Volume 8
bulletin.
Lee Matenga Dealer Principal
A MESSAGE FROM THE DEALER PRINCIPAL. As we wrap up the final quarter of 2025, I’d like to take this opportunity to sincerely thank you, our valued customers, for your continued trust and support throughout the year. The fourth quarter has been a strong and exciting finish for Chadstone Toyota. One of the highlights was the launch of the All-New Toyota Hilux, which generated fantastic energy across our dealership and great interest from our customers. It was the perfect way to close out the year on a high note.
I’m incredibly proud of our entire team. Their hard work, dedication, and commitment throughout 2025 have allowed us to finish the year strong while continuing to deliver the high level of service our customers expect. As we look ahead, we’re excited for what 2026 holds and remain committed to supporting you on every step of your Toyota journey. From all of us at Chadstone Toyota, we wish you a happy, healthy, and positive New Year. Thank you for being part of our community.
FEATURED - The New Hilux
The New Hilux The New Toyota Hilux has arrived, and we can’t wait to share the experience with you! Built tougher and smarter than ever, the latest Hilux combines legendary durability with modern technology and bold new styling. Visit us at Chadstone Toyota today and let our friendly, expert sales team help you find the perfect Hilux!
Ready to experience it for yourself? Book a test drive today and get behind the wheel of the new Toyota Hilux — power, performance, and innovation waiting for you.
Book Your Test Drive Here
NEW SPONSOR PARTNERSHIPS OAKLEIGH CRICKET CLUB This year, Chadstone Toyota is proud to celebrate a new partnership with the Oakleigh Cricket Club. Oakleigh Cricket Club has been a pillar of our local community since 1879, and much like them, Chadstone Toyota has proudly served and supported the same community for over 35 years. We share the same values of teamwork, dedication, and giving back, and through this partnership, we look forward to strengthening our connection with the people and families who make our community great. Together, we’re building on a shared legacy of supporting local spirit both on and off the field with hopes to grow this partnership for many years to come and continue making a positive impact in our community’s future.
OAKLEIGH CHARGERS Chadstone Toyota is excited to partner with the Oakleigh Chargers, a club renowned for developing talent, teamwork, and leadership. This partnership reflects our shared values of commitment, performance, and community involvement. By working together, we aim to support the growth of local sport, encourage young athletes to reach their full potential, and strengthen our connection with the wider community. We’re proud to stand alongside the Oakleigh Chargers and look forward to a successful partnership ahead.
STAFF SPOTLIGHT MATTHEW HOBBS
We’re delighted to share some news from the Toyota National Skills Competition, held on Friday, 28 November. A huge congratulations to Matthew Hobbs, who was named the National winner in the Finance division. Matthew’s knowledge, professionalism, and dedication truly set him apart, and his achievement is something we’re incredibly proud of.
MEET MATTHEW PICTURED CENTRE
Please join us in congratulating Matthew on this outstanding accomplishment.
SERVICES HERE FOR YOU Introducing Service Triage at Chadstone Toyota We’re excited to enhance your service experience with Service Triage—designed to keep you informed, connected, and in control. What happens on the day? Our Service Advisors greet you, confirm your details, and complete check-in. You’ll receive a personalised SMS from your dedicated Service Advisor, who will look after you and your vehicle for the day. This SMS is your direct line of communication— feel free to text your advisor anytime. Our technicians complete a detailed vehicle inspection. If additional work is required, our parts team prepares accurate quotes. Your Service Advisor sends you a digital inspection report with photos, pricing, and approval options—so you can authorise repairs at your own pace.
✅ ✅ ✅
Why you’ll love Service Triage: Clear photos and visual evidence Transparent, accurate pricing Easy repair approvals from your device Ongoing SMS updates and communication No rushed explanations—just clear information, open communication, and complete transparency.
✅ ✅ ✅ ✅
Service made simple at Chadstone Toyota.
SERVICES HERE FOR YOU Discover KINTO With KINTO, all you need is your phone to book, unlock and drive. Choose the right car for every occasion, available by the hour, day, week or longer. Enjoy a complimentary first bZ4X booking* while your vehicle is being serviced. Click the image to download the app.
myToyota Connect App Meet the only companion app you’ll need for your Toyota. Designed to work seamlessly with every Toyota, the myToyota Connect app keeps you connected wherever you go. Own a connected vehicle? Access a range of Connected Services, from advanced remote controls and real-time vehicle information like tyre pressure, to booking a service with ease. Stay in control, stay connected — download the myToyota Connect app today.
Meet our AI Agent - Anna When our team is busy serving customers in-store and our phones are ringing, Anna steps in to help. She answers calls, triages enquiries, and helps direct you to the right person, ensuring your request is handled as quickly and efficiently as possible. Anna is still learning, and while she’s not perfect just yet, she’s part of our ongoing commitment to improving the way we serve you. As with any new technology, there may be a few teething issues along the way—but rest assured, you can ask to speak with a human team member at any time. By using an AI agent, we’re able to reduce wait times, handle more enquiries at once, and free up our staff to focus on delivering great in-store service and more complex customer needs. It’s just another way Chadstone Toyota is going above and beyond to make your experience smoother, faster, and more convenient.
SOON. FIRST EVER RAV4 PLUG IN HYBRID PRE-ORDER NOW
Service Offer Never Stop Exploring
It’s the season for sunshine and road trips — make sure your Toyota’s ready. Enjoy a General Service from $290 for small vehicles, or $350 for SUVs and 4x4s. Book now with the experts at Chadstone Toyota! You’ll have to be quick because this offer ends January 30, 2026.
*T&Cs - chadstonetoyota.com.au
TOYOTA CERTIFIED PRE-OWNED At Chadstone Toyota, we have some exceptional pre-owned certified vehicles that you may consider as an option. Coming in weekly, these vehicles are in as-new condition and ready for immediate delivery, exclusive at Chadstone Toyota. Please browse our Certified Pre-Owned range and contact one of our pre-owned sales consultants on 03 9568 0933.
TCPO OF THE WEEK
CLICK TO VIEW OUR RANGE
Google Reviews
Let’s connect! facebook.com/chadstonetoyota/ instagram.com/chadstonetoyota/ linkedin.com/company/chadstone-toyota/