English for Work
audio available online
Do you want to communicate more confidently with your international guests? Welcome to the Metro Hotel. Here’s Sarah who works on reception, Simon who is head of Guest Services and David the bartender.
• Listen to the conversations to learn to communicate with guests
• Have fun with practice activities • Use the key phrases in your own work life Twenty-four conversations plus exercises
LEARN THROUGH THE PHOTO STORY REAL-LIFE SITUATIONS & TASKS
Full colour book with 24 units and reference section including:
Hotel & Hospitality English Mike Seymour Communicate confidently with guests
❙ key words and phrases ❙ answer key ❙ audioscript ❙ pronunciation guide ❙ model emails This course provides materials for approximately 24 hours of study.
Find us at www.collins.co.uk/elt facebook.com/collinselt @CollinsELT ISBN 978-0-00-743198-4
A1–A2
31984 Hotel & Hospitality English cvr.indd 1
Hotel & Hospitality English
In the Hotel and Hospitality English self-study course you can follow the daily lives of the Metro Hotel staff. Listen to Sarah, Simon and David talking to guests and answering the phone, and learn the English you need to meet your own guests’ needs.
9 780007 431984
26/03/2021 15:24