Issuu

F Y 2025 A N NUAL R EPOR T

VISION Statement

The enduring character of Naples reflects our commitment to protect and enhance the natural environment, and to preserve our small town feel and charm. These features, together with a positive business climate, sustain economic vitality. Residents place a high value on our town’s unique “sense of place”, natural beauty, quality of life, healthy economy, and ethical government; and actively engage and defend them.

CITY OF NAPLES

TABLE OF CONTENTS

Message from the City Manager

Mayor’s Message

City Council

Senior Leadership

Administration & Finance

Community Development

Community Services

Public Works

Public Safety

Hurricane Recovery

Boards & Committees

Staff Directory

FY2025 ANNUAL REPORT

MESSAGE FROM THE CITY MANAGER On February 1, 2025, I assumed the role of City Manager for the City of Naples. I was honored, humbled, and blessed by the support of the Mayor, City Council, City staff, and the residents of this wonderful City. When I accepted this position, I outlined what I deemed were our most pressing issues. At the forefront was addressing expired labor union contracts governing nearly eighty percent of our workforce. These agreements were essential to ensure stability for employees and provide measurable budgetary certainty for long-term planning, all while protecting the City’s most valued asset - its employees. In FY2025, we successfully completed all five union negotiations, securing contracts through FY2027. The City Team and I also recognized the ongoing challenges of recovery from Hurricanes Ian, Helene, and Milton, alongside major public and private projects across the City. These efforts continue to challenge staff and residents, particularly with longer and more impactful projects, including the beach outfall project, beach access and seawall repairs, and the Naples Pier reconstruction. While road closures and construction impacts will remain for some time, the Mayor, City Council and City staff remain committed to working through these challenges on your behalf. Additional details follow in the departmental sections. Perhaps the most important challenge I accepted, with the support of City Council, was providing leadership in establishing a long-term, reliable revenue stream to address our aging stormwater system. Although finalized after FY2025, City Council adopted a plan on December 3, 2025, to increase stormwater rates by 25 percent each year for four years, generating approximately $168 million over the next twenty years. This plan will provide the financial foundation needed to design and build critical stormwater infrastructure system improvements. The transition in leadership was met with support and optimism, and City staff have worked diligently to address these and other issues. This report outlines our accomplishments and the work still ahead, offering an honest assessment of FY2025. It is my honor to serve, and my pleasure to present the FY2025 City of Naples Annual Report. Inside you will find departmental, financial, and organizational information that reflects our progress, challenges, and commitment to delivering on the Naples Vision and making each resident, visitor, and customer proud of this great City. On behalf of the entire Naples Team, we hope you find this report to be informative and encouraging as we look to the future. Sincerely,

Gary Young

City of Naples City Manager 4

CITY OF NAPLES

MAYOR’S MESSAGE

Celebrating community and commitment

On behalf of City Council, it is my honor to reflect on the past year and highlight accomplishments that demonstrate our shared commitment to preserving Naples’ unique character, supporting environmental stewardship, and fostering a vibrant community. Although FY2025 began with unexpected challenges, including the departure of City Manager Jay Boodheshwar and recovery from Hurricanes Helene and Milton, these obstacles reminded us of Naples’ grit, adaptability, and community spirit. In January, City Council unanimously appointed Gary Young as City Manager. With decades of municipal experience, including nearly ten years serving Naples, Mr. Young brings trusted leadership, integrity, and dedication to our city’s future. His intimate knowledge of key projects is in alignment with advancing Council priorities to support long term success. Mr. Young has established the path and financial framework for the City to begin executing the Multi-Basin Implementation Plan, totaling more than $600 million in critical infrastructure improvements, including $280 million projected over the next twenty years. Council advanced important legislative priorities, securing $35.5 million in state appropriations for water quality, flood mitigation, and the Naples Pier, while also advocating for the protection of home rule. The Comprehensive Plan Update process also began, helping to guide smart growth and the preservation of Naples’ charm. This year, we strengthened our city’s foundation through thoughtful preparation and targeted investments. We opened the First Avenue South Parking Garage, approved the Multi-Basin Stormwater Plan, implemented essential water system upgrades, dredged North and South Lakes, and began restoration of thirty beach access points. Council also supported major community initiatives, including the newly completed Sugden Theatre, the Baker Theater and Education Center, and approval of the site plan for the NCH Heart, Vascular and Stroke Institute. Additional efforts, such as the Downtown Traffic Study and early planning for the Miracle Mile, set the stage for future revitalization. These achievements show what can be accomplished when a community works together with integrity and a shared love for Naples. Naples is more than a destination; it is our home. I am deeply grateful to our residents, City Manager Young, City staff, and Council colleagues for their partnership and commitment. Together, we are building a stronger, safer, and more resilient Naples. Sincerely,

Teresa Lee Heitmann Mayor of the City of Naples 6

CITY OF NAPLES

CITY COUNCIL MISSION STATEMENT

The mission of the Mayor and City Council is to preserve the City’s distinctive small-town character and culture through legislative action that restores Naples Bay, protects beaches and other waterways, promotes community sustainability and environmental conservation, establishes more green space, supports public amenities, enhances mobility and public safety, and strengthens the health and vitality of the City. The Office of the Mayor and City Council is the legislative body representing the City of Naples. Naples is governed by a “council-manager” form of government. The City Council consists of a mayor and six Council Members, each receiving a salary and limited benefits. All the powers of the city are vested in the City Council and their actions are governed by the City Charter, City Code of Ordinances, and the General Laws of the State of Florida.

Terry Hutchinson

Ray Christman

Beth Petrunoff

Berne Barton

Linda Penniman

William Kramer

VICE MAYOR

COUNCIL MEMBER 7

CITY OF NAPLES

COUNCIL MEMBER

SENIOR LEADERSHIP In this photo (L to R) phillip pennington chief of fire-rescue

mari gallet

deputy city manager

erica martin

director of planning

stephen beckman director of building

CITY OF NAPLES

chad merritt

stefan massol

andrew hunter

gary young

director of community services

director of information technology services

bob middleton

director of finance

city manager

george yilmaz

director of public works

director of critical infrastructure

charlotte loewel

ciro dominguez

director of human resources

chief of police

“

You can do what I cannot do. I can do what you cannot do. Together, we can do great things. Mother Teresa

CITY OF NAPLES

FY2025 ANNUAL REPORT

The Administration and Finance section encompasses the core internal service departments that strive to support the City’s operational excellence, fiscal stewardship, organizational integrity, and commitment to transparent and responsive government. These teams work behind the scenes to ensure the City of Naples maintains high standards in financial management, workforce development, technology infrastructure, regulatory compliance, strategic communication, and responsible procurement. Together, they provide the foundation that allows every City department to deliver high-quality public services to residents, businesses, and visitors. This section includes the following departments and divisions: Finance Department Human Resources Department Information Technology Services Department Code Compliance Division Communications and Public Outreach Division Purchasing Division Collectively, their missions emphasize accountability, efficiency, innovation, and service. From safeguarding City resources and supporting employees, to maintaining secure and reliable technology, enforcing City codes, engaging the community, and ensuring fair and cost-effective purchasing practices, each plays a vital role in strengthening organizational performance and advancing the City’s long-term goals.

CITY OF NAPLES

ADMINISTRATION & FINANCE

Finance The mission of the Finance Department is to provide City Council, staff, residents, and guests with all municipal financial business needs efficiently and professionally. The department strives to ensure City resources are used appropriately through efficient transaction processing, strong internal controls, and accurate financial information. Guided by excellence, integrity, and dedication, the Finance Department upholds the highest standards in accounting, financial reporting, budgeting, investments, and revenue collection.

All Funds Revenue FY24-25 REVENUE

Adjusted Budget

Unaudited Actuals

Taxes

$57,918,446

$59,650,866

Permits/Fees

$14,255,249

$13,440,090

Governmental

$14,575,562

$69,596,132

Services

$80,483,988

$81,913,512

$932,850

$780,852

Revenue/Transfers

$57,661,516

$66,401,599

TOTAL

$225,827,611

$291,783,051

Fines/Penalties

All Funds Expenses FY24-25 EXPENSES

Adjusted Budget

Unaudited Actuals

Personnel

$74,741,537

$76,951,128

Operating/Maint.

$90,660,044

$80,821,705

Capital Imp.

$185,672,440

$167,155,474

Debt Service

$6,824,256

$4,858,199

Interfund Transfers

$6,044,971

$9,458,629

$363,943,248

$339,245,135

TOTAL

FY2025 ANNUAL REPORT

Outstanding Debt Issuance Balance as of FY24-25 Year End

 2012A Water Sewer Revenue

$1,272,000

 2012B Water Sewer Revenue

$734,000

 2018 Capital Imp. Revenue Note - Station 1

$1,449,041

 2019 Gulf Acres/Rosemary Hts Special Assessment

$2,708,000

 2024 Parking Garage and Pier Reconstruction

$21,453,257

TOTAL

$27,616,298

Interfund Loan | Investment Pool

Balance as of 9/30/25

Security Distribution | Ending 9/30/25

 2017 City Dock Fund

$2,440,000

 2021 East Naples Bay Taxing District

$1,740,000

 2024 East Naples Bay Taxing District

$1,060,000

TOTAL

$5,240,000

CITY OF NAPLES

Investment Allocation

 U.S. Treasury

$127,417,962

 Muni Bonds

$15,170,933

 Corporate Note

$3,358,537

 Money Market Funds

$737,021

 Investment Pool

$29,830,243

 FFIB

$32,223,426

Grants

Fund Name

Sources

Prior Year Grant Award Remaining

2025 Grants Awarded

2025 Grant Revenue Received

2025 Grant Award Remaining

General Fund

FEMA* (State & Federal), Justice Dept., State of FL

$481,329

Building Fund

FEMA (State & Federal)

Street Fund

FEMA, FDOT*

$10,209

CIP*

TDC*

Water Fund

DEP*

$234,184

Beach Fund

FEMA, State Share, TDC

$889,964

$889,963

Solid Waste Fund

FEMA (State & Federal)

$26,312

City Dock Fund

FEMA (State & Federal)

$41,586

Stormwater Fund

State Grants, TDC

$38,150,028

$10,483,825

$4,523,066

$44,110,787

Tennis Fund

FEMA (State & Federal)

$197,698

Tech Services Fund

State Grants

$26,135

Equipment Services Fund

FEMA (State & Federal)

$24,332

$12,415,575

$6,454,816

$44,110,787

TOTALS

*CIP: Capital Improvement Plan, *FDOT: Florida Department of Transportation, * TDC: Tourist Development Council, * DEP: Department of Environmental Protection, FEMA: Federal Emergency Management Agency

Fund Name

Project Name

Amount

General Fund

Venetian Bay Seawall (FDEP L0281)

$3,750,000

Water Fund

Red Tide Septic Tank Mitigation (State LPA0342)

$10,500,000

Water Fund

Red Tide Septic Tank Mitigation (Pending Federal Grant)

$5,000,000

Beach Fund

Enhanced Build of Naples Pier (Pending FWC*)

$5,000,000

Beach Fund

Naples Pier Maintenance Advance (Pending Collier TDC)

$2,200,000

Stormwater Fund

Stormwater Lake Restoration Improvements (State L080)

$1,500,000

Stormwater Fund

Naples Basin 4 Stormwater Design (State L0280)

TOTALS

$550,000

$28,500,000 *FWC: Florida Fish & Wildlife Conservation Commission

The reimbursement grants shown in the table above were appropriated to the City of Naples, but the projects have not commenced. They are not shown in the table of 2025 Grants Awarded and are expected to be included in future year Annual Report totals. ADMINISTRATION & FINANCE | FY2025 ANNUAL REPORT

Utility Billing Operations & Collections Operation/Collection Type

FY22-23

FY23-24

FY24-25

$60,444,770

$66,796,855

$76,639,960

Number of Bills

115,483

120,592

120,566

Number of Total Accounts

18,430

18,435

19,313

Total Amount Outstanding of Billing > 120 Days

661,255

789,587

363,035

756

620

195

Number of Phone Calls

38,250

32,291

33,963

Number of Payments at Counter

13,499

14,007

18,984

Number of Service Orders

14,476

30,132

38,554

Total Amount of Billing

Number of Total Accounts Outstanding > 120 Days

Accounting Receipts

Number

Amount

Expenses

Counter Payments

33,851

$95,393,356

AP Invoices

10,039 $98,846,464

Utility Billing Web Payments

4,115

$2,463,651

P-Cards

6,129

Utility Billing IVR Payments

11,100

$5,618,251

Payroll Checks

15,958 $56,109,228

Parking/BTR Web Payments

1,820

$218,217

Parking/BTR IVR Payments

3,229

$254,523

$3,601,224

Pension Administration FY2023 Active Pension Members and Retirees

FY2024

FY2025

1,127

1,145

1,176

Processed Retirements

Retirement Estimates

Pension Contribution Refund

Beach Parking Administration FY2023

FY2025

Parking Tickets Issued

19,841

15,663

13,698

Parking Ticket Revenue

$794,418

$662,334

$511,779

$1,990,662

$2,724,350

$2,596,953

2,784

6,099

7,844

Meter Collection Beach Parking Passes Issued

FY2024

CITY OF NAPLES

Human Resources The mission of the Human Resources Department is to provide quality, customer-focused services that support the City’s workforce and strengthen its ability to deliver high-quality public service. The department strives to recruit, develop, recognize, and retain top talent while managing all core employment functions, including hiring, training, pay and classification, background checks, disciplinary processes, and employee and labor relations. Human Resources also manages all union contracts and ensures compliance with the City’s Personnel Policies and Procedures. In addition, the Human Resources Director oversees Risk Management and Employee Benefits, both of which operate as Internal Services Funds. Budgeted FTEs (By Dept.) For FY24 - FY25 Department

FTE*

Mayor & Council

City Clerk

City Attorney

City Manager’s Office (CRA, Code)

Ethics Commission

Human Resources

Finance

Planning

Building

Community Services

Police

113

Public Works

174

Fire-Rescue

Information Technology Services TOTAL

10 552

*FTE stands for Full-Time Equivalent

FGCU Career Fair

ADMINISTRATION & FINANCE | FY2025 ANNUAL REPORT

Attrition Rates Since 2014

25%

20.04%

Percent Turnover

20%

15.64%

15% 12.83%

11.88%

10%

13.04%

10.78%

10.67%

7.53%

5% 0%

12.88%

12.24%

11.40%

2014-15

2015-16

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

2022-23

2023-24

2024-25

Fiscal Year

Number of Applications Received

Number of Applications Since 2014 4,870

5,000 4,000

3,861

3,506

3,240

3,000

4,088

4,031

3,847

2,500

3,448

2,292

2,000 1,000 0

2014-15

2015-16

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

2022-23

Fiscal Year

Total Participants by Health Management Category

CATEGORY

TOTAL

 127 - Spot Survey

241

 196 - Final Survey

909

 289 - Marine - Final Survey

188

 525 - Pool - Spot Survey

207

 526 - Pool - Final Survey

369

Planning Department Fiscal Year 2024-2025 Planning Petitions Petition Type

Number

Design Review Board

Zoning Verification

Outdoor Dining

Temporary Use

Site Plan Review

Live Entertainment

Conditional Use

Minor Subdivision

Variance

Nonconformity

Administrative Variance

Text Amendment Requests

Subdivision

Appeal

Fence and Wall Waiver Requests

Parking Allocation

Public Art

COMMUNITY DEVELOPMENT | FY2025 ANNUAL REPORT

Community Redevelopment Agency (CRA) It is the mission of the Naples CRA to guide public and private initiatives in the redevelopment area to facilitate economic development, improve physical characteristics, and encourage investment, thus improving the quality of life for residents of the redevelopment area and the City of Naples. Since the creation of the Naples CRA, the CRA Board over the past 30 years has invested approximately $50,000,000 in public improvements within the Redevelopment Area and the tax base has increased over 1,400-percent from $183,809,274 in 1994 to $2,780,137,215 in 2025. The Naples CRA is a dependent special district created by the Naples City Council in 1994 for the purpose of eliminating and preventing slum and blight, and the preservation or enhancement of the tax base in the redevelopment area. The redevelopment area is comprised of approximately 550 acres with a wide range of residential and commercial properties. Approximately 25 percent of the existing acreage is residential and approximately 75 percent of the existing acreage is non-residential. COMMUNITY REDEVELOPMENT PLAN The original Community Redevelopment Plan (the Plan) was adopted by the City Council in 1994. The Plan was subsequently amended in 2014 and 2021. The Plan is designed to provide a workable program for using public resources to fund redevelopment initiatives and provide a broad vision of those initiatives. The CRA may decide to complete any activity in the Plan; however, the CRA may not undertake any activity that is not in the Plan. The Naples CRA is funded through the Tax Increment Financing (TIF) methodology. Incremental revenue is calculated based on the increase in taxable property values between the “base year” when the Plan was originally adopted, and the current taxable value. The incremental increase is deposited into the Community Redevelopment Trust fund for a steady source of funds to be used to finance the projects and programs identified in the Plan. The tax base for the Naples CRA area when the Plan was originally adopted was $183,809,274. The taxable value for FY2025 was $2,780,137,215 The tax value increased from $2,526,740,694 in FY2024 to $2,780,137,215 in FY2025, a taxable value increase of 10.14-percent. This demonstrates the workable initiatives the CRA has managed to continually protect and increase property values within the CRA area. With thoughtful stewardship of the incremental revenue and the implementation of the Plan, the Naples CRA has achieved significant accomplishments in capital improvements. These improvements encourage investment and facilitate economic development.

CITY OF NAPLES

Total Taxable Property Value Naples Redevelopment Area FY1994 - FY2025 $3.0 B

$2.78 B $2.53 B

$2.5 B $2.06 B

$2.0 B $1.70 B

$1.5 B

$1.31 B

$1.39 B

$1.10 B

$1.0 B

$0.94 B

$0.56 B

$0.5 B $0

$0.69 B

$0.80 B

$183.8 M

FY 1994

FY 2015

FY 2016

FY 2017

FY 2018

FY 2019

FY 2020

FY 2021

FY 2022

FY 2023

FY 2024

FY 2025

COMMUNITY REDEVELOPMENT AGENCY BOARD The City Council sits as the CRA Board. The board meets quarterly with additional meetings scheduled on an as-needed basis. In 2025, the CRA Board included: Chair Raymond Christman, Vice Chair Linda Penniman, Mayor Teresa Heitmann, Vice Mayor Terry Hutchison, Council Member Berne Barton, Council Member Beth Petrunoff, and Council Member Bill Kramer.

COMMUNITY REDEVELOPMENT AGENCY ADVISORY BOARD (CRAAB) The CRAAB was established to assist City Council in its role as the CRA by providing public input, technical advice, and making recommendations including, but not limited to, land use, economic and cultural vitality and diversity, acquisition/condemnation/demolition of properties, funding alternatives, and staffing needs for the CRA. CRAAB members serving in 2025 include: Chair Mary Waller, Vice Chair Anthony Matonti, Natalia Hester, Christopher Shucart, Keith Choff, and Liset Zelaya.

COMMUNITY DEVELOPMENT | FY2025 ANNUAL REPORT

CRA 2025 ANNUAL BUDGET

CRA FY2025 Capital Improvement Projects

The CRA FY2025 budget includes increment revenue of $10,500,085, and interest income of $300,000. The tables below summarize the FY2025 CRA budget. CRA FY2025 Total Budget

1st Ave S, 12th St S, 10th St N Improvements

$3,300,000

Affordable Housing Projects

$4,085,000

Personnel Services

$1,037,630

Naples Design District (41-10) Improvements

$3,000,000

Operating Services

$937,855

6th Avenue North Landscape

$225,000 $400,000

Capital Improvement Projects

$13,932,500

5th Avenue South and Sugden Plaza Design

Bond Sinking Fund

$1,444,971

Land Acquisition

TOTAL

$17,352,956

Community Police Vehicles

$277,500

Baker Park Paver Improvements

$150,000

River Park Pool Improvements

$100,000

Anthony Park Shade Structure Improvement

$50,000

4th Avenue South Garage Paining and Landscape

$345,000

CRA 2025 ANNUAL GOALS In 2025, the CRA continued to initiate the goals outlined in the Redevelopment Plan with a focus on evaluating affordable housing opportunities, designing critical infrastructure, enhancing the quality of life in the Redevelopment Area, and supporting local businesses. Key achievements include: Affordable Housing Initiatives Comprehensive assessment of existing affordable housing and consideration of potential property purchases. Residential Improvement Grants Assistance with funding for the first home elevation in the River Park East neighborhood. Naples Design District Enhancements Refined the design details for the Design Walk pilot project. Public Engagement Actively involved residents, property owners, and merchants to increase public input in redevelopment initiatives. Capital Improvement Projects • Construction of the 1st Avenue South Public Parking Garage. • Design stormwater, utilities, and streetscape improvements for 1st Avenue South, 12th Avenue South, and 10th Street. • Approve a scope of services for design services for stormwater, utilities, and streetscape improvements for 5th Avenue South and Sugden Plaza. • Completion of painting the 4th Avenue/8th Street Public Parking Garage.

CITY OF NAPLES

• •

$2,000,000

Purchase of three police vehicles for the Redevelopment Area Community Police officers. Initiate park improvements for Anthony Park, River Park, and Baker Park.

These efforts prioritize infrastructure, affordable housing, aesthetics, public mobility, and safety, while strengthening the economic vitality of local businesses. The CRA remains committed to collaborating with the public to maintain Naples' exceptional quality of life and provide leadership on critical issues shaping the City's future.

PROJECT HIGHLIGHTS Affordable Workforce Housing The CRA began 2025 by calling a Special Meeting to discuss an opportunity to purchase existing multifamily apartments, known as Stillwater Cove, which have historically provided affordable rents in Naples. A full property evaluation was conducted to determine the existing conditions and future redevelopment potential. The CRA called two Special Meetings and had discussions during regular meetings. The CRA discussed four unique

options to purchase the property and heard public input during each meeting. Upon full consideration, the CRA did not take action to purchase the property. The CRA continues to seek opportunities to preserve affordable housing within the Redevelopment Area.

4th Avenue South/8th Street Public Parking Garage Improvements The 4th Avenue South/8th Street Public Parking Garage was built in 1999. The parking garage regularly goes through evaluations and when necessary, repairs. The most recent evaluation recommended sealing joints and other repairs. That work was completed along with the final phase, painting. This project was well managed over the course of a few weeks with minimal disruption to the public and 5th Avenue South business owners.

1st Avenue South Public Parking Garage During 2025, the construction of the 1st Avenue South Public Parking Garage was completed, and the garage was opened to the public. This public parking garage in the Naples Design District area will support the patrons of the new Gulfshore Playhouse, surrounding businesses, and parks. The CRA’s investment in parking in the Redevelopment Area continues to support and spark property owner investment in redeveloping aging properties.

Before

1st Avenue South, 12th Avenue South, & 10th Street Corridor Design The CRA continued its progress to improve drainage, infrastructure, safety, and aesthetics along 1st Avenue South, 12th Avenue South and the 10th Street in the Naples Design District. During 2025, the CRA provided direction to add significant stormwater improvements to the project. This stormwater design addition implements an identified project within the City’s Multi-Basin Prioritization Plan. The design is expected to be completed in 2026.

After

COMMUNITY DEVELOPMENT | FY2025 ANNUAL REPORT

It is the mission of the Community Services Department to provide the residents of Naples and its customers with exceptional service while serving as responsible stewards of the City’s facilities, parks, beaches, and programs. Vision Statement: The Community Services Department enriches the lives of residents by consistently maintaining a beautiful city and delivering highquality programs, parks, and services that meet the community’s expectations. The Department is organized into four divisions: Administration, Facilities Maintenance, Parks and Parkways, and Recreation. Administration oversees department operations, personnel, long- and short-term planning, community relations, special events, capital projects, and enterprise and special revenue funds, including Beach Fund – Maintenance, CRA – Maintenance, Beach Fund – Naples Pier, Tennis Fund, Beach Fund – Lowdermilk Park, and City Dock Fund. Facilities Maintenance is responsible for the upkeep of Cityowned facilities—including the Naples Pier and city parking garages—and the management of facilities capital projects. Parks and Parkways maintains City beaches, landscaped rights-of-way and medians, and over 21,000 Cityowned trees, develops the Urban Forestry Plan, manages contractor services, and oversees multiple capital projects. Recreation develops and manages a broad range of recreational, athletic, and arts programs, special events, and City recreation facilities, including Anthony Park, Fleischmann Park, Cambier Park, Baker Park, Naples Preserve, River Park Aquatic Center, Norris Center, Naples Dog Park, Lowdermilk Park, River Park, and Seagate Park.

CITY OF NAPLES

Recreation Number of Recreations Programs/ Summer Camps Offered

185

114

COMMUNITY SERVICES

Fleischmann Park

32 River Park

Cambier Park/ Norris Center *Includes performances

Park 20 River Aquatic Center

Number of Program Registrants

2,844

6,462

Cambier Park/Norris Center

Fleischmann Park

714 River Park

*Includes performances

169

River Park Aquatic Center

Number of Rentals

996

Fleischmann Park

River Park

(11 City Sponsored Rentals)

448

Cambier Park/Norris Center

252

Baker Park

River Park Aquatic Center

130

90 Lowdermilk Park

1 Seagate

28 Permits = 190 Days

Beach Ends

FY2025 ANNUAL REPORT

Special Event Information

178

50,000

Special Event Permit Applications Processed

Attendance (Individual, Fireworks, & Parades)

333

Special Event Days Approved

Social Media

383,100

9,600

Reach

Interactions

1,211,100 Views

4,760

Instagram Followers

6,800

Facebook Followers

Parks & Parkways

20,232 Trees Managed

Trees Planted

21.1 Miles

Total Miles of Landscape Medians Maintained

CITY OF NAPLES

Arthur Allen Tennis Center Adult Instructional Clinics

6,548

Adult Private Lessons

3,123

Junior Programming

618

Adult Round Robins

275

Ball Machine Rentals

384

Tennis Racquets Strung

788

Guest Fees Sold Clay In May Events Played

4,738 594

USTA JUNIOR TOURNAMENTS 9 events 608 participants

Naples City Dock FUEL TOTALS

Gasoline (Rec90) 230,248 total gallons sold for $1,112,875 gross revenue Diesel 155,837 total gallons sold for $565,718 gross revenue Total Gallons 386,085 Total Gross Revenue $1,678,594

OCCUPANCY LONG TERM

Recreational (30): 73% Commercial (17): 100%

USTA ADULT TOURNAMENT 1 event 60 participants

TENNIS MEMBERSHIPS City Resident Adult

336

TRANSIENT VISITOR TOTALS

City Resident Junior

City Resident Night

1,693 total nights of transient dockage total revenue $312,280

Non-Resident Adult

71 114

Non-Resident Junior

Non-Resident Night

34 677

158 total nights for the Mooring Field total revenue $3,350

Membership Total

777,450

FY2025 Naples Pier Visitors

COMMUNITY SERVICES | FY2025 ANNUAL REPORT

Major Projects BEACH ACCESS & COASTAL IMPROVEMENTS ADA Improvements Vedado Way Beach Access: Reconstruction of the access to include ADA-compliant parking, wider walking paths, and installation of ADA beach mats. Public Beach Access Reconstruction Project: Reconstruction of 30 public beach accesses damaged by Hurricane Ian, including replacement of benches, bike racks, showers, trash cans, signage, walkways, and vegetation. Designed by Grady Minor; construction by Infinite Construction. The project reached 60 percent completion by the end of FY2025. See Hurricane Recovery section for full project details.

PARKS & RECREATION FACILITIES

Cambier Park Sport Court After

Cambier Park Bandshell Sandblasting & Painting: Rust and aging paint were removed by sandblasting, followed by repainting. Shuffleboard Court Repainting: Courts were resurfaced and repainted due to fading. Bocce Court Reinstallation: New synthetic, regulationsize court installed to replace the court destroyed during Hurricane Ian. Softball Restroom Renovation: Flooring, fixtures, and wall finishes were updated. Sport Court Basketball Court Renovation: Installation of a synthetic system that reduces maintenance and eliminates the need for repainting every three years.

Fleischmann Park Batting Cage Renovation: Deteriorated cages replaced with new nets and synthetic surfacing that allow quicker use following inclement weather.

Cambier Park Bandshell

reducing mud and improving conditions for users.

City Dock Fuel Line & Pump Replacement: Replacement of aging fuel lines and pumps to support safe and reliable dock operations.

Baseball Field Renovations: Removal of infield lips; regrading; application of new dirt and sod; and re-cutting the field to regulation size.

Lowdermilk Park ADA Improvements & Shower Area Renovation: Reconstruction of the shower area to improve ADA compliance, including ramps, new showers, wheelchair storage, and replacement of deteriorating decking with pavers.

Pickleball Shade Structure Installation: New shade structures installed around basketball/pickleball courts.

Landscape Improvements: Replacement of landscaping damaged by Hurricanes Ian and Milton.

Dog Park Water Fountain Pad Installation: Concrete pads with proper drainage installed to replace dirt-area fountains,

Family Restroom Reopening: Conversion of a former storage area into a family restroom following ADArelated facility updates.

CITY OF NAPLES

Security Gate Installation: New gate arms installed at the entry and exit points to allow secure closure after hours and during special circumstances.

COMMUNITY FACILITIES Norris Center Gutter Replacement: Rusting gutters replaced to protect the building. Flooring Replacement: Dance room flooring and subflooring replaced.

Parking Garage Parking Garage at 4th Avenue South & 8th Street South: Please refer to CRA Section for full project details and images. Streetscape & Median Restoration Gulfshore Boulevard North: Medians replanted following landscape damage from Hurricanes Ian and Milton. Kingstown Drive / Rum Row / Gin Lane: Roadway and medians reconfigured due to traffic impacts, followed by new landscaping and irrigation upgrades. Miracle Mile: Replacement of dead plant material and installation of new landscaping from Lowdermilk Park to Mooring Line Drive. Medians in front of Lowdermilk Park reconstructed as part of the park landscape improvement project. Pirates Bight / Seagate Drive: Median and linear park landscapes restored following damage from Hurricanes Ian and Milton. Central Avenue: Median Restoration: Replacement of landscaping and irrigation, installation of new soil, and regrading of medians.

Tree Fill-In Program

make informed decisions on risk management, budgeting, staffing, equipment allocation, long-term planning, and future planting efforts. Tree Fill-In Program: This project expanded the City’s urban canopy by planting new trees and palms that meet ANSI Z60.1 standards and Florida Grades and Standards for Nursery Plants (“Florida Fancy” or “Florida #1”). The contractor is responsible for watering, maintenance, and warranty replacement for one year following installation. Maintenance includes watering, weed control, pest management, and structural support adjustments. Any trees or palms that fail during the warranty period will be replaced at no cost to the City. Lowdermilk Park Landscape Restoration: Landscape improvements in and around Lowdermilk Park, including the Gulf Shore Boulevard median. Work included removing and replacing select landscaping, installing new landscaped bollards within the park, adding curbing in parking islands, and incorporating optional sidewalk connections to existing beach access walkovers. Enhancements included new trees, shrubs, groundcovers, sod, and crushed shells.

Central Avenue Median Restoration

PARKS & PARKWAYS Citywide Tree Inventory Update: Completion of a major update to the citywide tree inventory, a key component of the City’s proactive urban forest management program. The updated inventory provides detailed data on tree conditions and maintenance needs, helping staff

Lowdermilk Park

COMMUNITY SERVICES | FY2025 ANNUAL REPORT

It is the mission of the Public Works Department to provide a secure and reliable infrastructure for the community, fostering innovation in service delivery, with a focus on: Safeguarding public water, sewer, and irrigation systems for resident safety. Maintaining a safe and efficient transportation network, including streets, sidewalks, and signalized intersections. Improving flood protection, water quality, and preserving local waterways. Protecting and restoring natural ecological systems to enhance water quality and overall environmental well-being. Through these objectives, we are committed to delivering efficient, sustainable, and quality services for our city.

CITY OF NAPLES

Major Projects NAPLES BEACH RESTORATION & WATER QUALITY IMPROVEMENT PROJECT UPDATE

PUBLIC WORKS

During FY23-24, City Council awarded a “Construction Manager at Risk (CMAR)” contract for the Naples Beach Restoration and Water Quality Improvement Project (aka Stormwater Beach Outfall Project). The Construction Manager at Risk (CMAR) is a project delivery method in which the City hired a construction manager (CM) to oversee the project from design to construction close-out and deliver it with a Guaranteed Maximum Price (GMP) provided to the City prior to the bid stage. The City issued a Notice-to-Proceed for construction to commence on March 3, 2025. The contractor (Kiewit) immediately mobilized and began construction within the 3rd Street corridor. The project’s schedule is anticipated to be 45-percent complete by the end of the year (2025). Considering the progress of the project, the completion date has been accelerated to March 2027 (approximately 85 days sooner than the original project schedule). This landmark project will significantly enhance water quality through a state-of-the-art stormwater treatment train, improve flood protection, reduce beach erosion, safeguard environmental species, and remove nine unsightly stormwater outfall pipes from Naples' beautiful beaches. Additionally, it will bolster the City’s resilience to climate change and protect our coastal ecosystem. The project will essentially provide a new stormwater collection system that will replace the existing gravity-based stormwater infrastructure between Oleander Drive and 2nd Avenue South. Improvements will also include installation of water quality pre-treatment structures within 78 new curb inlet catch basins, treatment through stormwater best management practices, installation of approximately 6,000 lineal feet of stormwater pipe varying in size from 24 to 54 inches, construction of two (2) diffusion systems, two (2) offshore directionally drilled discharge lines (per location), and two (2) pump stations to move treated stormwater offshore into the Gulf of Mexico. The pump stations will be equipped with emergency standby generators for operating the system during electrical service interruptions. For more information, images, and videos, please visit: NaplesBeachImprovements.com.

FY2025 ANNUAL REPORT

NAPLES BAY RED TIDE SEPTIC TANK MITIGATION PROJECT Design for Phase 2 of the Septic-to-Sewer project began in May 2021 and continued through FY2025. Due to the delays from Hurricanes Ian, Helene, and Milton, as well as the award of grant funding, the design phase is now expected to be substantially complete by the end of 2025. Phase 2 includes unsewered Areas 1, 2, 3, and 6, encompassing approximately 835 properties served by onsite septic systems. The estimated construction cost for the full sanitary sewer system installation is $41 million. Project Areas • Project 1: Located between Solana Road and Cypress Woods Drive, and along Creech Road; includes 285 properties. Estimated construction cost: $14 million. • Project 2: Located between Granada Boulevard and Morningside Lane; includes 297 properties. Estimated construction cost: $13.5 million. • Project 3: Represents the northernmost areas between Milano Drive and Pompei Lane, and from North Alhambra Circle south to Granada Boulevard; includes 253 properties. Estimated construction cost: $13.5 million. Following completion of the utility and stormwater design, the City will publicly bid the project. After consultation with legal counsel and in consideration of assessment procedures and strategic construction sequencing, the project will advance as a single construction effort. Contracting will be executed through a three-party agreement between the City, County, and the selected contractor. This structure enables the City to issue a purchase order for the utility improvements and the County to issue a purchase order for stormwater improvements. Construction is tentatively planned for FY2026-27, pending finalization of grant funding agreements.

Lake Restoration Project

extension to complete these items. In March 2025, City Council also approved a design and permitting contract for the next three lakes scheduled for restoration: Devils, Suzanne, and Forest Lakes. The design phase includes feasibility studies, biological and ecological assessments of existing conditions, bathymetry, and sediment characterization. These efforts are complete, and design plans for all three lakes have reached 60 percent completion. Coordination with impacted residents and the South Florida Water Management District on permitting is currently in progress.

LAKE RESTORATION PROJECT UPDATE

City Council approved a construction contract in June 2024 for lake improvements, with completion anticipated in FY2025-26. The construction phase included hydraulic dredging to remove soft sediment and unconsolidated muck layers accumulated over decades of stormwater runoff; this work is now complete. Additional improvements underway include the installation of best management practice (BMP) devices such as inlet filter baskets, littoral plant shelves, aeration systems, and upgraded water control structures. The contractor has requested a time

CITY OF NAPLES

Lake Restoration Project

OYSTER RESTORATION PROJECT UPDATE The construction phase of this project was completed in May 2024 with the creation of over 33 new oyster reefs at three permitted sites within Naples Bay, Haldeman Creek, and the Gordon River. The monitoring phase continues at our newest reefs located in Haldeman Creek. In May 2025, one-year post-construction monitoring showed great success with a mean oyster density of 1,593 oysters per square meter. As a comparison, mean oyster density on the reference (natural) reefs was 625 oysters per square meter. These numbers show excellent recruitment of juvenile oysters, or spat, onto the created reefs which are comprised of fossilized shell and limestone rock.

Juveniles Settled onto Reef

EAST NAPLES BAY DREDGING AND ROCK REMOVAL PROJECT UPDATE The East Naples Bay Dredging and Rock Removal project continued throughout FY2025. Awarded to Quality Enterprises USA, Inc. in June 2021, the initiative includes dredging and rock removal across canals in partnership with the East Naples Bay Taxing District. During the fiscal year, QE devoted additional staffing and equipment to the process, and the project remains on track for completion prior to June 2026. This project will improve waterway navigation and support the long-term health and functionality of the canal system. Project Progress (as of Week 112 of 143) • 78.3% Complete Based on Schedule • 78.5% Complete Based on Dredging Volume • 16 of 25 Canals Accepted as Complete

East Naples Bay Dredging Project

PUBLIC WORKS | FY2025 ANNUAL REPORT

RESILIENCE ADAPTATION PLAN UPDATE On September 22, 2025, City Council received the City’s Resilience Plan, developed during FY2025. The Plan presents a three-pillar approach with Offshore Protection, Onshore Protection, and Inland Protection to address risks from tropical storms, hurricanes, and long-term sea-level rise. The purpose is to reduce flood risk, protect critical infrastructure, and ensure continuity of essential services through reliable, engineering-based strategies. Development of the Plan involved all City departments as part of TeamCity Resiliency, including Natural Resources, Stormwater, Utilities and Solid Waste, Transportation (Streets and Traffic Operations), Facilities/Community Services, Planning, Building, Technology Services, Public Safety (Police, Fire, and EMS), and Public Engagement. This coordinated effort ensures that resilience planning is integrated across operations, infrastructure, and community outreach. The Plan’s Vision is to implement an effective, threepillar approach to coastal and community resilience. Its objective is to unify offshore, onshore, and inland measures into a layered system focused on actions within the City’s control. The goal is to reduce flood risk, protect infrastructure, preserve beaches, and ensure continuity of essential services—supported by a diversified funding strategy. THREE-PILLAR RESILIENCE APPROACH Pillar I: Offshore Protection (Multi-Agency) • Expansion of the artificial reef program using County C&D reuse materials and engineered reef modules. • Design reefs to dissipate storm surge energy offshore before reaching the beach. • Collaboration with the U.S. Army Corps of Engineers (Vicksburg Research Center), NOAA, FDEP, SFWMD, Collier County, and the TDC. • Reefs will be engineered as offshore energydissipating barriers, modeled through advanced hydrodynamic and seakeeping simulations. Pillar II: Onshore Protection (Multi-Agency) • Beach renourishment with vegetated dunes (in progress), reinforced with native plants and engineered frameworks to stabilize sand and reduce erosion.

CITY OF NAPLES

• Reinforced dunes (in planning) with embedded, invisible structures such as buried seawalls at resilient elevations. • Walkable beach paths and elevated boardwalks integrated into dune systems to preserve public access while providing coastal protection. • Purpose: absorb residual wave energy after offshore dissipation. Pillar III: Inland Protection & Infrastructure Reliability (City-Led) • Public Works - Stormwater Multi-Basin Implementation Plan (in progress): Launch demonstration projects integrating water, sewer, stormwater, and road improvements—designed to provide lifesustaining services during storm surge and king tide events. - Upgrading critical infrastructure including stormwater, water, and sewer systems, along with adjusting road elevations to protect city facilities and private property as recommended in the Multi Basin and Basin IV stormwater evaluation. - NaplesPUR Program (in progress): Comprehensive modernization of aging utilities (water, sewer, stormwater, hydrants, valves, pump stations, power systems, and roads). • Finance & Funding Strategy - As the Resilience Plan evolves, funding will continue to be refined. Through the FY2025– 26 Capital Budget, City Council has begun setting the foundation for investments in these critical improvements.

Permit & Site Plan Reviews Permit/Site Plan Type

Number

Total Site Plan Reviews, Permit Reviews, and Inspections

19,166

Utilities Permit Reviews

511

Utilities Site Plan Reviews/Resubmittals

350

Stormwater Site Plan Inspections

2,023

Stormwater Site Plan Reviews

3,036

Right-of-Way Permit Reviews

3,067

Right-of-Way Permit Inspections

2,036

Right-of-Way/Driveway Permit Administration

6,217

Marine Permits Reviewed & Issued

1,646

Environmental Field Site Visits Amongst All Permit Types

226

Emergency Authorization Field Permits (Hurricane Milton)

Streets & Traffic Division Square Feet (SF) of Sidewalk Repairs/ Improvements

16,177 SF

Pothole Work Orders

Sidewalk Work Orders

Traffic Signal Work Orders

265

Streetlight Work Orders

731

Sidewalk Repairs

Linear Feet (LF) of Road Marking

21,514 LF

• 6th Lane North from 10th Street North to 12th Street North

SF of Asphalt Repairs

29,092 SF

• Old Trail Way from Old Trail Drive to Terminus

ANNUAL STREET PAVING LOCATIONS: • Crayton Road from Neapolitan Way to Pine Ridge Road • 2nd Street South from 5th Avenue South to Broad Avenue South • 12th Street from 1st Avenue South to 1st Avenue North • Tarpon Road from Marlin Drive to Terminus • Regatta Road from Harbour Drive to Anchor Rode Drive • Cutlass Lane from Gordon Drive to Terminus • Coral Drive from Murex Lane to Mandarin Road

• Broad Ave North from 3rd Street North to Palm Circle West • Shell Alley from Gulf Shore Boulevard South to Gordon Drive • Bollard Place from Crayton Road to Terminus • Cove Lane from Gordon Drive to Terminus • 7th Avenue South from East Lake Drive to Park Street • Whispering Pine Lane from Crayton Road to West Boulevard • Neapolitan Lane from Neapolitan Way to Belair Lane • 4th Street South from 14th Avenue South to 8th Avenue South

PUBLIC WORKS | FY2025 ANNUAL REPORT

Utilities-Water & Sewer Divisions Drinking Water Production Performance Measures: Volume Treated Gallons (Annual) 5.584 Billion Gallons Average Daily Demand 15.300 Million Gallons Quality Control Tests Performed (Estimated) 100,000 Wastewater Treatment Performance Measures: Volume of Wastewater Treated (Annual) 2.688 Billion Gallons Reclaimed Water Distributed (Annual) 2.560 Billion Gallons Utilities Maintenance Performance Measures: Sewer Lift Stations (LS) Improved for Efficiency • •

• • •

LS 81 (Forest Lake) and LS 107 (Bailey Lane East) Replaced 22 Lift Station control panels that were damaged during Hurricane Ian. Ten of the 22 control panels were raised above floodplain elevation. Concrete pad and handrail were installed. LS 1 (Public Works North) and LS 8 (13th Avenue North, Lake Park) generators installed as a level of resiliency. LS 12 installed odor control unit. 36” Raw Mains were painted (4 Ariel Crossings).

Water Distribution Performance Measures: Potable Water Meters Changed 5,801 Water Main, Valves, & Service Line Repairs

245

Valves Exercised & Maintained

571

Backflow Devices Tested

670

Service Line Inspections

2,735

CITY OF NAPLES

Solid Waste Division Residential Tons Collected

3,443 Tons

Commercial Tons Collected

13,812 Tons

Roll-Off Tons Collected

5,432 Tons

Horticulture Collected

5,572 Tons

Residential Recycling Tons Collected

2,555 Tons

Cost Per Ton of Waste Disposed

$318 Per Ton

Dollar Bay

Natural Resources Division Water Quality Samples Collected: • • • •

108 48 288 36

Naples Bay / Gordon River Moorings Bay Stormwater Ponds Pump Stations

Equipment Services Division Fleet Fuel Consumption in Gallons (GL) • Unleaded: 159,305 Gal • Diesel: 93,076 Gal Preventative Maintenance / Work Orders

2,498

Stormwater Division Number of Stormwater Repairs

Lineal Feet (LF) of Stormwater Pipe Inspected

9,257 LF

Cleaning & Desilting Storm Sewer Drainage Inlets: • Stormwater Pipes Lined • Lineal Feet of Pipe Cleaned • Catch Basins Serviced • Manholes Serviced • Street Sweeping Miles

2,081 LF 37,012 LF 201 8 3,746

Equipment Services

PUBLIC WORKS | FY2025 ANNUAL REPORT

The Public Safety Section highlights the City of Naples’ commitment to protecting residents, visitors, and property while promoting a safe and secure community. This section includes the Police Department and the Fire-Rescue Department, each dedicated to providing professional, responsive, and highquality services that enhance the well-being and quality of life for all. Together, these departments work to prevent and respond to emergencies, safeguard lives and property, and foster strong community partnerships. The Police Department focuses on law enforcement, crime prevention, and public safety through ethical, community-oriented policing. The Fire-Rescue Department provides rapid, compassionate response to fire, medical, and allhazards emergencies, ensuring the safety and health of the community. Through strategic planning, highly trained personnel, and a commitment to service excellence, the City of Naples maintains a public safety system that residents can trust and rely on.

CITY OF NAPLES

Police It is the mission of the Naples Police Department to protect and serve the community, reduce crime, and enhance the quality of life for all residents. The Department strives to accomplish this through servant leadership, fostering respect, building strong partnerships, and promoting safety for everyone.

Led by the Chief of Police, the Department establishes goals, provides vision and direction, and oversees all essential functions. It is organized into two bureaus, each led by an Assistant Chief. The Operations Bureau includes the Patrol Division, which provides uniformed services, responds to calls for service, conducts officer-initiated investigations, maintains public order, implements crime reduction strategies, and enforces traffic laws. The Criminal Investigations Division conducts detailed follow-up investigations, collects evidence, identifies crime trends, and supports clearance and conviction efforts. Specialty units within the Operations Bureau include Community Policing, Marine Patrol, Traffic Safety, Beach Patrol, and School Crossing Guards. The Administrative Services Bureau manages the Department’s budget and fiscal matters, recruitment and training, internal investigations, records management, facility operations, accreditation standards, and the dispatch of all police and fire calls. Total Police Incidents Handled and Arrests Made

100,000

600 83,848

85,018 76,137

480

79,911

80,000 60,000

360 240

278

318

428

491

535

20,000

120 0

40,000

Incidents Handled

75,323

Arrests Made

PUBLIC SAFETY

The Naples Police Department is guided by core values that shape its conduct and support the achievement of its mission: ethics above all else, service to others before self, quality in all that we do, partnership, empowerment, problem solving, and accountability. The Department safeguards lives and property, reduces criminal victimization and the fear of crime, and promotes public safety and community well-being.

FY 2020-21 Arrests Made

FY 2021-22

FY 2022-23

FY 2023-24

FY 2024-25

Incidents Handled

FY2025 ANNUAL REPORT

Accidents/Traffic Crashes Fiscal Year

Number

FY2020-21

1,115

FY2021-22

1,247

FY2022-23

1,144

FY2023-24

1,150

FY2024-25

940

Average Response Time (In Seconds) From 911 Call to Dispatch Fiscal Year

Seconds

FY2020-21

FY2021-22

FY2022-23

FY2023-24

FY2024-25

Naples Police Department Incoming ECC Phone Calls Answered, 5-year Comparison  Administrative - Intra Departmental

80,000

1,709

2,420

 Non-Emergency

2,648

70,000

1,334

1,251

46,957

46,603

60,000 50,000 40,000

54,076

 911

56,989

52,245

30,000 20,000 10,000 0

16,984

18,449

17,558

14,547

13,737

FY 2020-21

FY 2021-22

FY 2022-23

FY 2023-24

FY 2024-25

Fiscal Year

CITY OF NAPLES

Marine Enforcement

600 500

478

458

400

346

358

323

300

267

229

200

201

170

134

177

115

100

FY 2020-21

FY 2021-22

Marine Vessel Stops

FY 2023-24

FY 2022-23

106

Marine Warnings Issued

FY 2024-25

Marine Cita ons Issued

Traffic Enforcement 25,000 22,567

20,000

Traﬃc Citations Issued

Traﬃc Warnings Issued

Parking Citations Issued

19,836

19,073

15,578

15,000

13,663

10,701

10000

Traﬃc Stops

12,946

13,144

10,282

9,385

7,360

5,000

4,860

5,711

3,797 2,084

6,155

5,473

5,333

FY 2020-21

2,777

2,690

FY 2021-22

FY 2022-23

FY 2023-24

FY 2024-25

Fiscal Year

PUBLIC SAFETY | FY2025 ANNUAL REPORT

Operation Safe Streets TOTAL TRAFFIC STOPS

Number

August 2023 - May 2024

11,105

August 2024 - May 2025

11,124

Traffic Violators Residency Composition

8/01/2024 - 5/30/2025

 City of Naples  Collier County  Florida Resident Other Counties  Out of State  Lee County

Total Group A Offenses

80 60

2024 2025

60 50

40 33

Feb

Mar

Apr

51 45

Oct

Nov

Dec

Jan

May

Jun

Jul

Aug

Sep

Group A Offense Clearance Cleared  Pending Leads 

12% 12%

2025 YTD Incident-Based Reporting

11% 58% 7%

CITY OF NAPLES

63% 37%

Community Events

125

117

Number of Events Number of Hours (does not include time spent planning/setting up/cleaning up)

100 75

1 3

Sc oo Ho ps & op s

1 3

FamSafe ily ty F Fu air nD & ay

Pa ws Fe st

Pa inti the ng w Po ith lice

1 3

l-a Op -Pa era tro tio l-C n ar

Fil

N Nig atio ht nal Ou t

8 8

M wi onda th Ma ys x

C in ooki the es Cla & C ssr op oo s m

ith Coﬀ a C ee op W

zen Ac s Pol ad ice em y

18 2 4

Citi

Ce nte Kic nnia ko l ﬀ

1 2

Tru Hal nk low or ee Tre n at

Rig Do ht Th the ing

TO TA L

Social Media 154,300 Instagram Views

Followers

Facebook: 30,853 Instagram: 5,927

Visits

Facebook: 199,900 Instagram: 20,500

PUBLIC SAFETY | FY2025 ANNUAL REPORT

Fire-Rescue It is the mission of the City of Naples Fire-Rescue Department to provide professional, rapid, and compassionate fire and rescue services that protect and enhance the quality of life for the community. The Department is committed to responding to the needs of residents and visitors with professionalism, integrity, and seamless teamwork, ensuring the health, safety, and well-being of all. Serving a total area of 16.45 square miles with a permanent population of approximately 22,000—growing to over 35,000 during peak winter months—the Fire-Rescue Department operates three strategically located stations to provide prompt and effective service. The Department’s responsibilities include fire suppression, advanced life support medical care, all-hazards and technical rescue operations, aircraft and marine firefighting, search and rescue, hazardous materials response, environmental mitigation, fire investigations, fire prevention, community outreach programs, and emergency management operations. These comprehensive services have earned the City of Naples Fire-Rescue Department recognition as an ISO Class 1 organization, reflecting its excellence in public safety and service.

Fire Call Volume

Total Fire Service Incidents

3,679 3,605 Rescues & Emergency Medical

Fire Service Incidents

PLANS EXAMINERS PREVENTION DATA

Plans Reviewed Special Inspections Consultations Inspections



100 Series - Fires



300-321 Series -EMS



322-381 Series - FD Rescue

353



Airport/Aircraft Calls



400 Series - Hazardous

209



500 Series - Public Assist

712



600 Series - Good Intent

1,398



700 Series - Alarms

1,227



800 Series - Weather

CITY OF NAPLES

78 3,326

FIRE PREVENTION INSPECTIONS

Initial Re-Inspections Special Incoming Reports Consultations Violations Cleared Violations Cited

Mutual Aid/ Dropped Incidents

Number

3,346 61 77 5,346

Number

2,119 2,939 64 69 8 2,581 2,279

Social Media Facebook

Social Media Metrics Instagram

Social Media Metrics

Views Views 74,358

Views Views

439,178

Reach Reach

339,859 Interactions Interactions

29,720

Likes Likes & & Reactions Reactions

Shares Shares

2,560

2024 - 2025 Fiscal Year Oct 1, 2024 – Sep 30, 2025

Comments Comments

25,593

Saves Saves

266

2024 - 2025 Fiscal Year

Watch Watch time time

131d 18h

1,301

Average Average

watch watch time time

33s

Highest Reaching Post — Reel

951.6K

Instagram Views

Viewers Viewers

Highest Reaching Post

44,651

Interactions Interactions

1,015

Likes & Likes & Reactions Reactions

Oct 1, 2024 – Sep 30, 2025

2.8M

Comments Comments

916

Facebook Views

Shares 41 Shares

Saves Saves 1

37K

Facebook Followers

10.5K

Instagram Followers

PUBLIC SAFETY | FY2025 ANNUAL REPORT

Between 2022 and 2024, Southwest Florida experienced five hurricanes: Ian, Idalia, Debby, Helene, and Milton, marking one of the most challenging periods of storm activity in the region’s recent history. While these storms varied in strength and impact, they collectively tested the City of Naples’ infrastructure, emergency response systems, and long-term resilience planning. Hurricane Ian’s landfall on September 28, 2022, as a high-end Category 4 storm brought unprecedented storm surge and flooding to Naples and remains the most significant disaster event in the City’s modern history. Subsequent storms affected the region in different ways. In August 2024, Hurricane Debby brought heavy rainfall, causing moderate flooding throughout the City. On September 26, 2024, Hurricane Helene brought damaging wind gusts, over four feet of storm surge, and more than ten inches of rain to the area. Just thirteen days later, Hurricane Milton made landfall in Siesta Key, generating significant wind gusts and a five-foot surge along our coast. As these storms arrived in close succession, City staff worked diligently to restore essential services, support residents and businesses, and advance recovery projects. The following section outlines the City’s major recovery efforts from Hurricanes Ian, Helene, and Milton, as well as progress made toward strengthening community resilience for future storm seasons.

CITY OF NAPLES

HURRICANE RECOVERY

2nd Avenue South - After Hurricane Ian

PUBLIC BEACH ACCESSES RECONSTRUCTION & BEACH END SEAWALL PROJECTS Hurricane Ian caused severe damage to all 40 public beach accesses in the City, including substantial impacts to five beach ends where storm surge undermined asphalt and compromised seawalls and other structural foundations. In response, the City advanced two major coastal infrastructure efforts: the Public Beach Access Restoration Project and the Beach End Seawall Replacement Project. Together, these projects are designed to improve resilience, address long-term shoreline stability, and restore safe public access to the beach. The Beach End Seawall Replacement Project includes replacing seawalls at the North Lake Drive, 14th Avenue South, and 16th Avenue South beach ends, and constructing new seawalls at the 3rd Avenue South and 15th Avenue South beach ends. City Council awarded the construction contract in May 2025, allowing work to begin immediately. The new seawalls at 3rd Avenue South and 15th Avenue South were completed in September 2025, and the remaining seawall upgrades are substantially complete. The project is on track for final completion by December 1, 2025—226 days ahead of schedule. Once this work is finished, all five beach ends will move into the restoration phase as part of the broader reconstruction effort.

FY2025 ANNUAL REPORT

3rd Avenue South Beach End

The Public Beach Access Reconstruction Project originally focused on rebuilding the Vedado Way access; however, following Hurricane Ian, the scope expanded to include 30 additional beach access points. In FY2025, design was completed, and City Council awarded the construction contract on April 15, 2025. The project emphasizes reducing impervious surfaces, improving environmental resilience, and restoring a more natural character across the sites. Enhancements include new vegetation, hardscape improvements, updated signage, pay stations, waste receptacles, benches, bicycle racks, and upgraded showers and drinking fountains. The contractor has completed approximately 60 percent of the work to date.

CITY OF NAPLES

7th Avenue South Beach End

The following beach accesses are included in this project: Horizon Way

Via Miramar

Vedado Way

7th Ave. N.

2nd Ave. S.

Broad Ave. S.

North Lake Dr.

3rd Ave. S.

13th Ave. S.

6th Ave. N.

4th Ave. S.

14th Ave. S.

4th Ave. N.

5th Ave. S.

15th Ave. S.

3rd Ave. N.

6th Ave. S.

16th Ave. S.

2nd Ave. N.

7th Ave. S.

18th Ave. S.

1st Ave. N.

9th Ave. S.

32nd Ave. S.

Central Ave.

10th Ave. S.

33rd Ave. S.

1st Ave. S.

11th Ave. S.

1900 Gulfshore Blvd. S.

15th Avenue South Beach End

HURRICANE RECOVERY | FY2025 ANNUAL REPORT

8th Ave S - Before Hurrican Ian

8th Ave S - After Hurrican Ian

Lowdermilk Park - Before Hurrican Ian

Lowdermilk Park - After Hurrican Ian

THE NAPLES PIER REBUILD PROJECT Hurricane Ian caused catastrophic damage to the Naples Pier with approximately 460 feet severely compromised and the final 140 feet submerged in the Gulf. Additional damage occurred during Hurricanes Helene and Milton, prompting the City to restrict access to only the restroom buildings and stairways for public safety. In FY2025, the City continued to make progress on all approvals necessary to begin demolition and reconstruction of the Pier. Significant progress has been made toward fulfilling local, state, and federal requirements, including securing the key permits, funding sources, and selecting contractors. The City

CITY OF NAPLES

also continues maintain a very strong, cooperative relationship with Collier County, which is providing funding and temporary use of County facilities essential to the project. The calendar below outlines the efforts throughout the fiscal year: October 2024: The City signs the contract with Shoreline Foundation, Inc. as the General Contractor. November 2024: FEMA concludes final internal determination of Damage Description and Dimensions (DDD) from Hurricane Ian March 2025: Collier County Board of Commissioners (BCC) agrees to temporary use of Bayview Park for staging materials. June 2025: FEMA preliminary cost analysis completed, and both the City and the agency agree on total eligible FEMA funding of $12,667,938 with 90 percent federal share (Ian was a “90%” storm) for $11,401,144. July 2025: U.S. National Marine Fisheries Service completes its review of Pier Project as part of U.S. Army Corps of Engineers (USACE) permit process August 2025: FEMA completes environmental and insurance reviews and sends them to the Large Project Notification queue. September 2025: County BCC approves temporary use of the Jolley Bridge site for staging materials, and U.S. Fish and Wildlife Service finishes its review of the Pier Project as part of USACE permit process Following the close of FY2025, the USACE issued the required permits for the project in October 2025. On December 12, 2025, FEMA officially obligated funding for the pier rebuild and authorized construction to proceed. The City issued a Notice to Proceed to the contractor, Shoreline Foundation, Inc., to begin demolition and reconstruction of the Pier on January 5, 2026. HURRICANE RECOVERY | FY2025 ANNUAL REPORT

BEACH RENOURISHMENT AND DUNE PLANTINGS: Within the City of Naples are eight miles of beach coastline. Through an established partnership, the City maintains 40 public beach accesses and ensures they remain clean and safe for visitors, while Collier County, through Tourist Development Council (TDC) funding, manages the dune systems and beach renourishment along our coast. Following Hurricane Ian, Collier County placed approximately 400,000 tons of sand on City beaches to construct an emergency beach berm intended to restore the protective dune system. Subsequent storm surge from Hurricanes Helene and Milton, however, eroded and flattened much of that berm. In 2025, Collier County continued renourishment efforts by placing approximately 300,000 tons of sand on the Park Shore beaches in January and an additional

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Beach Dune - After Hurricane Ian

45,000 tons on the southern beaches (south of the Pier) in May. After Hurricanes Helene and Milton, a significant amount of clean, displaced sand was also returned to the shoreline to support natural recovery.

Beach Dune - After Hurricane Ian

Through a partnership with Collier County, Naples Botanical Garden, and Florida Gulf Coast University, the City added new native dune plantings to strengthen dune stability and enhance long-term coastal resilience. These plantings help trap sand, promote natural dune growth, support coastal ecosystems, reduce erosion during storms, and protect the public investment in renourishment projects.

HURRICANE RECOVERY | FY2025 ANNUAL REPORT

Board & Committees AIRPORT AUTHORITY The Airport Authority is an autonomous body which oversees operation of the Naples Airport. Robert Burns Terrence Cavanaugh John Crees Rita Cuddihy Kerry Dustin BOARD OF DIRECTORS OF CARVER FINANCE, INC. Provides oversight to the George Washington Carver Apartments. Andrew Cribbs Martin Lamb Lodge McKee

COLLIER COUNTY COASTAL ADVISORY COMMITTEE 9-member board which assists the Board of County Commission (BCC) with its establishment of unified beach erosion control and inlet management programs and advises the BCC and Tourist Development Council of project priorities relating to restoration and protection of shoreline. Joseph Burke Judith Hushon Linda Penniman POLICE OFFICERS’ RETIREMENT TRUST FUND BOARD OF TRUSTEES General administration of retirement system including approval of retirements, investment of assets, and review and recommendation of plan updates. Seth Finman Jerome Fons Erik Noe Sean Phillips John Pluta

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CODE ENFORCEMENT BOARD Decides alleged violations of any codes and ordinances of the City for which there is no criminal penalty and may impose fines for violations and record liens for non-payment of fines. Lee Davidson Mike Faucett Steven Greenwald Gregory Jarrett Henry Johnson John Krol Richard Landuyt Maria Mair Nicholas Spahr COLLIER COUNTY CONTRACTORS LICENSING BOARD The board determines the qualifications for Contractor Certificates of Competency and holds related disciplinary hearings. Jennifer Cassidy Robert Meister III COMMUNITY REDEVELOPMENT AGENCY ADVISORY BOARD Advises the Community Redevelopment Agency by providing public input and technical advice on land use, economic and other issues within the City’s redevelopment district, and reviews certain petitions. Keith Choff Natalia Hester Anthony Matonti Christopher Shucart Mary Waller Liset Zelaya

COMMUNITY SERVICES ADVISORY BOARD Reviews and makes recommendations on issues involving parks and recreation programs, and reviews applicable budgets, capital improvement programs and applicable elements of the Comprehensive Plan. Cassie Barone Suzanne Klym Christina Muracco Laura Oscher Brian Smith Nathaniel Smith DESIGN REVIEW BOARD 5-member board with one alternate which reviews all land use petitions associated with architectural and landscape/architectural plans. Chae duPont Doug Haughey Stephen Hruby James Knafo Sabrina McCabe Irma Sefa EAST NAPLES BAY CITIZENS ADVISORY COMMITTEE This committee makes recommendations to the City Council on a variety of issues within this canal maintenance district such as maintenance dredging, canal cleanup and maintenance of private aids to navigation. Gary Gregg Maarten Heybroek Maria Mair Forrest Milkowski Michael Rinaldi Richard Shanahan

FIREFIGHTERS’ RETIREMENT TRUST FUND BOARD OF TRUSTEES General administration of retirement system including approval of retirements, investment of assets, and review and recommendation of plan updates. John Heinze Mark Hoyt Bill Kramer Adam Nadelman Howard Weiss GENERAL PENSION SYSTEM BOARD OF TRUSTEES General administration of retirement system including approval of retirements, investment of assets, and review and recommendation of plan updates. Berne Barton John Chadwick Ray Dalton Charlotte Loewel Dan Radford Russell Thomas Voncile Whitaker MOORINGS BAY CITIZENS ADVISORY COMMITTEE This committee makes recommendations to the City Council on a variety of issues within this canal maintenance district such as maintenance dredging of canals and waterways, including Doctors Pass, as well as maintenance of aids to navigation. Brian Boland Bill Broderick Jeffery Carrier Cynthia Russell Roy Williams

PLANNING ADVISORY BOARD Reviews a wide range of land use, planning and zoning issues. Daniel Barone Garey Cooper Patrick Coughlan John Crees Gregory Fowler Bill Kapler Andrew Mair Scott Schultz Amy Taylor-Lockhart METROPOLITAN PLANNING ORGANIZATION (MPO) CITIZENS ADVISTORY COMMITTEE (CAC) (CITY/COUNTY) Assists the Metropolitan Planning Organization in the formulation of goals and objectives for improving the urbanized area transportation system, conducts public information programs, and provides for citizens’ review and comment on preliminary findings and recommendations of ongoing transportation efforts. Fred Sasser ETHICS COMMISSION 5-member board that supports the integrity of City government and its decision-making process, builds public confidence in City government, addresses unethical conduct when it occurs, trains, and advises City officials and employees in ethical matters and serves as the guardian of public trust. Linda Black John Cardillo Jessica Douglas Ashley Gerry Paul Perry

FOR MORE INFORMATION: Citizen participation is important in developing the City of Naples’ programs/policies and in providing quality services to the community. For more detailed information or to join one of the committees, visit our website: NaplesGov.com/bc or contact the City Clerk’s Office at 239-213-1015.

CITY OF NAPLES

FY2025 ANNUAL REPORT

Staff MAYOR & CITY COUNCIL Teresa Heitmann Mayor 239-213-1000 mayorheitmann@naplesgov.com Terry Hutchison Vice Mayor 239-213-1005 thutchison@naplesgov.com Berne Barton City Council Member 239-213-1009 bbarton@naplesgov.com Raymond Christman City Council Member 239-213-1035 rchristman@naplesgov.com William “Coach” Kramer City Council Member 239-213-1011 wkramer@naplesgov.com Linda Penniman City Council Member 239-213-1027 lpenniman@naplesgov.com Beth Petrunoff City Council Member 239-213-1004 bpetrunoff@naplesgov.com CITY ATTORNEY Matthew McConnell City Attorney 239-213-1060 mmcconnell@naplesgov.com Andrew Dickman Assistant City Attorney 239-213-1060 adickman@naplesgov.com Ralf Brookes Assistant City Attorney 239-213-1060 rbrookes@naplesgov.com CITY CLERK Patricia Rambosk City Clerk 239-213-1015 prambosk@naplesgov.com Jessica Rosenberg Deputy City Clerk 239-213-1016 jrosenberg@naplesgov.com

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Jessica Hernandez Deputy City Clerk 239-213-1055 jhernandez@naplesgov.com Carmen Hernandez Records & Fiscal Manager 239-213-1021 chernandez@naplesgov.com CITY MANAGER Gary Young City Manager 239-213-1030 citymanager@naplesgov.com Mari Gallet Deputy City Manager 239-213-1029 mgallet@naplesgov.com Bruce Selfon Special Project Manager – Assistant City Manager Project Manager Naples Pier Rebuild 239-213-1030 bselfon@naplesgov.com Kristina Majeski Administrative Manager 239-213-1022 kmajeski@naplesgov.com Monique Barnhart-Tiberio Communications & Public Outreach Manager / PIO 239-213-1001 mbarnhart@naplesgov.com Bill Quinsey Code Compliance Manager 239-213-5032 bquinsey@naplesgov.com Felix Gomez Purchasing & Contracts Manager 239-213-7101 fgomez@naplesgov.com BUILDING Stephen Beckman Chief Building Official / Certified Floodplain Manager 239-213-5020 sbeckman@naplesgov.com Tom Tucker Deputy Building Official 239-213-5047 ttucker@naplesgov.com

COMMUNITY REDEVELOPMENT AGENCY Anita Jenkins CRA Administrator 239-213-1037 ajenkins@naplesgov.com COMMUNITY SERVICES Chad Merritt Director of Community Services 239-213-7111 cmerritt@naplesgov.com Aaron Hopkins Deputy Director of Community Services 239-213-7125 ahopkins@naplesgov.com Travis Delashmet Facilities Maintenance Superintendent 239-213-7114 tdelashmet@naplesgov.com Jim Hodgdon Parks & Parkways Superintendent 239-213-7134 jhodgdon@naplesgov.com Heather Shields Urban Forest Manager - City Arborist 239-213-7136 hshields@naplesgov.com Jason C. Collins Recreation Superintendent 239-213-3054 jcollins@naplesgov.com Mercedes Puente Park Manager - Charlie C. Anthony Park/River Park/River Park Aquatic Center/Seagate 239-213-3036 mpuente@naplesgov.com David Michel Park Manager – Baker Park/Cambier Park/Fleischmann Park/Naples Preserve 239-213-3019 dmichel@naplesgov.com Kevin Walker Tennis Services Manager – Arthur Allen Tennis Center 239-213-3064

FINANCE Stefan Massol Deputy Director 239-213-1821 smassol@naplesgov.com Lisa Douglass Billing and Collection Manager 239-213-1801 ldouglass@naplesgov.com Tom Eaton Accounting Manager 239-213-1817 teaton@naplesgov.com FIRE-RESCUE Phillip Pennington Chief of Fire-Rescue 239-213-4900 ppennington@naplesgov.com Corey Adamski Deputy Fire Chief 239-213-4900 cadamski@naplesgov.com Steven Kofsky Division Chief of Emergency Management 239-213-4900 skofsky@naplesgov.com

INFORMATION TECHNOLOGY SERVICES Andrew Hunter Director of Information Technology Services 239-213-5101 ahunter@naplesgov.com Gregorio Benjamin Deputy Director of Information Technology Services 239-213-4856 gbenjamin@naplesgov.com David Fralick Video Production Manager 239-213-1054 dfralick@naplesgov.com PLANNING Erica Martin Director of Planning 239-213-1041 emartin@naplesgov.com POLICE

Natalie Hardman Natural Resources Manager 239-213-1031 nhardman@naplesgov.com Ben Copeland Budget & CIP Manager 239-213-4705 bcopeland@naplesgov.com Brad Hefner Construction Project Manager 239-213-5005 bhefner@naplesgov.com Miguel Flores Project Manager 239-213-5004 mflores@naplesgov.com Alex Ramos, P.E. Project Manager 239-213-4711 aramos@naplesgov.com Alison Bickett, P.E. Assistant City Engineer 239-213-5014 abickett@naplesgov.com

Ciro Dominguez Chief of Police 239-213-4844 cdominguez@naplesgov.com

Terry Savage Water Treatment Plant Superintendent 239-213-3002 tsavage@naplesgov.com

Tarin Nagel Records & Fiscal Services Manager 239-213-4900 tnagel@naplesgov.com

Robert Montagano Assistant Chief, Administrative Services 239-213-4844 rmontagano@naplesgov.com

Stephen Ray Wastewater Treatment Plant Superintendent 239-213-4732 sray@naplesgov.com

HUMAN RESOURCES

Matthew Fletcher Assistant Chief, Patrol Operations 239-213-4844 mfletcher@naplesgov.com

Kevin Swisher Equipment Services Superintendent 239-213-4740 kswisher@naplesgov.com

Charlotte Loewel Director of Human Resources 239-213-1838 cloewel@naplesgov.com Lori McCullers Deputy Director / Risk Manager 239-213-1833 lmccullers@naplesgov.com Ashley Simek Talent Acquisition Manager 239-213-1843 asimek@naplesgov.com Russell Thomas Employee & Labor Relations Manager 239-213-1808 rthomas@naplesgov.com

CITY OF NAPLES

PUBLIC WORKS Bob Middleton Director of Public Works 239-213-5000 bmiddleton@naplesgov.com

Benjamin Padilla Solid Waste Superintendent 239-213-4766 bpadilla@naplesgov.com

George Yilmaz, Ph.D., P.E., P.H. Director of Critical Infrastructure 239-213-5009 gyilmaz@naplesgov.com Michelle Baines, P.E. Deputy Director of Public Works - Utilities 239-213-4713 mbaines@naplesgov.com

FY2025 ANNUAL REPORT

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