Montrose Molders Corporation Injecting quality and service into every part Montrose Molders leads the way in the injection molding and production industry by offering its customers diverse options and services. Written by: Cutter Slagle Produced by: Brian Mooney
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It’s important to come to work and feel as if you’re a part of the team, as if everyone is working together to achieve a common goal,” said Brendan Wilson, vice president of operations at Montrose Molders. For 40 years, Montrose Molders has been in the business of custom injection molding solutions. The Piscataway, NJ-based business is about more than its tools and equipment: the family-run company also believes in providing a strong family culture. Through its focus on communication, quality, and exceeding expectations, Montrose has succeeded in doing just that: 4
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making both employees as well as customers feel right at home. The path to growth: “A diverse offering equals success.” Montrose Molders began its journey in 1966 as a 22-person tool shop, specializing in the manufacture of tight tolerance tools for the injection molding industry. It was in 1972 that the company invested in their first injection molding press: since then, the company has made it a priority to diversify its offerings to its customers. Today Montrose Molders prides itself on being a “one-stop shop” where customers
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can fulfill a wide variety of needs. Customers at Montrose Molders can choose from a broad range of services, going beyond injection molding to include tooling, part decoration, and assembly. According to Wilson and Todd Nicolay, Montrose Molders Vice President of Sales, it’s all of these different services combined that contribute to Montrose’s success. “A diverse offering equals success,” mentioned by both Wilson and Vice President of Sales, Todd Nicolay, is a perfect mantra to describe part of the company’s philosophy toward providing
consumer satisfaction. The ability to offer customers a wide variety of options and solutions, along with providing every tool a client could possibly need for a single project all at one location, has ultimately allowed Montrose to stay relevant— even through harsh economic times. With 51 injection molding presses that vary from 50 tons to 1000 tons, Montrose has the capability and the capacity to execute projects of a wide variety of sizes and complexities. When it comes to tooling, their 50 years of experience enables them to design and build tools in a board range of industries, w w w. m o n t ro s e m o l d e r s . c o m
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BRICKFORCE STAFFING
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MFG
often on tighter than average lead times. Assembly has also become a popular service, as customers can choose to receive assistance with the decorating, packaging and, assembling of different projects that include hot stamping, pad printing, heat bending and more.
project management, and the latest engineering technology. This begins with a full service in-house tooling design and engineering department to help clients bring even their most complex injection molding ideas into reality. That process is supported by the assignment of a personal project Valuing Customers: The manager to follow each project. Montrose Way As the company has stated, “We Montrose Molders values its believe that thorough, continuous, customers, and understands that, and honest communication is while each customer is different, necessary in order to properly each one should be given all the help manage a project in our industry.” they need for a successful outcome. The project managers that “Customers are king,” Nicolay Montrose assigns its clients are said. This notion is the seed for the highly trained to understand the adoption and execution of what’s manufacturing process, capable known throughout the company of relaying the scheduling realities as the “Montrose Experience” or of production and logistics to give the “Montrose Way.” The Montrose clients the clearest picture possible. Way pays heed to providing This process helps clients feel consumers with three important supported and keeps the lines of deliverables: quality, superior communication clear all the way
“The company started as a family business,” Wilson concluded,” and it continues to grow as one” – Brendan Wilson , VP of Operations w w w. m o n t ro s e m o l d e r s . c o m
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from order placement to final delivery. The last deliverable of the Montrose Way is quality—and at Montrose Molders, the ultimate benchmark of high quality is high customer satisfaction with the finished product. Montrose Molders strives to exceed customer expectations in this field with a rigorous Quality Management System—a system that trains its Quality Assurance staff to not just maintain the status quo, but to continuously monitor operations to identify areas where quality and production processes can be improved. The company also 10
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engages its customers in the process directly, using that open line of communication to establish and clarify those expectations so that it can always evolve and improve. “Because we’re a custom injection molder, it’s critical that we customize our quality oversight to each customer and to each job. Our Quality System allows us to do that,” said Wilson. “Montrose Molders Corporation is committed to the improvement of the quality of our product and the way we do things because we understand that the satisfaction of our customers is essential to our growth and survival as a company. We provide the
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necessary tools and resources to employees, in all aspects of the business, so that they may continuously improve Montrose’s processes and products and implement improved technology in an effort to meet the challenges of the future.”
Company Information INDUSTRY
Manufacturing
A LEAN journey into the future For several years now, Montrose Molders has been on a “LEAN” journey. The company has been incorporating ideas of the lean manufacturing business model in an effort to eliminate unnecessary waste. This process has helped Montrose Molders to deliver products that are both high quality and efficiently produced. When asked about future changes of the industry, Wilson noted the appearance of reshoring as a major trend: after decades of outsourcing, more and more injection molding work is actually coming back into the United States. As work that was once being conducted in China and in other countries overseas is now returning stateside, businesses like Montrose Molders are finding new client opportunities and further potential for growth. That is a crucial part of the future of Montrose Molders: the company is expected to keep growing and expanding. Bringing the conversation full circle, Wilson contributes one major aspect of this growth to the family culture of the business. “The company started as a family business,” Wilson concluded,” and it continues to grow as one.”
HEADQUARTERS
25 Howard Street Piscataway, New Jersey, United States, 08854 FOUNDED
1966 EMPLOYEES
201-500 REVENUE
Did not disclose
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MONTROSE MOLDERS CORPORATION 25 Howard Street Piscataway, New Jersey, United States, 08854 908-399-8461 www.montrosemolders.com