embership M
01
TWENTY TWENTY SIX
MATTERS
Restoring Power During A Storm
Step by step... Restoring power after a major outage can be a huge undertaking that involves much more than simply throwing a switch or removing a tree from a line. The goal is to safely restore power to members in the shortest amount of time. Our plan is based on these priorities: Step 1: Transmission structures and lines: if these are damaged, we must first make repairs to these critical, high-voltage transmission lines and substations that are the main power delivery lines. Step 2: Next are distribution substations, which “step down” (reduce) voltage from transmission lines so it can be safely delivered to thousands of members. Step 3: Main distribution supply lines (the ones you see on poles along roads) that carry electricity away from substations are targeted next. Step 4: The final power supply lines to a member’s home, called “tap lines,” are restored next if damaged. These carry the power from utility poles and underground transformers. Step 5: Damage can also occur on the service line leading from the transformer pole into your home. This could be why your neighbors have power, and you don’t — one reason all outages should be reported. If experiencing an outage, members should report it to the cooperative in one of several ways: by calling our PowerLine at 1-800-448-2383, through Blue Ridge Energy’s mobile app, or by texting “OUT” to 70216 when your mobile number is listed on your account with the cooperative. For more information and tips, visit our Storm Room at BlueRidgeEnergy.com.
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12/10/25 3:49 PM