embership M
01
TWENTY TWENTY FIVE
MATTERS
Restoring power during a storm
Step by step... Restoring power after a major outage is an enormous undertaking that involves much more than simply throwing a switch or removing a tree from a line. The goal is to safely restore the most members in the shortest amount of time. Our plan is based on these priorities: Step 1: Transmission structures and lines that supply power to one or more transmission substations are restored first. These main delivery lines receive first priority because they serve tens of thousands of people. Step 2: Next are distribution substations, which “step down” (reduce) voltage from transmission lines so it can be distributed to thousands of members. Step 3:Main distribution supply lines (the ones you see on poles along roads) that carry electricity away from substations are targeted next. Step 4: The final power supply lines to a member’s home, called “tap lines,” are restored. These carry power from utility poles or underground transformers. Step 5: Damage can also occur on the service line leading from the transformer pole into your home. This could be why your neighbors have power, and you don’t—one reason all outages should be reported. Members should report outages to the cooperative in one of several ways: Blue Ridge Energy’s mobile app; by calling our PowerLine at 1-800-448-2383, or by texting “OUT” to us at 70216 when your mobile number is listed on your account. For more information, visit our Storm Room at BlueRidgeEnergy.com.
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12/10/24 3:40 PM