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Bluegrass Care Navigators - Annual Report 2025

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From the President

Dear Friends,

At Bluegrass Care Navigators, our mission is grounded in people – patients, families, caregivers, and communities who trust us during life’s most vulnerable moments. The numbers and stories within these pages represent real individuals, each with a unique journey, and each supported because so many chose to care.

Across the 32 counties we serve, our team walked alongside thousands of Kentuckians through hospice care and expanded access to compassionate support through programs like Bluegrass PACE Care and our Home Modification Program that provides simple home updates to help older adults continue to live in their homes as they age. This work is only possible because of the dedication of our team, the generosity of our donors, and the selfless service of our volunteers.

This past year was a success not because of accolades alone, but because you showed up with compassion, day after day, family after family. As we look ahead, we remain committed to ensuring care is accessible, innovative, and sustainable. Together, we will continue to meet growing needs with expertise, heart, and hope.

With gratitude,

2025 Board of Directors 2025 Senior Leadership Team

Mark Day Chair

Jennifer Madden Vice Chair

Bo Cofield

Treasurer

Jennifer Taylor

Secretary

Liz Fowler

President & CEO

David Brennen Past Chair

John Austin

Lena Bakun

Rachael Chamberlain

Johnathon T. Davis

Robert Edwards

Shirie Hawkins

Amanda Henson

Richard Hopgood

Jeff Koonce

Mark Meade

Ron Ring

Giovanni Romero

Robert Rosenstein

Joan Tyra

Lawrence W. Wetherby, III

Bill Wilson

Liz Fowler

MPH, President and Chief Executive Officer

Jannette Baker

Chief Information and Security Officer

Croswell Chambers

MBA, Chief Operating Officer, Administrative Services

Todd Coté

MD, HMDC, FAAFP, FAAHPM, Chief Medical Officer

Monica Couch

RN, CHPN, CHPCA, Vice President and Chief Hospice Officer

Holly Hodge

CPA, MBA, Chief Financial Officer and Vice President of Finance

Laura Klumb

JD, Vice President of Philanthropy

Daryl Love

MBA, Health Equity and Engagement Officer

Kim Pennington

MHA, RN, Chief Business Officer

Danita Ross

SPHR, SHRM‑SCP, Vice President of Human Resources

Eugenia Smither

BS, RN, CHP, CHE, CHC, Corporate Compliance Officer and Vice President of Compliance and Quality Improvement (CQI)

Turner West

MPH, MTS, Assistant Vice President of Health Policy and Director of Palliative Care Leadership Center

2025 By the Numbers

BCN provided hospice care in 32 Kentucky counties

724 employees 21 part-time 599 full-time 104 PRN

100,013 prescriptions filled by our pharmacy

387 volunteers

15,369 hours served $423,832 in cost savings

15,264 deliveries & pick ups completed by our durable medical equipment team traveled for patient care 2.9 million miles

2025 Giving By the Numbers

12,222 gifts 3,836 donors

$3,830,304 total giving* $2,335,382 cash and gift in kind *Includes Planned Gift Commitments

Kentucky leads the nation in providing high quality care at a low cost.

# 1 nationally in family and caregiver support1

1 st nationally in patient experience of care3 leads the nation in efficient use of the Medicare dollar2 $ Hospice Providers 23

Days 1,163,441 Hospice Care in Kentucky By the Numbers4

4 Hospice Analytics, 2024

Hospice Care: 7,345

Palliative Care: 4,488

Grief Care: 1,244

Transitional Care: 463

Home Health Care: 385

Includes Traditional Home Health Care, EPSDT, Home and Community Based Waiver, and Outpatient Supply Program

PACE: 136

Program started in August 2022

Dementia Care: 46

Program started in July 2024

2025 Total Income = $105,963,805

Patient Revenue: $92,961,517

Investment Income: $8,738,167

Philanthropy: $2,335,382

Other Income: $1,928,739

2025 Total Expenses = $96,943,118

Patient Services: $74,283,362

Admin & Programs: $21,639,389

Philanthropy: $1,020,367

In partnership with UK HealthCare, BCN relocated its inpatient hospice unit to a new home within UK HealthCare’s Good Samaritan Hospital to continue to provide high -quality, compassionate end-of-life care.

Hospice Care Earns CHAP Accreditation

Bluegrass Care Navigators earned CHAP accreditation, a nationally recognized mark of excellence that confirms compliance with the highest standards for hospice quality, safety, and patient‑centered care. This achievement reflects the expertise, compassion, and dedication of our interdisciplinary teams across northern, central, and eastern Kentucky.

Nursing Scholarship Opportunities for Team Members

Four Bluegrass Care Navigators team members, (pictured from top left to bottom right) Jennifer Lyon, Susan Howard, Kaitlyn Shepherd, and Deshawn Price, were selected for Kentucky’s first hybrid nursing program at Midway University, supported by full BCN scholarships. The initiative is further strengthened by the Eileen TeKrony Nursing Scholarship Endowed Fund, established by volunteer and donor Dennis TeKrony in memory of his wife to support BCN employees pursuing nursing degrees.

2025 Hospice Care Admissions by Location

5,076 Total Hospice Care Admissions

Lexington: 1,259

Barbourville: 867

Hazard: 707

Pikeville: 598

Frankfort: 563

Northern Kentucky: 550

Cynthiana: 532

2025 Palliative Care Location of Service

3,169 Total Palliative Patients Served

Hospital: 1,810

Primary Care: 953

Palliative Home: 299

Nursing Facility: 107

2025 Grief Care by Referral Type

1,245 Total Grief Care Recipients Served

Hospice: 793

Community: 452

AIC Program Expands Palliative Care for Patients in Central Kentucky

BCN launched an Advanced Illness Care program with Lexington Clinic, expanding palliative services with 24/7 nurse and social work support and medical oversight. The program focuses on comfort, symptom management, and spiritual and emotional support while patients continue curative treatment.

A $50,000 CommonSpirit Community Health Improvement Grant supported grief services and integrative medicine, helping BCN care for more than 1,200 individuals across Lexington, Frankfort, and Cynthiana in 2025.

Bluegrass PACE Care (Program of All-Inclusive Care for the Elderly) enrolled its 100th participant and celebrated its third anniversary that also coincides with National PACE month in September.

bgcarenav.org/give | 855.492.0812

Home Modification Program Helps Seniors Stay Safe and Independent

In partnership with Lexington‑Fayette Urban County Government, BCN’s Home Modification Program helps qualifying older adults remain safely and comfortably in their homes. Following an occupational therapy assessment, licensed contractors install modifications that support independence and can reduce the need to move to a nursing home or assisted living facility.

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