Managing Your Investment
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At Allan Real Estate, exceptional management begins with exceptional service. Our approach is boutique, attentive, and built around long-term relationships. We take on fewer properties so we can devote more time and care to each one.
We are an award-winning team recognised at the Real Estate Institute of South Australia Awards for Excellence as Best Property Management Agency (Medium). This reflects our professionalism, consistency, and genuine client care. With a highly experienced property management department supported by Directors who remain actively involved each day, your investment receives the guidance, oversight, and strategic attention it deserves.
Our philosophy is simple - deliver a personalised, considered, and detail-driven service that reflects the importance of your property. Quality, communication, and transparency sit at the heart of everything we do.
Our Benefits
A Boutique, Considered Approach
You work with one dedicated Property Manager who oversees every detail - leasing, inspections, maintenance, communication, and financial management. This ensures accountability, efficiency, and a genuine understanding of your property.
Clear, Consistent Communication
You’ll be kept informed at every stage of the tenancy, with timely updates and direct access to our team. Our Directors remain engaged and accessible, offering decades of combined experience to support both you and your Property Manager.
Carefully Selected Tenants
We tailor our marketing to your ideal tenant profile and follow a thorough screening process for every applicant:
• Rental history verification
• Employment & financial checks
• National tenancy database search
• Previous tenancy conduct and rental payment patterns
• Length and stability of employment assessed
• Household composition reviewed for property suitability
• Rental affordability assessed against verified income
• History of property care and compliance with tenancy obligations
Only fully qualified applicants are presented for approval.
Strategic Property Management
We take a proactive, considered approach to managing your investment. By anticipating maintenance needs, monitoring market conditions, and maintaining clear communication, we ensure your property performs at its best. Our focus is to deliver a seamless, high-quality experience for landlords and tenants while strengthening longterm value through thoughtful, strategic management.
Maximising Your Investment
We continuously analyse rental demand, market activity, and tenant expectations to ensure your property is positioned for the strongest possible return. This includes reviewing leasing trends and comparable properties, as well as identifying opportunities to elevate presentation.
• Minor cosmetic updates that enhance first impressions
Trusted Maintenance Coordination
We manage maintenance proactively, balancing timely repairs with cost control and long-term asset protection.
• Prompt responses to maintenance requests
• Troubleshooting before engaging trades
• Your approval for non-urgent works
• Oversight of all repairs to ensure quality
• Preventative maintenance to reduce long-term costs
• Presentation recommendations to attract quality tenants
Allan Real Estate’s Premiere Plus listing on realestate.com.au offers a superior marketing solution. Premiere Plus is an added benefit to our clients which is not available to all real estate agencies.
Financial Management
We manage all financial aspects of your investment with accuracy and transparency, ensuring your records remain clear, organised, and easily accessible.
Your property will be featured as a Premiere listing for the life of the campaign and refresh to the top of the search results every 14 days
• Twice-monthly rental payments
• Payment of all property outgoings
Rental Payments & Arrears
We offer our clients a Platinum Edge Listing on domain.com.au. The Platinum Edge Listing positions your property above all other listings on the Domain platform.
Consistent rental income is critical to your investment. We apply clear processes and early intervention to minimise arrears.
• Daily rent monitoring
• Immediate follow-up on missed payments
• Structured escalation procedures
• Expectations outlined at lease signing
Landlord Portal & App
Your property will be featured as a Platinum listing for the entire duration of the campaign
Our digital systems provide transparency and easy access to your property information at any time.
• Monthly statements with invoices attached
• Annual income & expenditure summary
• Clear digital financial records
Build interest with a ‘Coming Soon’ buyer notification to realestate.com.au registered buyers and exposure on realestate.com.au and property.com.au
2 x targeted e-brochures distributed to the realestate.com.au database
Ability to ‘bump’ your listing back to the top of the search results at anytime
Utilise the exclusive Domain ‘Early Access’ buyer notification to generate excitement prior to public release
• 24/7 access to statements, reports, invoices
• Tenancy details and financial history
• Tenant maintenance request portal with photos
2 x targeted e-brochures distributed to the Domain database and ‘bump’ your listing back to the top of the search results at anytime
Domain has the highest traffic from buyers in NSW, ACT & VIC
Value Beyond Management
Our property management team delivers more than service - we provide guidance, structure, and proactive support at every stage of the tenancy. With experienced oversight and a solutions-focused approach, we ensure your investment remains protected and performing at its best.
24/7 Emergency Support
Urgent issues can arise at any time. Tenants have access to our 24/7 emergency line, managed directly by our Directors, who can often resolve situations over the phone. This minimises disruption, reduces unnecessary call-out costs, and ensures your property is supported around the clock.
Landlord Insurance
Even with careful tenant selection, unforeseen events can occur. We recommend specialised landlord insurance for protection against loss of rent, damage, and liability. Our partner providers offer competitive, tax-deductible policies designed specifically for investment properties, ensuring valuable peace of mind.
Our Network of Tradespeople
We work exclusively with trusted, licensed trades who meet our standards for quality and reliability. These long-standing relationships allow us to coordinate maintenance promptly, negotiate fair pricing, and ensure every job is completed professionally and respectfully.
Smoke Alarm Compliance
Annual smoke alarm servicing is essential for safety and insurance compliance. We can arrange yearly inspections through a specialist provider who tests, cleans, replaces, and certifies all alarms. This ensures your property meets legislative requirements and reduces the risk of faults or failed insurance claims.
A Higher Standard of Management
Exceptional management is built on communication, consistency, and accountability. We stay actively connected to your property, anticipate emerging needs, and provide clear guidance to support long-term outcomes.
The Allan Experience is defined by:
• Accountability at every stage
• A dedicated, stable team
• Clear and transparent processes
• Proactive, solutions-focused communication
• Involvement from experienced Directors
• Trusted and reliable trades
• Preventative, long-term maintenance focus
• Personalised care through a boutique portfolio
More than management - we provide clarity, care and confidence so your investment thrives.
Property Marketing
Allan Real Estate utilise the most effective and result-driven marketing tools available in the industry. Your investment property will be professionally presented and promoted to potential tenants through a strategic combination of the following:
Strategic Campaigns
Your property is promoted across Australia’s leading platforms for maximum exposure:
• allanre.com.au
• realestate.com.au (Premiere Plus listing)
• domain.com.au
• rent.com.au
• homehound.com.au
All rental listings are promoted using a realestate.com.au Premiere Plus listing, providing priority placement, enhanced visibility, and greater exposure throughout the leasing campaign.
Professional Photography and Floorplan
High-quality visuals elevate your property online and increase enquiry. Photography can be reused for future campaigns.
Signboard Exposure
A modern, minimal signboard provides aroundthe-clock on-street visibility and reinforces your property’s presence in the market.
Routine Inspections
We conduct routine inspections three times per year to ensure your property is cared for and maintained to a high standard.
Following each inspection, you’ll receive a comprehensive written report supported by date-stamped photographs. The report clearly outlines the condition of the property, highlights any maintenance required, and includes our professional recommendations to address issues early and protect the longevity of your investment.
What We Assess:
• Presentation and cleanliness of all internal areas
• Condition of floors, walls, ceilings, fittings, and surfaces
• Kitchen and bathroom hygiene, including ventilation and signs of mould
• Operation and condition of appliances, fixtures, and inclusions
• Early identification of leaks, moisture, wear, or required maintenance
• Signs of damage or deterioration requiring attention
• General care and respectful use of the property
• Condition and maintenance of outdoor areas, gardens, and external structures
• Compliance-related observations that may impact safety or insurance
• Preventative maintenance opportunities to protect long-term value
Inclusions
Our service is intentionally designed to support your investment at every stageminimising risk, maximising return, and ensuring a seamless, confident experience.
Management Fee Includes
Your Property Manager oversees all operational, maintenance, and communication requirements associated with your tenancy. This ensures accuracy, consistency, and proactive oversight throughout the entire management cycle.
Included services:
• Rent collection with twice-monthly disbursements
• Monitoring and management of rental arrears
• Access to competitive landlord insurance options
• Coordination and payment of outgoings
• Monthly statements with invoices attached
• Annual income & expenditure summary
• 24/7 emergency support
• Access to vetted, licensed trades
• 24/7 landlord portal access
• Final inspection & bond management
Together, these services ensure your property is managed with consistency, care, and accountability. Our structured approach reduces risk, protects asset value, and provides you with confidence that every aspect of your investment is being handled professionally and proactively.
Letting Fee Includes
Our leasing service is structured to secure high-quality tenants who respect your property and meet their responsibilities.
Included services:
• Detailed tenant screening
• Preparation of REISA-compliant documentation
• Comprehensive ingoing inspection
• Water meter readings & bond lodgement
• Secure key management
• Tailored Pet Agreements
Renewal Fee Includes
When a lease approaches expiry, we undertake a comprehensive review to ensure your property remains competitively positioned while maintaining tenancy stability. This process considers current market conditions, tenant performance, and long-term investment outcomes.
Included services:
• Market rent review with comparable local analysis
• Assessment of tenant suitability and tenancy history
• Strategic advice on renewal versus re-leasing options
• Preparation and execution of all renewal documentation
• Clear communication with landlord and tenant throughout the process
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