C O N T E N T
P R E S E N T E D
B Y :
DEVELOPING A STRONG FOUNDATION THROUGH NETWORKING AND EDUCATION S
ales & Marketing Executives (SME) of Cleveland focuses on assisting sales and marketing professionals in reaching their professional goals and improving their skills by connecting people. Executive director Mary Margaret Lavelle supports SME Cleveland’s more than 300 members, 36 corporate members and seven corporate sponsors by helping the professional networking community to connect, learn and succeed. SME Cleveland’s 57th annual Distinguished Marketing & Sales (DMSA) Awards Banquet is the profession’s premier honor to acknowledge excellence and provide recognition for outstanding sales and marketing achievement. The awards will be presented this year on Feb. 22 at Executive Caterers at Landerhaven and will honor the Business Executive of the Year and some of the area’s elite business professionals. Selection criteria are based on the demonstration of the highest business, professional and ethical standards. Chuck Fenske, vice president of marketing and business development for Knoch Corp. in North Canton, said the DMSA program is recognition of years spent mastering the craft of sales and marketing. “It provides validation that you are one of the best in your field in Northeast Ohio,” said Fenske, a 2017 DMSA recipient.
SME Cleveland helps its members broaden their perspective, gaining more leads, growing their business and perfecting professional development and networking. “I think networking organizations like this allow people from the sales and marketing field to comingle, to meet up, to understand the different industries and what’s going on,” says Amy Martin, senior partner and head of marketing for JumpStart, and a former DMSA recipient. “It’s a great tool and it really helps the up-and-coming business class to get that strong foundation needed to help them drive their careers forward.” Former DMSA recipient Sharrona Burns, senior director of sales for the Rock & Roll Hall of Fame and an SME Cleveland board member, said the organization not only helped her personally, but it benefited her entire sales department. “The networking opportunities allow me to generate new leads, build relationships and grow sales,” Burns said. “The SME-U Workshops provide affordable professional development for me and my entire department of sales representatives. “Thanks to SME Cleveland, the Rock & Roll Hall of Fame sales department is able to participate in several workshops a year to learn the latest trends and best practices in the marketing and sales industry.”
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CONTENT PRESENTED BY: S2 February 12, 2018
“
“
If we could parade all 3,500 people on the stage, we would totally do that. We cherish and value our people that make Heinen’s what it is. TOM HEINEN
Ordinary people doing extraordinary things I
n 1929, German immigrant Joseph H. Heinen opened a small butcher shop in Shaker Heights. Over time he added homemade peanut butter, pickles, donuts, produce and canned goods. By 1933, Heinen’s Grocery Store was born. Today, grandsons Tom and Jeff Heinen are the third generation to lead what is now a 23-store, family-owned chain with 19 stores in Cleveland and four in Chicago. There also is a manufacturing plant and two warehouses in Warrensville Heights. Its most ambitious location in downtown Cleveland was unveiled in 2014 with the redevelopment of the 1908 Cleveland Trust building on Euclid Avenue. Twins Tom and Jeff Heinen have worked in various areas of the company in their 40 years in the business. Jeff’s son, Jake, meat manager at the Mayfield Village store, is the fourth generation to work in the company.
BUSINESS EVOLUTION
The complexity of the grocery business has increased in the last 40 years — from what is sold, to the different departments, to the diversification of various proteins as well as the frozen
2018
BUSINESS EXECUTIVES OF THE YEAR: TOM & JEFF HEINEN
and dairy departments. But Tom Heinen says their business is simple. “It’s about people and product,” he says. “My grandfather was always very careful about who and where he bought his food from. He was very driven by where he got it and who he got it from. We’ve become a very sourcing-interested company.” Having a team of experts knowledgeable about the products they sell helps Heinen’s differentiate itself through
service and quality. Tom Heinen says building relationships is key. Heinen’s produce managers, for example, deal directly with growers, cultivating a 365-day-a-year relationship. “The big evolution is we have people who learn about the products,” Tom Heinen says. “We sell 45,000 authorized items, so no one knows everything about all items. But we put a team together we hope become subject matter experts in what they sell so they can help customers understand what they are looking for.” The Business Executive of the Year Award, Tom Heinen says, is more of a recognition for the company’s “incredible associates.” “We rise and fall on the backs of everyone who works here,” he says, adding that many positions are full time, as opposed to the industry standard of part time. “If we could parade all 3,500 people on the stage, we would totally do that. We cherish and value our people that make Heinen’s what it is.” “Heinen’s is filled like all successful organizations — simply ordinary people doing extraordinary things. That’s who we are.”
THE FUTURE
The company’s newest partnership
SUBMITTED PHOTO
Tom (left) and Jeff Heinen
with instacart now provides online ordering and delivery. Tom Heinen says the e-commerce piece of the industry is something all food retailers need to try to figure out.
“If you want to go fast, go alone.
If you want to go far, go together.” - African Proverb
Tom Heinen says the company is always looking for opportunities, but after opening four stores in 10 months with the addition of the Chicago and downtown Cleveland stores, as well as opening a new manufacturing plant last summer, the company is focusing on how to improve operations. “We’ve settled into believing we need to fine tune what we’re doing right now while somewhat looking for growth opportunities,” he says. He summed up Heinen’s like this: “Simply ordinary people doing extraordinary things. That’s who we are.”
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S P O N O S O R E D
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CONTENT PRESENTED BY: February 12, 2018 S3
2018
Distinguished Marketing and Sales Award Recipients Teri Agosta
Mike Bloomstine
Hilton Cleveland Downtown
ESPN Cleveland
GENERAL MANAGER
T
he Hilton Cleveland Downtown opened in June 2016, accommodating the Cleveland Cavaliers’ NBA championship run, the Republican National Convention and the Cleveland Indians’ MLB World Series run all in its first six months of operation. And leading the charge was Teri Agosta, general manager of the 600-room convention center-style hotel. Agosta is responsible for the facility’s day-to-day operations. She successfully led the hotel in meeting its financial expectations while hiring more than 450 team members. The hospital industry veteran worked more than 20 years in various general manager and director of marketing positions at Hilton Worldwide hotels, as well as at independent and boutique properties. Before Cleveland, she was general manager of the Pointe Hilton Squaw Peak Resorts in Phoenix. Agosta is the recipient of several awards, including Hilton’s GM Award for Operational Efficiency and Effectiveness, and Profitability Award-Pointe Hilton Squaw Peak. She was honored as General Manager of the Year by the Hospitality Sales & Marketing Association International, Arizona chapter, in 2010. She earned her undergraduate degree in business administration and marketing at Grand Valley University in Michigan and studied at L’Institute D’Tours in France.
DIGITAL DIRECTOR
A
s ESPN Cleveland’s digital director, Mike Bloomstine is responsible for the creative vision and execution of customized digital solutions for marketing partners, which includes advertising solutions on the ESPN app, Watch ESPN, ESPN.com, ESPN 850 WKNR and ESPN 1540 KNR2. Bloomstine began his career with Good Karma Brands. He’s held varying roles at ESPN Cleveland — including as partnership coordinator, creative services specialist and director of marketing and creative services — contributing to design projects and development. He built and trained a creative team that produces rich media and static and video ads for six markets, totaling more than $5 million in sales. He also manages the marketing team in Cleveland, overseeing more than 400 events annually, and he advises and assists in managing the @ESPNCleveland Twitter account. Bloomstine is a native of Lakewood, although he grew up in Erie, Pa., and graduated from Providence College with a degree in economics. He lives in downtown Cleveland.
Christina Capadona-Schmitz
Frank Fantozzi
VICE PRESIDENT, DIRECTOR OF MARKETING, COMMUNICATIONS AND MEDIA
PRESIDENT, FOUNDER
Planned Financial Services
Oswald Companies
C
hristina Capadona-Schmitz is a marketing communications leader with nearly 15 years of experience in the field. With an early career background in the digital marketing startup space, she focused her professional practice on the transformation and collaboration of organizational marketing, communications and operations for a full range of industries. Capadona-Schmitz is vice president, director of marketing, communications and media for Oswald Companies, one of the nation’s largest independent insurance brokerage and risk management firms. She manages the marketing team and design specialists and directs the strategy and execution of corporate-wide efforts. She publishes regularly on marketing, communications and leadership and has served as a guest presenter and panelist member at various business and educational events. She is a board member and secretary for the West Side Catholic Center Cleveland; co-founder and senior adviser of oswaldCLIMBS Young Professional and Emerging Leader Initiative; and an Assurex Global brand committee member. Capadona-Schmitz is founder of DownWithSpitup.com, the virtual infant reflex support system for parents and caregivers, and its signature product Bib Builder. She has special interests in career development and entrepreneurship, with an emphasis on supporting emerging leaders and women-owned businesses.
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rank Fantozzi founded Planned Financial Services in 1994 to make a difference in the lives of families, business owners and community leaders. The firm has offices in Brecksville and Beachwood, advising clients in 28 states. He began his career in 1987 with Arthur Andersen, and in 1988 he became a certified public accountant. He earned his undergraduate degree in accounting from Case Western Reserve University and his graduate degree in taxation from University of Illinois at Urbana-Champaign. He holds the designation as an American Institute of Certified Public Accountants personal financial specialist and is an accredited investment fiduciary. In 2015, Fantozzi was named a top U.S. Retirement Plan Adviser by the Financial Times. He is involved with the AICPA’s tax and financial planning subcommittees, the International Association for Financial Planning, the Institute for Divorce Financial Analysts, Fi360 and Entrepreneurs’ Organization. He is the recipient of multiple business and professional awards. He founded BrecksvilleBroadview Heights Soccer Organization and supports ChildFund and the Wounded Warrior Project. He also is a trustee of LifeAct. Fantozzi lives with his wife, Paulette, in Brecksville and has two daughters, Nicole and Natalie.
CONTENT PRESENTED BY: S4 February 12, 2018
Cristina Fronzaglia Murray
Michelle Frietchen Gandolf
DIRECTOR OF COMMUNICATIONS AND CUSTOMER ENGAGEMENT
DIRECTOR, MARKET RESEARCH AND INSIGHTS
Cleveland Clinic
F
or more than 20 years, Michelle Frietchen Gandolf has worked in the Market Research and Insights Department at the Cleveland Clinic. As director, she is involved in strategic initiatives that include patient experience, business development and branding strategy. She has moderated more than 150 focus groups and one-on-one interviews for a range of service lines and business units. She also has conducted several positioning, advertising tracking, and image and awareness studies, and construction design research. Gandolf consults for several internal areas at Cleveland Clinic. She also serves on multiple committees and is co-chair of Women in Search of Excellence, an employee resource group that provides growth opportunities for Cleveland Clinic female caregivers. She mentors students at the EDGE Fellows Summer Intern Program, which pairs graduate student teams with experienced business mentors. She also mentors students in the Case Western Reserve University marketing analytics program. Gandolf lives in Brunswick with her two teen daughters. She holds an undergraduate degree in marketing and quantitative business analysis, and a graduate degree in consumer/industrial research from Cleveland State University.
PPG Automotive Refinish
C
ristina Fronzaglia Murray began her PPG career as a sales trainee. She has worked through various sales and marketing positions, from light industrial coatings sales representative and program development to product marketing and communications manager. Murray has broad experience in B2B marketing with the ability to lead a team in accomplishing innovative marketing initiatives leading to increased sales and extraordinary profit growth. She is skilled in strategic planning, traditional and emerging media planning, brand strategy and management, market research, sales sponsorships and product positioning. She is the recipient of several automotive refinish industry awards, including 2011 Goodguys Woman of the Year, 2014 SEMA Businesswomen’s Network Athena Champion and Women’s Industry Network (WIN) 2017 Most Influential Women in Collision Repair. She is a board member for Girls With Sole. Murray earned her undergraduate degree in marketing from Duquesne University in Pittsburgh and her graduate degree in marketing from Franklin University in Columbus. She lives in Lakewood with her husband, daughter and dog.
Stephanie Hampson SENIOR SALES CONSULTANT
Medical Mutual of Ohio
A
s a senior sales consultant at Medical Mutual of Ohio, Stephanie Hampson manages sales in the health insurance business for the company’s Northeast Ohio region. She has extensive experience in strategic account management, group underwriting and professional sales training and is responsible for monitoring CONTINUED ON NEXT PAGE
Congratulations
Join us. As we celebrate the Sales & Marketing Executives of Cleveland. Our sales professionals offer investments, wealth planning and retirement plan solutions — with a personalized service that’s focused on helping you to get more out of life.
Teri Agosta for winning the 2018 Distinguished Marketing and Sales Award!
216-825-4000 / www.ancora.net
Photo: Brad Feinknopf
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and overseeing all sales processes and procedures for new business. Working closely with Medical Mutual’s product development team on emerging projects and product rollouts, Hampson was involved in the introduction of several key innovative solutions for the company. Prior to her current role, she managed the large group commercial service team. Hampson, who for the past three years has been named company-wide sales leader, surpassed her annual goal in 2016 by 225% and was responsible for $56 million in new business revenue in 2017. She earned her undergraduate and graduate degrees from Tiffin University. She is a member of Medical Mutual’s Emerging Leaders program and WELD (Women for Economic and Leadership Development), and she is on the steering committee for the Greater Cleveland Partnership’s Middle Market Initiative.
REDEFINING CORPORATE HOSPITALITY
Fred Kemp
ACCOUNT EXECUTIVE
The Shamrock Companies
Conferences • Trade Shows • Meetings • Fundraisers • Ceremonies • Celebrations
A
s account executive for The Shamrock Companies, Fred Kemp is responsible for all aspects of creating and executing clients’ marketing, print, fulfillment, kitting and distribution services. He also oversees strategic and tactical execution of projects, while keeping up to date with the latest industry developments. Realizing he had a natural aptitude and affinity for sales, Kemp came to Cleveland from a small farming community in central Ohio and began building a sales career. After choosing print and marketing sales as a focus area, he began following the late motivational speaker Zig Ziglar at conferences around the country. He joined Toastmasters International, assuming the presidency for a local chapter in 1983. Kemp has earned numerous sales and achievement awards spanning his 40 years in business. He chairs the Bow Tie Society at The Union Club of Cleveland. In his free time he enjoys theater, music, running, Airstream camping and restoring his Bratenahl home with his spouse. He has three grown children.
ICONIC VENUES
AWARD-WINNING CUISINE
STATE-OF-THE-ART AV
ALL-IN-ONE SERVICE
440.449.0700 EXECUTIVECATERERS.COM
TM
18 PARK RESERVATIONS
Nationally Acclaimed Zoo
Dori E. Kish SALES MANAGER
Huntington Convention Center of Cleveland
Four-Time Winner
A
s the sales manager of the Huntington Convention Center of Cleveland, Dori Kish is responsible for bringing in nearly 450 events into Cleveland, generating $12.84 million in convention and trade show business. She also is an entrepreneur and fundraiser, with a special focus on major business verticals, including wellness, technology and telecommunications. Prior to joining SMG Worldwide Entertainment & Convention Venue Management, which manages the convention center, Kish was a business development strategist at Efficient Collaborative Retail Marketing in Solon, consistently finishing in the top 10% in monthly sales. She also was a territory manager for Maybelline Garnier, L’Oreal USA. Her entrepreneurial pursuits include founding Avon-based Sun Spray Salon. In the community, Kish is actively involved with the Federal Bureau of Investigation Citizens Academy, American Heart Association Go Red For Women, the Cuyahoga County/Ohio Department of Correction Board for Reentry, and voluntary chair of the Cleveland Cares Medical Mission fundraising event for Cleveland Clinic Dermatology & Plastic Surgery Institute. Kish earned her undergraduate degree in business administration from Kent State University.
S P O N O S O R E D
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8 GOLF COURSES
OVER 23,000 acres Cleveland Metroparks congratulates Kelly Manderfield, Chief Marketing Officer Distinguished Marketing and Sales Award Recipient clevelandmetroparks.com
CONTENT PRESENTED BY: S6 February 12, 2018
Brock Malinowski OWNER
Hixson & Malinowski Insurance Agency LLC, Malinowski Properties LLC
B
rock Malinowski of Brecksville is an entrepreneur and lifelong resident of the Cleveland area. After graduating in 2010 with a degree in economics from John Carroll University, he started his first company, The Malinowski Agency LLC. In 2017, he combined with the Hec Hixson Agency LLC to form Hixson & Malinowski Insurance Agency LLC. The company, which employs 15, works to bring comprehensive risk management to every household and business working with the agency. Malinowski also owns Malinowski Properties LLC, a real estate sales and investing company, and is part owner of Fit & Fun LLC, which works to build fitness and confidence in children ages 3-14 through sports leagues, camps and skill clinics. Malinowski works with new and aspiring members of the business community through John Carroll’s Network for Success and mentorship program. In his free time, Malinowski enjoys having tea parties with his daughter, Brooklyn, and checking out new restaurants and cocktails with his wife, Amanda.
Josh Studzinski University Hospitals Director, System Events and Sponsorships
Proud to be part of your community. UH proudly supports SME as they honor Josh Studzinski and all of the 2018 DMSA Award recipients.
Kelly M. Manderfield CHIEF MARKETING OFFICER
Our experts will see you now. 1-866-UH4-CARE | UHhospitals.org
Cleveland Metroparks
K CONGRATULATIONS to the 2018 SME DMSA Award Winners from...
elly Manderfield leads all marketing initiatives across Cleveland Metroparks’ 18 park reservations, eight golf courses, dining, retail and a nationally acclaimed zoo. She is a critical member of the team that earned Cleveland Metroparks the 2016 National Gold Medal Award for excellence in Park and Recreation CONTINUED ON NEXT PAGE
For over 86 years, Heinen’s has been selling quality groceries while supporting its neighboring businesses by sourcing For over 86 years, Heinen’s has been providing quality many of its products locally. groceries while sourcing and supporting local artisans.
O U R CO M M I T M E N T. Congratulations to Tom & Jeff Heinen for
GRAPHIC DESIGN • DIGITAL MARKETING • VIDEO • TOUCHSCREENS • COPYWRITING • PACKAGING
CONGRATULATIONS TO being named SME Cleveland 2018 TOM & JEFF HEINEN Business Executives of the Year. FOR BEING NAMED SME CLEVELAND 2018 BUSINESS EXECUTIVES OF THE YEAR.
We’re thinkers, designers, doers and go-getters. Let us help you turn your marketing ideas into effective selling tools. phone: 440.526.8104
website: dennisoncreative.com ©2018 Heinen’s Grocery Store
32839 Dennison 6x6 Crain's DMSA Ad_options.indd 2
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Management, awarded by the American Academy for Park and Recreation Administration, in partnership with the National Recreation and Park Association. Under her leadership, Cleveland Metroparks developed and executed several transformative brand campaigns, including “Come Out and Play” and the centennial campaigns. She also led a rebranding of Cleveland Metroparks Zoo, bringing wildlife conservation to the forefront. She oversees communications, advertising, research, special events, event rentals, corporate partnerships, retail and visual communications. Prior to joining Cleveland Metroparks, Manderfield was marketing strategist and vice president at KeyCorp, where she also held positions as senior marketing manager, vice president and senior program manager. At KeyCorp, she oversaw national marketing programs and advertising campaigns. She earned her undergraduate degree in communication from Bowling Green State University, and a graduate degree in applied communication theory and methodology from Cleveland State University.
Ed McQuiston
EXECUTIVE VICE PRESIDENT, CHIEF COMMERCIAL OFFICER
Kyle Quillen FOUNDER, CEO
Agile Networks
K
yle Quillen is a nationally recognized leader in the designing, engineering and deployment of data infrastructure aimed at economic development and reducing costs for government and business. As a wireless data network engineer, he has extensive experience in the design, implementation and operation of wireless networks and backhaul topology. Quillen is a resource to a wide range of partners. He has led various organizations in creating the vision and executing the deployment of data networks and other communication assets. He is experienced in public/private partnerships aimed at broadband development and data infrastructure building. Using his extensive knowledge and involvement in broadband development, Quillen has been instrumental in delivering connectivity solutions to remote locations, and maintaining a vision to continue the expansion of the network’s capabilities. His specialties are mergers and acquisitions, network design and integration, graphical information services, wireless communications, and WiMax/4G. Quillen studied business management and information technology at Kent State University. Prior to founding Agile Networks, he was chief technology officer for Lightspeed Wireless.
Hyland
A
s executive vice president and chief commercial officer for Hyland, Ed McQuiston is dedicated to helping customers make the most of Hyland’s Enterprise Information Platform and to leverage the functionality they own. He also keeps them informed of new and emerging technology trends. With more than 20 years’ experience in the informational management and advanced capture industries, McQuiston focuses on collaborating Hyland’s global sales and marketing programs and vertical-specific initiatives with worldwide trends, positioning Hyland as the go-to vendor for information management solutions. McQuiston joined Hyland in 2001 as the director of Healthcare Solutions. In 2016, he was promoted to senior vice president of Global Sales & Marketing. Having served as vice president of global sales since 2012, he took on the responsibility of aligning marketing and sales in support of Hyland’s global expansion. In 2017, he was promoted to executive vice president and chief commercial officer. McQuiston earned his undergraduate degree in international politics from Penn State University. He serves on the board of directors for the Association for Information and Image Management.
Congratulations DISTINGUISHED MARKETING AND SALES HONOREE
Christina Capadona-Schmitz
VP, Director, Marketing Communications
www.OswaldCompanies.com
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Congratulations Michelle Sustar Crain’s Cleveland Business is proud to congratulate integrated marketing manager Michelle Sustar and the rest of the 2018 Distinguished Marketing and Sales Award recipients!
CONTENT PRESENTED BY: S8 February 12, 2018
Joshua D. Studzinski
Michelle Sustar
University Hospitals of Cleveland
Crain’s Cleveland Business
INTEGRATED MARKETING MANAGER
DIRECTOR, SPONSORSHIPS AND SPECIAL EVENTS
A
s director of sponsorships and special events, Joshua Studzinski leads the sponsorships and activations for University Hospitals of Cleveland, along with many of the organization’s large signature events, from building openings to major celebrations. Studzinski’s main role is working with the Cleveland Browns on all aspects of the UH partnership. He is a thirdgeneration Browns’ season ticket holder — his grandfather has held tickets since 1946. His signature moments involved leading the opening galas and events for the UH Ahuja Medical Center, UH Seidman Cancer Center, NICU (Neonatal Intensive Care Unit), Center for Emergency Medicine and the hospital system’s 150th anniversary. He earned an undergraduate degree in sports management from the University of Dayton. Studzinski is skilled in nonprofit organizations, budgeting, event management and volunteer management. He lives in Hudson with his wife, Colleen, son Brady and daughter Madison. Studzinski coaches his children’s sports teams, golfs, travels and is an avid supporter of Cleveland’s sports teams.
M
ichelle Sustar began her career with Crain’s Cleveland Business in 2012 as a marketing and sales assistant, quickly moving up to marketing strategist before assuming her current position as integrated marketing manager in 2015. Sustar handles all aspects of marketing, working closely with the events department and sales team. She completed Leadership Cleveland’s OnBoard Cleveland program in 2015, which sparked her interest in the community and philanthropy. She is a member of the Wigs for Kids board of directors, Business Volunteers Unlimited YP Ambassadors and community relations committee and the Sales & Marketing Executives Cleveland associate board. Focused on young professional expansion in Cleveland, Sustar in 2016 establish Crain’s RISE, a Northeast Ohio young professional advisory board. She also founded and continues to facilitate the Young Professionals blog on www.CrainsCleveland.com, and she leads the Crain Cares volunteer program in the Cleveland office. In 2017, she received a Cleveland Professional 20/30 Club 25 Under 35 Movers & Shakers Award. Sustar earned her undergraduate degree in public relations from Ohio University and studied fashion marketing at LIM College in New York.
Laura Szarek
DIRECTOR OF DIGITAL MARKETING
Vitamix
L
aura Szarek, director of digital marketing at Vitamix, has a passion for technology and marketing that enables her team to pursue innovation while acquiring leads, driving revenue and harvesting CONTINUED ON NEXT PAGE
Congratulations! Congratulations to our very own Stephanie Hampson on being one of 2018’s Distinguished Marketing and Sales Award recipients.
Kyle Quillen on being honored with the 2018 DMSA! You are an incredible leader and extremely well-deserving. Taking Care of Ohioans Since 1934
From your Agile Networks family.
MedMutual.com/Ohio2018
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2017 FRED DISANTO, Ancora Advisors
post-purchase engagement. She has been part of the company’s explosive growth for seven years. Szarek leads the company’s vision, strategy, execution and optimizations for social media, email, sites, media, search and digital merchandising. She has 15 years’ experience in the industry, including time with media conglomerate Viacom. She managed digital marketing initiatives for several high-profile national brands, including Mars Inc., Rubbermaid and Reynolds Kitchens. Szarek is proficient in digital marketing and engagement strategy, account management and planning, project management, and campaign/ promotion management. She is a Bowling Green State University graduate and mother to Lucas and Alex. She is active as chair of Pediatric Hospital Crafts in the Bay Village Early Childhood PTA. She also is involved in Miracle Messages as a volunteer, bringing together the homeless and long-lost loved ones through digital video messages.
2016 DAVID GILBERT, Greater Cleveland Sports Commission & Destination Cleveland
PAST BUSINESS
EXECUTIVES OF THE YEAR
2015 DR. MARC GILLINOV, Cleveland Clinic 2014 BERNIE MORENO, The Collection Auto Group 2013 LEN KOMOROSKI, The Cleveland Cavaliers and Quicken Loans Arena
1982 WILLIAM E. MACDONALD, The Ohio Bell Telephone Co. 1981 RUBEN F. METTLER, TRW Inc. 1980 WILLIAM J. DE LANCEY, Republic Steel Corp. 1979 CLAUDE M. BLAIR, National City Bank 1978 FRANCIS A. COY, The May Co. 1977 CHARLES E. SPAHR, The Standard Oil Co. (Ohio)
2012 PAUL MATSEN, Cleveland Clinic
1997 ALEX MACHASKEE, The Plain Dealer
2011 JARED CHANEY, Medical Mutual of Ohio Family of Companies
1996 WILLIAM N. HULETT, Rock and Roll Hall of Fame and Museum
2010 JOSEPH M. SCAMINACE, OM Group, Inc (OMG)
1995 EDWARD BRANDON, National City Corp.
1974 SEMON E. KNUDSEN, White Motor Corp.
2009 TERRY STEWART, Rock and Roll Hall of Fame and Museum
1994 MARK H. MCCORMACK, International Management Group
1973 E.M. DE WINDT, The Eaton Corp.
2008 SANDY CUTLER, Eaton Corp.
1993 JOSEPH T. GORMAN, TRW Inc.
1971 FRANCIS A. COY, The May Co.
2006 GLENN RENWICK, The Progressive Corp.
1992 ROBERT GILLESPIE, Society Corp./ Society National Bank
1970 J.G. BELL, JESS A. BELL, Bonne Bell, Inc.
2005 CHRISTOPHER M. CONNOR, Sherwin-Williams
1991 MORTON L. MANDEL, Premier Industrial Corp.
2004 DAVID A. DABERKO, National City Corp.
1990 JAMES R. STOVER, Eaton Corp.
2003 K. MICHAEL BENZ, United Way Services
1989 JAMES M. BIGGAR, Nestle Enterprises, Inc./ The Stouffer Corp.
2007 TOBY COSGROVE, Cleveland Clinic
2002 KENT W. CLAPP, Medical Mutual Ohio
1976 THOMAS VAIL, The Plain Dealer 1975 HERBERT E. STRAWBRIDGE, The Higbee Co.
1972 G.J. TANKERSLEY, The East Ohio Gas Co.
1969 HON. CARL B. STOKES, City of Cleveland 1968 GEORGE J. GRABNER, The Weatherhead Co. 1967 RALPH M. BESSE, Cleveland Electric Illuminating Co. 1966 JAMES J. NANCE, Central National Bank of Cleveland
2001 WILLIAM B. SUMMERS JR., McDonald Investments, Inc., A KeyCorp Co.
1988 ROBERT B. HORTON, BP America, Inc. 1987 J. RICHARD KELSO, The East Ohio Gas Co.
2000 RICHARD W. POGUE, Dix & Eaton
1965 RANDALL M. RUHLMAN, Cleveland Chamber of Commerce
1986 JOHN G. BREEN, The Sherwin-Williams Co.
1999 FARAH M. WALTERS, University Hospitals Health Systems
1964 LOUIS B. SELTZER, The Cleveland Press
1985 ROY H. HOLDT, White Consolidated Industries, Inc.
1998 IRVING I. STONE/ MORRY WEISS, American Greetings, Corp.
1984 ARTHUR B. MODELL, Cleveland Browns Football 1983 M. BROCK WEIR, Ameritrust Corp.
1963 HAROLD T. CLARK, Leonard C. Hanna Jr. Fund 1962 ELMER L. LINDSETH, Cleveland Electric Illuminating Co.
Congratulations, Michelle Gandolf. 2018 Distinguished Marketing and Sales Award Recipient Michelle Gandolf
Director, Market Research and Analytics Cleveland Clinic
Same-day appointments
216.444.CARE
clevelandclinic.org
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