INTERNATIONAL STUDENT HANDBOOK
Revised September 2025
Introducing Townsville
Townsville is a city on the north-eastern coast of Australia, in the state of Queensland. Adjacent to the central section of the Great Barrier Reef, it is in the dry tropics region of Queensland. Townsville is Australia's largest urban centre north of the Sunshine Coast, with an estimated population of 180,000. Considered the unofficial capital of North Queensland, Townsville hosts a significant number of governmental, community and major business administrative offices for the northern half of the state.
Popular attractions include 'The Strand', a long tropical beach and garden strip; Riverway, a riverfront parkland attraction located on the banks of Ross River; the Museum of Tropical Queensland, built around a display of relics from the sunken British warship HMS Pandora; and Magnetic Island, a large neighbouring island, the vast majority of which is national park.
Introducing The Cathedral School
The Cathedral School is Townsville’s only Anglican co-educational day and boarding school. Founded in 1917, it has established a very good reputation as a school that provides a first-class academic and extracurricular program in a caring and supportive environment.
The School caters for children from Early Childhood to Year 12 on a single campus in suburban Mundingburra, just 8 kilometres from the city centre. It is located close to major shopping and sporting facilities, and regular bus services go past the front gate.
Approximately 130 boarders live in modern air-conditioned on-campus accommodation –international students soon develop language and cultural understanding through living together with boarders from many places across Australia and around the world.
Our aim is to support and encourage all students to achieve to the best of their potential, so that they will be prepared for their future life-path – whether that be further study at a tertiary institution or direct entry to the workforce. Cathedral graduates enjoy success because they have developed skills, attitudes and values which provide firm foundations for adult life.
Welcome Message
MESSAG E FR OM THE PRINCIPAL – MR LUK E BAILLS
Welcome to The Cathedral School.
You have made a very important decision, and the staff here will make every effort to help you achieve your goals. Our aim is to work closely with each student to make sure they develop the skills and attitudes necessary for success in life.
At Cathedral, you will benefit from the excellent academic programs and ESL support, a large variety of extracurricular activities, and a friendly and supportive school community.
I hope you will enjoy your time with us and make the most of every opportunity available to you.
MESSAG E FR OM THE REGIST RAR – MS JAN E NEAME
Congratulations on your decision to enrol at The Cathedral School.
We look forward to your arrival, and hope that you will settle in quickly and become a proud member of The Cathedral School community.
Starting at a new school can be quite daunting, and moving to a different country far from home makes it even more difficult, but we are here to help with your transition.
This handbook contains a lot of useful information to help you prepare for your new adventure. Please read it carefully and ask for assistance if there is anything you don’t understand.
Our staff and students will be more than happy to help.
School Details & Emergency Contacts
The Cathedral School of St Anne & St James
Postal Address: PO Box 944, Aitkenvale QLD 4814
Street Address: 154 Ross River Road, Mundingburra QLD 4812
Phone: +61 7 4722 2000
Email: tcs@cathedral.qld.edu.au
Website:www.cathedral.qld.edu.au
International Student and Homestay Coordinator
Jane Neame
Mobile/Whats App: +61 404 218 859
Email: registrar@cathedral.qld.edu.au
Head of Girls Boarding
Zoe Jones
Mobile/Whats App: +61 407 159 437
Email: girlsboarding@cathedral.qld.edu.au
Head of Boys Boarding
Michelle Dalley-Anderson
Mobile Whats App: +61 419 650 009
Email: boysboarding@cathedral.qld.edu.au
International Student 24 Hour Emergency Contact
Urgent health & welfare issues
Luke Baills – Principal
Mobile/Whats App: +61 407 159 435
Medical School’s Student Health Centre: +61 475 943 438
Important Information & Services
Emergency Telephone Numbers
Police, Fire, Ambulance 000
Dialling from a mobile phone without a sim card or pin number 112
Medical
Townsville Hospital: +61 7 4796 1111
Mundingburra Medical Centre: +61 7 4779 0622
Medibank OSHC: 134 148
Beyond Blue: 1300 22 4636
Kids Help Line: 1800 551 800
Australian Department of Home Affairs Global Service Centre: 131 881
Banks and Automatic Teller Machines (ATMs)
• Townsville Shopping Centre (1.9 Km) 310 Ross River Road, Aitkenvale. All major banks & ATM machines.
• IGA (1.4 Km) 80 Ross River Road, Mundingburra Offers cash-out facilities
Post Office and Sending Mail
• Letters can be sent through the school office
• Nearest Post Office is located inside Townsville Shopping Centre (1.9 Km)
Local Transport
• School buses transport boarders to prearranged activities and local shops
• Public bus service “Kinetic”, www.wearekinetic.com/au/townsville and https://jp.translink.com.au/plan-your-journey/journey-planner
• Taxi
> Townsville Taxi 131 008
> 13CABS 132 227
> Black and White Cabs 133 222
Campus Map
Student Support Services and Information
If you need to know about: You need to see:
Academic Matters
Timetable & room allocations
Content of units, teaching procedures, assessments
Help with reading, writing, note taking
Overall course requirements, academic regulations
Decisions to change subjects, defer from study
Career planning & university applications
Administrative Matters
Uniforms & stationery requirements
Library & computer access
Change in accommodation or address details
Holiday homestay requests
Health insurance, personal finances
Visa or travel issues
Personal finances / bank account
Personal Matters
Feeling unwell, medical problems
Homesickness, relationship issues
School Receptionist
Class/Subject Teacher
ESL Teacher
Director of Studies
Director of Studies
Careers Advisor
Registrar
Learning Hub/ IT office
Registrar
Registrar
Medibank 134 148
Registrar
Head of Boarding
Student Health Centre
School Psychologist
Problems in boarding house Head of Boarding
Problems in holiday homestay
Spiritual/ religious issues
Registrar
School Chaplain
Quick Guide to Key Personnel
International Student Coordinator
Jane Neame (Registrar)
Mobile +61 404 218 859
Email registrar@cathedral.qld.edu.au
Accommodation
Head of Girls Boarding - Zoe Jones
Mobile/Whats App: +61 407 159 437
Email: girlsboarding@cathedral.qld.edu.au
Head of Boys Boarding - Michelle Dalley-Anderson
Mobile Whats App: +61 419 650 009
Email: boysboarding@cathedral.qld.edu.au
Holiday Homestay - Jane Neame
Phone +61 7 4722 2000
Email registrar@cathedral.qld.edu.au
Academic & Careers Advice
Academic Subjects - Andrew Arratoon (Director of Studies)
Phone +61 7 4722 2008
Email andrew.arratoon@cathedral.qld.edu.au
Careers and Tertiary Course Information - Katrina Wilshire (Careers Officer)
Phone +61 7 4722 2041
Email katrina.wilshire@cathedral.qld.edu.au
ESL Support - Kit Perry
Phone +61 7 4722 2000
Email kit.perry@cathedral.qld.edu.au
Health & Wellbeing
Psychologist - Kirsten Seymour
Phone +61 7 4722 2004
Email kirsten.seymour@cathedral.qld.edu.au
Health Care - Therese Grasso
Phone +61 7 4722 2024
Email student.health@cathedral.qld.edu.au
Things to Do – A Summary
Before Leaving Home:
• Complete the Preparing for School Checklist
• Watch the orientation video
• Apply for a passport
• Arrange a student visa
• Send copies of these to the School
• Arrange for immunisations and medications from my doctor
• Apply for a bank account and/or arrange sufficient funds
• Confirm overseas access to your funds with your bank
• Make travel arrangements including travel insurance to cover the time to travel from home to school
• Advise the School of travel details
• Confirm accommodation arrangements
• Pack bags being sure to include the following:
o Name and contact details of emergency contact (parent, agent)
o Name and contact details of school representative
o Enough currency for taxis, phone calls etc. in the event of an emergency
o Important documents:
This handbook and Safe Travel Procedure
Passport
Student Visa
eCoE (Confirmation of Enrolment)
CAAW (Accommodation & Welfare Form)
Travel Insurance Policy
ID cards, Birth Certificate (or copy)
Parent’s contact details
School contact details
Upon Arrival in Australia:
• Call home
• Contact school (if staying off-campus)
• Try on uniforms, confirm fit and apply labels
• Check book list items
• Schedule your orientation
• Get timetable and student diary
• Start classes
• Order student ID card
• Activate OSHC policy (Overseas Students Health Cover)
• Organise bank account, mobile number, email address
• Apply for tax file number if seeking work
• Get involved in student life and activities (e.g. music, sporting and cultural clubs)
Preparing for Arrival
We have packaged together important information to ensure you are well prepared to commence school. As a first step complete the Preparing for School Checklist and watch the student orientation videos.
You will need to make your own travel arrangements to Australia. You need to arrive at school on the designated Boarders’ Travel Day, but if travelling with family or staying in homestay, you can come a few days earlier to allow enough time for settling-in and overcoming jetlag. Note that you must not arrive in Australia before the Welfare Start Date on your CAAW.
You should fly into Brisbane or Cairns International Airport and connect with a domestic flight to Townsville. This will take 2 hours from Brisbane, or 45 minutes from Cairns. Visit http://www.townsvilleairport.com.au
Please notify the School well in advance of your travel if you require airport pick-up. A staff member will meet you at the luggage collection area of the Townsville Airport.
The Cathedral School is located 5kms from Townsville Airport. Taxis are readily available outside the terminal and the trip to school takes about 10 minutes.
Safe Travel Plan
The Safe Travel Procedure and checklist will guide you on how to ensure your safety when travelling to and from home and school. Be sure to complete the checklist before departure. Importantly, before you leave, you should provide your family and friends, and your education provider in Australia, with details of your flights to Australia and where you will be staying when you arrive. (Do not change these details without informing them.)
Once you have arrived in Australia, you should then let your family and friends know that you have arrived safely. It is important to ALWAYS let someone know where you are and how to contact you.
If there are any changes to your travel schedule (e.g. flights are delayed, missed connecting flight), please notify the Head of Boarding at The Cathedral School:
Head of Girls Boarding - Zoe Jones
Mobile/Whats App: +61 407 159 437
Email: girlsboarding@cathedral.qld.edu.au
Head of Boys Boarding - Michelle Dalley-Anderson
Mobile Whats App: +61 419 650 009
Email: boysboarding@cathedral.qld.edu.au
What to Bring
Deciding what to pack can prove challenging when relocating to live in a new country. To make this easy for you we have created a packing list which can be located in the Preparing for School Checklist
Students are often surprised by how strict Australian Customs Services and quarantine can be, particularly in relation to food and natural products. If you're in doubt about whether your goods are prohibited or not, declare it anyway on the Incoming Passenger Card which you will receive on the plane.
Baggage allowances flying into Australia will vary according to your carrier, flight class and country of origin. Please check with your carrier prior to departure. The limits mean that you will have to pack carefully. You will be able to purchase most things upon arrival in Australia, but the price may be higher than in your own country.
Seasonal Considerations
Summer in Australia is from December to February, with winter from June to August. However, Townsville has a tropical climate so there is not a lot of seasonal variation in temperatures. The summer months are quite hot and can be wet; the winter months are mild and generally sunny. Do not bring heavy winter clothes.
Clothing
During the school day, students wear school uniform. All uniform items can be purchased from The School Locker at Domain Central or the second-hand uniform shop located on campus. You will need to bring your own shoes – black leather lace-up shoes are worn for daily classes, and good quality cross-trainer sports shoes for physical education classes.
Outside of school hours, dress is casual – jeans, slacks, shorts or skirts are worn with t-shirts or blouses. The Cathedral School has conservative standards so clothing should provide good coverage and not display any offensive images or language. Sneakers or sandals are the most common footwear during free time.
Some functions such as formal dinners, chapel services, student dances or outings will require more formal clothing. Boys will need long pants and business-style shirts and a tie; girls will need a smart dress or skirt and blouse for these occasions. For festive occasions, you may want to bring traditional dress and accessories.
Money
You will need to make sure you have enough funds to support you when you first arrive. It is recommended that you have approximately $A1,000 to $A1,500 available for the first two to three weeks to pay for set-up requirements (items to set up your living area in the boarding dorm and personal items). Do not travel with large amounts of cash. It is best to set up a bank account in Australia and have funds transferred by your bank or have an international credit/debit card.
BYOD
You will need to supply your own laptop in Years 7 to 12. Please refer to the BYOD guide in the Preparing for School Checklist
School arranged items
School Uniform and book list items
School uniform and book list items must be ordered using the order form available in the Preparing for school checklist . Be sure to measure yourself accurately to ensure your uniform fits correctly. Additionally complete the book list order form confirming which items are to be ordered for each subject you have selected. Your uniform and book list items will be delivered and waiting for you in the boarding dormitory. Try on your uniform immediately to confirm it fits correctly and then apply the ironon labels. Replacement or future uniform items can be purchased from The School Locker at Domain Central or the second-hand uniform shop located on campus. Payment can be made by cash, debit or credit card at the time of purchase.
You will need to supply your own stationery supplies. This includes a laptop in Years 7 to 12. A list of requirements for each year level is available on the School intranet, and suggested retailers are listed there. Initial lists will be sent to families - please ask for help if needed in making your initial purchases
Textbooks
The Cathedral School operates a textbook hire scheme, so you will not be required to purchase expensive textbooks. The school tuition fee covers the cost of all necessary textbooks for all subjects. Students will borrow the textbooks from the Learning Hub and return them at the end of the course of study. If a student loses or damages any textbook, the replacement cost will be charged to the family’s account.
Health & Welfare
Maintaining good health is of vital importance when studying abroad. While living in another environment is a good way to change a daily routine, it is important for students who are experiencing difficulties in their own country (relationship, health, emotional, substance abuse, etc.) not to expect a vacation from their problems. It is important that all students are able to adjust to potentially dramatic changes in climate, diet, living, and study conditions that may seriously disrupt accustomed patterns of behaviour.
Mental Health
Many students experience homesickness, anxiety and stress, especially when they are far from home. In these cases, feel free to talk openly and honestly about your feelings with your Boarding House Parent or Homestay parents. During school hours you can also discuss your feelings with your Tutor, Dean, School Nurse, the School Psychologist, the International Student Coordinator, or any other adult or teacher in the School with whom you feel comfortable.
Physical Health
A big part of staying healthy involves eating healthy foods and getting enough exercise for fitness and relaxation. Nutrition Australia provides some great information about healthy eating, exercise and lifestyle on its website www.nutritionaustralia.org
Exercise – do at least 30mins of moderate exercise a day
Sleep – get at least 8-9 hours of sleep a night
Nutrition – keep a balances diet remembering to eat lots of vegetables and fruit everyday
Sexual Health
Taking care of your sexual health means more than being free from sexually transmissible infections or diseases (STIs or STDs); it also means taking responsibility for your body, your health, and your decisions about sex. In Australia, the age of consent is 16 years, and it is illegal to engage in nonconsensual sexual activity with any person.
What do I do if I’m sick?
Health care for boarding students is managed by the nurses in the Student Health Centre. Students living in homestay need to organise their own medical treatment – the homestay parent will help to arrange appropriate care.
At the Student Health Centre, the nurse will assess your condition and take appropriate action. This may involve:
• Medication, advice re ongoing care, and return to class
• Medication and a period of rest in the Health Centre
• Appointment with a doctor or other medical professional – someone will accompany you to your first appointment, and interpreting services can be arranged if necessary
The Student Health Centre is located on the school campus and is staffed by qualified nurses from 8am to 4pm on weekdays. The nurses handle all routine matters during clinical hours and arrange medical appointments for students when necessary. Out-of-hour care is handled by a doctor or nurse on call. In an emergency, the student will be taken to Townsville Hospital.
For the safety of our students, all medications must be handed in to the nursing staff, who will administer them as required. Students are not permitted to keep any medicines (including over-the- counter pharmaceutical items) in the dormitory.
Seeing a Doctor
When you attend your appointment, the doctor will ask you questions about your health and may give you a brief physical examination, such as checking your breathing, your throat, ears etc. The doctor will then give you some advice regarding management of your illness and may give you a prescription for some medication. If your illness is more serious or the doctor is unsure of a diagnosis, she or he may refer you for further tests e.g.: blood tests or x-rays, or to see a specialist doctor.
If you have had, or need to take time off studies, you will need to get a medical certificate from the doctor to provide to your education provider. Unexplained absences will affect your attendance record and may also affect your ability to complete assessment.
Pharmacies
GP surgeries do not have medications to dispense to you. You must take the prescription given to you by the doctor to a Pharmacy or Chemist to obtain the medication. You will need to provide the pharmacy with your OSHC card, your full name and address. You are able to walk in off the street to any pharmacy/chemist in Australia and will only have to wait a short while for your prescription medicine to be prepared.
Prescription Medication
Medication prescribed by your doctor is not free. You must pay the pharmacy. If the cost is more than the ‘prescribed fee’ you may be able to claim the difference back from your OSHC provider. Many pharmacists will offer you the option of having a “generic” brand of medicine. This is ONLY offered if the content of the medicine is exactly the same as that prescribed by your Doctor. It will, however, assist you to pay less for your medicine.
Over-the-counter Medication
Pharmacies/chemists also provide a variety of over-the-counter medications useful for treating colds, headaches, allergies and the like which do not require a prescription. Ask the pharmacist on duty for advice regarding the best medication for your symptoms. Ensure that you advise the pharmacist of any other medications you may be taking.
Dental & Optical
Dental and optical health services are not covered by your OSHC unless you take out extra cover. If you need to see a dentist or optometrist, you will need to make an appointment (see the Student Health Centre for advice) and pay the full fee for this service.
Overseas Student Health Cover (OSHC)
Overseas Student Health Cover (OSHC) is mandatory for international student visa holders. It is an insurance policy that provides cover for the costs of medical and hospital care which international students may need while in Australia. OSHC will also cover the cost of emergency ambulance transport and most prescription drugs.
As part of your enrolment agreement with The Cathedral School, you have been asked for an OSHC payment for Medibank Private to provide health insurance cover for the duration of your student visa / enrolment at the School.
Your policy will be arranged by the School, but you must activate your policy online with Medibank OSHC when you arrive in Australia.
For more information about OSHC see the website for details www.medibank.com.au and select Overseas Student Health Cover.
How do I use my OSHC?
If you need to visit a doctor or medical centre, show your policy at the end of the visit. Some medical centres accept your policy as full payment for the visit (they ‘bulk-bill’ the health fund for the visit).
However, in most cases, you will be charged the doctor’s fee, and you will need to claim back the portion covered by the health fund. You will need to submit your claim online OR you may have to take your receipt to Medibank to claim your refund.
How do I make a claim?
Students will need to pay for their medical appointments at the time of treatment and claim the refund via the online claim form.
ALCOHOL, SMOKING & DRUGS
There are very strict rules around the use of alcohol, cigarettes and drugs in Australia, and at The Cathedral School. Please be aware of the legal requirements, as well as the School’s guidelines in these matters.
Alcohol
Consumption of alcohol is illegal for those aged under 18 years in Australia. In addition, you will face severe disciplinary action, and possible exclusion, from The Cathedral School for being in possession of or under the influence of alcohol at School or on any School related activity.
This will have immediate and long-term impacts on your right to study in Australia and means you can be asked to leave the country immediately. We therefore strongly advise that you do not consume alcohol during your stay in Australia. Once you are over 18 years of age, you can legally consume alcohol, but not on school premises or whilst under the care of the School. This includes any time spent in school-arranged homestay.
Smoking, Vaping & E-Cigarettes
Australian law makes it an offence to sell or supply tobacco products to a person under the age of 18 years. It is illegal for anyone under 18 to purchase tobacco products. There are also a number of laws regulating and restricting the advertising, promotion and packaging of tobacco products.
Regulations have been introduced to restrict smoking in public areas such as shopping centres, hotels, restaurants and dining areas, and in some workplaces.
The Cathedral School is a non-smoking zone. Cigarettes/ vapes/ e-cigarettes are not allowed at School, inclusive of all of the boarding facilities. In addition, homestay homes do not allow smoking. Disciplinary action will be taken if students are found to be smoking. Offences will result in exclusion from school. For your own health, we can assist you with a Quit Smoking program if you are a regular smoker.
Drugs
Each State and Territory has laws governing the manufacture, possession, distribution and use of drugs, both legal and illegal. Drug laws in Australia distinguish between those who use drugs and those who supply or traffic drugs. The Federal Customs Act covers the importing of drugs, while each State has laws governing the manufacture, possession, distribution and use of drugs, both legal and illegal.
The Cathedral School has a zero-tolerance policy to illegal drugs. Your enrolment at The Cathedral School will be cancelled if you are found to be in possession of drugs, under the influence of drugs, or to have supplied drugs to any other student.
This will have immediate and long-term impacts on your right to study in Australia and means you can be asked to leave the country immediately. We therefore strongly advise that you do not have any involvement with drugs during your stay in Australia.
Culture Shock and Homesickness
When you come to a new country, it’s normal to feel a bit of culture shock. This might mean missing home, feeling a little confused, or finding new customs and food unfamiliar. Don’t worry these feelings are very common and usually get easier as you settle in. Some things that can help are keeping in touch with your family and friends, trying new experiences with an open mind, asking questions when you’re not sure, and talking with teachers or friends for support. Joining school activities is also a great way to make friends and feel part of the Cathedral community. And remember, if you ever feel really homesick or find it hard to cope, you can always make an appointment to talk with the school psychologist, who is here to listen and help you.
Sun Safety
Queensland’s UV levels are high year-round, so sun protection is essential. Skin damage can occur in as little as 10 minutes when the ultraviolet (UV) index is 3 or above. To stay safe in the sun, avoid direct sun when possible, drink plenty of water, wear protective clothing, wide brim hat and sunglasses and apply sunscreen regularly.
Surf Safety
Being safe at the beach requires awareness and understanding of surf conditions. Always swim between the red and yellow flags, as this area is patrolled by surf lifesavers. Obey all signage and safety instructions provided by beach authorities.
Car and Bus Safety
Australia enforces strict road safety laws. It is compulsory for all vehicle occupants - both drivers and passengers - to wear seatbelts while a car or bus is in motion.
Personal Safety
At Cathedral, we want you to feel safe, confident, and supported while you study here. Always follow instructions of your teachers or boarding staff including when they suggest to remain with a buddy or friend. Be aware of your surroundings, especially on a rare occasion when walking alone or using public transport. Avoid sharing personal details with strangers - either in person or online. Trust your instincts, and seek help if you feel unsafe.
In addition, we run a Personal Development Program during Pastoral Care lessons. You will learn about important topics like:
• staying safe online and avoiding cyberbullying
• dealing with bullying and abuse
• understanding and avoiding addiction
• safe driving skills
If you ever feel unsafe or need help, you can always talk to a Safety Protection Officer or any staff member you trust. We are here to help you.
Storm and Flood Safety
Storms can occur anytime, though they’re most common from October to April. Severe storms may bring heavy rain, strong winds, hail, thunder, and lightning, causing flash floods, property damage, fallen trees, and power outages. Stay safe by staying indoors and listen to updates if you are outside, seek shelter.
Animal Safety
Australia has many native animals - never touch or feed them as they can injure you Stay well back from wildlife, including snakes, crocodiles, dingoes, cassowaries, wild pigs and injured animals. Avoid marine stingers and crocodile habitats in tropical waters. Most insects aren’t harmful, but we recommend wearing insect repellent and avoid touching them to prevent bites or stings.
Accommodation
It is the schools preference that international students live in the on-campus boarding accommodation – this will be organised as part of the enrolment process – and on arrival in Townsville, you will go directly from the airport to the boarding house.
In this case, it is important that you arrange your travel so that you arrive in Townsville after 12pm on the designated Boarders’ Travel Day, as the boarding staff are not available before this time. Once you have moved into the boarding house, staff and students will be assigned to assist you to settle in and prepare for the start of your studies.
If you are staying off-campus with family or in a school-arranged homestay, you will be met at the airport by them, and will go directly to their home. Soon after arrival, you should call the School to make arrangements for orientation.
On-Campus Boarding Accommodation
Facilities
Boys and girls are accommodated in separate air-conditioned buildings on the School campus in Mundingburra. All accommodation has been recently upgraded and provides an excellent standard of comfort and safety.
There is space for approximately 90 girls and 90 boys. Generally, senior students (Years 11 and 12) will have single rooms, while younger students will be in twin-share or four-share rooms with other students.
Each student has a single bed, storage space for clothes and personal items, and a built-in study desk with fluorescent light and internet connection. Bathrooms are shared, but individual privacy is assured.
The Boarding Handbook contains detailed information to help you become familiar with boarding procedures. This will be sent to you prior to arrival and is also available in the Boarding section of the School website. Please read it carefully and ask for assistance if you do not understand something.
Boarding Staff
The Heads of Boarding are responsible for the overall management of the boarding community at The Cathedral School. They are full-time staff members who live on campus and have close contact with all boarding students and staff.
Heads and boarding supervisors provide ongoing care and supervision of boarders in the dormitories. They are on duty whenever there are students in the dormitory, and they all live in staff quarters within the dormitory buildings.
Study
“Prep” or study time is scheduled after dinner five nights a week (Sunday – Thursday) for a minimum of 90 minutes, but senior students have an extended prep session after the younger ones have gone to bed.
Prep is done either in a classroom or in the dormitory (depending on the year level), Prep sessions are supervised by staff who can provide some assistance when necessary and ensure that a quiet and productive working environment is maintained for the benefit of all.
Computer & Internet Access
The School provides network and internet access for use by students, allowing entry to a vast amount of information and resources. The network is provided and maintained for the benefit of all students. Students are responsible for acceptable behaviour in relation to school-owned technology and bringyour-own devices while accessing the school network and when using the internet.
Further details regarding student responsibilities, appropriate use, and digital conduct can be found on the school website in the ICT Acceptable Use Procedure – Students policy.
Boarding students will have automatic internet access through the School’s wireless network. Internet access is switched off at 10pm on weeknights.
We strongly discourage personal broadband devices, as this makes it very difficult for staff to monitor appropriate internet usage.
All students will have an email address on the school server, in the following format: firstname.surname@cathedral.qld.edu.au This will be available as soon as the student logs on to the School network.
Parents will also have access to Parent Lounge on the school’s intranet service, eCat. This enables parents to view information about their child’s subjects, timetable, reports and also provides direct email links to the child’s teachers. Logon details will be emailed to parents prior to the student’s arrival.
Recreation
Boarding students are able to participate in any of the school’s extra-curricular activities, and (with parental permission and school approval) can also join sporting teams or special interest groups that operate off-campus.
There are many recreational facilities available to students at the school – TV, DVDs, and indoor recreation areas in the dormitories; swimming pool, sports and music facilities on campus; and boarders have access to a number of recreational activities on weekends – shopping, ice skating, tenpin bowling, going to the movies or the beach, dances, restaurants, football games etc. The weekend roster of activities is placed on eCat by Thursday each week.
Meals
All meals for boarders are provided in the school Dining Room, where qualified chefs produce a large variety of healthy, nutritious meals. All students must attend breakfast and dinner. Lunch, morning tea and afternoon tea are also provided.
Laundry
The School laundry operates 5 days a week (Monday – Friday) and takes care of all the laundry requirements for boarding students – uniforms, casual clothes, underclothes, bed linen and towels. All items must be clearly labelled with the student’s name and laundry number so that they can be returned to their rightful owner. Commercially printed sew-in tags must be used, as other marking methods do not last.
Some washing and drying facilities are available in the dormitories for personal use – this is regulated by boarding staff.
Homestay
Homestay accommodation may be arranged subject to availability for students in the following circumstances:
• During Easter & September school holidays, if the student is not returning home
• If there is no boarding place available at the time of the student’s arrival
• If boarding proves to be unsuitable (after a minimum of 6 months’ trial)
The Cathedral School selects homestay families according to our Homestay Policy. In brief, such families must:
• have suitable space to accommodate the student
• have current Blue Cards (Suitability for Working with Children)
• undertake to provide supervision ‘equivalent to that of a reasonable parent’
A signed agreement between the student’s parents and homestay provider will be obtained before any homestay placement can proceed.
Homestay families will be responsible for providing an appropriate home environment for the student, including a private room and quiet study area. They will also provide the students with a minimum of three meals a day and will arrange suitable transport to and from school each day.
Students living in private or homestay accommodation may need to arrange their own internet access – this should be discussed with the family before proceeding.
The School retains responsibility for accommodation and welfare of international students, and will oversee homestay arrangements and conduct periodic checks, according to the homestay policy.
International Student Orientation
After you arrive and settle in your accommodation, you will meet the Registrar (International Student Coordinator) and your Head of School who will confirm the schedule for your orientation The orientation program is designed to help you to transition into your new school and adjust to living away from home The program involves several activities and information sessions which will commence on your very first day and continue over the first few weeks of commencing at our school
Orientation Includes
• Finding your way around the campus
o Accommodation, dining & laundry facilities
o Staff offices
o Classrooms
o Learning Hub
o Student Health Centre
o Recreation and sports areas
• Knowing where to find the most important people you will need to know at the institution
o Registrar/International Student Coordinator
o Boarding House staff (or homestay coordinator)
o Tutor and Dean (pastoral care providers)
o Head of School
o Director of Studies
o Careers Advisor
o ESL teacher
o Health Centre staff & School Psychologist
• Understand your timetable and use of the School Diary
• Meet and get advice from your Tutor (pastoral care teacher) and student buddy
• Meet other students, including other international students who may be in your classes, and share your concerns or fears
• Get your student card - you will need your student card to open bank accounts, borrow books from the Learning Hub, and more
• Become familiar with the location of services you may need to access off campus
As part of the Orientation process, you will be allocated one or two student ‘buddies’ who will be available to assist you until you know your way around and are familiar with school routines. You will also have a designated member of staff (your Tutor) who will oversee your orientation to the School.
ID Cards
Initial ID photos are taken soon after arrival, and ID cards are issued to all students. The first ID card is provided free of charge, but replacement cards will incur a small cost.
Orientation Checklist
The following guide offers staff a list of the information to provide a new international student to assist their transition into school.
Prior to departure, confirm student has completed:
Orientation videos
Preparing for School Checklist
Boarders Travel Day and on arrival confirm:
Confirmed airplane is on schedule
Been greeted on arrival at the airport and transferred to school
Confirmed safe arrival with carer/parents
Commenced your orientation program
Participated in a School Tour
Introduced to key staff and school leaders
Received a copy of International Student Handbook and orientation information pack
Confirmed uniform fits correctly and applied labels
Received Book List items
Set Up BYOD Laptop
Have all the necessary items to set up their living space in boarding
First day of school, confirm Student has:
A student Buddy for Week 1 [insert name and Year Level of Student]
School Diary and Code of Conduct
Subject Selections and School Timetable
Location of Tutor room
Emergency contact number of boarding/staff member(s)
Order Student ID card
First week, confirm the Student has / understands:
International Student Handbook
ESL Lessons and English Proficiency testing
Mobile phone / boarding phone / school office phone
Emergency number for fire, police etc is 000 in Australia or 112 from a mobile ‘phone
All school uniform requirements
How to seek assistance on and off campus
Information about Cultural Awareness/Culture Shock/Adjusting to life in a new environment
Orientation to local area – shops, recreational areas, etc
Open an Australian bank account
Australian mobile number – recorded in student database
[Insert name of staff member / role] International Student Officer
[Insert name of staff member / role] Pastoral Care (Guardian Teacher, Tutor, Head of House,
Dean)
[Insert name of staff member / role] Head of School
[Insert name of staff member / role] Director of Studies
[Insert name of staff member / role] Careers and Pathways Manager
[Insert name of staff member / role] Boarding Staff
[Insert name of staff member / role] Student Health Centre Staff (Nurse, Psychologist)
[Insert name of staff member / role] ESL Teacher
Student has received information about:
Personal security and safety, both at school and while living in Australia
How to seek assistance and report significant incidents that affect well-being, including critical incidents
Overseas Student Health Cover (OSHC) and activated their membership
Complaints and Appeals Processes
Student support services
English language, tutoring and study support
Services students can access for information on their employment rights and conditions, and how to resolve workplace issues, such as through the Fair Work Ombudsman or Department of Home Affairs (Immigration)
Legal services available to students
Student visa conditions relating to course progress and attendance
Grounds for suspension or cancellation of enrolment
Student Transfer Assessment Policy
School Calendar
School Diary, Uniform Expectations and Code of Conduct
Assessment policies and requirements
Extra-curricular activities, clubs, etc
Other Information/Activities:
Student pastoral care check-in:
Each morning in Tutor Group
End of Week 1
End of Week 4
End of Week 6
End of Week 8
End of Term 1
Money Matters
Once you have settled in, you will need to budget for ongoing costs. Your basic living costs are covered in your boarding/homestay fees, but there will be other expenses you should be prepared for. These may include medical costs, mobile phone recharging, membership of any sporting teams or clubs you choose to join, taxi or bus fares, and any general shopping and entertainment expenses (weekend activities).
It is best to have a bank account with an EFTPOS card so you can access small sums of money as needed.
Setting up a Bank Account
You can choose to open an account in any Bank, Credit Union or Building Society in Australia. To open a bank account, you will need:
o your passport (with arrival date stamped by Australian immigration)
o student ID card
o money to deposit into the account (this can be as little as $1)
Using an ATM (Automatic Teller Machine)
When you open a bank account, you will be given a PIN (Personal Identification Number) which you will enter into the ATM to access your account. It is the key to your account, and it is important that you never tell anyone your PIN. A bank or reputable business will never ask you for your PIN. If anyone does, be suspicious, don’t hand it over and report the incident to the bank and the police. Be careful no-one is looking over your shoulder when you enter your PIN in an ATM or EFTPOS machine.
Working in Australia
Student visas holders will automatically receive permission to work with their visa grant. Please note that you will NOT be able to work in Australian until you have started your course of study.
Working while Studying
Your education provider needs to confirm your study commencement on PRISMS before you can commence employment. If you are intending to get a job, please check with the Registrar that your study commencement has been confirmed.
You can work a maximum of 20 hours per week during the term and unlimited hours when your course is not in session.
Taxes
Taxes are managed through the Australian Taxation Office (ATO). The tax you pay depends on how much you earn. You must obtain a Tax File Number to be able to work in Australia. A tax file number (TFN) is your unique reference number for our tax system.
When you start work, your employer will ask you to complete a tax file number declaration form. If you
do not provide a TFN your employment will be taxed at the highest personal income tax rate, which will mean less money in your wages each week.
You can apply for your TFN online at www.ato.gov.au, or phone 13 28 61, 8am to 6pm Monday to Friday. For the ATO translating and interpreter service phone: 13 14 50
Important Rules & Policies – A Summary
It is your responsibility to read all of the policies in full so that you understand the conditions of your enrolment at The Cathedral School. Below is a summary of each policy and the complete versions can be found in the Appendices and on the school website: https://www.cathedral.qld.edu.au/international- students
If there is anything you do not understand, please see the Registrar for an explanation before accepting enrolment at the School.
Student Code of Conduct
The Cathedral School fosters a caring Christian community where all staff and students feel safe, respected, and welcome. Trust, cooperation, and mutual respect are essential to maintaining our friendly and inclusive environment.
We are committed to providing a supportive and collaborative setting in which students can pursue a well-rounded education. Our aim is to develop the whole person mind, body, and character within a community that upholds dignity, respect, and personal responsibility.
All members of the School community are expected to treat one another with courtesy and respect, recognising the importance of working together in a diverse and inclusive environment. Students are encouraged to show care and consideration for others and to contribute positively to the wellbeing of the School community.
The expectations for student behaviour and responsibilities are outlined in the Student Code of Conduct, which reflects the values and standards that underpin life at The Cathedral School. The Code can be found in the Student Diary and on the School website.
International Student Visa Conditions
Most international students wanting to study in Australia require a student visa. If you are granted a visa, you must abide by its conditions. Failure to comply with these conditions could result in the cancellation of your visa. These conditions include (but are not limited to):
• Complete the course within the duration specified in the CoE
• Maintain satisfactory attendance and academic progress
• Maintain approved Overseas Student Health Cover (OSHC) while in Australia
• Remain in approved accommodation and welfare arrangements for the duration of your course
• Remain with the principal education provider for 6 calendar months, unless issued a letter of release from the provider to attend another institution
• Notify your training provider of your Australian address and any subsequent changes of address within 7 days
Course Progress & Attendance
In accordance with visa requirements, The Cathedral School has a Course Progress and Attendance Policy for International Students. In brief, students must be in attendance for at least 80% of scheduled class time and must be awarded at least ‘C’ results for effort and achievement in the majority of subjects at the completion of each semester. See the Appendix and the School website for more information.
Accommodation & Welfare
It is a condition of enrolment at The Cathedral School that students maintain approved accommodation arrangements, as outlined in the School’s Accommodation and Welfare Policy. Students may not change their accommodation arrangements without the approval of the School. See the Appendix and the School website for more information.
Current Address Details
Students on a Student Visa no longer need to keep the Department of Immigration informed of their home address in Australia, as the Department will check these details with your education provider if required. Therefore, you MUST maintain a current residential address on your student file AT ALL TIMES. Please see the Registrar/International Student Coordinator with your new details within 7 days of changing your address The School will also routinely check your residential address every six months.
For a full list of mandatory and discretionary student visa conditions please visit https://www.border.gov.au/Trav/Stud/More/Visa-conditions/visa-conditions-students
Academic Policies & Procedures
Academic policies and procedures, including conditions relating to assessment, can be found in the Student Diary which will be issued during your orientation to the School. Please read this carefully and ask your tutor or class teacher if you need any further explanation.
Deferment, Suspension or Cancellation of Enrolment
A student may apply for their studies to be deferred or suspended if there are compelling or compassionate circumstances. To cancel enrolment, a full term’s notice is required, or fee penalties may apply. See the Appendix and the School website for more information.
The School may suspend or cancel a student’s enrolment if the student breaches visa conditions or School Rules and Policies. If the student is under 18 years, the School will continue responsibility for accommodation and welfare until the student has commenced at another school, or has returned home.
Transfer to another School
Overseas students are restricted from transferring to another provider within the first six months of their course, unless certain conditions apply. See the Appendix and the School website for more information.
Complaints & Appeals
The Cathedral School has a Complaints and Appeals Policy to provide students (or their parents/guardians) with the opportunity to access procedures to facilitate the resolution of a complaint or dispute. See the Appendix and the School website for more information.
Fees & Conditions of Payment
Fees
Fees are set annually but may change during the year. The first semester’s fees charged in advance as the Enrolment Confirmation Fee will be charged at the rates on the current year’s fee schedule. The student’s account will be adjusted to reflect the actual fee levels at the time of study.
Fees are paid by semester in advance. There are two semesters per year (January – June; July –November). Fees are due on the first day of each semester.
Families are issued a monthly statement of account if there is an outstanding balance. A due date appears on all statements.
Outstanding fees constitute a debt payable to the School. Overdue fees may be placed in the hands of a collection agency. If necessary, the School may take legal action to recover debts to preserve the viability of the School.
Absences During Term
No allowances against fees will be made for late returns to School or absence during the term, including those due to disciplinary suspensions, or for the early completion of Year 12.
Cancellation of Enrolment
The School reserves the right to cancel a student’s enrolment for non-payment of School fees. Enrolment will be cancelled at the end of a semester if fees for that semester have not been paid.
Notice of Withdrawal
One term’s (10 weeks’) notice in writing is required in the event of a student’s withdrawal, otherwise one term’s fees will be payable. A Withdrawal of Enrolment form is required to be completed and returned with the details.
Payment of Accounts
The following methods of payment are available:
• Over the counter at the School office, by cash, cheque, credit or debit card
• By telephone for card payments
• By BPAY and Internet banking using BPAY information provided on the fee statement
• By direct deposit
• By bank transfer
School Banking Details
Account Name
The Cathedral School of St Anne & St James Bank and Branch National Australia Bank, Aitkenvale Swift Code WPACAU2S
BSB Number 034212
Account Number 185647
Identifier Parent Code or Student Name and Year Level
Refund & Cancellation Policy
The Cathedral School’s Refund Policy outlines the situations under which a refund may be paid, and the amount of refund payable in each situation. This is included in the Appendix and as part of the Fees and Conditions document on the School website.
Acceptance of School Policies
TO BE COMPLETED WITHIN 7 DAYS OF ARRIVAL AT THE CATHEDRAL SCHOOL
Name of student
Year level Commencement date
I have read and understood the rules and policies of The Cathedral School, and agree to be bound by these provisions:
• Student Code of Conduct
• School Rules
• Safe Travel Procedure
• Student Transfer Request Policy
• Entry Requirements Policy
• Student Progress, Attendance and Course Duration Policy
• School Accommodation and Welfare Policy
• Course Progress and Attendance Policy
• School Complaints and Appeals Policy
• School Deferment, Suspension and Cancellation Policy
• School Refund Policy
I understand that some policies and procedures may change during the course of enrolment, and updates will be published on the school website. The revised Fees and Conditions for Payment will be sent to parents at least 4 weeks before the commencement of each school year.
Signed (student) Date
Signed (parent) Date
Signed (parent) Date
PLEASE RETURN THIS FORM TO THE REGISTRAR, MS JANE NEAME