Lincolnshire
Care Services Directory 2020/21 The essential guide to choosing and paying for care and support
In association with
www.carechoices.co.uk
HALCYON CARE A T E A M T H AT R E A L LY C A R E S
Halcyon Care has been established since 1989. It is a family owned company providing residential, nursing and dementia care. We pride ourselves in delivering care which focuses on the resident as an individual and recognises their unique characteristics, lifestyle preferences and care needs.
We aim to provide a friendly home environment with up to date facilities where visitors are welcome at any time. • Respite and day care • GP visits to our homes • Home cooked meals and a wide range of social activities • Special care for mental health-related problems • En-suite rooms • Visiting Chiropodist and Hairdresser
MARTIN HALL CARE CENTRE
NIGHTINGALE HOUSE CARE CENTRE
HOMER LODGE CARE CENTRE
The Old Hall, High Street, Martin by Timberland, Lincolnshire LN4 3QY 40 nursing and personal care beds, including people with dementia & physical disability Tel: 01526 378251 MARTIN E: martinhall@halcyoncare.co.uk
Main Road, Bucknall, Woodhall Spa LN10 5DT 45 personal care beds, including people with dementia and physical disability
23 – 26 Monson Street, Lincoln LN5 7RZ 47 nursing and personal care beds
Tel: 01526 388261 BUCKNALL E: nightingalehouse@halcyoncare.co.uk
Tel: 01522 530108 LINCOLN E: homerlodge@halcyoncare.co.uk
WAINFLEET CARE CENTRE
MANOR CARE CENTRE
THE FOUNTAINS CARE CENTRE
Rumbold Lane, Skegness, Lincolnshire PE24 4DS 43 personal care beds including people with dementia Tel: 01754 881849 SKEGNESS E: wainfleet@halcyoncare.co.uk
Fen Road, East Kirkby, Near Spilsby PE23 4DB 41 personal beds including people with mental health problems Tel: 01790 763381 EAST KIRKBY E: manor@halcyoncare.co.uk
Church Lane, Tetney, Near Grimsby DN36 5JX 45 nursing & personal care beds, including people with dementia & physical disability Tel: 01472 210456 TETNEY E: thefountains@halcyoncare.co.uk
CLARENCE HOUSE CARE CENTRE
OAKLANDS CARE CENTRE
EASTWOOD HOUSE CARE CENTRE
Albert Street, Brigg, Lincolnshire DN20 8HS 33 personal care beds including people with dementia Tel: 01652 650950 BRIGG E: clarencehouse@halcyoncare.co.uk
North Street, Whaley Thorns, Nether Langwith, Mansfield NG20 9BN 40 nursing & personal care beds, including people with dementia & physical disability Tel: 01623 744412 MANSFIELD E: oaklands@halcyoncare.co.uk
Doncaster Road, Rotherham S65 2BL 37 personal care beds including people with dementia Tel: 01709 363093 ROTHERHAM E: eastwood@halcyoncare.co.uk
www. halcyon-care .co.uk
Contents Introduction
4 Important information
49
Lincolnshire Care Association (LinCA)
5 Residential care in Lincolnshire
53
How to use this Directory Represents the interests of care and support providers in Lincolnshire
Helping you to stay independent
Local services, equipment and solutions
Support from the council First steps and assessment
Further help and information Comprehensive listings by region
6
Care in your own home
20
Living with dementia at home
21
Paying for care in your home
25
Home care providers
29
Housing with care
36
Specialist services
37
Care homes
41
Paying for care
46
Family support, respite and services Understanding your options
A comprehensive list of local agencies The different models available Disability care, end of life care and advocacy Types of homes and activities explained Understanding the system
Useful national contacts
79 82
Essential checklists 18
How it can help
76
16 Index
Services for carers
Assessment, benefits and guidance
Useful local contacts
Assistive technology Home care agency Care homes Residential dementia care
14 27 43 45
All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) and Care Choices Ltd cannot be held liable for any errors or omissions.
To obtain extra copies of this Directory, free of charge, call Care Choices on 01223 207770.
Alternative formats
This Directory is available electronically at www.carechoices.co.uk The e-book is also Recite Me compatible for those requiring information in the spoken word.
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3
Introduction Welcome to this edition of the independent Lincolnshire Care Services Directory, which contains information for adults looking for care or support within the county, whether they are paying for it themselves or receiving support from the council. Staying as independent as possible is important to everybody. This Directory contains information about the care and support services available to enable you to do this when remaining at home, moving into a housing with care scheme, or within a care home or care home with nursing.
There’s also important information about care decisions, including finding care in another county, making a comment or complaint about a service and how solicitors can help you. Finding care in your area Looking for care in your area? Want to know the quality rating of providers you’re considering? Care Choices, publisher of this Directory, has a website providing comprehensive details of care providers as well as essential information.
If you feel you need support to remain independent, first look to your community. There’s a host of organisations and voluntary services that could help you.
You can search by postcode, county or region for care homes, care homes with nursing and home care providers that meet your needs across the country.
If you think you need more formal care and support, arrange an assessment with your local adult social care department to establish your specific needs. This is free, irrespective of your income and available to all those who appear to need care and support. More details are provided on page 16. The assessment will determine whether you are eligible for financial support via a Personal Budget, which may allow you to buy in your own support and take control of your situation.
Your search can be refined by the type of care you are looking for and the results can be sent to you by email. They can also be saved and emailed to others.
Alternatively, your circumstances may mean you are classed as a ‘self-funder’, with the means to pay for your care. This is discussed on page 25 for those paying for care at home and 46 for those paying for residential care.
You can also view an electronic version of this Directory on the site and have it read to you by using the ‘Recite Me’ function. Visit www.carechoices.co.uk
Support or care to remain living in your own home may be the option that best suits your circumstances. Ideas to make life easier at home start on page 6 and a list of local home care providers begins on page 29. If you are unable to remain at home, you may want to consider a housing with care scheme (see page 36) or residential care. Comprehensive lists of care homes and care homes with nursing in Lincolnshire start on page 55.
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The website includes detailed information for each care provider, including the address, phone number and the service’s latest CQC inspection report and rating (see page 51), indicating the quality of care provided.
Search for care in your area www.carechoices.co.uk • Find care providers quickly and easily • Search by location and care need
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Lincolnshire Care Association (LinCA) A Quality of Life and a Standard of Living LinCA continues to represent the interests of care and support providers within the independent and voluntary sectors. Its intention is to support providers to ensure that there is a sustainable choice of quality care services within Lincolnshire. LinCA does this by providing accessible information, advice, support and development opportunities to care providers to enable them to respond to changing needs through the provision of quality, innovative services. It also works in partnership with other agencies and organisations as part of the whole systems improvement in Lincolnshire. The Association is managed by a voluntary Board of Directors appointed by its members, drawn from large and small organisations as well as individual professionals. Each Director represents a specific area of care and support across the county. Together they represent the Association’s members at meetings with colleagues from the health, adult care and housing sectors locally, regionally and nationally to consider issues such as commissioning, which includes; service design, development and evaluation. In addition, LinCA is involved in workforce planning and development, emergency planning, safeguarding, contracting and fee level negotiations, compliance standards and quality assessments and supporting the growth of digital initiatives.
LinCA, in partnership with Lincolnshire County Council, has been a demonstrator site for NHSDigital, supporting care providers to obtain NHSMail. LinCA has established the Care Home Trusted Assessor project at acute hospitals across Lincolnshire which supports more effective and efficient discharge arrangements for patients returning to or moving into care homes or their own homes. The concept has been adopted in a number of areas across England. Since 2017, LinCA has hosted the highly successful Lincolnshire Care Awards celebrating those on the front line of social care in the county and showcasing the best in the sector. For further information regarding LinCA and its initiatives contact the Chair of LinCA, Melanie Weatherley at chair@linca.org.uk or telephone 07816 845522. For further information regarding LinCA and the benefits of membership, visit www.linca.org.uk or contact the Administration Manager, Sue Lovelock on 01522 581073 or email susannalovelock@linca.org.uk LinCA is Lincolnshire County Council’s Strategic Market Support Partner.
LinCA Workforce Development (LinCA WFD) Right staff, right skills, right place LinCA WFD is the place to go for all care providers in Lincolnshire for information and support with recruitment, retention and development of a highquality workforce. With the help of care providers, and working in partnership with Lincolnshire County Council, Health Education England, Skills for Care, Further and Higher Education colleges and the Local Enterprise Partnership, LinCA WFD has developed a workforce strategy to enable the sector to meet the needs of service users now and in the future.
LinCA WFD showcases best practice through its unique Ambassadors programme, workshops and conferences. It also delivers leadership programmes for senior care staff, managers and in-house trainers. For further information regarding LinCA Workforce Development and its initiatives, contact: Mark Turton Tel: 07484 011372 Email: markturton@linca.org.uk
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Grace Neal Tel: 07384 511558 Email: graceneal@linca.org.uk
Sue Lovelock Tel: 01522 581073 Email: susannalovelock@linca.org.uk
Helping you to stay independent Services developed in partnership with the voluntary sector Adult Social Care works with voluntary and community organisations to supply preventative care services. These are a vital form of support and help to maintain independence and social inclusion, and delay or avoid the need for more statutory interventions.
• befriending, visiting and telephone contact services;
Examples include:
• support for carers; and
• day services, lunch clubs and social groups;
• handyperson schemes.
• support schemes to help people being discharged from hospital;
Day care centres Many people can feel lonely or isolated without an opportunity to fill their days with meaningful activities. Research has shown that one way to alleviate loneliness and promote wellbeing and independence is to provide regular social contact and a focus for activities.
Boston
Day care centres give people the chance to change their routine, meet new people, take up an activity or receive specialist services such as chiropody or hairdressing. There is a wide variety around the county, catering for older people, people with mental health conditions, learning disabilities and dementia.
Ridlington Day Centre, The Boston Tel: 01205 368449 OP D PD LDA MH SI YA
Centres can be as important for carers as those attending as they allow for a regular break from caring.
White Gables Care Home l Boston Tel: 01205 723874
Ashridge Boston Tel: 01205 366922
OP LDA YA
Manor Gate Care Home Boston Tel: 01205 366260
OP D
Scott House Boston Tel: 01205 357236
OP PD LDA SI
Skirbeck Court (OSJCT) l Boston Tel: 01205 361444
Advert page 7 OP OP D PD SI
Every effort has been made to check the accuracy of the following information. However, it is subject to change during the lifetime of this Directory. For the latest information, contact the provider directly. OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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trust we care.
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Day care centres continued East Lindsey
Pippin Place (Orchard House Care Home Ltd) OP D PD YA Mablethorpe Tel: 01507 472203
Algitha Road, 40 Skegness Tel: 07824 803624 Ashtree House l Withern Tel: 01507 450373 Bramhall l Tattershall Tel: 01526 342632
PD LDA SI Advert page 58 OP D
Advert page 7 OP D
Fotherby House l Louth Tel: 01507 607237
OP D
Linkage Adult Skills – Grimsby l Advert page 37 D PD LDA MH SI Grimsby Tel: 01790 755059 Linkage Adult Skills – Scremby Spilsby Tel: 01754 890521
PD LDA SI
Skegness Day Centre Skegness Tel: 01754 766763
OP PD LDA SI YA AD Advert page 56 OP D Summerfield Rest Home Sutton-on-Sea Tel: 01507 441969 OP D PD MH SI AD
Clovers Day Centre Louth Tel: 07555 519367 OP D PD LDA MH SI YA AD Eresby Hall (OSJCT) l Spilsby Tel: 01790 752495
Sense Centre – Louth Louth Tel: 01507 610925
Advert page 37 LDA
Linkage Adult Skills – Toynton Advert page 37 D PD LDA MH SI YA Spilsby Tel: 01790 755059 Lumley Avenue (County Care Lincolnshire) PD LDA MH SI YA Skegness Tel: 01754 611153
Virginia House Louth Tel: 01522 550908
OP LDA
Wellington Road, 78 Mablethorpe Tel: 07824 803624 Wong Day Service, The Horncastle Tel: 01507 527047
LDA OP PD LDA SI
Wyngate Residential Care Home Mablethorpe Tel: 01507 477531
OP D PD
Lincoln 181 Adult Day Activities Centre (Bspoke Social Care) OP D PD LDA MH YA Lincoln Tel: 07919 597073 Age UK Lincoln and South Lincolnshire l OP D PD MH SI YA Lincoln Tel: 01522 696000
Manor Care Centre Advert inside front cover OP D MH East Kirkby Tel: 01790 763381
Ancaster Day Centre Lincoln Tel: 01522 870600
OP PD LDA SI YA
Meadows Sands Care Home l Skegness Tel: 01754 762712
OP D
Aspire Day Service Lincoln Tel: 01522 705170
LDA SI
OP LDA YA
Bernadette House l Lincoln Tel: 01522 521926
Advert page 62 OP D PD SI YA
Newhaven Residential Home l Huttoft Tel: 01507 490294 Orby Opportunity Centre Spilsby Tel: 01754 811002 Old Hall Residential Care Home, The l Halton Holgate Tel: 01790 753503 Phoenix Care Centre Chapel St Leonards Tel: 01754 872645
LDA YA OP D PD OP D
Boultham Park House (OSJCT) l Lincoln Tel: 01522 681500 Brantley Manor Care Home l Lincoln Tel: 01522 543866 Busydays Daycare Lincoln Tel: 07904 563794
Advert page 7 OP D Advert page 62 OP D LDA SI
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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Day care centres continued Carlton Centre (Navigation Support and Care Services Ltd) l OP D PD LDA MH YA Lincoln Tel: 01522 539626 Creativity@Tess (TESS CIC) l Lincoln Tel: 07907 162064
PD LDA MH
Kirk House (Home from Home Care) l Dorrington Tel: 01526 833569 North Hykeham Day Centre North Hykeham Tel: 01522 689534
LDA
OP D PD LDA MH SI
Eccleshare Court l Lincoln Tel: 01522 695458
Advert page 42 OP D YA
Ermine House (OSJCT) l Lincoln Tel: 01522 529093
Advert page 7 OP
South Holland
Hartsholme House (OSJCT) l Lincoln Tel: 01522 683583
Advert page 7 OP D
Capricorn Day Centre Holbeach Tel: 01406 307232
OP PD LDA SI YA
Linkage Adult Skills – Lincoln Checkpoint l Lincoln Advert page 37 D PD LDA MH SI Tel: 01790 755059
Chappell Centre Spalding Tel: 01522 555891
PD LDA
Monson Retirement Home l Lincoln Tel: 01522 520643
OP D
Ruckland Court Day Centre l Lincoln Tel: 01522 530217 Swallow Lodge l Lincoln Tel: 01522 300430
Advert page 42 OP D OP D PD LDA SI YA
North Kesteven Adults Supporting Adults l Sleaford Tel: 01529 416270 OP D PD LDA MH SI YA Ashfield Lodge Sleaford Tel: 01529 307330
OP D MH
Cottage Residential Home, The Nocton Tel: 01526 320887
OP D PD
Glenholme Holdingham Grange l Sleaford Tel: 01529 406000 Greenacres Care Home Heckington Tel: 01529 460935
OP D YA OP D PD MH
Holmleigh Care Home Navenby Tel: 01522 810298
OP
North Road Day Opportunities Sleaford Tel: 01529 300754
LDA SI
Field House Residential Care Home Spalding Tel: 01406 423257
OP D
Friday Friendship Group (TESS CIC) l PD LDA MH Spalding Tel: 07907 162064 Kimberley Care Village Spalding Tel: 01406 364309 Meadows Day Centre, The Spalding Tel: 01775 720305
OP D OP D PD LDA MH
Patchett Lodge (OSJCT) l Holbeach Tel: 01406 422012
Advert page 7 OP
Sense Centre – Pinchbeck Spalding Tel: 01775 720826
PD LDA SI
Umbrella (County Care Lincolnshire), The PD LDA MH SI Spalding Tel: 01754 611153
South Kesteven Age Concern Deepings Deeping St James Tel: 01778 345558 Butterfield Centre, The Bourne Tel: 01778 421422
OP
OP D PD LDA MH SI YA
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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Day care centres continued Caythorpe Residential Home Caythorpe Tel: 01400 272552
OP D
Community Café & Garden Project (TESS CIC), The l Grantham Tel: 07732 061330
PD LDA MH
Cree Centre (Grantham & District Mencap) l Grantham Tel: 01476 566050
LDA
Digby Court (OSJCT) l Bourne Tel: 01778 422035
Advert page 7 OP PD
Five Bells Residential Care Home l Folkingham Tel: 01529 497412
OP D PD
Forget-Me-Not Day Centre Grantham Tel: 01476 594533
OP D PD MH
Gregory House (OSJCT) l Grantham Tel: 01476 562192
Advert page 7 OP
Qu’appelle Residential Care Home Bourne Tel: 01778 422932
OP D PD SI
West Lindsey Drovers Call Care Home l Gainsborough Tel: 01427 678300 FocusAbility – Glentham Glentham Tel: 01673 844423
OP D PD OP PD LDA MH SI
FocusAbility – Market Rasen Market Rasen Tel: 01673 844423 OP PD LDA MH SI Foxby Court (OSJCT) l Gainsborough Tel: 01427 613376
Advert page 7 OP
Foxby Hill Care Centre l Gainsborough Tel: 01427 611231 OP D PD MH SI YA Greenacres Care Home l Caistor Tel: 01472 851989
OP
Grosvenor House Day Care l Gainsborough Tel: 01427 616950 Hastings Day Centre Gainsborough Tel: 01427 615325
OP D PD YA PD LDA
Rose Lodge l Advert page 42 OP D PD Market Deeping Tel: 01778 344454
Laurels, The Holton-cum-Beckering Tel: 01673 858680
Sense Centre – Bourne Bourne Tel: 01778 422132
Little Brocklesby House Great Limber Tel: 01469 560784
OP D
Old Rectory, The l Saxilby Tel: 01522 702346
OP D
PD LDA SI
Spriteleys (Adults Supporting Adults) Grantham Tel: 01529 416270
OP D
Court, 1 Grantham Tel: 01476 573482 Stamford Day Centre Stamford Tel: 01780 482641 Thera Trust l Grantham Tel: 0300 303 1282 Whitefriars (OSJCT) l Stamford Tel: 01780 765434
LDA OP D PD SI YA AD OP LDA YA Advert page 7 OP D
Willows Care Home, The Rippingale Tel: 01778 440773
OP D
OP D PD MH SI
Poplars, The (OSJCT) l Market Rasen Tel: 01673 843319 Redcote Residential Home l Gainsborough Tel: 01427 615700 Rock Foundation Caistor Tel: 01472 859075 Willan House l Stainfield Tel: 01526 398785 Wispington House Ltd l Saxilby Tel: 01522 703012
Advert page 7 OP D OP LDA Advert page 75 OP D OP D PD
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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Meals on wheels Some services can deliver frozen or freshly cooked meals to your home. Frozen meals can be delivered in bulk and kept in your freezer until required, while hot meals should be eaten immediately. You may find a service by word of mouth or using the
internet – your local library may be able to help here. Adult Social Care can advise as well, call 01522 782155, or check the Lincolnshire County Council website for services in your area at www.lincolnshire. gov.uk/help-live-home/get-meals-home
Adapting your home To remain in your own home for as long as you would like, you should ensure that it is safe, secure and warm. Some forward planning to ensure that the garden doesn’t become a burden is also sensible. If you are not planning to move, think about adaptations that would make life easier now and later on. Home Improvement Agencies (HIAs) HIAs are local organisations funded and supported by local and central government. They work professionally and sensitively with older and disabled homeowners, providing advice, support and assistance to help them repair, improve, maintain or adapt their homes to meet their changing needs.
contractors. Subject to your acceptance, the HIA will then offer to manage the works contract for you for an agreed fee. HIAs may also be helpful if you are not sure whether you can afford the home repairs or adaptations you need. They can advise on your eligibility for any grants and, if necessary, put you in touch with an independent financial adviser. For further information about, and contact details for, local HIAs, visit www.housingcare.org or contact your local council.
Most HIAs provide three main services, including: information and advice on repairs or adaptations you may be considering – this usually entails a visit to your home and is often free; a handyperson service for small jobs and repairs – typically, the HIA will employ its own handypersons and charge you an hourly rate for their services; and a home adaptations service for more major works. The HIA will work with you to specify the adaptations needed, and they will normally offer to get estimates from one or more of their regular
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Making life easier at home If you’re having difficulties with everyday tasks at home, these simple solutions could make life easier and keep you independent. These are a starting point; other solutions are available which might better suit your needs.
Finding it difficult to get in and out of chairs? Try putting a piece of hard board under the seat base. Alternatively, buy chair raisers, a higher chair or an electric riser chair. Also try taking regular gentle exercise. If you can’t reach your windows, could you move furniture out of the way? Ask someone to help if you need to move heavy furniture. There are also tools for opening and closing windows. Struggling to keep warm/cool? Consider a fan or heater. Is your house insulated? Are there any draughts? You may also be eligible for the winter fuel payment from the Government. Visit www.gov.uk/winter-fuel-payment If you have trouble using light switches, think about replacing your switches for ones that are easier to use. Consider handi-plugs or light switch toggles, or there’s even technology available so that you can turn your lights on and off using speech. Use subtitles if you can’t hear the TV, or buy wireless headphones. Do you need a hearing aid? Request an assessment from your council.
Handled plug
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Chair raisers
Do you forget to take your tablets? Try making a note of when you’ve taken them, or buy an automatic pill dispenser or pill box. If you struggle to open your medicine, you can ask your pharmacist for advice on alternative packaging that could make it easier for you. Can you reach everything in your cupboards? If not, try a handi-reacher or rearrange your kitchen so the things you use most are within easy reach. If you are having problems with preparing food, consider buying ready-chopped options or try a chopping board with spikes. There are also longhandled pans, teapot tippers and lid grippers that could help. Palm-held vegetable peelers or a food processor might be a solution and meal delivery services are also available. Is eating and drinking becoming difficult? Large handled cutlery could help, or non-slip mats for the table. Lightweight cups and mugs with two handles could also be a solution. Using taps can be made easier by fitting tap turners. You could also consider changing to leverstyle taps which might be easier for you to use.
Chopping board
Level indicator
Teapot tipper
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More information on staying independent and ideas to help you live at home can be found online at www.carechoices.co.uk/staying-independent-at-home/ There is also information on making larger adaptations to your home.
If moving whilst in bed is a problem, have you thought about using an over-bed pole? You might also want to buy a pillow raiser or change your bedding so it’s lighter.
If it’s hard to hold your toothbrush, try a toothbrush gripper. You might also benefit from having an electric toothbrush or sitting on a stool while brushing your teeth.
Is it becoming difficult to get dressed? If so, specially adapted clothing is available, or you could buy a long-handled shoe horn, a dressing stick or a button hook. If you are having a lot of difficulty, consider home support, see page 20.
You might like to buy a raised toilet seat, or a seat with a built in support frame if it’s hard to use your toilet. Flush lever extensions are also available.
Clocks are available with large numbers or lights if you can’t read the time in bed. You can also buy clocks that speak the time. If you are finding it harder to read in bed, consider an e-reader that allows you to change the font size. Some also have integrated lights. Look for bedside lamps with a step-on or button switch if yours are difficult to use. Do you struggle to get in and out of bed? You could learn new ways of moving around, purchase a leg lifter or a hoist or install grab rails for support. Seek advice about these options. If the bed is the issue, you could buy an electric adjustable bed or raise the bed to the right height.
Grab handles
Bed table
Has it become more difficult to wash? Items are available, like long-handled sponges and flannel straps. You could also consider a slip resistant bath mat, grab rails, a half step to help you get in and out of the bath or a bath or shower seat. Tap turners can also be used in the bathroom.
For more information on technology that could make your life easier, contact your council for an assessment. They might refer you to an occupational therapist (OT) or you could contact an OT privately. Search online for OTs near you. Lincolnshire County Council Tel: 01522 782155 Email: customer_services@lincolnshire.gov.uk Web: www.lincolnshire.gov.uk/adultcare
Hand rail
Hand trolley
Tap turners
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Assistive technology checklist
© 2020 Care Choices Ltd
We suggest you consider the following questions before buying any assistive technology. If you are in any doubt about what technology might help meet your needs, you can contact your council or visit https://asksara.dlf.org.uk You can download and print this checklist at www.carechoices.co.uk/checklists
Suitability
Will it need to be installed by a professional?
Does the equipment support your specific needs?
Can the retailer provide you with training in using the equipment?
Are you willing to use it?
Reliability
Will it fit into your everyday life and routine? Have you tried a demo of the equipment?
Do you understand what the equipment is for? Do you need to take it with you when you leave the house? Is it transportable? Does the equipment have any limitations that would make it unsuitable for you? Will it work alongside any assistive technology you already have?
Usability Is a simpler piece of equipment available, e.g. a pill case rather than an automated pill dispenser? Does the equipment need a plug socket, and will its wire cause a trip hazard? Is it easy to use? Can you read/hear it clearly and are any buttons big enough for you? Are you able to use it? Are there any aspects you don’t understand? Is it portable?
Will it work if you have pets or live with other people, e.g. could someone else set off a sensor alarm by accident? Have you read reviews of the particular piece of equipment you are looking at? Consider these before making your purchase.
Can you speak to someone who already uses it? Does it require batteries? Find out how often they will need changing and whether the equipment will remind you to do this.
Is it durable? If you might drop it, is it likely to break?
Cost Do you know how much it costs?
Will you need to pay a monthly charge?
Are there alternative solutions that might be free?
Is there a cost associated with servicing the equipment?
Notes 14
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Specialist equipment There is a range of equipment available to make life easier and to improve safety and independence in the home, such as stair rails, raised toilet seats and shower stools. These items are often referred to as ‘simple aids for daily living’. The Disabled Living Foundation (DLF) provides a quick and easy to use online guided advice service called AskSARA, which can help anyone who finds that they have difficulties with everyday tasks. Visit https://asksara.dlf.org.uk to learn more about possible solutions or see pages 12 to 13. Once you have identified equipment that might help with your support needs, use the checklist on page 14 to make sure it’s right for you.
Useful contacts Lincolnshire Integrated Community Equipment Service (ICES) Lincolnshire County Council’s equipment service can provide a range of items, from walking frames to mobile hoists, to help you remain living independently. You may have to pay for some items provided by this service, depending on the outcome of an adult care assessment (see page 16). Tel: 01522 782155 Email: customer_services@lincolnshire.gov.uk NRS Healthcare A national organisation offering thousands of daily living and disability aids to purchase privately. Tel: 0345 121 8111 Email: customerservice@nrshealthcare.co.uk Web: www.nrshealthcare.co.uk
Telecare Telecare is equipment that can detect falls, inactivity, smoke, flooding, gas or extreme temperatures in the home. Sensors, when activated, will connect to a response centre where trained operators will contact the individual through their home unit. They will take the most appropriate action, such as contacting a nominated responder, family member, carer, neighbour, doctor or the emergency services. Telecare can allow users to regain confidence in their homes and remain independent. Relatives and carers are also reassured, safe in the knowledge
that should an incident occur, they will know about it. Some devices can also help monitor particular health conditions and reduce the need for hospital admission. You can buy telecare and assistive technology from private companies and organisations or, if you’re eligible through an assessment (see page 16), Lincolnshire County Council may be able to provide support to help you access equipment. For further information, please visit www. lincolnshire.gov.uk/help-live-home/telecare
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Support from the council The way councils provide services to eligible adults and their carers is called personalisation. This term is used to describe a number of ways in which eligible adults can receive a mixture of local authority and government money to pay for the care services
they need without direct council involvement. If you approach the council for social care support, your needs and finances will be assessed. If you have a carer, they can be involved and have their needs assessed too.
Your assessment If you appear to have care or support needs, you have the legal right to an assessment of your care needs and finances. Councils are statutorily obliged to provide this to you, regardless of whether you access their services. The assessment (which is free) will consider: • how you can best be supported to live as independently as possible; • your home and how you are coping in it; • your emotional wellbeing; • your diet; and • any health and medical treatments you need.
You will need to contact Adult Social Care to arrange an assessment. Call 01522 782155. Once Adult Social Care understands your care and financial needs, the next stage is to determine what services you may be eligible for and who will pay for them. The council will give you more information on eligibility and the national eligibility criteria it uses at the time of your assessment. Information on paying for care can be found at www. lincolnshire.gov.uk/assessments-finances/payingcare-home or on page 25 if you are receiving home care and www.lincolnshire.gov.uk/assessmentsfinances/paying-residential-nursing-care or on page 46 if you are moving into a care home.
Personal Budgets If you are eligible for support from the council, you may be given a Personal Budget. A Personal Budget is the amount of money that the council calculates it will cost to meet the support needs of eligible people.
• in the form of a Direct Payment, held directly by you or, where you lack capacity, by a ‘suitable person’; • by way of an account held and managed by the council in line with your wishes; or • as a mixture of the above.
If you are eligible for a Personal Budget, the actual amount you receive will depend on your eligible needs and your finances. The money should be spent in line with a support plan that has been agreed by both you and the council and can be either a full or a partial contribution to such costs. You may also choose to pay for additional support on top of the budget. Any eventual contractual agreement for services is between you and your care provider, not the council.
Direct Payments can only be used to pay for the care and support agreed in your care and support plan.
If you are eligible, a Personal Budget may be taken:
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Assessments from hospital If you have been admitted to hospital and you might need care on discharge, you may be referred to the discharge team for an assessment, which will take place on the ward. The team may be made up of social workers, carers’ officers, mental health workers and housing officers. Whatever services you need on discharge, Adult
Social Care will work with you, your family and carers to either restart services already in place prior to admission or to provide the appropriate services if you are eligible. Sometimes interim care packages are set up to facilitate your discharge and you will be reassessed by a community social worker within four to six weeks.
Reablement Reablement is an intensive short-term service that helps people regain skills and confidence, for example, after a fall or hospital stay. You may need to have an assessment of your care needs to decide whether you are eligible. If you are eligible, a reablement worker will support you for a limited period, usually up to six weeks. Reablement helps people to learn or re-learn daily living skills. It is not about doing things for you; it is about giving you the skills and confidence to do things for yourself. It can also mean that you do not start to depend on support that could cost you
money. For example, a reablement worker could help you regain your confidence following a fall, or provide support that enables you to prepare a meal if there has been a change in circumstances that means you need to cook. They may also identify pieces of equipment that could support you to regain or maintain your independence for as long as you can. Speak to your GP, hospital staff or Adult Social Care if you think you might benefit from reablement. They can put you in touch with the right services if they feel that reablement will help you.
Intermediate care This aims to give recovery and rehabilitation support to help people regain their independence when they come out of hospital or, just as importantly, prevent them going unnecessarily into hospital. Intermediate care can be provided in your own home or in a care home, depending on local policy and your specific needs. It can be provided by care staff, occupational therapy and physiotherapy, with additional support provided by the local GP surgery, social workers and community nurses. This combined
resource helps people to regain their independence and feel confident in their ability to manage for themselves with any necessary additional support. Intermediate care, including any care home fees where relevant, is provided by the NHS and is free. It is usually limited to a maximum of six weeks. If, after this, you have ongoing care or support needs, the council will conduct an assessment and may help you to arrange any services you might need. There may be a charge for these services.
NHS Continuing Healthcare NHS Continuing Healthcare is a package of continuing care that is arranged and funded solely by the NHS. This is free of charge, wherever it is delivered. NHS Continuing Healthcare support may be provided in a care home or care home with nursing or in a person’s own home.
People eligible for NHS Continuing Healthcare will have been assessed to have a ‘primary health need’ and are likely to have complex medical needs and substantial or intense ongoing care needs. See page 47 for more information.
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Personal health budgets A personal health budget is an amount of money to support a person’s identified health needs. It is planned and agreed between the person and their local NHS team.
The aim is to enable people with long-term conditions and disabilities to have greater choice, flexibility and control over the healthcare and support they receive.
Services for carers Who is a carer? Carers regularly look after, help or support someone who wouldn’t be able to manage everyday life without their help. A carer doesn’t have to be living with the person they care for, and the help they give doesn’t have to be physical. The carer may be caring for a partner, another relative, a friend or a neighbour. For example, it may be someone who:
• has a long-term health condition; or • misuses drugs or alcohol. The carer may be helping with: • personal care, such as washing and dressing; • going to the toilet or dealing with incontinence;
• is over 60;
• eating or taking medicines;
• is living with dementia;
• getting about at home or outside;
• has a physical or learning disability or a mental health condition;
• practical help at home and keeping someone company; or
• has sight, hearing or communication difficulties;
• emotional support or communicating.
Having a carers’ assessment Anyone who provides, or intends to provide, regular unpaid support to someone who could not manage without their support has the right to have their own needs assessed, even if the person they care for has refused support services or an assessment of their own needs.
The assessment can also give lots of information about other services that might help, and other ideas for support. The carer’s assessment will show if the carer qualifies for support from Adult Social Care.
A carers’ assessment is an opportunity for people to tell the council what they need as a carer, and to find out what support might be available. The assessment is an essential first step for carers to get the support they may need. It looks at: • the care the carer provides and how this affects their life; • any support they are getting now and what else would help; and • what they would like their support to achieve.
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Carers’ Personal Budgets A carers’ Personal Budget is a single payment that can be used towards the cost of something specific that will support carers in their caring role. For example, it could be used for leisure activities, education or training, or just to take a short break from caring. When Adult Social Care considers a carer’s Personal
Budget, it gives priority to situations where there is a significant risk of the carer not being able to continue to provide care if they do not get some support. The amount a carer could get depends on their needs identified by their carer’s assessment. The money is not taxed, and it will not affect any benefits.
Respite at home Home-based respite services give carers a break from their caring responsibilities. A care worker can come in to look after the person being cared for, so the carer can have some time to themselves. The breaks could be regular or just when needed. Respite at home is considered to be a service for
the person who is being cared for. If they have a Personal Budget for their own needs (see page 16) they could use that money to pay for it. A financial assessment of the person being cared for will confirm whether they need to pay towards the cost of this service.
Benefits Carers may want to explore whether they are entitled to Carer’s Allowance – currently £67.25 per week but this may change over the lifetime of this Directory.
information on benefits, including carers’ benefits. Alternatively, contact a local carers’ organisation which may be able to help undertake a benefit check.
Carers may also qualify for Carer’s Premium or Carer’s Credit depending on their eligibility. The Government’s website, www.gov.uk has more
You can find out more about the organisations supporting carers in Lincolnshire by exploring www.lincolnshire.gov.uk/support-carers
Resource for those supporting disabled children My Family, Our Needs is an online resource providing impartial information for parents, carers and practitioners supporting children from birth to 25 years with additional needs.
As well as guidance, policy and signposting, there is a lifestyle section for parents covering topics such as health and wellbeing, work, family and relationships. Visit www.myfamilyourneeds.co.uk
The lifestyle site for parents and carers of children with additional needs and those who support them.
www.myfamilyourneeds.co.uk hello@myfamilyourneeds.co.uk
@WeAreMFON
• Birth to adulthood • Real life blogs • Directory • Ask the experts • Monthly columnist
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Care in your own home Carefully chosen home care with a good quality provider is an excellent way to retain your freedom and independence, whilst getting the help you need
to stay happy and safe. It can offer the opportunity to stay at home, in your own familiar surroundings, and to retain a quality of life you might have feared lost.
Why choose home care? Reasons for choosing home care can vary. Sometimes after a stay in hospital, someone might find they need some help whilst they recuperate. Others can find that a long-term condition or disability means they can no longer cope and they need a bit of help. After a stay in hospital someone may carry out an assessment of your situation to see if home care will benefit you. You and your family will be fully involved in looking at what will suit you best if you’d like them to be. Alternatively, you or those close to you might notice changes in your ability to manage the day-to-day things you normally cope with easily, like preparing meals or looking after yourself. If this happens,
contacting Adult Social Care is a good first step towards finding help. How home care can help you The level of home care provided can be tailored to meet your needs – from a visit once a day to a much greater amount of support. Even those with quite significant and debilitating medical conditions can get skilled personal care that can enable them to stay in their own homes. Some agencies will provide live-in care, where a care worker will stay with you at home to support you throughout the day and night. A list of all home care agencies operating in Lincolnshire starts on page 29.
Finding the right support This Directory offers a website service allowing you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can be sent to you by post or email. If you are searching online, the results can be saved and emailed to others. You can also view an electronic version of this Directory on the site and have it read to you by using the ‘Recite Me’ function. Whatever your care needs, this Directory and the Care Choices website service will be able to point you in the best direction, however you would like care information presented. Visit www.carechoices.co.uk The Care Quality Commission (www.cqc.org.uk ) is responsible for checking that any care provided meets essential standards of quality and safety. Further information is on page 51.
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The United Kingdom Homecare Association (UKHCA) requires its members to comply with a code of practice. This code includes a commitment to treat customers with dignity and respect and operate at a level above the legal minimum required in legislation. Social care regulations do not apply to cleaners, handymen or gardeners. However, some home care agencies are increasingly providing staff who can help meet these needs too. The benefits of using a regulated agency include: • assessing your care needs and tailoring a plan to meet those needs; • advertising, interviewing and screening suitability of workers; • arranging necessary insurance cover;
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• providing training and development for care workers; • managing workers’ pay, including compliance with the National Minimum Wage;
• managing employment relationships, including sickness, absence and disciplinary matters; and • managing health and safety issues.
Living with dementia at home If you are concerned about persistent forgetfulness or memory difficulties, it is important to consult a GP. They can undertake an initial examination and refer you to a memory clinic for further investigation if necessary.
• specialist day centres;
The various types of support available to you and your carer are likely to involve NHS services, Adult Social Care and voluntary agencies.
• meals at home;
Some examples of services and support to help people living with dementia include:
• respite care or short breaks; • assistive technology and community alarms; • home care;
• community equipment; • extra care sheltered housing; and • carers’ support groups.
Family support If you know someone who is worried about their memory, encourage them to visit their GP. The more support you can give someone, the better life with dementia can be, especially in the early years. Focus on what the person can do, not what they cannot do, help with little errands or with cooking, listen to the person with dementia, and find out more about the condition.
• appropriate activities and stimulation to help them to remain alert and motivated for as long as possible.
When someone is living with dementia, they need: • support to live their life; • reassurance that they are still valued and that their feelings matter; • freedom from as much external stress as possible; and
Dementia Friends People with dementia sometimes need a helping hand to go about their daily lives and feel included in their local community. Dementia Friends is giving people an understanding of dementia and the small things they can do that can make a difference to people living
with dementia – from helping someone find the right bus to spreading the word about dementia. See www.dementiafriends.org.uk for further information.
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Respite care Spouses, partners and relatives who care for a person with dementia may require a break from their caring responsibilities. This is known as ‘respite care’ and may be a regular break of a few hours a week or a period of a few weeks. It may be planned or be required in an emergency
and can involve the person with dementia attending a day centre or a care worker visiting the person’s home to enable the carer to have a break. Contact the council to see if you are eligible for support with arranging these services, see page 16 for information on assessments.
Care at home It can often be best for a person with dementia to stay living in their own home for as long as possible. This may mean that they require some support services at home.
The person living with dementia will respond best to the same care staff who know them well. Continuity of care can be provided by either care agencies or carers employed directly by the person or his or her family.
Specialist dementia day centres A good day care service will be able to offer a range of activities and support that will enable the person with dementia to retain skills and remain part of their local community. Specialist day centres for people with dementia should be organised and run with their needs in mind, aiming to build on their strengths and abilities.
Activities may include outings, entertainment, personal care, meals, hairdressing and support for carers. Attendance at day centres can be offered from just a few hours a week to several days. Contact the council or your local Alzheimer’s Society office for more details, see ‘Useful local contacts’ on page 76.
Local dementia support groups Joining in new activities and sharing experiences with other people can be a positive and rewarding experience for those with dementia. Every effort has been made to check the accuracy of the following information. However, it is subject to change during the lifetime of this Directory. For the latest information, contact the provider directly.
Boston Boston Caring Companions Carers Support Group The Orchards, Causeway, Wyberton PE21 7BS Tel: Alan Taylor on 01205 871465 Email: alaninwrangle@gmail.com Boston Dementia Café Run by Alzheimer’s Society. Len Medlock Centre, St Georges Road PE21 8YB Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk Memory Lane Dementia Day Service Mayfields Extra Care Scheme, Broadfield Lane PE21 8DY Tel: 01205 318588 Email: memorylane@lincolnshirehp.com
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East Lindsey
Lincoln
Alford Dementia Support Group Alford War Memorial Hall, Chauntry Road, Alford LN13 9HW Tel: 01507 522116 / 01507 463262 ext. 223 Email: annedncn@gmail.com
Lincoln Dementia Café Run by Alzheimer’s Society. Bracebridge Community Centre, Maple Street LN5 8QT Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk
Horncastle Sellwood Gardens Memory Support Group Sellwood Gardens Community Room LN9 6EJ Tel: 01507 523468 Email: keithbag@hotmail.co.uk Louth Memories Matter Dementia Café Trinity Centre, Eastgate LN11 8DJ Tel: 01507 605803 Email: trinity@teamparishoflouth.org.uk Mablethorpe Singing Group Orchard House Care Home, Grosvenor Road LN12 1EL Tel: 01507 472203 Still Me Dementia Support Project Run by Magna Vitae Trust across various locations. Email: elizabeth.atkin@mvtlc.org Web: www.magnavitae.org/activity/health/still-me Skegness Dementia Café Run by Alzheimer’s Society. St Paul’s Church Hall, Beresford Avenue PE25 3HY Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk Spilsby Memory Support Café Run by Order of St John Care Trust. Eresby Hall, Ancaster Avenue PE23 5HT Tel: 01790 752495 Wragby Dementia Café Run by Alzheimer’s Society. Wragby Town Hall, Louth Road LN8 5PH Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk
Lincoln Singing for the Brain Group Run by Alzheimer’s Society. Holy Cross Church Hall, Skellingthorpe Road LN6 7RB Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk
North Kesteven North Hykeham Dementia Friendly Swimming Run by Alzheimer’s Society. North Kesteven Sports Centre, Moor Lane LN6 9AX Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk Sleaford Dementia Café Run by Alzheimer’s Society. The Source, Southgate NG34 7RY Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk Sleaford Dementia Support Tel: 07761 610664 Email: sleafordds@gmail.com
South Holland Holbeach Here-4-U WI Hall, Park Road PE12 7EE Tel: 01775 421290 / 07443 628489 Email: rita.mitchell1@sky.com Long Sutton Outreach Run by Royal British Legion. West Street PE12 9BN Tel: 01406 426508
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The Meadows Day Centre 1 The Meadows, Spalding PE11 1XR Tel: 01775 720305 Web: www.themeadowsspalding.co.uk Tonic Health 6 Broadgate House, Westlode Street, Spalding PE11 2AF Tel: 01775 725059
South Kesteven Bourne Dementia Support South Lincs Wake House, 41 North Street PE10 9AE Tel: 01778 426756 or Kate Marshall on 07867 635611 Email: info@dementiasupportsouthlincs.co.uk Web: www.dementiasupportsouthlincs.co.uk Forget-Me-Not Grantham 8 St Peters Hill NG31 6QB Tel: 01476 594533 Grantham Dementia Café Run by Alzheimer’s Society. Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk Grantham Dementia Drop In Run by Grantham Volunteer Dementia Support. George Centre, High Street NG31 6LH Tel: 01476 585756
Stamford Dementia Support South Lincs Run by Dementia Support South Lincs. Tel: 01778 426756 or Kate Marshall on 07867 635611 Email: info@dementiasupportsouthlincs.co.uk Web: www.dementiasupportsouthlincs.co.uk
West Lindsey Assist Dementia Support Group Tel: 01522 370164 Email: contact@assistlincs.org.uk Web: www.assistlincs.org.uk Chat and Chew – West Lindsey Dementia Support Group Gainsborough Methodist Church, North Street DN21 2HP • Tel: 01427 613033 Gainsborough Dementia Café and Singing for the Brain Group Run by Alzheimer’s Society. Marshall’s Sports Club Community Hall, Middlefield Lane DN21 1XR • Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk Gainsborough Memory Support Café Run by Order of St John Care Trust supported by Admiral Nursing. Foxby Court, Middlefield Lane DN21 1QR Tel: 01427 613376 Nettleham Buddies Dementia Café Nettleham Village Hall, Brookfield Avenue LN2 2SS Web: www.buddiesdementiacafe.co.uk
Alzheimer’s Society This leading charity works to improve the quality of life of people affected by dementia. If you have concerns about any form of dementia, please contact your local office for information and support and access to local services. See page 76 for contact details. Side by Side Lincolnshire Helps people with dementia to keep doing the things they love with the support of a volunteer. By doing things like going for a walk, attending a
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football match, or joining a local class together, volunteers can support people with dementia to take up hobbies and get out and about. The focus of the service is to build upon the existing skills and strengths of people with dementia; supporting them to get out and about and encouraging them to be part of their community. For more information, call 01522 692681 or email sidebysidelincolnshire@ alzheimers.org.uk Alzheimer’s Society’s National Dementia Connect
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support line is available on 0333 150 3456 and can provide information, support, guidance and signposting to other appropriate organisations. The support line is open from 9.00am to 8.00pm, Monday to Wednesday; 9.00am to 5.00pm, Thursday
and Friday; and 10.00am to 4.00pm, Saturday and Sunday. For more information on care homes for people with dementia, see page 46.
Paying for care in your home Councils provide upfront information on how much people can expect to pay for home care and how charges are worked out. This information must be made available when a needs assessment is carried out. Written confirmation of how the charge has been calculated must be provided after a financial assessment. If you have more than £23,250 in savings or capital, you will have to pay the full cost of your care. The value of your home is not counted when working out charges for non-residential care. If you have more than £23,250, you should tell Adult Social Care when your savings are likely to fall below this amount. The council calculates charges in accordance with
national eligibility criteria set by the Government. This ensures people are only required to pay what they can afford, taking into account capital, income and expenditure. Your assessment looks at how much money you have coming in, gives an allowance (set by the Government) for everyday living expenses and makes allowance for disability-related expenditure. This is the extra amount you spend as a result of your disability or illness. Adult Social Care can help you to identify these costs. They will also carry out a full benefit check and, if you want them to, assist you with claiming your full entitlement. Figures mentioned here may change over the lifetime of this Directory.
Non-means-tested care and support Care provided by the NHS is free; for example, services provided by a community or district nurse. Some people do not have to pay towards care services. For example, aftercare services provided under section 117 of the Mental Health Act are free of charge. If you need care or support you may be eligible to claim Attendance Allowance (AA), or Personal Independence Payments (PIP). AA and PIP are nonmeans-tested benefits. Provided you are eligible, you can receive AA or PIP regardless of how much income or capital you have. AA is payable to people over the age of 65 and PIP to those aged 16 to 64. There are different rates that can be awarded, dependent on the level and type of help you need. These can be found at www.gov.uk Other ways to fund your care and support It is important to seek independent financial advice if you are paying for your own care and support. There are independent financial advisers that focus
specifically on care funding advice, often referred to as specialist care fees advisers. They are regulated by the Financial Conduct Authority (FCA) and must stick to a code of conduct and ethics and take shared responsibility for the suitability of any product they recommend. The Money Advice Service A free and impartial money advice service set up by the Government. Tel: 0800 138 7777 Web: www.moneyadviceservice.org.uk The Society of Later Life Advisers (SOLLA) Aims to assist consumers and their families in finding trusted, accredited financial advisers who understand financial needs in later life. Web: www.societyoflaterlifeadvisers.co.uk Further information on paying for care can be found beginning on page 46.
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D PA
Telephone: 01775 630411
Your Local Care Provider On Duty 24 Hours a Day, Every Day Our Person Centred service ensures our clients are in charge of their care and how it is delivered.
Our staff are specially trained in End of Life Care to provide a palliative service at home. We work closely with Saint Barnabas, Marie Curie and Macmillan nurses to ensure a one-to-one continuity of care to our client and their loved ones at this most sensitive time.
Our service also covers: •
Temporary Cover to Nursing and Residential Homes • Community Domiciliary Care • Supported Living • Working with Physical and Learning Disabilities • Respite Cover • Live in Care • Dementia Care
OUTSTANDING in caring
We strive to maintain a high level of service through training and the dedication of our staff. 26
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Home care agency checklist
© 2020 Care Choices Ltd
Agency 1
Fees per week £ £ £
Agency 2 Agency 3
Quality rating*
We suggest that you have paper with you when speaking with home care agencies so you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists
About the agency
Accommodating your needs
How long has the agency been operating?
Can the agency accommodate your needs if they increase? Ask about the process for this.
How long are staff allocated per visit? Can you contact the agency in an emergency or outside office hours? Does the agency have experience with your specific needs?
Staff Are you likely to be visited by different staff each day? Are all staff checked with the Disclosure and Barring Service? Will you be notified in advance if your care worker is on holiday or sick? Are staff matched to you specifically, based on your needs and preferences? Can you meet your care worker(s) before they start? Does the agency have both male and female staff?
Does the agency have a training scheme in place? Are all staff trained to a certain level? Are staff able to help with administering medication if required? Is there a way for staff to communicate with each other about the support they provide when they visit you? How?
Regulation Will your support plan be reviewed at regular intervals? Can you see the agency’s contract terms? Can you lodge a complaint easily? Are complaints dealt with quickly? Can you see a copy of the agency’s CQC registration certificate and quality rating?
Notes *See page 51. Visit www.carechoices.co.uk for further assistance with your search for care
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BUTTERFLIES CARE & SUPPORT LTD
Helping Hands
Friendly, Professional care within your own home.
We offer a flexible service 7 days a week. We can support with: Personal Care Household tasks Shopping Social inclusion BASED IN GAINSBOROUGH AND SURROUNDING VILLAGES CQC REGISTERED
Mandi - 07538742693 Sally - 07538742694
Email - butterfliescareandsupport@hotmail.co.uk
COUNTRY SUPPORT LTD We are a bespoke company providing a professional service to cater for people’s needs within the community. All our staff are fully trained to a high standard and are DBS approved and medication trained. We specialise in supporting all age groups with varying abilities, for example people who use wheelchairs, stroke victims, the elderly and those with learning disabilities etc. We work in different areas of Lincolnshire, including Sutton-on-Sea, Mablethorpe and surrounding areas.
OUR SERVICES INCLUDE:
• Shopping • Medication • Cleaning • Cooking • Theatre • Outings • Church • Hobbies • Companionship • All social activities ...and many more
Do you need a helping hand? With care visits available from 30 minutes all the way up to full-time live-in care, we provide personalised home care packages to support you in Lincolnshire. With over 30 years’ experience, we’ll support you with anything you need to live independently in the home you know and love, including:
✓ Personal care ✓ Getting out and about ✓ Housekeeping ✓ Short-term care Looking for care? 0808 274 2935
For more information www.helpinghands.co.uk
Debbie Pollard: Tel: 01507 440941 Mob: 07702 727555
Presious Healthcare Ltd provides a variety of in-home and live-in home care services to younger and elderly individuals who require specialised care in and around Lincoln & surrounding villages. Our aim is to help our service user remain independent by giving them the support they need to live comfortably in their own home.
Tel: 01522 262670 Email: presioushome2homecare@gmail.com www.presioushome2homecare.co.uk
BLOSSOMING HEARTS CARE AGENCY LTD
Blossoming Hearts is a family run Award Winning Care Agency in Grantham and surrounding area. Our company offers a wide range of Services in the comfort of your own home ranging from 1 hour to 24 hours a day, seven days a week. We offer Dementia, Personal, Palliative, Live-in care packages and companionship. Please see our outstanding reviews on Homecare.co.uk
Tel: 01476 210224 l 07588 775845 Email: blossominghearts@outlook.com
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Caring since 1989
Search for care in your area www.carechoices.co.uk
With so many providers to choose from, where do you start?
• Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests
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Home care providers These listings are broken down into regions across Lincolnshire; however please note that agencies may provide support outside of the area they are listed in. Contact the providers for more information.
Boston Advance Lincolnshire Boston Tel: 0333 012 4307 Angels on Call, The Boston Tel: 07572 592471
LDA MH YA
OP D PD SI YA
Careshaw Ltd Skegness Tel: 01754 768761
OP D YA
CRG Homecare Lincolnshire l Boston OP D PD LDA MH SI YA AD Tel: 01205 400127
Flo’s Friends l Boston Tel: 07411 846692
OP D PD LDA YA
Healthy Homecare Services Ltd l Boston OP D PD LDA MH SI YA Tel: 07951 548684 Town and Country Care l Boston Tel: 01205 354329
OP D PD SI YA
For information on home care and how it could help you, see page 20.
East Lindsey Allways Care Community Support Agency l Skegness OP D PD LDA MH SI Tel: 01754 612720 Beeches, The Louth Tel: 01507 603862 Clarriots Home Care Ltd Manby Tel: 01507 328390 Community Support Services l Mablethorpe Tel: 01507 478482
OP
OP D PD SI Advert page 37 LDA
County Care Independent Living Ltd Lincolnshire Office l Skegness PD LDA MH SI YA Tel: 01754 611153
Great Care Company Lincolnshire North, The Louth Tel: 01507 389589 Libertas l Louth Tel: 01507 206666 Meadows Court Care Home l Skegness Tel: 01754 872302 Orchard Care at Home Mablethorpe Tel: 01507 472203
OP D PD MH SI YA
OP MH YA
OP D PD MH YA
OP D PD YA
Russell Green Care Home Woodhall Spa Tel: 01526 352879
OP D PD
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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Lincoln Ambassador Homecare Ltd l Lincoln Tel: 01522 528455
OP D PD SI YA
Heart 2 Heart Staff Solutions Lincoln Tel: 01522 684422
OP D PD SI YA
AMG Nursing and Care Services Lincoln Branch Lincoln OP D PD LDA MH SI YA AD Tel: 01522 535660
Helping Hands Nurses Agency (HHNA Lincoln) l Lincoln OP D PD LDA MH SI YA AD Tel: 07772 741217
Annicare Ltd Lincoln Tel: 01522 542387
HFHC Healthcare Ltd Lincoln Tel: 01522 716525
OP D PD LDA MH SI YA AD
OP D PD LDA MH SI YA
Autism Care Community Services (Lincolnshire) Lincoln LDA Tel: 01526 322444
Housing and Support Solutions – Lincoln Lincoln Tel: 01522 683857
Beech House Lincoln Tel: 01522 308824
OP D PD LDA MH SI YA AD
Kids Lincoln Office Lincoln Tel: 01522 542937
YA
Advert page 62 OP D PD SI YA
Laurels, The Lincoln Tel: 01522 532596
OP PD MH SI YA
Bernadette House l Lincoln Tel: 01522 521926 Bluebird Care Lincoln l Lincoln Tel: 01522 538656 BSpoke Social Care Lincoln Tel: 07995 050154 Butterflies Care & Support Ltd Lincoln Tel: 07538 742693 Camli Care Ltd Lincoln Tel: 07387 710872 Care 4 U Services (Lincs) Ltd Lincoln Tel: 01522 704504
OP D PD SI YA
OP D PD LDA MH YA Advert page 28 OP PD LDA MH
OP D PD YA
OP D PD SI YA
Cottage Residential Home, The Lincoln Tel: 01526 320887
OP D PD
LJM – Homecare Lincoln l Lincoln Tel: 01522 700400 Marrissa Care Ltd Lincoln Tel: 07594 978421
LDA
OP D PD YA
OP D PD LDA MH YA
Meridian Health and Social Care – Lincoln Lincoln OP D PD LDA MH SI YA AD Tel: 01522 690777 Namron Care Provider Ltd l Lincoln Tel: 01522 528820
OP D LDA YA AD
Navigation Support & Care Services Ltd l Lincoln OP D PD LDA MH YA Tel: 01522 539626 Presious Healthcare Ltd Lincoln Tel: 01522 262670
Advert page 28 OP D PD SI YA
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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Lincoln continued Sagecare (Lincoln) Lincoln Tel: 01522 694927 Sagecare (Olsen Court) Lincoln Tel: 01522 589856
OP D PD LDA MH SI YA
St Katherine’s Care Ltd l Lincoln Tel: 01522 437949
OP D PD LDA MH SI YA
Swallow Lodge l Lincoln Tel: 01522 300430
Sampson House l Lincoln Tel: 01522 685072 Sevacare – Lincoln l Lincoln Tel: 01522 690777
Advert page 37 PD LDA SI YA
OP D PD LDA MH SI YA AD
OP D PD LDA MH SI YA
OP D PD LDA SI YA
Witham Valley Care Group – DCA Lincoln Tel: 01522 789776 York House Lincoln Tel: 01526 860378
LDA
OP D PD SI
North Kesteven An Darach Care Lincolnshire Swinderby Tel: 07483 041443 Forget Me Not Home Care Ltd Sleaford Tel: 01529 240335
LDA YA
OP D PD SI YA
Homecare Helpline Sleaford Tel: 01529 497001
Prestige Nursing Sleaford Sleaford Tel: 01529 414818 OP D PD LDA MH SI YA AD Summerfield Close, 2 Newark Tel: 01400 281128
OP D PD
Walnut Care at Home l Boston Tel: 01205 280101
OP D MH
Aphoenix Care Spalding Tel: 0333 358 0221
OP D PD MH YA AD
OP D PD LDA SI
South Holland Action HomeCare Long Sutton Tel: 01406 365793 Adderley Court Apartments Spalding Tel: 01227 454627 Allied Healthcare Lincs Reablement Spalding Tel: 01775 723210
LDA YA
OP D PD LDA MH YA AD
Atlas Care Services Ltd Lincolnshire l Spalding Tel: 01775 660189 Cedar House l Spalding Tel: 01775 711375
OP D PD MH SI YA
OP D PD LDA MH SI YA
PD LDA SI YA
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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˙ ˙
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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South Holland continued Direct Personnel Agency Ltd Spalding Advert page 26 Tel: 01775 630411 OP D PD LDA MH SI YA
TESS CIC l Spalding Tel: 01406 259832
Libertas HBRS Spalding Tel: 01775 888340
Welland & Glen Home Care Ltd Spalding Tel: 07874 048375
OP D PD LDA MH SI YA AD
Lincolnshire Home Care Ltd Spalding Tel: 01775 722887
OP D PD LDA YA
Sharon Brinkman Care Services Ltd Spalding Tel: 07746 445519 OP D PD MH YA
OP LDA MH SI YA
OP D PD SI
Wellbeing Home Care – Southernwood House Spalding Tel: 01775 828280 Advert page 34 OP D PD YA Use our home care agency checklist on page 27 for ideas of useful questions to ask providers.
South Kesteven Ansar Projects Grantham Tel: 07809 195902
OP LDA YA
Caring Companions Grantham Tel: 07452 976226
OP D PD LDA MH SI YA AD
Atlas Care Services Ltd Bourne Bourne Tel: 01778 753000 OP D PD LDA MH SI YA
Charisma Services Grantham Tel: 07791 238742
Autumn Park Business Centre Grantham Tel: 07957 113046 OP D PD LDA MH SI YA AD
Evergreen Care Trust Stamford l Stamford Tel: 01780 765900 OP D PD MH SI YA
Bloomsbury Home Care Ltd Bourne l Bourne Tel: 01778 218806 OP D PD LDA MH SI YA AD
For You Healthcare Ltd Peterborough Tel: 01778 219062
Blossoming Hearts Care Agency Ltd Grantham Advert page 28 Tel: 01476 210224 OP D PD YA
Fosse Healthcare – Grantham Grantham Tel: 01479 589456 OP D PD LDA MH SI YA AD
Bluebird Care (Peterborough & Rutland) Stamford Tel: 01780 480881 OP D PD LDA SI YA
Gilder Care Ltd l Grantham Tel: 01476 978077
Bluebird Care South Lincolnshire Grantham Tel: 01476 512371 OP D PD LDA MH SI YA
Greenwood Homecare Grantham Grantham Advert page 32 Tel: 01476 849522 OP D PD LDA MH SI YA
Camden Society London, The Grantham Tel: 0208 485 8177
Helping Hand Grantham Tel: 01476 512394
OP LDA YA
OP D PD LDA MH SI YA
OP D PD LDA MH SI YA AD
OP D PD
OP D PD LDA MH SI YA
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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“Looking after your future wellbeing” Wellbeing Care Group provides a host of Adult Care Services tailored and designed around your needs We offer flexible care packages in your own home to support you and meet your needs. We deliver services ranging from: personal care, cooking or preparing meals, domestic tasks and companionship.
For more information, please contact us:
01775 82 82 80 • info@wellbeinghomecare.co.uk www.wellbeinghomecare.co.uk
• Birth to adulthood • Real life blogs • Directory • Ask the experts • Monthly columnist
The lifestyle site for parents and carers of children with additional needs and those who support them.
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South Kesteven continued Heritage Care Ltd – Lincolnshire Domiciliary Care Branch Bourne OP PD LDA MH SI YA Tel: 01778 424241
Sense – Community and Supported Living Services (East) Peterborough OP PD LDA SI YA Tel: 01778 382244
Home Instead Senior Care – Bourne Bourne Tel: 01778 243100
Thera East Grantham Tel: 0300 303 1253
OP LDA YA
Thera East Anglia Grantham Tel: 0300 303 1281
LDA
OP D PD LDA MH SI YA
LCMB Therahealth Homecare Bourne Tel: 01778 243110
OP D PD YA
Lily Mae Homecare Ltd Peterborough Tel: 01778 218157
OP D PD YA
Mencap – March Domiciliary Care Agency Bourne Tel: 01778 423726
OP LDA YA
Percurra Grantham & Newark Grantham OP D PD LDA MH SI YA Tel: 01476 859843 Royal Mencap Society – Lincolnshire Domiciliary Care Agency Bourne Tel: 01778 423726
OP LDA YA
Thera East Midlands l Grantham Tel: 0300 303 1282
OP LDA YA
Thera North Grantham Tel: 0300 303 1283
OP LDA YA
Thera South Midlands Grantham Tel: 0300 303 1808
OP LDA YA
Thera South West Grantham Tel: 0300 303 1254
OP LDA YA
Wright Care at Home Stamford Tel: 01780 489227
OP D PD MH SI YA
West Lindsey Amber Care (Lincolnshire) Ltd Market Rasen OP D PD LDA MH SI YA Tel: 01673 308501
Lincs Market Rasen Tel: 01673 847140
OP D PD MH YA
FocusAbility Support and Care Services Market Rasen OP D PD LDA MH SI YA Tel: 01673 844423
Serenity House Gainsborough Tel: 07508 232276
OP
Libertas Gainsborough Gainsborough Tel: 01427 700150
Trent Nursing Gainsborough Tel: 0333 511 3155
OP D PD LDA MH SI YA AD
OP PD LDA MH
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5 Visit www.carechoices.co.uk for further assistance with your search for care
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Housing with care Housing with care combines independent living in a home with security of tenure, along with care services arranged according to need. Schemes may be run by housing associations, the local authority,
voluntary organisations or private companies. Properties may be available for rent, mixed tenure or to purchase.
Supported Living Supported Living is a term generally used to describe situations in which people (often adults with a learning disability or mental health condition) rent their home, and their personal care or support is arranged separately. This means they can change their support without having to move or move and take the same support with them. People have greater security of tenure and can claim a wider range of welfare benefits than in residential care. Supported Living can be delivered in a range of settings, including individual flats or houses, clusters of self-contained flats on the same site, shared accommodation, and extra care housing. The
individual, a private landlord, a housing association, a local authority or a charity may own the property. Supported Living refers to the way in which accommodation and support are organised, rather than the amount of support. This will be tailored to individual need and can include access to support 24 hours a day if assessed as necessary, although many people do not require this – particularly with the use of assistive technology (discussed on page 15). For further information, please contact the Customer Service Centre on 01522 782155 or email customer_services@lincolnshire.gov.uk
Shared Lives Shared Lives is a care service for adults with learning or physical disabilities and for older people. It is family-based care provided by individuals and
families. Shared Lives carers are local people recruited and trained to make sure they have the right qualities to provide care and support.
Sheltered housing Sheltered (or retirement) housing is provided by local authority housing departments and housing associations for older people who would like to remain independent but prefer the added security and reassurance of a scheme manager and an alarm
call service. A scheme manager is either based at the site or visits regularly. Many sheltered housing schemes also have communal lounges, laundry facilities, lifts, door entry systems and specially adapted facilities.
Extra care housing Extra care housing is similar to sheltered schemes, with self-contained accommodation together with some communal facilities. In an extra care scheme, instead of low-level support traditionally provided by wardens in sheltered schemes, higher levels of care and support are provided on site by a designated team of care workers, who can be
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available 24 hours a day. Extra care allows you to retain your own tenancy and have care services delivered, ensuring that you can remain safely in your own self-contained accommodation. For information on extra care housing in your region, contact Adult Social Care.
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Specialist services Learning disability If you are living with a learning disability in Lincolnshire, you should contact your local council for support. They might be able to signpost you to local services and assess your needs in case they can help you. The council aims to keep people independent in their own homes wherever possible, but if you need to move somewhere with care and support, you might like to consider a housing with care scheme, see page 36.
If your needs are such that you require support in a care home, this Directory contains a list of all care homes in Lincolnshire, starting on page 53. Any learning disability providers are denoted with LDA. For further information, please contact the Customer Service Centre on 01522 782155 or email customer_services@lincolnshire.gov.uk
Mental health If you are worried about your mental health, it’s important to remember that you aren’t alone. Lots of people have issues with their mental health and there’s help and advice available in Lincolnshire to support you. The Single Point of Access (SPA) service should be your first point of contact if you want confidential mental health advice or services. For more information, please contact: SPA Contact Centre Sycamore Unit, Beacon Lane, Grantham NG31 9DF Tel: 0303 123 4000 Email: lincs.spa@nhs.net Web: www.lpft.nhs.uk Managed Care Network Lincolnshire’s Managed Care Network for mental health supports people who have prior experience of mental health problems, or who are experiencing problems for the first time. Network members work closely with one another to ensure that people affected by mental health problems can enjoy the best possible quality of life. County-wide groups and organisations offer a range of activities including social and friendship groups, formal and informal learning, supported volunteering and community participation activities.
For more information, please contact: Lincolnshire Partnership NHS Foundation Trust Unit 9, The Point Lions Ways, Sleaford NG34 8GG Tel: 01529 222245 • Email: lpn-tr.mcn@nhs.net
Care Services
A range of housing options for adults with learning disabilities
• Residential Care • Supported Living • Community Support
We help people with learning disabilities aged 18+ to gain new skills, become more confident and live more independently. We have a range of housing options across Lincolnshire and North East Lincolnshire, all designed to support people to live the life they choose. Day Services and Employment Support Services are also available.
For more information on Linkage Care just get in touch for a chat:
Phone: 01790 752499 Email: support@linkage.org.uk Website: www.linkage.org.uk
Linkage Community Trust | Registered Charity No. 504913 Company Limited by Guarantee No. 01240377
Visit www.carechoices.co.uk for further assistance with your search for care
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Physical disability If you have a physical disability or a long-term illness, Adult Social Care and other organisations in the independent and not-for-profit sectors may be able to signpost you to, or provide you with, a range of
services to help you live as independently as possible. There are also services available to support someone who may be your carer.
Sensory services The sensory services team can provide information packs, advice and access to services as well as support from a network of national and local agencies for those who are blind or partially sighted or have a degree of sight loss.
If you care for someone with a sensory need the sensory services team can carry out an assessment of your needs as a carer to help you to continue to support them. For more information or to make a referral, please contact:
The team offers a service to people with a significant sight loss in both eyes that is not correctable with surgery or glasses. If your sight loss is not as severe as this, the team can give you advice about appropriate support available from other organisations.
Lincolnshire Sensory Services Wellingore Hall, Hall Street, Wellingore, Lincoln LN5 0HX Tel: 03333 202667 • Text: 07710 155104 • Email: contact@lincolnshiresensoryservices.org.uk Web: www.lincolnshiresensoryservices.org.uk
Advocacy Advocates can give advice, support and information to people of any age. They help you to voice your concerns and guide you through difficult or challenging times. You should consider using the services of an advocate if you feel unsure or concerned when you are faced with making an important decision about your care. Advocates are not there to tell you what to do or to make decisions for you, but to help you express your
views and make your own decisions. Councils have a legal obligation to provide an advocate to you if you need one at any stage of your care and support planning with them. For all enquiries, contact Total Voice Lincolnshire. Tel: 01522 706580 Email: TVL@voiceability.org Web: www.totalvoicelincolnshire.org
Planning for end of life Although the subject of dying is often painful to contemplate, planning for the end of life can be a good way to share your wishes and help your family to know what you would like. Good planning for all your needs should mean that you can convey your wishes, including where you would like to die if you choose. You may wish to remain in your own home or care home in your last days and not be admitted to hospital. When choosing a service, you should consider its
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end of life care philosophy and policies. Enabling people to die in comfort and with dignity is a core part of providing care. The way care professionals approach the process will be incredibly important for you, your family and carers. The service should have an open approach to end of life care. It should initiate conversation with you and your family and work with your GP to ensure your needs and wishes are discussed and planned for. An end of life care plan should also be drawn up, as it is vital to establish your preferences and choices.
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You could use the Preferred Priorities for Care (PPC) document to help with outlining your wishes. The PPC document is designed to help you prepare for the future and gives you an opportunity to think about, talk about and write down your preferences and priorities for care at the end of life. It is also important to know that all health and social care staff must be trained in communication regarding end of life care and will be trained in assessing the needs of individuals and carers.
family. They may appreciate knowing your wishes and that they can make sure they are considered at your funeral. By detailing your wishes, your family can be comforted by the fact that they don’t need to make all the decisions about what you would have liked or wonder whether they are making the right choices. Things to consider are included in ‘My Funeral Wishes’, a form produced by Dying Matters and the National Association of Funeral Directors. Visit www.dyingmatters.org/page/my-funeralwishes
It is worth asking care providers whether they are working towards The Gold Standards Framework. This can be used in various settings, for example hospitals, primary care and care homes, to improve the co-ordination and communication between different organisations involved in providing care for someone near the end of their life.
You do not have to instruct a funeral director, but if you do, ensure that the director you choose is a member of either the National Association of Funeral Directors or The National Society of Allied and Independent Funeral Directors. These associations have strict guidelines that members must adhere to.
Planning for your funeral While you are thinking about the future, you may want to consider writing down your wishes for your funeral. This can help to alleviate pressures on your
See page 80 for details of organisations that may be able to help you plan for the end of your life or your funeral.
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Share your feedback Take our five minute survey
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Celebrating Life Our homes are more than care homes. They’re family homes. Friendly homes. Homes that provide tailored care, beautiful environments and choice in every meal or activity. Places that celebrate the little things that mean everything – morning, noon and night. Visit us anytime for friendly advice and to look around. You can also find helpful information at www.barchester.com Braeburn Lodge Deeping St James PE6 8GP 01778 752 527
Newton House Grantham NG31 8AF 01476 452 380
Tennyson Wharf Burton Waters LN1 2ZD 01522 844 151
The Cedars Bourne PE10 9UQ 01778 752 591
Wood Grange Bourne PE10 9TU 01778 752 570
Residential care • Nursing care • Dementia care • Respite care & short breaks En-suite rooms • Delicious meals • Daily activities • Spa bathrooms • Wi-fi
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Care homes All care homes and agencies providing care at home in England must be registered with the independent regulator, the Care Quality Commission (CQC). The CQC inspects every care home and home care
agency, publishing a report along with a rating. CQC quality ratings must be displayed at the operator’s premises and on its website. You can also find inspection reports and ratings for all services on the CQC’s website (www.cqc.org.uk ).
Types of care home Care homes (personal care only) If you need someone to look after you 24 hours a day, but don’t need nursing care, a care home offering only personal care may be the best option. Personal care includes bathing, feeding, dressing and help with moving. It is a good idea to have a needs assessment before you choose a care home to ensure it is the best way to meet your needs, see page 16 for more on assessments. Care homes with nursing A care home with nursing provides the same care and support as a care home offering personal care, but with 24-hour nursing staff on hand. If you think you may need nursing care in a home, you will need to be visited by a social worker or a care manager to work out what care you will need. This visit might be
in your own home, or in hospital if you’ve been ill, or in a care home. You will be fully involved in planning for your care needs. If, after a needs assessment, a care home providing nursing care is the best solution for you, a social worker will give you information to help you find a home which meets your care requirements. The cost of the nursing care part of your fees may be paid by the NHS to the home directly: the current amount is £183.92 per week. This figure may change over the lifetime of this Directory, check with Adult Social Care. For help with finding care homes and care homes with nursing in your area, visit www.carechoices.co.uk
Activities in care homes The word ‘activity’ can imply many different things but, in the context of a care home, it should mean everything a resident does from when they open their eyes in the morning until they go to sleep at night. Activities should stimulate residents emotionally, physically and mentally and, in a good care home, should encompass all aspects of daily life. They can range from choosing what to wear, to helping with tasks around the home or garden, to listening to the radio or joining in with an art or exercise class.
Lots of care homes now employ a dedicated activity co-ordinator. What they do and how they do it varies from one home to another. Increasingly, they are fully integrated into the staff team, play a key part in developing care plans and ensure that all staff appreciate the part they play in delivering highquality activity provision. Ensure you speak to any potential providers about the activities they provide in their care home.
Above all, activities provide a point of interest, fun and challenge to each day. They should enable people to participate in daily life, be engaged and maintain hobbies or activities they have enjoyed throughout their life, as well as offering the opportunity to try something new, if they wish. Visit www.carechoices.co.uk for further assistance with your search for care
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Residential, Dementia and Nursing Care in Lincoln Eccleshare Court Care Home
Neale Court Care Home
01522 695 458
01522 682 201
ecclesharecourt@countrycourtcare.com
nealecourt@countrycourtcare.com
1-39 Ashby Avenue, Lincoln, LN6 0ED
Neale Road, North Hykeham, Lincoln, LN6 9UA
Swanholme Court Care Home
Ruckland Court Care Home
01522 689 400
01522 530 217
swanholmecourt@countrycourtcare.com
rucklandcourt@countrycourtcare.com
40-64 Ashby Avenue, Lincoln, LN6 0ED
Ruckland Avenue, Ermine Estate, Lincoln, Lincolnshire, LN1 3TP
www.countrycourtcare.com 42
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Care homes checklist
© 2020 Care Choices Ltd
Home 1
Fees per week £ £ £
Home 2 Home 3
Quality rating*
We suggest that you take paper with you when visiting care homes so that you can make notes. You can download and print this checklist at www.carechoices.co.uk/checklists
Staff What is the minimum number of staff that are available at any time?
Personal preferences Is the home too hot/cold? Can you control the heating in your room?
Are staff respectful, friendly and polite? Do staff have formal training?
Is the décor to your tastes?
Are there restricted visiting hours?
Are the staff engaging with residents?
Is there somewhere you can go to be alone?
Activities
Does the home feel welcoming?
Can you get involved in activities you enjoy? Is there an activities co-ordinator?
Catering Can the home cater for any dietary requirements you may have?
Are residents escorted to appointments? Do the residents seem entertained?
Does the menu change regularly?
Can you eat when you like, even at night?
Does the home have a varied activities schedule?
Can you have food in your room?
Does the home organise any outings?
Life in the home Is the home adapted to suit your needs? Can you bring your own furniture? Are there enough plug sockets in the rooms?
Are there restrictions on going out?
Is there public transport nearby?
Does the home provide any transport? Can you make/receive calls privately? Can you decide when to get up and go to bed?
Does the home allow pets?
Does the home use Digital Care Planning accessible to families?
Is there a choice of food at mealtimes? Is alcohol available/allowed if you want it?
Can visitors join you for meals?
Fees Do your fees cover all of the services and activities?
Are fees likely to change regularly?
Is the notice period for cancellation of the contract reasonable?
Could you have a trial period?
Can you keep your room if you go into hospital?
Can you handle your own money?
*See page 51.
Visit www.carechoices.co.uk for further assistance with your search for care
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Open Monday - Friday 9.30am - 3.30pm
After Care Packages available
u Activities u Meals u Outings
Please contact the Manager Sharon Almey for further details
Our Award Winning Chef will cater for all dietary requirements.
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Residential dementia care checklist
© 2020 Care Choices Ltd
Home 1
Fees per week £ £ £
Home 2 Home 3
Quality rating*
We suggest that you take paper with you when visiting care homes so that you can make notes. Please use this checklist in conjunction with the care homes checklist on page 43. You can download and print this checklist at www.carechoices.co.uk/checklists
Design
Health
Are there clear signs throughout the home?
Can residents get help with eating and drinking?
Has the home been designed or adapted for people with dementia?
How often does the home review residents’ medication?
Are the home and grounds secure?
Are there prompts outside the residents’ rooms to help people identify their own? Is the décor familiar to your loved one?
Choices Do residents get choice in terms of what they wear each day?
Does the home offer help if a resident needs assistance taking medication? Do GPs visit the home regularly?
Staff Are staff trained to identify when a resident might be unwell?
Are residents encouraged to be independent? Can residents decide what to do each day?
Can residents have a say in the décor of their room?
Are staff trained to spot when someone needs to go to the toilet? Do the staff have any dementia specific training/experience? Will your loved one have a member of staff specifically responsible for their care?
Approach to care
Activities Are residents able to join in with household tasks like folding washing?
Are there activities on each day?
Can residents walk around outside on their own?
Are residents sitting in front of the TV or are they active and engaged?
Are there rummage boxes around?
Does the home follow a specific approach to dementia therapy, for example, validation therapy?
Will the home keep you informed about changes to your loved one’s care? Does the home have a specific approach to end of life care?
Does the home keep up to date with best practice in dementia care?
*See page 51. Visit www.carechoices.co.uk for further assistance with your search for care
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Care homes and dementia A good care home will follow the concept of a person-centred approach to care for people with dementia. This means that the unique qualities and interests of each individual will be identified, understood and accounted for in any care planning. The person with dementia will have an assessment and an ongoing personalised care plan, agreed across health and social care. This should identify a named care co-ordinator and addresses their individual needs. They must also have the opportunity to discuss and make decisions, together with their carers, about the use of advance statements, advance decisions to refuse treatment, Lasting Powers of Attorney and Preferred Priorities of Care. For more information on these last two topics, see pages 50 and 39 respectively. It is important that care and support options are tailored to the needs of the individual. Make sure staff know the person you care for by providing life story books, telling staff about their likes and dislikes and providing belongings that bring comfort and have meaning for them. Within the home, much is down to the attitude
and skills of the manager and the staff. Do they provide an environment that enables a person with dementia to exercise choice and personal preferences even in the later stages of the condition? Who is the person in charge of championing dementia care best practice in the home? Further questions to consider are included in the residential dementia care checklist on page 45. Design and technology The design of a care home specialising in dementia needs to be based on small group living, preferably with accommodation on one level and with opportunities to go in and out of the building within a safe environment. Plenty of natural light and an easy way of finding one’s way around the building and grounds are essential for minimising disorientation. Staff training Dementia-specific training is essential to ensure that care home staff understand how best to support and care for people with dementia. Ask to speak with the Dementia Champion and question the placement if the home does not have a specific Dementia Lead.
Paying for care When a local authority provides or arranges your services, you may be asked to contribute towards
the cost of care at home or in a care home, depending on your personal circumstances.
Financial assessment To determine whether or not you will need to contribute towards the cost of your support, the council will conduct a financial assessment. This will look at your capital, savings and income.
included if you are receiving care in your own home. If you choose not to have a financial assessment, you will be responsible for paying the full cost of your care and support.
Most people are likely to have to contribute something towards the cost of their care. The value of your home is included as part of your capital in this assessment if you are moving into residential care, except in limited circumstances. It is not
If you have capital and savings of less than £14,250, you may be asked to contribute part of your income and the local authority may meet the shortfall.
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If you have capital and savings between £14,250
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and £23,250, you are likely to have to contribute towards the cost of your care. You may need to contribute part of your income, and a sliding scale operates whereby you contribute £1 for each £250 you have in capital and savings above the lower figure. If your capital and savings amount to more than £23,250, you will likely have to pay the full cost of your care yourself. However, you are still entitled to an assessment of your needs by the council and you may be able to get some support with funding your care, see page 48.
These figures may change during the lifetime of this Directory. If you are eligible for support from the council and you are moving into a care home or care home with nursing, you will be given a choice of homes that charge the amount the council would usually pay for someone with your needs. If the home you choose charges a fee in excess of the local authority’s funding limit, you will need to find someone else to meet the additional amount. This is often referred to as a ‘third party payment’ or ‘top-up’ (explained further on page 48).
Running out of money If your capital and savings are likely to reduce to £23,250 through payment of care home fees, you must let the council know well in advance. It must undertake an assessment of your circumstances before deciding if it will make a contribution.
Understanding your rights before moving into care is essential. There are several financial products and specialist companies that may be able to help. It is important to seek independent financial and legal advice before committing yourself to anything. See page 49 for more information.
If you become eligible for the council’s support with funding your care, and the home you are living in charges more than the council’s fee levels, you must find someone to help pay the difference. This is known as a ‘top-up’ or ‘third party payment’, see page 48 for more information. If funds for a top-up are not available, you will need to find accommodation which can meet your needs at the local authority fee level.
Non-means-tested support Some support may be available to you without the council needing to look into your finances. Benefits Attendance Allowance and Personal Independence Payments are non-means-tested, non-taxable benefits from the Department for Work and Pensions. There are different rates depending on the level of your needs. Everyone who needs care should consider claiming these benefits, however, they will not be paid if you are, or become, a permanent resident in a care home. If you are entitled to the mobility component of Personal Independence Payment, this payment will not stop once you are in a care home and is not
included in your financial assessment. You may also want to consider applying for Universal Credit (if you are under pension age) or Pension Credit (if you are over pension age). NHS Continuing Healthcare Fully funded care and support provided and paid for by the NHS. To be eligible, your needs must be primarily health-related and are likely to be severe. If you are eligible for NHS Continuing Healthcare, you can receive the services in any setting, including your own home or in a care home. The NHS will pay if you need healthcare from a community nurse or a therapist as well as personal care to help you at home.
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Self-funding your care Paying for care can be an expensive and long-term commitment, so the council strongly recommends that you seek specialist information and advice before entering into any arrangements. It is important that you seek specialist advice from appropriately qualified and regulated financial advisers, see page 49 for suggested contacts.
Age Care Advice Care Planning in Lincolnshire
QUICK Care Assessments for self funders Tel: 07772 992 732 Email: simon.jessop@nhs.net www.agecareadvice.co.uk
Twelve-week property disregard If your former home is included in your financial assessment but your other capital and savings are less than £23,250, and your income is not enough to meet your care home fees, the council may share the cost of the first 12 weeks of permanent care, provided it agrees that care is needed. Deferred Payment Agreements After the twelve-week property disregard period, you may be offered a Deferred Payment Agreement. This allows you to delay selling your former home during your lifetime. Any fees paid by the council will be charged against the value of your home and must be repaid once the house is sold or from your estate. Interest is payable throughout the period of the loan and there is also a one-off fee to join the scheme which covers all legal and administrative costs for the lifetime of the loan. The council may limit the amount of the loan, depending on the equity in your property. NHS Nursing Care Contribution Whether you are a temporary or permanent resident, if you live in a care home that provides nursing care, you may be entitled to a non-meanstested Registered Nursing Care Contribution (sometimes referred to as Funded Nursing Care) towards the cost of your nursing care. This is paid directly to the home.
Third party payments If you are eligible for the council’s support, you will be offered a choice of homes that meet the local authority’s funding rates. If you decide to live in a more expensive home and someone is able to make an additional payment for you, they will have to pay the local authority the difference between its rate and the amount the home charges. This additional payment is called a ‘top-up’ or ‘third party payment’. You are not allowed to make this additional payment yourself, except in limited circumstances, so the responsibility usually falls to a family member, friend or charity.
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Before anyone agrees to pay your top-up, they should be aware that the amount may increase, usually once a year, and they need to be confident that they can sustain the payments for as long as they are required. They will need to sign a contract with the council to confirm that they are able to do this. If the additional payments stop being paid for any reason, then you should seek help and advice from your council. You may have to move to a cheaper home within the local authority’s funding levels. If you are already resident in a care home, and no top-up was required at the time you became a
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resident, the home may seek to introduce one at a later date, which would need to be agreed first with the local authority. This may happen if a change to your arrangements is made at your request or with your agreement, for
example you move to a nicer room. It is important to note that councils have a duty to offer you a place at a home that accepts their funding rates. If no such place is available, a top-up should not be charged.
Seeking financial advice Planning for your future care and support needs can be complicated and funding care can be expensive. Professional advice may be helpful in enabling you (and your family) to identify the most suitable and cost-effective solution. Everyone is encouraged to seek unbiased, expert advice from independent financial advisers to help work out how to pay for long-term care. Independent financial advisers are regulated by the Financial Conduct Authority (FCA) and must take shared responsibility for the suitability of any product they recommend. Unlike advisers who are tied to particular providers, specialist care-fees advisers can offer advice on products from across the whole market. A list of independent financial advisers who are
accredited by the Society of Later Life Advisers can be found at www.societyoflaterlifeadvisers.co.uk or you can call 0333 202 0454. There are also several organisations that will provide free advice about funding care and support. These are a good place to start if you are looking for information and want to see what your options are. Age UK Tel: 0800 055 6112 Web: www.ageuk.org.uk/moneymatters Citizens Advice Web: www.citizensadvice.org.uk Money Advice Service Tel: 0800 138 7777 Web: www.moneyadviceservice.org.uk
Important information Finding care in your area Looking for care in your area? Want to know the quality rating of providers you’re considering? Care Choices, publisher of this Directory, has a website providing comprehensive details of care providers as well as essential information.
and the service’s latest CQC inspection report and rating (see page 51), indicating the quality of care provided. You can also view an electronic version of this Directory on the site and have it read to you by using the ‘Recite Me’ function. Visit www.carechoices.co.uk
You can search by postcode, county or region for care homes, care homes with nursing and home care providers that meet your needs across the country. Your search can be refined by the type of care you are looking for and the results can be sent to you by email. They can also be saved and emailed to others. The website includes detailed information for each care provider, including the address, phone number Visit www.carechoices.co.uk for further assistance with your search for care
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How solicitors can help A solicitor can give you impartial advice about wills, gifts, estate planning and powers of attorney. Some can also offer guidance on immediate and longterm care plans, ensuring (if applicable) the NHS has made the correct contribution to your fees. Lasting Powers of Attorney (LPAs) allow you to appoint someone you trust to make decisions about your personal welfare, including healthcare and consent to medical treatment, and/or your property and financial affairs. An LPA is only valid once registered with the Office of the Public Guardian. It allows a person of your choice to make decisions on your behalf at a time when you may be unable. The Court of Protection can issue Orders directing the management of a person’s property and financial affairs if they are incapable of managing their own affairs and should they not have an LPA. The Court procedure is presently very slow, and the fees are quite expensive so preparing an LPA is always advisable, providing you have somebody sufficiently trustworthy to appoint as your attorney.
An ‘advance directive’ allows you to communicate your wishes in respect of future medical treatment but it is not legally binding. You may instead wish to make a living will, properly known as an ‘advance decision’, setting out treatment that you do not want to receive in specified circumstances, which would legally have to be followed, even if you die as a result. Any proposed gift out of your estate needs careful consideration of the benefits, risks and implications, particularly on any future liability for care costs or tax liability. If you don’t have your own solicitor, ask family or friends for their recommendations. Contact several firms, explain your situation and ask for an estimate of cost and an idea of timescales involved. Many firms will make home visits if necessary and will adapt their communications to meet your needs. It’s important to find a solicitor who specialises in this area of the law. Citizens Advice offers an advice service and will be able to recommend solicitors in your area.
Comments, compliments and complaints You should feel able to complain about any aspect of your support which affects your happiness or comfort. This might be anything from the way you are treated by staff to the quality of the food you are served. You should also feel free to make comments and suggestions about possible improvements to your surroundings and the services provided.
made aware of it. However, if you need to make a formal complaint, you should initially contact the registered owners of the service. They have a duty to respond to any complaints made. Visit www.lincolnshire.gov.uk/comments-feedback/ make-complaint for information about how to complain about council services.
Making a complaint should not be made difficult for you and should not affect the standard of care that you receive whether in your own home or in a care home or care home with nursing. Care services are required under national essential standards of quality and safety to have a simple and easy to use complaints procedure.
If you have a complaint about a breach of regulations, contact your local office of the Care Quality Commission (see page 51 for more information about the CQC).
If you are concerned about the care that you, a friend or a relative are receiving, it makes sense to speak to the manager of the service about your concerns before you take any further action. The problem may be resolved quite easily once they are
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If your local authority has arranged and funded a place for you in a care home or has contributed to a home care service, another option is to complain to your social worker/care manager or the department’s designated complaints manager. If you have been unable to resolve your complaint, you can contact the Local Government and Social
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Care Ombudsman on 0300 061 0614 and ask them to assist you. The Local Government and Social Care Ombudsman looks at complaints about councils and some other
authorities and organisations, including adult social care providers (such as care homes and home care providers). It is a free service and its job is to investigate complaints in a fair and independent way.
Inspecting and regulating care services Health and social care services must be registered to show that they meet a set of standards. The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It registers care providers and inspects and rates services. When things go wrong, the CQC can also take action to protect people who use services.
easily see where a service is performing well, and where it needs to improve.
After an inspection of a care home or home care agency, the CQC publishes a report of what it found. The report looks at how well the service meets the CQC’s five key questions: Is the service safe? Effective? Caring? Responsive to people’s needs? Well-led?
You can also tell the CQC about your experiences of care – good or bad. It can use your information to see where it should inspect next, and what to look out for when it does. If you want to share your experience of care, visit www.cqc.org.uk/share
Each care home and home care agency will get an overall rating of outstanding, good, requires improvement or inadequate. It will also get ratings for each key question. The ratings mean you can
It’s always a good idea to check inspection reports and ratings when choosing a care service. You can find reports and ratings on the CQC’s website (www.cqc.org.uk ). Care providers must also display their latest rating at their premises and on their website.
Tel: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk Write to: The Care Quality Commission, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Out-of-county care You can choose a care home outside your home county. You may want to be closer to friends, family members or you may want to relocate to another part of the country. If your care home place is state-funded, speak to the local authority about who is responsible for your care fees, especially if you choose a care home in another region. Any home you choose must be
suitable for your assessed needs and comply with the paying authority’s terms and conditions. You should seek further advice before making your decision. For help finding care providers in Lincolnshire and in other regions, visit www.carechoices.co.uk with details of your requirements.
Protecting vulnerable adults Vulnerable adults may experience abuse, neglect and worse. A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves or protect themselves from harm or from being exploited.
What is adult abuse? Abuse is mistreatment that violates a person’s human and civil rights. The abuse can vary from treating someone with disrespect in a way which significantly affects the person’s quality of life, to
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causing actual physical suffering. It can happen anywhere – at home, in a care home or a care home with nursing, a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street. Forms of abuse could be physical, sexual, psychological, emotional or financial. It could also cover the issues of modern slavery, self-neglect and institutional abuse – where the abuse affects more than one person within an organisation and is not addressed by the service’s management. Who might be causing the abuse? The person who is responsible for the abuse may be known to the person abused and could be: • a care worker or volunteer; • a health worker, social care or other worker; • a relative, friend or neighbour; • another resident or service user; • an occasional visitor or someone who is providing a service; or • someone who deliberately exploits vulnerable people. If you think someone is being abused, contact the Customer Service Centre on 01522 782155, Monday to Friday, 8.00am to 6.00pm. Outside of this time, you can contact the Emergency Duty team on 01522 782333. Your concerns will be taken seriously and will receive prompt attention, advice and support.
You can also: • contact the Care Quality Commission (CQC) on 03000 616161 if the vulnerable adult is living in a registered care home, care home with nursing or receiving home care services; or • let a public service professional, such as a social worker, community nurse, GP, probation officer or district nurse know your concerns. They have responsibilities under the county’s adult protection procedure and can advise you about what to do next. The Disclosure and Barring Service (DBS) There is a barring system for all those intending to work, or currently working with children and vulnerable adults. This service combines the criminal records checking and barring functions. For disclosure information and services, visit www.gov.uk/dbs Care home owners, home care agencies and employment agencies that supply care workers are required to request checks as part of a range of preemployment checks, including disclosures from the DBS. Care providers and suppliers of care workers are also required to refer workers to the DBS where, in their view, the individual has been guilty of misconduct that harmed or placed at risk of harm, a vulnerable adult. People who know they are confirmed on the list but seek employment in care positions will face criminal charges including possible imprisonment. It is also an offence for an employer or voluntary organisation to knowingly employ a barred person in a regulated activity role.
If the abuse is also a crime such as assault, racial harassment, rape or theft you should involve the police to prevent someone else from being abused. If the police are involved, Adult Social Care will work with them to support you. If you are worried about contacting the police you can contact Adult Social Care on 01522 782155 to talk things over first. If immediate action is needed dial 999.
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Residential care in Lincolnshire This Directory is divided into the geographical areas listed on this map. Caistor 03 A1
Home care providers can be found beginning on page 29.
1
Gainsborough
Market Rasen
A63
1
A 5 A1
Louth
A1
53
A4 6
A157
A52
Lincoln
Spalding
A1 A 158
Horncastle
North Hykeham Skegness
A15
3
Sleaford
East Lindsey 57
A1 7
Boston
A52
Grantham
A1 6
Lincoln 63
A1 5
A17
Boston 55
A5 2
Coningsby
A52
North Kesteven 65
A1 6
Lincoln
A1 6
8 A158 A
A57
A1
West Lindsey 73
A1
6
7
South Kesteven 70
Spalding
A1
15 A15
South Holland 68
Stamford Stamford
Market Deeping
Search for care in your area www.carechoices.co.uk With so many providers to choose from, where do you start?
• Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests
Visit www.carechoices.co.uk for further assistance with your search for care
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24 hour nursing, residential, dementia and respite care established over 30 years
Large single en-suite rooms which can be decorated and customised to suit you Respite, Nursing and Residential care Stroke Rehabilitation care Stoma care Specialist Palliative care services including syringe drivers, nasal gastric tubes & peg feeding
We are an award winning care home at the Lincolnshire Care Awards 2018
Providing quality, person centered care with dignity and respect Our residents are at the heart of what we do, working together to provide a happy, safe environment, to enjoy life whilst receiving the support you require.
Wyberton West Road, Boston, Lincolnshire PE21 7JU t: 01205 353271 e: enquiries@meadowsedge.co.uk w: www.meadowsedge.co.uk
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Providing a family-like where comfortable Se a rch f or ca r e environment a t www. ca re cresidents h o i c e s can .c ofeel .u k safe, t o fi n d s u p p o rand t i n cared y o u rabout are a
Boston Boston care homes Ashridge 14 Tower Road, Boston PE21 9AD Tel: 01205 366922
OP LDA YA
Frampton House Residential Care Home l West End Road, Frampton, Boston PE20 1BT Tel: 01205 724216 Gardens Residential Home, The 88 Sleaford Road, Boston PE21 8EY Tel: 01205 359797
OP D
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Haven, The White House Lane, Boston PE21 0BE Tel: 01205 345005
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Manor Gate Care Home 190 Causeway, Wyberton, Boston PE21 7BS Tel: 01205 366260
OP D
Minstrels Residential Home, The Main Road, Wrangle, Boston PE22 9AJ Tel: 01205 870910
OP D
Ralphland Care Home Ralphs Lane, Frampton West, Boston PE20 1QU Tel: 01205 722332
OP D PD MH SI YA
Skirbeck Court (OSJCT) l 55a Spilsby Road, Boston PE21 9NU Tel: 01205 361444 Advert page 7 Vauxhall Court Care Home l Vauxhall House, Freiston Road, Boston PE21 0JW Tel: 01205 354911
OP
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Willoughby Grange Care Home Willoughby Road, Boston PE21 9EG Tel: 01205 357836
OP D
Woodlands Court Care Home Boston Road, Kirton, Boston PE20 1DS Tel: 01205 723355
OP D YA
Boston care homes with nursing Elmwood House Nursing Home 88 Sleaford Road, Boston PE21 8EY Tel: 01205 369235 Georgians (Boston) Ltd, The l 50 Wide Bargate, Boston PE21 6RY Tel: 01205 364111
OP
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Hunters Creek Care Home with Nursing l 130-134 London Road, Boston PE21 7HB Advert outside back cover OP D PD MH SI YA Tel: 01205 358034 Meadows Edge Care Home Ltd l Wyberton West Road, Wyberton, Boston PE21 7JU Tel: 01205 353271 Advert page 54
OP D
Westfield Nursing Home l 34 Sleaford Road, Boston PE21 8EU Tel: 01205 365835 Advert page 42 White Gables Care Home l 21 Willington Road, Kirton, Boston PE20 1EP Tel: 01205 723874
OP D LDA
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Willoughby Grange Care Home Willoughby Road, Boston PE21 9EG Tel: 01205 357836 Woodlands Court Care Home Boston Road, Kirton, Boston PE20 1DS Tel: 01205 723355
OP D
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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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Built to last, Made to care
Bramhall Residential Home is a beautiful 38 bedded home which is in peaceful surroundings with picturesque gardens. Bramhall has been run by the owner’s The Mercer Family since 1998. The Mercer’s pride themselves on having a fully established well run home, with long standing staff, whose priority is the care for their residents. We have light and spacious rooms with profiling beds where most have their own en-suite facilities for privacy, they have patio doors opening onto a landscaped garden with seating areas. We offer nutritious and well balanced home cooked meals, with a daily choice of menu. We also provide activities for our residents 7 days a week, with dedicated staff members. Bramhall promotes a home from home environment, where our residents are classed as our extended family. We pride ourselves on offering the following: • Specialists in Dementia Care with a dedicated wing • Promoters of rehabilitation • Day Care • Respite Care • Short breaks • Convalescence • A Quality of life • CCTV in communal areas for the safety and security of our Residents
Welcome to visit anytime. No appointment needed. For enquiries call 01526 342632 or email manager@mercercare.co.uk 1 Butt Lane І Tattershall І Lincolnshire І LN4 4NL
www.mercercare.co.uk
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East Lindsey Horncastle care homes Bramhall l 1 Butt Lane, Tattershall, Lincoln LN4 4NL Tel: 01526 342632 Advert page 56 Clarence House and The Granary 53 West Street, Horncastle LN9 5JE Tel: 01507 524466
OP D
LDA YA
Eastwood Lodge l Stanhope Avenue, Woodhall Spa, Lincoln LN10 6SP OP D Tel: 01526 352188 Grove Residential Care Home, The Main Street, West Ashby, Horncastle LN9 5PT OP D SI Tel: 01507 522507 Heatherlea House Residential Care Home 109 Tor-O-Moor Road, Woodhall Spa LN10 6SD OP D YA Tel: 01526 353394 Netherlands Spilsby Road, Horncastle LN9 6AL Tel: 01507 522009
LDA YA
Nightingale House Care Centre Main Road, Bucknall, Lincoln LN10 5DT Advert inside front cover OP D PD YA Tel: 01526 388261 Old Rectory, The Main Road, Stickney, Near Boston PE22 8AY OP D PD Tel: 01205 480885 Russell Green Care Home 11 Stanhope Avenue, Woodhall Spa LN10 6SP Tel: 01526 352879
OP D PD
Toray Pines Care Home l School Lane, Coningsby LN4 4SJ Advert outside back cover OP D PD MH SI YA Tel: 01526 344361 Westerley Residential Care Home for the Elderly – Woodhall Spa l Westerley, The Broadway, Woodhall Spa LN10 6SQ OP Tel: 01526 352231
Horncastle care homes with nursing South Wold Nursing Home South Road, Tetford, Horncastle LN9 6QB Tel: 01507 533393
OP D
Tanglewood Care Home l 36 Louth Road, Horncastle LN9 5EN Advert outside back cover OP D PD MH SI YA Tel: 01507 527265
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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Louth care homes Alderson House Saltfleet Road, Theddlethorpe, Mablethorpe LN12 1PH Tel: 01507 338584 MH YA Ashtree House l Church Lane, Withern, Alford LN13 0NG Tel: 01507 450373 Advert below
OP D
Beech Lodge – Mablethorpe l Stanley Avenue, Mablethorpe LN12 1DP Tel: 01507 479781 Advert page 37
LDA
Beeches, The 28 South Street, Louth LN11 9JT Tel: 01507 603862
OP
Boulevard House 1 The Boulevard, Mablethorpe LN12 2AD Tel: 01507 473228
LDA YA
Chimneys Care Home, The 1 Station Road, Alford LN13 9HY Tel: 01507 462789 Doulton Court Care Home Alford Road, Sutton-on-Sea LN12 2HF Tel: 01507 441026
OP
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Fir Close 2 Westgate, Louth LN11 9YH Tel: 01507 603882 Fotherby House l Louth Road, Fotherby, Louth LN11 0UG Tel: 01507 607237
OP D
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Gables, The Willoughby Road, Cumberworth, Alford LN13 9LF Tel: 01507 714189
OP D LDA SI YA
Link House Main Road, Withern LN13 0NB Tel: 01507 450403
LDA YA
Livingstone Court l Stanley Avenue, Mablethorpe LN12 1DP Tel: 01507 479333 Advert page 37
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Madeira House 129-131 High Holme Road, Louth LN11 0HD OP D PD SI Tel: 01507 607452 Newhaven Residential Home l Mumby Road, Huttoft, Alford LN13 9RF Tel: 01507 490294
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Oak Lodge l Stanley Avenue, Mablethorpe LN12 1DP Tel: 01507 479782 Advert page 37
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Orchard House Care Home Grosvenor Road, Mablethorpe LN12 1EL OP D PD YA Tel: 01507 472203 Riverside l Ramsgate Road, Louth LN11 0NJ Tel: 01507 608311 Advert page 37 Rowans, The 266 Eastgate, Louth LN11 8DJ Tel: 01507 608081
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Miramar Nursing Home Ashtree House provides a homely environment in which the elderly with varying forms of dementia are cared for and enabled to maximize their capacity to enjoy life. We offer permanent, respite and day care within a homely, family orientated environment where the quality of care is reflected in the happiness of our residents.
Ashtree House Church Lane, Withern Alford, Lincs LN13 0NG T: 01507 450 373 E: enquiries@ashtree-house.co.uk Website: www.ashtree-house.co.uk
Nursing and Residential Care for Adults 30+ years Mental Health & Learning Disabilities • Alcohol related Dementia • Frontal Lobe Dementia • Vascular Dementia • Early Onset Dementia • Personality Disorders • Behavioural Disorders • Challenging Behaviours
A person centred approach to care, incorporating the whole persons’ needs, wants and aspirations.
01507 442 484 20 Trusthorpe Road, Sutton On Sea, LN12 2LT
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l Lincolnshire Care Association member – see page 5
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Louth care homes continued Sandpiper Care Home l 16 South Street, Alford LN13 9AQ Advert outside back cover OP D PD MH SI YA Tel: 01507 462112
Swallowdale l 5 Bilsby Road, Alford LN13 9EW Tel: 01507 463833 Advert page 37
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Scott’s View at South Farm Huttoft Road, Sutton-on-Sea, Mablethorpe LN12 2RU Tel: 01507 443746 OP LDA YA
Sycamores, The l 45 South Street, Alford LN13 9AN Tel: 01507 463225 Advert page 37
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Seaton House l 153 Eastgate, Louth LN11 9AJ Tel: 01507 611071 Advert page 37 Sense – 25 Old Mill Park Louth LN11 0NY Tel: 01507 608052
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Sense – 54 Monks Dyke Road Louth LN11 9AN Tel: 01507 609332
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Sense – 56 Monks Dyke Road Louth LN11 9AN Tel: 01507 610877
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Summerfield Rest Home 10-12 Park Road East, Sutton-on-Sea, Mablethorpe LN12 2NL Tel: 01507 441969
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Victoria House Residential Home 31 Station Road, Alford LN13 9JB Tel: 01507 463292
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Waverley 164 High Street, Mablethorpe LN12 1EJ Tel: 01507 473071
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Willoughby House Willoughby Road, Sutton-on-Sea LN12 2NF LDA YA Tel: 01507 442555 Wyngate Residential Care Home Alford Road, Mablethorpe LN12 1PX Tel: 01507 477531
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For information on different types of care home, see page 41.
Louth care homes with nursing Apex Care Centre l Ruskin Road, Mablethorpe LN12 1BP Tel: 01507 478856 Doulton Court Care Home Alford Road, Sutton-on-Sea LN12 2HF Tel: 01507 441026 Elms Care Home, The Elm Drive, Louth LN11 0DE Tel: 01507 350100
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Fountains Care Centre, The Church Lane, Tetney, Grimsby DN36 5JX Advert inside front cover Tel: 01472 210456 OP D PD
Miramar Nursing Home 20 Trusthorpe Road, Sutton-on-Sea, Mablethorpe LN12 2LT Tel: 01507 442484 Advert page 58
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Orchard House Care Home Grosvenor Road, Mablethorpe LN12 1EL Tel: 01507 472203 OP D PD YA Stewton House l 28 Stewton Lane, Louth LN11 8RZ Tel: 01507 602961
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Wolds Care Centre, The l North Holme Road, Louth LN11 0JF OP D PD MH SI YA Tel: 01507 602360
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l Lincolnshire Care Association member – see page 5
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59
Skegness care homes Ashby Court 1-6 Ashby Road, Spilsby PE23 5DR Tel: 01790 753432
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Aspen Lodge Care Home l Yarborough Road, Skegness PE25 2NX OP D PD MH YA Tel: 01754 610320 Bumblebee Lodge 6 Hundleby Road, Hundleby, Spilsby PE23 5LP Tel: 01754 811002
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Byron House 104 Drummond Road, Seacroft, Skegness PE25 3EH Tel: 01754 768909
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Desboro House l Toynton All Saints, Spilsby PE23 5AE Tel: 01790 753049 Advert page 37
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Dunsford l 24a Partney Road, Spilsby PE23 5EH Tel: 01790 753106 Advert page 37
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Eresby Hall (OSJCT) l Ancaster Avenue, Spilsby PE23 5HT Tel: 01790 752495 Advert page 7 Keal View l Toynton All Saints, Spilsby PE23 5AE Tel: 01790 754926 Advert page 37
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Manor Care Centre Fen Road, East Kirkby, Spilsby PE23 4DB Advert inside front cover Tel: 01790 763381 OP D MH Meadows Court Care Home l West End, Hogsthorpe, Skegness PE24 5PA OP D PD MH YA Tel: 01754 872302 Meadows Sands Care Home l 98 South Parade, Skegness PE25 3HR Tel: 01754 762712
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Melody Lodge l West Keal Hall, Hall Lane, West Keal, Spilsby PE23 4BJ Tel: 01790 752700
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Noss Mayo Residential Home 2 High Street, Burgh Le Marsh, Skegness PE24 5DY OP D Tel: 01754 810729 Old Hall Residential Care Home, The Northorpe Road, Halton Holegate, Spilsby PE23 5NZ Tel: 01790 753503 Orby House Gunby Road, Orby PE23 5SW Tel: 01754 811002
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Palms, The l 147 Drummond Road, Skegness PE25 3BT PD LDA MH Tel: 01754 768067 Advert page 37 Phoenix Care Centre Ancaster Avenue, Chapel St Leonards, Skegness PE24 5SN Tel: 01754 872645
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Rayleigh House l 17 Derby Avenue, Skegness PE25 3DH Tel: 01754 764382
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Rosslyn l 41 Algitha Road, Skegness PE25 2AJ Tel: 01754 767106 Advert page 37 Sandbeck House Residential Home l 77-81 Sandbeck House, Skegness PE25 3JX Tel: 01754 766585
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Scremby Grange l Scremby, Near Spilsby PE23 5RW Tel: 01754 890521 Advert page 37
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Seathorne Court Residential Home Winthorpe Avenue, Winthorpe, Skegness PE25 1RW Tel: 01754 765225
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Skegness care homes continued Spencers Lodge l Toynton All Saints, Spilsby PE23 5AE Tel: 01790 752499 Advert page 37 St Andrews Drive l 87 St Andrews Drive, Skegness PE25 1DL Tel: 01754 898858 Advert page 37
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Syne Hills Care Home Ltd l Syne Avenue, Skegness PE25 3DJ Tel: 01754 764329 Vale View l Toynton All Saints, Spilsby PE23 5AE Tel: 01790 755504 Advert page 37
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Wainfleet Care Home Rumbold Lane, Wainfleet, Skegness PE24 4DS Advert inside front cover OP D PD MH YA Tel: 01754 881849 Welham House Hundleby Road, Spilsby PE23 5LP Tel: 01790 752989
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Westcotes Residential Care Home 70 South Parade, Skegness PE25 3HP Tel: 01754 610616 Woodside Care Home l Lincoln Road, Skegness PE25 2EA Tel: 01754 768109
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Skegness care homes with nursing Aspen Lodge Care Home l Yarborough Road, Skegness PE25 2NX OP D PD MH YA Tel: 01754 610320
Seacroft Court Nursing Home Seacroft Esplanade, Skegness PE25 3BE Tel: 01754 610372
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Search for care in your area www.carechoices.co.uk With so many providers to choose from, where do you start?
• Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
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61
Stones Place, Lincoln Residential care MHA is a charity with over 75 years’ experience providing quality care and supporting families. Situated in beautiful woodlands, we offer: • Personalised care in a safe environment • En suite bedrooms and home cooked food • A dedicated chaplain • Large gardens, a hair salon and lots of activities
Call or visit us online to arrange a visit 01522 684325 www.mha.org.uk/stonesplace
Brantley BrantleyManor Manor Brantley Manor lieslies justjust twotwo miles Brantley Manor lies just two Brantley Manor south of one of of England’s most miles south of one of of England’s England’s miles south one historic cities, Lincoln. mostcathedral historic cathedral cathedral cities, most historic cities, TheLincoln. propertyThe is close to local Lincoln. The property is close close property is amenities is surrounded to local localand amenities and is is by to amenities and mature trees and surrounded byhedges. mature trees trees surrounded by mature and hedges. and hedges.
• •• Daycare Daycare Daycare • •• Respite RespiteCare Care Respite Care • •• Older Olderperson personneeds needsmet met Older person needs met • •• Staff Staffqualified qualifiedand andexperienced experiencedinin in Staff qualified and experienced Alzheimer’s/Dementia Alzheimer’s/Dementia Alzheimer’s/Dementia • •• Attractively Attractivelydecorated decoratedrooms rooms Attractively decorated rooms • •• 24 hour call systems 24 hour call systems 24 hour call systems • •• Wheelchair WheelchairAccess access Wheelchair access • •• Fresh, Fresh,varied vairedmenu menufor forallall alldiets diets Fresh, vaired menu for diets • •• Group Groupactivities activities Group activities • •• Highly Highlyqualified qualified&& &friendly friendlystaff staff Highly qualified friendly staff
Address: Brantley Manor Care Home, Brant Road, Lincoln, Lincolnshire, LN5LN5 8RX Address: Brantley Manor Care Home, Brant Road, Lincoln, Lincolnshire, LN5 8RX Address: Brantley Manor Care Home, Brant Road, Lincoln, Lincolnshire, 8RX Telephone: 01522 543866 Web: www.pearlcare.co.uk Email: brantleymanor@pearlcare.co.uk Telephone: 01522 543866 Web: www.pearlcare.co.uk Email: brantleymanor@pearlcare.co.uk Telephone: 01522 543866 Web: www.pearlcare.co.uk Email: brantleymanor@pearlcare.co.uk The Old Vicarage, South Park, Lincoln LN5 8EW We are an award-winning care home situated in picturesque grounds in the Cathedral City of Lincoln. Our dedicated team provides specialist dementia, residential, respite and day care within a warm and homely environment. Friendly and experienced carers focus on individual needs, while our varied activity programme helps residents stay active, connected and entertained, every day. Call today on 01522 521926 to book your tour of Bernadette House admin@bernadettehouse.co.uk • www.bernadettehouse.co.uk
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Lincoln Lincoln care homes Ashley Court l Boundary Street, Lincoln LN5 8PQ Tel: 01472 256440
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Boultham Park House (OSJCT) l Rookery Lane, Lincoln LN6 7PH Tel: 01522 681500 Advert page 7
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Brantley Manor Care Home l Brant Road, Lincoln LN5 8RX Tel: 01522 543866 Advert page 62
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Canwick Court Care Centre l 78 South Park, Lincoln LN5 8ES Tel: 01522 544595
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Ermine House (OSJCT) l Laughton Way, Ermine Estate, Lincoln LN2 2EX Tel: 01522 529093 Advert page 7
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Hartsholme House (OSJCT) l Ashby Avenue, Lincoln LN6 0ED Tel: 01522 683583 Advert page 7
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Lindum Park House Care Home l 1-2 Lindum Road, Lincoln LN2 1NN Tel: 01522 545099
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Ridgeway Care Centre l 2-6 The Avenue, Lincoln LN1 1PB Tel: 01522 530552
Bernadette House l The Old Vicarage, South Park, Lincoln LN5 8EW Tel: 01522 521926 Advert page 62
Laurels, The Sheridan Close, Lincoln LN2 4JX Tel: 01522 532596
Redcote House Residential Care Home Redcote Drive, Lincoln LN6 7HQ Tel: 01522 500796
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Monson Retirement Home l 9-11 Monson Street, Lincoln LN5 7RZ Tel: 01522 520643
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Ruckland Court l Ruckland Avenue, Ermine Estate, Lincoln LN1 3TP OP D Tel: 01522 530217 Advert page 42 Scorer Street, 122 Lincoln LN5 7SX Tel: 01522 804167
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St Clare’s Care Home Birchwood Avenue, Doddington Park, Lincoln LN6 0QT Tel: 01522 684945
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Stones Place Skellingthorpe Road, Lincoln LN6 0PA Tel: 01522 684325 Advert page 62
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Swallow Lodge l Fen Lane, North Hykeham, Lincoln LN6 8UZ OP D PD LDA SI YA Tel: 01522 300430 Swanholme Court l 40-64 Ashby Avenue, Lincoln LN6 0ED Tel: 01522 689400 Advert page 42 Tamar House 5 Riseholme Road, Lincoln LN1 3SN Tel: 01522 524093
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Tigh Allene 2a Church Hill, Washingborough, Lincoln LN4 1EH LDA Tel: 01522 797947 West Dean Care Home l 77-79 Yarborough Road, Lincoln LN1 1HS OP LDA MH YA Tel: 01522 568248
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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63
Roman Wharf Nursing Home and St Luke's Nursing Home
For your care and comfort A care home should feel like home, a place where everyone is cared for and made to feel comfortable. Our homes offer just that; we provide person-centred care while promoting the dignity, independence and privacy of our residents in a safe and comfortable environment. We promote freedom of choice. Residents are free to spend time doing what they enjoy most, whether it’s taking part in the daily activities programme or by relaxing in the home’s shared areas including lounges, dining rooms or outdoor spaces. Residents are encouraged to personalise their bedrooms, as they would at home. Our varied menu of highly nutritious meals caters for the individual preferences and dietary needs of the residents.
We offer Nursing Care, Residential Care, Respite Care, Dementia Care, Palliative Care To discuss how we can help support you or your loved one at one of our homes, please get in touch with us using the contact details provided below. We look forward to hearing from you.
Roman Wharf Nursing Home
St Luke’s Nursing Home
1 Roman Wharf, Lincoln, LN1 1SR
35 Main Street, Scothern, Lincoln, LN2 2UJ
01522 524 808
01673 862 264
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health Care Association member – see page 5 info@romanwharfnursinghome.co.uk l Lincolnshire
64
www.romanwharfnursinghome.co.uk
info@stlukesnursinghome.co.uk Advertisers are highlighted www.stlukesnursinghome.co.uk
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Lincoln care homes with nursing Altham Court Care Home Altham Terrace, Lincoln LN6 7SP Tel: 01522 511373
Eccleshare Court l 1-39 Ashby Avenue, Lincoln LN6 0ED Tel: 01522 695458 Advert page 42
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Bunkers Hill Care Home l 1 Ross Close, off Carlton Boulevard, Lincoln LN2 4WQ OP D PD MH YA Tel: 01522 575139
Grosvenor Hall Care Home l Newark Road, Lincoln LN5 8QJ Tel: 01522 528870
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Cathedral Care Centre l 23 Nettleham Road, Lincoln LN2 1RQ Tel: 01522 526715
Homer Lodge Care Centre 23-26 Monson Street, Lincoln LN5 7RZ Tel: 01522 530108 Advert inside front cover
Cherry Tree Lodge Nursing Home 133 Macaulay Drive, Lincoln LN2 4ET Tel: 01522 545580
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Roman Wharf Nursing Home l 1 Roman Wharf, Lincoln LN1 1SR Advert page 64 OP D PD MH SI YA Tel: 01522 524808
Cloverleaf Care Home with Nursing l Long Leys Road, Lincoln LN1 1EW Advert outside back cover OP D PD MH SI YA Tel: 01522 440510
St Luke’s Nursing Home l 35 Main Street, Scothern, Lincoln LN2 2UJ Tel: 01673 862264
Eastholme Care Home 74-75 South Park, Lincoln LN5 8ES Tel: 01522 521956
If you are considering a care home with nursing, see the checklist on page 43.
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Advert page 64 OP D PD MH SI YA
North Kesteven North Hykeham care homes An Caladh House 4 Church Hill, Washingborough, Lincoln LN4 1EH LDA YA Tel: 01522 790110
Canwick House Care Home Hall Drive, Canwick, Lincoln LN4 2RG OP D PD MH SI Tel: 01522 522275
An Darach House 22 School Lane, North Scarle LN6 9EY Tel: 01522 778851
Cottage Residential Home, The Nocton Hall, Nocton, Lincoln LN4 2BA Tel: 01526 320887
Beckfield House Residential Home l Station Road, Heighington, Lincoln LN4 1QJ Tel: 01522 790314
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Grove Care Centre, The l 14 Church Road, Skellingthorpe, Lincoln LN6 5UW OP D PD Tel: 01522 500710
Broughton House and College 12 High Street, Brant Broughton, Lincoln LN5 0SL OP LDA YA Tel: 01400 272929
Haven Care Home, The 19 Lincoln Road, Metheringham, Lincoln LN4 3EF OP D Tel: 01526 322051
OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
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65
North Hykeham care homes continued Heathcotes The Gables 546 Newark Road, North Hykeham, Lincoln LN6 9NG PD LDA MH SI YA Tel: 01522 697162 Holmleigh Care Home Lincoln Road, Navenby, Lincoln LN5 0LA Tel: 01522 810298
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Neale Court l Neale Road, North Hykeham, Lincoln LN6 9UA OP D Tel: 01522 682201 Advert page 42
St Michaels High Street, Waddington, Lincoln LN5 9RF Tel: 01522 723292
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Tigh Coilean 5 Thorpe Lane, South Hykeham, Lincoln LN6 9NW LDA YA Tel: 01522 690525 Welbourn Manor Care Centre High Street, Welbourn, Lincoln LN5 0NH Tel: 01400 272221
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North Hykeham care homes with nursing Bassingham Care Centre 2 Lincoln Road, Bassingham, Lincoln LN5 9HE Tel: 01522 788215 Advert below
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Beckside (OSJCT) l Middle Street, North Hykeham, Lincoln LN6 9QX Tel: 01522 693461 Advert page 7 Chesterfield House 411 Newark Road, North Hykeham, Lincoln LN6 9SP Tel: 01522 692607
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Courtlands Lodge l 25 Langley Road, North Hykeham, Lincoln LN6 9RX MH Tel: 01522 693800
St Paul’s Care Home l High Street, Waddington, Lincoln LN5 9RF OP D PD MH SI Tel: 01522 721764 Welbourn Hall Nursing Home Hall Lane, Welbourn, Lincoln LN5 0NN Tel: 01400 272771
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White Gables Lincoln Road, Skellingthorpe, Lincoln LN6 5SA OP D Tel: 01522 693790 Woodview 127 Lincoln Road, Branston, Lincoln LN4 1NT OP D YA Tel: 01522 790604 See page 46 for more information on paying for care homes in Lincolnshire.
WELCOME TO BASSINGHAM CARE CENTRE ... Now owned by My Care, we provide long and short-term support for a wide range of physical and mental health needs. Situated in a well-serviced village within beautiful grounds is a choice of homely but welcoming accommodation in our bungalows, community hall and victorian rectory. Registered Nurses are on site constantly.
Bassingham Care Centre 2 Lincoln Road, Bassingham, Lincolnshire LN5 9HE T: 01522 788215 • E: bassingham@my-care.co.uk
Family and friends are welcomed as an essential part of the care home’s life. We know that the decision to seek help for yourself or your loved ones is not easy. Sometimes the paperwork and the funding systems seem complex. We can provide professional support and advice to make this process easier for you.
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Sleaford care homes Ashdene Care Home l 89 Eastgate, Sleaford NG34 7EE Tel: 01529 304872
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Barn, The Heath Farm, Heath Road, Ashby de la Launde, Lincoln LN4 3JD Tel: 01526 322444 Byards Keep Greylees, Sleaford NG34 8XT Tel: 01529 488931
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Cherry Tree Lodge l 34 Station Road, Ruskington, Sleaford NG34 9DA Tel: 01526 830803 LDA Chestnuts Retirement Home l Station Road, Ruskington, Sleaford NG34 9DE Tel: 01526 832174 Cottage, The Heath Farm, Heath Road, Ashby de la Launde, Lincoln LN4 3JD Tel: 01526 322444
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Croft, The Heath Farm, Heath Road, Ashby de la Launde, Lincoln LN4 3JD Tel: 01526 322444
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Farmhouse, The Heath Farm, Heath Road, Ashby de la Launde, Lincoln LN4 3JD Tel: 01526 322444
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Kirk House l 2 Lincoln Road, Dorrington, Lincoln LN4 3PT Tel: 01526 833569 Orchard Lodge l Kirk House, 2 Lincoln Road, Dorrington, Lincoln LN4 3PT Tel: 01526 830805
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Paddocks, The Heath Farm, Heath Road, Ashby de la Launde, Lincoln LN4 3JD Tel: 01526 322444
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Reeds, The l 2 Lincoln Road, Dorrington, Lincoln LN4 3PT Tel: 01526 833612 PD LDA SI YA Roxholm Hall Care Centre l Roxholm, Sleaford NG34 8ND Tel: 01526 832128
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Suillean House 77 Sleaford Road, Heckington, Sleaford NG34 9QP LDA YA Tel: 01529 461066 Village Farm Newark Road, Norton Disney, Lincoln LN6 9JS Tel: 01522 789776 LDA YA York House 15 Waterside, Billinghay, Lincoln LN4 4BU Tel: 01526 860378 OP D PD SI
Five Bells Residential Care Home l 28 Market Place, Folkingham, Sleaford NG34 0SF Tel: 01529 497412 OP D PD Greenacres Care Home l 71 Cameron Street, Heckington, Sleaford NG34 9RP Tel: 01529 460935 OP D PD MH Holt, The Heath Farm, Heath Road, Ashby de la Launde, Lincoln LN4 3JD OP LDA YA Tel: 01526 322444 OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5 Visit www.carechoices.co.uk for further assistance with your search for care
67
Sleaford care homes with nursing Ashfield Lodge Ashfield Road, Sleaford NG34 7DZ Tel: 01529 307330 Blair House l Skirth Road, Billinghay, Lincoln LN4 4AY Tel: 01526 860432
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Glenholme Holdingham Grange l Whittle Road, Holdingham, Sleaford NG34 8YU OP D YA Tel: 01529 406000
Martin Hall Nursing Home High Street, Martin, Lincoln LN4 3QY Advert inside front cover OP D PD MH YA AD Tel: 01526 378251 Oakdene Care Home l 4 Eastgate, Sleaford NG34 7DJ Tel: 01529 415253
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St Andrew’s Nursing and Care Home Main Street, Ewerby, Sleaford NG34 9PL Tel: 01529 460286
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Bungalow Retirement Home 156 Park Road, Spalding PE11 1QZ Tel: 01775 724995
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Capricorn Cottage 88 Eastgate, Fleet, Holbeach, Spalding PE12 8ND OP LDA YA Tel: 01406 425067
Anton House – Care Home Learning Disabilities l 11 Windmill Close, Holbeach, Spalding PE12 7NX OP PD LDA YA Tel: 01406 426809
Cedar House l Off Pinchbeck Road, Spalding PE11 1QF PD LDA SI YA Tel: 01775 711375
Bancroft Residential Home Ltd, The l 50 Market Street, Long Sutton, Spalding PE12 9DF OP D Tel: 01406 362734
Field House Fleet Hargate, near Holbeach, Spalding PE12 8LL OP D Tel: 01406 423257
Bank House Care Home Gosberton Bank, Gosberton, Spalding PE11 4PB OP D PD Tel: 01775 840297
Genesis Residential Home l 2 Station Street, Donington, Spalding PE11 4UQ MH Tel: 01775 820431
Bay Lodge 36 Fen Road, Holbeach PE12 8QA Tel: 01406 424197
Kimberley Care Village 23 London Road, Long Sutton, Spalding PE12 9EA OP D Tel: 01406 364309
South Holland Spalding care homes Abbeygate Rest Home North Street, Crowland PE6 0EG Tel: 01733 211429 Abbeygate Retirement Home High Street, Moulton, Spalding PE12 6QB Tel: 01406 373343
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Brun Lea Care l 21 Surfleet Road, Pinchbeck, Spalding PE11 3XY OP D Tel: 01775 680576
Mayfield Residential Home Fleet Street, Holbeach, Spalding PE12 7AG Tel: 01406 423645 Advert page 69
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l Lincolnshire Care Association member – see page 5
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Spalding care homes continued Nene Lodge Retirement Home 224 Bridge Road, Sutton Bridge, Spalding PE12 9SG OP Tel: 01406 351000 Nutten Stoven Residential Home 81 Boston Road, Holbeach PE12 8AA Tel: 01406 424941
Southernwood House 20 Matmore Gate, Spalding PE11 2PN Tel: 01775 760563
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Southfield House (OSJCT) l Woolram Wygate, Spalding PE11 1PS Tel: 01775 724612 Advert page 7
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St John’s Care Home l 66 Hawthorn Bank, Spalding PE11 1JQ Tel: 01775 710567 Advert page 42
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Stonehaven l 117 Main Road, Quadring, Spalding PE11 4PJ Tel: 01775 820885
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Gosberton House Care Home l 11 Westhorpe Road, Gosberton, Spalding PE11 4EW OP PD YA Tel: 01775 840581
Beech Lodge Nursing Home l Frogs Abbey Gate, Holbeach, Spalding PE12 8QJ OP D Tel: 01406 423396 Advert page 42
Holbeach and East Elloe Hospital Trust l Boston Road North, Holbeach, Spalding PE12 8AQ OP PD YA Tel: 01406 422283
Cedar Falls Care Home with Nursing l Little London, Spalding PE11 2UA Advert outside back cover OP D PD MH SI YA Tel: 01775 713233
Hovenden – Care Home with Nursing Physical Disabilities Lowgate, Fleet, Spalding PE12 8LP OP PD YA Tel: 01406 423037
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Patchett Lodge (OSJCT) l Stukeley Road, Holbeach PE12 7LJ Tel: 01406 422012 Advert page 7 Sense – 18 Water Gate Quadring, Spalding PE11 4PY Tel: 01775 821957
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Spalding care homes with nursing Ashwood Nursing Home – Spalding l 43 Spalding Common, Spalding PE11 3AU Tel: 01775 723223 Advert page 42
Are you looking for a special care home for your loved one? Give them the gift of a happy and secure life at Mayfield • Registered for Elderly and Dementia Care • Award Winning High Specification Building • Convenient Town Centre Location
MAYFIELD RESIDENTIAL HOME Fleet Street, Holbeach Centre
Call our manager Jan on: 01406 423645 or email: enquiries@mayfield-residential.co.uk www.mayfield-residential.co.uk OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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South Kesteven Grantham care homes Apple Trees Care & Reablement Centre (OSJCT) l Arlington Gardens, Grantham NG31 7GQ Tel: 01476 542700 Advert page 7 OP D PD MH SI
Fairview Farm l Gloucester Road, Grantham NG31 8RJ Tel: 01476 567600
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Avery Lodge l 37 Beacon Lane, Grantham NG31 9DN Tel: 01476 590674
Gregory House (OSJCT) l Welby Gardens, Grantham NG31 8BN Tel: 01476 562192 Advert page 7
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Ayrshire House l 24-26 Main Road, Long Bennington, Newark NG23 5EH Tel: 01400 281971
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Belvoir House Care Home l Brownlow Street, Grantham NG31 8BE Tel: 01476 565454
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Birchwood Retirement Home 6-8 Dudley Road, Grantham NG31 9AA Tel: 01476 562042
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Castlegate House Residential Home 49 Castlegate, Grantham NG31 6SN Tel: 01476 560800
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Caythorpe Residential Home 77 High Street, Caythorpe, Grantham NG32 3DP OP D Tel: 01400 272552
Harrow Street 18 Harrow Street, Grantham NG31 6HF OP PD LDA SI YA Tel: 01476 574429 Maple Leaf Lodge Care Home 37 Beacon Lane, Grantham NG31 9DN Tel: 01476 452 825 Advert page 40
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Millfield House 13 Back Lane, Colsterworth, Grantham NG33 5NJ LDA SI YA Tel: 01476 860270 Old Hall, The l 1 High Street, Billingborough, Sleaford NG34 0QA Tel: 01529 240335
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Grantham care homes with nursing Harrowby Lodge Nursing Home l 4 Harrowby Lane, Grantham NG31 9HX OP D PD YA Tel: 01476 568505
Red Court Care Community 12 St Edmunds Court, Grantham NG31 8SA OP D PD YA Tel: 01476 576811
Kings Court Nursing Home Church Street, Grantham NG31 6RR Tel: 01476 576928 OP D PD MH SI YA Newton House 148 Barrowby Road, Grantham NG31 8AF Tel: 01476 452 380 Advert page 40 OP D PD MH YA OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs User Bands MH Mental health
l Lincolnshire Care Association member – see page 5
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Stamford care homes Braceborough Hall Retirement Home l Church Lane, Braceborough, Stamford PE9 4NT OP Tel: 01778 560649
Sense – The Manor House 72 Church Street, Market Deeping PE6 8AL Tel: 01778 343768
Chevington House l 36 North Road, Bourne PE10 9AS Tel: 01778 421821
Tallington Lodge Care Home l Main Road, Tallington, Stamford PE9 4RP Tel: 01780 740314 Advert page 42
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Digby Court (OSJCT) l Christopher’s Lane, Bourne PE10 9AZ Tel: 01778 422035 Advert page 7
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Laurels, The 45 High Street, Market Deeping, Peterborough PE6 8ED Tel: 01778 344414 Phoenix, The l St. Helens Avenue, Lincoln LN6 7RA Tel: 01472 372306
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Qu’Appelle Care Home Harrington Street, Bourne PE10 9HA Tel: 01778 422932
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Rose Lodge & Holland House Care Home l 35a Church Street, Market Deeping, Peterborough PE6 8AN OP D PD Tel: 01778 344454 Advert page 42 Sense – 25 Horsegate Deeping St James, Peterborough PE6 8EN Tel: 01778 347037
Towngate East, 20 Market Deeping, Peterborough PE6 8DR Tel: 01778 342091
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Whitefriars (OSJCT) l St Georges Avenue, Stamford PE9 1UN Tel: 01780 765434 Advert page 7
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Willows, The 74 Station Street, Rippingale, Bourne PE10 0SX Tel: 01778 440773
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Yew Tree Residential Care Home l 60 Main Road, Dowsby, Bourne PE10 0TL Tel: 01778 440247
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Sense – Manor Court 72 Church Street, Market Deeping PE6 8AL Tel: 01778 343617
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l Lincolnshire Care Association member – see page 5
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71
Priory Court Care Home KEEPING YOUR LOVED ONE SAFE AND WELL
Residential, Dementia and Respite Care Priory Court is a safe and well-managed quality care home. The best in care is provided in safe surroundings and is a welcoming home-fromhome for both residential residents and those living with dementia. Our diligent approach to care you can be confident in is underpinned by stringent hygiene regimes and other protocols including social distancing. • Light and spacious en-suite bedrooms • Secure and sunny private landscaped gardens • Nutritious and balanced menus designed for a healthier lifestyle • Comprehensive Well-being Programme and activities to support an active and healthy lifestyle
Call 01780 650750 or Search ‘Priory Court Care’ online Priory Court Care Home | Priory Road | Stamford | Lincolnshire | PE9 2EU |
See page 46 for more information on paying for care homes in Lincolnshire.
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Priory Court Care Home
See the checklist on page 43 for questions to ask when looking at care homes.
Se a rch f or ca r e a t www. ca re c h o i c e s .c o .u k t o fi n d s u p p o r t i n y o u r are a
Stamford care homes with nursing Abbey Court Care Home Falcon Way, Bourne, Peterborough PE10 0GT Tel: 01778 391390 Braeburn Lodge Braeburn Road, Deeping St James, Peterborough PE6 8GP Tel: 01778 752 527 Advert page 40
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Cedars, The l Church Walk, South Street, Bourne PE10 9UQ Tel: 01778 752 591 Advert page 40
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Priory Court Priory Road, Stamford PE9 2EU Tel: 01780 650750 Advert page 72
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Red House Care Home l 11 Emlyns Street, Stamford PE9 1QP Tel: 01778 380756
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Wood Grange Westminster Lane, West Road, Bourne PE10 9TU Tel: 01778 752 570 Advert page 40 OP D PD MH YA
West Lindsey Gainsborough care homes Chestnut House 62 High Street, Marton DN21 5AW Tel: 01427 718272 Foxby Court (OSJCT) l Middlefield Lane, Gainsborough DN21 1QR Tel: 01427 613376 Advert page 7
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Redcote Residential House l 23 Gainsborough Road, Lea, Gainsborough DN21 5HR Tel: 01427 615700
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Serenity House North Warren Road, Gainsborough DN21 2TU Tel: 07508 232276
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St Oggs 14 Front Street, Morton, Gainsborough DN21 3AA Tel: 01427 617173
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Tigh Bruadair Summer Hill, Gainsborough DN21 1HQ Tel: 01427 611541
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Manor, The The Green, Scotter, Gainsborough DN21 3UD OP D MH Tel: 01724 764884
Wispington House Ltd l 41 Mill Lane, Saxilby, Lincoln LN1 2QD Tel: 01522 703012
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Old Rectory, The l Sturton Road, Saxilby, Lincoln LN1 2PG Tel: 01522 702346
For information on different types of care home, see page 41.
Foxby Hill Care Home Foxby Hill, Gainsborough DN21 1PN D PD MH SI YA Tel: 01427 611231 Kingsway Clayton House Residential Care Home 9-11 Lea Road, Gainsborough DN21 1LW OP LDA Tel: 01427 613730
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l Lincolnshire Care Association member – see page 5
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73
Gainsborough care homes with nursing Blyton Court l 3 Laughton Road, Blyton, Gainsborough DN21 3LG Tel: 01427 628791 PD MH YA Drovers Call l 186 Lea Road, Gainsborough DN21 1AN Tel: 01427 678300 Eliot House l Crooked Billet Street, Morton, Gainsborough DN21 3AH Tel: 01427 617545
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Ferndene Care Home l Parksprings Road, Gainsborough DN21 1NY Tel: 0115 984 4839 OP D YA Gables Manor l Ingleby, Saxilby, Lincoln LN1 2PQ Tel: 01522 704250 Grosvenor House Care Home l 19 Back Street, East Stockwith, Gainsborough DN21 3DL Tel: 01427 616950
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Holly Tree Lodge Care Home l 3 Eastgate, Scotton, Gainsborough DN21 3QR Tel: 01724 762537
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Howson Care Centre l Marton Road, Willingham-by-Stow, Gainsborough DN21 5JU Tel: 01427 788283 OP D LDA MH YA Laughton Croft Care Home with Nursing l Gainsborough Road, Scotter Common, Gainsborough DN21 3JF Tel: 01724 762678 OP D PD MH SI YA AD Middlefield House Nursing Home Middlefield Lane, Gainsborough DN21 1TY Tel: 01427 615577 Morton Manor Dog & Duck lane, Morton, Gainsborough DN21 3BB Tel: 01427 612796
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Market Rasen care homes Blythe House Lincoln Road, Faldingworth LN8 3SF Tel: 01522 885911
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Brambles l 53 Station Road, Bardney, Lincoln LN3 5UD Tel: 01526 398010 LDA YA Cottage Specialist Residential Service, The 31 Norbeck Lane, Welton, Lincoln LN2 3JP LDA YA Tel: 01673 862000 Glebe House 7 South Dale, Caistor, Market Rasen LN7 6LS Tel: 01472 852282 MH YA Glengarriff House 8 King Street, Market Rasen LN8 3BB Tel: 01673 844091
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Greenacres Care Home 17-19 Grimsby Road, Caistor, Market Rasen LN7 6QY Tel: 01472 851989 Hawthorns, The l 53 Station Road, Bardney, Lincoln LN3 5UD Tel: 01526 399868 Hollies, The l The Hawthorns, 53 Station Road, Bardney, Lincoln LN3 5UD Tel: 01526 398633 Laurels Nursing Home, The Lincoln Road, Holton-cum-Beckering, Market Rasen LN8 5NG Tel: 01673 858680
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Market Rasen care homes continued Little Brocklesby House 51 High Street, Limber, Grimsby DN37 8JL Tel: 01469 561353 Middlegate Lodge Horncastle Road, Caistor, Market Rasen LN7 6JG Tel: 01472 852282 Oaks, The l 51 Station Road, Bardney, Lincoln LN3 5UD Tel: 01749 676724 Old Hall, The l Chapel Road, Fiskerton LN3 4HD Tel: 01522 595395 Poplars, The (OSJCT) l Chapman Street, Market Rasen LN8 3DS Tel: 01673 843319 Advert page 7
See page 74 for the Service User Bands key.
Saxilby House l 9-15 Highfield Road, Saxilby LN1 2QP Tel: 01522 704025 OP D
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Waterloo House l Walesby Road, Market Rasen LN8 3EX Tel: 01673 842343
01526 398785 www.willanhouse.co.uk
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Willan House l Stainfield, Wragby, Market Rasen LN8 5JL Tel: 01526 398785 Advert below
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Willan House is a small family run care home with accomplished caring staff providing long or short term placements, Day care and Respite Care (subject to availability) Experienced in care of the elderly and those with dementia. Easy access from Fiskerton, Bardney, Cherry Willingham, Langworth and Wragby.
Market Rasen care homes with nursing Healthlinc Apartments l Cliff Road, Welton, Lincoln LN2 3JN OP PD LDA MH SI YA Tel: 01673 861775 Hill House Care Home l Sand Lane, Osgodby, Market Rasen LN8 3TE OP PD LDA MH YA Tel: 01673 843407 Nettleton Manor Nursing Home Moortown Road, Nettleton, Market Rasen LN7 6HX Tel: 01472 851230 Advert below
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Tennyson Wharf Park Lane, Burton Waters, Lincoln LN1 2ZD Tel: 01522 844 151 Advert page 40
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Willow Court Croft Lane, Cherry Willingham, Lincoln LN3 4JW Tel: 01522 595391
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See page 46 for more information on paying for care homes in Lincolnshire.
Nettleton Manor Nursing Home is one of the best care homes in Lincolnshire
providing care to residential and nursing clients over the age of 18. We are a specialist service for people living with dementia. We have remained 100% COVID-19 free throughout the Coronavirus Pandemic.
We offer 24-hour nursing & residential care, provided by a team of highly qualified Registered Nurses, Care Assistants and support staff. We pride ourselves in being a specialist provider in dementia care and offer holistic services, as well as access to healthcare services to ensure that our service users are able to live a fulfilling and rewarding life. With our dedicated activities team, there is always a variety of things going on.
Nettleton Manor Care Home: Moortown Road, Nettleton, Market Rasen LN7 6HX Telephone: 01472 851 230 • Mobile: 07780 685075 • Email: nettletonmanor@gmail.com
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Useful local contacts Adult Care For all enquiries and referrals relating to Adult Social Care, contact the Customer Service Centre. Tel: 01522 782155 (Monday to Friday, 8.00am to 6.00pm). Email: customer_services@lincolnshire.gov.uk Web: www.lincolnshire.gov.uk/adultcare In an emergency, outside of these hours, call the Emergency Duty team. Tel: 01522 782333
Alzheimer’s Society Lincolnshire Alzheimer’s Society is an organisation which works to improve the quality of life of people affected by dementia in England, Wales and Northern Ireland. Lincolnshire Alzheimer’s Society holds various support groups and services across the county. Saracen House, City Office Park, Tritton Road, Lincoln LN6 7AS Tel: 01522 437069 Email: lincoln@alzheimers.org.uk Web: www.alzheimers.org.uk
Adults Supporting Adults (ASA) Charitable organisation offering a range of community-based services, including daytime provision, respite and extended-stay visits to learn new skills. Railton House, Sleaford Business Park, Sleaford NG34 7EQ Tel: 01529 416270 Email: enquiries@asaorg.co.uk Web: www.asaorg.co.uk
The Butterfly Hospice Trust Provides palliative care to anyone over the age of 18 in the Boston area with a progressive life-limiting illness. The Hospice provides palliative care and holistic support to patients and their families. Rowan Way, Boston PE21 9DH Tel: 01205 311222 Email: enquiries@butterflyhospice.org.uk Web: www.butterflyhospice.org.uk
Age Care Advice An independent social worker-led company specialising in the care and support of individuals and families living with dementia. Tel: 01476 552137 or 07772 992732 Email: Simon.jessop@nhs.net Web: www.agecareadvice.co.uk
Connect to Support Lincolnshire An online, telephone, email and live chat information and signposting service. Tel: 0300 303 8789 Email: Lincs2Advice@ageuklsl.org.uk Web: https://lincolnshire.connecttosupport.org
Age UK The country’s largest charity dedicated to helping everyone make the most of later life. Lincoln and South Lincolnshire 36 Park Street LN1 1UQ Tel: 01522 696000 / 03455 564144 Email: info@ageuklsl.org.uk Web: www.ageuk.org.uk/lincolnsouthlincolnshire Lindsey The Old School House, Manor House Street, Horncastle LN9 5HF Tel: 01507 524242 Email: info@ageuklindsey.co.uk Web: www.ageuk.org.uk/lindsey
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District, borough and city councils Boston Borough Council Tel: 01205 314200 Web: www.mybostonuk.com City of Lincoln Council Tel: 01522 881188 Web: www.lincoln.gov.uk East Lindsey District Council Tel: 01507 601111 Web: www.e-lindsey.gov.uk North Kesteven District Council Tel: 01529 414155 Web: www.n-kesteven.gov.uk
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South Holland District Council Tel: 01775 761161 Web: www.sholland.gov.uk South Kesteven District Council Tel: 01476 406080 Web: www.southkesteven.gov.uk West Lindsey District Council Tel: 01427 676676 Web: www.west-lindsey.gov.uk Headway Lincolnshire The UK’s leading brain injury charity. The Len Medlock Centre, St George’s Road, Boston PE21 8YB Tel: 07546 592526 Email: info@headwaylincolnshire.org.uk Web: www.headwaylincolnshire.org.uk Healthwatch Lincolnshire Unit 12, 1-2 North End, Swineshead, Boston PE20 3LR Tel: 01205 820892 Email: info@healthwatchlincolnshire.co.uk Web: www.healthwatchlincolnshire.co.uk Lincoln and Lindsey Blind Society Enhances the quality of life of blind, partially sighted and visually impaired people whatever their age or circumstances in life. Bradbury House, Ramsgate, Louth LN11 0NB Tel: 01507 605604 • Email: info@llbs.co.uk Web: www.llbs.co.uk Lincolnshire Autistic Society A hub for anyone looking for information and support about Autism. Lincolnshire Chamber of Commerce, Commerce House, Carlton Boulevard, Lincoln LN2 4WJ Web: www.lincolnshireautisticsociety.org.uk Lincolnshire Care Association (LinCA) Representing the interests of providers of care and support within the independent and voluntary sector. Greetwell Place, 2 Lime Kiln Way, Greetwell, Lincoln LN2 4US Tel: 01522 581073 Email: susannalovelock@linca.org.uk Web: www.linca.org.uk
Lincolnshire Carers Service For all referrals and general enquiries regarding support for carers, contact Lincolnshire County Council Carers Support Service from 8.00am to 6.00pm, Monday to Friday (except on public holidays). Tel: 01522 782224 Email: carersservice@lincolnshire.gov.uk Web: www.lincolnshire.gov.uk/support-carers/ lincolnshire-carers-service In an emergency, outside of these hours, call the Emergency Duty team. Tel: 01522 782333 Lincolnshire Independent Living (LIL) Assisting disabled people and those associated with all matters relating to advice across benefits and services which may improve a user’s life. 20 Abel Smith Gardens, Branston, Lincoln LN4 1NN Tel: 07749 982114 Email: admin@lincolnshireindependentliving.co.uk Web: http://lincolnshireindependentliving.org.uk Lincolnshire Integrated Community Equipment Service (ICES) Providing equipment to use in the home, to help you remain as independent as possible. Tel: 01522 782155 Web: www.lincolnshire.gov.uk/help-live-home/ home-equipment Lincolnshire Sensory Services Wellingore Hall, Hall Street, Wellingore, Lincoln LN5 0HX Tel: 0333 320 2667 • Text: 07710 155104 Email: contact@lincolnshiresensoryservices.org.uk Web: www.lincolnshiresensoryservices.org.uk Macmillan Improves the lives of people affected by cancer. Provides practical, medical, emotional and financial support and pushes for better cancer care. Email: macmillan.infosupport@ulh.nhs.uk Web: www.ulh.nhs.uk/services/macmillan Boston The Macmillan Cancer Information and Support Centre, Pilgrim Hospital, Sibsey Road PE21 9QS Tel: 01205 446392
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Grantham The Macmillan Cancer Information and Support Centre, Outpatients Department, Grantham and District Hospital, 101 Manthorpe Road NG31 8DG Tel: 01476 464978 Lincoln The Macmillan Cancer Information and Support Centre, Lincoln County Hospital, Greetwell Road LN2 5QY Tel: 01522 573799 Mencap Royal Mencap Society, 6 Cyrus Way, Peterborough PE7 8HP Tel: 0808 808 1111 or 01733 873700 Email: helpline@mencap.org.uk Web: www.mencap.org.uk Multiple Sclerosis Society The UK’s leading MS charity. Since 1953, it has been providing information and support, funding research and fighting for change. Web: www.mssociety.org.uk Boston and South Holland Tel: 01775 725106 Email: bostonsholland@mssociety.org.uk Lincoln and District Tel: 01522 882262 Patient and Advice Liaison Service (PALS) Email: pals@ulh.nhs.uk Text: 07815 707746 Web: www.ulh.nhs.uk/patients/patientexperience/pals Grantham and District Hospital Located adjacent to Ward 6. Tel: 01476 464861 Lincoln County Hospital Located near Main Reception. Tel: 01522 707071 Pilgrim Hospital Located in Main Reception. Tel: 01205 446243
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Penderels Lincolnshire Aims to assist people with all aspects of independent living. Haverholme Priory Offices, Haverholme Park, Haverholme, Ewerby, Sleaford NG34 9PF Tel: 01526 833803 Email: lincolnshire@penderelstrust.org.uk Web: www.penderelstrust.org.uk/lincolnshire.php Royal National Institute of Blind People (RNIB) – Peterborough office Supporting people with sight loss. Midgate House, Midgate PE1 1TN Tel: 0303 123 9999 Email: helpline@rnib.org.uk Web: www.rnib.org.uk Shine Lincolnshire Award-winning network of people and organisations involved in mental health. c/o Pelican Trust, 20-22 Crofton Road, Lincoln LN3 4NL Tel: 07969 872804 Email: info@lincsshine.co.uk Web: www.lincsshine.co.uk South Lincolnshire Blind Society (SLBS) A major provider of services for blind and partially sighted people and their carers, who live in the districts of North Kesteven, South Kesteven, Boston Borough and South Holland. 14 Finkin Street, Grantham NG31 6QZ Tel: 01476 592775 Email: slbs@blind-society.org.uk Web: www.blind-society.org.uk St Barnabas Hospices Provides specialist palliative and end of life care so that everyone can access and receive the support they need to live well and ease the process of dying. Inpatient Unit, 36 Nettleham Road, Lincoln LN2 1RE Tel: 01522 511566 Email: enquiries@stbarnabashospice.co.uk Web: www.stbarnabashospice.co.uk Total Voice Lincolnshire Tel: 01522 706580 Email: TVL@voiceability.org Web: www.totalvoicelincolnshire.org
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The Wellbeing Service Designed to promote confidence in living independently. Tel: 01522 782140 Web: www.lincolnshire.gov.uk/wellbeingservice We Are With You One of the UK’s leading mental health, drug and alcohol charities. Web: www.wearewithyou.org.uk
Grantham 71 High Street NG31 6NR Tel: 01476 512950 Lincoln The New Avenue, 26-30 Newland LN1 1XG Tel: 01522 305518
Boston 70-74 Wide Bargate PE21 6RY Tel: 01205 319920
Useful national contacts Action on Elder Abuse (Hourglass) Works to protect, and prevent the abuse of, vulnerable older adults. Helpline: 0808 808 8141 Web: wearehourglass.org Age UK Tel: 0800 055 6112 Web: www.ageuk.org.uk Al-Anon Family Groups Worried about someone’s drinking? Help and hope for families and friends of alcoholics. Helpline: 0800 008 6811 (10.00am to 10.00pm). Email: helpline@al-anonuk.org.uk Web: www.al-anonuk.org.uk Alzheimer’s Society Support line: 0333 150 3456 Monday to Wednesday, 9.00am to 8.00pm; Thursday and Friday, 9.00am to 5.00pm; and Saturday and Sunday, 10.00am to 4.00pm. Web: www.alzheimers.org.uk Association of Charitable Organisations (ACO) A national umbrella body for benevolent charities. Tel: 0207 255 4480 Email: info@aco.uk.net Web: www.aco.uk.net
British Institute of Learning Disabilities (BILD) Committed to improving the quality of life for people with a learning disability. Tel: 0121 415 6960 • Email: enquiries@bild.org.uk Web: www.bild.org.uk British Red Cross The British Red Cross provides a wide range of services including first aid, emergency response, mobility aids, finding missing family, preparing for disasters, refugee support, and support at home. Tel: 0344 871 1111 Email: contactus@redcross.org.uk Web: www.redcross.org.uk Care Choices Free, independent assistance with finding care providers. Searchable website. Web: www.carechoices.co.uk Care Quality Commission Independent regulator of care services in England. Tel: 03000 616161 • Email: enquiries@cqc.org.uk Web: www.cqc.org.uk Carers Trust Works to improve support, services and recognition for anyone who is caring, unpaid, for a family member or friend. Tel: 0300 772 9600 • Email: info@carers.org Web: www.carers.org
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Carers UK The voice of carers. Tel: 0808 808 7777 Email: info@carersuk.org Web: www.carersuk.org
My Family Our Needs The lifestyle site for families, carers and practitioners supporting children and young adults with additional needs. Web: www.myfamilyourneeds.co.uk
Citizens Advice Practical, reliable, up-to-date information on a wide range of topics. Tel: 03444 111444 Web: www.citizensadvice.org.uk
National Association for Providers of Activities for Older People (NAPA) Promotes the importance of activities for older persons. Tel: 0207 078 9375 Email: info@napa-activities.co.uk Web: www.napa-activities.co.uk
Dementia Adventure Provides supported holidays for people with dementia as an alternative to traditional respite where partners, family, friends or carers can enjoy an outdoor break together. Holidays are usually five days long, can be bespoke, are subsidised and are available to anyone across the UK. Tel: 01245 237548 Email: info@dementiaadventure.co.uk Web: www.dementiaadventure.co.uk Dementia UK A national charity committed to improving quality of life for all people affected by dementia. Provides mental health nurses specialising in dementia care, called Admiral Nurses. Tel: 0800 888 6678 Email: info@dementiauk.org Web: www.dementiauk.org Elderly Accommodation Counsel Help older people make informed choices about meeting their housing and care needs. Web: www.housingcare.org Friends of the Elderly A charity that supports older people who have a range of practical needs. Tel: 0207 730 8263 Email: enquiries@fote.org.uk Web: www.fote.org.uk Independent Age Produce a wide range of guides and factsheets for older people, their families and carers. Tel: 0800 319 6789 Email: advice@independentage.org Web: www.independentage.org
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National Association of Funeral Directors Tel: 0121 711 1343 Email: info@nafd.org.uk Web: www.nafd.org.uk National Society of Allied and Independent Funeral Directors Tel: 0345 230 6777 • Email: info@saif.org.uk Web: www.saif.org.uk NHS 111 You should call NHS 111 if you: • need medical help fast, but it is not a 999 emergency; • do not know who to call for medical help or you do not have a GP to call; or • require health information or reassurance about what to do next. For less urgent health needs, you should still contact your GP in the usual way. The 111 service is also available via ‘Typetalk’ 18001 111. Parkinson’s Society Tel: 0808 800 0303 Textphone: 18001 0808 800 0303 Email: hello@parkinsons.org.uk Web: www.parkinsons.org.uk Registered Nursing Home Association (RNHA) Campaigns for high standards in nursing home care. Tel: 0121 451 1088 Email: info@rnha.co.uk Web: www.rnha.co.uk
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Relatives and Residents Association, The Exists for older people needing, or living in, residential care and the families and friends left behind. Tel: 0207 359 8136 • Email: info@relres.org Web: www.relres.org Rethink Mental Illness Support for families living with mental ill health. Carers’ support services. Supported living for people with mental ill health. Tel: 0300 500 0927 • Email: info@rethink.org Web: www.rethink.org Samaritans Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts. Tel: 116 123 • Email: jo@samaritans.org Web: www.samaritans.org SANE Advice on mental health issues. Email: support@sane.org.uk Web: www.sane.org.uk Silver Line, The A 24-hour telephone befriending and advice line. Tel: 0800 470 8090 Web: www.thesilverline.org.uk
Society of Later Life Advisers (SOLLA) Helping people and their families find trusted accredited financial advisers who understand financial needs in later life. Tel: 0333 202 0454 Email: admin@societyoflaterlifeadvisers.co.uk Web: www.societyoflaterlifeadvisers.co.uk Stroke Association Provides practical advice, essential information and emotional support for stroke survivors, carers and families. • Tel: 0303 303 3100 Textphone: 18001 0303 303 3100 Email: helpline@stroke.org.uk Web: www.stroke.org.uk United Kingdom Home Care Association (UKHCA) Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. Tel: 0208 661 8188 • Email: helpline@ukhca.co.uk Web: www.ukhca.co.uk Veterans’ Gateway The first point of contact for Armed Forces personnel, veterans and their families seeking information about employability, finances, personal relationships, befriending and more. Tel: 0808 802 1212 • Web: veteransgateway.org.uk
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Index
Advertisers in bold
Home care providers
A
C
Helping Hand
Action HomeCare
31
Camden Society London, The 33
Adderley Court Apartments
31
Camli Care Ltd
Advance Lincolnshire
29
Care 4 U Services (Lincs) Ltd 30
Allied Healthcare Lincs Reablement
30
Careshaw Ltd
29
31 Caring Companions
33
Allways Care Community Support Agency
Cedar House 29 Charisma Services Ambassador Homecare Ltd 30 Clarriots Home Care Ltd Amber Care (Lincolnshire) Ltd 35 Community Support Services
Helping Hands Nurses Agency (HHNA Lincoln) 30 Heritage Care Ltd – Lincolnshire Domiciliary Care Branch 35 HFHC Healthcare Ltd
30
31
Home Instead Senior Care – Bourne
35
33
Homecare Helpline
31
29
Housing and Support Solutions – Lincoln 30
29 AMG Nursing and Care Services Cottage Residential Lincoln Branch 30 Home, The 30 Kids Lincoln Office An Darach Care Lincolnshire 31 County Care Independent Living Angels on Call, The
29
Ltd Lincolnshire Office
K
29
Annicare Ltd
D E F
B
30
L
30 CRG Homecare Lincolnshire 29 Laurels, The Ansar Projects 33 LCMB Therahealth Homecare Aphoenix Care 31 Libertas Atlas Care Services Ltd Bourne 33 Direct Personnel Agency Ltd 33 Libertas Gainsborough Atlas Care Services Ltd Libertas HBRS Lincolnshire 31 Evergreen Care Trust Stamford 33 Lily Mae Homecare Ltd Autism Care Community Lincolnshire Home Care Ltd Services (Lincolnshire) 30 Lincs Autumn Park Business Centre 33 Flo’s Friends 29 LJM – Homecare Lincoln FocusAbility Support and Care Services 35 Beech House 30 For You Healthcare Ltd 33 Marrissa Care Ltd Beeches, The 29 Forget Me Not Home Care Ltd 31 Meadows Court Care Home Bernadette House 30 Fosse Healthcare – Grantham 33 Mencap – March Domiciliary Bloomsbury Home Care Agency Care Ltd Bourne 33
30 35 29 35 33 35 33 35 30
M
Blossoming Hearts Care Agency Ltd
G
33
Bluebird Care (Peterborough & Rutland) 33
30 29 35
Gilder Care Ltd
33
Great Care Company Lincolnshire North, The
Meridian Health and Social Care – Lincoln 30
29
N
Bluebird Care Lincoln
30
Bluebird Care South Lincolnshire
Greenwood Homecare Grantham
33
H
BSpoke Social Care
30 Healthy Homecare Services Ltd 29
Namron Care Provider Ltd 33 Navigation Support & Care Services Ltd
Butterflies Care & Support Ltd 30 Heart 2 Heart Staff Solutions 30
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33
30 30
O Orchard Care at Home
29
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Home care providers continued
P Percurra Grantham & Newark
35
Presious Healthcare Ltd
30
Prestige Nursing Sleaford
31
R
Royal Mencap Society – Lincolnshire Domiciliary Care Agency
35
Russell Green Care Home
29
Advertisers in bold
Sense – Community and Supported Thera South Midlands Living Services (East) 35 Thera South West Serenity House 35 Town and Country Care Sevacare – Lincoln 31 Trent Nursing Sharon Brinkman Care Services Ltd
33
St Katherine’s Care Ltd
31
Summerfield Close, 2
31
Swallow Lodge
31
T
W
35
Welland & Glen Home Care Ltd
33
Wellbeing Home Care – Southernwood House
33
31 Thera East Anglia
Sagecare (Olsen Court)
31 Thera East Midlands
35
Sampson House
31 Thera North
35 York House
Thera East
29
31
Sagecare (Lincoln)
S
35
Walnut Care at Home
33 Witham Valley Care Group – DCA 35 Wright Care at Home 35
TESS CIC
35
Y
31 35
31
Care homes and care homes with nursing
A Abbey Court Care Home
73
Abbeygate Rest Home
68
Avery Lodge
70 Boultham Park House (OSJCT) 63
Ayrshire House
70 Braceborough Hall Retirement Home
71
Braeburn Lodge
73
Brambles
74
Bramhall
57
B
Abbeygate Retirement Home 68 Bancroft Residential Home Ltd, The Alderson House 58 Altham Court Care Home An Caladh House An Darach House Anton House – Care Home Learning Disabilities Apex Care Centre
68
65 Bank House Care Home 65 Barn, The
68
65 Bassingham Care Centre Bay Lodge
66
68 Beckfield House Residential Home 59
67 68 65
Brantley Manor Care Home 63 Broughton House and College 65 Brun Lea Care
68
Bumblebee Lodge
60
Bungalow Retirement Home 68
Bunkers Hill Care Home Beckside (OSJCT) 66 Apple Trees Care & Reablement Byards Keep 58 Centre (OSJCT) 70 Beeches, The Byron House Ashby Court 60 Beech Lodge – Mablethorpe 58 Ashdene Care Home Ashfield Lodge Ashley Court Ashridge Ashtree House Ashwood Nursing Home – Spalding
65 67 60
C
67 Beech Lodge Nursing Home 69 70 Canwick Court Care Centre 68 Belvoir House Care Home 63 Canwick House Care Home 63 Bernadette House
63 65
55 Birchwood Retirement Home 70 Capricorn Cottage 68 Castlegate House 58 Blair House Blythe House 74 Residential Home
68
69 Blyton Court
65
Aspen Lodge Care Home 60, 61 Boulevard House
74 Cathedral Care Centre
70
58 Caythorpe Residential Home 70
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Care homes and care homes with nursing continued Cedar Falls Care Home with Nursing 69 Cedar House 68 Cedars, The 73 Cherry Tree Lodge 67 Cherry Tree Lodge Nursing Home 65 Chesterfield House 66 Chestnut House 73 Chestnuts Retirement Home 67 Chevington House 71 Chimneys Care Home, The 58 Clarence House and The Granary 57 Cloverleaf Care Home with Nursing 65 Cottage, The 67 Cottage Residential Home, The 65 Cottage Specialist Residential Service, The 74 Courtlands Lodge 66 Croft, The 67
D
Desboro House 60 Digby Court (OSJCT) 71 Doulton Court Care Home 58, 59 Drovers Call 74 Dunsford 60
E
Eastholme Care Home Eastwood Lodge Eccleshare Court Eliot House Elms Care Home, The Elmwood House Nursing Home Eresby Hall (OSJCT) Ermine House (OSJCT)
F
Fairview Farm
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65 57 65 74 59 55 60 63
70
Advertisers in bold
Farmhouse, The 67 Ferndene Care Home 74 Field House 68 Fir Close 58 Five Bells Residential Care Home 67 Fotherby House 58 Fountains Care Centre, The 59 Foxby Court (OSJCT) 73 Foxby Hill Care Home 73 Frampton House Residential Care Home 55
Healthlinc Apartments Heathcotes The Gables Heatherlea House Residential Care Home Hill House Care Home Holbeach and East Elloe Hospital Trust Hollies, The Holly Tree Lodge Care Home Holmleigh Care Home Holt, The Homer Lodge Care Centre Hovenden – Care Home with Nursing Physical Disabilities Gables, The 58 Howson Care Centre Gables Manor 74 Hunters Creek Care Home Gardens Residential with Nursing Home, The 55 Genesis Residential Home 68 Georgians (Boston) Ltd, The 55 Keal View Glebe House 74 Kimberley Care Village Glengarriff House 74 Kings Court Nursing Home Kingsway Clayton House Glenholme Holdingham Residential Care Home Grange 68 Gosberton House Care Home 69 Kirk House Greenacres Care Home – Market Rasen 74 Laughton Croft Care Home Greenacres Care Home with Nursing – Sleaford 67 Gregory House (OSJCT) 70 Laurels, The – Lincoln Grosvenor Hall Care Home 65 Laurels, The – Stamford Grosvenor House Care Home 74 Laurels Nursing Home, The Grove Care Centre, The 65 Lindum Park House Care Home Grove Residential Care Home, The 57 Link House Little Brocklesby House Livingstone Court Harrow Street 70 Harrowby Lodge Nursing Home 70 Madeira House Hartsholme House (OSJCT) 63 Manor, The Haven, The 55 Manor Care Centre Haven Care Home, The 65 Manor Gate Care Home Hawthorns, The 74 Maple Leaf Lodge Care Home
G
K
75 66 57 75 69 74 74 66 67 65 69 74 55
60 68 70 73 67
L
H
M
74 63 71 74 63 58 75 58
58 73 60 55 70
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Care homes and care homes with nursing continued Martin Hall Nursing Home 68 Mayfield Residential Home 68 Meadows Court Care Home 60 Meadows Edge Care Home Ltd 55 Meadows Sands Care Home 60 Melody Lodge 60 Middlefield House Nursing Home 74 Middlegate Lodge 75 Millfield House 70 Minstrels Residential Home, The 55 Miramar Nursing Home 59 Monson Retirement Home 63 Morton Manor 74
N
Neale Court Nene Lodge Retirement Home Netherlands Nettleton Manor Nursing Home Newhaven Residential Home Newton House Nightingale House Care Centre Noss Mayo Residential Home Nutten Stoven Residential Home
O
66 69 57 75 58 70 57 60 69
Oakdene Care Home 68 Oak Lodge 58 Oaks, The 75 Old Hall, The – Grantham 70 Old Hall, The – Market Rasen 75 Old Hall Residential Care Home, The 60 Old Rectory, The – Gainsborough 73 Old Rectory, The – Horncastle 57 Orby House 60 Orchard House Care Home 58, 59 Orchard Lodge 67
Advertisers in bold
P Paddocks, The Palms, The Patchett Lodge (OSJCT) Phoenix Care Centre Phoenix, The Poplars, The (OSJCT) Priory Court
Q
Qu’Appelle Care Home
R
Ralphland Care Home Rayleigh House Red Court Care Community Red House Care Home Redcote House Residential Care Home Redcote Residential House Reeds, The Ridgeway Care Centre Riverside Roman Wharf Nursing Home Rose Lodge & Holland House Care Home Rosslyn Rowans, The Roxholm Hall Care Centre Ruckland Court Russell Green Care Home
67 60 69 60 71 75 73
59
Sense – 18 Water Gate
69
Sense – 21a & 21b Johnson Avenue
69
Sense – 25 Horsegate
71
Sense – 25 Old Mill Park
59
Sense – 32a Broadgate Lane 71 Sense – 36 Bramley Road
71
Sense – 54 Monks Dyke Road 59 Sense – 56 Monks Dyke Road 59
71
Sense – Manor Court
71
Sense – The Manor House
71
Serenity House
73
55 Skirbeck Court (OSJCT) 60 South Wold Nursing Home 70 Southernwood House 73 Southfield House (OSJCT) 63 73 67 63 58 65 71 60 58 67 63 57
S
Sandbeck House Residential Home Sandpiper Care Home Saxilby House Scorer Street, 122 Scott’s View at South Farm Scremby Grange Seacroft Court Nursing Home Seathorne Court Residential Home
Seaton House
60 59 75 63 59 60 61
55 57 69 69
Spencers Lodge
61
St Andrew’s Nursing and Care Home
68
St Andrews Drive
61
St Clare’s Care Home
63
St John’s Care Home
69
St Luke’s Nursing Home
65
St Michaels
66
St Oggs
73
St Paul’s Care Home
66
Stewton House
59
Stonehaven
69
Stones Place
63
Suillean House
67
Summerfield Rest Home
59
Swallow Lodge
63
Swallowdale
59
Swanholme Court
63
Sycamores, The
59
Syne Hills Care Home Ltd
61
T Tallington Lodge Care Home 71 Tamar House
63
Tanglewood Care Home
57
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60
Care homes and care homes with nursing continued Tennyson Wharf Tigh Allene Tigh Bruadair Tigh Coilean Toray Pines Care Home Towngate East, 20
V
Vale View Vauxhall Court Care Home Victoria House Residential Home Village Farm
W
Wainfleet Care Home Waterloo House
75 63 73 66 57 71
61 55 59 67
61 75
Advertisers in bold
Willoughby House
59
Welbourn Hall Nursing Home 66
Willow Court
75
Welbourn Manor Care Centre 66
Willows, The
71
Welham House
61
Wispington House Ltd
73
West Dean Care Home
63
Wolds Care Centre, The
59
Westcotes Residential Care Home
61
Wood Grange
73
Waverley
59
Westerley Residential Care Home for the Elderly – Woodhall Spa
57
Westfield Nursing Home
55
White Gables
66
White Gables Care Home
55
Whitefriars (OSJCT)
71
Willan House
75
Woodlands Court Care Home 55 Woodside Care Home
61
Woodview
66
Wyngate Residential Care Home
59
Y Yew Tree Residential Care Home
Willoughby Grange Care Home 55 York House
71 67
Other advertisers Age Care Advice 48 Country Court Care 42 MHA 62 28 My Care Alysia Caring Ltd 44 Country Support Ltd 66 Avery 72 Eastwood House Care Centre My Family, Our Needs 19, 34, 81 Inside front cover Oaklands Care Centre Barchester 40 72 Inside front cover Care Choices Website 4, 28, Eaton Court Care Home 53, 61, inside back cover Grimsby Manor & Grange Orchard Care Homes 72 Care Home 72 Orders of St John Care Choices Questionnaire 11, 39, 62 Halcyon Care Inside front cover Care Trust, The 7 28 Pearlcare 62 Cherry Blossom Care Home 44 Helping Hands Linkage Care Services 37 Tanglewood Care Homes Clarence House Care Centre 56 Inside front cover Mercer Care Outside back cover
Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate at the time of print. The company cannot accept responsibility for any errors or omissions in the publication, including if an organisation varies from the information included in an advertisement, the editorial or the listings. Care Choices Limited does not endorse or support any particular organisation included in the Directory. ©2020 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. Ref. No: 4001/Lincolnshire12/0720. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Editor: Angharad Burnham. Content Editor: Emma Cooper. Junior Editor: Henry Thornton. Sales Manager: Paul O’Callaghan. Regional Sales Supervisor: Vanessa Ryder. Senior Sales Executive: Claire Cornish. Sales Executives: Lauren Bore, Hannah O’Neill. Online Sales Executive: Tony Boyce. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. Lead Designer: Ruth Clarry. Graphic Designers: Kieran Bitten, Jack Elsworth. Distribution: Gemma Seaber-Shinn.
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Search for care in your area With so many providers to choose from, where do you start?
• Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests
Visit www.carechoices.co.uk for further assistance with your search for care
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Our Lincolnshire care and nursing homes offer high-quality care in comfortable, relaxed and homely surroundings Delivering nursing, residential, dementia, palliative and respite care for over 30 years • Multiple award-winning team • Beautifully appointed rooms • Profiling beds • Delicious meals and snacks • Hair and manicure salons • Cafés • Top-of-the-range facilities • Tailored activities programme • Self-funding, CHC & local authority funded clients welcome
Our Care Homes: Cedar Falls Care Home with Nursing
Toray Pines Care Home
Spalding, PE11 2UA T: 01775 713233 E: enquiries@cedarfallscarehome.co.uk
Coningsby, LN4 4SJ T: 01526 344361 E: enquiries@toraypinescarehome.co.uk
Hunters Creek Care Home with Nursing
Sandpiper Care Home
Boston, PE21 7HB T: 01205 358034 E: enquiries@hunterscreekcarehome.co.uk
Alford, LN13 9AQ T: 01507 462112 E: enquiries@sandpipercarehome.co.uk
Tanglewood Care Home with Nursing
Cloverleaf Care Home with Nursing
Horncastle, LN9 5EN T: 01507 527265 E: enquiries@tanglewoodcarehome.co.uk
Lincoln, LN1 1EW T: 01522 440510 E: cloverleafenquiries@twhealthcare.co.uk
OPENING NOVEMBER 2020 A BRAND NEW, 66 BED CARE HOME IN BOSTON PROVIDING RESIDENTIAL AND SPECIALIST DEMENTIA CARE
www.tanglewoodcarehomes.co.uk Head Office Tel: 01205 358888
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