Role of Chatbot for eCommerce Industry
Online purchases are expected to touch an all-time high by the end of 2022 and increase further in the coming years. When online sales are booming, it is quite challenging for eretailers to handle such a hefty volume of orders. Chatbot technology revolutionized the Ecommerce industry and is paving the way for newer possibilities in many other segments too. This is where the chatbots come into play.