DECEMBER 2017
Giving ack
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Portland State University celebrates a season of giving MassArt in Boston empowers associates with disabilities
Chartwells sweetens the season with holiday treats!
communication / executive message
table of letter from the ceo
contents:
2 Letter From the CEO
Season Of Giving
3 Chartwells Gives Back
The holiday season always brings back fond memories of Christmas in my childhood home. Each year the house was filled with warm, glowing candles and the smell of cookies baking as family members gathered together around the dinner table or the Christmas
6 How We Spread Holiday Cheer
10 Contact Chartwells
tree. It was here we shared stories, reflected on our blessings, ate delicious food and made new memories that we would cherish
Lisa McEuen President & CEO, Chartwells Higher Education Dining Services
years to come. My parents and grandparents always believed that the holidays were about more than the giving and receiving of toys and gifts. Instead, it was a time to be present, enjoy each other’s company and give our time and our love to one another in whatever way we knew how. These are values that I’ve passed
on to my children and now, years later, they have passed down to theirs. It’s no surprise that here at Chartwells, our associates share in this same belief that simple acts of kindness and a warm smile can go a long way especially during this season of giving. In this special edition of Chartwells Monthly, our associates share some of the ways in which they spread cheer and give back during the holiday season. From donating fresh bottles of water to those without, to high-fiving a student after he or she aced an exam, to donating gifts to local underprivileged families, our associates truly embrace the spirit of giving. As you read through the following pages, please join me in celebrating the kind and meaningful ways we spread cheer this season. Lisa McEuen President & CEO
Happy Holidays! Watch our holiday message and find out how we spread #ChartwellsCheer on campus!
CHARTWELLSMONTHLY.COM | DECEMBER 2017
Chartwells’ accounts put their own spin on seasonal festivities with gingerbread house competitions, cookie decorating, holiday dinners and luncheons. See page 6 to learn more.
Chartwells Higher Education Dining Services
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On The Cover
Giving
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ack
Chartwells Embraces The Spirit Of The Season
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hartwells’ associates are opening their hearts and creating positive change for their communities. This season, Chartwells has provided comforting meals for those without, donated healthy dinners to underprivileged athletes, adopted families at local shelters, sent water to hurricane victims, and trained the disabled for jobs in food service. This issue celebrates the many ways we impact the lives of those in need during this special season of giving.
congregate for one day in December at Haywood Street Church in Asheville, North Carolina, where they prepare a full meal and serve it to the community’s hungriest.
UNC ASHEVILLE
Serving Western North Carolina’s Welcome Table
As UNCA Director of Dining Services’ Brooks Casteel says, “It’s something that truly touches your heart. We want to be a part of this community, and a huge part of that is lifting up those that need it most – especially this time of year.”
Fine china, white tablecloths and vases of flowers provide ambiance for the delicious meals those in need in Western North Carolina enjoy through the Downtown Welcome Table. Since 2015, managers and associates at Chartwells’ Dining Services of University of North Carolina at Asheville
Other Asheville-area restaurants participating in this worthy cause include Corner Kitchen, Rhubarb, Mamacitas and Nightbell. UNC Asheville Dining Services looks forward to this annual event and will continue to be a part of the Haywood Street Congregation’s outreach throughout the year.
The Haywood Street Congregation, which runs the Downtown Welcome Table, posts this message on its website: “Cloth napkins, flowers on the table and china plates send the message ‘you deserve the very best’ and are meant to counter the notion often held by those living on the streets that handouts, hand-me-downs and leftovers are all I deserve.”
DECEMBER 2017 | CHARTWELLSMONTHLY.COM
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community / celebrating community
SHIPPENSBURG UNIVERSITY
Feeding Friends And Giving Thanks JOHNSON & WALES UNIVERSITY CHARLOTTE
Building Meals For Ballplayers Partnering with the local Charlotte-Mecklenburg Police Department, Johnson & Wales University Charlotte is helping hungry athletes get their fill. To keep the talented yet economically disadvantaged ballplayers of Garinger High School’s basketball teams fueled for their games, on December 8 Chartwells began providing these athletes with healthy to-go meals. In addition to bagged lunches, packed salads, fruit, drinks and protein bars, Chartwells at JWU Charlotte will serve varsity and junior varsity players various hot items from rotating menus. “The campus dining team looks forward to partnering with CMPD and lending a hand out to a vital group in our community,” says Director of Dining Services’ Paul Reinfeld. Chartwells is proud to be a member of this important directive, founded by Charlotte-Mecklenburg Police Officer Shannon Finis. As Officer Finis adds, “We are trying to find different ways to get the community involved to help support these kids and motivate them to be successful on and off the court.”
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CHARTWELLSMONTHLY.COM | DECEMBER 2017
For more than two decades, Chartwells Dining Services at Shippensburg University has partnered with Multicultural Student Affairs to provide Thanksgiving food baskets to local families in need. Through the years, Ship Dining has expanded its “Feed a Friend” program to include students, faculty and staff in giving back to the community. This year, Ship Dining purchased 500-plus items for students to buy with flex dollars and donate to the “Feed a Friend” program. Students could choose from a variety of items to donate, including brownies, scalloped potatoes, green beans and stuffing. Chartwells then challenged students to give even more. Students who donated $6-plus in food items were entered into a raffle for a $20 Amazon gift card. Ship Dining also donated $2,000 for “Feed a Friend” to purchase turkeys, completing the Thanksgiving meals. This year, more than 200 local families each received a plentiful Thanksgiving care package from the team at Ship Dining.
NORTHEAST REGION
Sending H2O To Hurricane Victims What began as a simple idea to spur friendly competition between two accounts in the Northeast turned into an impactful region-wide promotion to help those in need. In partnership with the charity Delivering Good and our bottled beverage partners Coco-Cola and Pepsi, for every 20-ounce bottle of Smart Water or 1-liter bottle of LifeWater purchased on a campus in the Northeast during the month of November, we donated a bottle of Dasani or Aquafina to Delivering Good. “As an organization, Chartwells has always prided itself in setting the example for others to follow,” says Greg Coady, Regional Vice President of the Northeast region. In total, 512 cases of water were donated to Delivering Good who then brought the water to Puerto Rico for distribution to those in need.
giving back / community NORTHERN KENTUCKY UNIVERSITY
Holiday Happiness For A Family In Need
MASSACHUSETTS COLLEGE OF ART
Empowering Employees With Disabilities Those with disabilities often find it hard to find employment. To help people with various disabilities, Chartwells Dining Services at MassArt in Boston has employed these individuals for positions in food and salad preparation, utility and cashiering. Since 2014 Chartwells has been partnering with WORK Inc., New England’s leading organization to help people with disabilities achieve their career goals. With more than 70 percent of people with disabilities unemployed, WORK Inc. helps provide onthe-job training that enhances workplace productivity. Chartwells at MassArt currently has seven excellent employees through its partnership with WORK Inc. They are all hungry to earn a job, get paid for what they do, and become productive members of the communities in which they live. These team members are dedicated to providing service with a smile and inspire their coworkers daily.
PORTLAND STATE UNIVERSITY
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Each year at this time, Chartwells’ associates at Northern Kentucky University adopt a family living in a local shelter. This year, team members provided holiday cheer for a family whose low-income parents are currently students attending NKU. Peace, joy and goodwill – it is always humbling for Chartwells to help bring these intangible gems to the lives of community families in need.
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DECEMBER 2017 | CHARTWELLSMONTHLY.COM
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SACRED HEART UNIVERSITY
Cheer!
Chartwells Spreads Santa visits Adelphi College
Chartwells sweetened the holidays with dining events that ignited smiles and good cheer among guests and associates.
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here were gingerbread-house competitions, visits from Santa, delicious holiday luncheons, cookie decorating, volunteer events and warmweather luaus. Each one of our accounts put their own spin on holiday festivities with the goal of spreading warmth and good cheer.
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CHARTWELLSMONTHLY.COM | DECEMBER 2017
chartwells spreads cheer / community BUFFALO STATE UNIVERSITY
Snapchat filters add a funway to engage with our guests on social media
CONCORDIA COLLEGE
Events & FESTIVITIES
SUNY OLD WESTBURY
MIDWESTERN UNIVERSITY GLENDALE
Over 1,300 students attended the annual holiday luncheon
STOCKTON UNIVERSITY
“
I love the Winter Wonderland event. It let me take a quick break before going back to my room and studying for my exams.
”
A luau-themed dinner brings sun and fun to a cold winter night
Stockton’s annual Winter Wonderland brings joy to students prior to finals week
— Sarah, freshman at Stockton University
DECEMBER 2017 | CHARTWELLSMONTHLY.COM
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SPREADING CHEER WITH
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HOFSTRA UNIVERSITY
BOWLING GREEN ST. UNIVERSITY
BABSON COLLEGE
DOMINICAN COLLEGE
My favorite part of the Winter “Wonderland event is definitely the
gingerbread houses. Growing up,I always made them with my family. It was an annual tradition. Now that I’m away at school, making them with my friends makes me feel like I am back at home— especially with all the gumdrops! This event makes me really excited for the holiday season. — Kyle Morgan, junior at Dominican College
”
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CHARTWELLSMONTHLY.COM | DECEMBER 2017
TEXAS A&M UNIVERSITY TEXAS A&M CORPUS UNIVERSITY CHRISTI CORPUS CHRISTI
More than 500 cookies were donated to the local community
QUINNIPIAC UNIVERSITY
UNIVERSITY OF ARKANSAS ADELPHI UNIVERSITY
UNIVERSITY OF ARKANSAS
Students decorated two cookies each, one for a food insecure student or child within the Northwest Arkansas community and another for themselves
Ugly Sweater Contest winners at Babson College
et emed mark Holiday-th College at Iona
DECEMBER 2017 | CHARTWELLSMONTHLY.COM
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Chartwells Higher Education Dining Services • 2 International Drive, Rye Brook, NY 10573 Media interested in any additional details for content published in Chartwells Monthly can contact Meredith Bracken. Meredith.Bracken@compass-usa.com Phone: 914-935-5326 Web: www.ChartwellsHigherEd.com • www.ChartwellsMonthly.com • www.DineOnCampus.com Privacy and Terms of Use All content © Chartwells USA. © 2017 Compass Group USA, Inc. All rights reserved. Chartwells Monthly production by: Kaleidoscopic, Inc. www.kaleidoscopicinc.com
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Chartwells Magazine is the proud winner of three 2012 LACP Magellan Awards. • Platinum Winner: Employee Communications Category • Most Engaging Communication: Worldwide Special Achievement Award • 7th Place Ranking: Top 50 Worldwide General Competition