ENGLISCH
Reassuring info for
your health!
THE LITTLE HELPER FOR
REFUGEES IN BERLIN
Mut machende Infos für
Ihre Gesundheit !
GEFLÜCHTETE IN BERLIN KLEINER WEGWEISER FÜR
CONTENTS
Gambling Medical help and pregnancy Help in case of crimes mation Other useful addresses and sources of infor 24/7 emergency numbers
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LEGAL NOTICE 4th fully revised edition | October 2016 Published by: Fachstelle für Suchtprävention Berlin gGmbH Chausseestr. 128/129 | 10115 Berlin Tel.: 030 - 29 35 26 15 Fax: 030 - 29 35 26 16 info@berlin-suchtpraevention.de www.berlin-suchtpraevention.de
Legally responsible for content: Kerstin Jüngling, Fachstelle für Suchtprävention Berlin gGmbH Editors: Kerstin Jüngling, Anna Freiesleben Design: Martina Jacob Financed by the Senate Administration for Health and Social Security. Title image source: shutterstock/liveinoctober
Use of gendered language: Every effort has been made to use gender-neutral pronouns and terminology within this text. In cases where this was not possible for reasons of legibility, the masculine form has been used alone and should be understood as including persons of all genders.
Pictures: Fotolia / schinsilord (9); Thenounproject (18)
Welcome to Berlin! Do you need to talk to someone? Where can you go in a personal crisis? Are you worried about a child? much? Alcohol and drugs – how much is too What is allowed? What is forbidden? it Consequences for your residency perm ction prote Child and youth guard! Where does addiction start? Be on your Alcohol and illegal drugs
Welcome to Berlin! Now that you've arrived, we'd like to give you some tips on looking after your health while you're here, and where to go if you need any help with any health-related issues. You have been through a lot to get here, leaving your home and undergoing a dangerous journey. And now you need to adapt to living in a different country, acclimatise and start to build a new life. That's not an easy task. Especially if you're living in emergency or communal accommodation, it can be hard to ďŹ nd the peace and quiet to process what you've been through. Each district of Berlin has a range of help facilities and support centres that can help you deal with your worries, problems or questions, no matter how big or small they seem. The people working for these services are well trained, and will advise you on a conďŹ dential basis and usually free of charge.
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Do you need to talk to someone? We can help!
Behandlungszentrum für Folteropfer Berlin e.V.
Charité Clearingstelle at LAGeSo
Psychological and social support for survivors of political persecution; counselling and treatment Turmstraße 21 House K, entrance C, 3rd floor 10559 Berlin-Moabit Tel.: 030 303 906 - 0 mail@bzfo.de www.bzfo.de Tel. Registration and information: Mon – Thu 09:00 – 17:00 Tel. Consultation hours: Fri 09:00 – 15:00, Weds 11:00 – 12:00
For those dealing with stress and traumatic experiences: Counselling and help in a number of languages for both adults and children, regardless of residency status Turmstraße 21 House M, 1st floor 10559 Berlin-Moabit Tel.: 030 397 630 25 clearingstelle@charite.de Mon – Fri 08:30 – 17:00
Xenion, Psychosoziale Hilfen für politisch Verfolgte Counselling and treatment for traumatised refugees Paulsenstraße 55/56 12163 Berlin-Steglitz Tel.: 030 323 29 33 info@xenion.org www.xenion.org Mon – Thu 10:00 – 12:00
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Mobile Kontakt- und Beratungsstelle für Geflüchtete Consultation for refugees in Friedrichshain-Kreuzberg on health, psychiatric, psychological and social issues in German, English and Arabic Oranienstraße 52 10969 Berlin-Kreuzberg s.brand@ajb-berlin.de Tel.: 0178 94 23 975
Where can you go in a personal crisis? If you or someone close to you is suffering from a crisis or depression, everything seems hopeless and there seems to be no way out, the Berlin Crisis Service can help. Our telephone counsellors also offer help 24 hours a day if you need someone to talk to. Berlin Crisis Service 16:00 – 24:00: Tel.: 030 39 063 -10 to -90 00:00 – 16:00, weekends and public holidays: Tel.: 030 39 063 -00 www.berliner-krisendienst.de
Berlin Telephone Counselling Service Tel.: 0800 11 10 111 or - 222 (free of charge)
Berlin Telephone Counselling Service for Muslims Tel.: 030 44 35 09 821
Are you worried about a child? The Children and Young people's Emergency Service and the Young Women's Emergency Service are available 24 hours a day, and provide immediate aid in all districts of Berlin in case of an emergency. They also provide short-term accommodation for children and young people, as well as other forms of aid. Child Protection Hotline
Children's Emergency Service
Tel.: 030 61 00 66 (24 hours a day) www.hotline-kinderschutz.de (Also available in Arabic, Turkish and Russian)
Tel.: 030 61 00 61
Young People's Emergency Service Tel.: 030 61 00 62
Young Women's Emergency Service Tel.: 030 61 00 63 5
Points of contact at day care and school: If you have any questions or problems, please speak to the carers at your day care facility. You can also do this at one of the regular parents' evenings. Schools in Berlin offer help in case of questions and problems, e.g. by appointing teachers to help with liaisons between pupils and staff or to handle health issues at school. Please speak to your child's teacher for further details.
Alcohol and drugs – how much is too much? People can turn to drugs for many reasons – for pleasure, out of boredom, as a distraction from their lives or as a way of coping with their personal problems. Care must be taken to ensure that such substances are only consumed in moderation. Addictive substances do not solve problems – they cause them. In Germany, there are both legal addictive substances, such as cigarettes, medication and alcohol, and illegal addictive substances, such as cannabis and heroin. It is possible to become addicted to all of these substances. Addiction is a recognised illness. It is not a weakness. Anyone can get addicted. And anyone can get help, too: there are many ways of getting advice and treatment for addiction. We have collected some important information and tips below.
What is allowed? What is forbidden? The consumption of alcohol is allowed in Germany, but it is subject to certain rules: Beer, wine and sparkling wine can be bought and drunk by persons aged 16 or older. Schnapps and other spirits can only be bought and drunk by persons aged 18 or over. 6
Many people in Germany drink alcohol, but it is still dangerous. For example, excessive consumption can lead to alcohol poisoning. Drinking before driving a car or riding a bike can lead to legal punishment, e.g. fines or arrest. In general, it is best to only drink a little alcohol, as it is a poison and thus very damaging to your body. Your rule of thumb should be: “The less I drink, the better.” Alcohol must never be drunk while pregnant, as it can stunt the baby's development. Alcohol should also be avoided when you are taking medication. Tobacco can be bought and smoked in Germany by persons aged 18 or older. However, smoking is prohibited in many places, such as schools, trains, buses and restaurants. Nicotine is always damaging – it can cause cancer and other illnesses. Smoking is especially damaging to the health of young people and pregnant women. Gambling In Germany, gambling is officially permitted for persons aged 18 or older in official gambling halls or casinos. Private gambling for money and online gambling are prohibited. Addiction to gambling can lead people to lose all their money; they fall deep into debt and still feel unable to stop playing. Medication Medication can also be addictive – particularly sedatives, sleeping pills and painkillers. Therefore you should only take these kinds of medication exactly as instructed. Antidepression medication is available only with a doctor's prescription, and must be taken in accordance with their instructions. In case of side effects, contact your doctor immediately. 7
Illegal drugs The term “illegal drugs” refers to many substances, including cannabis, ecstasy, crystal meth, heroin and cocaine. The possession and sale of these drugs is prohibited and punishable by law. You may often see people smoking cannabis in Berlin – however, it is still illegal. If you are caught with illegal drugs, you could go to jail or lose your residency permit.
Cannabis?
Ecstasy?
Illegal drugs? Cocaine?
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Consequences for your residency permit
!
If you are convicted for committing a crime, it will be easier for the authorities to deport you. This applies to prison sentences and juvenile sentences, for example, even if these are suspended sentences. Serial theft and robbery are also sufficient grounds for deportation. Under certain circumstances (e.g. if you refuse treatment), you can also be deported for “only” using heroin, cocaine, or other similarly dangerous drugs (Section 54, German Residence Act/AufenthG). If you go to a support centre, you have no need to fear legal consequences. Consultation sessions are not reported to the police.
Child and youth protection Children must not be allowed to consume addictive substances. This is forbidden in Germany, and can also severely damage their health. The bodies and minds of children and young people are still developing. This development can be massively impaired by alcohol, nicotine and other drugs. Children and young people require special protection. The German Youth Protection Act (Jugendschutzgesetz) defines what children and young people are allowed to do in public in Germany. Special consultancy and help services are also available for children and young people.
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Where does addiction start? Be on your guard! Does someone in your family drink too much alcohol, smoke too much or take other drugs? Don't be afraid to ask for help! In Germany, addiction is an illness that is treated free of charge. If you are worried, contact one of the following addresses:
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Fachstelle für Suchtprävention im Land Berlin
Drogennotdienst – Advice on addiction
Advice and information on addiction Chausseestraße 128/129 10115 Berlin-Mitte Tel.: 030 29 35 26 15 info@berlin-suchtpraevention.de www.berlin-suchtpraevention.de Mon 10:00 – 14:00 Tue 14:00 – 18:00 Thu 12:00 – 19:00 Fri 09:00 – 13:00
Advice for addicts, friends and family members; help in case of emergencies Genthiner Straße 48 10785 Berlin-Schöneberg 24-hour hotline: Tel.: 030 19 237 Opening times – Weekdays: 08:30 – 21:30 Weekends and public holidays: 14:00 – 21:30
Alcohol and illegal drugs There are support centres for alcohol, drug and medication addiction in every district of Berlin. The contact details for these centres are listed in the brochure “Sucht und Drogen – Wer kann helfen?”, provided by the Fachstelle für Suchtprävention Berlin (030 29 35 26 15; info@berlin-suchtpraevention.de) or at www.sucht-drogen-rat-hilfe.de Sucht und Drogen – Wer kann helfen? Brochure of addresses in German, Turkish and Russian Free download: www.tinyurl.com/hm5agzj
HaLT Early intervention for young persons with alcoholism Große Hamburger Straße 18 10115 Berlin-Mitte Tel.: 030 66 36 34 34 www.halt-berlin.de
Gambling Café Beispiellos
Aufbruch Neukölln
Advice and help for gambling and online gambling addictions Wartenburgstraße 8 10963 Berlin-Kreuzberg Tel.: 030 666 33 955 cafe.beispiellos@caritas-berlin.de www.cafe-beispiellos.de
Self-help group for gambling addicts, men's groups, consultancy in German, English, Kurdish, Arabic, Turkish and Russian Uthmannstraße 19 12043 Berlin-Neukölln Tel.: 030 60 92 81 03 11
Medical help and pregnancy Malteser Migranten Medizin Medical first aid (no health insurance required) Aachener Straße 12 10713 Berlin-Wilmersdorf Tel.: 030 82 72 26 00 MMMedizin@malteser-berlin.de www.malteser-berlin.de Tue, Weds and Fri: 09:00 – 15:00
Praxis für obdachlose und bedürftige Menschen c/o GEBEWO pro gGmbH Medical care and consultation for the homeless and people in need Stralauer Platz 32 10243 Berlin-Friedrichshain Tel.: 030 29 66 85 36 arztpraxis@gebewo-pro.de www.gebewo-pro.de/arztpraxis Mon – Thu 09:00 – 14:00 Fri 09:00 – 13:00
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Büro für medizinische Flüchtlingshilfe Provides anonymous and free medical treatment, regardless of residency status im Mehringhof, Gneisenaustraße 2a, rear courtyard, entrance 3, 2nd floor 10961 Berlin-Kreuzberg Tel.: 030 69 46 746 info@medibuero.de www.medibuero.de Mon & Thu 16:30 – 18:30
Zentren für sexuelle Gesundheit und Familienplanung Provide free contraception and gynaecological examinations in the district health centres for Charlottenburg-WIlmersdorf, Friedrichshain-Kreuzberg, MarzahnHellersdorf, Mitte and SteglitzZehlendorf. www.berlin.de
Where can you find a doctor or dentist who speaks your language? Ärztekammer Berlin
Balance Familienplanungszentrum
The Berlin Chamber of Physicians – provides the addresses of multilingual local medical practices where you live. Friedrichstraße 16 10969 Berlin-Kreuzberg Tel.: 030 40 80 60 kammer@aekb.de www.aerztekammer-berlin.de
This family planning consultancy centre provides information on issues relating to health, sexuality, relationships, birth control, pregnancy and abortion. Special project for pregnant refugees, advice for migrants Mauritiuskirchstraße 3 10365 Berlin-Lichtenberg/Friedrichshain Tel.: 030 236 236 80 balance@fpz-berlin.de www.tinyurl.com/juktakb Mon & Fri 09:00 – 14:00 Tue & Thu 11:00 – 18:00 Weds 15:00 – 19:00
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Help in case of crimes In Germany, anyone can contact the police and they have to help. In case of an emergency, always call 110. There are special centres that can help you if you are a victim of violence, sexual attacks or racism: Weißer Ring Counselling for victims of crime and violence Tel.: 116 006 (nationwide)
Counselling and support for victims of crimes Oldenburger Straße 38 10551 Berlin-Moabit Tel.: 030 39 52 867 www.opferhilfe-berlin.de
Drop-in centre for survivors of violence. Forensic and legally certified medical documentation of injuries without the need to notify the police immediately Turmstraße 21, House N 10559 Berlin-Moabit Tel. 030 45 05 70 270 Consultancy hours: Mon – Fri 08:30 – 15:00
ReachOut
Ban Ying e.V.
Support centre for survivors of rightwing, racist or anti-Semitic violence Oranienstr. 159 10969 Berlin-Kreuzberg Tel.: 030 69 56 83 39 info@reachoutberlin.de www.reachoutberlin.de
Counselling and support for victims of human trafficking Anklamer Straße 38 10115 Berlin-Mitte Tel.: 030 44 06 373 info@ban-ying.de www.ban-ying.de
Opferhilfe Berlin
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Gewaltschutzambulanz der Charité
Other useful addresses and sources of information Wegweiser des Beauftragten für Integration und Migration des Landes Berlin Addresses and points of contact for migrants Tel.: 030 90 17 23 51 www.berlin.de/lb/intmig/service/ adressen/
Flüchtlingsrat Berlin e.V. Berlin's refugee committee is dedicated to improving the situation for refugees. It provides a lot of information, including tips on the legal framework. It does not offer consultancy services. www.fluechtlingsrat-berlin.de
Al Muntada Advice for immigrants and refugees from the Arabic region Morusstraße18A 12053 Berlin-Neukölln Tel.: 030 68 24 77 19 almuntada@diakoniewerk-simeon.de Tue 10:00 – 13:00 Thu 14:00 – 17:00
Flüchtlinge Willkommen Helps to organise private accommodation (e.g. shared flats) for refugees Tel.: 030 92 10 04 45 hallo@fluechtlinge-willkommen.de www.fluechtlinge-willkommen.de
Zentrum für Flüchtlingshilfen und Migrationsdienste (ZfM) Social and psychological support for refugees Turmstraße 21 House K, entrance C, 3rd floor 10559 Berlin-Moabit info@migrationsdienste.org www.migrationsdienste.org Drop-in centre for psychological support: Tue 10:00 – 13:00 Tel.: 030 30 39 06 57 Drop-in centre for social support and advice on procedural issues: Tue & Thu 09:00 – 12:00 Tel.: 030 30 39 06 54
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BBZ Beratungs- und Betreuungszentrum für junge Flüchtlinge und Migranten Provides advice and guidance for young people throughout the asylum procedure and on everyday issues (e.g. school and careers) Turmstraße 72, 4th floor 10551 Berlin-Moabit Tel.: 030 66 64 07 -20 www.bbzberlin.de Mon – Fri 10:00 – 18:00
OASE Berlin e.V. Multilingual advice and guidance for refugees, integration guides, etc. InterKULTURelles Haus Pankow Schönfließer Straße 7 10439 Berlin-Prenzlauer Berg
Tel.: 030 300 2440 40 kontakt@oase-berlin.org www.oase-berlin.org Mon – Fri 08:00 – 15:00
Schwulenberatung Berlin Contact, advice and support for LGBTI*Q refugees in German, English, Arabic, Spanish and French Wilhelmstraße 115 10963 Berlin-Kreuzberg Tel.: 030 23 36 90 70 refugees@schwulenberatungberlin.de www.schwulenberatungberlin.de Tue & Fri 14:00 – 18:00
24/7 emergency numbers Fire service
On-call doctor's service
Tel.: 112 (free call)
Tel.: 030 31 00 31
Police emergency line Tel.: 110 (free call)
Emergency centre in case of poisoning
Emergency dental service
Tel.: 030 19 24 0
Tel.: 030 89 00 43 33 16