■ Have your SUPERPASS or exact coins ready (no bills or change provided).
■ Step out of the shelter so the driver can see you.
■ Move to the back and leave front seats for seniors and riders with limited mobility.
■ One person per seat.
■ Keep large items, strollers and walkers out of the aisle.
■ Do not chase the bus once it has left the curb.
Your Transit Trip Tools
Plan Your Trip
■ Google Trip Planner: Allows you to map your trip, get walking directions, and see which routes and transfers will get you to your destination.
■ Where's My Ride app: Enter your address, stop, or route to find your nearest bus stop and see estimated bus arrival times.
Bus Tracking
Real-time GPS tracking is available at gpt.mytransitride.com.
Visit cityofgp.com/transit for links to these apps and websites.
Grande Prairie Accessible Transit (GPAT) is a door-todoor service for residents who cannot use regular transit because of physical or cognitive challenges. Check eligibility and apply at cityofgp.com/gpat.
SUPERPASS
What is SUPERPASS?
SUPERPASS is a reloadable smart card for easy fare payment on Grande Prairie Transit.
■ Tap card on reader and a fare will be deducted from your balance.
■ Transfers: A 120-minute transfer is included. Tap again within that time and no fare is deducted.
Purchasing & Reloading
■ In person: City Hall, City Service Centre, Muskoseepi Park (Ernie Radbourne Pavilion), Eastlink Centre, New Horizon Co op Downtown Food Store.
■ Shoppers Drug Mart: Sells pre-loaded cards only (no reloads).
■ Youth SUPERPASS replacements are only available at City Hall.
Register Your SUPERPASS
Register and reload your SUPERPASS online at superpass.cityofgp.com (activation may take 24 to 48 hours). Register to:
■ Track your balance online
■ Transfer your balance to a new card if lost
FAQ’s
What if I lose my SUPERPASS?
Register your SUPERPASS online for protection.
■ If registered: Balance can be transferred to a new card.
■ If not registered: Balance cannot be recovered.
Do I need a new SUPERPASS each month?
No. Keep the same card and reload it with a monthly pass or 10 / 20 / 30 rides.
■ New or replacement SUPERPASS cards cost $5.50.
What data is collected?
SUPERPASS records fare type, travel times, routes and stop use. No personal information is collected or shared. Data is used only in group form for planning.
Need Help?
Contact AccessGP:
■ Call: 311 or 780-538-0300
■ Email: info@cityofgp.com
■ Visit: cityofgp.com/transit
GENERAL INFORMATION
Plan Your Trip
Fare Payment
Payment options:
■ Exact coin fare (no bills)
■ SUPERPASS
Transfers
Transfers are free on GP Transit and valid for 120 minutes. Cash users can request one from the operator and scan the barcode when boarding the next bus. Riders using a SUPERPASS do not need a paper transfer.
Transit Hours
■ Monday–Friday: 6 a.m. to 9 p.m.
■ Saturday: 8 a.m. to 9 p.m.
■ Sunday: 9 a.m. to 6 p.m.
Late Night On-Demand Service
Extends transit service utilizing Community buses which transport people from stop to stop with no transfers.
■ Monday–Saturday: 9 p.m. to 11 p.m.
■ Sunday: 6 p.m. to 8 p.m.
Holiday Service
Service on the following statutory holidays will run on the Sunday schedule:
■ Family Day ■ Labour Day
■ Thanksgiving Day ■ Good Friday
■ Remembrance Day ■ Victoria Day
■ Canada Day ■ Boxing Day
■ Heritage Day
■ National Day for Truth and Recognition
No Transit Service
■ Christmas Day ■ New Year’s Day
Fares
Effective January 1, 2026
Operators may ask for ID to confirm fare category. Prices may change without notice.
* Children five and under ride free.
Free Youth Transit
■ Youth ages 6–17 ride free with a valid Youth SUPERPASS card.
■ Cards are distributed through local schools.
■ Private, homeschooled or non-attending youth can receive a SUPERPASS card at City Hall.
■ Replacement cards cost $5.50 if misplaced.
Assured Income for the Severely Handicapped (AISH)
$10.25 monthly passes are available for qualified AISH recipients at City Hall after the 15 of each month. Bring your most recent AISH statement and one other piece of ID.
IMPORTANT INFORMATION TRANSIT GUIDELINES
■ Pay the correct coin fare or use SUPERPASS. Operators can not provide change.
■ Use respectful behaviour: no foul language, threats, or unsafe actions.
■ No smoking, vaping, alcohol, cannabis, or illegal drugs.
■ Keep aisles clear; stow baggage.
■ Use headphones for audio devices.
Safety & Respect
■ Transit Operators can contact emergency services.
■ Report safety concerns to the Operator.
■ Abusive behaviour toward passengers or staff is not tolerated; privileges may be suspended.
Scan the QR code for transit rules, regulations and conduct.
AccessGP
AccessGP is your one stop source for Transit schedules, routes and rider information.
■ Call: 311 or 780-538-0300
■ Email: info@cityofgp.com
■ Visit: cityofgp.com/transit
Animals / Pets
■ Small fur-bearing and feathered pets in clean, hand held cages allowed.
■ Cages must be on your lap and kept out of aisles.
■ Certified service animals welcome.
■ Operators may refuse travel if a pet is unsafe or uncontrolled.
Bike & Ride
■ All buses have racks for 2 bicycles.
Medical Devices
■ Some electric buses may affect pacemakers or defibrillators.
■ Consult your doctor if concerned.
cityofgp.com/transit
Grande Prairie Transit operates under the Transit System Bylaw C-1282, which outlines rules for safety, conduct and respectful use of the system.
Non compliance may result in fines or loss of service.
Lost & Found
■ Lost something? Riders can self report a lost item on the AccessGP portal at access.cityofgp.com. Provide date, time, route and description.
■ Found something? Please return to the Operator.
■ More details: cityofgp.com/transit
Customer Feedback
■ Share comments or concerns at access.cityofgp.com.
COMMUNITY BUS SERVICES
On-Demand Transit
Details at cityofgp.com/ride
How to Book
You can book an On-Demand trip in three ways:
1. App
Download the Grande Prairie My Ride app to schedule your trip. Then, use the app to:
■ Subscribe to push notifications.
■ Track your bus in real time.
■ Save frequent trips for quick booking.
2. Online
■ Visit gpmyride.app.ridewithvia.com.
3. Phone
■ Call 780-830-RIDE (7433) during these hours:
■ Monday to Friday: 6 a.m. to 11 p.m.
■ Saturday: 8 a.m. to 11 p.m.
■ Sunday: 9 a.m. to 8 p.m.
■ Last booking 30 minutes before end of service.
Booking Details
■ Book up to 3 days before your trip.
■ On day of travel you can ONLY book up to 30 minutes before pick up.
■ Provide your pickup and drop off locations.
■ Select your preferred travel time.
■ Provide extra details if needed (for example: child seat, mobility device, stroller).
■ Arrive on time at the scheduled stop.
■ For trips with multiple transfers, use the “Where’s My Ride” Transit app.
■ Cancel before pickup using the app or by phone.
Frequent Cancellations
Frequent cancellations and no shows will be reviewed and may lead to suspension of service.
Late Night On Demand Service
■ Operates between any two Transit stops in Grande Prairie.
■ Not limited to On-Demand zones.
■ Regular bus fares apply.
Hours
■ Monday to Saturday: 9 p.m. to 11 p.m.
■ Sunday: 6 p.m. to 8 p.m.
How to Book
■ Use the Grande Prairie My Ride app.
■ Or call 780-830-RIDE (7433).
Accessibility Features
■ Wheelchair Access: All On-Demand buses have wheelchair lifts or ramps.
■ Operators secure the wheelchair once onboard.
■ Passengers must be able to board independently or bring an attendant.
■ Courtesy Seating: Reserved at the front for riders with mobility aids, disabilities or strollers.
■ Infant Carriers: Children under 9 kg (20 lbs) must travel in a secured infant carrier, buckled with the seatbelt provided.
■ Strollers: Must be folded and stored while on the bus.
■ Service Animals: Accredited service dogs allowed with a lead and harness.
■ Bikes: Each bus has a rack for two standard bicycles.
ROUTE 1
Town Centre Mall, Highland Park, Mission Heights, Pinnacle / Westpointe, Community Knowledge Campus / Eastlink Centre, Grande Prairie Regional Hospital, Gateway Shopping Centers, Northwestern Polytechnic
1 |
–
ROUTE 2
Town Centre Mall, South on 100 St, Patterson, Highland Park, Community Knowledge Campus / Eastlink Centre
Route 2 | Monday – Friday
Route 2 | Saturday, Sunday & Statutory Holidays
Shoppers Shuttle ROUTE 3
Town Centre Mall, Highland Park, Patterson, Country Club, Community Knowledge Campus / Eastlink Centre, North on
Route 5 | Monday – Friday
Route 5 | Saturday, Sunday & Statutory Holidays
Town Centre Mall, North on 100 St, Prairie Mall, Crystal Ridge, Lakeland Drive / Crystal Lake Drive, Mountview, Hillside
Route 6 | Monday – Friday
Route
6 | Saturday, Sunday & Statutory Holidays
ROUTE 7
Town Centre Mall, ARC Centre / Smith, Creekside / Cobblestone, Ivy Lake, Crystal Heights, Prairie Mall, Mountview, City Hall
Route 7 | Monday – Friday
Route 7 | Saturday, Sunday & Statutory Holidays
ROUTE 8
Town Centre Mall, Farmers Market, Muskoseepi, North on 102 St, Avondale, Prairie Mall, South on 102 St
Route 8 | Monday – Friday
ROUTE 9
Town Centre Mall, South on Resources, Patterson, Poplar Drive, Country Side South, North on Resources
