Access Is My Right Survey Report

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Access is My Right - And I Paid For It Too: Survey Report We almost always associate access to the Internet with censorship, but never think of it in terms of connectivity itself. The very first step to accessing anything on the Internet requires an Internet connection – one that works! At some point or the other we have all complained about our Internet connections – for not working or being slow. And that is more often than not. As consumers, is the return on the money we pay worth the services provided? Are we getting what we signed up for? We have every right to demand efficient and good quality service – even if we don’t always get it. In July 2014, Bolo Bhi launched a survey1 to collate the opinion of Internet users in Pakistan about their experience with their Internet Service Providers (ISPs). The aim of this survey was to gauge the quality of service consumers were getting – what they signed up for versus what they are actually getting. Below is a question-by-question analysis based on responses received so far.

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http://bolobhi.org/access-is-my-right-and-i-paid-for-it-too/ Bolo Bhi


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