Conversational Design provides the insights and tools needed to engage with communities more effectively, ensuring that your work not only reflects but respects diverse voices and insights, ultimately creating more inclusive and impactful civic solutions.
Michael Arnold Mages is Assistant Professor of Design in the Department of Art & Design, Northeastern University, Boston, USA.
Conversational Design
Designers working in civic and public organizations will learn to shape environments that elicit deep, informed conversations, crucial for informed decision-making. Whether you’re a designer, educator, civically-engaged professional, or an engaged citizen, this book offers a fresh perspective on how designed objects and spaces can influence and improve community interactions.
Improving participation and decision-making in public organizations
In our complex democratic societies, fostering meaningful participation presents significant challenges. Conversational Design encourages designers to think more deeply about the things they are designing and consider how their creations shape social interactions. This book explores the roles that design elements play in civic contexts, translating people’s voices into actionable policies and facilitating genuine engagement in public discourse.
Conversational Design
Improving participation and decision-making in public organizations
Michael Arnold Mages
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Michael Arnold Mages
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