Transport Guide
2026
/ 2027
Welcome Contents
DEAR PARENTS / GUARDIANS,
Thank you for taking the time to look at Castle Court School’s bus service for the 2026 / 2027 academic year. This sets out the wide range of travel options available to the pupils at Castle Court School.
We are delighted to be partnered with Vectare, a specialist school transport management company, to assist us with the School’s bus service.
All bookings for school bus routes are made via our online booking system, which can be viewed at castlecourt.vectare.co.uk.
Payment for the service is made at the time of booking and your child’s name will automatically be added to the register. The website also incorporates an interactive journey planner which allows you to enter your postcode and find your closest bus stop.
This guide provides an overview of the school bus service network and contains further details including fare and timetable information.
All bookings for all routes can be made via the dedicated transport website. Other amendments and changes can also be made via the ‘My Account’ section of the website.
If you need any further assistance, or you would like to discuss travel options from areas not currently served by our network, please contact Vectare via ‘Contact Us’ form on the booking website and we will be pleased to assist.
I would like to take this opportunity to wish your child a pleasant and successful academic year ahead.
Yours sincerely,
How to Book
The VecTive Passenger App is available to download on the Apple App store or the Google Play store.
Online Passenger App
Log in
Log in at the top right.
Making a Booking
Click the ‘Book Now’ button on the left-hand side. Alternatively, click ‘Find your nearest stop’ and enter your postcode to locate the closest stop to you.
Booking / Payment
Make a booking by simply filling out your information.
Making a Booking
Clicking on the booking icon will redirect to the online booking page where you can fill out your details as normal.
Marking as Not Travelling
To avoid unnecessary delays, don’t forget to remove your child from the journey list if they are not travelling on any given day. This is easy to do on the Passenger App.
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Terms & Conditions Fares
1. This agreement is made between all School bus passengers, their parents and Castle Court School in order to provide safe and comfortable journeys for all passengers.
2. Parents need to sign and agree to the minibus code of conduct contract before their children can use the service.
3. Arrangements for pupils’ journeys to and from School are the responsibility of their parents. To assist with discharging this responsibility, Castle Court School provides a School bus service.
4. Transport on the School bus service must be arranged in advance for via the online booking platform. If you wish to use the School bus service on an ad hoc basis, or to vary the details of their bus travel as a one-off, you should book travel via the website prior to travel. A charge is levied for individual trips depending on location.
5. Bookings on the School bus service are nonrefundable in the event of a pupil failing to travel.
6. Bookings are to be made online via castlecourt.vectare.co.uk.
7. Each pupil for whom an online form has been submitted will be added to a bus list detailing the service they travel on, their bus stop and what travel has been paid for. Their name will appear on a list which will be checked by the driver.
8. It will be the parents’ responsibility to inform the School via the ‘Contact Us’ form on the website if they no longer wish to use the School bus service. A full term’s notice must be given by a parent prior to the removal of a pupil from the School Bus Service.
9. No pupil is permitted to travel on the School bus service if not pre-booked for that bus. Other arrangements for journeys to and from School must be made by them or their parents.
10. Pupils must travel to and from Castle Court School in full school uniform or a full school PE kit (except on approved non-uniform days).
11. Pupils should be at the bus stop five minutes before the scheduled time of departure to ensure they don’t miss the service. In the evening, parents should be at the bus stop five minutes before the scheduled time of arrival to collect a passenger.
12. Good conduct is required at all times. Bullying, shouting, use of foul language, dropping litter, playing music, or any other misbehaviour is strictly forbidden.
13. Except when embarking or disembarking, all passengers must remain seated with their seatbelts fastened correctly.
14. Whilst on a School bus, all passengers must accept without question the authority of a transport company official or a Castle Court School staff member who may ask them to obey any reasonable instruction such as to pick up litter, desist from certain actions or to move to a different seat.
15. Failure to comply with these conditions may result in disciplinary action, including temporary or permanent withdrawal of permission to use the School bus service.
16. Castle Court School aims for 95% of journeys to operate within the transport industry window of tolerance of one minute early to five minutes late, however timings may vary due to traffic conditions or unforeseen circumstances. Drivers will not wait past the scheduled departure time.
Produced by Vectare for Castle Court School © Vectare 2026. Timetable, route and fare information is correct as of July 2026.
This guide is produced for information only. This is a closed service and is only available to pupils/students (and any authorised persons) who have been approved by the school and added to the route. It is not open to the general public. We cannot be held liable for any errors or omissions or for any loss or damages caused, howsoever arising and including consequential losses, as a result of the use of this Guide. Please note that routes are subject to change.