A FULL CIRCLE OF SERVICE One Call to Action Electrical Does It All
By Nerissa McNaughton
O
ver the course of 50 years, Action Electrical Ltd. has built a brand unlike any other. As a full service provider, one call gives clients access to a full circle of care: projects, service, TEGG and energy. It all started with Don Bunting, who was mechanically minded from a young age. He was one of those youth that took things apart to see what made them tick. His curiosity was spurred on when he got a job with his friend’s father, an electrical contractor. After that, there was no turning back. The ability to take things apart or build them from scratch and make them “go” fueled his desire to become a journeyman and master electrician. After completing studies and apprenticeships through SAIT and NAIT, and after nine years in the trade, he opened Action Electrical in 1973. Like most entrepreneurs, Don started his business from home. The garage was the warehouse and a room in the home was an office. It didn’t take long, however, for that to change. Just two years later the growing business moved into a rented space. By 1977 they were on the move again, this time to their own building due to the need of larger space for continued rapid growth. Today the thriving brand is a family business with Don’s son, Blake, overseeing the divisions as general manager. Along the path of half a century of service are many milestones. Action Electrical’s stamp is on numerous schools, churches, office buildings and warehouses across Canada. Although Action Electrical had branch offices in Mississauga and Kelowna and completed major projects in both regions, the Buntings’ main focus is in Alberta. The team also appreciates the business model that provides security despite times of economic uncertainly. Low turnover and
Photo by Production World
a strong corporate culture empower each team member and drive long-term loyalty. “With our four different divisions, we have the capability to move people around and to keep them employed year-round,” explains Blake. Those different divisions are what drive Action’s full circle mandate. Blake explains how this works: “At the time the building we are constructing is energized, our TEGG technicians come in and complete a quality control inspection on all of the electrical distribution. We use our infrared camera and ultrasonic instrument to go through all the electrical distribution in the building. At that point, we determine if there are any electrical anomalies. Then, Action repairs deficiencies and
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