Chamer Profile Magazine Spring 2026

THE FUTURE OF WORK

Our new strategy to shape Devon’s economy for the next decade

PAGES 24-25

SPOTLIGHT ON TORBAY AND TECH SECTORS

South Devon College leading the way in tech skills and training

PAGES 6-20

CELEBRATING THE BEST OF BUSINESS

Counting down to our Devon Business Awards 2026

PAGES 21-22

NEWS: Devon’s premier business show is back!

MOTORING: Test-driving Vospers’ new MG IM5

PICTURES: From all our Chamber and member events

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Enabling specialist training and industry growth at South

FIRST WORD

Chamber Chief Executive Helen WyldeArchibald’s Spring Profile round-up

MEMBER NEWS

Exeter Science Park makes key regional leadership appointment

A prestigious Royal visit for Luminous Show Technology

Devon’s premier business show is back!

CHAMBER NEWS

Devon Chamber LSIP wins inaugural British Council Award for TVET

Plymouth Area Business Council Autumn Parliamentarians Dinner

Pictures from this quarter’s Devon Chamber and member events

A warm welcome to all our new Devon Chamber members

CHAMBER FOCUS: Digital & Tech

Spotlight on the Digital & Technology sector

CHAMBER FOCUS: South Devon Businesses

Celebrating the region's businesses

SECTOR FOCUS

INNOVATION New innovation team to support business growth

ADVICE Westcotts marks 40 years of supporting South West businesses

EVENTS Where Heritage Meets Horizon: Unforgettable Events at Tinside Lido

MOTORING Kelly Smith test-drives the new MG IM5 from Vospers

CHAMBER PEOPLE

PJ Davolls, LSIP Administrator at Devon Chamber of Commerce

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Front cover: Marine business consortium

See page 8-9

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FIRST WORD

“

Welcome to the Spring 2026 edition of Profile. As the days get longer and optimism grows across our business community, it’s a real pleasure to share an edition that reflects both where Devon’s businesses are now and where we are heading next.

This issue has been produced in partnership with South Devon College, and I would like to thank the team for their support. Their commitment to skills, progression and opportunity plays a vital role in strengthening our regional economy and supporting the next generation of talent.

A key focus of this edition is Torbay and South Devon, with a dedicated section exploring the Digital Devon and tech industry. You’ll find inspiring examples of innovation, collaboration and ambition from businesses operating across this vibrant part of the county.

Within this section, we also introduce Digital Devon - our bold new strategy designed to help businesses across the region embrace technology with confidence. From AI and data to cyber security and digital skills, the programme is about equipping Devon’s businesses to grow, compete and thrive in a rapidly changing digital landscape. It reflects our belief that digital capability is no longer optional, but fundamental to future success.

We also look back on a significant moment for the Chamber at our Devon: The Future of Work event. More than 160 business leaders, partners and stakeholders joined us at Newton Abbot Racecourse as we unveiled our new strategy and set out our vision for the years ahead. Central to this are our five strategic pillars - Global Devon, Digital Devon, Skills for Devon, Devon Green Innovation and Devon’s Local Economies of the Future - which will guide how we support businesses and advocate for growth across the county.

Looking ahead, excitement is building for one of the highlights of our calendar, the Devon Business Awards, which return to Crowne Plaza Plymouth on Friday 22 May. These awards are a fantastic opportunity to celebrate excellence, innovation and impact across Devon, and I very much look forward to coming together to recognise the achievements of our business community.

You’ll also find plenty of social diary pages in this edition, capturing moments from our own events and from those hosted by our members and partners. They are a wonderful reflection of the connections being made across our Chamber Family, and a reminder of the power of coming together to share ideas, opportunities and successes.

As always, thank you for your continued support of the Devon Chamber. I hope you enjoy this Spring edition of Profile, and I look forward to seeing many of you in the months ahead.

EXETER SCIENCE PARK MAKES KEY REGIONAL LEADERSHIP APPOINTMENT

Exeter Science Park has appointed a new Chief Executive Officer to lead the organisation as it embarks on the next phase of its development.

Lindsay Lucas, who brings more than 18 years’ experience in the tech industry, will step into the key regional leadership position this May. She has most recently served as Head of Training and Consultancy (Deputy CEO) at the digital social enterprise Cosmic.

Exeter Science Park is a hub for science, technology, engineering, maths and medicine (STEMM) businesses and the south west’s centre of activity for high-growth innovation. Supporting 750 jobs and generating more than £50 million GVA annually, it marked its 10th anniversary and the completion of the first phase of its development last year. Its current Chief Executive, Dr Sally Basker, who has led the organisation since March 2017, will retire from her role this summer following a planned succession process.

expands towards a 3,500-job campus by the late 2030s.

Dr Eulian Roberts, Chair of the Board of Directors of Exeter Science Park, said: “We are delighted to welcome Lindsay to lead the organisation as we continue the development of the park. Her appointment supports our mission to help science and technology businesses of all sizes start, scale and succeed - driving high-value jobs, productivity and economic growth for the region.

"As CEO, Lindsay will work with the Exeter Science Park Board of Directors to manage the next stage of the organisation’s growth as it expands towards a 3,500-job campus by the late 2030s."

“Lindsay brings strategic experience delivering digital transformation, innovation and commercial growth. She has developed partnerships that generate economic impact, and her record of strengthening commercial performance and securing partnership-led investment in innovation will be key to the continued growth and impact of Exeter Science Park.”

joining the team and to help shape a thriving, sustainable campus that reflects the south west’s STEMM talent, ambition and spirit. I’m looking forward to working with our partners to support our tenants, strengthen our innovation ecosystem and contribute to the region’s long-term prosperity.”

As CEO, Lindsay will work with the Exeter Science Park Board of Directors to manage the next stage of the organisation’s growth as it

Lindsay said: “This is an exciting time to be joining Exeter Science Park as it builds on a decade of strong foundations and looks ahead to significant expansion, attracting new investment into the region. I’m delighted to be

A ROYAL VISIT FOR LUMINOUS SHOW TECHNOLOGY

HRH The Princess Royal visited Luminous Show Technology in Exeter to demonstrate support for British innovation and celebrate the creativity and expertise of UK engineers and technology specialists.

During her visit, The Princess Royal toured Luminous’ headquarters, meeting engineers and staff, and learning about the company’s cutting-edge work in manufacturing special effects for the entertainment industry.

Her Royal Highness was shown a range of Luminous’ special effects, including the company’s brand-new HYDRASTORM Rain Machine, as well as spectacular fire and smoke effects. Staff demonstrated how these technologies are used to create unforgettable experiences in live entertainment, touring and theatre productions.

The visit concluded with the unveiling of a plaque commemorating The Princess Royal’s visit, revealed using a kabuki curtain, marking the occasion in true Luminous style.

CHAMBER FOCUS: Digital Devon and Tech Industry

DIGITAL DEVON: A STRATEGY FOR GROWTH, CONFIDENCE AND COMPETITIVENESS

Helen Wylde-Archibald, CEO of Devon Chamber of Commerce, introduces Digital Devon - our bold strategy designed to help businesses across the region embrace technology with confidence.

From AI and data to cybersecurity and digital skills, the programme equips Devon’s businesses to grow, compete, and thrive in a rapidly changing digital landscape.

Devon stands at a defining moment in its economic evolution.

Around us, the global business landscape is being reshaped at extraordinary speed by digital disruption, through Artificial Intelligence, data-driven operations, cybersecurity demands, automation, and the accelerating pace of technological change.

These shifts are not abstract: they are already transforming how organisations operate, how customers buy, and how employees work. For many leaders, the question is no longer “Is this coming?” but rather “How do we prepare our businesses to thrive in a digital-first world?”

As a Chamber, we recognise that the pace of change can be overwhelming. But we also know that when businesses embrace technology, on their own terms, aligned to their strategy, skills and culture, the results are transformative.

Our belief is simple: technology should work

for your business, not the other way around.

Digital Devon is our commitment to support every business, of every size and sector, to adopt technology confidently, safely and productively.

Why Digital Devon Matters

We have identified the four most pressing priorities that underpin modern business resilience:

• Cybersecurity - the foundation of trust and operational continuity

• Data flows and data quality - enabling better decisions and smoother processes

• Artificial Intelligence - unlocking productivity, growth and innovation

• Good governance - ensuring technology is used responsibly, safely and effectively

These areas are no longer optional. They are the baseline requirements for competitiveness. The evidence is clear:

• 99% of small businesses already use at least one digital tool, and those using the most technology are substantially more likely to have grown in the past year.

• 79% of SMEs say digital tools help them control costs, even in inflationary periods.

• AI adoption among SMEs rose to nearly 40% in the UK last year, with 91% of AI-using small firms expecting it to support future growth.

In Devon, this represents an enormous opportunity. Whether a business is in hospitality, tourism, retail, manufacturing, or professional services, digital adoption is proving to be a driver of customer experience, revenue and productivity. And as a region famed for creativity, independence and innovation, we have all the building blocks to thrive, if we act together.

Understanding the Future: The Five Technological Changes

Our strategy is built around five major technological changes that will shape how businesses operate over the next decade. These are not abstract trends: they provide clear guidance for leadership teams on where to focus their time and investment.

1. AI and the Reinvention of Work: AI is shifting from a reactive tool to a proactive partner. Its role will be to eliminate mundane tasks, enhance creativity, and support decision-making, not replace human talent.

2. The Rise of Agentics: “Busy work” will increasingly be performed by AI agents that schedule, analyse, triage, summarise and automate. This frees people to do what only humans can: build relationships, solve problems and innovate.

3. Quantum Computing & Advanced Communications: Though still emerging, quantum computing will radically accelerate data processing, risk modelling and optimisation—benefiting logistics, finance, healthcare and beyond.

4. Powering Data Without an Energy Crisis: As data demand grows, energy solutions, renewable power, hydrogen, modular nuclear and advanced storage will become critical infrastructure for business resilience.

5. Protecting and Elevating Human Roles: As technology scales, human qualities, ethics, empathy, leadership and creativity, become even more valuable. This reminds us that digital transformation is fundamentally a people transformation.

The Chamber will support our members with practical guidance, realistic routes to adoption, and a focus on skills and culture, not just technology.

Introducing the Digital Devon Programme

Digital Devon is a comprehensive, long-term programme designed to build confidence, capability and growth across our business community. It includes several key commitments:

1. The Digital Devon Pledge

Launching this year, the Pledge is a public commitment to ensure every Chamber member can access the support they need to participate fully in a digital economy. It includes:

• A practical blueprint for business digitisation

• A directory of trusted support providers

• A digital mentoring network

• Cybersecurity checklists and templates

• A curated digital resource and knowledge

CHAMBER FOCUS: Digital Devon and Tech

hub on our website

• Guidance on accessing innovation and skills funding

2. The Digital Support Centre

A new online hub offering tools, guidance, training, case studies and signposting, all tailored to Business needs of any size or sector.

3. Devon Digital Champions Network

We will showcase the real stories of Devon businesses already embracing digital solutions. These peer-led examples will help demystify technology and show that innovation is achievable, accessible and affordable.

4. Events, Training and Peer Learning

Our Digital Devon events programme will include:

• Quarterly member forums

• “Ask the Expert” sessions

• Drop-in digital helpdesks

• Live demos and practical workshops

5. Strategic Lobbying and Advocacy

We will continue working with government, regulators and local authorities to:

• Improve digital connectivity across rural and coastal areas

• Secure fair access to national funding

• Influence policy shaping digital skills and business support

Leading by Example

Importantly, the Chamber is also transforming its own digital capabilities. We are upgrading systems, improving internal workflows, and adopting AI-enabled tools so that we can model best practice for members and deliver a stronger service. If we ask our business community to embrace digital, we must do the same.

A Shared Future

Digital Devon is not simply a technology programme; it is a collective mission to ensure Devon’s businesses remain competitive, resilient and ambitious. It is about preparing for a future in which digital skills, ethical AI, connected data and strong governance underpin sustainable growth.

By working together, with clarity, confidence, and creativity, we can ensure that no business is left behind, and that Devon stands as a national leader in responsible, inclusive and practical digital transformation.

MARINE BUSINESS CONSORTIUM

Enabling specialist training and industry growth

at South Devon

College

Collaboration is a powerful catalyst for progress, and University Centre South Devon (part of South Devon College) is at the forefront of bringing businesses, education and innovation together to drive meaningful growth.

By working in close partnership with employers across the region, the University Centre helps businesses access vital funding opportunities, adopt new technologies and develop the skills needed for the future.

Having been re-accredited with the highest rating of ‘Gold’ under the Teaching Excellence Framework (TEF), which recognises outstanding teaching within the university-level curriculum, the University Centre is in a dominant position to deliver relevant business-led qualifications.

Being granted Foundation Degree Awarding Powers (FDAP) is also a great honour for the University Centre, meaning it can design and award its own foundation degrees, creating the curriculum in partnership with businesses and industry sectors to meet their specific requirements.

Fewer than 10 further education colleges in the UK currently have these powers and, in addition to delivering other degree programmes in partnership with the University of Plymouth, it strengthens the College’s reputation as a high-quality provider of higher professional and technical education designed with industry needs at the forefront.

A prime example of this is the latest hi-tech equipment installed at the College’s Marine Academy, thanks to collaborations with two innovative marine companies – BMT and HydroSurv – supporting both students and the wider industry.

The business-led consortium received £400,000 of Innovate UK funding to install a state-of-the-art autonomous vessel Remote Operations Centre (ROC) and automated Uncrewed Surface Vessels

(USV) charging station (DOCK), cementing the Marine Academy as a maritime centre of excellence whilst enabling continued research and development.

The ROC+DOCK project has developed ground-breaking solutions for the training, testing, control and charging of USVs using the College’s Mini-MASS Uncrewed Surface Vessel ‘USV Dart’ and Class ‘A’ BMT ‘Rembrandt’ vessel simulator, which was funded by the Local Skills Improvement Fund project.

The Innovate UKfunded project has facilitated the training of USV Remote Operations Centre (ROC) operators and Maritime Autonomous Surface Ships (MASS) operators, to meet the increasing demand for deployment of USVs in the offshore renewables, defence, security and environmental sectors, alongside surveying, situation monitoring and search and rescue scenarios.

and clean energy industries.

Autonomous vessels are increasingly being used for military and defence purposes, and a skilled workforce in USV deployment will be necessary to meet increasing demand, as illustrated in the 2025 Strategic Defence Review.

The expertise in USVs will support the growing market for next-generation autonomous maritime systems for use in areas such as mine hunting systems, surveillance, hydrographic surveys and underwater warfare where USVs are chosen for safety, sustainability and efficiency.

"The ROC+DOCK project has developed groundbreaking solutions for the training, testing, control and charging of USVs"

In the growing clean energy industry USVs are increasingly being used for seabed surveys, mapping the area ahead of wind turbine and offshore cable installations.

Autonomous vessels are helping to deliver against the Government’s Industrial Strategy (IS-8), the 10-year plan to significantly increase business investment in eight growth-driving sectors, including defence

Jesse Loynes, Maritime Autonomous Systems Consultant at BMT, can see the benefits of collaborating with providers such as South Devon College to boost workforces and develop skills, fostering economic growth and improving mission efficiency. He said:

“This collaboration has been an excellent

CHAMBER FOCUS: Digital Devon and Tech Industry

opportunity to use BMT’s REMBRANDT, a high-fidelity synthetic environment and simulation system, to further enhance a great pairing between Hydrosurv and South Devon College.

“The project has been a highly successful case study as we grow the use of REMRANDT as a ROC simulation and training tool, bringing multi-faceted capabilities to this facility.”

Offering a simulated synthetic environment for practice before moving operations to a real live environment ensures the risk profile is decreased – skills can be learned and developed in safety.

Students will be able to replay real-life incidents and work through different ‘what if’ scenarios before moving on to operating a real USV remotely.

Chris Marshall, Innovate UK Monitoring Officer, said: “This Innovate UK funded ROC & DOCK project is very promising – there are excellent commercial outcomes for a commercial operation alongside successful outcomes for the academic organisation.

“It’s a great example of how technology can improve things. Technology isn’t taking away jobs – it’s just replacing hard unpleasant physical jobs with something more comfortable which achieves the same end.”

By developing cutting-edge bespoke training using innovative industry technology in partnership with businesses, South Devon College and the University Centre are supporting organisations to innovate with confidence, boost productivity and accelerate sustainable

business growth.

Adrian Bevin, Head of Technology at South Devon College, said: “From business owners to tech innovators, the Marine Academy has helped to unlock opportunities for individuals who may not have previously considered a career within maritime. The curriculum offer enables essential training routes for new entrants, all the way to degree apprenticeships specific to engineering and maritime disciplines.”

The University Centre is now working with employers to design and deliver a suite of higher level, modular courses that businesses can use to upskill their employees.

Dr Katherine Jones, Dean of University Centre South Devon, said: “Working with University Centre South Devon gives business

direct access to higher-level skills, applied research and collaborative bidding for projects that are shaped around real industry needs.

“By co-designing our higher-level curriculum with employers, we ensure graduates are workplace-ready from day one, while supporting businesses to innovate, grow and respond to skills shortages.

“As this relationship evolves, we see collaboration becoming even more embedded, with employers playing a central role in shaping flexible skills-focused provision, projects and progression routes that benefit both the local economy and the wider region."

CHAMBER FOCUS: Digital Devon and Tech Industry

QUANTUM TECHNOLOGIES

What They Are and Why Devon Businesses Should Be Paying Attention

Helen Wylde-Archibald, CEO of Devon Chamber of Commerce, provides a clear, non-technical overview of what Quantum Technologies are, where they stand today, and why businesses should focus on awareness and future planning rather than immediate action.

Following on from our Devon: Future of Work event, many of you have asked about Quantum Technologies, how does this fit in with Digital Devon and how will it impact us as businesses.

So, below I have done my best to supply you with a simple, non-techie explanation in an answer to your questions. Now this comes with two health warnings:

1. I have probably oversimplified it so if you are technically more able than me, I ask for forgiveness – you can upbraid me personally next time we meet! (Also feel free to mark me out of 10!)

2. The status of quantum for most of you right now should be for awareness and future planning, rather than action. So please do not panic, on this technology we have time to think, plan and educate ourselves.

What Are Quantum Technologies?

Quantum Technologies are a new family of tools based on the very strange rules of quantum physics. These are rules that behave very differently from the everyday world, and I always look at them as a scientific version of Alice In Wonderland.

So, as you read this you will probably be out of your comfort zone. If this is new to you, all I can advise is that you try and enjoy the experience! The UK is positioning itself as a global leader in this field through major investment, national programmes and industry collaboration, so there may be opportunity for some of our businesses and universities in this space going forward.

So, let’s start with something most of us have heard of… Schrödinger’s Cat… Schrödinger’s Cat is a scenario imagined by the physicist Erwin Schrödinger in 1935 to

a problem with quantum mechanics.

He asked us to imagine:

• A sealed box

• A cat inside

• A tiny amount of radioactive material that may or may not decay

• A detector that, if decay happens, triggers poison and kills the cat

• If no decay happens, the cat lives

In quantum mechanics, the radioactive atom can be in a superposition, decayed and not decayed at the same time, until it is measured.

Schrödinger pushed this to the extreme: If the atom is in a superposition, does that mean the cat is both alive and dead until you open the box? He wasn’t suggesting this actually happens! He was pointing out how weird quantum rules are when you apply them to large objects.

Schrödinger’s Cat illustrates the core idea behind quantum technology and for simplicity lets refer to this as:

Superposition: A system can exist in multiple states at the same time.

Quantum computers use this principle. They use qubits which behave like the “alive AND dead” states of the cat, meaning they can represent many values at once.

This does create a measurement problem. A quantum system only “chooses” a definite state when it’s observed. This is central to quantum communication and sensing.

So, while the cat itself is fictional, the principles it illustrates are real and are exactly what make quantum technologies powerful.

Quantum Technologies Are (If you want a more straight-forward response than Schrodinger’s Cat)!

Think of quantum technologies as superprecise tools and super-fast computers that work by using the behaviour of particles smaller than atoms. These tiny particles don’t behave like normal objects, they can be in multiple states at once, interact instantly across distance (entanglement), and behave both like particles and waves.

Because of these unique properties, quantum technologies include three main areas:

1. Quantum Computing

A completely new type of computer that uses “qubits” instead of bits. Bits = 0 or 1.

Qubits = 0 and 1 at the same time (superposition).

This allows quantum computers to explore many possibilities simultaneously, making certain problems solvable dramatically faster than classical machines.

2. Quantum Communication

Uses quantum states to send information in a way that cannot be secretly intercepted without being detected, essential for future-proof cybersecurity.

3. Quantum Sensing

Ultra-precise sensors that can detect tiny changes in gravity, magnetic fields, time or movement. These are far more sensitive than today’s sensors and will impact healthcare, transport, defence and more.

What Quantum Technologies Will Be Used For - A few easy-to-imagineexamples:

• Healthcare & Life Sciences

Quantum sensors for portable eye scanners, earlier cancer detection and improved medical imaging.

Drug discovery accelerated by simulating molecules quantummechanically.

• Transport & Infrastructure

Quantum positioning systems that work even when GPS fails.

Sensors to detect underground structures without digging leading to faster, cheaper and safer civil engineering.

• Energy & Climate

Better modelling of energy grids to integrate renewables.

New materials for batteries and clean technologies.

• Finance & Security

High-speed portfolio optimisation. Quantum-secure communication for banks.

New defences against fraud using quantum-enhanced risk modelling.

How Quantum Technologies Actually Work (Made Simple)

Quantum technologies work because particles at the smallest scales follow special rules:

• Superposition

A qubit can represent many values at once, like spinning in multiple directions simultaneously. This gives the effect of massive processing power for specific problems.

• Entanglement

Two particles become linked so that changing one instantly affects the other, regardless of distance. This gives the effect of ultra-secure communication and improved sensing.

• Quantum Interference

Probabilities reinforce or cancel each other out. This gives the effect that Quantum computers can “amplify” the correct answer while reducing wrong ones.

The way I describe a quantum computer is that like searching for a needle in a haystack: A classical computer checks each straw one by one.

A quantum computer examines all straws at the same time and then enhances the probability of the correct answer emerging. How Evolved Is This Technology Now in 2026?

The UK has built a globally recognised quantum ecosystem supported by the £1 billion UK National Quantum Technologies Programme (NQTP). It brings together industry, academia and government to build a “quantum-enabled economy.”

The UK Government has also recently launched new £14–16 million investment rounds to accelerate real-world deployment in healthcare, defence, energy and transport. So for Devon yes it really matters that we are starting to think about how this will impact the products and services we offer and building our county as a recognised cluster brand for this technology.

However, in terms of technical maturity the issue is exactly the same as we experienced in the early days of mobile phones – it’s all about the hardware. Quantum hardware has reached the “break-even point”, meaning early error correction is now feasible and machines are starting to scale – great BUT, if you set the hype aside for one moment the truth is fully scalable quantum computers are still years away. The current machines excel only at specific tasks (optimisation, chemical simulation, materials science).

IBM reckon that Quantum advantage (where quantum outperforms classical) is expected to start emerging around 2026–27 in particular use cases. But until the hardware is mainstream and tested, I suspect mainstream for most of us this is one to track in 2026 and be ready for in 2027.

Skills, Workforce and the Impact on Devon Businesses

Alongside the technology itself, quantum will increasingly shape skills demand and workforce planning. At its core, quantum technologies draw heavily on advanced maths, physics, engineering, computing, data science and cybersecurity.

While only a small number of firms will work directly with quantum systems in the near term, many more will feel the impact indirectly through rising demand for higher-level digital skills.

This matters for Devon businesses of all sizes. As quantum capabilities mature, they will influence how data is processed, how systems are secured, and how complex problems are modelled and solved. Even non-technical firms will need leaders and teams who understand the implications well enough to make informed decisions, engage with suppliers confidently,

and future-proof their operations.

For our universities, colleges and training providers, this reinforces the importance of strong STEM pipelines and closer collaboration with industry to ensure skills keep pace with emerging technologies.

What Devon Businesses Should Be Thinking About Now

For most organisations, quantum technologies are not about immediate action, but they are very much about preparation. The key questions for Devon businesses in 2026 are not “How do we use quantum today?” but “Are we ready for when it arrives?”

Senior leaders should ensure that digital and innovation strategies are flexible enough to absorb emerging technologies as they mature, rather than being locked into short-term assumptions.

Cybersecurity and IT-focused businesses should begin monitoring developments in post-quantum cryptography, as future encryption standards will need to withstand quantum-enabled attacks.

Universities, research organisations and R&D-intensive firms should keep a close eye on funding opportunities, collaboration calls and national programmes linked to quantum technologies, where early engagement can bring long-term advantage.

Employers across sectors should start thinking about future skills needs, particularly in physics, advanced maths, computing, data science and cybersecurity, and how these skills can be developed or accessed locally.

Quantum technologies are not something to fear, but they are something to understand. Awareness today will allow Devon to position itself confidently for the opportunities that lie ahead.

If this is of interest or you are an expert in this area, we will arrange a Lunch & Learn for both technical and non-technical roles, please get in touch at www.devonchamber.co.uk/ contact/ and let us know.

DIGITAL TRANSFORMATION

Buzzword, or business advantage for South West SMEs?

“Digital transformation” is a phrase that appears everywhere - in headlines, keynote speeches, software pitches and boardroom conversations. For many owner-managed businesses across the South West, it can feel like something they should be embracing, but without a clear sense of what it actually means in practice… or where to begin.

That uncertainty is understandable. Digital change is often framed as a technology-first challenge: choose a new system, overhaul how you work and hope it delivers results. When you are already focused on running the business day to day, that approach can feel risky, disruptive and overwhelming.

In reality, the most successful digital change works the other way around. The real question is not ‘what technology should we adopt?’ but ‘how do we make digital work for our business?’.

Start with outcomes, not shiny tools

Digital transformation is not about chasing the latest platforms or automating for the sake of it. It is about adopting digital systems and ways of working that support clear business outcomes - operating with confidence, enabling sustainable growth, improving monitoring and control, and supporting longterm goals such as succession planning.

A good starting point is to step back and ask a few simple questions:

"Across the South West, we see several recurring areas where digital change makes a tangible difference, when it is aligned to business needs."

• Where do we want the business to be in the next 12–24 months?

• What is currently getting in the way?

• What would “better” look like in practice?

Once those answers are clear, the digital conversation becomes far more focused and far less intimidating. You move away from ‘what should we buy?’ and towards ‘what should we improve first?’. Importantly, this also reinforces that digital transformation does not have to happen all at once. Incremental change, delivered in manageable steps, is often the most effective approach.

Making digital practical

Across the South West, we see several recurring areas where digital change makes a tangible difference, when it is aligned to business needs.

Moving to cloud accounting, for example, is not just about remote access. When implemented properly, it supports timely bookkeeping; reliable management information; better collaboration between business owners, finance teams and advisers; and faster year-end processes. Most importantly, it creates a trusted foundation for decision-making - because insight is only as good as the data behind it.

Digital compliance is another area of growing importance. With Making Tax Digital, increasing expectations around audit readiness and ongoing responsibilities for data handling and GDPR, a structured digital approach can reduce administrative burden while improving consistency and control. The aim is to embed compliance into everyday processes, rather than relying on last-minute checks during the busiest periods.

Many owner-managers are also looking for better visibility of performance between month-ends. Simple tools for cash flow forecasting, budgeting or productivity tracking can provide clarity without creating unnecessary complexity. The goal is oversight, not information overload.

Finally, some of the biggest wins come from simplifying recurring operational processes such as payroll, pensions and document management. Streamlining these areas can release capacity quickly, reduce risk and free teams to focus on higher-value work.

A sector under pressure: legal and professional services

The pace of change is particularly evident in legal and other professional services firms. These businesses are facing a combination of pressures: rising compliance demands, increasing client expectations, competition from Alternative Legal Service Providers (ALSPs) and the growing influence of technology and AI.

While these challenges are especially visible in professional services, they apply across sectors. The lesson is consistent: businesses with clean data, robust processes and clear management information are far better placed to adopt new technology sensibly and with confidence. Getting the foundations right now makes future innovation far less disruptive.

Why the right support matters

Most SMEs do not need more software options. They need clarity, prioritisation and a practical route through the noise.

This is where a trusted adviser can add real value - helping businesses define what they want to achieve, assess what is realistic and shape a phased approach that delivers measurable benefits.

At Westcotts, we support businesses through that journey, bringing experience across sectors, a strong understanding of the compliance landscape and a focus on helping leadership teams make the right decisions, in the right order, with confidence.

Meet our Torbay & South Devon Team

Supporting individuals and businesses across Torbay and South Devon, our team offers a personal, relationship-led approach built on experience and local understanding From accountancy and audit to tax and business advice, we provide clear, practical guidance tailored to your needs

Leading the Torquay office, advising private clients and businesses across multiple sectors, with particular experience supporting charities, not-for-profit organisations and privately owned companies

Providing accountancy, taxation and management support to clients ranging from personal tax and sole traders to large privately owned companies, helping businesses plan, develop and grow

Bringing over 10 years’ accountancy experience, working with SMEs, charities and other not-for-profit organisations across accounts, tax and business advice

Drawing on industry and owner-managed business experience, supporting personal tax clients, SMEs and corporate groups with trusted taxation and accounting advice

Offering tailored, proactive advice to businesses across multiple sectors, with a growing focus on property and digital accounting solutions that improve efficiency

INTRODUCING AI ESSENTIALS FOR YOUR BUSINESS

At City College Plymouth, our approach to AI is as thoughtful, ethical, and pragmatic as possible. We were early to explore its capabilities, and from the outset we adopted a platform-agnostic, ethics-first approach that focused on how AI could support education, staff workloads, and sustainability.

As a result of our training, staff confidence in using AI rose from 56% to 93% across the 2024/25 academic year, demonstrating the value of continued dialogue and capabilitybuilding.

Today, our focus continues to be on purposeful, useful, real world application, and we’re delighted to now be making our expertise available to the wider business community. From April 2026 we’re proud to be offering ‘Business Improvement - AI Essentials’ short courses to employers, individuals and businesses across the region.

Accredited by CompTIA, AI Essentials is a one day course that examines the uses of AI, with a special focus on generative AI

and prompt engineering. Tailored to help learners of all backgrounds master the fundamentals of AI, attendees will acquire practical skills to leverage AI tools such as ChatGPT, GPTPro, Google AutoDraw, and many others. The course covers topics such as augmented intelligence, dataset biases, ethical considerations, the future of generative AI, and much more.

For businesses looking to upskill their teams, or individuals hoping to progress from digitally literate to digitally fluent, this bespoke course will make a tangible difference. Learn how to work with and capitalise on AI in any job role, as part of any team, or at any career levelsimply tell us about your needs, and we’ll build the course around you or your employees.

AI is here to stay. With the right training, we can leverage its capabilities to move faster, do more with less, and avoid the business and ethical risks posed by this fast-moving technology.

THE RISE OF THE AI OFFICER

Why AI Governance Is Now a Leadership Imperative

AI is already being used in day-to-day work across organisations of every size. In many cases, it hasn’t arrived through a formal strategy; it has arrived quietly into your organisation, often unseen, under the radar.

Employees are experimenting with AI tools on their own, in an effort to be more productive and save time. This is done with good intent, but frequently without clear oversight, shared rules, or defined accountability.

This creates a leadership challenge that can no longer be ignored.

the opportunities it presents and mitigate the risks) should be high on every organisation’s agenda for 2026.

Even those organisations that believe they have ‘not adopted AI’ are often surprised to discover how widely it is already being used without oversight, a term increasingly referred to as Shadow AI.

"Without effective AI governance and controls in place, organisations face a tsunami of growing risks."

The question is not whether AI is being used in your organisation. The real question is whether it is being used securely, responsibly, and under leadership control.

Without effective AI governance and controls in place, organisations face a tsunami of growing risks. Getting a handle on controlling AI usage (to both capitalise on

Many organisations are now recognising the need for clear ownership. This is driving the emergence of roles such as an AI Officer. Much like the introduction of Data Protection Officers following GDPR, this shift reflects a move from experimentation to responsibility.

AI is becoming a permanent part of how work gets done. The organisations that succeed will not be those that adopt AI the fastest, but those that adopt it with control, responsibility, and clear leadership.

To support you with navigating this shift, download our free guide at: southwestaisolutions. com/ai-officer or scan the QR code.

CHAMBER FOCUS: Digital Devon and Tech Industry

HOW DIGITAL CONNECTIVITY IS POWERING WORLD-CLASS PRODUCTION AT FRESH AIR STUDIOS

Keeping on the theme of Digital and Technology, we take a look at Fresh Air Studios – a place where creativity and cutting-edge tech come together to create class-leading media.

Not so long ago, most high-end audio and video production in the UK gravitated towards London and some major cities. Advances in connectivity, cloud workflows and remote collaboration mean that world-class production no longer depends on postcode - but it does depend on infrastructure, investment and the ability to connect people seamlessly wherever they are.

Just over a year ago, Fresh Air Studios in partnership with their sister firm Voiceovers Ltd embarked on a brave project to build one of the largest and most capable voice-first production facilities of its kind – certainly as far as the South West is concerned. Consisting of seven studios (OK, studio 7 is the bar), the aim was to create class leading facilities to not only further their own business aspirations, but support fellow production companies.

The studios now regularly support agencies, education providers and corporate teams across the UK, often working behind the scenes on white-label projects that allow regional businesses to access broadcast-level production without leaving the South West.

Producers in London, directors in Europe and clients in the US regularly join sessions in real time, listening, watching and giving feedback as though they were sitting in the control room. For many businesses, this shift represents a wider trend: digital connectivity is quietly reshaping where work happens and who gets to be part of it.

Podcasting is a great example. Over the past year alone, the studio has worked on more than 100 podcast episodes of varying formats including video; with remote contribution

an essential aspect. Not all solutions were available off-the-shelf; there is a unique ‘control matrix’ enabling participants to join via Zoom, Teams, Meets and more, yet appear individually on studio set screens and communicate cross-platform too.

Paul Philpott, Fresh Air Studios’ CEO explains: “Despite being in Plymouth City Centre, sourcing high bandwidth leased line connectivity was quite a challenge, and costly. Our ability to connect to other studios, provide links to broadcast and even deliver our finished work relies on connectivity. And this is a real challenge for many creative businesses in our region”.

Hollywood calling?

Connectivity is just as vital in the world of television and film. Automated Dialogue Replacement (ADR) – where actors re-record lines after filming – once required travel to Soho and suchlike. Today, talent can record in Plymouth while producers join remotely. Establishing an ADR specific studio was a deliberate step to support the regions’ film/TV industry, reducing travel overheads and uplifting convenience, and the studios have already supported productions such as Alien:Earth, Can You Keep A Secret?, Amandaland, and more – working for the likes of Paramount+, BBC, Netflix and FX. Hidden in the studios’ sound-proof walls lies ‘the umbilical’. A tech-geek’s delight of cabling runs from studio to studio, allowing anything

in the building to connect to anywhere else. Comprising over 3.5km of connectivity, this includes fibre optic for camera feeds and data, multi-purpose audio lines, and 12G SDI – a digital infrastructure which supports up to 8K Uncompressed Video. Paul adds that even though they don’t have 8K equipment, the infrastructure is ready for users who do.

For the South West, the implications are significant. As digital infrastructure improves and remote collaboration becomes the norm, the region is increasingly able to retain talent, attract national work and reduce reliance on travel. High-end media production is no longer confined to traditional hubs; it is becoming part of a more distributed, connected economy that allows Devon-based businesses to compete on a national and international stage.

With daily studio set changes for different productions, and the likes of Dawn French, Jennifer Saunders, David Earl and Miranda Hart (to name drop just a few) as regulars, it’s almost like a mini-Pinewood at times (ok, very mini) – but each such booking goes a little towards supporting the region’s creative GVA and proving you might not need to go to London after all!

As connectivity continues to improve across the region, this shift feels less like a moment and more like the beginning of a long-term change in where and how media is made. You can find out more at freshairstudios.co.uk

WHY CYBER ESSENTIALS MATTERS IN 2026 - AND WHAT IT MEANS FOR YOUR BUSINESS

In today’s ever-evolving digital landscape, demonstrating strong cyber security is no longer optional - it’s essential.

That’s where Cyber Essentials comes in: the UK government-backed baseline standard that shows your organisation has implemented core protections against common cyber threats.

But with significant updates coming into force on 27 April 2026, now is a pivotal moment to understand what’s changing and how it affects you.

At Optimising IT, we’re incredibly proud to now be recognised as an official Cyber Essentials Certification Body, with qualified assessors able to support organisations directly through the entire certification process. That means clearer guidance, a smoother journey to certification, and tailored support that reflects your real-world challenges.

The 2026 Cyber Essentials Update - What’s New?

The Cyber Essentials scheme is being updated to make it more aligned with modern business operations, especially as cloud services and hybrid work have become the norm. These changes aim to improve clarity and elevate the standard without overcomplicating the process.

Here are the key changes coming into effect from 27 April:

1. Clarity on Cloud Services

Cloud platforms like Microsoft 365, Google Workspace, and other SaaS tools are now more clearly defined in scope. Any service that stores or processes data must be included in your assessment, and you’ll need to show how controls like Multi-Factor Authentication (MFA) and administrative protections are configured.

2. Mandatory Multi-Factor Authentication (MFA)

Cyber Essentials has long recommended MFA, but from April 2026 it becomes a strict requirement wherever it’s available. If a cloud service offers MFA and you haven’t enabled it, the assessment will fail. This change reflects the reality that most breaches start with compromised credentials.

3. Stronger Identity and Access Controls

Beyond MFA, the updated scheme expects clear controls around individual accounts, stronger password policies (including

encouragement for passwordless methods), and sensible lockouts for failed logins. These changes help ensure that identity-based attacks are much harder to succeed.

4. Remote Working in Focus

Where employees work should no longer be a grey area. Secure setup of home and hybrid environments - including secure configurations for routers, VPNs, and remote devices - is now firmly part of a compliant Cyber Essentials framework.

5. Device, Software and Malware Controls

With the increasing variety of devices and software in use, the update tightens expectations around maintaining accurate asset registers, applying patches promptly, removing unsupported software, and deploying reliable anti-malware tools. Learning how these elements interconnect is crucial for both compliance and security maturity.

6. What About Cyber Essentials Plus?

If you’re aiming for Cyber Essentials Plus, the update means a more thorough technical assessment. Assessors will dig deeper into configurations, cloud setups, MFA enforcement, and endpoint securityespecially on mobile devices.

Why

These Changes Matter

These updates don’t overhaul the Cyber Essentials framework - they refine it to better match how organisations operate today. Clearer rules around cloud, identity, remote work, and device management mean fewer surprises during assessments and stronger overall cyber resilience.

For businesses, this isn’t a burden - it’s an opportunity to tighten security practices in a way that aligns with real risks. And with Cyber Essentials serving as a widely recognised baseline, it’s often a prerequisite for contracts, supply chains, and customer trust.

Optimising IT - Your Cyber Essentials Partner

As a Cyber Essentials Certification Body, Optimising IT can now guide and assess your organisation end-to-end. From explaining requirements in plain language, to assessing readiness, to issuing your certification directly, our goal is to make the process clear, calm and achievable.

If the April 2026 changes feel like a lot alongside daily business, you’re not alone. We

help organisations across the UK prepare for Cyber Essentials and Cyber Essentials Plus, strengthening cloud security, identity controls, hybrid working protections, and more.

Ready to Prepare?

Cyber Essentials 2026 isn’t something to panic over - but it is something to plan for. Whether you’re just starting your cyber security journey, looking to renew, or aiming for Plus, our team is here to support you every step of the way.

Get in touch today at: optimisingit.co.uk/contact to discover how we can help you confidently navigate the updated Cyber Essentials requirements and build stronger cyber resilience.

FROM ONE VIDEO TO EVERYWHERE

Calling all Devon Chamber members!

Are you planning to launch or promote something this year?

Most organisations commission one explainer animation, use it once or twice, and then realise too late that the supporting content should really have been planned from the start.

So, we’ve opened up a small, limitedcapacity offer at PUSHED, exclusively for Devon Chamber members.

From One Video To Everywhere

This offer is designed for organisations who already know they need an explainer animation, and want to make sure it is properly supported

with launch and promotional content from the start, rather than adding it later.

It is available exclusively to Devon Chamber members and is limited to the first five organisations only. It will close on 31 March, or as soon as all five places are taken.

Who

this is for

This is for organisations who:

• know their offer is hard to explain,

• are launching or promoting something this year, and

• have already thought, “we should probably have an explainer animation”.

If that’s not you, this probably isn’t the right fit, and that’s fine.

What’s

included

A professionally produced explainer animation, around two minutes in length, designed to clearly explain your product, service, or proposition.

Typical investment: £5,000-£7,000, depending on scope.

There is no discount on this element. You receive the same process and production quality as any PUSHED project.

Additional launch and promotion content, included

For Devon Chamber members who secure one of the five places before 31 March, we will also include:

Up to £1,500 of additional social or campaign animation, such as:

• short cutdowns,

• social media animations,

• platform-specific versions, and

• promotional snippets to support your launch. This is content most organisations need anyway, but which is often added later.

Why this is limited

We are ring-fencing a small amount of studio capacity at the start of the new financial year to work with organisations who are ready to move forward. To protect quality and delivery, this is limited to five Devon Chamber member organisations only.

If you know you will need to explain what you do more clearly this year, and this sounds relevant, we would be very happy to have a short conversation to see whether this would be a good fit for your project.

Get in touch with the PUSHED team at pushed.co.uk/contact to find out more.

A GROUNDED WAY TO WORK WITHOUT GETTING LOST IN SPACE

Modern working can sometimes feel like navigating a vast universe — full of opportunity, but easy to lose direction without the right structure. Devon Work Hubs provides a proven, grounded network of professional workspaces that help people stay focused, connected and on course.

With locations all across Devon, venues offer hot desks, short-term office space, and professional meeting rooms. Whether working independently or bringing people together, users can choose the space that’s right for them — for focused solo work or structured face-to-face sessions. Equipped with quality wi-fi and refreshments, you’ll have everything you need for a comfortable and productive day.

the hour, half-day, day, or other short-term options. Venues take on the operational overheads, allowing individuals and organisations to stay agile while keeping costs predictable.

Together, the hubs offer reliable places to work, meet, and collaborate, acting as

"Together, the hubs offer reliable places to work, meet, and collaborate, acting as practical, neutral meeting points for people travelling from different directions."

When you use a work hub, you’re not just booking a desk — you’re connecting with a community. Work hubs bring together likeminded professionals who value productive, flexible and progressive ways of working. Whether you need a change of scenery, a place to bring the team together, or a base to launch your next idea, Devon Work Hubs can support you and your goals.

Access is designed to be flexible and lowcommitment. Each venue offers something

practical, neutral meeting points for people travelling from different directions. On top of that, they all have the added bonus of being located in Devon. This means users have the luxury of being able to enjoy beaches and the countryside, market towns and city centres, all while having productive spaces to base

Follow Devon Work Hubs on Facebook and LinkedIn to stay up to date with a range of activity, including access to training and workshops. Visit www.devonworkhubs.co.uk today to find the hub for you and create the work-life balance you deserve.

For more details, contact christopher.davy@devon.gov.uk

NEWTON ABBOT RACECOURSE

Newton Abbot Racecourse offer a wide range of flexible rooms, accommodating anywhere from 12 to 200 delegates, making it easy to find the perfect space for your needs.

Conveniently located with excellent access from the A30 and A38, and within walking distance of Newton Abbot train station, the racecourse is easy for all delegates

to reach. There is ample free parking on hard standing, along with disabled access to our firstfloor facilities.

Delegates can enjoy a delicious on-site lunch, along with stunning views across the racecourse from our Teign Suite. Our spacious Paddock Suite features an outside balcony and direct access to the grandstand, creating an impressive setting for any event.

We also offer the Newton Abbot Business Club, providing valuable promotional opportunities, regular networking events and exclusive discounts on conference and hospitality facilities. For further information visit www.newtonabbotracing.com

CHAMBER FOCUS:

DEVON BUSINESS AWARDS 2026

Enter and Get Your Tickets Now!

Want to join us in honouring and celebrating our region’s most innovative, resilient, and community-minded organisations?

Book your ticket now for this year’s glittering Devon Business Awards ceremony, which returns to Crowne Plaza Plymouth on Friday 22 May.

Our 2026 Awards will feature exciting new categories, a fresh theme, and a spectacular celebration of the businesses that make Devon exceptional.

From sustainability achievements to community impact and entrepreneurial success, it’s the premier event in the South West business calendar - and you don’t want to miss it!

Tickets are now available and include:

• A welcome drinks reception

• A delicious three-course meal

• Wine on table

• A fabulous evening of networking, celebration and entertainment

Don’t miss this opportunity to join leaders, innovators, and rising stars from across the region and toast the very best of Devon business. Book your ticket/s now on our website!

Become a Devon Business Awards Partner

Devon Chamber of Commerce is once again inviting you to partner with us to celebrate the region’s best and brightest organisations and individuals.

With 13 unique award categories and a range of additional partnership opportunities, our prestigious event offers the perfect platform to raise your profile, champion local success, and align your brand with excellence across Devon’s business community.

Find out how you can get involved at devonchamber.co.uk/chamber-awards

Why become a partner?

Partnering with the Devon Business Awards is your chance to stand alongside the region’s innovators, leaders, and rising stars while positioning your organisation at the heart of the conversation. Benefits include:

• Unmatched Brand Visibility - Prominent logo placement across event materials, social media, press releases, and the awards brochure.

• Premium Networking Opportunities

- Access to fellow partners, Chamber Directors, and senior business leaders, including an exclusive VIP Drinks Reception prior to the awards.

• Community Leadership - Show your commitment to supporting Devon’s economic growth and champion values like sustainability, inclusion, and innovation.

• Marketing & PR Impact - Reach a wider audience through Chamber channels, media partners, and post-event coverage.

• Association with Excellence - Align your brand with an event that celebrates

resilience, innovation, and success.

Category Partnerships

Becoming a Category Partner provides additional recognition and engagement, including:

• Logo and company bio featured in the awards programme and on dedicated web pages

• Opportunity to announce the winner of your sponsored category

• Two tickets to the VIP Drinks Reception and awards evening

• Up to two tickets to the judging day with lunch at Buckfast Abbey

Other 2026 Partnership Opportunities

We also have a range of additional partnership opportunities available for 2026, providing businesses with additional visibility and engagement at the Awards.

Whether you are entering, sponsoring or joining us on the night, we would love you to be part of what promises to be another standout celebration of Devon business!

Don’t forget to follow and share using #DevonBizAwards.

We look forward to celebrating with you!

CHAMBER FOCUS: Devon Business Awards

Enter the Devon Business Awards 2026

The Devon Business Awards 2026 are officially open - and you can nominate your organisation or another business now! Open to Devon Chamber members and ALL businesses based in Devon, our awards honour and celebrate the county’s most innovative, resilient, and communityminded organisations.

To enter your business or nominate another organisation, head to devonchamber.co.uk/chamber-awards to check the criteria for each award category, then complete our entry form.

Entries should include:

• A summary of your business and why it deserves to win

• Evidence of performance, impact, and achievements relative to the category criteria

• Up to three supporting documents (max 2MB each) if relevant - financial or performance records are treated in confidence

Please note: Your application MUST demonstrate meeting the criteria in order to score. The deadline for nominations is Tuesday 7 April 2026.

CHAMBER NEWS: Future Of Work

DEVON MEANS BUSINESS: CHARTING THE FUTURE OF WORK

The world of work is changing at an unprecedented pace. Technology, geopolitics, climate pressures and shifting workforce expectations are reshaping how businesses operate, compete and grow.

For Devon, a county defined by both deep-rooted heritage and emerging innovation, the challenge is clear: adapt, collaborate and lead.

That challenge was at the heart of Devon: The Future of Work, Devon Chamber’s flagship strategy event, which brought together more than 160 business leaders, educators, policymakers and partners at Newton Abbot Racecourse. The event marked the formal launch of the Chamber’s new strategy, a forward-looking blueprint designed to connect, empower and champion Devon’s businesses.

In her opening address, Chief Executive Helen Wylde-Archibald described the strategy as a defining moment for the Chamber and the county’s business community.

“Devon has enormous potential, but unlocking it requires coordination, ambition and clear priorities,” she said. “This strategy is about bringing businesses, places and partners together so that every organisation in Devon can grow, innovate and succeed.”

Why the future of work matters now

The speakers explored the forces reshaping Devon’s economy, from the rapid adoption of AI and digital technologies to the urgent need for new skills, low-carbon innovation and inclusive growth. The message was clear: the future is already here.

Devon, with strong sectors in defence, marine, advanced manufacturing, digital, education, tourism, farming and clean energy, is well positioned to thrive. It can be the nation’s - and the world’s - safe harbour.

The Chamber’s new strategy aims to provide that leadership, convening businesses, aligning partners and advocating for the infrastructure, skills and policy environment Devon needs.

A vision for a thriving, future-ready Devon

At the core of the strategy is a clear vision: a thriving, sustainable, future-ready Devon where every business - in every place

More than 160 business leaders, partners and stakeholders gathered in Newton Abbot to hear Devon Chamber unveil its new strategy. With a renewed focus on place, skills, digital innovation and global opportunity, the Chamber is setting out an ambitious agenda to shape Devon’s economy for the decade ahead.

- has the skills, data, networks, people and opportunities to succeed, innovate and shape a more prosperous region.

To achieve this, the Chamber has structured its approach around five strategic pillars, each designed to address the opportunities and challenges facing Devon’s economy.

Global Devon: opening doors to international opportunity

Global Devon recognises that Devon’s businesses increasingly operate in international markets, whether exporting goods and services, attracting global investment, or collaborating with international partners.

The Chamber will strengthen its international trade offer, supporting exporters with advice, connections and market intelligence. It will also work with regional and national partners to attract inward investment into Devon’s priority sectors, including defence, marine, advanced manufacturing, digital and clean energy.

By positioning Devon as a competitive, innovative and high-quality place to do business, Global Devon aims to help local companies scale internationally while bringing new capital, skills and opportunities into the county.

The

future of work in Devon: skills, talent and lifelong learning

The future economy depends on skills. Employers across Devon consistently report shortages in digital, engineering, construction, health, care and professional servicesshortages that risk constraining growth.

The future of work pillar focuses on skilling, reskilling and talent retention, with a strong emphasis on lifelong learning. The Chamber will work closely with colleges, universities, training providers and employers to align provision with real business demand.

Key priorities include promoting apprenticeships, supporting mid-career

retraining, and ensuring young people see Devon as a place to build long-term careers. The Chamber’s Local Skills Improvement Plan (LSIP) will continue to guide investment and policy, ensuring training pathways reflect the evolving needs of the economy.

Digital Devon: accelerating innovation and

productivity

Digital transformation is no longer optional. From AI and automation to cybersecurity and data analytics, technology is reshaping productivity, competitiveness and business models.

Digital Devon will focus on helping businesses of all sizes adopt technology confidently and securely. This includes support for digital skills, guidance on AI and data use, and initiatives to strengthen digital infrastructure and connectivity across the county.

The Chamber also aims to support new technology-driven businesses and scale-ups, recognising Devon’s growing digital and creative clusters. By improving digital fluency across sectors, Digital Devon seeks to unlock productivity gains and create higher-value jobs.

Devon green innovation: sustainability as economic opportunity

Sustainability is both a moral imperative and an economic opportunity. Devon’s natural assets, combined with growing expertise in clean energy, marine innovation and environmental technologies, position the county at the forefront of the green transition.

Devon green innovation will drive the ESG agenda across sectors, supporting businesses to reduce emissions, improve resource efficiency and develop sustainable products and services. The Chamber will also work with the third sector and public partners to ensure green innovation delivers social as well as economic benefits.

By positioning Devon as a hub for green

innovation, the Chamber aims to attract investment, create high-quality jobs and support the UK’s net-zero ambitions.

Devon’s local economies of the future: a place-led approach

Devon is not a single economy but a network of diverse places, from Plymouth and Exeter to Torbay, North Devon and rural communities across the county. Each place has unique strengths, challenges and opportunities.

Devon’s local economies of the future pillar adopts a place-based approach, working through Place Boards and partnerships to tailor support by geography, sector and business maturity. This includes advocacy, business advice, sector development and community-focused initiatives.

By respecting the identity of each place while amplifying Devon’s collective voice, the Chamber aims to ensure growth is inclusive and region-wide.

From strategy to action

Beyond the pillars, the strategy sets out a commitment to data-driven insight, collaboration and advocacy. The Chamber will strengthen its research and intelligence capability to inform businesses and policymakers and will continue to act as a critical friend to local and national government.

Partnership is central. The Chamber will convene businesses, education providers, local authorities and sector bodies to secure funding, deliver programmes and reduce

Devon means business

Throughout the event, a recurring theme was confidence in Devon’s future. The county’s combination of quality of life, sector strengths and emerging innovation creates a compelling proposition for businesses, investors and talent.

But confidence must be matched with action. The Chamber’s strategy is designed to provide a framework for that action, aligning ambition with practical initiatives, partnerships and advocacy.

That’s summed up in the Chamber’s new strapline:

Local connections. Regional strength. National voice. Global reach.

Looking ahead

Over the coming months, Devon Chamber will roll out initiatives under each pillar, including expanded international trade support, digital and green innovation programmes, skills partnerships and placebased business support.

Members will have opportunities to engage through working groups, events, pilots and partnerships. The Chamber will also continue to share insights, policy updates and opportunities through Profile and member communications.

The Future of Work event marked the start of a new chapter, not just for Devon Chamber, but for the county’s business community.

Devon means business. And the future of work in Devon starts now.

DEVON CHAMBER OF COMMERCE LSIP WINS INAUGURAL BRITISH COUNCIL AWARD FOR TVET

Devon Chamber of Commerce is proud to have been honoured with the first-ever British Council Going Global Partnerships Award for Technical and Vocational Education and Training (TVET).

This globally recognised accolade celebrates excellence and innovation in international education.

The award recognises the achievement in creating a public/ private sector partnership of UK and Nepalese organisations to address green skills and productivity challenges through dynamic and new methodologies surrounding TVET curriculum development and job opportunities.

by the Local Skills Improvement Plans (LSIPs) in the UK. It celebrates success in partnership with Exeter College and Devon & Cornwall Training Providers Network, and led by Chamber members Outsourcery Services.

Over the past five years, The British Council has funded 932 partnerships involving 155 UK tertiary education institutions, working with

demonstrating outstanding international collaboration efforts and making a lasting contribution to at least one Sustainable Development Goals. They acknowledge and globally celebrate five exceptional projects funded through the programme that showcase impactful, unique and inspirational institutional partnerships in higher education and TVET.

"To take the concept of the LSIP to an international setting and promote the voice of the employer in the development of a green skills strategy in Nepal is highly rewarding and we hope inspires further international collaboration.”

The Going Global Partnerships (GGP) programme supports universities, colleges and wider education stakeholders around the world to work together towards stronger, equitable, inclusive, more internationally connected higher education, science and TVET.

The award was presented at the The Going Global Conference at One Great George Street in Westminster, recognising Devon Chamber’s outstanding contributions to TVET in Nepal, supporting the development of green skills through private/public partnerships inspired

nearly 1,000 partners across 59 countries. These partnerships span collaborative research, transnational education, capacity building, and inclusion – all with the aim of strengthening education systems and enhancing learner outcomes.

The partnership has been selected as one of the five winners of the GGP Awards for

“We are overjoyed to receive this award,” said Ronnie Carter, LSIP Executive and Projects Manager at Devon Chamber of Commerce. “To take the concept of the LSIP to an international setting and promote the voice of the employer in the development of a green skills strategy in Nepal is highly rewarding and we hope inspires further international collaboration.”

LSIPs are employer-led strategic plans designed to identify priority skill shortages, improve training relevance, and strengthen collaboration between businesses, education providers, and government partners. By adapting this model to Nepal, the initiative seeks to create a more agile, demand-driven workforce development system capable of supporting Nepal’s economic ambitions.

UNIVERSITY OF PLYMOUTH’S NEW INNOVATION TEAM TO SUPPORT BUSINESS GROWTH ACROSS THE SOUTH WEST

The University of Plymouth has a new Innovation Team designed to strengthen industry links and accelerate commercial collaboration across the South West.

Based within the University’s Research, Partnerships and Innovation Directorate, the team provides a customer service point for businesses to access academic expertise, specialist facilities and commercial support. The new structure is designed to help organisations move ideas from concept to market more quickly, reduce R&D risk and generate measurable economic impact for the region.

Your Gateway to Collaboration

The Innovation Team provides helps with access to consultancy, contract research, specialist labs and equipment, and high-calibre student and graduate talent to tackle realworld challenges. The team supports hundreds of collaborations each year - including AI and data, marine engineering, health innovation, robotics and more. For businesses this means faster R&D cycles, reduced technical and commercial risk, and access to capabilities that would otherwise need significant capital investment.

If you’re looking to develop a new product or service, the University of Plymouth offers a range of pathways to support your progress. Challenges can be turned into Student Projects, giving undergraduate and postgraduate teams the opportunity to generate research informed solutions. Ideal for early-stage exploration, feasibility work and fresh thinking.

Organisations seeking transformational change can also benefit from Knowledge Transfer Partnerships (KTPs) - a proven model that places a dedicated graduate and academic expertise into your business to drive strategic innovation. Part-funded by Innovate UK, KTPs are designed to increase productivity, profitability and business capabilities. The University of Plymouth has delivered successful KTPs for more than 40 years, supporting companies to adopt new technologies and embed sustainable innovation practices.

For organisations needing flexible, short term project capacity, Plymouth Freelancers offer on demand access to skilled students and graduates. Together, these options provide powerful, adaptable solutions from early-stage experimentation to advanced R&D.

New: Commercial Collaboration Information Sessions

This spring, the University is hosting a series of one-hour, sector-focused online sessions designed for business leaders seeking practical routes into collaboration. These focused webinars will show how to access funding, facilities, and expertise.

• Medical, Health & Life Sciences — 27 March 2026, 12:00–13:00

• Advanced Manufacturing — 29 April 2026, 12:00–13:00

• Marine Autonomy — 15 May 2026, 12:00–13:00

All sessions run online via Zoom, making them easy to attend from anywhere in the region.

Register here: www.plymouth.ac.uk/whatson/commercial-collaboration-informationsessions

Why Choose the University of Plymouth?

• Access cutting edge facilities such as the Babbage Building’s Autonomous Systems Lab and Immersive Visualisation Suite, the COAST Lab’s national test facility for offshore wind innovations, and the Plymouth Electron Microscopy Centre’s image analysis and materials characterisation.

• End-to-end support from idea validation and IP considerations to talent pipelines and scaleup.

• A proven track record of long running programmes like KTPs demonstrate the University’s commitment to delivering commercial outcomes—not just academic outputs.

Let’s Collaborate

The University of Plymouth’s Innovation Team want to understand opportunities and obstacles you’re facing and connect you with the most effective expertise, facilities or commercial support.

Email: ipandcommercial@plymouth.ac.uk Website: www.plymouth.ac.uk/businesspartners/enterprise-solutions/collaborationopportunities

WESTCOTTS MARKS 40 YEARS OF SUPPORTING SOUTH WEST BUSINESSES

Westcotts, one of the South West’s leading firms of Chartered Accountants and Business Advisers, has celebrated its 40th anniversary - marking four decades of providing trusted advice and specialist expertise to individuals, SMEs and organisations across the region.

Founded in Honiton in 1985 by Richard Thomas, Westcotts has grown from a single office into the major regional firm it is todaywith a team of more than 300 working across a network of offices across Devon, Somerset and now Wiltshire.

Throughout this period, the firm has maintained a strong commitment to local presence, personal relationships, innovation and specialist expertise - helping clients ranging from ambitious owner-managers and family businesses to SME’s, charities, high-growth organisations and individuals, to achieve their version of success, growing alongside them over the years.

To mark the anniversary, Westcotts brought together team members from all its offices for

a firm-wide celebration event held at Sandy Park, Exeter.

Shona Godefroy, Westcotts Managing Partner, said: “Reaching 40 years is a significant milestone and reflects four decades of trusted relationships, the expertise of our people and the resilience and ambition of the South West’s business community.

“We are grateful to our clients, colleagues and partners who have been part of our journey so far. As we look ahead, our focus remains the same - being present where and when it matters, supporting businesses to build strong, successful and resilient futures and contributing to the prosperity of the region we are proud to call home.”

Westcotts’ approach centres on being embedded in the communities it serves, bringing together local presence with the breadth of expertise and trusted advice needed to support South West businesses to grow, improve efficiency, plan for succession and protect what they’ve built.

Over its 40 years, the firm has continually expanded its specialist services to meet the evolving needs of clients, building specialist teams across audit, tax, advisory, payroll, corporate finance, digital accounting and business recovery, all working together to provide integrated, practical solutions that add real value.

The firm is also winning national recognition for its business practices and as an employer of choice, having achieved Investors in People Gold and been shortlisted for UK Employer of the Year in the 2025 Investors in People Awards. It has also appeared in The Sunday Times Top 100 Apprenticeship Employers for a third consecutive year, reflecting a commitment to developing and retaining talent across the South West.

WHERE HERITAGE MEETS HORIZON

Host Unforgettable Events at Tinside Lido

On the edge of Plymouth Hoe, overlooking the sweeping views of Plymouth Sound, Tinside Lido stands as more than a historic Art Deco saltwater pool.

It is a true place maker, a venue that transforms events into memorable experiences while anchoring community spirit.

Since 1935, this Grade II Listed landmark has symbolised Plymouth’s maritime heritage, and today it offers businesses a rare opportunity: to host events in a space that inspires, connects, and elevates.

Tinside Lido is designed to impress and perform. Its versatile event spaces can accommodate intimate board meetings, product launches, networking receptions, and larger outdoor gatherings of up to 500 guests.

With bespoke catering, state-of-theart audiovisual facilities, and panoramic waterfront views, every event is executed with seamless professionalism.

From sunrise breakfasts to evening soirées, Tinside Lido’s unique architecture and historic character create an atmosphere that stimulates conversation and creativity.

Yet the Lido’s value extends far beyond aesthetics. Hosting events here directly supports Swim Safe, a flagship initiative in partnership with the Plymouth Sound National Marine Park. Each booking contributes to water safety education for children and families, demonstrating corporate social responsibility in a tangible, community-positive way.

Tinside Lido is a place maker in every sense. Its revitalised spaces, sun terraces,

and poolside cafés foster social interaction and connection, turning ordinary events into memorable gatherings. By blending heritage, design, and purpose, the venue positions Plymouth as a city of inspiration and innovation - a statement that reflects directly on the organizations choosing to host events here.

Accessibility, dedicated event support, and flexible layouts ensure that every event is delivered with precision.

In today’s competitive corporate

landscape, an event space must do more than accommodate - it must inspire, engage, and amplify impact. Tinside Lido delivers all of this while cementing Plymouth’s identity as a city of culture, community, and connection. Day delegate packages available from £25.00 per person and room hire begins from £200.00 per day.

To explore hosting your next event at this iconic venue, visit www.tinsidelido.co.uk, email events@tinsidelido.co.uk or call 01752 261915.

A SMOOTH, SURPRISING COMPANION FOR OUR BIG EVENT!

Kelly Smith, Events Executive at the Devon Chamber, test drives the new MG IM5

As the Events Executive for the Devon Chamber, event days are rarely straightforward. They usually involve early starts, full schedules, tight timings and a car packed to the roof with banners, stands and equipment.

So when I had the opportunity to take the new MG IM5 to our Devon: The Future of Work event at Newton Abbot Racecourse, it felt like a proper test rather than a gentle Sunday drive. To add to that, this was also my first-ever experience behind the wheel of an electric vehicle, which made the day feel like a bit of a leap into the unknown.

I’ll admit, I approached it with curiosity mixed with a little apprehension. Would it feel strange? Would the range be a concern? And would it actually cope with the practical demands of a full scale business event day? By the time I arrived back home, most of those questions had been very firmly answered.

A Smooth Drive Along the A38

Pulling away for the first time, what struck me immediately was just how smooth the IM5 felt. There’s no dramatic noise, no vibration, no sense of mechanical effort. It doesn’t just

without ever feeling twitchy.

For someone used to traditional petrol and diesel cars, the refinement was genuinely eye opening. It made what is usually a functional drive feel like a chance to decompress before a busy event.

Comfortable, Modern Interior

Inside, the IM5 feels thoughtfully designed and properly modern. The wide dual screen setup immediately gives it a high tech feel without being overwhelming, and the overall layout is clean and uncluttered. The materials feel high quality, with a finish that leans much more premium than I was expecting.

Yes, some controls are a little touchscreen heavy, which took a bit of getting used to, but once settled in, everything felt intuitive enough. The cabin itself is light, airy and comfortable, which is exactly what you want when you know you’ll be spending a fair amount of time behind the wheel. After an early start and a long day on your feet, those small comfort details really do matter.

Plenty

of Space for Event Gear

One of my biggest questions before setting off was whether the IM5 would actually handle

Inside, the IM5 feels thoughtfully designed and properly modern.

the realities of an event day. With 457 litres of boot space, plus an additional 18-litre front compartment, the answer turned out to be a very confident yes.

With the rear seats folded down, I managed to load everything we typically take to an event like this - banners, display stands, signage, event trolleys and all the extra kit that somehow always appears last-minute. Everything slotted in easily, with room to spare, and without the usual awkward reshuffling.

That flexibility made the whole setup process noticeably smoother and far less stressful. When you are trying to arrive on time, unload efficiently and start building a professional-looking stand, having a car that works with you rather than against you is invaluable.

Power and Range That Inspire Confidence

The model I drove was the Single Motor Standard Range version, delivering an impressive 304 mile range from the 75 kWh battery.

What impressed me most, though, was how controlled and usable it felt. The power

delivery is smooth rather than aggressive, which means you never feel caught out. Even at normal road speeds, the car feels poised and confident, with instant response when you need it. For a first time EV driver, it was reassuring rather than intimidating.

So

Many Gizmos… I Wish I Had Longer With It

Between the screens, the intelligent driving features and all the thoughtful details built into the IM5, I quickly realised I’d only scratched the surface. There’s a lot packed into this car, and with a busy event schedule, I didn’t have the time to explore everything properly.

That said, part of the enjoyment came from discovering this new way of driving. As my first electric car experience, it felt genuinely different in a positive way. Quieter, smoother and more refined than I expected, it made me rethink a few long held assumptions about EVs.

Food for Thought for My Own Future

Using the MG IM5 for an event focused on the future of work felt surprisingly fitting. The car itself feels forward thinking, not just in terms of technology, but in how effortlessly it integrates into a demanding working day.

It’s definitely given me food for thought about going electric in the

future. The smoothness, comfort, practicality and technology combine in a way that feels very well suited to modern professional life.

Final Thoughts

Using the MG IM5 for a major Chamber event gave me a genuine insight into how well it fits into a busy, professional schedule. It’s practical, refined and comfortable, with plenty of usable range and a premium feel throughout. More importantly, it made the day easier, calmer and more enjoyable.

If the goal was to convince someone that the future of driving is electric, the IM5

PLYMOUTH AREA BUSINESS COUNCIL AUTUMN

PARLIAMENTARIANS DINNER

The Plymouth Area Business Council (PABC) was delighted to be welcomed back once again to the Officers Mess at RM Stonehouse Barracks for our annual Autumn Dinner, courtesy of Mess President Colonel Simon Dean RM and our host for the evening, Lt Col Chris Armstrong.

Supported by our Dinner Partners, Total Energy Solutions, it was a glittering occasion with lots of sparkles, highly animated conversations and inspirational speeches.

We were particularly honoured to welcome our special guests who included Rebecca Smith MP, Fred Thomas MP, Helen WyldeArchibald, Chief Supt Matt Longman and Rt Rev James Grier, the Bishop of Plymouth, who said Grace.

Prior to being seated in the magnificent dining room, set with gleaming crystals and shining silver, guests were entertained by Mess Beatings, a top-class drumming and bugling display from a local RM Drums Corps.

Our Dinner President, Craig Moore, introduced the evening’s formalities with an update on the PABC’s social impact initiative, The Plymouth Way, and a heartfelt appeal for everyone to get involved and make a true difference in breaking down some of the intergenerational barriers and driving positive change within the city.

After dinner, Dr Sawsan Khuri SFHEA FRSA, spoke passionately about challenges we face as a business community and how we need to embrace and encourage the talents and enthusiasm of the younger generation if we are to surmount them.

Commodore Tristram Kirkwood OBE ADC gave us lots of food for thought in his keynote speech, as he described some of the national

defence challenges he faces daily and how we, in Plymouth, are key to the future of our country’s security.

Before proposing the Loyal Toast, PABC Chair Richard Stevens MBE DC read out a poem he had written celebrating the work of PABC, which was both moving and humorous and received with a standing ovation by everyone present.

To complete the formalities our Dinner Partner, Ali Carnegie from Total Energy Solutions, presented the toast to our Armed Forces, and Lt Col Chris Armstrong responded with a toast to The City of Plymouth.

Special thanks go to Colour Sergeant

and his

at the barracks, who ensured the evening went without a hitch, that the food and drinks were plentiful and delicious and that everyone present was able to relax and have a marvellous evening.

BOOK YOUR STAND NOW FOR DEVON’S PREMIER BUSINESS SHOW!

Our ground-breaking Devon Business Show is back for 2026 - and you can register your interest now as an exhibitor using the QR code on this page.

The county’s biggest Business Show returns to Plymouth Life Centre on Wednesday 14 October, promoting inclusivity and featuring exciting, innovative and interactive displays - plus some exciting new touches for 2026!

To secure your space for this year’s Show, simply scan the QR code on this page to find out more and see our interactive map. Plus, if you book now during our Early Bird period, you’ll get two tickets for our Devon Business Show Breakfast at Home Park Stadium on the morning of the event.

There was a real buzz at last year’s event as firms of all sizes met and engaged with potential new clients, customers and suppliers to showcase their products and services.

Helen Wylde-Archibald, CEO of the Devon Chamber of Commerce, said: “We can’t wait to welcome you all back to the Life Centre this year.

“Last year’s Devon Business Show saw a record number of exhibitors and also a record number of attendees, which is absolutely fabulous.

“When you start your own business, you’re working on your own quite a lot, and networking’s really, really important for you to be able to build up the connections which allow you to formulate leads, make friends, and actually just generally discuss things concerning your business with people who understand it.

“That’s what the Chamber of Commerce is about, and this event is a really good, physical example of coming together and discussing what those opportunities are.

“Our 2026 event is going to be absolutely fantastic and we’re expecting stands to fill up quickly, so make sure you register your interest as an exhibitor now on our website to avoid disappointment.”

CHAMBER SOCIAL DIARY

Pictures from this quarter’s Devon Chamber and member events

City Conversations (January

2026)

Coffee & Connections

Plymouth

We hope you all had a brilliant morning at Moxy Plymouth for our first-ever Coffee & Connections Plymouth. Held in partnership with Moxy Hotels and the Greater Devon Local Skills Improvement Plan (LSIP), the event was a complete sell-out and a fantastic way to kick off our exciting new series for 2026. It was great to welcome so many people keen to build new connections, share ideas and start the day the right way. Huge thanks to the Moxy team for their incredible hospitalityespecially Pete Adams and Netelina Crasto.

City Conversations (November 2025)

There was a bumper turnout for our City Conversations event in November. It was also the first Plymouth event for our Devon Chamber CEO Helen Wylde-Archibald, who welcomed more than 100 people to Foot Anstey in Plymouth for a fantastic morning of networking and introduced our superb guest speakers: Emma Hewitt, Skills Lead at Plymouth City Council; Karl Smith, Executive Finance Director at Plymouth Marjon University; and Geoff Muskett, Co-founder and CEO of Time4Good. A special shout-out also to our 'Charity of the Event', Shekinah

Devon Networking at The PIG

The PIG Hotel in Honiton provided the perfect backdrop for our November Devon Networking event. A huge thank you to everyone who joined us!

Backing Business to Boost Employment: Policy Priorities from the South West

Our Devon Chamber CEO, Helen Wylde-Archibald, was on the panel for the 'Backing Business to Boost Employment: Policy Priorities from the South West' event at Exeter College in November.

Held in partnership with the Jobs Foundation South West Business Council, it brought together business leaders from across the South West to shape and influence The Jobs Foundation’s policy recommendations to HM Treasury and other relevant bodies.

Helen and Richard Marsh, the Chamber's Chief Growth Officer, participated in a good debate about the challenges and opportunities facing local businesses when it comes to creating jobs, supporting skills, and driving inclusive growth across the region.

North Devon Conversations

We enjoyed a brilliant morning at The Mole Resort for our latest North Devon Conversations event - thank you to everyone who joined us! After a delicious breakfast and a special introduction from our CEO, Helen Wylde-Archibald, we got the opportunity to connect with our expert panel of Dean Tucker, DTEC PRO; Jon Hare, Azets UK; Dominie Dunbrook, North Devon Council; Julie Yates, Petroc Official; and Robert Zarywacz, Zarywacz / Business Action.

NextGen Plymouth

We signed off in style at our final NextGen Plymouth event of 2025! These events offer the opportunity to connect with brilliant professionals across the city - and our latest meeting was a real festive celebration! A huge thank you to everyone who joined us at Womble Bond Dickinson UK LLP, and those who also headed over to Moxy Plymouth for drinks and more networking.

CHAMBER SOCIAL DIARY

An unforgettable day in Dartmouth

Our Chief Operating Officer, Clare Baker, was honoured to attend the Passing Out Parade at Britannia Royal Naval College as a guest of The Britannia Association - together with her husband, Paul Halton OBE, who is the Association’s Chair. HM The King was the guest of honour as the Admiral of the fleet, and the event was attended by General Sir Gwyn Jenkins, KCB OBE ADC RM, First Sea Lord, making it an extraordinary celebration of service, tradition and excellence. A particularly special moment saw Baroness Angela Browning representing the family of the sword presented to a cadet by The King - originally belonging to her brother, from his own passing out as a submariner in 1973. A remarkable legacy. We are proud to see Devon represented at such an inspiring occasion and extend our warmest congratulations to the cadets beginning their Royal Navy careers.

NextGen Exeter

A huge thank you to everyone who joined us at the Cameron Mills Group in Exeter for our first NextGen Networking event of 2026. It's always a pleasure to celebrate and empower the young talent shaping the future of business in our region, and hear about all the exciting things you've got planned!

Devon Chamber Christmas Networking Lunch & Christmas at the Guildhall

Some of our favourite festive moments from our Devon Chamber Christmas Networking Lunch at Boringdon Park Golf Club and our brilliant Christmas at the Guildhall, hosted by Exeter Historic Guildhall Conferences & Events. A heartfelt thank you to Nick Taylor and the Boringdon Park team for their exceptional hospitality, to Boosters Limited for the thoughtful Christmas gifts, and to all our members for making our Chamber Family so special. And also a special thank you to Barnova Ltd and Sip & Graze for providing wonderful festive cocktails and a fantastic seasonal grazing board.

Exeter City Conversations

thank you to everyone who joined us, particularly our superb guest speakers: Bindu Arjoon, Chief Executive at Exeter City Council; Chris French, Chief Executive at Devon County FA; Hayley Lyon, Business Development Manager at Exeter College; Luke Moss, Skills and Employer Project Manager at Exeter College; Jon Walton, Centre Manager at Princesshay Exeter; and Inspector Nathan Johnson, Devon & Cornwall Police. Thank you also to our hosts for letting us use their fantastic networking facilities.

North Devon Conversations

24 March 2026

Kick-start your day by connecting with fellow business leaders and entrepreneurs at The Mole Resort in Umberleigh for a morning of meaningful networking, great conversation, and a hot cup of tea/coffee, all accompanied by a breakfast roll or Danish pastry.

Crunchy Breakfast 23 April 2026

Join us at Crowne Plaza Plymouth for a fantastic breakfast and networking event packed with topics you can really sink your teeth into! Our Crunchy Breakfast sessions feature lively panel Q&As, giving you plenty of opportunities to ask questions, share ideas, and debate the hottest issues shaping business today.

Devon Networking 28 April 2026

Our Devon Networking series brings you to stunning venues across the county, offering the perfect setting to connect with local business professionals and forge valuable relationships. This time, we’re excited to be hosted by the Lord Haldon Hotel in Exeter, giving you the chance to network in a unique and inspiring environment.

City Conversations

14 May 2026

There’s no better way to start your working day than by spending a morning at Foot Anstey in Plymouth with like-minded business individuals while networking over a delicious breakfast. City Conversations is the Devon Chamber’s flagship breakfast event for senior business leaders on our Networking Booster membership or above.

Torbay Conversations

19 May 2026

Building on the success of last year, Torbay Conversations returns in 2026 as the go-to event for business leaders and forwardthinking individuals committed to ensuring Torbay has a strong voice in Devon and beyond. This event at Torquay United FC offers exclusive updates on the key strategies, developments, and initiatives driving growth in the region. It’s your opportunity to shape the future of Torbay while gaining and sharing invaluable knowledge about the local economy.

DEVON BUSINESS AWARDS

22 May 2026

Nominations are now open for our 2026 Devon Business Awards. Our glittering ceremony will return to Crowne Plaza Plymouth where we will once again be honouring and celebrating the county’s leading entrepreneurs and businesses of all sizes and sectors. There are plenty of ways to get involved and support our Chamber Awards - find out more at devonchamber.co.uk/ chamber-awards.

DATES FOR YOUR DIARY DIGITAL DEVON

9 June 2026

Devon’s first-ever tech and digital showcase is coming to the Riviera International Centre in Torbay this June 2026! Be part of this inaugural event, where business leaders and decision-makers from across the county will explore how technology, data, and AI are shaping the future of work and business growth in Devon.

DEVON BUSINESS SHOW

14 October 2026

Nominations are now open for our 2026 Devon Business Awards. Our glittering ceremony will return to Crowne Plaza Plymouth where we will once again be honouring and celebrating the county’s leading entrepreneurs and businesses of all sizes and sectors. There are plenty of ways to get involved and support our Chamber Awards - find out more at devonchamber.co.uk/chamber-awards.

What do you do and why do you enjoy it?

I joined the Local Skills Improvement Plan (LSIP) team as a Project Administrator a couple of months ago, which is my first role since graduating from university. I really enjoy my job because I get to be involved in a lot of behind-the-scenes work and have had the opportunity to support a wide range of activities that I didn’t initially expect, from planning events and assisting with recruitment to attending stakeholder meetings.

What I enjoy most is that I’m not limited to a traditional admin role. I work within a very supportive team who actively involve me in projects, meetings, and networking events, allowing me to develop my skills and gain valuable experience. They encourage my growth, invest time in my development, and make me feel like a valued part of the team. I’m not just setting up events, I get to participate in them as well, which has been incredibly rewarding.

What inspires you?

Knowing that the work I do makes a real difference.

NEW MEMBERS

1010 Media

www.1010media.co.uk

Amicus Law Solicitors

Ascend Insights

www.asccoaching.co.uk

Buddha Utilities Ltd.

www.buddhautilities.com

Carbon Sense Ltd

www.carbonsense.com

Clarke Willmott LLP

www.clarkewillmott.com

connexion accounts

connexionaccounts.co.uk

Corserv

www.corservltd.co.uk

DIVAS

divas.solutions

Drums4Health

drums4health.com

Emerald Group Limited

www.emerald-group.com

Last Word: PJ Davolls, LSIP Administrator at Devon Chamber of Commerce

What drives you?

One of my main drivers is helping people. I feel that in today’s world there can sometimes be a reluctance to offer support, so I’m motivated by the opportunity to make a positive difference.

Where do you see the future of your organisation?

I believe the future of the Chamber will remain as a focal point for the business community in Devon. Since joining, I have seen the organisation consistently strive to support and champion local businesses through a wide range of services whether from connecting and networking to ongoing support. They take every opportunity to help businesses succeed, and when opportunities don’t exist, they actively create them.

What’s the best advice you’ve ever been given?

Comfortability leads to stagnation. You have to step outside your comfort zone and put yourself in situations where you can only rely on yourself to get through them and that’s where real growth happens.

If you could sum up your CV in one word, it would be..?

Educated.

When it comes to business, do you follow head or heart?

I follow a balance of both. I rely on my head when making task-driven, analytical decisions, but I let my heart guide me when dealing with people, where empathy and understanding are key.

Describe yourself in five words I had so many great things to say about myself, I couldn’t choose so I asked around. The words they picked were intelligent, smiley, determined, fun, and efficient.

How do you balance life and work?

I’m still working on finding the perfect balance, but I try to leave work thoughts at the office and fully switch off when I’m done for the day. It helps me come back focused and energized.

What’s your favourite quote?

Fall seven times and stand up eight.

Who has been the greatest influence on you?

The greatest influence on me has been my parents. I’ve watched them face challenges and setbacks throughout their lives, yet they’ve always remained happy, bubbly, loving, and optimistic. Their resilience and positive attitude have taught me the value of perseverance, kindness, and maintaining perspective, even in difficult situations. They’ve inspired me to approach both life and work with determination, to keep learning from every experience, and to support others along the way. There’s a piece of them in everything I do.

What are you most proud of?

I’m most proud of my ability to overcome barriers and keep moving forward. I’ve faced my fair share of setbacks, but each challenge has shaped who I am today.

Extra Help

www.extra-help.co.uk

Firestone Plymouth www.firestoneplymouth.org.uk

Foredowne Kennels foredownekennels.co.uk

Harvest Green Developments www.harvestgreendevelopments.co.uk

Konsileo Ltd konsileo.com

LED Community Leisure Limited www.ledleisure.co.uk

Limitless Two

Mercure Exeter Southgate hotel all.accor.com/hotel/6624/index.en.shtml

Midland House Plymouth 2025 Ltd midlandhouse.co.uk

Moorland Tree Care moorlandtreecare.co.uk/?utm_ source=devon_chamber

Ms Therapy Centre Sw Ltd www.southwestmscentre.co.uk

Museum of Policing in Devon & Cornwall www.dcpolicingmuseum.co.uk

Newton Abbot Racecourse newtonabbotracing.com

Orbital Fire Safety Ltd orbitalfiresafety.com

Packhall Estates Ltd www.packhallestates.co.uk

Parental Minds C.I.C parentalminds.org.uk

Royal Western Yacht Club of England www.rwyc.org Sparkshift Ltd

Tamar Technology Services

Tess Stuber Travel Counsellors www.travelcounsellors.co.uk/tess.stuber/ The Efficient Freight Company

www.efficientfreight.com

The Invicta Hotel invictahotel.co.uk

The Mare and Foal Sanctuary mareandfoal.org

The outdoors group ltd http:/www.outdoorsgroup.co.uk

THIS-Camera Ltd www.this-camera.com

TR Kayaks Ltd oceansurfski.co.uk

Transforming Plymouth Together www.transformingplymouthtogether.org.uk

Unleash Your Business Potential (R&S Reed Consultants Ltd)

Voiceovers Ltd www.voiceovers.co.uk

Ward Williams Associates www.wwa.uk.com

Tri Pulse Optimisation

Three strengths. One partner. Lasting results.

Organisations succeed when three dimensions work in harmony: leadership strength, operational flow, and robust management systems.

Focus only on one, and results fade. Focus on the three, the transformation will be secured.

Tri Pulse Optimisation brings these elements together under one name. Our consultants work side by side with leaders and their teams to stabilise daily performance, build resilient leadership, and embed frameworks that drive quality and compliance.

Their international experience enables them to work effectively with organisations of any size.

With Tri Pulse Optimisation, complexity becomes clarity, firefighting gives way to flow, and organisations unlock the full potential of people, processes, and systems.

Leadership & People Development

Leaders who create momentum.

When your leaders are feeling over stretched, unclear, or disconnected from their teams. Your company will not be running at optimum performance.

Operational Flow & Reliability

From firefighting to flow.

Operational Flow

Ensure reliable, efficient processes

Leadership

Develop people, inspire performance

Systems & Standards

Embed repeatable structures and rules

When daily operations feel unpredictable, leaders spend their energy reacting instead of improving. Breakdowns, late deliveries, and wasted hours become the norm. Growth is impossible without stability.

Systems & Standards

Robust frameworks for growth.

Great performance takes more than effort. It needs systems that ensure consistency, reduce risk, and build trust with customers, suppliers and regulators.