

City of Irving YEAR IN REVIEW
Strategic thinking, planning and management play a strong role in the City of Irving’s organizational culture. The city’s organizational strategy, Future in Focus, consists of five focus areas and 18 operating strategies. Based on input from city leadership and key stakeholders, the plan works in tandem with the city’s five-year capital plans, City Council priorities and annual budgets. Future in Focus encompasses key initiatives that allow the city to stay focused on what matters most: to deliver exceptional services and promote a high quality of life for residents, visitors and businesses.

● Support strategic development and redevelopment including revitalization of targeted areas.
● Support business retention and recruitment.
● Effectively plan and manage land use.
● Market Irving as a destination.
Highlights
Completed the revitalization of Williams Square Plaza
Began the Nursery Road Neighborhood Planning Program to engage residents on their vision for the future
Surveyed the small business community to gather insight for engagement and programs
Initiated the review and updates to the Imagine Irving Comprehensive Plan and Unified Development Code
Irving Convention & Visitors Bureau Sales Department exceeded their annual room night goal with 106,022 room nights booked, reaching 126% of their goal
Irving Convention & Visitors Bureau hosted the USA Triathlon Multisport National Championship Festival, bringing thousands of people to Irving with an economic impact of $1.83 million
Irving brought professional golf back to the city with the debut of the ClubCorp Celebrity Classic tournament at the Las Colinas Country Club
Sold city-owned land for the development of the Heritage Square project, a 194-unit residential project promoting downtown revitalization
By the Numbers

● Hosted 95 live shows at The Pavilion at Toyota Music Factory and approximately 97 live shows at Texas Lottery Plaza
● Hosted 213 events with 189,024 attendees at the Irving Convention Center
● Greater Irving-Las Colinas Chamber of Commerce reported 31 recruitment wins resulting in 5,849 new jobs and more than $506 million in new private investments
● Provided more than $9 million in rental assistance through the U.S. Department of Treasury’s Emergency Rental Assistance Program, assisting 2,217 Irving individuals and 967 households


INVESTMENT SENSE OF COMMUNITY
● Maintain roadways, sidewalks and transportation infrastructure.
● Maintain water, wastewater and drainage infrastructure.
● Provide an adequate water supply now and in the future.
● Support strategic investment in city facilities.
● Provide exceptional recreational, cultural and educational opportunities.
● Actively engage and communicate with the community.
● Foster a culture of diversity and inclusion.
Highlights
Finalized the purchase of 8.74 acres of land for the expansion of Mustang Park
Completed the renovation of Irving’s Heritage Park
Increased Neighborhood Services outreach and added 14 new Neighborhood Associations


Highlights
Completed the fifth year in the Road to the Future initiative and improved 312 Roads – 145 Center Line miles
Begant he $22 million Irving Boulevard reconstruction project – 48% complete
First pilot city to deploy a new wrong way driving detection program with 20 intersection cameras along the SH 183 and SH 161 corridors
Developed and completed key pipeline projects recommended in the strategic Water and Wastewater Master Plans

Renovated the 40-year-old Irving Community Television Network building
Completed construction on a new five-million-gallon water storage tank at the Northgate Pump Station
Completed the first year of water quality sampling and testing required to gain approvals for an indirect water reuse project to supplement Irving’s future water supply
Continued to design and construct the Campion Trail Elm Fork Extension, including trail additions at Oak Meadows Park, Keeler Park and Lanotte Park
Facilitated the 2022 Resident Survey to gauge resident satisfaction
Launched the Irving Ambassadors Program to increase engagement and build resident relationships
Completed year four of Irving 360 Civic Academy
Enhanced the city’s swim lesson program and taught 1,578 classes
Received a $62,445 Texas State Library Archives Commission grant to build out the West Irving Library Makerspace
Completed Senter Park renovations, including improvements to the racquetball court, restrooms, ADA accessibility and more
The Irving Arts Center presented multiple exhibitions and performances to reflect Irving’s diverse population

By the Numbers
● Completed $6.5 million in Parks and Recreation capital improvement projects
● Processed 2,119 open records requests
● Processed 2,217 resident inquiries


By the Numbers
● Completed $59,918,761 in capital improvement projects
● Swept 9,991 miles of streets
● Replaced 3,675 traffic signs
● According to the 2022 Resident Survey, roadway conditions improved by 38% with residents rating them as “good” or “excellent” since the start of the Road to the Future initiative
● Completed $38.7 million in drainage improvements and maintenance projects throughout the city, including Delaware Creek and Wyche Park Detention Pond

● 1,183,620 unique visitors to CityofIrving.org
● 395,895 visits to the libraries
● 3,852 recreation classes offered
● 45,641 rounds of recreational golf were played at Irving Golf Club




20 22 City of Irving YEAR IN REVIEW

● Protect the city’s financial integrity and credibility.
● Recruit, retain and develop a qualified, competent, and diverse workforce.
● Improve efficiency through data, technology, and thoughtful, innovative approaches.
● Ensure government transparency.
Highlights
Passed a structurally balanced budget with a half-cent property tax reduction for FY23
Issued $164 million in Pension Obligation Bonds to stabilize pension obligations for the next 20 years

Saved more than $110 million over time by refinancing existing liabilities at a lower interest rate
Completed the Williams Square and Levy Event Plaza public Wi-Fi projects
Completed phase 1 of the Consolidated Fee Schedule project
Hosted the grand opening of the Public Safety Wellness Unit new office
Created a Data Academy for upskilling employees on the use of data and evidence-based practices
Established the Irving Leadership Education and Development (ILEAD) program to continuously develop effective leaders employed by the city
Implemented a paid parental leave benefit for city employees
Increased Homestead Exemption to $50,000 for Ages 65 and older/Disabled Persons
By
the Numbers
● Continued to meet employee wellness goals by providing 22 Public Safety Wellness Unit trainings to police and fire personnel
● Awarded 33% of contract dollars to Minority/ Women-owned Business vendors
● Modernized records for the city by converting 151,355 microfiche to 2,634,598 images

● Safeguard public safety,

Highlights
Reached $1.128 billion in construction
valuation with 9,148 permits issued
Conducted 7,533 plan reviews, 5,174 health inspections and 29,452 building-related inspections
Awarded more than $250,000 in home repair services to low- and moderate-income families to promote neighborhood vitality
Implemented code enforcement initiatives that promote safe lighting and multifamily property maintenance
Completed the $3.9 million Communications Tower Project for five newly constructed towers that support communications for Public Safety, Traffic Management and Advanced Metering Infrastructure
Added two clinicians and a police officer to the Mental Health Response Team and a new domestic violence field clinician to the Family Advocacy Center
Adopted out 264 animals during the national Clear the Shelters pet adoption event
Created a Homelessness Outreach Team to reduce crime stemming from homelessness in Irving
Received a $100,000 grant from the United States Conference of Mayors to enhance and expand the Police Department’s Shop Talk program

By the Numbers
● Hosted 217 environmental outreach programs
● Average Emergency Police Response Time – 05:53
● 91% of 911 calls answered within 15 seconds
● 315 Fire Safety classes conducted
● Police held 65 Community Engagement events
● 1,843 fire protection plans reviewed
● 22,264 EMS responses
● Collected more than 121 million pounds of trash
● Landfilled more than 368 million pounds of trash
● Diverted 17 million pounds of brush from the landfill
more




Irving's Year in Review, call (972) 721-2521.