2016 Irving Police Department Annual Report

IRVING POLICE DEPARTMENT

Organizations are composed of people, and the more effective those people, the stronger the organization.

– Stephen Covey

SPOTLIGHT ON IRVING

LIFESTYLE

• Upscale housing options

• Low cost of living

• Low property tax rate

• Three symphonies and award-winning theater productions

• Sports and recreation

• State-of-the-art medical centers

AMENITIES

• Four 18-hole championship golf courses

• Three private country clubs

• Home to Four-Star, Five-Diamond Four Seasons Resort & Club Dallas at Las Colinas

• Smithsonian affiliated Arts Center

INTERNATIONAL ACCESS

• Home to Dallas/Fort Worth International Airport

• Commuter rail between Dallas and Fort Worth, with stops in Irving

• Light rail from Dallas to Las Colinas and to Dallas/Fort Worth International Airport

QUICK FACTS

RACE AND ETHNICITY

OUR VISION

Irving will be the model for safe and beautiful neighborhoods, a vibrant economy, and exceptional recreational, cultural and educational opportunities.

OUR MISSION

Protecting our community.

WE VALUE

• Innovation

• Teamwork

• Accountability

• Service

• Commitment

• Trust

• Leadership

• Compassion

• Integrity

MESSAGE FROM THE CHIEF

Dear Irving Community,

On behalf of the men and women of the Irving Police Department (IPD), I proudly present the IPD’s Annual Report for 2016. As with any annual report, the pages are full of facts and details, but the results are made possible through the hard work and dedication of our exceptional employees. By working with city departments, and through partnerships with our community, we experienced another very successful year. This report not only illustrates our results from 2016, but also highlights a number of the strategies and programs we employ to promote the safety and welfare of our community. We understand that the quality of our service depends on continuous evaluation of our strategies and we are pleased to illustrate the results of our efforts.

This report is not about me, but the men and women who represent our department, who day in and day out provide the high quality service our community appreciates. However, after 12 years as Irving’s Police Chief, I announced my retirement at the end of 2016. This annual report is the last that will contain a welcoming note from me. To say that it has been an honor to serve this department and this community does not seem to fully convey my sentiment. In today’s environment, most of us can appreciate how truly critical it is for communities to be blessed with dedicated law enforcement professionals — our way of life depends on it. But it requires much more than that. For police departments to really be effective, the men and women who serve as police officers must also be dedicated to the nobility of their cause and demonstrate their loyalty to the community. I am proud to say that I have been blessed to lead a group of police officers who live by such high principles and are a credit to the profession.

I hope you enjoy reading this report and get a sense of why I am proud of the employees of our police department. I look forward to all they will accomplish in the future.

Sincerely,

Larry Boyd, Chief of Police

POLICE DEPARTMENT BUREAUS

ADMINISTRATIVE SERVICES BUREAU

Commanded by Assistant Chief Bruce Jolley

• Budget Office: Manages the police budget.

• Communications Section: Handles 911 calls and nonemergency calls for assistance.

• Jail Section: Intakes, processes and supervises all prisoners.

• Planning and Research Section: Oversees crime analysis and research functions.

• Property and Evidence Section: Stores and disposes of all evidence and property that comes to the department.

• Training and Personnel Section: Recruits and trains police personnel.

• Records Section: Responsible for storage, retrieval, distribution and retention of police records/reports.

FIELD OPERATIONS BUREAU

Commanded by Assistant Chief Brian Redburn

• Patrol Divisions: Responds to initial investigations of crime and incidents, general traffic enforcement and control, accident investigation and general community needs.

• Special Operations Division: Works special initiatives and assists patrol as needed through specialized units such as Tactical, Traffic, Hit and Run, and the Special Investigations Unit (Vice and Narcotics).

INVESTIGATIVE SERVICES BUREAU

Commanded by Assistant Chief Jeff Spivey

• Community Services Division: Provides direct resources to the community and consists of several sections including Crime Prevention, Neighborhood Resources, Police Athletic League, School Resource Unit, Problem Solving Team, Police Reserves and School Crossing Guards.

• Criminal Investigations Division: Conducts investigations of criminal offenses, including Crimes Against Persons, Forgeries, Property Crimes, Auto Thefts (including Auto Pound Unit), Identity Theft, Pawn Shop Detail, Digital Forensics/Computer Crimes Unit, Gang Intervention Officers, Domestic Violence Investigators and the Family Advocacy Center.

The achievements of an organization are the results of the combined effort of each individual. – Vince Lombardi

ORGANIZATIONAL CHART

POLICE DEPARTMENT BUDGET

$55,996,330

DISPATCHED CALLS FOR SERVICE

An instance where an officer responds to a call and it creates a Computer Aided Dispatch sequence number.

DEPARTMENT ACTIVITY

RECORDS

The records section approved 60,739 reports. The staff also handled 14,016 phone calls and assisted 10,357 people in person. The staff assisted 5,284 citizens or other agencies via email or fax.

PRIORITY 1 RESPONSE TIMES

officer arrives on scene.

JAIL

The jail booked in 7,169 prisoners in 2016. The average daily jail population was 44 people.

COMMUNICATIONS

The communications section received 176,380 911 calls and processed an additional 351,896 calls.

RESULTS AND ACCOMPLISHMENTS

UCR PART 1 CRIME COMPARISON

These crimes include homicide, rape, robbery, burglary, aggravated assault, theft and vehicle theft.

IMPACT CRIME TRENDS AND PROMOTE SAFETY

UNDERCOVER OPERATIONS

The Special Investigations Section conducted 584 covert investigations resulting in the filing of 374 narcotics and 19 vice-related cases. The section followed up on 114 citizen initiated complaints and executed 107 search warrants.

CHILD SAFETY SEAT INSPECTIONS

Irving Police officers and staff from several community organizations co-hosted several child safety seat inspection events at several locations throughout the city. They inspected 176 child safety/booster seats and distributed an additional 213 seats to low-income families.

NATIONAL TAKE BACK INITIATIVE

The Irving Police Department partnered with the Drug Enforcement Administration to provide the public with an opportunity to dispose of unwanted and unused prescription drugs in a safe manner. Irving residents surrendered a total of 738 pounds of pharmaceutical controlled substances for destruction.

BODY WORN CAMERAS

In 2016, approximately 245 officers assigned to various sections including Patrol, Traffic, Tactical, School Resource Officers and Gangs have been issued body worn cameras. The cameras are used during the course of their duties and the video documentation can enhance the investigative process and strengthen an officer’s accountability and credibility when interacting with the public.

TRAFFIC COMPLAINTS

The Traffic Section addresses residents’ traffic concerns by responding to the location and surveying traffic flow patterns, engineering and ordinance compliance within one day of receiving a complaint.

LEXISNEXIS COMMUNITY CRIME MAP

The LexisNexis Community Crime Map resource connects law enforcement with the community to reduce crime and improve public safety. Crime mapping helps the public get a better idea of the crime activity in their area so they can make more informed decisions about how to stay safe. The tool also allows the public to sign up for crime alerts when an offense occurs in their community.

IMPACT CRIME TRENDS AND PROMOTE SAFETY

RED LIGHT CAMERAS

Red Light cameras operate at nine locations throughout the city. For camera locations, visit CityofIrving.org.

FIRST OFFENDER PROGRAM

Nineteen graduates successfully completed the group counseling program Families 4 Change. The ten-week program is based on the premise that family dysfunction is often the catalyst that results in juveniles engaging in delinquent behavior. The juvenile offender, as well as their parent, is required to attend classes where counselors use a holistic approach to addressing dysfunction within the family.

PROBLEM SOLVING UNIT (PSU)

In 2016, the Irving Police Department’s Problem Solving Unit (PSU) shifted its focus to five apartment complexes located in north Irving. These complexes were selected because of their performance in the following areas:

• Total number of calls for service

• Reported Part I crimes

• Reported Chapter 125 offenses

In order to address these issues, a PSU officer was assigned to each complex. These officers partnered with their assigned complexes to establish a positive working relationship with the staff and residents, correct infrastructure issues, identify known offenders, take appropriate enforcement, and improve the overall quality of life in and around these communities.

By the end of 2016, these complexes experienced a combined 44 percent reduction in Part I crimes and a combined 26 percent reduction in the number of police calls for service.

IMPACT CRIME TRENDS AND PROMOTE SAFETY

TEXAS POLICE CHIEF’S ASSOCIATION BEST PRACTICES RECOGNITION PROGRAM

The Irving Police Department is a “Recognized” agency through the Texas Police Chief’s Association Best Practices Recognition Program. The Irving Police Department has participated in the program for multiple years. To achieve recognized status the Irving Police Department had to demonstrate that its policies and practices met “best practice” standards in the field of policing.

NO-REFUSAL INITIATIVES

Throughout 2016, the Irving Police Department participated in several “no refusal” operations to promote responsible driving by all motorists. Statewide “no refusal” initiatives allow officers to bring suspected intoxicated drivers to a location where additional personnel streamline further evidence collection.

• New Year’s Initiative:

17 arrests for driving while intoxicated

4 arrests for various offenses other than DWI

41 citations for various traffic violations

• Spring Break Initiative:

9 arrests for driving while intoxicated

2 arrests for various offense other than DWI

43 citations for various traffic violations

• July 4th Initiative:

12 arrests for driving while intoxicated

53 citations for various traffic violations

• Labor Day Initiative:

6 arrests for driving while intoxicated

1 arrest for various offenses other than DWI

48 citations for various traffic violations

INVOLVE THE COMMUNITY

SUMMER SPORTS PROGRAMS

Summer sports programs were held at two locations in 2016. Sam Houston Middle School hosted the Summer Hoops Program and 945 kids attended. The Summer Kicks Program, held at Irving Schools Stadium, had 1,456 participants. For information on these programs, contact the Community Services Division.

RAPE AGGRESSION DEFENSE (RAD)

The Irving Police Athletic League (PAL) held nine Rape Aggression Defense classes with a total of 228 women participants. The four-day classes are held at the Irving Police Training Academy. Irving Police Officers taught self-defense tactics and techniques focusing on awareness, prevention, risk reduction and risk avoidance. The women later progressed on to basic hands-on defense training. Future classes are being scheduled and will be posted on the Irving PAL Community Outreach webpage, IrvingPal.org.

IRVING CITIZENS POLICE ACADEMY

Four programs were conducted during 2016, including two Hispanic Citizens Police Academies. 97 students participated in the educational program designed to provide the public with a working knowledge of the Irving Police Department’s personnel and policies.

IRVING CITIZENS ON PATROL (ICOP)

ICOP volunteers donated 2,556 hours during 2016. ICOPS actively patrol neighborhoods and report suspicious behavior or criminal activity. Additional duties include traffic diversion, hotel surveillance and vehicle report cards. ICOPS are observers/reporters only and do not become physically involved or place themselves in dangerous situations.

NATIONAL NIGHT OUT

National Night Out has proven to be an effective program to promote neighborhood and police-community partnerships. The event was held the first Tuesday in October and approximately 45 neighborhoods throughout Irving participated. Emergency responders from both the police and fire departments attended various neighborhood events providing residents with valuable information regarding crime prevention and fire safety.

INVOLVE THE COMMUNITY

PUNT, PASS AND KICK EVENT

Irving Police Department hosted the Punt, Pass and Kick competition in August. More than 60 kids participated in this NFL competition, which is part of the NFL’s Play 60 Program. Participation was free and open to children ages 6 to 15.

JUNTOS

Juntos is one of the department’s Spanish-language community outreach programs designed to promote a dialogue with the community through educational opportunities and periodic meetings. During 2016, seven events were held with approximately 2,160 attendees.

BLUE CHRISTMAS

The Irving Police and Fire Departments’ Blue Christmas Project spread cheer during the holiday season. Volunteers from both departments delivered food and toys to more than 1,200 children.

COFFEE WITH A COP

During 2016, the police department held several Coffee with a Cop events at various locations throughout the city. Coffee with a Cop provides citizens with an opportunity to ask questions, voice concerns, and get to know the officers in their neighborhood in an informal and casual setting.

VACATION WATCH

Vacation Watch is a service provided to the residents of Irving while they are out of town. The beat officer will periodically check the residence and conduct a personal follow-up upon return to make sure everything was alright. To request this service, complete the Vacation Watch request form found on the police department’s website.

SHOP TALK

Shop Talk is a community outreach initiative for Irving’s African American residents. Traditionally, barbershops are a place where everyone knows each other and people feel comfortable engaging in open discussions. This informal setting is ideal to discuss police and community interactions openly and in an honest manner. In 2016 the Irving Police Department held several Shop Talks with plans to expand the program in 2017.

INVEST IN OUR PEOPLE

PEER SUPPORT PROGRAM

In 2016, the IPD created a Peer Support Program to assist sworn and non-sworn employees. The goal of the program is to create an environment and a culture that allows everyone the opportunity to reach out for help and know that they will receive the help they need. The Peer Support Team is made up of coworkers, clergy and mental health providers with a primary focus of assisting employees while upholding strict confidentiality and other ethical standards.

PERSONNEL AND TRAINING DIVISION

The Personnel and Training Division is responsible for providing recruitment, hiring, and training of all personnel, sworn and civilian, for the police department. The recruitment of future employees is the responsibility of all current employees, but is managed by the Personnel and Training Lieutenant. The venues chosen must afford the department with the greatest opportunity to find the best and brightest applicants. Department personnel attended 25 recruiting events in 2016, interacting with hundreds of potential applicants.

The hiring process for police officers begins with the administration of a Civil Service exam from which potential police applicants are processed based on how they scored on the exam. During 2016, the department teamed with Human Resources to provide Civil Service Police entrance exams to 321 police applicants. From those applicants, the Personnel and Training Section hired 23 police officers. The process for hiring civilian support staff is different in that a Civil Service exam is not required. These personnel are hired in a more traditional manner. In 2016, 19 civilians were hired into positions including a detention officer, dispatcher and records clerk. These support staff play a vital role in the service delivery the department provides.

The work of the Personnel and Training Section does not stop there. Once hired, all employees, new and incumbent, are required to receive training every year. The Training Section provided close to 24,000 hours of instruction to department personnel. This training covered such topics as Implicit Bias, Blue Courage (reminding officers of the profession nobility), Procedural Justice (the concept of fairness in interactions with the public), Professional Communication, H.A.R.D. concept (motto on working, living, and dying Healthy, Altruistic, Resilient and Dedicated), as well as state mandated training.

IRVING PD

Why Choose Irving?

• Polygraph

• Background investigation

The Irving Police Department has more than 340 officers and consists of two stations, a family advocacy center, a police athletic league and a full-service police academy. Irving is home to more than 230,000 residents and offers a competitive salary and benefits package that boasts a cost of living below the national average. This progressive agency provides a variety of opportunities for career enhancement and promotion.

Transfer Opportunities

Officers are eligible to transfer to a specialized division after completing two years of patrol experience.

• Crime scene • Problem solving team

• DWI • School resource

• Investigations • Tactical

• K9 unit • Traffic

• Narcotics • Training academy

• Neighborhood resource

• Vice

Entry Requirements

• U.S. citizen 21-44 years of age

• High school diploma or GED; 60 hours from an accredited college with a GPA of 2.0 or higher (college exemptions for currently employed police officers and honorably discharged military veterans)

• No class B misdemeanor convictions during the past 10 years

• No class A misdemeanor convictions or higher

Hiring Process

Applicants will complete a civil service exam to determine their ranking on the eligibility list. Additional steps in the process include:

• Physical agility

• Interview board

• Medical exam and drug screen

Training

Irving police officers attend a 21-week basic training academy and a nineweek department-specific training class. After completion, officers are accompanied by a field training officer in the patrol division for 15 weeks. After two years in the patrol division, officers are eligible for transfer or promotion.

Pay Scale

Now Hiring

Average police officer salary is $75,000 (based on salary plus incentive pay for police officers in 2016).

To register for the next Civil Service Test

submit the Preliminary Information Form online at policetexas.org.

Must register for guaranteed admittance. Walk-ins are welcome based on availability.

For more information, call (972) 721-3795 or email policecareers@cityofirving.org.

• Eligibility at 20 years of service at any age or at 60 years of age with at least 5 years of service

• Supplemental Benefit Plan 2.5% employee contribution for supplemental retirement annuity; fund also provides for long-term disability protection and survivor benefits

Annual Vacation and Holidays

• 120 hours of vacation

• 9 paid holidays

• 16 hours of personal leave

• 8 hours unscheduled holiday

• 120 hours of sick leave with unlimited accumulation

• 40 hours of sick leave may be used for family illness

Other Benefits

• Tuition reimbursement

Retirement

The City of Irving participates in the Texas Municipal Retirement System (www.tmrs.org).

• Employees contribute 7%

• City of Irving matches 2 to 1

• Vested after 5 years of service

• 457 Deferred Compensation Plan

• Three health insurance plans

• Life insurance

• Longevity pay $6 per month for each full-year of service

• In-house fitness centers

• Group dental insurance available

• 12-hour shifts

2016 CEREMONY SNAPSHOTS

Alone we can do so little, together we can do so much. – Helen Keller

2016 AWARD RECIPIENTS

Chief’s Unit Award – Office of Media Affairs

SERVICES AND PROGRAMS

The following is a list of services and programs provided by the Irving Police Department. For more information on any of these programs, call the Community Services Division at (972) 721-2544 or visit IrvingPD.com.

• Active Shooter Education (CRASE)

• Campus Crime Stoppers

• Chaplain Program

• Child Safety ID Fingerprinting

• Citizens Handicap Parking Patrol

• Citizens Police Academy (offering both English and Spanish classes)

• Civilian Observation/Rider Program

• Commercial Security Assessment

• Community-One Multifamily Housing Crime Reduction Program

• Crime Watch Meetings

• Crime Stoppers

• Fingerprinting

• “Hero” and Safety Town

• Home Security Assessment

• ID Theft Education

• Irving Citizens on Patrol (ICOP)

• Juntos

• Law Enforcement Explorers

• LexisNexis Community Crime Mapping

• National Night Out

• Neighborhood Crime Watch

• Personal Safety Education

• Police Athletic League (PAL)

• Property Safety Education

• Public Information/Media Relations

• Rape Aggression Defense (RAD)

• Safety Fairs

• Teddy Bear Program

• Traffic Safety Education

• Vacation Watch

• Workplace Violence Education

• Worship Center Safety