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Volume 17, number 1, 2024

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Myths

About Hearing

Marie-Josée Taillefer's COLUMN

A Healthy Hearing for the New Year

Taking Care of Your

Hearing Aids in Winter The Different

Types of Otitis

ALAIN CHOQUETTE

When Magic Happens!

A Healthy Start to the New Year! At the beginning of this year, the Lobe clinics network wishes to offer you its best wishes of happiness, love, and above all, health. When we have good health, life smiles at us! In this edition, we offer a series of articles that will guide you in your journey to healthy hearing by enabling you to take good care of your hearing daily, with your loved ones, as well as in your activities and hobbies. Hearing health professionals address various aspects, from ear diseases to the career of an audioprosthetist, including essential advice for protecting our ears during the cold of winter. Discover the latest technologies in hearing solutions and engage in an interesting reflection on humanizing the customer experience. We also had the opportunity to interview the highly renowned magician Alain Choquette, who sheds light on his journey, revealing a source of inspiration that is both professional and personal. Explore these pages with us, embark on this relevant journey dedicated to hearing health, where each piece of advice finds its proper place, and each story offers an enriching perspective. Happy reading! Marie-Josée Taillefer Ambassador of Lobe clinics and hearing health

Lobe.ca | © Lobe Magazine 2024

Table of Contents 04 When Magic Happens! Interview with Alain Choquette

06 Listen to and Express Your Voice

The Human Experience Is Eagerly Awaiting It!

08 A Healthy Hearing for the New Year Marie-Josée Taillefer's Column

10 A Career as an Audioprosthetist A Choice in Harmony With Humanity

12 Myths and Truths About Hearing 13 Tympanoplasty 14 Can the Cold Harm Your Ears? 15 Taking Care of Your Hearing Aids in Winter 16 The Different Types of Otitis Causes, Treatments, and Prevention

18 A New Technology for a Natural Perspective 19 Services Offered in the Lobe clinics 20 FADOQ Expos Looking Forward to Meeting You!

21 Hearing and Listening Problems Screening Questionnaire

Volume 17, number 1, 2024 Editor Anne Dauphinais Graphic designer Andrée-Anne Michel Printing house TC Imprimeries Transcontinental Rights and responsibilities Any translation, reproduction or adaptation of texts, illustrations and photos in this work, for any reason whatsoever, in whole or in part, is strictly prohibited without written permission from the editor. The opinions expressed in articles published by Publications Lobe are the responsibility of the author. Legal deposit IISSN 1913-0287 Bibliothèque et Archives nationales du Québec, Montréal Library and Archives Canada, Ottawa

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23 New Products in Hearing Health to Connect People to People 24 Technology at the Service of Your Communications

30 Addresses of the Lobe Clinics

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Did You Know? Have you ever noticed that winter landscapes are quieter than those of other seasons? It is interesting to learn that this calmness is due to the fact that snow absorbs sound waves. The freshly fallen snow on the ground is composed of 90% air and 10% icy crystals (flakes). Moreover, a large amount of air is trapped among the flakes. These pockets of air confined within the flakes dampen sound waves. However, if the snow melts and solidifies again, the resulting ice could reflect sound vibrations. During the next snowfall, put on your boots and go enjoy the calm and silence of the white winter landscape! References:

https://science.lu/fr/les-pouvoirs-neige/pourquoi-ce-silence-quand-il-neige https://www.meteomedia.com/fr/nouvelles/meteo/saisons/lacoustique-hivernale-differente-des-autres

It all began with a simple interest, a personal hobby. Nothing too serious. Indeed, Alain Choquette made a name for himself as a magician in a somewhat unexpected way. This unplanned turn took him far from his initial plan. Needless to say, this detour was well worth it! At the time, I was studying biology and planning to work as a chiropractor. I never imagined making a career as a magician. To pay for his studies and support himself, Alain Choquette veered into the hospitality industry, a field that immediately captivated him. To "mix business with pleasure," he started offering small magic shows in the hotels where he worked. It was a side gig, a "complement." But in the end, it turned out to be a much more significant experience with wonderful ramifications.

Embracing the Unexpected

INTERVIEW

ALAIN CHOQUETTE When Magic Happens!

Life and its surprises led him to a crossroads, and the artist, now a favorite among Quebecers, had to make important choices. Fortunately for us, he decided to pursue magic and take the lead in trying to make a name for himself in the industry. However, this initiative was purely for a career purpose, not for seeking fame. Magic has always been a job, a profession for me. I never sought fame. I wasn't looking to feed my ego. He started by offering his services to various television shows. After some rejections, the popular talk show Ad Lib gave him a chance. For eight years, he delighted viewers with his magic tricks. This enriching experience gave him the momentum to launch his very first show, titled "Première apparition," in 1992. His remarkable performance resonated in the United States and even in Europe, where he had to win over an entirely new audience. With all the charm we know him for, he succeeded as if by magic!

Lobe.ca | © Lobe Magazine 2024

The Art of Reinvention

A Healthy Outlook on Life

Regardless of the art form, the challenge remains to be able to reinvent oneself to continue surprising and captivating the audience. The same goes for magic, which requires boundless imagination and impeccable showmanship. Knowing how to reinvent oneself can be a real tour de force... Yet, Alain Choquette achieves it every time! His secret?

In 2020, Alain Choquette suffered a heart attack, an event he believed he was immune to due to his healthy lifestyle. He quickly realized that this feeling of "invincibility" could be dangerous and immediately wanted to convey an important message and raise awareness about the risks involved.

Magic is a passion, but it's also my hobby. I'm constantly creating, searching for new ideas. I also reshape concepts I've already explored to give them a fresh breath. The magician also reinvents himself through more intimate, personal presentations. In addition to filling auditoriums where he performs, Alain Choquette customizes shows for various organizations and businesses. During his private performances, he manages to build connections among people through his illusions. Each magic trick aims to engage the group I'm addressing, to speak to each of its members, as well as to the whole. It's my way of bringing people together and showing them the beauty of being united. He also offers a formula to motivate and inspire his audience with his conference titled "Les pouvoirs magiques en nous" (The Magical Powers Within Us). This recounts the story of a little boy who receives a deck of cards and says to his father, "I want to be a magician." What follows is a touching narrative that details the obstacles, challenges, discoveries, and learning experiences that life places on our path.

I take my audience on a journey through history, and I openly talk about all the steps that led me to where I am now. Through magic and laughter, I speak of a human experience that can apply to everyone. We're all a book, and we all have a past that we can share. We all have the tools to make our lives a success. Lobe.ca | © Lobe Magazine 2024

Those with a history of heart issues must undergo rigorous follow-ups, even if they believe they are doing everything right to stay healthy. Our heart is our engine. We must take care of it and be vigilant for signs of cardiac issues. This experience also brought a certain "letting go" into the magician's life. Indeed, many things he once considered important became secondary. Pleasing everyone or constantly considering people's opinions is no longer part of his list of priorities. I've learned to accept that some things are simply beyond my control. I now choose my battles more wisely and conserve my energy for what truly matters. This renewed outlook on life shines a bright future for Alain Choquette, who looks ahead with awareness and confidence. Whether he decides to continue for many more years or prefers to take a final bow, the journey traveled will have been fantastic because with a touch of magic, the ordinary transforms into the extraordinary.

AT THE TIME, I WAS STUDYING BIOLOGY AND PLANNING TO WORK AS A CHIROPRACTOR. I NEVER IMAGINED MAKING A CAREER AS A MAGICIAN.

Thank you, Alain Choquette, for this inspiring interview! Anne Dauphinais Editor and communications advisor

Listen to and Express Your Voice

The Human Experience Is Eagerly Awaiting It!

Why not adopt an open and sincere approach with the companies we interact with?

Within businesses, a term is emerging and generating interest in the business world: the human experience. When we talk about the human aspect, we refer to discussions, relationships, interactions, emotions, and perceptions. It's interesting to note how much our voice and interactions are sought after, examined, and increasingly valued by companies. In any relationship, positive feedback serves as motivation and helps us understand our strengths, while constructive feedback allows us to improve areas that may fall short. Despite companies' efforts to collect feedback, many of us hesitate or feel uncomfortable expressing our opinions.

The Reasons Are Numerous, But Are They Truly Justified? Wouldn't it be preferable to openly communicate our emotions and feelings in real-time, as we would in our interpersonal relationships?

The classic response to this dilemma is often, "I lack the time." However, one must consider how companies could improve, continue their good work, and even acknowledge outstanding service performances without our valuable feedback. Our opinion is highly valued and is by no means a waste of time in the long run for the companies we appreciate.

The Human Experience: Delving Into Empathy The human experience is now widely integrated by companies, prompting them to refocus on the essentials: adopting an empathetic approach towards their customers and employees. But how do they achieve this? To do so, they must change their perspective and consider their business as an individual, ensuring that this individual adopts socially integral and respectful behaviors: accessibility, consistency, flexibility, proactivity, respect, responsibility, and transparency. Like any individual, progress is challenging without receiving feedback from our surroundings. This is where we can truly influence the brands we interact with and appreciate.

DID YOU KNOW?

59% OF CONSUMERS PREFER AN EMPATHETIC CUSTOMER SERVICE EXPERIENCE FOLLOWED BY A QUICK RESOLUTION.1

83% OF CONSUMERS WANT CUSTOMER SERVICE EMPLOYEES TO LISTEN AND UNDERSTAND THEIR NEEDS.2 6

Lobe.ca | © Lobe Magazine 2024

Go ahead, express yourself, we are listening. Leave us a review!

From Feedback to the Human Experience The power of feedback gives customers a voice to express themselves and, in return, offers companies the opportunity to improve and be encouraged to continue their good work. Companies should not just listen to their customers but actively encourage them to express themselves freely. Interestingly, feedback systems also allow for setting alerts for perfect scores to positively motivate employees. Customer feedback goes beyond simply providing an opinion on a product or service. It offers customers the opportunity to connect meaningfully with the company, transforming the customer experience into a human experience. Companies that recognize this dynamic can establish deeper and more authentic relationships with their clientele, acknowledging the uniqueness of each customer and responding to specific expectations. This feedback enables companies to personalize their approach, offering a more empathetic service and creating products that truly meet their customers' needs.

is not only essential for maintaining a satisfactory or memorable service level but also for identifying areas where continuous improvements can be made within companies and organizations.

Your Voice Is Heard As consumers, we have the power to shape the service experience by pointing out areas for improvement and appreciating exceptional practices. In summary, it is essential to emphasize that the human experience forms the foundation of any successful interaction. Customer expression through feedback becomes a crucial lever for creating more human, empathetic, and rewarding experiences. By considering the emotional and social needs of consumers and users, companies can not only thrive but also build lasting relationships with their clientele.

Your opinion is valuable. You could be the source of inspiration that contributes to raising service standards for everyone.

To achieve this, companies use various methods of collecting customer feedback to gather, centralize, synthesize, and analyze comments. This includes surveys, interviews, calls, and other proven data collection methodologies. Whether in-store or online, the goal is to transform the customer experience into a human experience, inviting customers to share their opinions, as their feedback Lobe.ca | © Lobe Magazine 2024

The professionnals practicing in the Lobe clinics network understand this and promote best practices within the network to deliver high-level service. They strive to promote the well-being and fulfillment to offer a human-centered quality service, emphasizing the motto "we care for humans, not just ears."

Caroline Roy Vice-president and partner of Léger

Joanie Dion Director of customer solutions and implementation services, Léger CX Division

Sharing Positive Feedback: A Powerful Weapon for Good Positive feedback is more than just compliments; it is a positive force that contributes to building lasting relationships. When we share our positive experiences, we create a virtuous circle where companies are encouraged to maintain and improve their outstanding practices. By sharing your positive experience, you not only let the company know they are doing a good job, but you also influence other consumers to choose quality services. Positive feedback is a gift that keeps on giving, creating a win-win dynamic.

References: 1. The Connected Customer Experience, Genesys 2021 2. The Human Experience: How to make life better for your customers and create a more successful organization, Sills, John, Livre, 2 février 2023

In order to fully enjoy everything that life is composed of, we must, above all, listen to our own needs and well-being.

COLUMN

A Healthy Hearing for the New Year and for all the ones to come! 8

Lobe.ca | © Lobe Magazine 2024

The new year is well underway, and the holiday season has now transformed into wonderful memories playing in our minds. Parents, sisters and brothers, aunts and uncles, children, grandchildren (and sometimes even great-grandchildren!), close friends and lifelong friends, it was an opportunity to come together to share warm moments. These precious occasions for exchange allow us to reminisce about good times and collectively look towards the future. It's the harmony of yesterday to today with a kind thought for tomorrow. All of these enriching experiences make us realize how fortunate we are to be so well surrounded. It's also a time to recognize how those who share our lives are there to listen, support, and advise us. In good times and bad, we need to stay connected to this precious world that gives meaning to our existence. In order to fully enjoy everything that life is composed of, we must, above all, listen to our own needs and well-being. Taking care of ourselves by staying intellectually but also physically active and continuing to participate with pleasure in our activities, hobbies that fulfill our particular interests, our small and big passions. We must remain in harmony with our mind, our heart, but also with our body, which constantly speaks to us. What is it telling us? What signs is it sending us? Do we pay special attention to it, or do we ignore the messages it is trying to convey? Whether it's temporary or recurring fatigue, occasional or constant pain, less clear vision, or less precise motor skills, we must offer attentive listening to our bodies. The same goes for our precious hearing. Sometimes born out of a simple doubt, the realization that our hearing is not what it used to be can raise its share of questions. Should we be hindered by this obstacle or equip ourselves with the tools to overcome it? The decision is ours. It often happens that people choose not to give too much importance to this little warning signal and prefer to wait until it becomes more pronounced. However, we all know that ignoring a problem is never a winning solution and never leads to a favorable outcome. Time passes, the problem persists, and often it takes up a more intrusive space in our daily lives.

Act Now to Live in the Present Moment Why not start the year on the right foot by making the healthy resolution to no longer wait and to take prompt action for our well-being? Some may say "strike while the iron is hot," others may prefer "prevention is better than cure," or even "don’t put off till tomorrow what you can do today." Regardless of the chosen expression, the message remains the same: life is now! Don't wait any longer to take care of yourself! The hearing health professionals practicing in the Lobe clinics are here for you. Their primary mission is to break the isolation caused by hearing loss. Their door is wide open, and they are waiting for you to reach out to help you regain your auditory world. Sometimes, asking questions, expressing concerns, or talking about oneself and one's needs can quickly change the course of things. A bit like taking an unknown path that leads to wonderful discoveries. Many of us are accustomed to a certain "routine" that generally takes us from point A to point B. While reassuring, even soothing, this "known territory" often prevents us from going beyond our habits and causes us to miss out on beautiful opportunities. Taking care of our hearing health must be part of this larger set of care, precautions, and actions that we put in place to ensure our well-being. At the beginning of this year, give yourself a precious gift: the decision to take care of yourself and your hearing health. Take a few moments to envision all that healthy hearing will allow you to experience and accomplish this year and in the ones that await you.

The world is opening to you... Listen to it! Marie-Josée Taillefer Ambassador of Lobe clinics and hearing health

Lobe.ca | © Lobe Magazine 2024

A Career as an Audioprosthetist A Choice in Harmony With Humanity The career of an audioprosthetist stems from a pronounced inclination towards health, well-being, and mutual assistance. It is a field where humanity takes center stage, and every action makes a real difference. Choosing to become an audioprosthetist means choosing to change lives every day. Portrait of an Inspiring Journey It all begins with a 3-year college-level studies that cover various aspects of hearing health, from biology and ear pathologies to psychology and counseling. The human approach is at the heart of the training. Simultaneously, other courses provide important technological concepts to equip students with the skills for handling and adjusting auditory solutions. These combined elements allow future audioprosthetists to be introduced to practice and take their first steps with confidence.

Knowledge Serving Practice The workplace internship, offered in the final academic year, is a crucial and even essential step in the student's journey. During these 15 weeks, the student is placed at the core of their profession and supervised in all their actions. This pivotal moment is filled with challenges and achievements. The student identifies strengths and notes aspects of the profession to further master. They also learn to manage their time between patient consultations and the administrative work related to file processing. Audioprosthetists have much to learn from various situations encountered during consultations. They must adapt to each patient and provide answers to their questions. This interpersonal contact is a golden opportunity to apply the acquired technical knowledge while exploring the human side of the profession. The audioprosthetist always lends a attentive ear to offer solutions that meet the patient's listening and communication needs. With the patient at the center of their concerns, the audioprosthetist aims to respect the unique character of each person who seeks consultation.

Lobe.ca | © Lobe Magazine 2024

After completing the internship, the beginning of a wonderful adventure awaits! Challenging Daily Experiences Once established in their professional practice, the new audioprosthetist sees weeks fly by quickly, and consultations multiply day by day. However, each moment is unique. In audioprosthetics, there is no strictly defined routine, which is a notable richness. This daily variability allows the hearing health professional to constantly renew themselves and be continually stimulated by what each day may offer. To adapt to this pace and manage unforeseen circumstances, the audioprosthetist must demonstrate resourcefulness and develop reflexes that allow them to practice their profession with ease. With the support of their peers, they will find answers to their questions and stay informed about best practices. This exchange and sharing strengthen a network and enable those practicing in it to become more competent and experienced. Audioprosthetists learn more every day. They witness the evolution and progress of their patients, who also realize the significant difference that tailored auditory solutions can have on their daily life. Successful gatherings with friends, more stimulating sports and cultural activities, better exchanges with loved ones, a renewed sense of independence... The testimonials abound! These human and touching stories are a source of great pride for the audioprosthetist who observes the fruit of their work and the immeasurable impact of their actions.

Interested in a career in audioprosthetics or could it interest someone you know? Write to rh@lobe.ca to learn more. Stay Tuned to Stay Well Connected! The patient-audioprosthetist relationship is a two-way street. It is a precious collaboration based on listening and understanding. The search for solutions is both the mission of the audioprosthetist and the goal of the patient. It is a global approach to well-being, where human and technology meet, guided by mutual trust. With the rapid evolution of technologies that offer increasingly adapted and discreet auditory solutions, the audioprosthetist must stay abreast of innovations in the field to know and master these advancements well. This is why continuous training plays a crucial role in their career. It provides an update of their knowledge related to new technologies and allows them to offer the best to their patients. The profession of audioprosthetist, although technically oriented on the surface, is deeply connected to humanity. These hearing health professionals enable people to rediscover their auditory world through an approach based on respect and compassion, combined with a thorough understanding of advances in the field of auditory health.

Sylvianne Ouelletw Audioprosthetist practicing in Villeray

Marie-Hélène Philippe Audioprosthetist practicing in Saint-Hubert

Lobe.ca | © Lobe Magazine 2024

Myth 03 Hearing is optimal as soon as hearing aids are put in place. Wearing hearing aids requires an adaptation period during which the perceived sounds may seem different, including your own voice. It is necessary to readjust to listening and understanding speech, as well as recognizing everyday sounds, such as the phone ringing or the oven timer. This adaptation period to sounds lasts at least a month.

Myth 04 The musical style listened to plays an important role in protecting our hearing.

Myths and Truths About Hearing

Many preconceived ideas have circulated for many years regarding hearing loss and hearing aids. It is essential to demystify these beliefs and clarify certain concepts. Here are some of these misconceptions about hearing:

Myth 01 If the hearing test report (audiogram) does not detect a hearing loss averaging 35 decibels in both ears, there is no need to wear hearing aids. The Régie de l’assurance maladie du Québec (RAMQ) has set a rating of 35 decibels of bilateral hearing loss for eligibility in the hearing aid reimbursement program for adults. However, this does not mean that hearing loss below this criterion does not require the use of hearing aids. Your audiologist will be able to inform you about the steps to take based on the results obtained from your audiogram.

Myth 02 Hearing aids allow understanding everything, even in noisy environments. Hearing aids improve understanding, even in noisy environments, but they do not completely eliminate ambient noise. Just like for individuals with no hearing loss, some words remain inaudible in noisy environments or during more challenging listening situations (e.g., family gatherings where multiple people are talking simultaneously). 12

Whether you listen to rock or classical music, what matters is the duration and the sound volume at which you listen to your favorite artists. With headphones, in your car, during a concert, listening to music for an extended period and at a high volume can cause hearing loss.

Myth 05 Hearing loss is quantified in percentage. Hearing loss cannot be quantified in percentage. The audiogram displays curves for each ear, assigning a level of hearing loss ranging from "normal hearing" to "profound hearing loss." Your audiologist guides you in reading and explaining your audiogram.

Myth 06 Hearing loss always affects both ears. Hearing loss is most often bilateral, meaning it affects both ears. However, it can occur unilaterally, affecting only one ear. The causes of this condition are diverse, ranging from head injuries to anatomical problems, and viral or bacterial infections.

If you have any concerns about the quality of your hearing, don’t hesitate to make an appointment for a free* hearing consultation, including a brief evaluation of your hearing. *Permanent offer. 18 and over. An assessment by an audioprosthetist is required to determine which hearing aid suits the patient's needs.

Joey Champagne

Audioprosthetist practicing in Boisbriand

Lobe.ca | © Lobe Magazine 2024

Tympanoplasty Tympanoplasty is a surgical procedure that aims to repair the tympanic membrane, which is the thin membrane located between the external auditory canal and the middle ear that contains the ossicles. This procedure is typically recommended for individuals with a perforated tympanic membrane causing conductive hearing loss, frequent middle ear infections, or other issues related to tympanic membrane perforation.

Procedure of Tympanoplasty

Postoperative Care

The procedure begins with a clinical evaluation of the patient's ear by an otolaryngologist (ENT specialist). An audiogram conducted by an audiologist is also necessary to assess the severity of hearing loss. Once the physician confirms that tympanoplasty is necessary, the surgery is scheduled. The procedure can be performed under local or general anesthesia, depending on the complexity of the situation.

Postoperative precautions are essential to ensure optimal healing and minimize the risks of complications. After tympanoplasty, it is important to avoid manipulating the operated ear and to protect it from water. Necessary precautions should also be taken to prevent infections, such as colds and the flu, which could result in otitis.

The primary goal of tympanoplasty is to repair the tympanic membrane using a graft, typically harvested from the patient's own tissue (autograft) or, in some cases, from another source (allograft). The graft is carefully placed to cover the perforation or the damaged area of the tympanic membrane. Both children and adults can benefit from this surgery; however, it is advisable to wait until the childhood period of ear infections is over and the patient can follow post-operative instructions well. Waiting for the child to be older is therefore prudent.

Patients should refrain from excessively blowing their nose or pinching their nose when sneezing, as this could increase pressure in the middle ear and displace the graft. The recovery period varies depending on the complexity of the procedure; however, many patients resume normal activities after a few weeks. Dr. Francis Gilbert, M.D., FRCSC ENT specialist practicing in Lévis and Saint-Romuald

If you have any questions regarding tympanoplasty, do not hesitate to consult your ENT specialist. 13

Can the Cold Harm Your Ears? As temperatures drop and we prepare to face winter, it is crucial to pay special attention to our extremities. While ensuring to keep our feet and hands warm, it's important to remember that our ears are also among the vulnerable areas of the body in cold weather. Just like the tip of our nose, they are not spared from the whims of the cold season!

When the Wind Whistles in Your Ears Wind entering the ears can cause pain due to pressure on the eardrum. Indeed, the movement induced by the wind can create discomfort. For individuals with a perforated eardrum, the entry of cold wind into the ear can intensify this pain.

Jaws Have Their "Aches" to Tell! Earaches in cold weather can also be caused by jaw arthritis, also known as temporomandibular joint (TMJ) arthritis. TMJ arthritis affects the jaw joints, located on each side of the head near the ears. A characteristic of this condition is its sensitivity to temperature variations, especially in cold weather. When the cold sets in, many people with TMJ arthritis experience increased pain in their jaw and ears. For all these reasons, make sure to carefully protect your precious ears in cold weather. Equip yourself with a hat, headband, or scarf to keep them comfortably warm and better enjoy the pleasures of the winter season!

Beware of frostbite! The delicate skin of the pinna is particularly vulnerable to frostbite when exposed to extremely low temperatures, as well as the rays of the winter sun. Frostbite, caused by the cold, presents as dryness and peeling of the skin, thereby increasing the risk of infection due to bacteria infiltrating small skin cracks. Frostbite requires prompt medical attention for optimal healing with the use of antibiotics.

Lobe.ca | © Lobe Magazine 2024

Battery Lifespan In very cold temperatures (-20°C and below), the batteries of your hearing aids have a shorter lifespan. It's important to have spare batteries with you. Make it a habit to keep them in a place protected from moisture and cold (e.g., in your coat pockets).

Taking Care of Your Hearing Aids in Winter During the winter season, you make sure to wear clothing that keeps you warm and protects you from frostbite, allowing you to carry on your activities comfortably and safely. It's important to know that your hearing aids also require increased protection in cold weather to function properly.

Nice and Dry! Firstly, wearing a warm hat or headband is recommended to prevent moisture buildup in the microphones of your hearing aids. If they are positioned behind your ears, it's preferable to choose a hat that isn't too tight so you can be comfortable without feeling pressure on your hearing aids.

As for rechargeable hearing aids, the same precautions apply—keep them warm. The integrated battery can get damaged in extremely cold conditions, resulting in repair costs.

Hearing Aid Maintenance Moving from the cold outdoors to a warm interior can lead to condensation forming in your hearing aids. Small water droplets can accumulate near the microphones and reach the internal electronic circuit. To avoid this situation, once indoors, remove your hearing aids, open the battery compartment, and take out the battery to allow fresh, dry air to circulate. Then, place your hearing aids a small container with an effective dehumidifying tablet (ProtecLobeTM kit). Remember to change the tablet every two or three months at most. Finally, make it a habit to regularly clean your hearing aids using products designed for this purpose. Don't hesitate to consult your audioprosthetist or specialized educator for more information on the best ways to protect and extend the lifespan of your hearing aids. Audrey Roy Audioprosthetist practicing in Saint-Georges and Sainte-Marie

Protective covers

Reference: -

Protecting Your Hearing Instrument. (2024). Ear Gear. http://www.gearforears.com

The EarGear product range offers protective covers to keep your hearing aids dry. Available in various models and colors, these spandex sleeves slide directly onto the hearing aids, ensuring comfort and protection against cold and moisture. Talk to your audioprosthetist or specialized educator if you would like to acquire this product.

Lobe.ca | © Lobe Magazine 2024

External Otitis External otitis refers to inflammation or irritation of the external ear canal, located before the eardrum. It develops occasionally when water enters and remains in the ear canal. Bacteria can then infiltrate the ear tissue and cause infection. External otitis is usually treated with prescription ear drops.

Otitis Media Otitis media refers to a problem behind the eardrum. This type of otitis can occur occasionally or become a recurrent issue, known as recurrent otitis. Children are more prone to recurrent otitis because their Eustachian tube is still developing. The Eustachian tube is a canal that connects the middle ear to the back of the throat and nose, ventilating the normally air-filled middle ear. In children, the Eustachian tube is very short and horizontal, while in adults, it is longer and at an angle.

The Different Types of Otitis Causes, Treatments, and Prevention

When it comes to ear infections, otitis is generally at the top of the list of the most common illnesses. Three types of otitis are distinguished: external otitis, acute otitis media, and secretory otitis media, also known as silent otitis.

Otitis media generally occur when there is an issue preventing the proper functioning of the Eustachian tube. Several factors can hinder its function, including episodes of respiratory infections such as colds or the flu. There are two types of otitis media: acute otitis media and secretory otitis media. In both cases, there is poor ventilation of the ear and an accumulation of fluid behind the eardrum.

Acute Otitis Media In the case of acute otitis media, the cavity behind the eardrum is infected by a virus. In children, the horizontal configuration of the Eustachian tube allows the virus from the nose or throat to access the middle ear more easily. Most of the time, there will be an accumulation of infected fluid behind the eardrum. This can result in symptoms such as ear pain and fever. The pressure from the fluid can lead to a rupture of the tympanic membrane, sometimes resulting in ear drainage. This type of otitis requires prompt medical attention and is generally treated with antibiotics. Since children often experience more than one cold or flu in a year, otitis can occur repeatedly.

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Secretory Otitis Media As for secretory otitis media, the middle ear cavity is not infected. However, there is poor ventilation of the ear due to Eustachian tube dysfunction. Fluid accumulates behind the eardrum. Unlike acute otitis media, this type of otitis does not cause clear symptoms, but it can lead to temporary hearing loss or a feeling of plugged ears. That's why it's also called "silent otitis" because its consequences appear gradually, making it challenging to perceive. For some people, the fluid behind the eardrum will drain on its own after a few weeks. However, the horizontal configuration of the Eustachian tube in children does not allow as effective drainage of the fluid.

If secretory otitis persists over time or if the person experiences multiple episodes of acute otitis in a year, interventions are possible. In such cases, an ENT specialist (Ear, Nose, and Throat) may consider the placement of transtympanic tubes. This is a minor procedure where the doctor will pierce the eardrum to insert a small tube to drain the fluid. The tube functions to ventilate the middle ear and thus addresses the dysfunction of the Eustachian tube. Generally, the tube remains in place for 6 to 12 months and will fall out on its own. The eardrum will then close. For any questions regarding otitis, do not hesitate to contact your hearing health professional. Lisa Bourget

External Otitis

Otitis Media

Audiologist practicing in Quebec

Prevention First! Auditory canal Eardrum Eustachian tube

Lobe.ca | © Lobe Magazine 2024

To prevent recurrent otitis media, it is essential to limit the chances of colds and the flu, such as by washing your hands frequently. Moreover, to minimize the impact of nasal congestion, it is important to teach the child to blow their nose effectively as soon as possible. Nasal hygiene can also be practiced one to two times a day using a saline solution. For children, the nasal hygiene technique varies according to age.

A New Technology for a Natural Perspective

Over the decades, scientific research on the auditory system has significantly evolved, allowing us to better understand how the brain interprets the sounds in our soundscape. These studies reveal that the brain needs access to the full range of surrounding sounds to function as naturally as possible. It is with this perspective that the BrainHearingTM technology has been developed, based on an innovative approach aimed at supporting the brain in its natural mode of sound interpretation.

The Brain Is the Center of Hearing While our ears perceive sounds, it is our brain that gives them meaning. Recent studies have identified two essential cerebral subsystems in this process: orientation and concentration. The orientation subsystem continuously analyzes and detects ambient sounds in the environment (speech, music, noise sources). The concentration subsystem allows the brain to choose what to focus its attention on in a complex sound scene, whether it be a conversation or a specific situation, while filtering out irrelevant sounds. These two subsystems work together continuously, allowing the brain to maintain concentration while remaining vigilant to changes in the sound environment.

BrainHearing TechnologyTM The primary goal of BrainHearing technology is to enable hearing aids users to manage the entirety of the sound scene. Instead of restricting access to sounds, BrainHearingTM technology strives to provide quality neural coding, regardless of the type or degree of hearing loss. TM

This technology offers numerous advantages. It improves speech understanding in a noisy environment, enables the hearing of multiple speakers simultaneously, reduces listening effort, enhances recall memory, and selective attention.

Thus, it contributes to preventing the negative consequences of untreated hearing loss. BrainHearingTM technology emphasizes the well-being of the brain by providing natural hearing and improving the quality of life for individuals with hearing impairment.

For more information, consult your audioprosthetist. They will be able to provide you with advice tailored to your needs. Divine Bou-Chebl Sales Representative and Audiology Trainer

Véronique Fugère Audiology Support Specialist

tion Orienta

Concentr a

tion

Reference: -

Ng, E., et Man, B. (2020). BrainHearingTM: The new perspective. Livre blanc d’Oticon.

Neural code 18

Lobe.ca | © Lobe Magazine 2024

Every Moment Deserves to Be Heard! Personalized Hearing Health Services

The professionals practicing at the Lobe clinics are here to listen to your needs. They offer you different personalized services to help you reconnect with the sounds that compose your world. Do you have any doubt concerning the

quality of your hearing? Begin your process by making an appointment for a free* hearing consultation, including a brief evaluation of your hearing.

If a hearing loss is detected, you will be

referred to an audiologist who will perform a complete evaluation of your hearing.

The audioprosthetist is available to suggest

hearing solutions that respond to your listening needs and your lifestyle, such as hearing aids directly connected to your cellphone or to your television through a Bluetooth® device. *Permanent offer. 18 and over. An assessment by an audioprosthetist is required to determine which hearing aid suits the patient’s needs.

Lobe.ca | © Lobe Magazine 2024

Hearing health professionals working within the Lobe clinics have always been committed to changing lives by breaking the isolation caused by hearing loss. Their commitment to the community goes beyond the clinic walls. To reach a wider audience, to inform and raise awareness about the signs of hearing loss, as well as the benefits of healthy hearing, these hearing health professionals are actively present in the community. The activities in which they participate help reach a diverse audience. One of the key events where hearing health professionals engage with the public is the 50+ Expos supported by the FADOQ network, which attracts a large number of visitors. This event takes place annually in various regions of Quebec.

FADOQ Expos

Looking Forward to Meeting You!

Hearing health professionals have the opportunity to interact directly with people on-site. They shake hands, offer advice, and, most importantly, ask an important question: "Have you ever had your hearing checked?" Often, the answer is "No... not yet." This marks the beginning of a constructive exchange. They discuss common issues, such as listening to the TV at a high volume or difficulties following conversations in noisy environments. It's also the perfect opportunity to offer a brief hearing evaluation on the spot. This assessment, lasting 5 to 10 minutes, quickly detects if there is hearing loss. If so, the person can then schedule a clinic appointment for a complete hearing assessment with an audiologist. This proactive approach helps reduce the time it takes to address their hearing health. It's important to note that people typically wait an average of seven years before making an appointment for their hearing health, for various reasons: lack of awareness of the process, the stigma associated with wearing hearing aids, etc. During their visit to the expo, attendees also have the opportunity to ask questions about the latest hearing aid technologies available on the market, insurance coverage options, wireless connectivity (such as Bluetooth®), TV listening systems, and hearing protection. Hearing health professionals are present to provide detailed information and help visitors make informed decisions for a better quality of life. Caroll-Ann Marois-Lowe

Specialized educator practicing in Saint-Augustin-de-Desmaures

Come meet the professionals practicing in the Lobe clinics at the upcoming Carrefour 50+ Expo in Montreal, on April 12, 13, and 14, 2024, at the Palais des congrès de Montréal.

Lobe.ca | © Lobe Magazine 2024

Hearing and Listening Problems Screening Questionnaire

Do you have any doubts about the quality of your hearing? Have you ever worked or are you working in a noisy environment? Check only one box per question and answer every question. Never 0 points

Questions

Sometimes 2 points

Often 4 points

Always 6 points

1. I have difficulty understanding the conversation when talking to someone in a noisy environment (e.g., at the mall, at a restaurant, in a car). 2. I have to turn up the volume on the television or radio to understand what is being said. 3. I have difficulty understanding conversations when several people are talking at the same time. 4. I have difficulty hearing someone knocking at the door or ringing the doorbell. 5. I have difficulty hearing the phone ring if I’m in another room of the house. 6. I have difficulty understanding what someone is saying to me if I can’t see their face. 7. I have difficulty understanding when people talk too fast. 8. I have difficulty understanding someone over the phone. 9. I have difficulty identifying where sounds are coming from. 10. I have difficulty understanding someone who is talking to me from another room in the house.

Write down your points total

Add:

03 Total

0 points: under 60 years old 6 points: 60 to 64 years old 12 points: 65+ years old

To find the nearest Lobe clinic: 1 866 411-5623 lobe.ca

If you scored 24 or higher, here’s what we recommend:

Make an appointment for a free* hearing consultation, including a brief evaluation of your hearing.

If hearing loss is detected, you’ll be referred to an audiologist or an ENT specialist.

*Permanent offer. 18 and over.

Hearing and Listening Problems Screening questionnaire created and scientifically validated by Martin Fortin, MOA, Audiologist, in collaboration with Lobe Hearing Health and Communication. Reproduced with written permission from Lobe Hearing Health and Communication. Lobe.ca | © Lobe Magazine 2024

Several Open Positions at Lobe Clinics

Do you enjoy taking care of others? Do you like making people happy? Join the network of Lobe clinics, where you will find under one roof ENT specialists, audiologists, audioprosthetists, and specialized educators. To learn more or apply, visit careers.lobe.ca/en.

Come make a difference! Listen to your calling!

Changing lives?

I HEAR THAT!!!

Become a member of the AQRP and enjoy a 20% discount* AQRP members receive a 20% discount* on a complete hearing assessment at a Lobe clinic.

* Valid only on a complete hearing assessment at a Lobe clinic (excluding assessments for infants/children and other services). By appointment only. This discount may not be combined with any other promotion. Call 1-866-411-5623 to find the Lobe clinic nearest you. Offer valid until March 31, 2025. Some conditions apply. Details are available at Lobe clinics.

Lobe.ca | © Lobe Magazine 2024

New Products in Hearing Health to Connect People to People As hearing aid technology evolves, one of the top goals remains the same: improving speech understanding in noise. A common complaint of patients with hearing loss is that even with hearing aids, they sometimes have difficulty understanding in background noise. This new technology noise reduction system was designed with the goal of providing patients with the optimal mix of audibility, speech clarity, and listening comfort. As one example, imagine a trip to the grocery store. On the way to the store, car noise dominates the auditory scene; the loud, unmodulated noise is detected as undesired content and the noise reduction system prioritizes listening comfort and acts to suppress the noise. When speech is introduced into the scene in the form of a car passenger, the system adjusts to a middle ground where the car noise is reduced and the impact to speech is minimized so that speech is still audible. At the checkout counter, conversation with the store clerk is prioritized and the amount of noise reduction is significantly reduced to ensure audibility.

Hearing Aids to Help Manage Stress For people with hearing loss challenges can sometimes occur when there is an upcoming gathering where they will have to carry a conversation in a noisy environment. Often, they will find themselves concentrating so much on speech or lip reading that they will be physically exhausted. This is known as "listening fatigue," which is recognized as a form of stress. But here’s the good news! Taking care of one’s hearing loss can play a tremendous role in reducing stress. How? By enabling you to more easily engage with life and pay attention to others, two factors that are key to relieving stress, according to the World Health Organization. Managing stress is especially important, given the detrimental effects it can have on your body and health. Hearing aids can help you reengage, reconnect, and reduce your stress by relieving social anxiety and therefore help you avoid isolation. They can also relieve tinnitus and help you stay physically and mentally active. In sum, this new caring technology helps you hear better and live better!

Rizlane Bellamlih Territory manager

Other Accessories to Suit Your Needs The Sound Assist 5-in-1 accessory offers multiple functions, catering to users who want access to a variety of options to remain versatile in their listening needs. It connects to hearing aids and provides remote control functions, hands-free calls, Bluetooth® streaming, and microphone modes. For the sports enthusiast or someone eager to watch the latest episode of their favorite TV series, the TV Play solution is ideal, as it streams television sound directly to the hearing aids.

Technology at the Service of Your Communications A few years ago, video conferencing took the communication world by storm. Whether with colleagues, loved ones, or even certain healthcare professionals, we are now encouraged to communicate through a screen. There are very few solutions on the market that allow hearing aids wearers to converse easily via their computers. Fortunately, a Danish hearing aid manufacturer has just introduced a new accessory that offers a simple and effective solution for audio streaming from a computer.

To Stay Connected in the Conversation This new accessory comes in the form of a USB adapter. Once connected to a personal computer or laptop, it enables high-quality audio streaming directly to the hearing aids, without the need for an intermediary accessory. The USB adapter, SoundConnect, can be used with various applications (e.g., Microsoft Teams, Skype, Zoom). It is, therefore, the ideal accessory for hearing aid wearers who want seamless digital interactions without their hearing loss being an obstacle. For the professional with a busy schedule of virtual meetings, the USB adapter SoundConnect is the most appealing option. 24

Finally, for the hearing aid wearer who simply wants to adjust the volume or programs of their hearing aids, a simple remote control is the preferred accessory. Data collected from hearing aid users in the United States and Europe reveal that the satisfaction rate with hearing aids increases with the use of listening assistance accessories, such as a Bluetooth® streaming device or a remote control. This survey also indicates that audio streaming is becoming increasingly important for hearing aid users.

Make an appointment with an audioprosthetist to learn more about the accessory that meets your needs. Janic Lauriault Audiologist

Reference: Picou EM. Hearing Aid Benefit and Satisfaction Results from the MarkeTrak 2022 Survey: Importance of Features and Hearing Care Professionals. Semin Hear. 2022 Dec 1;43(4):301-316. doi: 10.1055/s-0042-1758375. PMID: 36466566; PMCID: PMC9715311.

An assessment by an audioprosthetist is required to determine which hearing aid suits the patient's needs.

Sound Assist Accessory

Activities Tailored to Them Every other Tuesday afternoon, educators and specialized education technicians take charge of the groups. Activities are decided based on the monthly theme, the level of all students, and the strengths and challenges of each. Groups can be formed by level so that activities are meaningful. Activities can also be experienced collectively, promoting mutual sharing through social values of kindness, respect, and openness to others.

A Grand Project of Openness to Others A school that shines is a school where the blending of cultures, differences, and individual challenges harmonizes. The École oraliste de Québec pour enfants malentendants ou sourds has this significant human project at its core. Afternoons under the themes of sharing, pedagogy, and pleasure were created with the aim of engaging our students, all of whom have hearing and language challenges, in collaborative projects. The primary goal of this project is to explore our world while developing knowledge in a pedagogical form less formal than traditional courses.

Ten compelling themes were covered during the school year. At the beginning of the year, secondary students held real school elections to elect a student council tasked with creating an exciting student life for both young and old. All students had to develop an offering of services for daily student life while also reflecting on major issues related to the environment, common well-being, and community engagement.

Openness to the World This theme was exciting for many students as they got to explore different cultures around the globe. Aboard Air oraliste, passport in hand, children had the opportunity to visit different countries presented by educators, where flavors, music, and cultures were omnipresent.

The skills the child acquires will serve them throughout their life, both in their relationships with others and in their daily life activities. 26

ste cole orali ine É e h t f o s Student ents of the Doma esid visiting r t-Dominique Sain

Young Entrepreneurs Educators have thought about planning all upcoming themes. During the month of entrepreneurship, students will build a small business selling products (delicious cookies, breakfast in a jar, natural soaps, and relaxing bath bombs!) where everyone will have a significant role to play. Whether in sales, advertising, or marketing, everyone will aim to raise funds for the major project of secondary students. This year, the end-of-year trip will take place in the wonderful city of Toronto!

Many Ideas to Explore! "ME" The following month, October, revolved around social skills. Students attended a presentation on positive self-image; an activity where students had to draw a tree and list qualities that define them on all the branches. The theme concluded with their personal representation of happiness, where each had to define personal elements representing their definition of happiness. In the same month, based on the theme of self-confidence, students visited residents of Domaine Saint-Dominique and were paired with one of them for an afternoon. The experience was highly enriching and provided a lot of joy and a strong sense of self-worth.

ts are n e d u t S their g n i t a e cr t! passpor

Prominent themes such as mutual aid, culture, nutrition, science and the environment, and physical activity will be the pillars of the coming months. At the École oraliste de Québec pour enfants malentendants ou sourds, it is essential for students to build their knowledge through human values of sharing and openness. Contact with peers, self-knowledge, and understanding others are pillars that should be the foundations of our daily teaching. The skills the child acquires will serve them throughout their life, both in their relationships with others and in their daily life activities. These special afternoons are an opening towards this integration into society. Yasmine Sahrane Pedagogical director for primary and secondary École oraliste de Québec pour enfants malentendants ou sourds

Sophie Robitaille Specialized educator École oraliste de Québec pour enfants malentendants ou sourds

Our Partners Thank you to the writers who have spent time writing the articles published in this magazine, and who generously agreed to share their knowledge.

What's New? Subscribe Now! Lobe Magazine, the reference in hearing health!

A look at the Gala Reconnaissance On Saturday, December 2nd, the prestigious Château Frontenac hosted the Gala Reconnaissance. It was a golden opportunity to highlight the wonderful work and ongoing dedication of all the individuals within the clinic network. What a memorable evening!

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Free of charge, in all Lobe clinics and at our different partners.

Questions or comments? Email us: info@lobe.ca

Addresses of the Lobe clinics

Capitale-Nationale Donnacona Complexe Santé Donnacona 499, route 138, suite 200 Donnacona Qc G3M 0A9 Audiologists : 581 821-2435 Audioprosthetists: 581 821-2434

Québec • Sainte-Foy Clinique médicale Saint-Louis 3165, chemin Saint-Louis, suite 420 Québec Qc G1W 4R4 ENT specialists : 418 781-1735 Audiologists : 418 781-1734 Audioprosthetists: 418 781-1733

Free parking, coupon given at the exit

Pont-Rouge 20, route de la Pinière, suite 101 Pont-Rouge Qc G3H 0M6 ENT specialists : 581 318-3505 Audiologists : 581 329-8476 Audioprosthetists: 581 329-8401

Québec • Val-Bélair Polyclinique médicale Val-Bélair 1147, boul. Pie XI Nord, suite 205 Québec Qc G3K 2P8 Audiologists : 418 915-2117 Audioprosthetists: 418 915-2116

Québec • Beauport Clinique médicale de Giffard Les Promenades Beauport, door 4 3333, rue du Carrefour, suite A222 Québec Qc G1C 5R9 Audiologists : 418 780-6270 Audioprosthetists: 418 780-3007

Saint-Augustin-de-Desmaures Complexe médical l’Hêtrière 3520, rue de l’Hêtrière, suite 103 Saint-Augustin-de-Desmaures Qc G3A 0B4 ENT specialists : 418 614-1665 Audiologists : 418 614-1662 Audioprosthetists: 418 614-1661

Québec • Charlesbourg La Cité Médicale de Charlesbourg 8500, boul. Henri-Bourassa Suite 250, Québec Qc G1G 5X1 ENT specialists : 418 780-3015 Audiologists : 418 780-6270 Audioprosthetists: 418 780-3007 Québec • Lebourgneuf Complexe Vision 725, boul. Lebourgneuf, suite 315 Québec Qc G2J 0C4 ENT specialists : 418 780-3015 Audiologists : 418 780-6270 Audioprosthetists: 418 780-3007 Québec • Limoilou Complexe Santé Synase 1825, boul. Henri-Bourassa Suite 302, Québec Qc G1J 0H4 ENT specialists : 581 814-8901 Audiologists : 581 814-8900 Audioprosthetists: 581 814-8899 Speech-language pathologists: 581 814-8902

Free parking, coupon given at the exit

Québec • Neufchâtel Clinique médicale DuChatel 9465, boul. de l’Ormière, suite 102 Québec Qc G2B 3K7 Audiologists : 418 915-8919 Audioprosthetists: 418 843-5244 Québec • Saint-Sacrement Complexe La Cité Verte 1200, rue des Sœurs-du-Bon-Pasteur Suite 310, Québec Qc G1S 0B1 Audiologists : 581 742-3880 Audioprosthetists: 581 742-6050

Sainte-Anne-de-Beaupré Complexe Santé Côte-de-Beaupré 9745, boul. Sainte-Anne, suite 303 Sainte-Anne-de-Beaupré Qc G0A 3C0 Audiologists : 581 540-3022 Audioprosthetists: 581 540-3021

Centre-du-Québec Drummondville 110, rue Saint-Jean, suite 300 Drummondville Qc J2B 7T1 ENT specialists : 819 857-4777 Audiologists : 819 857-4666 Audioprosthetists: 819 472-7676

Chaudière-Appalaches Beauceville Coop santé Robert-Cliche 463-B, boul. Renault Beauceville Qc G5X 1N5 Audiologists : 581 813-3015 Audioprosthetists: 581 813-3013 Disraeli 1244, avenue Champlain Disraeli Qc G0N 1E0 Audiologists : 581 714-3051 Audioprosthetists: 581 714-3050 Lac-Etchemin Résidence Belvédère du Lac 301, rue du Sanatorium, suite 121 Lac-Etchemin Qc G0R 1S0 Audiologists : 418 228-7071 Audioprosthetists: 581 820-3220

Lévis Complexe Lévis 1 1655, boul. Alphonse-Desjardins Suite 210, Lévis Qc G6V 0B7 ENT specialists : 418 830-5622 Audiologists : 418 830-0987 Audioprosthetists: 418 830-5623 Lévis • Lauzon Complexe Santé Lévis-Lauzon 6750, boul. Guillaume-Couture Suite 102, Lévis Qc G6V 9H4 Audiologists : 581 629-0414 Audioprosthetists: 581 629-0413

Free parking, coupon given at the exit

Lévis • Saint-Romuald Complexe Pôle Sud 1190 A, rue de Courchevel, suite 502 Lévis Qc G6W 0M5 ENT specialists : 418 903-8102 Audiologists : 418 903-8101 Audioprosthetists: 418 903-8100 Lévis • Saint-Jean-Chrysostome Complexe Santé Taniata 700, avenue Taniata, suite 104 Lévis Qc G6Z 2C2 Audiologists : 581 629-0409 Audioprosthetists: 581 629-0408 Saint-Georges 14640, boul. Lacroix Saint-Georges Qc G5Y 7G8 ENT specialists : 418 228-7684 Audiologists : 418 228-7071 Audioprosthetists: 418 228-2970 Sainte-Marie 340, boul. Vachon Sud Sainte-Marie Qc G6E 1X8 ENT specialists : 418 386-3643 Audiologists : 418 386-4426 Audioprosthetists: 418 387-7988 Thetford Mines Place 611 611, boul. Frontenac Est, suite 201 Thetford Mines Qc G6G 6Y7 ENT specialists : 418 755-0176 Audiologists : 418 755-0138 Audioprosthetists: 418 338-8777

Estrie Lac-Mégantic 6246, rue Salaberry Lac-Mégantic Qc G6B 1H8 Audiologists : 819 583-4631 Audioprosthetists: 819 583-6633 Granby 215, boul. Montcalm, suite 130 Granby Qc J2G 5C2 Audiologists : 450 762-2149 Audioprosthetists: 450 762-2148

Sherbrooke Ouest Complexe de la Santé 15, rue J.-A.-Bombardier, suite A200 Sherbrooke Qc J1L 0H8 ENT specialists : 819 780-9747 Audiologists : 819 780-9746 Audioprosthetists: 819 348-4334 Sherbrooke Est Clinique médicale GMA de la Rivière 360, rue Galt Est, suite 102 Sherbrooke Qc J1G 1X9 Audiologists : 819 416-1503 Audioprosthetists: 819 416-1502 Rock Forest 5035, boul. Bourque, suite 101 Sherbrooke Qc J1N 2K6 Audiologists : 873 639-0022 Audioprosthetists: 873 639-0023

Lanaudière Notre-Dame-des-Prairies Centre professionnel des Prairies 449, route 131, suite 205 Notre-Dame-des-Prairies Qc J6E 0M1 Audiologists : 579 841-0051 Audioprosthetists: 579 841-0050 Mascouche 2705, chemin Sainte-Marie Suite 102, Mascouche Qc J7K 1M8 Audiologists : 450 769-9221 Audioprosthetists: 450 769-9220

Laurentides Boisbriand Polyclinique 640 2000, cours Le Corbusier, suite 105 Boisbriand Qc J7G 3E8 Audiologists : 450 437-2442 Audioprosthetists: 450 437-4343 Mirabel Complexe Médical Cité Mirabel 11800, rue de Chaumont, suite 420 Mirabel Qc J7J 0T8 ENT specialists : 579 226-0216 Audiologists : 579 226-0215 Audioprosthetists: 579 226-0214 Saint-Jérôme Polyclinique Saint-Jérôme 200, rue Durand, suite 209 Saint-Jérôme Qc J7Z 7E2 ENT specialists : 450 565-9898 Audiologists : 450 592-0804 Audioprosthetists: 450 592-0801 Sainte-Agathe-des-Monts Résidence des Laurentides 107, rue Principale Est Sainte-Agathe-des-Monts Qc J8C 1J9 Audiologists : 873 228-0082 Audioprosthetists: 873 228-0081

Laval Laval • Chomedey Cité de l’Avenir 1575, boul. de l’Avenir, suite 120 Laval Qc H7S 2N5 Audiologists : 450 934-8362 Audioprosthetists: 450 934-2614 Laval • Chomedey 440 Carrefour Santé 440 4650, Desserte Sud Autoroute 440 Suite 370, Laval Qc H7T 2Z8 ENT specialists : 450 781-4556 Audiologists : 450 687-6897 Audioprosthetists: 450 687-0255

Mauricie Shawinigan 3222, boul. des Hêtres Shawinigan Qc G9N 3B6 Audioprosthetists: 819 539-8666

Valleyfield 1020, boul. Monseigneur-Langlois Suite 200, Salaberry-de-Valleyfield Qc J6S 0M2 Audiologists : 450 747-8651 Audioprosthetists: 450 747-8652 Vaudreuil-Dorion Complexe Santé des Trois-Lacs 65, boul. de la Cité-des-Jeunes Suite 220, Vaudreuil Qc J7V 8C1 Audiologists : 579 217-1236 Audioprosthetists: 579 217-1235

Montréal Montréal • Angus Clinique médicale Angus 2815, rue Sherbrooke Est, suite 250 Montréal Qc H2K 1H2 Audiologists :438 844-8134 Audioprosthetists: 438 844-8133 Préfontaine

Trois-Rivières 1785, boul. du Carmel, suite 245 Trois-Rivières Qc G8Z 3R8 Audiologists : 819 415-2888 Audioprosthetists: 819 378-7477

Montréal • Lachine 2000, rue Notre-Dame, suite 203 Montréal Qc H8S 2G4 ENT specialists : 514 492-1345 Audiologists : 514 492-1344 Audioprosthetists: 514 492-1343

Grand Nord Québécois

Montréal • Notre-Dame-de-Grâce Centre médical Brunswick Glen 5100, boul. de Maisonneuve Ouest Suite 603, Montréal Qc H4A 3T2 ENT specialists : 438 844-5542 Audiologists : 438 844-5543 Audioprosthetists: 438 844-5544 Vendôme

Tel.: 819 378-7477

Montérégie Châteauguay Complexe médical Châteauguay 288, boul. d’Anjou, suite 210 Châteauguay Qc J6K 1C6 ENT specialists : 450 844-6868 Audiologists : 450 844-6858 Audioprosthetists: 450 844-6848 Longueuil 1215, ch. Du Tremblay, door 165 Longueuil Qc J4N 1R4 ENT specialists : 450 448-4244 Audiologists : 450 448-8090 Audioprosthetists: 450 448-4544 Saint-Hubert 4025, boul. Taschereau, suite 1200 Saint-Hubert Qc J4T 2G6 ENT specialists : 450 890-3788 Audiologists : 450 890-3784 Audioprosthetists: 450 890-3781 Saint-Hyacinthe Complexe médical M 1220, boul. Casavant Est, suite 104 Saint-Hyacinthe Qc J2S 0L6 Audiologists : 579 225-7265 Audioprosthetists: 579 225-7264 Saint-Jean-sur-Richelieu 1055, boul. du Séminaire Nord Suite 202, Saint-Jean-sur-Richelieu Qc J3A 1R7 ENT specialists : 579 296-0054 Audiologists : 579 296-0053 Audioprosthetists: 579 296-0052

Pointe-Claire Centre médical Brunswick 955, boul. Saint-Jean, suite 102 Pointe-Claire Qc H9R 5K3 ENT specialists : 514 782-0481 Audiologists : 514 782-0489 Audioprosthetists: 514 782-0482

Head Office Complexe Vision 725, boul. Lebourgneuf, suite 303 Québec Qc G2J 0C4 Tel.: 418 877-7222 Fax: 581 814-6260 Email: info@lobe.ca

Outaouais Gatineau Clinique Delta Santé 444, boul. de l’Hôpital, suite 110 Gatineau Qc J8T 7X6 ENT specialists : 819 243-5259 Audiologists : 819 205-7987 Audioprosthetists: 819 243-5258 Gatineau • Aylmer Carrefour Santé Aylmer 362, chemin d’Aylmer, suite 107 Gatineau Qc J9H 1A6 Audiologists : 819 557-3154 Audioprosthetists: 819 557-3153 Gatineau • Hull Clinique Medigo 165, boul. Saint-Raymond, suite 213 Gatineau Qc J8Y 0A7 ENT specialists : 819 966-3280 Audiologists : 819 966-3281 Audioprosthetists: 819 966-3282

Audiology services offered in the clinics: 0-6 months,

0-99 years

3-99 years, 5-99 years Central Auditory Processing Disorder (CAPD)

Vertigo

Vestibular screening

Metro station Service covered by the RAMQ

Book an appointment:

1 866 411-5623

Saint-André-Avellin CLSC Petite-Nation 14, rue Saint-André Saint-André-Avellin Qc J0V 1W0 Audioprosthetists: 819 243-5258

Montréal • Rosemont— La-Petite-Patrie Polyclinique Maisonneuve-Rosemont 5345, boul. de l’Assomption Suite RC-20, Montréal Qc H1T 4B3 ENT specialists : 438 384-3014 Audiologists : 438 384-3013 Audioprosthetists: 438 384-3012 L’Assomption Montréal • Saint-Laurent Complexe médical Saint-Laurent 1605, boul. Marcel-Laurin, suite 120 Montréal Qc H4R 0B7 ENT specialists : 514 788-7753 Audiologists : 514 788-7752 Audioprosthetists: 514 788-7751 Côte-Vertu Montréal • Saint-Léonard Les Terrasses Langelier 6383, rue Jean-Talon Est Montréal Qc H1S 3E7 Audiologists : 514 788-3738 Audioprosthetists: 514 798-0915 Montréal • Villeray Carrefour Santé Villeray 8560, rue Saint-Hubert, suite 100 Montréal Qc H2P 1Z7 ENT specialists : 438 943-0022 Audiologists : 438 943-0023 Audioprosthetists: 438 943-0024 Crémazie

Lobe continues its mission to be the hearing health and communication reference by being on social media.

Free parking, coupon given at the exit

Hearing health speaks to everyone. Have your hearing checked. Make an appointment for a free* hearing consultation, including a brief evaluation of your hearing.

Marie-Josée Taillefer Ambassador of Lobe Clinics and Hearing Health

*Permanent offer. 18 and over.

on Social Media

1 866 411-5623 / lobe.ca