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OCTOBER 2026

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

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“A globally recognised Security Solutions Specialist delivering service excellence, to our Customers,

A Few Words From Neill Catton, CEO

4-5

01.

Spotlight on Colleague Development

02.

Company Awards and Professional Achievements

03.

Wellbeing and Benefits

04.

Company News

05.

Environmental, Social, and Governance (ESG)

136

06.

Health and Safety

152

07.

Blow Your Own Trumpet

180

Colleagues, and Communities.” 2 22

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

I have written many introductions to our fantastic newsletter, but this one feels different. I, like other members of the team have always treated CIS as my own business, and now, more than ever, that feels like a reality. You can therefore imagine the immense pride I feel when I see the outstanding work our teams and individual colleagues have demonstrated and delivered this quarter.

A few words from Neill Catton, CEO

The content rightly deserves recognition, but the visuals this month also capture the genuine sense of togetherness shared by everyone associated with CIS. It is something we have built and nurtured over many years. Making it happen takes time, consistency of character and, above all, consistent action. I truly believe that if we continue to set our sights high and remain focused on delivering world-leading security, there is no limit to what we can achieve. We will always have competitors, but our ambition must be greater: not simply to keep pace, but to set the standard, shape the future and lead from the front.

Neill 4 4

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

01. SPOTLIGHT ON COLLEAGUE DEVELOPMENT

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

WELCOMING OUR NEW RECRUITS 2026

MONTH

TOTAL OFFERS

JANUARY 2026

107

FEBRUARY 2026

113

MARCH 2026

128

APRIL 2026

117

MAY 2026

NEW STARTERS

344

TUPE

233

INTERNAL MOVES

299

PROMOTIONS

FEMALE PROMOTIONS

JUNE 2026

FEMALE JOB OFFERS

102

JULY 2026

102

SOCIAL VALUES OFFERS

AUGUST 2026

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

DARCIE ALABASTER

SENIOR TALENT RESOURCING SPECIALIST 10

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

THE CROWN ESTATE RECRUITMENT DAY We were pleased to attend the recent Crown Estate Job Fair, where we had the opportunity to meet and engage with a number of local candidates.

We are delighted that the event resulted in three job offers being made, highlighting the success of the day and the value of connecting with local talent.

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CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

ROSIE BRETT - TECHNICAL ADVISOR

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

At CIS, we take pride in the contributions of our work

Offering work experience is about more than just

experience students and the positive impact they have giving students a chance to learn, it’s about opening across our organisation. Their excitement, new ideas,

their eyes to the wide range of career opportunities

and eagerness to learn really make a difference on our

within the security sector. We aim to provide a well-

teams, and we’re here to support them as they take

rounded experience that helps students build a solid

important steps toward their future careers.

foundation for whatever path they choose in the future.

We offer work experience opportunities across a wide range of departments including Human Resources, IT,

We’re proud to have played a part in the journeys of

Sales, Marketing, Intelligence, and Operations, giving

so many talented and enthusiastic individuals through

individuals the chance to explore different career

our work experience programme. To all our past and

paths and discover where their interests and strengths

future students, we wish you every success as you

lie. This hands-on experience across different

pursue your goals!

departments gives students a clear, well-rounded view of how our business works and how every department plays a part in our overall success. Work experience is a vital part of personal and professional development. It helps individuals apply academic knowledge in real-world settings, while building essential skills such as communication, teamwork, and problem-solving. It also provides a clearer picture of workplace expectations and helps shape future career goals.

DARCIE ALABASTER 18

TALENT RESOURCING OFFICER

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

02. COMPANY AWARDS & PROFESSIONAL ACHIEVEMENTS

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

WE ARE PROUD TO CELEBRATE A FANTASTIC SHARED ACHIEVEMENT! The Making London a Living Wage City

campaign has won the Outstanding Campaign Award at the Living Wage Champion Awards 2026. The campaign, led by Citizens UK and

the Living Wage Foundation in collaboration with Mayor of London’s Office, has helped

create meaningful change for workers and

communities across London and has put an

estimated £330 million back into the pockets of low-paid workers.

We are especially proud that our Director of

Payroll & Benefits, Evi Garoufi-London MCIPP has been part of this collective effort. Evi’s

passion and dedication reflects a deep belief in the importance of fair pay, and the impact of collective action.

Evi shares: “This award is a proud

recognition of the collective effort to make

London a fairer place to work. It celebrates the positive impact of the Living Wage movement and the difference fair pay

makes to people’s lives. We’re honoured to play a part in that journey and inspired to keep building on this success.”

Thank you to Gina Rodriguez and Fiona

Gordon for accepting the award on behalf of

the steering group and a huge congratulations to all involved in this incredible campaign.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CIS was proud to support an event that continues to spotlight the contributions of women who go above and beyond every day, often in challenging environments, to keep people and places safe. We were especially proud to cheer on our very own finalists, Samantha English, CCTV Controller, Tanya Mason, Security Officer, and Chiara Lobo, Response Security Officer, consistently going above and beyond in their roles and making a significant contribution to public safety and the wider security profession. Runa Begum, Account Support Manager, shares:

“It was fantastic to see women from across our business,

including Operations, Business Development, Intelligence and our frontline teams, come together to celebrate the

achievements of women in the security industry and the diverse talent within CIS. As we continue to grow, we

are proud to recognise the women whose contributions

help drive our success. A memorable evening filled with great company, entertainment and appreciation for the incredible women shaping our industry. Here’s to our people, our diversity and our continued success.”

A huge congratulations to all the finalists and winners, your stories inspire and elevate the entire security sector.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

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CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CIS Security named 10x finalists at The Security & Fire Awards for Excellence 2026! We are delighted to announce that CIS has been shortlisted as a finalist in 10 categories at The Security & Fire Awards for Excellence 2026, recognising the dedication, expertise and outstanding contributions of our colleagues across the business.

Our finalist categories are: Champion of Champions Award Industry Choice: Best Security or Fire Company

These nominations reflect the hard work, commitment and passion of our teams, whose dedication continues to drive excellence across our organisation and the wider security industry. A huge congratulations to everyone involved in achieving this fantastic milestone. We are incredibly proud to be recognised and look forward to celebrating with our fellow finalists!

Marketing Campaign of the Year Award Outsourced or Contract Security Team of the Year (2 nominations) Security Guarding Company of the Year (Over £30M Annual Turnover) Security or Fire ESG Champion Security Partnering Initiative of the Year – BIDs Partnering Initiative Training Initiative of the Year (2 nominations)

Security Officer of the Year: Omar Ceesay

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

SECURITY OFFICER OF THE YEAR We are incredibly proud to announce that Paddington Square’s Public Realm Supervisor, Omar Singhateh Ceesay, has been named a finalist in the Security Officer of the Year category at The Security & Fire Awards for Excellence 2026. Omar’s place among this year’s finalists is truly well-deserved and a testament to the dedication and passion he brings to his role every day. This recognition is a fantastic achievement and highlights the importance of the professionalism and commitment demonstrated by security professionals across our industry. At CIS, we are proud to celebrate the colleagues who contribute to delivering high standards of service and making a positive difference. Join us in congratulating Omar on this well-deserved recognition!

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

On Friday 24 July, we had the pleasure of attending The City Security Council (CSC) Frontline Awards. Held on International Security Officers’ Day, the event marked a significant milestone as CSC celebrated its very first Frontline Awards ceremony. CIS would like to thank the CSC and all its member companies and sponsors for recognising our amazing frontline colleagues and teams. A huge well done to Lee Davison and Thomas Frimpong on their amazing achievement. Category: Community & Culture - Ambassador for Industry. Lee Davison - WINNER. Nomination: Lee Davison is a truly deserving nominee for the Ambassador for Industry Award, exemplifying how a security professional can transcend the boundaries of a traditional role to embody the highest values of compassion, leadership, and community engagement. Over the past four years, Lee has consistently demonstrated a commitment to service that reflects not only pride in his profession but also a deep understanding of the role security professionals can play in supporting and uplifting the most vulnerable in society. Category - Operational Excellence - Heroic Act/Action in Crisis. Thomas Frimpong - HIGHLY COMMENDED Nomination: Security Officer Thomas Frimpong is a truly deserving nominee for the Heroic Act / Action in Crisis award, having demonstrated exceptional bravery, composure, and life-saving initiative during a critical incident at Glebelands in Hackney. His actions exemplify the vital role security officers play in safeguarding not only property, but human life, and highlight the profound impact a single individual can have in a high-pressure situation. 32

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

We’re incredibly proud to share that CIS Security has been recognised with two fantastic awards at this year’s Reward Strategy Rewards Awards:

BEST COMPANY TO WORK FOR BEST ESG STRATEGY These awards are a wonderful recognition of the people, culture and values that sit at the heart of our business. Evi Garoufi-London, Director of Payroll and Benefits UK and ROI states: “We are incredibly proud to have been recognised as Best Company to Work For, an achievement that reflects the outstanding culture, commitment, and sense of community across our business. This award is a testament to the dedication of our colleagues, managers, and support teams who work tirelessly to create an environment where people feel valued, supported, and empowered to succeed. With nearly 4,000 colleagues across our organisation, this recognition highlights the positive impact of the initiatives, benefits, and development opportunities we continue to invest in. Thank you to everyone who has contributed to making our company such a great place to work.” Our Best ESG Strategy award recognises the work being done to make ESG a meaningful part of how we operate and grow. Jordy Mukudi, ESG Manager, states: “Winning the Best ESG Strategy award is a fantastic achievement for our team. ESG is not a standalone initiative for us, it is embedded within our culture, decision-making and long-term business strategy. This award recognises the passion and commitment of colleagues across the organisation who work every day to drive meaningful and measurable positive impact.” A huge thank you and congratulations to everyone across CIS Security who has contributed to these achievements. Two awards, one incredible team. 36

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

BCO ANNUAL AWARDS 40 Leadenhall has achieved national recognition at the BCO Annual Awards 2026, winning the prestigious Best Customer Experience Award. This recognition is a true reflection of the dedication, professionalism and commitment demonstrated by the Security team every day. As one of the first points of contact for occupiers, visitors and guests, our Security Team plays a vital role in creating a welcoming, safe, and exceptional experience for everyone who comes through our doors. Customer experience is not just about what they do, but how they make people feel and the CIS Security Team consistently goes above and beyond to deliver this. The team recently has faced many incidents such as protesters, but they still manage to maintain an exceptional customer experience to all the occupiers, visitors, and service partners.

Hannah Briffaut 40 Leadenhall Senior Operations Manager “We are absolutely delighted to announce that last night we achieved the BCO national award for customer experience!

AWARD WINNING CUSTOMER SERVICE What the judges said:

We were up against some tough competition but we won and we are over the moon.

“40 Leadenhall sets a global benchmark for customer experience, seamlessly

This is a true testament of all the hard work the team put in every day to deliver exceptional customer service. The whole 40 team played a part in achieving this and we couldn’t be more proud of them.”

Its data-led approach transforms occupier feedback into continuous, meaningful

uniting hospitality, wellbeing, technology and operational excellence through a genuine one-team culture.

improvements, while exceptional amenities and community initiatives create memorable experiences and a strong sense of belonging.

Service partners are fully embraced as part of the customer community.

reinforcing a shared commitment to excellence. Through inclusive design,

thoughtful leadership and genuine care, 40 Leadenhall has created an inspiring workplace where people feel connected and valued.”

Thank you to Rapport & CIS for helping us achieve this award and a huge shout out to Brogan & Marvin who showcased to the judges what world class customer experience looks like

The teamwork, professionalism and commitment to excellence have contributed significantly to the success of 40 Leadenhall and this fantastic achievement. 40

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CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

We are delighted to share that we have achieved Gold standard recognition in the Governmentendorsed Payroll Giving Quality Mark, just one year after joining the scheme. It is a fantastic reflection of our colleagues’ generosity and our shared commitment to supporting charities and communities across the UK. Our Director of Payroll & Benefits, Evi Garoufi-London, shares: “We are proud to have achieved the Payroll Giving Quality Mark, recognising our commitment to promoting workplace giving and making charitable donations simple, accessible, and impactful for our colleagues.” A huge well done to our incredible Payroll & Benefits team for driving this forward and a sincere thank you to everyone who has embraced Payroll Giving. Together, we are helping create a culture of giving that extends beyond our organisation and making a meaningful difference. 42

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CIS is incredibly proud of Shelby Martin for winning the Guest Speaker of the Year Award at the University of Westminster’s Partnership and Impact Awards! Shelby made an outstanding contribution to the University of Westminster’s South Asian student community through her participation in the How to Find Your Next Career Opportunity panel. Despite it being her first panel event, Shelby immediately connected with students through her warmth and practical advice, sharing valuable insights into job applications, networking and career development. What truly set Shelby apart, was the support she offered beyond the panel. She took the time to speak with students individually, providing tailored guidance and encouragement. She even continued to support a recent graduate who was struggling with confidence and finding employment, offering advice on entering the security sector and personally following up with further career guidance. Shelby’s willingness to go above and beyond, combined with her genuine passion for helping others succeed, has made a lasting impact on students and graduates across the Westminster community. As Shelby said: “Receiving the Guest Speaker of the Year Award from the University of

Westminster was a proud achievement and a testament to the value of

knowledge sharing and mentorship. I am grateful for the opportunity to

engage with students, contribute to their development, and support the next generation of professionals.”

Congratulations, Shelby! Your generosity and commitment to supporting

the next generation make us incredibly proud to have you as part of the CIS Family.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CIS COLLEAGUES RECEIVE UNIVERSITY OF WESTMINSTER VICE-CHANCELLOR’S AWARD Three members of the CIS Security team at

again recognising his special and distinctive

the University of Westminster have received

contribution to the University. The University

Vice-Chancellor’s Awards, recognising their

describes its Vice-Chancellor’s Awards as

outstanding contribution to the University:

an opportunity to recognise and honour the outstanding achievements, hard work and

Kwasi Addai, Security Officer, at

dedication of colleagues (as per Agenda - Vice

Marylebone, University of Westminster

Chancellors Award)

Kwasi has received a Vice-Chancellor’s Award as part of the team recognised for

Having three CIS Security colleagues

their contribution to the successful opening

recognised through the University’s

and first few months of the University’s new

Vice-Chancellor’s Awards is a fantastic

Zone29 building.

achievement and a great reflection on the wider CIS team at Westminster. It is

The University’s nomination specifically

particularly pleasing that this recognition

highlighted Kwasi’s contribution as the

has come directly from the client and

security and reception colleague whom every

acknowledges the contribution our

building user meets on arrival. Having been

colleagues make to the wider University

at Zone29 since the day it opened, he was

community, beyond their core security

praised for welcoming visitors, colleagues

responsibilities.

and students with a smile, adapting to the new building and consistently delivering

The awards ceremony took place on Monday

outstanding customer service.

5 October 2026 at The Hideaway, 309 Regent Street, and I have attached the University’s

Justin Luntala, Site Security Supervisor,

event agenda for context.

New Cavendish Street, University of Westminster.

The ceremony includes both group and

Justin has received an individual Vice-

individual badge presentations and

Chancellor’s Award following a personal

photographs, so we should also have some

nomination by the University’s Vice-

suitable photographs following the event

Chancellor, Professor Peter Bonfield,

which I would be happy to share for any

recognising his special and distinctive

newsletter article or other communications.

contribution to the University. I thought it was important to share this with Jonathan Ogboji, Site Security Supervisor,

you, as recognition of this level from one of

Regent Street, University of Westminster.

our clients is something worth celebrating

Jonathan has also received an individual

internally, and most importantly gives us

Vice-Chancellor’s Award following a personal

an opportunity to recognise Kwasi, Justin

nomination by Professor Peter Bonfield,

and Jonathan for the contribution they are making every day.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

03. WELLBEING AND BENEFITS

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

PAYROLL & COLLEAGUE BENEFITS

WEDDING BONUS

Evi, Casey, Aleks, Cheryl, or Simeon, will be sending out tips and reminders on all things payroll!

Wedding bonus is a monetary gift provided by us to colleagues who are getting married. It’s our way of giving to your wonderful occasion and helping towards wedding expenses.

Welcome to our Payroll & colleague Benefits Corner news!

PAYROLL UPDATE Payroll & Benefits Roadshow: We have already conducted 192 site visits and we only have 31 to go!

ELIGIBILITY: f Notify your line manager and relevant departments of your wedding day. f Line manager approves. f We then review and proceed to add the bonus within your next pay packet.

EVI GAROUFI-LONDON

DIRECTOR OF PAYROLL AND BENEFITS UK AND ROI

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CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

At CIS, we took a moment to appreciate the critical role payroll plays in the success of every organisation. Led by The Chartered Institute of Payroll Professionals (CIPP), this week shines a light on the professionals who ensure that people are paid correctly, on time, and with care, helping to keep businesses compliant, efficient, and people-focused. A very special shoutout to our wonderful Evi GaroufiLondon MCIPP and her brilliant team, whose incredible hard work, attention to detail, and unwavering dedication have shaped our Payroll Department into the highperforming, trusted unit it is today. Payroll may happen quietly in the background, but its impact is felt across every corner of the business and we are truly grateful for everything the team does to support our colleagues on the frontline and beyond.

Thank you, Evi and team. You are at the heart of what makes CIS thrive.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

Remember what you access now comes from your next pay

Getting the most from PayWise+ gives you a range of tools to help you understand your earnings, build savings, make your money go further and access financial guidance and support. You also have the option to access a proportion of wages you’ve already earned before payday when you need some extra flexibility.

Here are some simple ways to get the most from your PayWise+ benefit: Keep track of what you’ve earned Use Track Your Earnings to see how your earnings are building throughout the pay period, alongside information about the shifts you’ve worked. Having greater visibility of your earnings can help you better understand your pay and make more informed decisions about your money.

Start building a buffer with Saving Pot

Putting even a small amount aside regularly can add up over time. Your Saving Pot makes it easy to save from your salary and start building a financial buffer, whether that’s for unexpected costs or something you’re saving towards. Your savings remain accessible, so they’re there when you need them.

Make your money go further with Vouchers

Before making an everyday purchase, check whether there’s a discounted voucher available through PayWise+. You can save on purchases with participating retailers, helping you get a little more from money you were already planning to spend. There’s no transaction fee when using the voucher feature, and participating retailers offer discounts to help your money go further.

Ask Penny when you have a financial question

Penny gives you a confidential place to ask financial questions and access general guidance and signposting. Whether you have a question about budgeting, saving or another money matter, Penny can help you explore useful information and point you towards relevant support. You can also access additional financial wellbeing content and support through Thrive.

Earned Wage Access changes when you receive some of your earnings; it doesn’t give you additional pay. Any wages you access before payday, along with the applicable transaction fees, will be reflected in your next pay. Keeping this in mind can help you understand what to expect when your normal payday arrives.

Know the fee before you confirm A transaction fee applies each time you use Earned Wage Access. Before confirming a withdrawal, PayWise+ will show you how much you can access and the applicable transaction fee, so you can see the cost before deciding whether to continue. Keep in mind that earned wage resets to 0 every 1st of the month.

Consider fewer withdrawals Because a transaction fee applies each time you access earned pay, making several smaller withdrawals can mean paying multiple transaction fees. If you know you need to access some of your earned pay, consider whether one or two withdrawals for the amount you need could work better. This can help reduce the total transaction fees you pay.

8 Check your history The History section in PayWise+ keeps a record of your previous Earned Wage Access transactions. Before making another withdrawal, it’s worth checking your History to see how much you’ve already accessed during the current pay period and the fees associated with those transactions. This can help you make an informed decision about whether, and how much, you want to access next.

Need some extra support PayWise+ gives you a range of tools designed to support your financial wellbeing and provide additional flexibility over wages you've already earned. Earned Wage Access isn't a debt solution or a replacement for professional financial support.

Further advice: 0845 345 3300 paywiseplus@theaccessgroup.com www.theaccessgroup.com

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

COLLEAGUE BENEFITS CIS offers amazing colleague benefits. From tax-free bike purchases to huge restaurant & takeaway discounts with TasteCard, dental & optical plans with HSF and high street savings that make a difference to every pocket! CIS has it all! Our extensive colleague benefits collection can be found under The Hub, and it is best to visit using a desktop version of a PC rather than a phone as this way it is easier to navigate through the different benefits.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

YOUR BENEFITS

FROM HSF PERKBOX

DISCOUNTED SHOPPING

62 62

DISCOUNTED CINEMA TICKETS

DAYS OUT

DISCOUNTED GYM

VISIT HSF WEBSITE: EMAIL HSF REP: RYAN.CROWN@HSF.EU.COM WWW.HSF.CO.UK/HSF-PERKBOX

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

****HSF-Assist****

HSF Assist is our FREE employee assistance programme, available for all colleagues to use. It provides access to a variety of helplines and services. These include a GP advice line, Virtual Doctor and a private prescription service. It also includes counselling and legal advice. The service is accessed by phoning the HSF Assist telephone number and selecting the option you need. You don’t have to be HSF member to access HSF-Assist.

****TASTECARD****

keep an eye out for our Tastecard campaign fast approaching in the upcoming months. You will hear communications over our communication channel.

04. COMPANY NEWS

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CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CIS SECURITY PARTNERS WITH SYMERA FOR NEXT PHASE OF GROWTH We are delighted to announce that the CIS Leadership Team will be joining forces with Symera Partners, LLC to support the next chapter of our growth journey. Together, we will continue investing in our people, innovation, customers, and service delivery to build an even stronger future.

London, UK. September 22, 2026: CIS Security

Eric Hauser, Managing Partner of Symera, said

Limited (“CIS”) and Symera Partners LLC (“Symera”) today announced the acquisition of

“We are thrilled to partner with Neill and what

CIS by Symera in partnership with the company’s

we believe is one of the strongest management

management team.

teams in the security services industry. It became clear early on that CIS has built its

Founded more than 57 years ago by the Palmer

reputation through exceptional service quality,

family, CIS has established a market-leading

deep customer relationships, and a culture that

reputation for protecting complex, high-profile

genuinely values its people. We are grateful to

environments across over 300 public and private

the Palmer family and management for their trust

sector sites. As the UK’s largest independent

and are excited to support the continued growth

security specialist, the company provides premium

of a truly outstanding business.”

security services, front-of-house and technologyenabled security solutions to major commercial properties, public bodies, cultural institutions and

Symera will support CIS with strategic resources

other critical sites throughout the UK.

and capital as the company continues to invest in its people, technology, service capabilities, and broader

Under the leadership of CEO Neill Catton, CIS has

UK growth. The partnership will build on the

delivered significant growth while remaining true

company’s existing strengths while preserving the

to its core values of service excellence and a people-

culture and customer focus that have been central

first culture. These values have allowed the business

to its success.

to build decades-long customer relationships and become a trusted specialist security partner across the UK.

NEILL CATTON - CEO

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CIS will continue to be led by Neill Catton and the existing senior leadership team, providing continuity for customers, employees, stakeholders and leadership team.

Neill Catton, Chief Executive Officer of CIS Security, added: “CIS has built an exceptional reputation over many decades by focusing on our people, our customers and the quality of service we deliver. As we look ahead, it was important to find a partner that shares our values and is committed to supporting the business for the long term. Symera’s people-first approach, experience in supporting founder and family-owned businesses, and commitment to investing behind management made them the natural partner for CIS and its leadership team. This transaction enables us to build on the strong foundations already in place while creating exciting opportunities for further growth and development for our colleagues and customers.”

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

We are delighted to announce a new partnership between CIS Security and the London Legacy Development Corporation (LLDC), supporting the safety and security of one of the UK’s most vibrant and iconic destinations, Queen Elizabeth Olympic Park. Every day, the Park welcomes residents, students, workers, visitors and commuters across a vast, open-access public space. Home to worldclass venues, green spaces and thriving communities, it presents a unique and complex operating environment that requires a proactive and people-focused security approach. We are proud to be partnering with LLDC to help protect this landmark destination. Account Director, Tom McCrone, shares: “We are incredibly proud to be partnering with LLDC to support the safety and security of Queen Elizabeth Olympic Park. This is one of the UK’s most unique and dynamic destinations, and our team is committed to delivering a professional, customer-focused security service that helps create a safe, welcoming and enjoyable environment for everyone who lives, works and visits the Park.” We look forward to building a lasting partnership, enhancing safety across the Park and delivering exceptional service to the communities and visitors it serves.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

We are delighted to announce a new agreement between CIS Security and London Stadium, one of the UK’s most recognised sporting and entertainment venues. From major sporting fixtures and concerts to daily visitor activity, London Stadium operates within a highly dynamic environment, welcoming thousands of spectators and visitors throughout the year. Ensuring a safe and secure experience for all is at the heart of everything we do. We are proud to be supplying London Stadium to help protect this world-class venue. Account Director, Tom McCrone, shares: “London Stadium is an iconic destination and a workplace for many people every day. We are proud to play our part in protecting the venue through the delivery of a professional, responsive and customer-focused security service that prioritises safety, reassurance and operational excellence.” We look forward to building a lasting relationship, enhancing safety at London Stadium and delivering exceptional service to every visitor, guest and stakeholder.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

We are incredibly excited to announce that we have retained Paddington Square! What makes this news so special is the journey behind it. Since mobilisation, we have worked alongside our customer and partners to help shape, support and protect what has become an iconic and recognisable destination. We are proud of the partnership we have built, and most importantly, the people behind it. Every day, our colleagues bring professionalism and commitment to the site, delivering exceptional service standards that make achievements like this possible.

A message from our Operations Director, Domingo De Sousa, and Account Manager, Hakan Kagan: Proud moments, strong partnerships, and outstanding teamwork! “Since mobilising Paddington Square in late 2022, we’ve had the privilege of watching our team grow from strength to strength, developing into an award-winning unit that truly reflects the values and standards of CIS, and Paddington Sq. Retaining the security contract at such an iconic, flagship development is a fantastic achievement and a testament to the dedication, professionalism and consistency of every member of our team. For us, this milestone represents much more than contract retention. It reflects the strength of our customer partnership, the trust built over time, and the collective effort that goes into delivering excellence every single day. We couldn’t be prouder of what we have all accomplished so far. A huge thank you to everyone involved for their continued commitment, hard work and contribution to this success. This is what happens when great people, strong leadership and a shared vision come together.”

Paddington Square’s Senior Building Manager, Alex Hardingham shares: “After an extensive and highly competitive tender process, we are delighted to have reappointed our incumbent security provider, CIS. While all bidders presented strong submissions, it was their consistent professionalism, transparency, integrity, and overall approach to supporting and developing the team that set them apart. Their investment in training and commitment to delivering exceptional service gave us the confidence that they remain the right partner for our building and occupiers. Congratulations to the entire team. We look forward to continuing our journey together and achieving even greater success in the years ahead.”

Thank you for your continued trust, and to everyone who has played a part in this success. We look forward to building on the continued success of Paddington Square.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

FRESHERS’ FAIRS AT THE UNIVERSITY OF WESTMINSTER

Our vision is to present a unified approach to student support, demonstrating a clear pathway of assistance available to students. This would showcase the security support available on campus, the external support offered through Safe Haven, the event and student engagement support provided through Zone 29, and the welfare and wellbeing services available through the Wellbeing Team.

CIS’ collaboration throughout the week of the University of Westminster

A huge well done to all involved!

Fairs was a great success. Presentations, engagement with students, staff and visitors, and overall professionalism were outstanding. The events were a tremendous success, and the feedback we received from students, guests and university staff was overwhelmingly positive. We experienced the highest level of engagement and footfall that we have ever seen at these events. Not only from our own perspective, but also from feedback received on the ground, our stand was regarded as one of the most interesting and engaging at the fairs. Our collaboration with the Safe Haven team worked exceptionally well. The panic, USB drives, and the personal safety and mobile phone security advice we were providing proved to be excellent conversation starters and generated significant interest amongst students. Most importantly, we were able to have meaningful discussions around personal safety and wellbeing. If those conversations help prevent even one serious incident involving a student, then we believe we have achieved something truly worthwhile.

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Assistant Professor at UCL Security and Crime Science, Martin Gill, shares: “As co-convenor of the work placement module and lead of the Integrated Industry Project module, I am delighted to see our partnership with CIS continue and deepen this year. It has provided valuable opportunities for our students to apply crime science to real security challenges and learn directly from experienced practitioners. Through work placements in Year 2 and our MSci Integrated Industry Project in Year 4, our students develop their analytical skills, professional judgement and understanding of the sector. This year’s MSci project brings academic research and operational expertise together to examine how security technologies can meet different buildings’ needs. It is a valuable opportunity for students to contribute evidence-based recommendations while developing the skills and confidence for their future careers.” Operational Project Lead, Joe Easterbrook, adds: “We were delighted to officially welcome this year’s UCL students. Over the coming months, they’ll gain hands-on experience across CIS Security and several of our partner sites, working on some great projects. A fantastic opportunity to develop the next generation of security talent and showcase the careers available within our sector.”

We are delighted to welcome our latest cohort of interns and Integrated Master’s (MSci) students to CIS Security Limited through our longstanding partnership with UCL.

A huge thank you to everyone across CIS Security, UCL and our

Now in its third year, this partnership provides talented students with meaningful, real-world experience while showcasing the diverse career opportunities within the security sector. Alongside our Year 2 student work placement programme, we are excited to welcome a group of Integrated Master’s students undertaking an industry-first research project exploring the use of security technologies across tall buildings. Through a multi-round Delphi study, students will gather expert perspectives on existing and emerging technologies, assessing their suitability for different building contexts.

their work over the coming months.

partner sites who make these opportunities possible. We look forward to following the students’ progress and seeing the impact of

I am very proud of our partnership with UCL. For me, it’s about investing in the future of our industry. As Director and Project Lead, it’s been encouraging to see the partnership evolve, bringing together academic research, industry expertise, and practical experience. By working collaboratively with UCL, our partners and the students themselves, we hope to generate meaningful insights for the sector while helping develop the next generation of security professionals.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

RESTART A HEART DAY On the 16th October, CIS collaborated

refresh/learn what good CPR looks

with 110 Bishopsgate for Restart a

like, strengthens their bystander

Heart Day (RSAH). This is an annual

capabilities in the event of a cardiac

initiative led by Resuscitation Council

arrest.”

UK that aims to increase the number of survivors of out-of-hospital cardiac

Trainer, Daniel Stanger, shares:

arrests, by helping more people learn CPR and become Resus Ready.

“Being part of Restart a Heart Day was a really rewarding experience. CPR

Survival rates from out-of-hospital

is a simple but potentially life-saving

cardiac arrest remain stubbornly low in

skill, and as a trainer it’s fantastic

the UK, with fewer than 1 in 10 people

to see people getting involved,

surviving. By taking part in Restart a

asking questions and building their

Heart, you are part of something bigger.

confidence. Knowing that the skills

You are contributing to a society where

shared during the session could one

more people know how to help save a

day help someone respond in a real

life and can make a real difference in a

emergency is what makes initiatives

critical medical emergency.

like this so worthwhile.”

We would like to extend a huge thank

To learn more about Resuscitation

you to our Training Manager, Steve

Council and Restart a Heart Day click on

Wicks, and Trainer Daniel Stanger, for

the link below:

carrying out this vital and informative

https://lnkd.in/dJxHRJs

training session. This successful event was organised

by Spencer Mordue, Security Manager at 110 Bishopsgate, who shares:

“We are very grateful for Steve and Dan from our in-house training team coming to site to both share their CPR knowledge and protocols to our occupiers and service partners. To be able to give the opportunity

to ask questions around CPR and

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CIS had the pleasure of supporting 40 Leadenhall and the NHS Blood and Transplant, on a blood type awareness initiative. The initiative gave people the opportunity to understand their blood group, test for diabetes and register as blood donors, offering invaluable knowledge and awareness. Andrew Gough, Head of Security, stated: “Thank you to NHS Blood and Transplant for partnering with us at 40 Leadenhall for such a meaningful event. It’s inspiring to see what can be achieved when organisations come together to support such an important cause. We’re proud to have provided a space for colleagues and our occupiers to learn more about blood donation and take action, and we look forward to continuing to support initiatives that create a lasting positive impact.”

Josephine Adeleke, Marketing Coordinator, NHS Blood and Transplant, stated: “Supporting business partnerships like our event at 40 Leadenhall London demonstrates the incredible impact that organisations can have when they make space for blood donation awareness. Every conversation, registration and appointment booked brings us one step closer to ensuring patients receive the lifesaving blood they need. It was inspiring to see colleagues come together with such enthusiasm, and we’re grateful to everyone who helped make the event a success.” Thank you to everyone who took part, donating blood is one of the most meaningful contributions any of us can make. It requires only a short moment of our time, yet it has the potential to save or significantly improve lives of people in urgent need.

Click on the link below to donate. Every donation counts and could give a lifeline to someone in need: https://lnkd.in/dQ2tiAs

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We were proud to recognise and celebrate the dedication and unwavering commitment of Security Professionals across CIS Security and the wider industry. Security is so much more than what people see. It is built on trust, vigilance, empathy, and resilience. Whether supporting vulnerable individuals, helping colleagues and customers, preventing incidents, or responding in times of crisis, these professionals make a difference every single day. To our teams across CIS Security, and to Security Professionals throughout the industry, thank you for your service. Your commitment does not go unnoticed, and today we celebrate the vital role you play, day after day. Let’s celebrate all those across our industry... Tag a colleague or security professional in the comments and tell us why they are amazing. Whether they’ve delivered exceptional service, supported your team, or consistently gone above and beyond, let’s recognise the people making a real difference and celebrate the positive impact they have on those around them.

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We are incredibly proud of you. Thank you.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CUSTOMER PARTNERSHIP SPORTS DAY! Our colleagues came together for an actionpacked Sports Day to recognise and celebrate International Security Officers’ Day. The event was filled with teamwork, friendly competition, and lots of laughter. It was a chance to celebrate the incredible work our people do every day. Our Account Director, Paul Stringer, shares: “It was a real success with everyone having fun. All colleagues attending received a shirt and medal, and the winners received a trophy. It was fantastic to celebrate the hard work and dedication our colleagues have for the roles they do in keeping us safe throughout London.” A huge congratulations to all who took part, and a special thank you to our event sponsors.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

Last month at The Leadenhall Building, our Security and Landing 42 teams took part in a terrorism awareness and scenario-based ACT session delivered by the City of London Police CTSA team. The session helped raise awareness of the ongoing threat from terrorism, whilst strengthening our security culture and building confidence in how we would respond to an incident. This was followed by a TLB tabletop discussion facilitated by our Head of Security, Joe Easterbrook, where the Landing 42 and Security teams worked through realistic event scenarios together and discussed how we would coordinate our response. It was a really interesting and informative session, and a great example of effective partnership working between The Leadenhall Building, Landing 42 and the City of London Police to help keep our building, occupiers and visitors safe. 94

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

CIS was delighted to support 40 Leadenhall and the City of London Police on a highly successful engagement day focused on personal safety, crime prevention, and bike tagging. The event generated fantastic conversations around staying safe both in the workplace and in day-to-day situations. Our Head of Security at 40 Leadenhall, Andrew Gough, shares: “A huge thank you to the City of London Police for hosting the excellent Safety Stand and Bike Marking event at 40 Leadenhall. The initiative generated fantastic engagement from our occupiers while promoting crime prevention, community awareness, and safer cycling, helping to protect both our bikes and our wider community.” Our Risk & Intelligence Lead at 40 Leadenhall, George A. shares: “A safer workplace starts with community collaboration. [It was] a successful bike marking and crime prevention event, partnering with the City of London Police and CIS Security. Thank you to all the occupiers who attended and supported this important safety initiative.” Thank you to everyone who stopped by, asked questions and got involved. Events like these demonstrate the value of collaboration in creating safer environments for everyone.

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

As National Customer Service Week came to a close, it is a valuable opportunity to reflect on the role customer service plays across our industry and the impact it has on the people and communities we serve.

human interaction is becoming increasingly valuable. Customer experience is no longer simply about offering a warm welcome or ensuring someone enjoys their time with us; it is about making every moment of human connection count. However brief the interaction, we have an opportunity to make someone feel recognised, understood and valued. My aim is to give our colleagues the confidence and skills to make the most of those moments, creating positive experiences that leave a lasting impact long after the interaction has ended.”

Service excellence and that personal touch underpins everything we do. Building trust, showing respect and understanding individual needs are qualities that create meaningful and lasting experiences. Whether it is creating exceptional first impressions, maintaining safe and welcoming environments or enhancing our service delivery through innovation, people remain at the heart of every interaction. Thank you, to all customer service professionals who make a difference These principles greatly influence through the everyday moments that how we approach learning and often go unseen. Your professionalism, development. Effective customer adaptability and commitment to what service training should reflect the you do truly has a lasting impact. unique environments, people and expectations that our colleagues encounter every day. By working closely with customers and understanding their specific requirements, we can create bespoke learning experiences that help teams build confidence and strengthen their skills. Our Customer Experience Specialist, Paula Orton, shares: “As technology becomes part of almost everything we do, genuine

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

At CIS, we recognise the vital importance of World Suicide Prevention Day and the ongoing need to open up conversations around mental health and wellbeing. Yesterday, representatives from our team attended the Consortium for the Prevention of Suicide’s National Conference. Amanda McCloskey, Alistair Sutherland, and Tracy Plant proudly represented CIS Security at the event, engaging in crucial discussions on how we can all work together to protect and support mental health within our industry. This mission is deeply important to us as an organisation. We believe that looking after our people goes far beyond everyday operations. Achieving key certifications such as BS 30480 stands as a true testament to our unwavering commitment to prioritise everyone’s mental health, providing a structured framework to ensure proper intervention, prevention, and workplace support.

Reflecting on the event, Bid Manager and TRiM Practitioner Rija Rawn shares these powerful words: “Today’s conference reinforced that every conversation matters. I believe that creating a culture where people feel supported, valued, and able to seek help is one of the most important commitments any organisation can make. The discussions throughout the day highlighted that meaningful change comes from turning awareness into action, challenging stigma, and fostering environments where well-being is prioritised. I am proud to be part of an organisation that is committed to supporting its people and helping drive positive change across our industry.”

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Together, we will continue turning awareness into lasting action, ensuring no one in our industry ever has to face their struggles alone. 101

CIS NEWSLETTER AUTUMN EDITION - OCTOBER 2026

On July 24th marked Samaritans Awareness Day, a day to recognise the vital work of Samaritans and the importance of ensuring that anyone who needs someone to talk to can be heard. At CIS, we are proud to have colleagues who dedicate their own time to supporting this important cause. Steve Downs and Spencer Mordue both volunteer with Samaritans, helping to provide a safe, confidential and non-judgemental space for people to talk about whatever they may be facing. Steve Downs shares: “Being there for someone when they need another human being the most. Volunteering has shown him the power of simply listening, particularly during the early hours of the morning when calls can often be at their highest. Every caller has their own story, and while not every conversation has an easy answer, Steve believes that “simply being present, listening with compassion, and allowing someone to be heard may have given them the comfort they needed at that point in time.” Spencer Mordue added: “I feel that we as security professionals have a lot to offer as we often encounter those in our society who are facing different challenges in life. The Samaritans’ 24/7 service provides callers with the opportunity to reach out whenever they need support, through telephone calls, online chat and other forms of communication. As Spencer explains, the conversations can sometimes be challenging, but thorough training and mentoring help volunteers to support callers with empathy and understanding.” Steve and Spencer’s commitment highlights the impact that compassion and empathy can have. We are so proud to recognise the time they give to Samaritans and the support they provide to people when they need it most.

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“Just start the conversation. You never really 104

know what a difference you could make”

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We were delighted to welcome students and alumni from Monmouth University’s Department of Criminal Justice and students from the UCL Department of Security and Crime Science to CIS Security, as part of a visit facilitated by the New Jersey State Association of Chiefs of Police (NJSACOP). It was especially rewarding to reconnect with Monmouth alumni now working in intelligence roles, demonstrating the value of strong professional networks and international collaboration. The visit provided a fantastic opportunity for students, alumni and practitioners from both sides of the Atlantic to exchange ideas and discuss the future of security, intelligence and crime science. A sincere thank you to the 22 Bishopsgate team for their support and hospitality, and to everyone who helped make the visit a huge success. We look forward to continuing these valuable relationships. Our Director of Risk and Intelligence, Ray Marskell MSyl, shares: “At CIS Security, we are proud of our strategic partnerships with both UCL and NJSACOP, which enable initiatives like this to bring together academia and industry. By connecting students, alumni, and practitioners from across the globe, we are helping to foster the next generation of security and intelligence professionals while strengthening international collaboration.” 106

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STAMP OUT SPIKING CIS is pleased to be an official member of Stamp Out Spiking Spiking is a serious issue that affects people across our communities and it is one that requires collective action. Through this membership, we hope to support the important work being done to raise awareness, improve prevention and ensure better understanding of how to act when incidents occur. We believe it is essential to take a proactive approach and work closely with partners across the industry. This is a small but meaningful step in the wider effort to protect people and reduce harm. We are grateful for the work that Stamp Out Spiking are doing and are proud to stand alongside others working toward safer communities for all. 110

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When the unexpected happens, it takes people who understand risk, make good decisions under pressure, and know exactly what to do. Sometimes, it is a leaking pipe discovered during a night patrol or protestor activity targeting a temporary exhibition. Across museums, galleries and cultural venues, our teams are trusted to protect some of the UK’s most significant collections. That responsibility demands specialist expertise, not just a security presence. Our Security Professionals are often the first people on scene when a masterpiece, treasured artefact or collection of national significance is under threat. And, where there is damage or disruption, there is often a wider impact on the visitor’s journey, an institution’s reputation and its ability to operate effectively. That is why specialist training is so important. Through cultural enrichment and emergency salvage awareness, our teams gain both an appreciation of what is being protected and the practical knowledge to act decisively when incidents occur….because when something is truly irreplaceable, experience matters.

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What really keeps financial institutions awake at night? It isn’t security incidents. It’s the reputational, operational and commercial impact when risk isn’t managed effectively. Working with a significant number of financial institutions across London, we have seen first-hand that security is about far more than controlling access or providing a visible presence.

The real value lies in understanding risk. From executive protection and business continuity to protestor activity, operational disruption and evolving physical threats, financial organisations face a unique set of challenges that demand more than a standard security solution. What we’ve learned is that effective security is rarely measured by the incidents that occur… but by those that are prevented.

Experience matters. Understanding how financial institutions operate, identifying vulnerabilities before they become issues, and implementing proportionate measures that protect people, assets and reputation without impacting business operations is what sets a true security partner apart from a security supplier. At CIS, we work with our customers to anticipate risk, strengthen resilience and support business continuity in some of the most demanding environments in London. In a sector built on trust and confidence, security shouldn’t be viewed as a service. It should be a strategic partner in resilience.

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London Bridge City has launched the first of three tabletop exercises as part of its Operational Resilience and Emergency Preparedness Initiative, bringing together key partners to test plans, strengthen decision-making and enhance collective response to emerging threats. Last week’s exercise was facilitated by PC Ian Brosnan and the City of London Police Cyber Griffin team. The interactive workshop provided an opportunity for representatives from MAPP, CIS Security and Team London Bridge BID to work through a realistic scenario. This session marked the first stage in a wider programme of exercises designed to support the continued development of crisis management capabilities, ensuring teams are equipped to respond effectively in an ever-evolving risk landscape. Head of Security at London Bridge City, John Reynolds, shares: “My thanks to the continued support of City of London Police and their Cyber Griffin team. Exercises like this are key to ensuring we are prepared and able to implement an effective response to the variety of threats we face. Our

training and testing continues with further exercises planned. I am grateful for the support of MAPP and colleagues at CIS Security as we continue to ensure the safety of all those who work, visit and enjoy the space at London Bridge City.”

We look forward to the coming months as we work together to build an even more

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resilient London Bridge City.

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CIS COLLEAGUES GOING ABOVE AND BEYOND

On the 12th and 13th of September, our dedicated team of CIS Officers provided exceptional support at a large public event in Battersea. Throughout both days, the team demonstrated outstanding professionalism, flexibility and customer service, welcoming more than 2,000 guests each day. Their presence was maintained across three separate event spaces, with officers carrying out thorough bag checks while ensuring every guest received a friendly and professional welcome. We would like to extend our sincere thanks to the entire team for their commitment, focus and adaptability throughout the event. A special thanks goes out to Shaun Wild who managed the whole team on the day, and to our four supervisors Abdul, Abu Johnson, Ali Mahmood and Mo Hosseni, whose support and attention to detail ensured smooth and effective operations. Their professionalism and positive attitude made a real difference, championing exactly what we value at CIS . A fantastic effort from everyone involved thank you for your continued dedication and for helping to deliver such a successful event. 118

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CIS TRAINING AND PROTECTION OF PREMISES As we look towards the implementation of the Terrorism (Protection of Premises) Act 2025 – commonly referred to as Martyn’s Law – there is a real opportunity for us to support both our own teams and our customers in developing the knowledge, confidence and practical skills needed to protect people, premises and assets. The Act received Royal Assent on 3 April 2025, with the substantive requirements expected to come into force in spring 2027, subject to confirmation of the commencement date.

OUR APPROACH TO TRAINING Our philosophy is not simply to deliver training because legislation requires it. We want to translate legislation, policy and procedures into practical behaviours that people can apply under pressure.

EFFECTIVE TRAINING SHOULD ENABLE PEOPLE TO: f Recognise potential threats and suspicious behaviour. f Understand changing situations and identify potential escalation. f Communicate effectively during dynamic incidents. f Make informed, timely and proportionate decisions. f Understand their individual role and responsibilities. f Work effectively with colleagues and other stakeholders. f Build confidence and competence when dealing with complex and uncertain situations. Ultimately, training should turn written procedures into coordinated and effective incident response.

A LAYERED APPROACH We see this as a progression from individual capability to effective incident response, with different levels of training depending on an individual’s role and responsibility.

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ALL EMPLOYEES Counter-Terrorism Awareness, Run Hide Tell, suspicious behaviour recognition, situational awareness and reporting procedures. SUPERVISORS AND TEAM LEADERS Level 2 Counter-Terrorism Protective Security Awareness, dynamic decision-making and leadership. SECURITY, FACILITIES AND ESTATES TEAMS Advanced protective security, BDO, hostile perspectives, incident response and exercising. RESPONSIBLE PERSONS / COMPLIANCE LEADS Level 3 Counter-Terrorism Protective Security and Preparedness. SENIOR LEADERSHIP Executive briefings covering Martyn’s Law responsibilities, governance, preparedness and exercising.

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NEW LEVEL 2 AND LEVEL 3 QUALIFICATIONS

WHAT THIS MEANS FOR CIS

A particularly exciting development is the introduction of the SFJ Awards

Internally, we are now looking to identify our priority sites and the individuals who

Level 2 Award in Counter-Terrorism Protective Security Awareness (CTPSA) and the SFJ Awards Level 3 Award in Counter-Terrorism Protective Security and Preparedness (CTPSaP). These qualifications build on the comprehensive counter-terrorism and protective security training we already provide and give us a recognised, structured qualification pathway.

have responsibility for them, allowing us to develop a structured training plan. There is also a significant opportunity to take this training offer to our existing partners, suppliers and wider organisations. We can provide a clear training pathway from: Workforce awareness → Supervisor capability → Protective security → Responsible Person competence → Organisational preparedness → Effective incident response.

Level 2 is aimed primarily at frontline and public-facing colleagues – including security personnel, reception and front-of-house teams, facilities staff, event staff, stewards, supervisors, contractors and others who may observe suspicious behaviour, identify a developing threat and take appropriate action. The principle is simple: Level 2 - Everyone needs to know what to look for and what to do. Level 3 is aimed at those with greater responsibility for protective security, preparedness and organisational resilience, including security managers,

This is an area where I believe our practical approach to training can add real value. We are not just delivering classroom-based knowledge; we are developing the ability to recognise, interpret, anticipate, communicate and act when it matters most. I would welcome the opportunity to discuss the rollout, identify the priority sites and individuals, and look at how we can build these courses into our wider training plan and commercial offering. There is a real opportunity here for us to position CIS as a leader in practical, proportionate and engaging protective-security training.

facilities and estates managers, venue and event managers, risk and resilience professionals, emergency planning teams and those responsible for meeting an organisation’s protective-security responsibilities. The principle here is: Level 3 - Those with responsibility need to understand how to assess risk and develop effective protective-security and preparedness arrangements. It is important to stress that completing either qualification does not, by itself, make an organisation compliant with Martyn’s Law. The qualifications provide the knowledge and foundation from which organisations can develop appropriate risk assessments, preparedness plans and protective-security arrangements.

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Proud past. Strong future

RECOMMENDING A FRIEND TO CIS PAYS OFF! We are recruiting and we want you to be part of it! We offer you the chance to get £250 if you recommend someone and if they pass their 3-month probation. Doing it is simple! Get them to view our company website and apply on-line for any positions that are suited to them, stating CIS Employee and your name in recruitment source.

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CIS Security Limited is at number 6 on the Infologue Top 100 Security Companies 2025. Well deserved recognition!

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MEET OUR INNOVATIVE SOLUTIONS TEAM

KULDEEP KAINTH

DIRECTOR OF INNOVATIVE SOLUTIONS

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GEORGE HARWOOD SECURITY SYSTEMS LEAD

JAY EMIRHAN-KANTAR SECURITY SYSTEMS ACCOUNT MANAGER

SUSAN JEFFERS

INNOVATIVE SOLUTIONS BUSINESS ADMINISTRATOR

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UNIVERSITY OF WESTMINSTER RADIO COMMUNICATION UPGRADE PROJECT CIS Innovative Solutions successfully delivered a multi-site radio communication upgrade project for the University of Westminster (UOW). The project aimed to modernise campus-wide communication systems, enhance security response capabilities, and improve operational coordination across multiple London sites.

CLIENT BACKGROUND

SOLUTION DELIVERED

a large multi-campus university

radio system upgrade, including

located across central London

procurement, installation,

and Harrow, serving over 20,000

commissioning, and training. The

students and staff. The institution

solution was delivered through a

operates across multiple sites,

structured tender process involving

creating complex communication

three approved suppliers, ensuring

and security challenges that

best value and technical fit.

The University of Westminster is

require reliable, real-time coordination.

PROJECT OBJECTIVES

f Replace legacy radio systems across all campuses f Improve communication reliability and coverage f Enable cross-site communication and scalability f Enhance emergency response capabilities

CIS managed a full end-to-end

TECHNOLOGY IMPLEMENTED

f Motorola MOTOTRBO R7 digital two-way radios f Motorola SLR5500 repeaters f UHF/VHF communication infrastructure f TRBOnet Enterprise dispatch software f Multi-site connectivity with scalable architecture

f Deliver full training and system handover

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IMPLEMENTATION APPROACH

The project was delivered in three structured phases:

Phase 1: Deployment of radios and infrastructure across core London campuses.

Phase 2: Upgrade of remaining campuses including Harrow and Marylebone.

Phase 3: Integration of TRBOnet software for centralised control and cross-

RESULTS AND BENEFITS X Instant and reliable communication across all campuses X Improved emergency response and incident management

site communication.

X Enhanced coordination between

MULTI-SITE DEPLOYMENT

X Future-proofed system with

The solution was deployed across key university locations including Regent Street, Cavendish, Marylebone, Harrow, and associated buildings. Each site required tailored infrastructure including power, network connectivity, repeaters, and antenna placement.

PROJECT CHALLENGES X Coordinating installations across multiple live university environments X Ensuring minimal disruption to daily operations X Managing diverse infrastructure requirements across sites X - Synchronising power and network readiness prior to installation

security, facilities, and staff scalability and centralised control X Reduced reliance on mobile networks for critical communication

CONCLUSION

The University of Westminster radio upgrade project

demonstrates the importance of robust communication systems in large, multisite environments. By

implementing a modern digital radio solution,

CIS delivered a scalable,

reliable, and future-ready system that significantly

enhances campus safety and operational efficiency.

FINANCIAL OVERVIEW

The project included a competitive tender process, with final supplier selection based on cost, service offering, and added value (including equipment buy-back and extended warranties). Total project value exceeded £100,000, delivering long-term operational and security benefits.

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INNOVATIVE SOLUTIONS If you would like to know more you can request our Innovative Solutions Product Catalogue by contacting our Director of Innovative Solutions, Kuldeep Kainth. This document contains information on a range of recommended products that CIS supplies, installs, and maintains.

Kuldeep Kainth

Director of Innovative Solutions 134

kuldeep.kainth@cis-security.co.uk

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05. ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG)

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The Shareholders of CIS Security Limited wish to provide a framework for supporting charitable activities within the communities in which the business operates. In addition, there will be an opportunity to support colleagues who are in need or facing challenging circumstances. Following over 56 years of success in business the Shareholders wish to give back to society and its loyal colleagues.

CIS Donations: Cancer Care

JLL Charity Event

Samaritans

London’s Air Ambulance

Badu Community C.I.C

Movember Sponsorship

Dagenham Rugby Club

JLL Cycle Challenge

Ashdown Phillps Charity Event

Shooting Star Children’s Hospital

Employers’ Initiative on Domestic Abuse (EIDA)

Combat Stress - For Veteran’s Mental Health

St Mary’s Therapeutic Garden

South Downs Charity Walk

Fortnum & Mason Charity Event

Derwent’s Charity Partner – Providence Row

Cross-Sector Safety and Security Communications

The Rainbow Trust

Lewisham Irish Community

Mind

The London Community Foundation

Refuge

MS Society UK

CEO Sleep Out London

Russellers FC

Refuge - For Women & Children against DV

Macmillan Cancer Support

TCE / The Felix Project

CSSC and City Kids

Building Initiative - Service Partner teams

Regents place Community Fund (RPCF)

The Giving Tree

Enthuse

Cardinal Hume

Future Dreams House

Breast Cancer Now

Solace Women’s Aid

Highbridge Estates Charity Event

Northern Ireland Air Ambulance

Consortium for the Prevention of Suicide

Daniel Spargo-Mabbs Foundation

SSAFA - The Armed Forces Charity

Future Dreams Breast Cancer / Tour De Paternoster Cycle Challenge

Verde Building Charity Event

The City of London Police (CoLP) Family Day

Royal British Legion

Suppliers for art workshops – The Leadenhall Building

Future Dreams House

Go to the Hub to download an application form. 138

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TOUR DE HOWICK On the 30th September, CIS was proud to support Howick Place’s Tour de Howick charity bike event. This event was in aid of raising funds for the Magic Breakfast Charity. Magic Breakfast makes a difference to around 300,000 children and young people across the UK each day providing nourishing breakfasts that help children and young people. You will be amazed to know that the total raised funds was a fantastic £1,504. If you combine this year and last year’s money raised, that’s a grand total of £2,390 within 12 months. This would feed 15 children free breakfast for 2 years. A huge well done to all involved.

Ahmed Ali, Building Manager, Howick Place, shares:

“We really couldn’t have done this without all of the wonderful people and companies that supported us in the organisation and execution of this wonderful event. Lots of thanks are in order.”

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CIS’ LONDON’S AIR AMBULANCE DONATION HACKNEY GREEN FUTURES Hackney Green Futures - 26th August. Jordy and Emerence attended the Hackney Green Futures event held at Teeside

University in Here East, where attendees spoke to different

exhibitors to understand more about sustainability roles and opportunities within businesses. Emerence also hosted a

30-minute workshop where she covered the topic: “Green careers in unexpected places”, speaking on her landing a

sustainability role within an industry she had no knowledge of

and how sustainability roles can be applicable to diverse skillsets, personalities and subject expertise.

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COFFEE MORNING

At Head Office and across our sites, colleagues, customers and the wider community came together for Macmillan Cancer Support’s coffee morning. Every donation counts and these events play a vital role in encouraging conversations and raising awareness for the millions of people affected by cancer. We are incredibly grateful to everyone who participated and contributed to making a positive impact. If you would like to support this fantastic cause, please consider making a donation below: https://lnkd.in/gdc6vfdu

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DRAGON BOAT RACE FOR COSMIC CHARITY CIS colleagues and external site representatives participated in the COSMIC Dragon Boat Race on the 30th of July. Cosmic charity supports critically ill babies and children at St Mary’s and Queen Charlotte’s Hospitals.

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We are excited to share that our ESG Manager, Jordy Mukudi, has been featured in the Summer edition of LUPC (London Universities Purchasing Consortium)’s Linked Magazine, now available to read! In his article, “Sustainability and ESG in Security Provision: Strengthening Public Sector Resilience through Responsible Procurement”, Jordy examines how ESG and sustainability considerations are becoming essential components of security procurement, helping public sector organisations build resilience and create lasting positive impact. Jordy shares: “It’s an honour to be featured in Linked Magazine and discuss how ESG and sustainability are reshaping security procurement. The public sector can lead through responsible practices, and I’m proud to strengthen CIS’ role in advancing resilient, ESG‑driven procurement across the sector.” We are absolutely delighted to see Jordy’s thought leadership featured alongside the latest insights and developments from across the procurement sector. Read the magazine here: https://lnkd.in/eEaYsTnp 148

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CIS ANNUAL ESG REPORT At CIS we continue to strengthen our sustainability approach. In the years to come we are determined to achieve our net-zero pledge. USE THE LINK BELOW TO VIEW OUR ESG REPORT

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06. HEALTH AND SAFETY

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ARE NEW WORKERS MORE LIKELY TO HAVE AN ACCIDENT? “Statistics show that workers are just as likely to have an accident during the first six months as for the remainder

of their working lives. Why is this, and what can you do to

ensure that they don’t become a statistic in your workplace.”

STUART BATEMAN SHEQ MANAGER

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Further

information

Health and Safety

Induction Checklist can be found on the HUB Health and safety induction form.

EMMANUEL NNAJI

SENIOR SHEQ ADVISOR & DPO 155

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Every conversation counts. Every voice matters. This World Mental Health Day, CIS recognised the importance of mental wellbeing and this year’s theme: “Lived experiences heard: real voices, real change.” Everyone’s experience of mental health is different, and listening to those experiences is an important step towards creating meaningful change. By encouraging open conversations, challenging stigma and ensuring people feel heard and supported, we can all play a part in building a more understanding and inclusive workplace. At CIS, we believe that looking out for one another starts with the little things. Taking the time to listen, checking in with a colleague or offering support can make a real difference. Today, and every day, let’s continue to make space for honest conversations, listen without judgment, and recognise the importance of every voice. Looking for support or advice? Explore the Mental Health Foundation’s World Mental Health Day resources for guidance on talking about mental health, listening to others and looking after your wellbeing. https://lnkd.in/ejdYVy9d

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Dear colleagues, All Response Officers must now complete a Health & Safety Site Induction for each site you attend. This is a legal requirement and helps make sure everyone understands the key safety arrangements on site, including first aid, emergency procedures, and any site-specific risks. We have strived to make this process simple: • Complete the form once for every site you work on • Use this link to access the form (CLICK HERE) • Once submitted, your completed form will be automatically saved on The Hub Please make sure this is done as soon as possible when attending a new site. Thank you for your cooperation and for helping keep everyone safe.

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Need someone to listen?

MARGARET

Margaret@cis-security.co.uk

A confidential mental health support email

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Margaret

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There are many events happening in the UK and globally at the moment that can impact our mental health. If you, or someone you know, need support the following organisations can help. You are not alone!

0808 802 5544 youngminds.org.uk

0800 587 0800 - hubofhope.co.uk

Your support could change lives.

The last few years have been hard on all of us. Inflation. The strain on public services. The increased cost of living. And now, a homelessness crisis. Please donate by clicking the link above.

0300 123 3393 9am to 6pm, Monday to Friday

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07. BLOW YOUR OWN TRUMPET

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RONNIE CLARK

IRISH VALENZUELA

SENIOR SECURITY SUPERVISOR

A huge well done to Ronnie for taking part in the London Marathon 2027 Ronnie was raising money for the charity Sense who are a UK-based charity which helps & supports Deafblind people as well as Adult & Children with complex disabilities. •

Children can develop new ways to communicate and play

•

Young people & adults can develop skills and confidence for work and life

•

Families can feel seen, supported & valued

Ronnie Stated:

“I’m hoping I can find support & help with donations through the wonderful CIS to help raise as much as I can before I run the BIG 26.2 Miles around London Every penny donated is going to help & I appreciate it all.”

FRONT OF HOUSE OFFICER

CHARITY BIKING EVENT. Irish is a professional cyclist and Filipino Special Forces Soldier! Irish participated in a Breast Cancer Now charity cycling event. Over the course of 2 days, in roughly 2 hour time slots, Irish cycled 121.94km on the first day, and 152.70km on the second day, with a total of 274.64km over the 2 days. The occupiers’ total distance for the days was 399.71 on the first day, and 559.02 on the second day, truly putting into perspective the contribution that Irish single-handedly had on the event. The occupier was able to raise over £7000 for charity.

A huge well done to Irish and all involved!

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A MESSAGE TO ALL OUR COLLEAGUES

It is an offence to record any CCTV footage other than in the course of duties as a CCTV Operator for work related occurrences. This unauthorised recording can include filming on mobile phones, unauthorised downloads for personal use, or distributing to others or posting on social media. It could be an offence under the Data Protection Act 2018 or the Sexual Offences Act 2023. If found in breach of the Law you could face, f Fines up to £17,000 f Loss of SIA Licence f Dismissal from employment

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Help protect yourself from crime and street robbery on your way home.

Be aware of your surroundings and your valuables. Ask for Angela can be used by anyone

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FIND US

CIS Head Office Address: 418-426 Lewisham High Street London, SE13 6LJ Central London Office: 40 Gracechurch Street London EC3V 0BT

16,692

FOLLOWERS

AutoCall: 01753 306 225

Reception: 020 8690 1903

Control Room: 020 8690 3221

www.cis-security.co.uk Email: general@cis-security.co.uk

Payroll Email: payroll@cis-security.co.uk

Feedback: communication@cis-security.co.uk Citizenship: ciscitizenship@cis-security.co.uk

SOCIAL ENGAGEMENT www.linkedin.com/company/cis-security www.linkedin.com/company/cis-front-of-house

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