SEFTON 2016/17
Community Care Guide
Supporting and promoting independence, health, fairness, respect, equality, dignity and autonomy as well as safeguarding adults in Sefton
EXPECT LIMITED
Meeting Challenge with Expertise and Compassion We offer the following high quality services: • Residential Services • Supporting People Services • Respite Care • Domiciliary Services • Day Centre Provision • Transition Services • Individually tailored services
Outreach Support Flexible support in your own home that is delivered at times to suit you. Residential Services 24 hour support in shared accommodation Supported Living Tenancies 24 hour support in your own or shared tenancy Day Services Our day services provide a wide range of activities and resources to improve and enhance peoples lives in a relaxed and welcoming environment. Transitions Services Support for young people transferring into adult support services.
For more information regarding Expect’s services, please contact: Expect Limited 151 Stanley Road Bootle L20 3DL
enquiries@expect-excellence.org www.expect-excellence.org 0151 284 0025
Expect Limited is Registered Charity, No. 701331 and is a company Limited by Guarantee, No. 2357285 Registered in England, U.K. Registered Office: 151 Stanley Road, Bootle, Merseyside L20 3DL
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www.sefton.gov.uk
CHERRY TREE LODGE PRIVATE RETIREMENT HOME
Welcome to Cherry Tree Lodge where our highly experienced, compassionate and motivated caring staff will ensure your stay is comfortable, enjoyable and friendly. At Cherry Tree we ensure the level of service we provide is of the highest quality. • We can accommodate up to 31 residents in our 28 spacious, well maintained, comfortable bedrooms all with en-suite facilities. (15 with showers). • Three large double bedrooms are included which, if occupied by a couple, will attract a generous discount. • Low dependency residents receive a discount. • Basic hairdressing and Chiropody are included within the room fee. • Meals are prepared by traditional home cooking methods, using high quality local fresh produce. • Gordon Ferguson has been the owner, director and registered manager since June 1988. • We never employ agency staff or staff who do not fully understand our elderly residents traditional ways. • Staff turnover is exceptionally low resulting in a long time served dedicated team. • Most care staff have a NVQ 3 - NVQ 5. • We invite anyone, at any time, without appointment to look around our lovely home.
Cherry Tree Lodge, 40-42 Knowsley Road, Southport, PR9 0HW www.cherrytreelodge.co.uk | accounts@cherrytreelodge.co.uk | t: 01704 534 699 | f: 01704 501 237 www.sefton.gov.uk
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Promenade Care Home Residential, respite, holiday care and new care days CQC Registered - Fully compliant in all care standards Providing an excellent standard of care within a homely environment. Premier position on Southport’s Promenade overlooking King’s Gardens. Town centre and its amenities are within easy reach from the rear gardens of the home. • Person centred care packages to suit individual needs • Fully trained dedicated staff • Hairdressing salon • Complimentary massage and manicure • Optional daily activities, events and trips out in our own coach • Home cooked daily choice of menus, new all day dining • Special diets catered for • Private visitors lounge • Two passenger lifts Local funding accepted
10-12 The Promenade, Southport PR8 1QY For more information please Tel: 01704 538553 Email: info@promenadecarehome.co.uk | www.promenadecarehome.co.uk 4 | Sefton Community Care Guide 2016
www.sefton.gov.uk
NEW CARE DAYS Why not try our flexible morning, afternoon and full day sessions • A great opportunity to meet new friends and socialise • Fun and laughter throughout our activity sessions • Small group activities, quizzes, bingo etc • Coach trips and outings (weather permitting)
www.sefton.gov.uk
Or something more relaxing • Why not try our - Indian head massage, soothing massages, reflexology or a pampering manicure • Visiting hairdresser at an additional charge • Refreshments and snacks throughout the day • 2 course of lunch menu • 2 course choice of tea menu £42 full day / £21 half day
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ALLCARE COMMUNITY CARE SERVICES LTD CQC overall rating: good Personal care and support promoting independence in the home.
Respite Services in Southport
The services we offer include:
At AllCare Community Care Services we understand that everyone wants to retain their independence as long as they possible can, and that your need for home support in Southport changes from month to month.
• Personal care and support
We cover all hours from 24 hour care to a 30 minute visit each week. From the occasional help with getting to an appointment, through respite services and holiday relief to long term home help in Southport area including Birkdale, Ainsdale and Churchtown, we can help.
Short Breaks or Long-Term Care Whether your permanent carer needs a short break, or you’re looking for long-term care in order to live independently in your own home, our qualified, caring staff can help. Our offices are open round the clock, seven days a week, 52 weeks in the year, so there’s always someone to contact in an emergency.
• Escorting to appointments • Sitting Services • Carer Relief • Short Breaks • Shopping and Meal Preparation • Companionship Our services are offered to anyone who needs assistance on a long or short term basis to live independently on their own.
Call us Today If you need personal care in the Southport area, then call us now on 01704 550482 and we’ll be happy to discuss your requirements with you. Alternatively, you can send us an email for an immediate response. AllCare Community Care Services provide the best in quality personal care and support to promote independence in the home.
3 Liverpool Road, Southport, Merseyside PR8 4AR
Tel: 01704 550482 Mobile: 07711 580536 Email: pauline.oakden@allcareccs.co.uk www.allcarecommunitycare.co.uk 6 | Sefton Community Care Guide 2016
www.sefton.gov.uk
Contents Inside this guide n Welcome to Sefton’s Guide..............................10 n Care and Support Reform................................12 n Support to help you live independently............16 n Occupation Therapy and Sensory Service........17 n Providers to support you to live independently.19 n What are care homes? . ..................................23 n Who owns the homes? ...................................23 n Help for you in choosing a residential or nursing home .................................................24 n What to look for when choosing a residential or nursing home .................................................25 n How much will I have to pay for residential or nursing care....................................................28 n Care Quality Commission.................................29 n Nursing Care Homes........................................31 n Residential Care Homes...................................35 n Useful Addresses.............................................39 This booklet contains general information about Community Services in Sefton. Information is correct at time of going to press. Further information about the Adult Social Care Department can be found on Sefton Council’s website: www.sefton.gov.uk All libraries within Sefton have internet access that members of the public can use. If you need this information in a different format eg Braille, audio cassette or another language then contact 0845 140 0845. Octagon Design & Marketing Ltd in conjunction with the Adult Social Care Department, Sefton Council has taken every care to ensure that the information contained in the Directory is accurate, but no responsibility is accepted for any errors or omissions which may have taken place, and no endorsement is intended to be made of any particular home by its appearance in the Directory whether by advertisement or otherwise. Designed and published by Octagon Design & Marketing Ltd, Hawks Nest Cottage, Great North Road, Bawtry, Doncaster, South Yorkshire DN10 6AB. This publication is also available as an ebook: www.regionalcare.co.uk/sefton2016 www.sefton.gov.uk
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How to contact Adult Social Care Contact information and where to find us
CROSSENS A565
SOUTHPORT
A5267
Do you need help from Adult Social Care?
A570
BIRKDALE
Telephone: 0845 140 0845 On this number an operator will take some brief details so that a Customer Access Officer can call you back. Minicom: 0151 934 3777 Email: socialcare.customer accessteam@sefton.gov.uk A range of information is available on Sefton Council Website www.sefton.gov.uk You can also find a range of information to help keep you active, healthy and well at: www.sefton.gov.uk/seftondirectory
A565
AINSDALE
A565
FRESHFIELD
FORMBY
A5147
INCE BLUNDELL
A59
HIGHTOWN
MAGHULL M58
LUNT A5207
CROSBY
A565
GREAT CROSBY
1
SEFTON
NETHERTON
A506
A59
MELLING
7 M57
AINTREE
LITHERLAND
A59 A5036 A506
A566
BOOTLE
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A565 A5058
www.sefton.gov.uk
Leonard Cheshire Disability “Freshfields” Freshfields is a modern, purpose built resource offering nursing, residential and day services for 33 adults with physical disability For further information contact: J. Perry, Service Manager Freshfields LCD Home, College Path, Formby, Merseyside L37 1LH T: 01704 870119 F: 01704 834408 E: freshfields@leonardcheshire.org
Craignair Care Home and Day Care Centre Alzheimer’s and Dementia Care Specialists Craignair is a high quality family run 21 bed Care Home established in 1991 which provides long term, short-term and respite care for Private and Local Authority funded clients. A less institutional care setting has been achieved and the environment is cosy, relaxed and welcoming with a genuine caring atmosphere noticeable throughout. Our key strength is a team of long-term dedicated staff who understand dementia related illnesses. The team provide a total 24-hour service which concentrates on Person Centred Care and fully embraces all aspects of the Fundamentals of Care. Regular Quality Assurance Questionnaires ensure high standards are maintained and have resulted in consistently good Inspection Reports in all areas over the years.
3 Blundellsands Road West, Blundellsands, Liverpool L23 6TF
Tel: 0151 931 3504 Sefton Social Services access team 0151 934 3737 Owner Bernadette Neale 07931 908 917 www.sefton.gov.uk
Email craignair12@btconnect.com Website www.craignairresthome.co.uk Sefton Community Care Guide 2016 | 9
Welcome to Sefton’s Guide to Community Services for Adults Providing help and support
Across the country Social Care has changed! Within Sefton we have changed the way we commission and deliver services as well as how we work with partners, communities and providers. This means that we deliver improved outcomes and reduce the longer term reliance on public sector services. With the introduction of the new Care Act 2014, reduction in Government Funding and with our ageing population these changes were essential. The Council has designed social care services and activities that are modern and flexible with self care and self management at the core. This means that people will be able to do more for themselves, friends, family and each other reducing their reliance on Council services and become more self-sufficient. As a result social care staff will assess what people, families and communities can do for themselves with a focus on keeping active, healthy, well and living independently. These changes have resulted in a social care service that is sustainable and meets the needs of our most vulnerable. This publication provides details of organisations who can provide help and support. We have also developed an on-line directory of local services, The Sefton Directory, which provides details of organisations and opportunities in the local community to help keep people active, healthy and well! The directory can be accessed at www. sefton.gov.uk/ seftondirectory 10 | Sefton Community Care Guide 2016
Improving your health and wellbeing Getting healthier is one of the easiest things you can do to make your life better: • You will be able to do more for yourself • You can meet more people and build your social network by making new friends • You can improve your wellbeing. Wellbeing Sefton is a range of activities that support adults to manage their own wellbeing. The types of activity vary from information and advice to drop-in sessions or a regular weekly programme. The programmes encourage people to learn skills in coping and self-care. Research shows that reading improves mental wellbeing. Mood-boosting books are aimed at adults, older people and teenagers, particularly those who might have experienced mild to moderate mental-health conditions linked to stress, anxiety and depression. If you are feeling stressed, depressed or just want a bit of a pick me-up, boost your mood with a good book. The Active Lifestyles, Relax and Revive – mental wellbeing and Creative Alternative Programmes are well established in Sefton and demonstrate an increase in overall wellbeing. A positive sense of wellbeing has encouraged participants to change some of their other habits such as reducing smoking and taking up new interest such as volunteering. If you, or someone you know, could benefit from these programmes then contact the team on 0151 934 2352. Alternatively, for further information you can visit the Active Sefton website on: www.sefton.gov.uk/activesefton or the Creative Alternatives website on: www.creativealternatives.org.uk
www.sefton.gov.uk
Dignity and respect
No smoking policy
Everyone has the right to be treated with dignity and respect.
From 1st July 2007 it became illegal to smoke in virtually all public places. The Council needs to ensure steps are taken to minimise the risks associated with second hand smoke when staff visit private homes and residential accommodation. If you are receiving care, you will be asked not to smoke when staff are visiting you. For more information contact: 0845 140 0845.
The Dignity Campaign is about winning the hearts and minds, changing the culture of care services and placing greater emphasis on the quality of care services in, for example, care homes, home care services and hospitals. High quality services that respect people’s dignity should: • Have a zero tolerance of all forms of abuse • Support people with the same respect you would want for yourself or a member of your family • Treat each person as an individual by offering a personalised service • Enable people to maintain the maximum possible level of independence, choice and control • Respect people’s right to privacy • Ensure people feel able to complain without fear of retribution • Engage with family members and carers as a care partners • Assist people to maintain confidence and a positive self-esteem • Act to alleviate people’s loneliness and isolation If you live in Sefton and don’t think you, or someone you know, is being treated with dignity and respect you can contact one of the services below to discuss your concerns: Patient Advice & Liaison Service (PALS) on 0800 218 2333 or Healthwatch on 0151 920 0726 Ext: 214
Complaints Everyone has a right to complain if they think they are not being helped appropriately. If you have an adult social care complaint contact the Health and Social Care Complaints Officer on Tel: 0151 934 3166
Safeguarding adults Sefton meets its statutory obligations, as determined within the Care Act, relating to the safeguarding of adults at risk. A copy of the multi agency framework can be found at Sefton Council website: www.sefton.gov.uk or by contacting the Adult Protection Co-ordinator, 7th Floor, Merton House, Stanley Road, Bootle, Merseyside L20 3UU. Tel: 0151 934 3748.
www.sefton.gov.uk
Equal Opportunities We are committed to equality and social inclusion. The Council has signed up to the Equality Standard for Local Government which requires us to mainstream gender, race, disability, age, sexuality, religion or faith, transgender and intersex into all council policies. This ensures equality of opportunities for all.
Clinical Commissioning Groups There have been some important changes to the way your NHS plans and buys, or ‘commissions’ health services in Sefton. NHS South Sefton Clinical Commissioning Group (SSCCG) and NHS Southport and Formby Clinical Commissioning Group (SFCCG) are the bodies responsible for ensuring that Sefton residents have the right health services for their needs, which are also effective, efficient and of the highest possible quality and safety. These two organisations took over the majority of the local primary care trust’s work when it was abolished on 31 March 2013. They are made up of doctors, nurses, practice staff and members of the public from Sefton, who are best placed to know the health needs and views of people living in the area. Their membership brings together all doctors’ surgeries in Sefton, stretching from Churchtown in the north, Bootle in the south and Melling and Lydiate to the east, and which serve around 280,000 people. SSCCG and SFCCG are working closely with a wide range of partners - including local people, Sefton Council, hospitals and community and voluntary organisations to make sure that health and health services across the borough continue to improve in the future. You can find out more about their work, how you can get involved, or to sign up to their e-newsletter by visiting their websites: www.southseftonccg.org.uk and www. southportformbyccg.org.uk
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Care and Support Reform The Care Act 2014 The Care Act 2014 introduced a number of changes that had an impact on existing and new care users, their carers and families. It helped make care and support more consistent across the country. The changes are designed to put you, or the person you care for, in control of the decisions that affect you. Anyone currently receiving care, or supporting an adult family member or friend as an unpaid carer, could be affected by the national changes being introduced by the Care Act. Care and support is the term used to describe the help that some adults need to live as well as possible with any illness or disability they may have. The Care Act has set a national level of care and support that all councils must consider when they assess what help, if any, they can give people. A needs assessment is a discussion between you (or the person you look after if you are a carer) and a trained person either from the council or another organisation that the council works with. You will be able to talk about your care and support needs and the goals you want to achieve. We will use the assessment to plan your care and support needs, and to discuss how these could be met. This might mean that we will give you help or put you in touch with other organisations, such as voluntary, faith and community group, who may be able to give you the support you need, help you keep well and live independently. To see if you are eligible for care in Sefton we will we use the National Eligibility Threshold, which is a national set of guidelines that all Local Authorities in England must follow. There are two sets of guidelines one for people who are in need of care and support and the other for people who care for someone, usually known as a carer.
The National eligibility threshold for adults The national eligibility threshold consists of three criteria, which must ALL be met for your needs to be eligible. The eligibility threshold is based on identifying: • whether your needs are due to a physical or mental impairment or illness • to what extent your needs affect your ability to achieve two or more specified outcomes • and whether and to what extent this impacts on your wellbeing. 12 | Sefton Community Care Guide 2016
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If you do have needs caused by physical or mental impairment or illness, we must consider whether the effect of your needs is that you are unable to achieve two or more of the following specified outcomes: • managing and maintaining nutrition • maintaining personal hygiene • managing toilet needs • being appropriately clothed • being able to make use of the adult’s home safely • maintaining a habitable home environment • developing and maintaining family or other personal relationships • accessing and engaging in work, training, education or volunteering • making use of necessary facilities or services in the local community including public transport and recreational facilities or services • carrying out any caring responsibilities the adult has for a child If you are unable to achieve two or more of these outcomes we must also look at whether these have a significant impact on your wellbeing to determine your eligibility.
What happens after the adult needs assessment? Following your adult needs assessment we will inform you about our decision and give you reasons to explain what we have decided. If you have eligible needs, we will contact you to discuss what help might be available. This will be based on the information you gave us during your assessment. As far as possible the council will agree your care and support plan with you. If you do not have needs that are eligible, we will give you information and advice about what care and support is available to help you locally, this could be help from local charities or voluntary organisations.
National eligibility threshold for carers The Care Act 2014 also introduced a national eligibility threshold for carers, which consists of three criteria, similar to the adults criteria, all of which must be met for a carer’s needs to be eligible. The carers’ eligibility threshold is based on identifying: • whether a carer’s needs are a consequence of providing necessary care for an adult; • to what extent the carer’s needs affect their ability to achieve specified outcomes, or puts their health at risk; and • whether and to what extent this impacts on their wellbeing www.sefton.gov.uk
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“Committed to Caring for the Elderly”
PEACEHAVEN HOUSE 101 ROE LANE, SOUTHPORT, PR9 7PD
★★★★★ Peacehaven House is set in a quiet suburb of Southport. Conveniently located to the local shops in Churchtown and seaside resort of Southport, Peacehaven House was established in 1949 as a Registered Charity to provide care for the elderly in Southport. Over the years the building and gardens have been sympathetically extended and refurbished, we now have 54 bedrooms, multiple lounges, two dining rooms, a conservatory and beautiful gardens with paved walkways, a summer house and a majestic rockery/waterfall feature. We are a ‘not for profit’ charity led organisation, this registered charity was formed on the 5th December 1949. Being a charity led organisation has many advantages for the residents at Peacehaven as we are able to reinvest any surplus generated into improving facilities or extras and we are not beholden to shareholders. We run the home for the sole purpose of the residents and the residents truly come first at Peacehaven. Peacehaven has ample parking for visitors right by the front door, with wheelchair access to the main building. Rooms are located mainly on the ground floor, while first floor rooms can be accessed by the stairs or lift. There are 54 bedrooms, many of which have en-suite toilet facilities and enjoy stunning views of the lovely gardens. Rooms are equipped with beds, furniture, shaving points, electrical sockets, mirror and wash basins and residents are welcome to bring along their own furniture.
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www.sefton.gov.uk
Care and Support Reform The Care Act 2014 As a carer you may be eligible for support whether or not the adult for whom you care for has eligible needs. The eligibility determination will be made based on the your needs and how these impact on their wellbeing. The determination should be made without consideration of whether or not the adult the carer cares for, has eligible needs. In considering whether your needs as a carer are eligible, we must also consider whether your needs for support arise as a consequence of providing necessary care for an adult. Your needs for support must be because you are providing care and that care must be deemed to be ‘necessary’. For example, if you are providing care and support for needs which the adult is capable of meeting themselves, you may not be providing necessary support. If that were the case we will provide information and advice about how the person being cared for can use their own strengths or services available in the community to meet their needs. If the carer does have needs caused by providing necessary care we will consider whether: • the carer’s physical or mental health is, or is at risk of, deteriorating; or • because of their caring role, the carer is unable to achieve any one or more of the following specified outcomes: • carrying out any caring responsibilities • providing care to other persons for whom the carers provides care • maintaining a habitable home environment in the carer’s home • managing and maintaining nutrition • developing and maintaining family or other personal relationships • engaging in work, training, education or volunteering • making use of necessary facilities or services in the local community • engaging in recreation activities If you are unable to achieve two or more of these outcomes we must also decide if there is likely to be a significant impact on your wellbeing to determine your eligibility.
What happens after the carers needs assessment? Following your carers needs assessment we will inform you about our decision and give you reasons to explain what we have decided. If you have eligible needs, we will contact you to discuss what help might be available. This will be based on the information you gave us during your assessment. As far as possible the Council will agree your care and support plan with you. If you do not have needs that are eligible, we will give you information and advice about what care and support is available to help you locally, this could be help from local charities or voluntary organisations.
The Sefton Directory The Sefton Directory is full of useful information on a wide range of services and opportunities to keep you and your family active and healthy. You can access information at: www.seftondirectory.co.uk
Advocacy You may wish to have someone with you during the assessment, this can be a relative, friend, neighbour or an advocate. An advocate is someone who can help people who need assistance in getting their views across. There are a number of voluntary agencies who provide advocacy services. This booklet contains information about organisations who may be able to help and support you. Alternatively, you can contact our Contact Centre on 0845 140 0845 or visit The Sefton Directory at: www.seftondirectory.co.uk
We will then make a decision as to what care and support, if any, you may need. www.sefton.gov.uk
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Support to help you live independently Long term health and well being Most older and disabled people want to live independently in their own homes for as long as possible. Sefton Council encourages you to take care of your long term health and well being by supporting and signposting you to a range of activities and events that you can attend. These are available through libraries, leisure centres, or through voluntary, faith and community sector. You can find full details through Sefton Council website: www.sefton.gov.uk or The Sefton Directory: www.seftondirectory.co.uk For those people who may need a bit more support to be able to live independently there are a range of additional services available through independent providers. You can receive these services whilst you remain living in your own home. Details of some of the services available are:
Home care If you are assessed as needing a service in your own home the local authority may purchase it on your behalf from an independent agency. Sefton Council may ask for a contribution towards the cost of care provided to support you in your own home. Sefton has a system of contracting with providers of domiciliary services in order to ensure standards of care. Adult Social Care Service will only purchase domiciliary services from contracted providers (as at March 2015). These agencies will also provide a service for people funding their own care without the involvement of the Adult Social Care Department.
Reablement The aim of reablement is to help people to remain living at home and achieve maximum independence, prevent hospital admissions or re-admissions and when appropriate to reduce the long-term care needed. It is an intensive short term programme. Reablement encourages people who have lost their skills for daily living, to build up their confidence to be as independent as possible within their own homes. The service is provided by New Directions, via referral through the council
SeftonArc plays a key role in assisting the elderly, vulnerable and those with long-term health conditions - providing people with products and services to enable them to live safely in their own home. Services are also available to support people when they are out and about via the new ‘ArcAngel’ personal safety mobile communication and GPS tracking device. SeftonArc plays a vital role in aiding independence and preventing hospital stays, GP visits and nursing home admissions. All of our services are monitored 24 hours of every single day by our highly trained staff at our award winning Alarm Receiving Centre based here in Sefton. Our services include: • Telecare products • Telehealth services • ArcAngel personal safety device • Manned Response Service • Key Holding Service
Community equipment services (CES) The Community Equipment Service is a jointly funded partnership between Sefton Council and the local NHS. Following assessment by a District Nurse, Occupational Therapist or other Health professional, it supplies and installs equipment and minor adaptations to enable children and adults with disabilities to live at home. Sefton CES work in partnership with the health and voluntary sector, and they can be contacted by telephoning 0151 288 6208
Housing related support For vulnerable people who need help with a tenancy, paying bills and managing their affairs can lead to loss of their accommodation. Housing related support helps vulnerable people over the age of 16 to live in their own home. The service compliments existing care services to improve quality of life and enable people to live more independently in the community. The services support older people with support needs, people with mental health problems, single homeless people and rough sleepers, people with drug/alcohol problems, offenders and those at risk of offending, as well as young people at risk leaving care and women or men escaping domestic abuse.
Healthcare solutions using technology SeftonArc delivers telecare, healthcare, security and assisted living services to residents across the Borough and beyond. SeftonArc is managed, operated and delivered directly by Sefton Council, and has been developing and delivering innovative solutions across a wide range of service areas for many years. 16 | Sefton Community Care Guide 2016
www.sefton.gov.uk
Occupational Therapy and Sensory Service Understanding every day living
What is an occupational therapist?
Who do we help?
An Occupational Therapist (OT) has specialised skills in understanding how substantial or permanent disability created by a recent or long standing illness affects everyday living.
• Anyone with a substantial or permanent disability or sensory loss preventing them from living independently or returning to the community. • People who look after someone with a disability or sensory loss. • Anyone needing advice on how to cope with a recent operation, injury, illness or sensory loss.
What is a sensory rehabilitation officer? A Sensory Rehabilitation Officer has specialised skills in understanding the impact of hearing, visual and dual sensory loss and deafblind on communicaton, mobility and accessing information within their home and social and physical environment.
What do we do?
How do you request an ocupational therapy or sensory assesment? By contacting Sefton Contact Centre 0845 140 0845. You can also request an assessment through the drop in clinics, your GP or other relevant health professionals.
• We provide an assessment service for identifying, in partnership with you, the nature of your difficulties in trying to carry out everyday activities within the limits of your disability. • Wherever physical disability, ageing or accident has disrupted your ability to live independently, we help you adapt to it or adapt your environment. • Our aim is to help you achieve maximum independence and improve quality of life. • The OT Mobile Assessment Unit offer appointments in the home by a Community Care Practitioner (CCP) who can assess and provide low level equipment (according to assessed need) in most instances on the day. The CCP can also assess for minor adaptations eg grab rails. • The OT Area Team deal with more complex cases eg moving and handling difficulties and major adaptations within the home. • We have dedicated OT’s to assess Children. • The Sensory Rehabilitation Officer assess all ages and provide rehabilitation, mobility and orientation training, communication support and prescribe equipment and minor adaptations. • We provide appropriate advice, support and guidance to all including carers and people who are selffunding. Information is available regarding registration of disability or sensory loss, bus passes and concessionary passes, welfare benefits, housing, equipment, blue badge, education, employment, interpreting and communication services, hospitals and medical services etc.
www.sefton.gov.uk
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Providers to support you to live independently As at March 2016
Home care
Sefton Council purchase home care for Adults from the following 4 providers: Name/address
Contact details
Care Connect Byron House, 1 Byron Road, Blundellsands L23 8TH
Tel: 0151 924 9824 Fax: 0151 924 2799 Email: admin@careconnectuk.com
Delta Care Limited 93 Tulketh Street, Southport PR8 1AW
Tel: 01704 500048 Fax: 01772 559933
Mears Care Limited Office 11/1, The Shakespeare Centre, Shakespeare Street, Southport PR8 5AB
Tel: 0800 121 6525
Warren Care Warren Centre for Excellence, 3rd Floor, 3TC House, 16 Crosby Road North, Waterloo, Merseyside L22 0NY
Tel: 0151 924 1999 Fax: 0151 932 1999
If you are purchasing via a direct payment, or if you are self-funding you can also purchase care from the four providers listed above or find details of other registered domiciliary providers on the Care Quality Commission (CQC) website: www.cqc.org.uk Tel: 03000 616161 or The Sefton Directory www.seftondirectory.co.uk
www.sefton.gov.uk
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Providers to support you to live independently At as March 2016
Community opportunities Name/address
Contact details
Client Group
1-2-1 in the Community 241/243 Liverpool Road, Southport PR8 4PJ
Tel: 01704 808296
Learning Disabilities
Bowersdale Day Centre Crescent Road, Seaforth, L21 4LJ
Tel: 0151 474 8877
Mental Health & Learning Disabilities
Bridge Inn Community Farm Moss Side, Formby L37 0AF
Tel: 01704 830303
Learning Disabilities
Cambridge Court 17-19 Cambridge Road, Waterloo, Liverpool L22 1RR
Tel: 0151 928 2249
Dementia/Older People
Choices 32-36 Church Road, Waterloo L22 5NB
Tel: 0151 920 3353
Dementia
Craignair 3 Blundellsands Road West, Blundellsands L23 6TF
Tel: 0151 931 3504
Dementia
Dunningsbridge Resource Centre (incorporating *Brook Enterprise) – Sefton New Directions, Dunningsbridge Road, Bootle L30 1RW
Tel: 0151 525 6686 Email: dunningsbridge@ndirections.co.uk
Learning Disabilities
European Wellcare Sefton Park Road, Liverpool L8 3SL
Tel: 0151 726 1888
Fernley Resource Centre Blundell Avenue, Freshfield L37 1PH
Tel: 01704 872132
Freshfield Cheshire Home College Path, Formby L37 1LE
Tel: 01704 870119
Goddard Hall Resource Centre 297 Knowsley Road, Bootle L20 5DF
Tel: 0151 933 9026
Learning Disabilities
Mencap Active 6-8 Mariners Road, Blundellsands L23 4SX
Tel: 0151 924 2997
Learning Disability
Mornington Road Tel: 01704 395395 Sefton New Directions, Resource Centre, Mornington Road, Email: mornington@ndirections.co.uk Southport PR9 0TS
Physical Disabilities
Poplars, The Tel: 01704 535118 Sefton New Directions, 2 Poplar Street, Southport PR8 6DX Email: poplars@ndirections.co.uk
Learning Disabilities, Respite & Day Care
Waterloo Park Day Centre Sefton New Directions, 8 Haigh Road, Waterloo L22 2XP
Older People
Tel: 0151 949 0511 Email: waterloopark@ndirections.co.uk
West Park Day Centre Tel: 01704 548963 Sefton New Directions, 67 Albert Road, Southport PR9 9LN Email: westpark@ndirections.co.uk
Older People
Willow Day Centre Liverpool Road South, Maghull L31 8BR
Dementia
20 | Sefton Community Care Guide 2016
Tel: 0151 527 1848
www.sefton.gov.uk
Supported Living Name/address
Contact details
Access Community Services Ltd. PO Box 368, Southport, Merseyside PR8 6YD
Tel: 01704 541133
Alternatives Futures Lion Court, Kings Business Park, Kings Road, Knowsley L34 1BN
Tel: 0151 482 4057
Aspirations Care Ltd Trimar House, 62-68 Strand Road, Bootle, Merseyside L20 4BG
Tel: 0151 922 0984
Autism Initiatives 7 Chesterfield Road, Crosby L23 9XL
Tel: 0151 330 9500
Brothers of Charity Services Admin Centre, Thingwall Hall, Broadgreen L14 7NY
Tel: 0151 228 4439
Care in Safe Hands Healthcare Ltd Manna House, 1 Alexandra Drive, Orrell Park, Liverpool L20 0EE
Tel 0151 281 2034
Community Integrated Care Unit 8, Tapton Way, Wavertree Business Village, Liverpool L13 1DA
Tel: 0151 230 4490
Embrace Bishops Court, Sefton Park Road, Liverpool L8 0WN
Tel: 0151 726 2470
Except Limited 151 Stanley Road, Bootle L20 3DL
Tel: 0151 284 0025
Glenelg Support Limited Suite A, Ground Floor, Aintree Buildings, Aintree Way, Liverpool L9 5AQ
Tel: 0151 230 4490
Independent Living Alliance Ltd 23 Greenland Street, Liverpool L1 0BS
Tel: 0151 708 2940
Mencap Mencap House, Essex House, Bridle Road, Bootle L30 4UE
Tel: 0151 530 2150
Merseycare Olive Mount, Old Mill Lane, Wavertree L15 8LW
Tel: 0151 737 4857
Natural Breaks Merseyside Ltd First Floor, Victoria Building, Bishop Goss Community Centre, Rose Place, Liverpool L3 3BN
Tel: 0151 207 9120
New Directions, Supported Accommodation (incorporating Supported Living and Shared Lives Services) Learning Disabilities, 3rd floor, The Investment Centre, 375 Stanley Road, Bootle L20 3EF
Tel: 0151 934 4685 Email: supportedaccommodation@ndirections.co.uk
Nugent Care 99 Edge Lane, Liverpool L7 2PE
Tel: 0151 261 2000
Options for Supported Living 1st Floor, St Nicholas House, Old Churchyard, Liverpool L2 8TX
Tel: 0151 236 0855
The SLC Group Laurie Courtney House, 23 Greenland Street, Liverpool L1 0BS
Tel: 0151 707 0320
Warren Care Warren Care Centre for Excellence, 3rd Floor, 3TC House, 16 Crosby Road North, Waterloo, Merseyside L22 0NY
Tel: 0151 924 1999
Further details of domiciliary providers and a range of organisations that can help keep you active, healthy and well visit: www.seftondirectory.co.uk
www.sefton.gov.uk
Sefton Community Care Guide 2016 | 21
Many families take great joy in providing care to their loved ones so that they can remain at home. However, the physical, emotional and financial consequences for the family care-giver can sometimes be overwhelming without some support and respite. This is where the L37 Short Breaks Service can help. L37offers short breaks for people with learning disabilities, including people with physical disabilities and highly complex care needs. The aim is to provide interesting and enjoyable activities for our short breaks guests. At the same time, our guests’ families benefit from some respite, rest and recuperation from their caring responsibilities. L37 is based in part of a recently refurbished and modernised care home: St. joseph’s Home, which is registered with the Care Quality Commission. The care home has 24-hour staffing and a wide range of specialist equipment and facilities. Core staffing levels are increased according to the needs of our short breaks guests.
L37 Short Breaks Service, St. Joseph’s Home, Blundell Avenue, Freshfield, Formby, Liverpool L37 I PH
Tel: 01704 872133 Email: L37.ftf@psmgs.org.uk • www.ftf.org.uk 22 | Sefton Community Care Guide 2016
www.sefton.gov.uk
What are care homes? Sort-term or permanent accommodaiton Care Homes are establishments which provide accommodation on either a short-term or permanent basis. Some care homes provide nursing care, others provide assistance with daily living. This booklet has separated the different types of care homes and details are given below.
Residential care homes A residential care home is one in which residents receive full board and personal care. The level of care varies from home to home, but includes help with washing, bathing, dressing, toilet needs and eating. It also includes caring when a resident is taken ill, but it does not include nursing care. This means that residential care homes may not accept people with certain medical conditions, e.g. multiple sclerosis.
Nursing homes Nursing homes provide 24 hour nursing care by registered nurses. There must always be a Registered General Nurse on duty. Nursing care includes assessment, observation and intervention where the need arises from a physical or psychological cause or from a mental disorder. Examples of needs requiring nursing intervention are: Help to overcome problems with: respiratory problems, excretion, eating and drinking, rest and sleep, coping with pain, avoiding hazards, mobility, abnormal behaviour, anxiety and/or from symptoms of a mental disorder. Some nursing homes will also take residential care only service users. A wide range of services can thus be provided within one home. Residents who come to need nursing care do not then have to transfer to another home. Individual nursing homes will advise if they will provide residential only care.
www.sefton.gov.uk
Hospice care Hospices provide specialised care for people with a terminal illness such as the relief of pain and control of symptoms. They also offer support and counselling to patients, families and friends. The patient’s G.P. normally arranges admission; if someone is in hospital then access will be available via hospital medical staff. Some nursing homes are registered to care for people with a terminal illness. Where the patient’s needs would be more appropriately met in a nursing home rather than a hospice then the responsibility for funding the placement rests with the Adult Social Care Department. The Local Authority does not pay for the care people receive in a hospice.
Who owns the homes? Voluntary homes These are homes run by voluntary organisations, for example, charities, housing associations and religious bodies. Some set conditions for accepting residents, for example, having been a member of a particular trade, profession, trade union or one of the armed services. Others will only accept residents from a particular locality. Fees are sometimes lower than in privately run homes, because some of the costs are subsidised from a Trust fund or similar.
Private homes These are run by individuals and companies as a business. They are unlikely to have conditions of acceptance other than being suitable to live in that particular home.
Sefton Community Care Guide 2016 | 23
Help for you in choosing a residential or nursing home The comfort and security that you need Choosing a residential or nursing home can be difficult, as no two are alike. There are some positive points such as security, being looked after, greater comfort, and perhaps new friends. You may however, have to make compromises in living with other people. We can help you to choose a residential care home or nursing home that will provide you with the comfort and security that you need and allow you to live your life as you want.
You can also choose to allow a social worker to make the choice on your behalf. However, a social worker may only choose from the list of homes accredited by the authority. Whoever makes the choice it is important that all your wishes and feelings are taken into account. If you feel you have higher dependency, then please contact the Care Quality Commission for details of care homes that may be able to deal with your needs.
All care homes have to be registered by the Care Quality Commission (see page 31). If you need help to pay the fees of a home Sefton’s Adult Social Care Department must first assess your needs. Once you have been assessed as needing a residential care home or nursing home it may still be possible to arrange services in your own home if you wish. You can find information about care homes and a range of information to help you stay active, healthy and well at: www.seftondirectory.com
Choice of home (please read carefully) Remember that once you have been assessed as needing residential or nursing care you may choose any registered home in England or Wales and any suitable home in Scotland subject to the following conditions: 1. The home is registered to meet the needs you have been assessed as having. 2. The cost of the place is not more than the Local Authority would usually pay or if the cost of the place is more than the Local Authority would usually pay there is someone else (a relative or a charity) who could pay the difference in cost. 3. It would normally be expected that homes levying an additional charge will be able to offer additional facilities over and above the minimum standard set by the Inspection Unit. If you feel unable to make the choice of home yourself then you can ask a relative or friend to choose a home for you.
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www.sefton.gov.uk
What to look for when choosing a residential or nursing home Helping you make a good choice This simple checklist is intended to help you to make a good choice. Any significant number of negative answers should cause you to question most seriously the standards of care you or your relatives may receive.
A. Physical aspects 1. I s there a current Registration Certificate prominently displayed? 2. I s the home clean and well decorated? Are the furnishings adequate and comfortable? Are residents allowed to bring and use their own furniture? 3. I s there a telephone where residents can take calls in private and comfort? 4. I s the proprietor or manager available at all reasonable times? 5. Are the bedrooms pleasant and properly equipped? Are they spacious? How far is it from bedroom to the nearest bathroom and/or WC? Can residents choose to bath or shower? Can residents lock the doors to their rooms? 6. Are rooms such as lounge and dining room pleasantly furnished? Are there rooms available with radio or television for people to sit quietly if they wish? Are there smoking and non-smoking areas? 7. Are wheelchairs, walking frames and other mobility aids readily available? Is there easy access for their use throughout the home, for example lifts if appropriate? 8. D o residents have access to a garden or other private outdoor area with or without benefit of seating and tables? Are there any steps in or around the home? 9. Is the home near to family and friends? 10. Is it convenient for shops and public transport? 11. What are the surroundings like?
B. Care 1. W ere you made welcome on arrival? Is there a fresh and welcoming atmosphere? Does it seem a happy place? 2. Are residents treated with respect, consideration and affection? Do they have a degree of privacy if they wish it? 3. Are residents allowed to choose where to be and what to do? Are there any restrictions on visiting times for family, friends and other guests? Can visitors stay overnight? Are between meals refreshments readily available to residents and/or their guests? Can you choose what time to get up and go to bed? 4. D o residents enjoy the benefit of visits from hairdresser, chiropodist, dentist, physiotherapist and www.sefton.gov.uk
other support agencies? 5. Are trips and excursions arranged for those able to enjoy them? 6. Are you satisfied with arrangements for spiritual needs? 7. Is the food wholesome, varied and interesting? Have you been provided with copies of typical menus? Can your diet be catered for? 8. Are drugs and medicines adequately stored and their issue supervised? Can you have a choice of GP? 9. Does the home provide a brochure accurately describing its facilities, services, aims and objectives? 10. Will you be offered a formal and comprehensive contract of residence which allows, among other things, for a one month assessment before financial commitment and which makes provision for the continuation of care should a move of home become necessary following a change in physical or mental state? Note how much notice is required on either side to cancel the contract. 11. Are hobbies and activities catered for and encouraged?
C. Professional conduct 1. Do the staff appear to have a caring attitude towards residents? 2. Does the staff duty rota provide continuous 24-hour cover by competent staff? 3. Does the home operate a standard procedure to assess the care needs of the potential resident? 4. Is information on residents stored confidentially? 5. Were you permitted/encouraged to talk in private to existing residents to seek their views on the suitability of the home? Do the residents look happy and well cared for? 6. Does the home make provision for short-term accommodation for relatives of seriously ill residents?
D. Finances 1. Can you afford the fees on a longterm basis? 2. How often does the home increase the fees? Will you be able to afford regular increases? Will you have to move if you can’t? 3. Are the fees payable in advance? If so, is there a refund if you leave? 4. What do the fees include? Is there an extra charge for:- laundry, hairdressing, chiropody, extra care, incontinence pads and sheets, newspapers, toiletries, physiotherapy? 5. What proportion of the fees are payable in the case of temporary absence (such as holidays or hospital admission)? For copies of the latest Care Quality Commission (CQC) reports visit: www.cqc.org.uk Sefton Community Care Guide 2016 | 25
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How much will I have to pay for residential or nursing care? The facts Sefton Adult Social Care charge for places they arrange in care homes. The amount you will have to pay for your accommodation will depend upon how much income and assets you have. The method of charging is determined nationally. Sefton’s residential and nursing home fees are set by the Council Members annually in line with the budget and they will only contribute according to these rates. Some homes may charge a higher fee than Sefton’s agreed rates. If this is the case you and your relatives will need to consider topping up these fees. This arrangement is known as a third party top up. You are advised to discuss your particular circumstances with your social worker. If you have capital or savings over £23,250 the local authority will not normally be party to a permanent placement arrangement. You can still receive an assessment and advice. Following your care assessment you will be contacted by a Financial Visiting Officer who will carry out a financial assessment and answer any questions you may have.
Long-term care The amount you have to pay for long-term care in a residential or nursing home also takes into account your financial resources. If you have more than £23,250, either in your own right or as your share of capital held jointly with a spouse/partner, you will have to pay the full cost of the residential or nursing home. If you need to stay in a care home on a long-term basis after 12 weeks the financial assessment will also take into account whether you own property, usually your 28 | Sefton Community Care Guide 2016
house. Under certain circumstances it might be necessary for you to sell the house to pay the costs of the care home. If your financial resources are tied up in the house, Sefton Council may be able to help you with care home costs prior to its sale by entering into a deferred payment agreement. The money that the Council has spent will be recovered when the house is sold. The value of your house will be disregarded if any of the following apply: • it is occupied by your partner (except where you are estranged or divorced) • it is occupied by a relative or person you are responsible for who is either: - aged 60 or over - a child under 16 - incapacitated
Short-term or temporary care If you need short-term or temporary care in a residential or nursing home the value of any property is not taken into account in your financial assessment. However, if you have more than £23,250, either in your own right or held jointly with your spouse/partner, you will have to pay the full cost of the care. Services should not start until all assessments are complete and the request for services or financial support has been agreed by the Adult Social Care Department. You should tell the Department for Work and Pensions (DWP) if you move into a home and of any subsequent change of circumstances. Attendance Allowance, Disability Living Allowance (care component) or Personal Independence Payments (daily living element) will usually stop when you have been in a care home for four weeks. All services are regularly reviewed and may be amended or withdrawn if circumstances change. www.sefton.gov.uk
Care Quality Commission The CQC
What is the Care Quality commission? The Care Quality Commission is the independent regulator of health and adult social care in England. Their aim is to make sure that better care is provided for everyone, whether that is in hospital, in care homes, in people’s own homes, or elsewhere. In 2014 CQC introduced a new methodology for inspection and as a result, in the future on completion of an inspection CQC will rate the care provider as either Excellent, Good, Requires Improvement or Inadequate by evaluating: • Is the service safe? • Is the service effective? • Is the service caring? • Is the service responsive? • Is the service well led? From April 2015 care homes will be required to display the rating awarded in a public place at the establishment for which this was given.
Which services are regulated? Irrespective of whether they are provided by the private, voluntary or local authority sector, the Commission now regulates a range of services including: • Care Homes for adults, older people and those with learning and physical disabilities • Domiciliary Care Agencies • Private and Voluntary Hospitals and Clinics • Nurses Agencies • Doctors and Dentists
For more information about the commission To find out more about the work the Commission undertakes in Sefton contact the Area officer responsible for Care Homes in Sefton: Care Quality Commission National Customer Service Centre Citygate, Gallowgate Newcastle upon Tyne NE1 4PA Tel: 03000 616161 Email: enquiries@cqc.org.uk To see up to date inspection reports visit: www.cqc.org.uk
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Nursing Care Homes As at March 2016
Homes North Sefton Name/address
Contact details
Client Group
No of Beds
Abbendon 45 Scarisbrick New Road, Southport PR8 6PE
Tel: 01704 538663
Dementia
24
Alexandra House 2/4 Lord Street, Southport PR8 1QD
Tel: 01704 543715
Young Physical Disability, Older People and Nursing Care
56
Argyle Park 9 Park Road, Southport PR9 9JB
Tel: 01704 539001
Older People
31
Ascot Lodge 38 Chambres Road, Southport PR8 6JQ
Tel: 01704 538470
Older People
18
For copies of the latest Care Quality Commission (CQC) Inspection reports visit: www.cqc.org.uk www.sefton.gov.uk
Sefton Community Care Guide 2016 | 31
Nursing Care Homes As at March 2016
Homes North Sefton Name/address
Contact details
Client Group
No of Beds
Ashcroft House 10/12 Elson Road, Formby L37 2EG
Tel: 01704 874448
Older People
31
Barton Park 15/17 Oxford Road, Southport PR8 2JR
Tel: 01704 566964
Older People
60
Birkdale Park 6 Lulworth Road, Birkdale, Southport PR8 2AT
Tel: 01704 566055
Older People
36
Blair House 18 Roe Lane, Southport PR9 9DR
Tel: 01704 500123
Young Mental Health 41
Dale Park 221 Meols Cop Road, Southport PR8 6JU
Tel: 01704 501780
Dementia
46
Dovehaven Nursing Home 9/11 Alexandra Road, Southport PR9 0NB
Tel: 01704 530121
Older People
40
Elm House 43 Cambridge Road, Southport PR9 9PR
Tel: 01704 228688
Older People
30
Ferns 40/42 Part Street, Southport PR8 1HY
Tel: 01704 501401
Older People
33
Fleetwood Hall 100 Fleetwood Road, Southport PR9 9QN
Tel: 01704 544242
Older People, Dementia, Young Mental Health, Physical Disability
53
Freshfield (Leonard Cheshire Home) 30 College Path, Formby L37 1LE See advert on page 32
Tel: 01704 870119
Young Physical Disability
35
Halcyon House 55 Cable Street, Formby L37 3LU
Tel: 01704 833350
Older People
31
Hollybank 27 Park Road, Southport PR9 9JL
Tel: 01704 530748
Older People
16
Kingsley 4 Trafalgar Road, Southport PR8 2EA
Tel: 01704 566386
Older People
25
Lakeside View 68-69a Promenade, Southport PR9 0JB
Tel: 01704 545054
Dementia
49
Lyndale 9 Rawlinson Road, Southport PR9 9LU
Tel: 01704 543304
Older People
25
Manchester House 83 Albert Road, Southport PR9 9LN
Tel: 01704 534920
Older People, Physical Disability
67
Margaret Roper House 447 Liverpool Road, Southport PR8 3BW
Tel: 01704 574348
Mental Health
23
Millbrook House 39/41 Birch Street, Southport PR8 5EU
Tel: 01704 539410
Dementia
50
Rowan Tree Lodge 30 Dover Road, Southport PR8 4TB See advert on page 32
Tel: 01704 566312
Older People
16
Sandpipers Centre The Fairway, Southport PR9 0LA
Tel: 01704 538388
Physical Disability Respite Care
38
Sunningdale 7/9 Albany Road, Southport PR9 0JE
Tel: 01704 538568
Older People
32
For copies of the latest Care Quality Commission (CQC) Inspection reports visit: www.cqc.org.uk 32 | Sefton Community Care Guide 2016
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Homes North Sefton Name/address
Contact details
Client Group
No of Beds
Tudor Bank 2 Beach Road, Southport PR8 2BP
Tel: 01704 569260
Dementia Mental Health
28 18
Westcliffe Manor 21 Westcliffe Road, Southport PR8 2BL
Tel: 01704 562630
Older People
30
Willows 10 Weld Road, Southport PR8 2AZ
Tel: 01704 560303
Older People
30
Name/address
Contact details
Client Group
No of Beds
Avenswood 20 Abbotsford Road, Blundellsands L23 6UX
Tel: 0151 924 0484
Older People
18
Byron Court Gower Street, Bootle L20 4PY
Tel: 0151 922 0398
Older People Dementia
44 8
Cambridge Court 17-19 Cambridge Road, Waterloo L22 1RR
Tel: 0151 928 2249
Older People Dementia
17 34
Green Heys Park Road, Waterloo L22 3XG
Tel: 0151 949 0828
Dementia
40
Ince Blundell Hall Ince Blundell L38 6JL
Tel: 0151 929 2596
Older People
22
James Page House Parkhaven Trust, Deyes Lane, Maghull L31 6DJ
Tel: 0151 531 8702
Older People
36
Kemp Lodge Park Road, Waterloo L22 3XG
Tel: 0151 949 0826
Older People
38
Orrell Grange 43 Cinder Lane, Bootle L20 6DP
Tel: 0151 922 0391
Older People
36
Riverslie 79 Crosby Road South, Waterloo L21 1EW
Tel: 0151 928 3243
Older People
30
St Josephs Hospice Association (Jospice) Ince Road, Thornton L23 4UE
Tel: 0151 924 3812
End of life care
29
St Nicholas 21 St Nicholas Drive, Netherton L30 2RG
Tel: 0151 931 2700
Older People Learning Disability Dementia
90 26 60
Warren Park 66 Warren Road, Blundellsands L23 6UG
Tel: 0151 932 0286
Older People
38
Willow Gardens Care Home St Edmonds Road, Bootle L20 7AJ
Tel: 0151 922 4324
Older People Physical Disability
22 24
Homes South Sefton
For copies of the latest Care Quality Commission (CQC) Inspection reports visit: www.cqc.org.uk www.sefton.gov.uk
Sefton Community Care Guide 2016 | 33
Sefton Carers Centre provides free advice and guidance, practical and emotional support, training and a range of holistic therapies for unpaid carers living in Sefton. We are based in Waterloo within a two minute walk of the bus and railway station. To find out how you can register and access our services for free please contact us on 0151 2886060 or visit www.sefton-carers.org.uk An unpaid carer is anyone who cares for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. 27-37 South Road, Waterloo, Liverpool, L22 5PE
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Residential Care Homes As at March 2016
Homes North Sefton Name/address
Contact details
Client Group
No of Beds
Abbotsbury 25 Park Road, Southport PR9 9JL
Tel: 01704 537117
Older People Dementia
21
Abingdon 48 Alexandra Road, Southport PR9 9HH
Tel: 01704 533135
Learning Disability
9
Acacia Court 17/19 Roe Lane, Southport PR9 9EB
Tel: 01704 541034
Dementia
27
Ann Slade Care Home 5 Mornington Road, Southport PR9 0TS
Tel: 01704 535875
Dementia
24
Avalon Care Home 24 Duke Street, Southport PR8 1LW
Tel: 01704 541203
Older People/ Dementia
20
Avarest Care Home 35 Chambres Road, Southport PR8 6JG
Tel: 01704 544646
Older People
15
Benridge 53 Queens Road, Southport PR9 9HB
Tel: 01704 530378
Dementia
27
Birch Abbey 55 Alexandra Road, Southport PR9 9HD
Tel: 01704 410010
Dementia Older People Nursing
49 11
Boscobel 1 Preston Road, Southport PR9 9EG
Tel: 01704 537611
Learning Disability
16
Chase Heys Resource Centre Off Bibby Road, Southport PR9 7LG
Tel: 01704 214279
Older People Respite 19 11 Intermediate Care (Short stay only and day care)
Cherry Tree Lodge 40/42 Knowsley Road, Southport PR9 0HW
Tel: 01704 534699
Older People
27
Connell Court 20 Weld Road, Southport PR8 2DL
Tel: 01704 560651
Older People
37
Dalemain House 19 Westcliffe Road, Southport PR8 2BL
Tel: 01704 568651
Older People
24
Dovecote Manor 13-15 Alexandra Road, Southport PR9 0NB
Tel: 01704 500412
Older People
32
Dovehaven 22 Albert Road, Southport PR9 0LG
Tel: 01704 548880
Older People
40
Edge Hall Care Home 21 Knowsley Road, Southport PR9 0HN
Tel: 01704 541643
Learning Disability
12
Ellerslie Court 38 Westcliffe Road, Southport PR8 2BT
Tel: 01704 568545
Physical Disability
14
Galteemore Rest Home 12 Bank Square, Southport PR9 0DG
Tel: 01704 538983
Learning Disability
15
Garswood 32 Trafalgar Road, Southport PR8 2EX
Tel: 01704 568105
Older People
39
Glade, The 32 Lancaster Road, Southport PR8 2LE
Tel: 01704 566699
Older People
25
Glen, The 57 Part Street, Southport PR8 1JB
Tel: 01704 544332
Older People
10
For copies of the latest Care Quality Commission (CQC) Inspection reports visit: www.cqc.org.uk www.sefton.gov.uk
Sefton Community Care Guide 2016 | 35
Residential Care Homes As at March 2016 Name/address
Contact details
Client Group
No of Beds
Good Companions 113 Roe Lane, Southport PR9 7PG
Tel: 01704 220450
Dementia
26
Hampton Court 34 Scarisbrick New Road, Southport PR8 6QE
Tel: 01704 532173
Dementia
26
Hollies, The 7 Mornington Road, Southport PR9 0TS See advert on page 36
Tel: 01704 541506
Older People
24
Hollydene 46 York Road, Southport PR8 2AY
Tel: 01704 566846
Dementia
25
Hope Cottage 5/7 Pilkington Road, Southport PR8 6PD
Tel: 01704 536286
Dementia
26
Lancaster Court 21 Lancaster Road, Southport PR8 2LF
Tel: 01704 569105
Older People
30
Leyland Rest Home 109 Leyland Road, Southport PR9 0JL
Tel: 01704 533184
Older People
33
Locharwoods 23 Carrs Crescent, Formby L37 2EU
Tel: 01704 832047
Older People
18
Locharwood of Birkdale 45 York Road, Southport PR8 2AY
Tel: 01704 564001
Older People
19
Maryland Residential Home 7 School Lane, Formby L37 3LN
Tel: 01704 873832
Older People
30
Melrose Court 74 Cambridge Road, Southport PR9 9RH
Tel: 01704 226177
Older People
21
Northern Counties Eventide 36 Lancaster Road, Southport PR8 2LE
Tel: 01704 568019
Older People
29
Peacehaven 101 Roe Lane, Southport PR9 7PD
Tel: 01704 227030
Older People
55
Phoenix House 54 Andrews Lane, Formby L37 2EW
Tel: 01704 831866
Older People Dementia
20 10
Poplars, The 2 Poplar Street, Southport PR8 6DX
Tel: 01704 535118
Learning Disability Respite
9
Promenade Rest Home 10/12 The Promenade, Southport PR8 1QY
Tel: 01704 538553
Older People
49
Rosebank 52 Leyland Road, Southport PR9 9JQ
Tel: 01704 535548
Learning Disability
17
Sandley Court 39 Queens Road, Southport PR9 9EX
Tel: 01704 545281
Older People
23
Shandon House 20 Crescent Road, Southport PR8 4SR
Tel: 01704 564801
Older People
20
Southport Rest Home 81 Albert Road, Southport PR9 9LN
Tel: 01704 531975
Older People
25
Spinal Unit Action Group 6 Weld Road, Southport PR8 2AZ
Tel: 01704 563633
Physical Disability
12
St Joseph’s Home Blundell Avenue, Freshfield, Formby L37 1PH
Tel: 01704 872133
Learning Disability
36
Thomas Henshaw Court – Anchor Trust 105 Norwood Road, Southport PR8 6EL
Tel: 01704 533317
Older People
43
For copies of the latest Care Quality Commission (CQC) Inspection reports visit: www.cqc.org.uk 36 | Sefton Community Care Guide 2016
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Homes South Sefton Name/address
Contact details
Client Group
No of Beds
Abbegale Lodge 9-11 Merton Road, Bootle L20 3BG
Tel: 0151 922 3124
Older People Dementia and Mental Health
41
Afton Lodge 9/15 St Catherines Road, Bootle L20 7AL
Tel: 0151 922 6183
Older People
27
Aintree Lane Short Break Service 89 Aintree Lane, Merseyside L10 2JJ
Tel: 0151 526 0090 Email: aintreehudson@ndirections.co.uk
Learning Disability
Annandale 1 Victoria Road West, Crosby L23 8UG
Tel: 0151 924 3162
Older People
10
Cairndhu 6 Warren Road, Blundellsands L23 6UB
Tel: 0151 924 8427
Older People
17
Cloisters 5 Abbotsford Road, Blundellsands L23 6UX
Tel: 0151 924 3434
Dementia
20
College Green Rest Home 14 College Road, Crosby L23 0RW
Tel: 0151 928 2760
Dementia
21
Craignair Tel: 0151 931 3504 3 Blundellsands Road West, Blundellsands L23 6TF
Dementia
21
Harrison House Parkhaven Trust Liverpool Road South, Maghull L31 8BS
Tel: 0151 526 0564
Older People
24
Hawthorne Lodge 164/166 Hawthorne Road, Bootle L20 3AR
Tel: 0151 933 3323
Older People
25
Heathfield Lodge 22/24 Melling Lane, Maghull L31 3DG
Tel: 0151 526 9463
Older People
26
Hudson Road Residential Home 2 Hudson Road, Maghull L31 5PA
Tel: 0151 531 9595 Email: aintreehudson@ndirections.co.uk
Learning Disability
James Dixon Court Harrops Croft, Netherton L30 0QP
Tel: 0151 931 5748
Older People
30
Kyffin Taylor Parkhaven Trust Deyes Lane, Maghull L31 6DJ
Tel: 0151 527 2822
Older People and Dementia Care
29
Melling Acres Giddygate Lane, Melling L31 1AQ
Tel: 0151 549 2100
Disabilities
18
Nazareth House Liverpool Road, Crosby L23 0QT
Tel: 0151 928 3254
Older People
66
Orchard Lodge 32 Gordon Road, Seaforth L21 1DW See advert on OBC
Tel: 0151 920 9944
Older People
26
Palmyra 38 Great Georges Road, Waterloo L22 1RD
Tel: 0151 949 0529
Mental Health
14
Roxburgh House Roxburgh Road, Bootle L20 9PS
Tel: 0151 525 7547
Older People and Dementia
38
Sarah Anne Rest Home 15 Abbotsford Road, Blundellsands L23 6UX
Tel: 0151 476 8500
Older People
13
The Shieling 286 Southport Road, Lydiate L31 4EQ
Tel: 0151 531 9791
Older People
28
For copies of the latest Care Quality Commission (CQC) Inspection reports visit: www.cqc.org.uk www.sefton.gov.uk
Sefton Community Care Guide 2016 | 37
A family run Southport care home for learning disabilities and dementia.
Watch our award winning videos on our website!
• Residential Care • Short Respite • Emergency Admission • Day Care • Training Academy
‘Going beyond compliance’ Give Gill a bell on 01704 535548 or admin@rosebankcarehome.org.uk www.rosebankcarehome.org.uk 38 | Sefton Community Care Guide 2016
www.sefton.gov.uk
Residential Care Homes As at March 2016 Name/address
Contact details
Client Group
No of Beds
Thornton Hall & Lodge 16-18 Tanhouse Road, Thornton L23 1UB
Tel: 0151 924 2940
Older People Dementia
48 48
Tithebarn Moor Lane, Crosby L23 2SH
Tel: 0151 924 3683
Older People Dementia
32 10
Woodlands 13 – 15 St Edmonds Road, Bootle L20 7AJ
Tel: 0151 922 5577 Email: woodlands@ndirections.co.uk
Mental Health
Woolston Mead 4 Beach Lawn, Waterloo L22 8QA
Tel: 0151 928 3796
Older People
28
For copies of the latest Care Quality Commission (CQC) Inspection reports visit: www.cqc.org.uk
Useful addresses Adult social care Contracts & Commissioning Section, Merton House, Stanley Road, Bootle, Merseyside L20 3UU Telephone 0151 934 3779 Welfare Rights, Merton House, Stanley Road, Bootle, Merseyside L20 3UU Telephone 0151 934 3660 Adult Social Care For further information about our services contact 0845 140 0845 and an operator will take some brief details and get a member of the adult social care team will call you back.
Advocacy Services Sefton Pensioners Advocacy Centre (Over 65’s) Tel: 01704 538411 Sefton Advocacy Service (Under 65’s) Tel: 01704 500500 People First Sefton (Learning Disability) Tel: 0151 329 2137 VoiceAbility (All adults) Tel: 0151 207 7557
Other organisations Sefton Pensioners Advocacy 6th Floor, Shakespeare Centre, Shakespeare Street, Southport PR8 5AB Telephone 01704 538411 Email: info@spacadvocacy.org.uk
www.sefton.gov.uk
Sefton Council for Voluntary Services Suite 3B, 3rd Floor, North Wing, Burlington House, Crosby Road North, Waterloo, Merseyside L22 0LG Telephone 0151 920 0726 Sefton Carers’ Centre, 27-37 South Road, Waterloo, Merseyside L22 5RF Telephone 0151 288 6060 www.sefton-carers.co.uk It provides information and support for people who are caring for a relative, friend or neighbour who is frail or has a disability or long-term illness. Drop in for information and support 9am to 5pm Mon to Thurs, 11am to 4.30pm Fri. Care Quality Commission National Customer Service Centre, Citygate, Gallowgate, Newcastle NE1 4PA Telephone 03000 616161 www.cqc.org.uk NHS Southport & Formby CCG 5 Curzon Road, Southport, PR8 6PL Tel: 01704 387028 www.southportformbyccg.org.uk NHS South Sefton CCG Third Floor, Merton House, Liverpool, L20 3DL Tel: 0151 247 7000 www.southseftonccg.org.uk PALS Patient Experience Team Freephone: 0800 218 2333 Email: cmcsu.pals@nhs.net Small Aids and Adaptations Feelgood Factory: 0151 291 8027/8010 Sefton Community Equipment: 0151 288 6208 Sefton CVS: 01704 501024 ext 214 Community Service Station/Shopmobility: 0151 288 6885 Sefton Community Care Guide 2016 | 39
Adult Social Care, Sefton Council Merton House, Stanley Road, Bootle, Liverpool L20 3UU For all adult social care enquiries please telephone 0845 140 0845 and an operator will take some brief details so that a Customer Access Officer can call you back. Minicom 0151 934 3777 Email: adult.socialcare@sefton.gcsx.gov.uk Website: www.sefton.gov.uk Emergency Duty Number For emergency out of hours tel: 0151 920 8234 Further information about Sefton Adult Social Care and details of services near to you can be found on Sefton Council’s website: www.sefton.gov.uk You can also find a range of information about organisations that can help keep you active, healthy and well by visiting: www.seftondirectory.com All libraries within Sefton have internet access that members of the public can use. If you need this information in a different format eg Braille, audio cassette or another language then contact 0845 140 0845.
Contact us to find out what activities are on offer in your area.
activesefton
@activesefton
#gethealthygetactive
sefton.gov.uk/activesefton Telephone: 0151 934 2340 / 2352
40 | Sefton Community Care Guide 2016
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Afton Lodge Residential Care Home
Our dedicated staff are headed by a registered manager, who has many years of experience in caring for the elderly. Our managers provide hands-on supervision to maintain our tradition of excellence. All Staff are DBS checked and trained to an appropriate level, many with NVQ qualifications. Training is sponsored by the company as part of an on-going commitment to training and retaining high quality staff. Physiotherapy, Chiropody, Dentists and Opticians are all available on request. Local clergy of all denominations are encouraged to visit on a regular basis and can also be arranged on request. The home is visited by hairdressers and a range of complimentary therapies can be arranged on request at your own cost. Accommodation is fully inclusive of laundry. Our trained chefs prepare a wide range of home cooked food using fresh local produce. The choice is based on traditional recipes and daily alternatives are provided at every meal time. Special diets are also catered for. A full programme of activities is available to our residents, tailored to their needs and abilities. The home welcomes guests funded by Social Services and those who are privately paying clients. This home is inspected and accredited by CQC, in accordance with statutory government regulation. Afton Lodge also currently holds a five star PQR rating, which is an independent quality assurance mark and is also recognised as Investors in People.
Afton Lodge Residential Care Home
9-15 St Catherines Road, Bootle, Liverpool L20 7AL tel: 0151 922 6183 email: aftonlodge@regency.care website: www.regency.care facebook: www.facebook.com/rhcltd Twitter: @Regency_HC
www.sefton.gov.uk
Sefton Community Care Guide 2016 | 41
Outreach has been providing high quality home care in the Southport, Bradford and surrounding areas for over 13 years.We employ local people to meet the needs of local residents. We provide care services in the Sefton area including Churchtown, Marshside, High Park, Southport, Kew, Birkdale, Ainsdale,Woodvale, Formby, Freshfield, Hightown and some areas of Banks, Crosby, Maghull and Lydiate. Professional Care Outreach offers a wide range of services based on our experience.We combine a structured and professional approach and our staff offer a wealth of experience in all levels of care and management.
Tel: 01704 517470
www.outreachcare.co.uk Parkhaven Trust is a registered charity based in Maghull providing a wide range of services to support older people and people with dementia. Our Residential Services Kyffin Taylor House - Residential home that offers care for older people with dementia James Page Nursing Home - Nursing care for older people
Wings Care Residential Intensive Support Supported Living
Harrison House - Residential home for older people We aim to provide the highest possible quality of care with a person-centred approach.
Domiciliary Care Packages
Visitors are always welcome and each home provides varied menus, which are nutritionally balanced and offer choice. We have a dedicated Activities Coordinator who organises a meaningful programme of activities.
Wings Care offer support and accommodation for young adults 16 plus and 18-65 years
Our Dementia & Support Services We are a committed provider of dementia care and use our expertise and experience to enrich the lives of service users. In addition to our residential service at Kyffin Taylor House, we provide several types of dementia care and support: The Willow Centre - Day & Respite service Parkhaven Court - Extra care scheme for people with dementia Parkhaven@home - Domiciliary service to support people in their own homes
“The dedication of our staff is what sets us apart …” Tel: 0151 526 4133 Email: vicky.shanahan@parkhaven.org.uk or visit our website: www.parkhaven.org.uk Registered Charity No: 210163
All our residential services are newly refurbished and furnished to an excellent standard. We have a team of highly trained and professional staff who support people who may have mental health, learning disability, complex, challenging behaviours, Autism, self harm, forensic background history. We also offer respite and crisis intervention. Referrals and information Tel 0151 372 7772
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The Hollies RESIDENTIAL CARE HOME 7 Mornington Road Southport PR9 0TS
• A family run care home in pleasant surroundings • 24 hour care • All bedrooms en suite • Two lounges plus dining room • Home cooked food & special diets catered for • Lift to all floors • Activities Co-Ordinator
• Monthly entertainment programme • All clients welcome • Either short or long stay • Experienced & trained staff in attendance • Visiting hairdresser, chiropodist and optician • Registered and accredited with Sefton Social Services & CQC
Proprietor Mr J T Eslick - Registered Manager Miss H Eslick.
Telephone: 01704 541506
www.sefton.gov.uk
★★★★★
5 Star Accreditation
Sefton Community Care Guide 2016 | 43
Notes
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www.sefton.gov.uk
Sefton Community Care Guide 2016 | 45
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