services, aircraft management and aircraft sales.
2001
109.1%
Cuyahoga
Cleveland
52
MARSHBERRY
MarshBerry provides consulting and financial advisory services to clients in the insurance industry.
1981
109.1%
Cuyahoga
Woodmere
85
CRIMCHECK
Crimcheck provides employment simplified screening solutions that protect client brands.
1991
107.1%
Medina
Brunswick
31
PERSPECTUS ARCHITECTURE
Perspectus excels in architectural design, planning, interior design and historical architecture with a client-focused philosophy.
2003
104%
Cuyahoga
Cleveland
48
SECUREDATA 365
Ohio’s premier, state-of-the-art, purpose-built data centers in Canton and Cleveland.
2009
101.78%
Stark
Canton
22
INSIGHT2PROFIT
Delivering sustainable revenue & EBITDA growth through implementation of pricing and profit strategies.
2006
100.45%
Cuyahoga
Cleveland
79
NOMS HEALTHCARE
NOMS Healthcare is a multi-specialty physician group with over 230 providers across northern Ohio.
2001
97.58%
Sandusky
Sandusky
804
INFINIUM WALL SYSTEMS
Turn-key manufacturer of glass wall systems used primarily in commercial office buildings.
2003
94.7%
Cuyahoga
Strongsville
36
US FREIGHT LLC
US Freight LLC is a rapidly growing transportation firm, providing exceptional service nationwide.
2009
94.08%
Cuyahoga
Rocky River
21
ORGANIZATION/WEBSITE
DESCRIPTION
KEENE BUILDING PRODUCTS
www.keenebuilding.com
www.alliancesolutionsgrp.com www.flyskyquest.com www.marshberry.com www.crimcheck.net www.perspectusarch.com www.securedata365.com www.insight2profit.com www.nomshealthcare.com www.infiniumwalls.com www.gousfreight.com
WEATHERHEAD 100
W16
8
NEO’s Fastest Growing Companies
SPONSORED CONTENT
Weatherhead 100 Winners List RANK
70 71 72 73 74 75 76 77 78 79 80
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
Razorleaf provides support to engineering and manufacturing groups by optimizing business processes.
2000
92.49%
Summit
Stow
41
A+ SOLUTIONS
A+ Solutions provides learning, development and psychological services to schools and families.
2005
92.48%
Cuyahoga
Beachwood
38
FOUNDATION SOFTWARE INC.
Develops and supports job cost accounting and project management software for the construction industry.
1985
92.39%
Cuyahoga
Strongsville
198
ECHO HEALTH
Premier provider of payment system solutions for the health care and insurance industries.
1997
91.32%
Cuyahoga
Westlake
60
GROUP MANAGEMENT SERVICES
As a CPEO, GMS partners with small businesses to handle all back-office administrative functions.
1996
90.7%
Summit
Richfield
247
NORTH AMERICAN COATING LABORATORIES
North American Coating Laboratories provides optical coatings in the polymer and glass markets.
1974
89.73%
Lake
Mentor
28
PURE WATER TECHNOLOGY
Providing industries with pure drinking water systems for employees‘ healthy hydration and wellness.
2005
88.99%
Cuyahoga
Bedford Heights
55
BLACKBURN OEM WHEEL SOLUTIONS
Privately owned distributor of Original Equipment (OE) wheels in the United States.
1983
88.48%
Summit
Macedonia
71
AVALUTION CONSULTING LLC
Avalution excels in business continuity, IT disaster recovery and information security consulting.
2005
85.55%
Cuyahoga
Cleveland
34
CHANNEL PRODUCTS
Channel Products invents and manufactures component systems and technologies designed to improve safety.
1972
84.36%
Cuyahoga
Solon
194
ROCK THE HOUSE
RTH is a full-service production company specializing in corporate, nonprofit and social events.
1999
81.92%
Cuyahoga
Oakwood Village
24
ORGANIZATION/WEBSITE
DESCRIPTION
RAZORLEAF CORPORATION
www.razorleaf.com
www.thinkaplus.com www.foundationsoft.com www.echohealthinc.com www.groupmgmt.com www.nacl.com
www.purewaterohio.com
www.blackburnwheels.com www.avalution.com
www.channelproducts.com www.rockthehouse.com
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WEATHERHEAD 100
8
NEO’s Fastest Growing Companies
W17
Weatherhead 100 Winners List RANK
81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
RDL Architects focuses on senior living, commercial and mixed use development projects.
1996
80.38%
Cuyahoga
Cleveland
45
NEPTUNE PLUMBING & HEATING CO.
Plumbing contractors serving Northeast Ohio, specializing in new construction and service.
1957
79.25%
Cuyahoga
Cleveland
80
BIALOSKY CLEVELAND
60-person architecture, planning, interior design, engineering and graphic design firm.
1951
78.78%
Cuyahoga
Cleveland
56
AQUA DOC
AQUA DOC is a full-service lake and pond management company dedicated to making water beautiful.
1983
76.79%
Geauga
Chardon
118
GEAUGA MECHANICAL COMPANY
Full-service mechanical contractor providing design, installation and maintenance.
1950
73.21%
Geauga
Chardon
70
www.k2mdesign.com
K2M DESIGN
Architecture, engineering and interior design firm specializing in public and private sector projects.
2001
72.07%
Cuyahoga
Cleveland
80
LAKE CITY PLATING
Lake City Plating provides application of industrial coatings on metal parts.
1949
67.5%
Ashtabula
Ashtabula
95
www.laketec.com
A strategic IT solutions and managed services provider, specializing in voice, network and cloud.
1989
67.12%
Cuyahoga
North Olmsted
32
HARTLAND & CO.
Independent institutional and wealth advisory firm.
1989
67.02%
Cuyahoga
Cleveland
74
www.sure-site.com
Creating wireless networks and connectivity, from site development and engineering to installation and integration.
1999
66.68%
Cuyahoga
Beachwood
84
DANIEL’S AMISH COLLECTION
Manufacturer of bedroom and dining furniture sold at retail stores.
1996
65.87%
Tuscarawas
Dundee
175
PANEL MASTER
Manufacturer and designers of industrial control panels.
1985
64.37%
Lorain
LaGrange
48
CARVER FINANCIAL SERVICES INC.
Carver Financial Services Inc. provides personal vision planning to individuals and companies.
1990
63.46%
Lake
Mentor
21
THE PORTARO GROUP
TPG simplifies business communications decisions while providing unbiased telecom consulting.
2000
61.61%
Cuyahoga
Parma
48
TESTOIL
Helping large industrial facilities reduce equipment downtime through advanced lubrication analysis.
1988
60.41%
Cuyahoga
Strongsville
67
www.cohencpa.com
COHEN & COMPANY
Cohen & Company is an accounting firm serving private companies and the investment industry.
1977
59.68%
Cuyahoga
Cleveland
380
FIT TECHNOLOGIES
FIT Technologies provides a full range of managed IT support services.
1999
59.03%
Cuyahoga
Cleveland
62
DIRECT RECRUITERS INC.
Direct Recruiters, Inc. executive search acquires top talent for mission-critical positions.
1983
58.24%
Cuyahoga
Solon
42
WORLD SYNERGY
World Synergy helps customers thrive by reducing inefficiencies of silos with integrated business solutions.
1998
56.23%
Cuyahoga
Beachwood
25
LAUDAN PROPERTIES
National provider of inspection, preservation and REO services to banks, investors and GSEs.
2008
54.51%
Summit
Twinsburg
30
ORGANIZATION/WEBSITE
DESCRIPTION
RDL ARCHITECTS
www.rdlarchitects.com www.neptuneplumbing.net www.bialosky.com
www.aquadocinc.com www.geaugamechanical.com
www.lakecityplating.com
LAKETEC
www.hartland.com
SURESITE CONSULTING GROUP
www.danielsamish.com www.panelmaster.com
www.carverfinancialservices.com www.theportarogroup.com www.testoil.com
www.fittechnologies.com www.directrecruiters.com www.worldsynergy.com www.laudanproperties.com
Upstart Winners List
Meet all Weatherhead 100 qualifications, employed 15 or fewer employees and/or had less than $5 million in net sales in 2017 RANK
1 2 3 4 5 6
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
Transforming leaders, leadership teams, and organizations globally by optimizing the human side of enterprise.
2006
693.94%
Geauga
Chardon
6
ON THE OTHER SIDE
A premier residential and commercial lawn fertilization company.
2011
605.62%
Cuyahoga
Chagrin Falls
8
WELLNESS IQ
Leading national distribution and management source for small and mid-size corporate wellness solutions.
2007
572.56%
Cuyahoga
Independence
13
www.brakeyenergy.com
BRAKEY ENERGY INC.
Brakey Energy helps industrial, commercial and institutional enterprises in Ohio to cut energy costs.
1999
380.18%
Cuyahoga
Chagrin Falls
10
ADATASOL INC.
Custom software and database solutions help relieve your pain.
1993
303.42%
Cuyahoga
Beachwood
12
REQUEST A TEST
A national direct-to-consumer lab-testing service.
2001
238.65%
Cuyahoga
Brecksville
14
ORGANIZATION/WEBSITE
DESCRIPTION
www.thetelosinstitute.com
THE TELOS INSTITUTE
www.ontheothersidecle.com www.wellnessiq.net
www.adatasol.com www.requestatest.com
WEATHERHEAD 100
W18
8
NEO’s Fastest Growing Companies
SPONSORED CONTENT
Upstart Winners List RANK
7 8 9 10 11 12 13 14 15 16 17
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
Woodside Health is a medical office building acquisition and management firm.
2011
225.32%
Cuyahoga
Cleveland
0
DEPENDABLE LLC
A manufacturer of professional floor products for repair, restoration and new construction.
1951
217.81%
Cuyahoga
Mayfield Heights
13
THE GERTSBURG LAW FIRM
Full-service business law firm optimizing the way businesses hire, pay and succeed with lawyers.
2012
192.48%
Cuyahoga
Chagrin Falls
13
AURUM WEALTH MANAGEMENT
Aurum specializes in providing financial planning, investment management, and 401(k) plan services.
2006
186.22%
Cuyahoga
Mayfield Village
13
www.dmsmgmtsolutions.com
DMS MANAGEMENT SOLUTIONS
DMS Management Solutions provides a wide range of accounting services to small and midsized businesses.
2003
143.03%
Cuyahoga
Westlake
12
LEAD TO CONVERSION
Digital experts with a passion for optimizing online success.
2006
130.76%
Summit
Hudson
14
R&K TECHNOLOGIES INC.
Simplifying the once complicated world of document technology management.
1991
128.61%
Lorain
North Ridgeville
14
PLANNED FINANCIAL SERVICES
Independent financial steward for individuals, families, and businesses seeking tailored wealth planning.
1994
123.35%
Cuyahoga
Brecksville
10
A & I HEALTH SOLUTIONS LLC
A small environmental firm specializing in commercial and educational abatement and demolition.
2006
114.38%
Erie
Vermilion
6
www.consolidus.com
CONSOLIDUS
An industry leading innovator and service provider of custom promotional products and branded apparel.
2006
105.88%
Summit
Akron
14
ARDLEIGH MINERALS INC.
Sustainability, recycling and speciality services for the aerospace industry.
1994
101.78%
Cuyahoga
Beachwood
8
ORGANIZATION/WEBSITE
DESCRIPTION
WOODSIDE HEALTH
www.woodsidehealth.com www.floorprep.com
www.gertsburglaw.com
www.aurumwealth.com
www.leadtoconversion.com www.randktechnologies.com www.plannedfinancial.com
www.aihealthsolutions.com
www.ardleigh.net
GROW H IN ACTION A P P L E G R OW T H PA R T N E R S CO N G R AT U L AT E S O U R C L I E N TS
applegrowth.com
AKRON | CANTON | CLEVELAND | KENT
Apple Growth Partners has been helping grow local businesses for 75 years in Northeast Ohio. Our team is proud to congratulate three winners of the Weatherhead 100 award. To see your growth in action is why we do what we do. We’re proud to work with the best. Tax Planning Accounting & Assurance
Consulting Services Business Valuation
Succession Planning Litigation Consulting
SPONSORED CONTENT
WEATHERHEAD 100
8
NEO’s Fastest Growing Companies
W19
Upstart Winners List RANK
18 19 20 21 22 23 24 25 26 27 28 29
ORGANIZATION/WEBSITE
DESCRIPTION
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
TLC PRODUCTS INC.
Develop, manufacture and market microbial products for improved agricultural yield and water quality.
1996
99.57%
Cuyahoga
Cleveland
15
KIWI CREATIVE
Kiwi Creative is the go-to marketing agency for B2B software and technology companies.
2011
99.16%
Cuyahoga
Strongsville
5.5
GREAT LAKES FASTENERS INC.
Supplying standard and special fasteners to the manufacturing and service community.
1958
94.7%
Summit
Twinsburg
15
TORCH GROUP INC.
Boutique executive search firm focused on senior-level marketing, sales, product management and communications positions.
1990
94.23%
Cuyahoga
Solon
11
ROBERT P MADISON INTERNATIONAL INC.
An architectural firm improving lives through innovative designs, mentoring and service to community.
1954
86.7%
Cuyahoga
Cleveland
12
STANDOUT STICKERS
Produce custom stickers - die cut, bumper, oval, circle, square, rectangle, kiss cut and vinyl decals.
2009
86.21%
Medina
Medina
5
CORNERSTONE IT INC.
Best in class IT services, for managed services, security and cloud. A Microsoft Gold Cloud Partner.
2003
86.06%
Lake
Mentor
15
42CONNECT
Help companies grow their online business by utilizing digital marketing strategies.
2003
83.03%
Cuyahoga
Cleveland
6
GRANTS PLUS
Grants Plus partners with nonprofits to help them raise grant funding to fulfill their missions.
2007
80.69%
Cuyahoga
Cleveland
12.35
INNER CIRCLE ADVISORS
Advisory, tax and financial reporting services for entrepreneurs and their businesses.
1996
63.73%
Cuyahoga
Independence
14
O’REILLY EQUIPMENT
O’Reilly Equipment provides full-service truck, trailer and snowplow equipment sales and service.
2002
60.07%
Geauga
Newbury
11
COMPANY 119
A digital agency building sophisticated sales and marketing systems that deliver sales predictability.
2004
56.82%
Geauga
Chardon
12
www.tlc-products.com www.kiwicreative.net www.glfus.com
www.torchgroup.com www.rpmadison.com
www.standoutstickers.com www.cornerstoneit.com www.42connect.com www.grantsplus.com www.innercirclellc.com
www.oreillyequipment.com www.company119.com
Centurion Winners List
Meet all Weatherhead 100 qualifications and had net sales of $100 million or more in 2017 RANK
1 2 RANK
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
Providence provides management and consulting services for health care providers.
2008
691.78%
Cuyahoga
Pepper Pike
3000
CrossCountry Mortgage serves customers with a high-energy team of professionals who bring knowledge and a passion for the business of mortgage lending.
2003
365.75%
Cuyahoga
Brecksville
1301
ORGANIZATION/WEBSITE
DESCRIPTION
PROVIDENCE HEALTHCARE MANAGEMENT
CROSSCOUNTRY MORTGAGE INC.
www.providencehcm.com
www.crosscountrymortgage.com
ORGANIZATION WEBSITE/DESCRIPTION
YEAR EST.
SALES GROWTH
COUNTY
CITY
2017 EMPLOYEES
3
EXACTCARE 2009 236.74% Cuyahoga Valley View www.exactcare.com Chronic care pharmacy-at-home for complex patients to improve health outcomes and reduce costs.
288
4
200.02% Cuyahoga Independence NATIONS LENDING CORPORATION 2003 www.nationslending.com Nations Lending makes people’s dreams of owning a home come true when others say it’s not possible.
725
5
1991 199.27% Cuyahoga Cleveland PARK PLACE TECHNOLOGIES www.parkplacetechnologies.com Provider of post-warranty storage, server and networking hardware maintenance.
990
6
1970 196.31% Cuyahoga Strongsville 968 UNION HOME MORTGAGE www.unionhomemortgage.com Independent mortgage banking company headquartered in Ohio with a network of branches throughout U.S.
7
1997 179.92% Summit Richfield MOBILITYWORKS www.mobilityworks.com Largest retailer of wheelchair accessible vehicles with 73 locations across the country.
1067
8
2000 89.54% Summit Richfield OEC www.oeconnection.com OEC is the leading parts technology provider for automotive OEMs and their dealer networks.
326
9
82.46% Cuyahoga Cleveland THE GARLAND COMPANY INC. 1895 www.garlandco.com The world’s leading manufacturer of high-performance building envelope solutions.
875
MAZZELLA HOLDING COMPANY 1959 77.25% Cuyahoga www.mazzellalifting.com Cleveland manufacturer and distributor of lifting and roofing products.
650
10
Cleveland
WEATHERHEAD 100 AWARD WINNER
Channel Products is proud to be recognized among Northeast Ohio’s fastest growing companies and congratulates all of our fellow Weatherhead 100 winners.
W20
WEATHERHEAD 100
8
BY THE NUMBERS DECADE ESTABLISHED
WINNERS BY COUNTY
1800s - 2 1930s - 1 1940s - 1 1950s - 1 1960s - 1 1970s - 3 1980s - 15 1990s - 21 2000s - 50 2010s - 5
Cuyahoga - 74 Summit - 8 Lake - 4 Lorain - 2 Stark - 2 Medina - 1 Geauga - 2 Wayne - 1 Portage - 1 Ashtabula - 2 Erie – 1 Mahoning – 1 Tuscarawas -1
FIVE-YEAR GROWTH RATES |
NEO’s Fastest Growing Companies
OLDEST COMPANY FARMERS NATIONAL BANC CORP. FOUNDED 1887
MOST EMPLOYEES Farmers National Banc Corp.
443 Employees NUMBER OF EMPLOYEES 5 - 25: 22 26 - 50: 40 51 - 100: 22 101 - 150: 6 151 - 200: 5 201 - 300: 4 300 plus: 1
50% - 99%: 32
|
100% - 249%: 46
Managing editor, custom and special projects: Amy Ann Stoessel, astoessel@crain.com
SPONSORED CONTENT
|
YEARS ON THE WEATHERHEAD 100
MARKET SECTORS OF WINNING COMPANIES
First-Time Winners: 31 2 years - 16 3 years - 6 4 years - 13 5 years - 8 6 years - 9 7 years - 5 8 years - 5 9 years - 1 10 years - 3 11 years - 1 12 years - 1 13-plus years - 1
Real Estate - 7 Advertising/PR/Marketing – 4 Architecture/Building/Construction – 16 Automotive/Transportation – 2 Consulting – 4 Consumer Products – 5 Environmental – 3 Financial and Professional Services – 27 Health care Services and Manufacturing - 5 IT Products and Services – 13 Manufacturing and Distribution – 14 Real Estate - 7
250% - 499%: 14
|
500% - 749%: 2
Graphic designer: Staci Buck Photos: Elaine Manusakis
|
750% - 999%: 2
|
1,000% - 1,999%: 3
|
2,000%: 1
WEATHERHEAD SCHOOL OF MANAGEMENT CONTACTS Award and application: Brigid Schaefer, brigid.schaefer@case.edu Sponsorships: Cassie Pinkerton cassie.pinkerton@case.edu
For more information about custom publishing opportunities, please contact Amy Ann Stoessel.
This advertising-supported feature is produced by Crain Content Studio-Cleveland, the marketing storytelling arm of Crain’s Cleveland Business. The Crain’s Cleveland Business newsroom is not involved in creating Crain Content Studio content.
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