Care Review – Bereavement Information The Trust has a fundamental obligation to be open and honest in the event of an incident where patient harm has occurred. ALL moderate and severe harms must be handled and reported under being open, the pivotal feature of which is early acknowledgement, explanation and apology. All NHS Trusts are now required to review the care of people who have died in hospital. The reason for this is to ensure we learn more about the circumstances and manner of the death. We want to learn from any good practice or to identify and improve upon any examples of poor care. During the phone call from the Medical Examiners Team informing you of the cause of death will ask you if you have any concerns about any aspects of care during the last hospital admission. The Medical Examiner will have examine the care records and judge whether anything could have been done more effectively. On the rare occasions this is so, another independent Consultant will perform a detailed review of the medical notes and decide if care was adequate or not. They will make recommendations on how to avoid it happening again. We shall inform you if this is going ahead and share our findings with you.
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