Applicant Information Pack Admissions Officer
A foreword from our Principal and Chief People Officer
Martin Walker - Principal Our vision is simple – to develop remarkable people. That applies not only to the pupils, but also to the staff in whom we invest. We take a pupil-centred approach at Berkhamsted; they are at the heart of our decision making and fuel our ambition to deliver excellence in all that we do. We aim high with integrity and are proud to have a collective growth mindset and a willingness to be adventurous through innovation, continual learning, and being a research-led school. This leads to an agility, the provision of outstanding CPD for staff, and the delivery of a forward-thinking curriculum that enables pupils to flourish both at, and beyond, Berkhamsted. The inherent joy that stems from learning, from being part of an ambitious and caring team, and from making progress inspires not only our pupils, but also our staff. Berkhamsted School also appreciates the significance of community within and beyond the school; we aim to serve others and have a positive impact through our community and charity work. Moreover, we focus not only on doing well and doing good for the pupils, but also through the pupils. This strong sense of purpose combined with an unwavering commitment to our values make this a special place to work. Our staff are so important to us that we have a Chief People Officer as one of our most senior members of staff; her role is to ensure the staff also flourish.
A foreword from our Principal and Chief People Officer
Tracey Evans - Chief People Officer Our staff are our most important asset at Berkhamsted; investing in their professional development with their wellbeing a key priority. We foster a working environment that firstly provides a sense of belonging and supports staff both professionally and personally. We offer a wide range of staff wellbeing initiatives. Colleagues can easily access financial, physical, emotional and social well-being support from school. We seek to enable all members of the school community to achieve their full potential in an environment characterised by equality, equity, respect and opportunity. We work hard at Berkhamsted, but we also know how to come together as a community and enjoy downtime, building relationships which last a lifetime and enrich our professional and personal experience.
History of Berkhamsted Schools Group Berkhamsted School is situated in the historic Hertfordshire town of Berkhamsted, a prosperous community surrounded by Chiltern countryside and within easy reach of London. Berkhamsted is a leading Independent School for pupils aged 3 to 18 years, the foundation of which dates back to 1541 (when John Incent, the Dean of St Paul’s Cathedral, successfully applied to King Henry the VIII for a license to purchase a piece of land for a ‘freescole’). In 1888 a Girls School was founded in Berkhamsted under the same governing body, and the Boys’ and Girls’ Schools merged to form a diamond school in 1997. The Prep School was also integrated at this stage, and the School became Berkhamsted Collegiate School. In 2011 the School merged with Heatherton House, a small independent day School for girls in Chesham Bois, and became the Berkhamsted Schools Group. Operating as a satellite Prep School, Heatherton provides a feed of Girls to the Berkhamsted Girls School every year. In 2012 Berkhamsted Schools Group acquired Haresfoot, a small proprietary prep school in Berkhamsted. This site now houses the Berkhamsted Pre-Prep and Berkhamsted Day Nursery Limited, and Berkhamsted Prep takes children from age 7-11. Berkhamsted is the only School in the Herts, Beds and Bucks region, and one of only a small number of Schools in the country, to offer a ‘diamond’ structure that combines the best of both single-sex and co-educational teaching. Boys and Girls are taught together until the age of 11 (Berkhamsted Pre-Prep and Prep), separately from the age of 11-16 (Berkhamsted Boys and Berkhamsted Girls), before coming back together again in a joint sixth form (Berkhamsted Sixth).
Job Description Reporting to: Admissions Manager Hours of Work: Part-time, 4 days per week Term-time plus 4 weeks (the 4 weeks will include the first week of summer break, last week before Michaelmas Term starts, 1 week in the Easter break and 1 week in October half-term) Key Relationships: BSG SMT & Leadership Teams
Purpose: Manage the Admissions process on a day-to-day basis, ensuring a first-class service at all times, and the effective delivery of the admissions strategy working closely with each Head of School to maximise the number of enquiries, visits, registrations, and joiners to the school. This pivotal role requires an individual with exceptional written and spoken communication skills, who can convey information clearly, concisely, and engagingly to diverse audiences in a warm manner. A proactive approach for task completion is essential.
Key Responsibilities: Oversee the integrity of the CRM admissions database ensuring accurate collection of data, good use of the system and staff training where appropriate. Working with the Admissions Assistant and Admissions Manager to create and implement a plan for engagement with feeder schools, new areas to target, school fairs to attend, events to hold on site, involving and engaging relevant staff.
Job Description Working with the Admissions Development Manager to support the plans for on-site events, processes within the CRM and documentation templates. Liaise with staff on entry exams/assessments and results. Working with Marketing, edit and review all information relating to school admissions on the website and in marketing materials. Work with the Marketing team to develop engaging content for mailings to prospective families and to provide additional, personal videos that will help the family to understand more about Berkhamsted. Attend internal and external promotional events if required, working with the Headteacher & Deputy to agree representation. Pro-actively engage with prospective families to answer questions, invite to events based on the family interests, arrange tours/testing as required. Continue to maintain relationship throughout the customer journey. Whilst on site each week liaise with Head, Deputy & PA as required. Ensure that the time spent corresponds with attending Assembly or an ad hoc event that will help inform knowledge and share with families. Plan meetings with key personnel for updates on pupil opportunities e.g. Head of Music, Head of Year, Head of Sport, etc. Create personal customer journey’s for all families enquiring to Berkhamsted.
Job Description Administration and Data: Be responsible for ensuring the shared Admissions inbox is triaged effectively, and emails answered within a set timescale. Provide accurate, clear, and timely data for decision meetings. Prepare weekly updates on enquiries, registrations, and the current pipeline for the A&M meetings. In liaison with the Marketing Development Manager, produce a shape of the school dashboard on the CRM system and keep up to date with leavers/joiners to enable forecasting, sharing with colleagues as appropriate. Prepare all standard admissions emails and letters. Maintain and update all pupil records held on the CRM system ensuring the data is correct and upto-date. Discuss with the Admissions & Marketing team any market and admission trends that become aware. Liaise with Finance Office re payment of registration fees and deposits and record on family profiles. Maintain up-to-date scholarship and bursary awards information in partnership with the Admissions Manager.
Job Description Admissions Assessments: Manage ad hoc tests and interviews prior to admission. Liaise closely with Head of Learning Support to support all applicants with individual needs.
Person specification: 2-3 years Admissions experience (desirable) Hubspot sales experience (preferred but not essential) Good understanding and appreciation of the principles and practices of Admissions’ functions in schools. Degree-level education; or equivalent experience in marketing/customer focused or education environment. Excellent interpersonal skills and the ability to communicate confidently at all levels Excellent IT skills including experience of data management Team player, with a desire to produce work to a high standard. Strong attention to detail. Excellent time management and an ability to work under pressure and to deadline. Flexible and pro-active approach. Willing to attend school events outside normal school hours.
Benefits Benefits We boast a competitive salary structure, alongside other benefits, which includes access to a comprehensive pension scheme. The wellbeing of our staff is a priority. We have a developed programme for staff with initiatives and support in the areas of Economic, Physical, Emotional and Social wellbeing. Free classes and advisory services. memberships and discounted rates in local establishments, together with cycle to work scheme, free on-site parking, free daily lunch, and fee reduction for staff's children are examples of some of the non-contractual benefits on offer in this programme.
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Safeguarding and Child Protection Benefits Berkhamsted is committed to safeguarding and promoting the welfare of children and expects all staff and visitors to adopt a child centred and coordinated approach to child protection and safeguarding. A copy of the School’s Child Protection and Safeguarding Policy can be found HERE The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and visitors to adopt a child centred and coordinated approach to child protection and safeguarding. Berkhamsted Schools Group is a registered charity dedicated to education: 310630.
Application and Next Steps The closing date for applications is 22 September 2026 It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children; applicants must be willing to undertake a number of safeguarding checks including an enhanced Disclosure and Barring (DBS). This post is also subject to receipt of written references which must be satisfactory to Berkhamsted Schools Group, along with documentary evidence of qualifications. A background screening service including a review of candidate’s online presence will be carried out as part of the recruitment process, by an independent third-party screening partner. Successful applicants will need to provide confirmation of permission to work in the UK. Please note that under the Immigration Asylum and Nationality Act 2006, the school has an obligation to ensure applicants have the right to work in the UK prior to commencement of employment. (If it is found that those documents do not meet the legal requirement, an offer of employment will be withdrawn). Where the successful candidate has worked or been a resident overseas in the previous five years, such checks and confirmations as the school may require in accordance with statutory guidance. We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. Candidates with a disability who are invited to interview should inform the School of any necessary reasonable adjustments or arrangements to assist them in attending the interview. If you have any questions relating to this role please contact the HR department at recruitment@berkhamsted.com Early applications are encouraged, and interviews may take place on a rolling basis. We reserve the right to extend or close the deadline.
Developing remarkable people