CITYCOUNCIL
CITY OF HIGH POINT LAUNCHES CUSTOMER SATISFACTION SURVEY
The City of High Point announced that on March 2, 2026, it began conducting a residential customer satisfaction survey as part of a long-term planning study. The purpose of the survey was to measure customer opinion regarding their public power electric service, as well as communication and program preferences offered by the City of High Point Electric Utilities. To encourage resident participation, individuals who complete the survey and submit the entry form are entered into a raffle for a chance to win a $100 Amazon e-gift card.
“We sincerely value our customers and want to ensure their feedback and preferences are factored into our long-term planning, ” said Tyler Berrier, High Point Energy Director. “This survey is vital in helping us understand customer concerns and priorities and will help guide us in making decisions that best reflect the goals and needs of our customers. ”
CITY OF HIGH POINT LAUNCHES CUSTOMER SATISFACTION SURVEY
The digital survey will be conducted by The Harris Poll, a professional market research firm, from March 2 to April 14.
Customers can access and complete the digital survey via the High Point website, email and social media posts.
As required by the Code of Ethics of the National Council on Public Polls and the United States Privacy Act of 1974, The Harris Poll maintains the anonymity of respondents to surveys the firm conducts. No information will be released that might, in any way, reveal the identity of the respondent to City of High Point.
Kyle Thaggard of High Point 911 was nominated and elected as NC APCO’s 2nd Vice President for the upcoming year, which reflects both his standing in the profession and his record of service. Before this election, he served as a Regional Ambassador for NC APCO and has also contributed on several committees for the North Carolina 911 Board, bringing hands-on operational and statewide policy experience into this new leadership role.
North Carolina APCO is the state chapter of the Association of Public-Safety Communications Officials, the professional group that supports 911 telecommunicators, emergency communications centers, and public safety communications leadership across North Carolina. The 2nd Vice President is generally part of the chapter’s executive leadership track, helping lead chapter business, supporting strategic and committee work, and preparing to advance into higher officer roles in future terms.
High Point 911 says goodbye to one of its own as David Wilson retires on April 1 after nearly two decades of service to our communications center and the community we serve.
David joined the department in 2007 and has been a steady, meaningful presence in our center ever since. He trained and mentored many of the people who make up our team today, and the knowledge and experience he shared along the way continues to influence how we work and who we are. Among his many contributions, David was part of a proud chapter in our agency's history, including our achievement of the APCO Agency Training Program Accreditation.
These kinds of legacies don't retire when the badge comes off. The people he trained carry that forward every day.
We are grateful for everything David has given to this profession and to this community. We hope retirement brings him everything he has earned.
Thank you, David. It has been an honor.
High Point 911 is thrilled to announce the promotion of Amanda Gardiner to Telecommunications Supervisor.
Amanda has been a dedicated member of our team for nine years, and those who have worked alongside her already know what this announcement reflects. She is a leader who has been growing into this role for a long time.
SUPERVISOR
She holds a Bachelor of Science in Criminal Justice from UNC Pembroke and a master’s degree in public safety from Capella University, with a specialization in Criminal Justice. Amanda is also an APCO Certified Communications Training Officer and is currently pursuing her Registered Public-Safety Leader (RPL) designation through APCO, continuing to invest in herself and in the profession she loves.
Communications Center Supervisor and
What set Amanda apart during the promotional process wasn't just her credentials. It was her thoughtfulness, her curiosity, and her clear sense of purpose. She asks the right questions, exercises sound judgment, and has a genuine desire to see the people around her succeed.
We are proud to have Amanda in this role and confident in the positive difference she will make for our team and the community we serve every day.
Congratulations, Amanda. This one is well-earned. Please take a moment to reach out and celebrate her on this exciting next chapter!
The High Point Public Library, in partnership with the High Point Historical Society, presented its first library centennial program on March 18 at the High Point Museum.
The program was a panel discussion entitled, “Ladies Who Lead: High Point’s Educational Pioneers, ” and the panelists were include Mary Ann Hepler, the final president of the High Point Woman’s Club, Raven Jefferson, the founding Executive Director of High Point Schools Partnerships and Vickie Miller, a former Guilford County Schools principal and director of Community Collaboration for Children.
Attendees learned about the High Point Woman's Club and its role in launching the public library in 1926, along with funding and creating many other projects in High Point, including the YWCA, a city cleaning campaign, and a music program in the school system.
The panelists explored how women paved the way for education in the High Point community over its history and examined today's educational landscape and the library's ongoing impact on education.
The link to the recording for this program can be found here: https://www.youtube.com/watch?v=1rdzcgzJv4Q.
Thanks to the High Point Historical Society and the High Point Museum for partnering with us for this program.
The High Point Museum is hosting “High Point Welcomes the World, ” an exhibition exploring the history and impact of the High Point Market. The exhibition is open from March 31 – Oct. 24, 2026.
The exhibition invites visitors to discover the history and unique character of the largest home furnishings trade show in the world. What High Pointers call simply “Market” grew from modest beginnings over a hundred years ago, and “High Point Welcomes the World” highlights some of the companies and people who helped High Point Market become host to thousands of industry and design professionals twice a year.
This exhibition includes photos, brochures, maps and advertisements dating from the Market’s inception until present-day from the Museum’s collection. It will feature a number of Market publications from the 1970s and beyond, while exploring the evolution of showrooms in downtown High Point and spotlighting the industry playmaker, Globe Furniture. The central piece in the exhibition is a portable mural by local artist David Stanley, created for the Market’s centennial celebration in 2009.
“This collection was originally exhibited in early 2021 when our attendance was still low due to Covid concerns, and we were disappointed that more of our community was not able to see it, ” said Museum Director Edith Brady. “We decided to reopen this exhibition with updated photos and additional information for local and High Point Market visitors to explore. ” This exhibit is free to attend for all ages.
HIGHPOINTMUSEUMTOHOST
The High Point Museum will host a dedication ceremony for the America250 – Guilford County Time Capsule on Saturday, April 18. This free event is open to people of all ages and will take place from 2 to 4 p.m. at the museum, located at 1859 E. Lexington Ave.
Visitors won’t want to miss the chance to be part of history. This special event will feature live music, refreshments, a photo booth and a rare opportunity to view some of the items before they are sealed away at the end of the year. The time capsule will remain closed until America’s 300th anniversary in 2076.
The America250 – Guilford County Time Capsule will be housed at the High Point Museum in the High Point Historical Society collections storage area. The America250 –Guilford County Committee is collecting county-specific items for the capsule from community members, businesses and organizations.
“The time capsule is a way for Guilford County residents to speak directly to the future, ” said Museum Director Edith Brady. “The items we collect will tell the story of who we are as a community in 2026 and help future generations understand what life was like here as the nation marked its 250th anniversary. ”
The ceremony will coincide with the Museum’s launch of its Wish Wall, a nationwide project led by Made By Us to collect Americans’ hopes for the future ahead of America’s 250th anniversary. The finished wall will debut in High Point on July 4, 2026
Community members interested in donating items to the time capsule can learn more by visiting the museum’s website at www.highpointmuseum.org.
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Keep High Point Beautiful, operating under the Environmental Services Division of Public Services, hosted the eighth annual Winter Wipeout in the month of February and a portion of March. With winter weather delaying some volunteer efforts this year, we are thankful for everyone who was able to participate. The focus of this effort is to remove litter while vegetation is dormant and items are more visible.
31 volunteers helped remove 951 pounds of trash and 70 pounds of recycling. Volunteers include school groups, faithbased organizations, families, local businesses, and individuals.
LOOSE-LEAF COLLECTION OPERATIONS FOR THE 2025–2026 SEASON
The CoHP street maintenance department successfully completed both the scheduled first and second rounds of citywide loose-leaf pickup, while also addressing the missed leaf work orders received. This final pass allowed crews to capture remaining material, address areas affected by timing, late leaf fall, parked vehicles, or weather-related delays, and provide one last opportunity for residents who were unable to place their leaves out during the scheduled collection periods.
Overall, the loose-leaf collection season was successfully completed, and a total of 3,038.29 tons of leaves were collected.
Great job to the staff and supporting departments for achieving this accomplishment!
Following our fourth round of tours with High Point University students, participants visited the MRF – Materials Recovery Facility and hiked the inactive landfill to see firsthand where waste and recycling go in High Point. These experiences offered a new perspective on the role waste plays in our daily lives. Below are a few photos from the most recent group that toured earlier this month.
Schedule a tour today to ensure that your waste doesn’t just go away…
WITH HUMANRELATIONS
On Thursday, March 12, the Human Relations division hosted the Future Forward Job Expo, our annual teen job fair (previously known as the OpporTEENity Fair).
Despite a very rainy day, hundreds of students from across Guilford County Schools joined us at Truist Point Stadium to meet with nearly 50 local employers hiring full-time, part-time and seasonal workers. Many qualified teens were scheduled for later job interviews, and some employerseven recruited potential hires on the spot.
At the fair, students also had the chance to learn all about both financial literacy (presented by Truliant Federal Credit Union) and important career skills (presented by Junior Achievement of the Triad).The fair was planned in partnership with Guilford County Schools and High Point Schools Partnership.
Members of our Youth Basketball championship teams were guests at a recent Greensboro Swarm game and were excited to be recognized during halftime. Congratulations again to these young athletes and their coaches! For more information on youth athletics offered by High Point Parks & Recreation, please visit: www.highpointnc.gov/pr or call 336.883.3469.
PROMOTIONS
DONALD CLODFELTER
CODE ENFORCEMENT SUPERVISOR TO PLAN REVIEW & PERMITTING
DIVISION MANAGER
ELIZABETH BLANCHETT
LIBRARY ASSISTANT TO LIBRARY ASSOCIATE
MARK WALKER
CODE ENFORCEMENT SUPERVISOR TO INSPECTIONS DIVISION MANAGER
STACEY ALLEN
PERMITS SPECIALIST II TO PERMIT TECHNICIAN SUPERVISOR
STEPHANIE CONOVER
LIBRARIAN I TO LIBRARIAN III
NEW HIRES
ADAM CARMICHAEL IT SYSTEMS ANALYST
AERIELL BLAIS
WELLNESS COORDINATOR
ALONSO ARGOMANIZ
FIREFIGHTER
ASHLEY ALMONTE
TRANSIT OPERATOR I
AUBREE BURROUS-MANNS
POLICE OFFICER
BRYSON WARD
FIREFIGHTER
CARLOS JAUREGUI-ALMAZAN
FIREFIGHTER
ISAAC BAKER
POLICE OFFICER
JAY GEROCK
SIGNAL SYSTEM TECHNICIAN
JOHN PEREZ
FIREFIGHTER
JOSHUA DAVIS
MRF WORKER I
KELLY SMITH
ADMINISTRATIVE SPECIALIST I
NATHAN WHITE
FIREFIGHTER
OSCAR BLACUTT
TENNIS ADMINISTRATOR
PAYMON ARSHAGI
FIREFIGHTER
REX SMITH
CIVILIAN TRAFFIC CRASH INVESTIGATOR
SHERRELLE SANDERS
PARKING ATTENDANT
SIMEON DUNN
PARK ATTENDANT
TANNER LOGAN
FIREFIGHTER
TONYE DOUKPOLAGHA
LIBRARIAN I
URIAH RORIE POLICE OFFICER
WESTIN VESTAL
FIREFIGHTER
