THE CAMPUS
ADVOCATE
QUARTERLY NEWSLETTER OF CAMPUS ADVANTAGE
SUMMER 2022 | ISSUE # 30
THE RESIDENT’S TURN EXPERIENCE: COMMUNICATION UNLOCKS A 5-STAR REPUTATION If you’re in student housing, it’s turn season and that means it’s reputation season. A mainstay of turn is the effect it has on our communities’ reputations, and in this seemingly short window of a leasing year, we are subject to reviews, surveys, and other forms of feedback about how we operate, what we can do better, what we did well, and more. Mark Renkens, CX Manager and Reputation Management expert at Catalyst, highlights critical strategies to help avoid the turn-time blues and how it all comes down to effective communication. Read More.
INSIDE THIS ISSUE Campus Advantage and Catalyst Represent at NAA Campus Advantage Launches New Wellness Column Promotions Employee Spotlights